Motorola 9500 User Manual
9500 PORTABLE TELEPHONE
USER’S GUIDE
O.
IRIDIUMIRIDIUMIRIDIUMIRIDIUM
O.
S.
C or close the keypad cover.
Basic Operation
Place a call:
Extend and rotate the antenna, enter the phone number, and then press
Turn the phone's power on/off:
Press and hold
Find Name
Check Signal
Call Voicemail
Lock Phone Now
Turn Vibrate Alert On/Off
Read Messages
7
Register Now
8
Show Battery Meter
E
9500 PORTABLE QUICK REFERENCE
Quick Access Menu
23456
1
Available from satellite mode only.
2. Remove battery cover.
Special Features
End a call:
Press
Answer a call:
Extend and rotate the antenna, open the keypad cover, and then press
Forwarding On/Off
9
Adjust earpiece volume:
I.
< to scroll to the desired memory type and then press O.
Phone Book
2. Press
Add a number to the phone book:
1. Enter the phone number and then press
C.
E and then the upper and lower volume keys on the side of the phone.
Unlock the phone:
Press and hold C.
Clear the entire display or exit the menu system:
Clear the last digit in the display or exit a submenu:
Press upper and lower volume keys on the side of the phone.
Adjust ringer volume:
Press
2-9 as many times as necessary to reach
2-9 keys to enter letters and < to scroll
3. Press O to accept the number.
between letters. Press
4. Enter a name, using
desired letter. When name is complete, press O.
Enter your 4-digit unlock code (supplied to you by your service provider).
Press O to store the entry in the next empty memory location.Recall a number from the phone book:
Display your phone number:
O to call the displayed entry.
2. Enter the three-digit location number of the entry, and then press O.
3. Press
1. Press Q.
6. Attach the antenna.
Press
5. Enter a three-digit location number, and then press O or
, Cellular Always or Satellite Always.
M to scroll to Cellular Preferred, Satellite
Q #.
2. Press
Switch modes:
3. Press O to select.
1. Press M until you see Mode Selection, and then press O.
Preferred
Press
M until you see Phone Book, and then press O.
M to scroll to Last Calls Made and then press O to select.
2. Press M to scroll to Last Ten Calls, and then press O to select.
4. Press M to scroll to the number you are looking for.
3. Press
Recall last ten numbers dialed:
5. Press O to place a call to that number.
1. Press
1. Insert the SIM card.
Getting Started
3. Install the battery.
4. Attach the battery compartment cover or optional cellular cassette.
5. Charge the battery.
Antenna Lock
Release Button
Signal Strength
Indicator
Volume
Keys
Display
Indicators
Alphanumeric
Keypad
Current State of
Service Indicator
Earpiece
Real Time
Clock
Battery Level
Indicator
Display
SIM Card
Eject
Special Keys
Battery Compartment/
Cellular Cassette Port
SIM Card
Port
Keypad
Cover
Special Keys
Microphone
Accessory
Connector
Options Menu Quick Reference
M
Phone Book
Personal Numbers
Last T en Calls
My Phone Numbers
Fixed Dialing
One-Touch Dial Settings
1
1
Call Related Features
Show Battery Meter
Show Signal Strength
Pending Call Drop
Call Forwarding
Call Waiting
Call Barring
1
1
1
1,3,5
1,5
1,3,5
Messages Menu
Call Voicemail
Received Messages
Message Settings
Note: Unmarked features are available
in all modes.
1 Available from Satellite Mode.
2 Available from CDMA/AMPS Cellular Mode.
3 Available from GSM Cellular Mode.
4 Available in Extended Menu.
5 Network and subscription-dependent feature.
1
1,3
1
Call Meters
Show Call Timers
Set Audible Call Timers
Set In-Call Display
Lifetime Timer
Mode Selection
Cellular Preferred
Cellular Always
Satellite Preferred
Satellite Always
Network Selection
Register Now
Available Network
Network Search
Find New Network
Phone Setup
Adjust Ring Volume
Ring or Vibrate
Set Ringer Tone
Phone Lock
Require SIM Card PIN
Change SIM PIN2 Code
New Security Code
Extended Menus
Show Time and Date
Set Time and Date
Set Time Format
Language Selection
Select Key Pad Tones
Phone Status
Emergency Mapping
International Mapping
System Scan
Change Number
1
1
1
1,4
1
3
3
3
1
1
1
1
1
1
1
1
1,4
1,4
1,4
1,4
1,4
1,4
2
2
2
2
Welcome
The future of global telecommunications is here—a satellite telephone,
providing you with communication all over the world.
The company that brought you the world’s first commercially available
cellular phone has done it again! Motorola proudly introduces its
Satellite Series™ 9500 Portable Phone for the Iridium® system.
All Motorola wireless phones are designed and manufactured to meet
Motorola’s exacting specifications and world-class quality standards.
During development, our laboratory testing team took the durable
phone through rigorous durability tests including temperature,
humidity, shock, dust, vibration, and drop tests—and it still worked!
We’re confident that the phone you purchased meets your own
exacting standards.
Thank you for choosing Motorola, a global leader in communications
technology.
Enjoy your new Satellite Series™ 9500 Portable Phone!
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
In the US & Canada: 1-888-839-4647
Outside the US & Canada (Toll-Free Global Number):
+1-8000-839-4647
Direct Dial: +1-847-523-1898
TTY Toll-Free Number: 1-888-390-6456
TTY (outside the United States): +1-847-523-1841
Monday through Friday7AM to 7PM (CST)
+ designates international dialing access code
, , VibraCall, and Satellite Series are
registered trademarks of Motorola, Inc.
Iridium, the Iridium logo, and Iridium World Service are
registered trademarks and/or service marks of Iridium LLC.
©1998 Motorola, Inc.
Printed in U.S.A.
Contents
Welcome
Safety Information
Overview
Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Original Satellite Series Accessories . . . . . . . . . . . . . . . . . . . . . .20
Getting Started
Attaching the Satellite Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . .26
What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Removing the Battery Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Checking the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Installing the Cellular Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Using Y our Phone
Using Your Phone Feature Overview . . . . . . . . . . . . . . . . . . . . . .42
Powering Up the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Holding the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
What’s My SIM Card Phone Number? . . . . . . . . . . . . . . . . . . . . . .50
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Adjusting Earpiece Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Adjusting Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Using In-Call Features
In-Call Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Sending a Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Using the Menus
Using the Options Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using the Quick Access Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Using The In-Call Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
iii
Managing the Phone Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Entering the Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . .70
Phone Book Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .71
What’s on the Phone Book Menu? . . . . . . . . . . . . . . . . . . . . . . . .72
Organizing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Storing Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Entering Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Using Pauses in Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Using Phone Number Prefixes . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Recalling Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Calling, Modifying, or Erasing an Entry . . . . . . . . . . . . . . . . . . . . .85
Checking Phone Book Capacity . . . . . . . . . . . . . . . . . . . . . . . . . .86
Preventing Access to the Phone Book . . . . . . . . . . . . . . . . . . . . .87
Restricting Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Viewing the Last Ten Numbers Dialed . . . . . . . . . . . . . . . . . . . . .93
Viewing and Modifying Phone Numbers . . . . . . . . . . . . . . . . . . . .94
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Using Calling Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Entering the Call Related Features Menu . . . . . . . . . . . . . . . . . . .98
Call Related Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . .99
What’s on the Call Related Features Menu? . . . . . . . . . . . . . . . .100
Forward Calls When Unavailable . . . . . . . . . . . . . . . . . . . . . . . .102
Forward All Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Detailed Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Cancel All Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Showing the Battery Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Showing Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Deactivating Pending Call Drop Signal . . . . . . . . . . . . . . . . . . .112
Activating Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Restricting Calls with Call Barring . . . . . . . . . . . . . . . . . . . . . . . .114
Using Message Services
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Entering the Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Messages Services Feature Overview . . . . . . . . . . . . . . . . . . . .121
What’s on the Messages Menu? . . . . . . . . . . . . . . . . . . . . . . . . .122
Checking Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . . . . . .125
Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Accessing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
iv
Customizing Phone Features
Entering the Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . .132
Phone Setup Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . .133
What’s on the Phone Setup Menu? . . . . . . . . . . . . . . . . . . . . . . .134
Setting the Phone to Ring or Vibrate . . . . . . . . . . . . . . . . . . . . . .137
Setting the Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Setting the Keypad Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . .140
Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Managing Other Security Settings . . . . . . . . . . . . . . . . . . . . . . .144
Managing Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . .146
Activating Extended Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Selecting the Display Language . . . . . . . . . . . . . . . . . . . . . . . . .150
Managing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . .151
Cellular Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Accessing the Network
Entering the Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Network Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
What’s on the Network Menu? . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Registering With the Satellite Network . . . . . . . . . . . . . . . . . . . .164
Cellular Mode (GSM) Settings . . . . . . . . . . . . . . . . . . . . . . . . . .165
Selecting a Mode
Entering the Mode Selection Menu . . . . . . . . . . . . . . . . . . . . . . .170
Mode Selection Feature Overview . . . . . . . . . . . . . . . . . . . . . . .171
What’s on the Mode Selection Menu? . . . . . . . . . . . . . . . . . . . . .172
Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Selecting Satellite Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Timing Y our Calls
Entering the Call Meters Menu . . . . . . . . . . . . . . . . . . . . . . . . . .178
Call Meters Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .179
What’s on the Call Meters Menu? . . . . . . . . . . . . . . . . . . . . . . . .180
Showing Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Setting Audible Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Showing the In-Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Show the Lifetime Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Customizing the Menu System
Personalizing the Options Menu . . . . . . . . . . . . . . . . . . . . . . . . .188
Personalizing the Quick Access Menu . . . . . . . . . . . . . . . . . . . .190
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
. . . . . . . . . . . . . . . . . . . . . . . . . . . .131
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
. . . . . . . . . . . . . . . . . . . . . . . . . . .187
v
Menu Quick Reference
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Call Related Features Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Network Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Network Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Troubleshooting
Glossary
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Patent Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
vi
Safety Information
Exposure to Radio Frequency Signals
Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends out
radio frequency (RF) signals.
International agencies have set standards and recommendations for
the protection of public exposure to RF electromagnetic energy.
International Commission on Non-Ionizing Radiation Protection
•
(ICNIRP) 1996
Verband Deutscher Elektrotechniker (VDE) DIN-0848
•
United States Federal Commission, Radio Frequency Exposure
•
Guidelines (1996)
National Radiological Protection Board of the United Kingdom,
•
GS 11, 1988
American National Standards Institute (ANSI) IEEE. C95.1-1992
•
•
National Council on Radiation Protection and Measurements
(NCRP). Report 86
•
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For
example, over 120 scientists, engineers, and physicians from
universities, government health agencies, and industry reviewed the
available body of research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used
normally.
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage
the phone and may violate local agency regulations.
Safety Information
7
Phone Operation
NORMAL POSITION: Hold the phone as you would any other
telephone. Make sure the antenna is extended fully and rotated to
either the left or right detente. The antenna should be vertical to the
ground and have a clear view of the sky.
TIPS ON EFFICIENT OPERATION: For your phone to operate most
efficiently:
Extend and rotate your antenna fully.
•
Make sure the antenna has a clear view of the sky.
•
•
Do not touch the antenna unnecessarily when the phone is in
use. Contact with the antenna affects call quality and may cause
the phone to operate at a higher power level than otherwise
needed.
Batteries
Caution:
conductive material, such as jewelry, keys or beaded chains, touches
exposed terminals. The material may complete an electrical circuit and
become quite hot. To protect against such unwanted current drain,
exercise care in handling any charged battery, particularly when
placing it inside your pocket, purse or other container with metal
objects. When the battery is detached from the phone, your batteries
are packed with a protective battery cover; please use this cover for
storing your batteries when not in use.
All batteries can cause property damage, injury or burns if a
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone
while driving, please:
•
Give full attention to driving -- driving safely is your first
responsibility;
•
Use hands-free operation, if available;
•
Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against the
RF signals from your wireless phone.
8
Safety Information
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations of
Wireless Technology Research.
Persons with pacemakers:
Should ALWAYS keep the phone more than six inches from their
•
pacemaker when the phone is turned ON;
Should not carry the phone in a breast pocket;
•
Should use the ear opposite the pacemaker to minimize the
•
potential for interference;
If you have any reason to suspect interference is taking place,
•
turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if they are adequately shielded from
external RF energy. Your physician may be able to assist you in
obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Safety Information
9
Aircraft
Airline regulations prohibit using your phone while in the air.
Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a blasting area or in areas posted:
•
Turn off two-way radios.
•
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks from your battery in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include, but are not limited to: fueling areas such
as gasoline stations; below deck on boats; fuel or chemical transfer or
storage facilities; areas where fuel odors are present (for example, if a
gas/propane leak occurs in a car or home); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders;
and any other area where you normally would be advised to turn off
your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including
both installed or portable wireless equipment, in the area over the air
bag or in the air bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could
result.
10
Safety Information
Overview
This chapter provides an overview of your new satellite phone.
What Y ou’ll Learn
overview of the user’s guide
•
•
overview of the satellite phone
•
overview of the phone’s indicators
overview of the original Satellite Series™ accessories
•
Overview
11
Guide Overview
Understanding the Guide
Modes
Throughout this guide there are features that apply only to satellite
mode and features that apply only to cellular mode (when you have an
optional Cellular Cassette installed). For information on switching
modes, see “Selecting a Mode” on page 169.
These conventions alert you to these features.
+
—This symbol next to a feature name indicates that your phone must
be in satellite mode to access it.
r
—This symbol next to a feature name indicates that your phone must
be in cellular mode to access it.
In addition look for the labels “
the margins for information related to each mode.
Satellite Mode
” or “
Cellular Mode
” in
Key Presses
Key presses are represented in this guide using symbols so that you
may locate and use the required sequence quickly. A sequence of key
presses may be shown as follows:
M O C
This means you should press M followed by O and then C, in
sequence, not simultaneously.
Prompts and Messages
Your phone responds to key presses by displaying either a prompt that
guides you to the next action or a message confirming that your action
is complete. Prompts and messages are represented in this guide in
LCD style, for example:
Enter PIN
Tips
In the margins of your guide are useful hints and ways to improve your
phone’s performance.
or
Completed
.
12
Overview
What’s in the Guide?
As you explore your 9500 Portable Phone, use this guide to see what
key to press and what happens when you press it. Here is what you’ll
learn in each chapter:
Chapter Description
Getting Started
Using Your Phone
Using the Menus
Managing the Phone
Book
Using Calling
Features
Using Messaging
Services
Customizing Phone
Features
Accessing the
Network
Switching Modes
In this chapter , we’ll show you how to install and charge
your battery. Turn to page 25 to get started.
How do you make your first phone call? We’ll answer
this and more in this section. Go to “Using Your Phone”
on page 41 for more information.
Turn to page 63 to learn about how to use the menu
system. This chapter teaches you how to navigate the
menu system.
Turn to page 69 to learn how to make the most of your
phone’s built-in Phone Book.
If you subscribe to Call Barring, or Call Forwarding,
turn to page 97 to learn how to use these network
features and more.
Did you know that you can be notified of voicemail or
receive numeric and text messages through your
Personal Mailbox? Turn to page 119.
Learn how to customize your phone’s features in this
chapter. Go to page 131.
Turn to page 159 to learn how to register with the
satellite or cellular network, depending on your mode.
If you have a Cellular Cassette installed in your
portable phone, you can switch between cellular mode
and satellite mode. See page 169.
+
Timing Your Calls
+
Customizing
Menus
View the time of your last call or set your phone to
remind you after you’ve been talking for a certain
amount of time. Go to page 177.
Once you are familiar with the features in your menus,
you can then begin to customize your menus to more
closely fit your needs. See page 187.
Overview
13
Phone Overview
Antenna Lock
Release Button
Signal Strength
Indicator
Volume
Keys
Display
Indicators
Alphanumeric
Keypad
IRIDIUM
x q
12:00
o l n mk
Current
State of
Service
Indicator
Earpiece
Real Time
Clock
Battery Level
Indicator
Display
SIM Card
Eject
Special Keys
Battery
Compartment/
Cellular
Cassette
Connector
14
SIM Card
Port
Keypad
Cover
Overview
Special Keys
Microphone
Accessory
Connector
Special Keys
Key Function
turns the phone’s power on and off
S
displays messages
?
selects menu settings or options, or initiates and answers calls
O
stores numbers in the phone book
I
recalls numbers from the phone book
Q
enters the Quick Access Menu when you are in satellite mode
E
M enters the Options Menu and scrolls forward through menu features
clears characters from the screen or exits the Options Menu
C
< scrolls through the menu features
Volume Keys
The Volume keys are on the side of the phone. They adjust earpiece
and ringer volume. For information on adjusting your volume, see
page 53.
SIM Card Eject
The SIM card eject button is on the side of your phone. See “Remove
the SIM Card” on page 28.
Satellite Antenna
When you are in satellite mode, to answer calls, make calls, and access
satellite services, make sure the antenna is rotated up to either the left
or right detente and fully extended. You can receive calls without
extending and rotating the antenna, but you must do so to answer the
call. Remember, the antenna must have a clear view of the sky.
When you are in cellular mode you do not need to extend or rotate the
satellite antenna.
Overview 15
Satellite Antenna Lock Release Button
This button is located on the top of the phone. When you push this
button, it releases the antenna so you can use the satellite phone with
the 9570 Portable Dock or attach the Auxiliary Antenna. You may also
want to remove the antenna if you spend a lot of time in cellular mode.
Cellular Cassette Connector
Insert an optional Cellular Cassette onto the back of the phone. The
Cellular Cassette connector is located underneath the battery
compartment cover next to the battery. The Cellular Cassette interfaces
with your 9500 Portable Phone so that you can use it on the local
cellular network.
Keypad Cover
Rotate and extend the antenna and open the keypad cover to answer
an incoming call in satellite mode. If you are in cellular mode, you can
just open the keypad cover to answer a call. Close the keypad cover to
end a call. When the keypad cover is closed, the exposed keys on the
keypad are inactive.
The Display
Your phone’s Liquid Crystal Display (LCD)
displays as many as four rows of 16 characters.
When your phone has been idle a few seconds,
the display’s backlight is turned off.
The LCD on your phone may respond slowly to key presses in
extremely cold temperatures. This is normal and does not affect the
phone operation in any way.
12:00
ABC123
Accessory Connector
This connector, located on the bottom of the phone, provides the
connection for an external power supply.
16 Overview
The Indicators
Current State of Service Light
The current state of service light is located at the top of your phone.
With the keypad cover closed, this LED status indicator provides
information on your phone’s current state of service depending on your
current mode.
If the LED is... Then in satellite mode... Then in cellular mode...
Alternating
red and green
Flashing green
Flashing yellow
Flashing
yellow and red
Flashing red Service is not available.
A call is incoming. A call is incoming.
You are receiving a signal
from the Iridium satellite
network. Y ou can place and
receive calls.
Your phone was not
successful in registering
with the satellite network
and cannot receive
incoming calls. Try again in
a few minutes.
Your SIM card may be
inserted incorrectly , may not
be inserted, or you may be
in a restricted area.
You are receiving a
signal from the cellular
network. You can place
and receive calls.
You are roaming.
You will not see this
indicator in cellular
mode.
This means that service
is not available, your SIM
card is inserted
incorrectly or not at all,
or you may be in a
restricted area.
Overview 17
Display Indicators
Indicator Description
Signal Strength Indicator indicates the strength of the
signal from the network. The more segments displayed
rx
q
in the bar graph, the stronger the signal.
When you are in satellite mode, you can also check the
strength of the signal at any time through the menu. See
page 111.
Battery Charge Indicator indicates the strength of the
battery charge. The more segments displayed, the
greater the battery charge.
When you are in satellite mode, you can also check the
strength of the charge at any time through the menu.
See page 110.
12:00
o
+
Real Time Clock Indicator displays the time in either
12-hour or 24-hour format when you are in satellite
mode. For more information, see page 147.
Message Indicator appears when you receive a new
message when you are in satellite mode or in GSM
cellular mode. It flashes when the SIM card is full. See
“Accessing Messages” on page 128.
Satellite Mode Indicator appears when your phone is in
satellite mode. See “Selecting a Mode” on page 169.
18 Overview
Indicator Description
Home System Indicator appears when you are in your
n
l
home cellular system (when you have the appropriate
Cellular Cassette inserted) or when the phone has
successfully registered with the Iridium satellite system.
Roam Indicator appears when you are roaming on a
cellular system (when you have the appropriate Cellular
Cassette inserted). This indicator does not appear when
the phone is in satellite mode.
m
k
s
z
B...K
No Service Indicator appears when your phone is not
capable of placing or receiving calls.
In Use Indicator appears when a call is in progress.
Scroll Bar appears on the right of the display when you
are in a menu. The button on the scroll bar indicates
where you are in the list.
Check Mark indicates a menu item is currently selected.
+ Quick Access Menu Icons allow you to easily
identify Quick Access features as you scroll through the
Quick Access Menu when you are in satellite mode.
Overview 19
Original Satellite Series Accessories
Product appearance and specifications are subject to change without
notice.
AC Travel Charger with International Plug Kit
The AC Travel Charger with
International Plug Kit provides rapid
charge for optimal performance and
can be used to power the phone when
the battery is depleted.
•
Includes four international plug
adapters for use in Europe,
Australia, India, and the United
Kingdom
•
May be used with both 9500
Portable Phone and Desktop
Charger
•
Allows use of 9500 Portable Phone
while recharging the battery
•
Convenient self-storing cord
•
Charges StarT AC™ wireless phone
when used with optional StarTAC
Adapter
Desktop Charger
The versatile, user-friendly Desktop Charger features two charger
pockets to provide multiple rapid charging options.
•
Front pocket charges
9500 Portable Phone or StarTAC
wireless phone with batteries
attached (with included plastic
insert)
•
Back pocket charges any
Motorola Satellite Series or StarTAC wireless phone battery
•
Rapid 3-hour charge time for standard battery
•
At-a-glance LED indicator lights show current charging status
for each charging pocket
•
Requires AC Travel Charger or Auto Accessory Adapter
20 Overview
Solar Charger
Efficient, easy-to-use Solar Charger helps
keep you in communication even in remote
areas or locations with limited, erratic, or
no power service.
•
Uses solar power to recharge
batteries or extend talk time
•
Convenient, built-in stand allows
angle adjustment
•
Easy-to-read LCD metering system indicates optimal positioning
of charging module for best performance
•
Controller provides proper voltage by regulating energy flow
between Solar Charger and phone
•
Convenient, self-storing cable connector
Auto Accessory Adapter
Restores full battery power for 9500 Portable
Phone operation or Desktop Charger
functions from any operating vehicle (using
standard 12-volt accessory port)
•
Make and receive phone calls using
the Auto Accessory Adapter for
direct power when batteries are
depleted
•
Recharge battery while using Desktop Charger or attached to
9500 Portable Phone
•
Charges StarTAC wireless phone with optional StarTAC Adapter
Overview 21
Batteries
Standard Capacity Lithium Ion Battery
•
Provides up to 2 hours of talk time or 16
hours of standby time*
•
Weighs 2.3 ounces/66 grams
High Capacity Lithium Ion Battery
•
Provides up to 3.2 hours of talk time or 24
hours of standby time*
•
Weighs 3.4 ounces/98 grams
Ultra High Capacity Lithium Ion Battery
•
Provides up to 5.5 hours of talk time or 48
hours of standby time*
•
Weighs 7 ounces/200 grams
* All talk and standby times are approximate and depend on network configuration, signal
strength and the features selected.
StarTAC Adapter
22 Overview
Extend your communication options using
the StarTAC Adapter to charge StarTAC
wireless phones via the Auto Accessory
Adapter or the AC Travel Adapter.
Portable Auxiliary Antenna
From one car to another, this compact pocketsized antenna with convenient magnetic
mount goes in every vehicle you do to provide
improved reception.
•
use with the 9500 Portable Phone
•
reliable magnetic mount, ceramic
patch antenna
•
attached 1.5-meter cable
Antenna Adapter
Provides required external antenna connection to 9500
Portable Phone or 9570 Portable Dock and is compatible
with the Portable Auxiliary Antenna.
Carry Accessories
Leather Holster
This high-quality leather case helps
protect the phone. It has a removable
belt clip and a lanyard wrist strap.
Lanyard Wrist Strap
The lanyard wrist strap is made of
nylon. It provides a convenient way to
carry your phone.
Overview 23
Cellular Cassettes
Cellular Cassettes are modules that when
attached to the 9500 Portable Phone
supports various terrestrial or land-based
cellular systems. With an attached Cellular
Cassette, you can make and receive calls in
various cellular modes, assuming service
subscription and coverage are available.
Cellular Cassettes create an innovative
blend of cellular and satellite technology in
one phone.
•
When attached to the back of the 9500 Portable Phone, Cellular
Cassettes enable dual mode satellite and cellular operation.
•
Cellular Cassettes are designed to give you one flexible product
that enables communication compatibility in areas that support
cellular service in conjunction with satellite service.
•
Cellular Cassettes enable flexible usage of cellular technologies
and provide call delivery compatibility in areas that support
cellular service.
9570 Portable Dock
The Satellite Series 9570
Portable Dock enables the
9500 Portable Phone
operation in a flexible
configuration using either the
available AC/DC line power or
auto accessory adapter:
•
Fixed unit for in
building usage
(Requires use of
external antenna)
•
Charges 9500 Portable
Phone while docked
•
Auxiliary SIM Card for shared-use environment
•
Lightweight Passive Handset for private communications
•
Speakerphone for teleconferencing
* Product appearance and specifications are subject to change without notice.
24 Overview
Getting Started
Getting started with your new satellite phone is easy. Just charge your
new batteries and insert your phone’s SIM (Subscriber Identity Module)
card. This chapter tells you how.
What Y ou’ll Learn
•
attaching the antenna
•
installing and charging your battery
•
installing and using your SIM card
•
installing your optional Cellular Cassette
Keep in Mind:
satellite mode. If you see a r
cellular mode. See “Selecting a Mode” on page 169 to change modes.
If you see a + next to a feature, the phone must be in
next to a feature, the phone must be in
Getting Started 25
Attaching the Satellite Antenna
Attach the Antenna
1.
Attach the antenna in the down position.
2.
Press and hold the button in at the top of the
phone.
3.
Push the antenna until it clicks into place
and release the button.
3.
2.
Remove the Antenna
You may want to remove the satellite antenna to
attach an auxiliary antenna, place the portable
phone in the 9570 Portable Dock, or if you spend
the majority of your time in cellular mode.
26 Getting Started
1.
Remove the antenna in the down position.
2.
Press in the button at the top of the phone.
3.
Remove the antenna.
3.
2.
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