This declaration is applicable to your radio only if your radio is labeled with the following FCC logo.
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that APX MobileAPX NEXT conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and
section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with
Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may cause undesired operation.
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NOTICE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules and Industry Canada license-exempt RSS standard. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio or TV technician for help.
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Important Safety Information
RF Energy Exposure and Product Safety
Guide for Portable Two-Way RadiosRF
Energy Exposure and Product Safety Guide
for Mobile Two-Way Radios
CAUTION:
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy
Exposure and Product Safety Guide for Portable
Two-Way Radios which contains important
operating instructions for safe usage and RF
energy awareness and control for Compliance
with applicable standards and Regulations.
Before using the radio, read the RF Energy
Exposure and Product Safety Guide for Mobile
Two-Way Radios which contains important
operating instructions for safe usage and RF
energy awareness and control for Compliance
with applicable standards and Regulations.
For a list of Motorola Solutions-approved antennas and
other accessories, visit the following website:
For a list of Motorola Solutions-approved antennas,
batteries, and other accessories, visit the following website:
http://www.motorolasolutions.com
Any modification to this device, not expressly authorized by
Motorola Solutions, may void the user’s authority to operate
this device.
Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by Industry
Canada. To reduce potential radio interference to other
users, the antenna type and its gain should be so chosen
that the equivalent isotropically radiated power (e.i.r.p.) is
not more than that necessary for successful
communication.
This radio transmitter is approved by Industry Canada to
operate with a Motorola Solutions-approved antenna with
the maximum permissible gain and required antenna
impedance for each antenna type indicated. Antenna types
not included in this list, having a gain greater than the
maximum gain indicated for that type, are strictly prohibited
for use with this device.
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NOTICE:
Setting up the radio as an RF Modem takes
complete control of the radio. In this mode, the radio
no longer responds to button and PTT presses nor
will it unmute to voice activity. This mode is
designed to receive and pass specifically formatted
over the air data to a tethered computer with RF
modem enabled applications. This mode can only
be exit by reprogramming the radio with Customer
Programming Software (CPS) to not operate in RF
modem mode and cycling power.
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Notice to Users (FCC and
Industry Canada)
This device complies with Part 15 of the FCC rules and
Industry Canada's license-exempt RSS's per the following
conditions:
•This device may not cause harmful interference.
•This device must accept any interference received,
including interference that may cause undesired
operation.
•Changes or modifications made to this device, not
expressly approved by Motorola Solutions, could void
the authority of the user to operate this equipment.
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Software Version
All the features described in the following sections are
supported by the software version R19.00.00 R01.00.00 or
later.
See Accessing the Radio Information on page 177 to
determine the software version of your radio.
See Accessing the Radio Information to determine the
software version of your radio.
Check with your dealer or system administrator for more
details of all the supported features.
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Computer Software
Copyrights
The Motorola Solutions products described in this manual
may include copyrighted Motorola Solutions computer
programs stored in semiconductor memories or other
media.
Laws in the United States and other countries preserve for
Motorola Solutions certain exclusive rights for copyrighted
computer programs including, but not limited to, the
exclusive right to copy or reproduce in any form the
copyrighted computer program. Accordingly, any
copyrighted Motorola Solutions computer programs
contained in the Motorola Solutions products described in
this manual may not be copied, reproduced, modified,
reverse-engineered, or distributed in any manner without
the express written permission of Motorola Solutions.
Furthermore, the purchase of Motorola Solutions products
shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola
Solutions, except for the normal non-exclusive license to
use that arises by operation of law in the sale of a product.
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Documentation Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express written
permission of Motorola Solutions.
No part of this manual may be reproduced, distributed, or
transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written
permission of Motorola Solutions.
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Disclaimer
The information in this document is carefully examined, and
is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies.
Furthermore, Motorola Solutions reserves the right to make
changes to any products herein to improve readability,
function, or design. Motorola Solutions does not assume
any liability arising out of the applications or use of any
product or circuit described herein; nor does it cover any
license under its patent rights, nor the rights of others.
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Read Me First
This User Guide covers the basic operation of the radio.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with
your dealer or system administrator for more information.
If you attempt to use features which are mutually exclusive,
one or more of the following occurs:
•The feature control or icon is grayed out.
•A negative tone sounds.
•The radio displays Feature not allowed.
Notations Used in This Manual
Throughout the text in this publication, you will notice the
use of Warning, Caution, and Notice. These notations are
used to emphasize that safety hazards exist, and the care
that must be taken or observed.
WARNING:
An operational procedure, practice, or condition and
so on, which may result in injury or death if not
carefully observed.
CAUTION:
An operational procedure, practice, or condition and
so on, which may result in damage to the equipment
if not carefully observed.
NOTICE:
An operational procedure, practice, or condition and
so on, which is essential to emphasize.
The following special notations identify certain items.
ExampleDescription
Home button
or
Phone
Buttons and keys are shown in bold
print or as an icon.
Menu entries are shown similar to
the way they appear on the display
of the radio.
This means “Press the right side of
the 4-Way Navigation Button”.
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Radio Maintenance
This chapter covers the radio and battery care.
Radio Care
Proper radio usage and care assures efficient operation
and long life for the product.
The following are recommendations and warnings when
using the radio.
CAUTION:
•Your radio casting has a vent port that allows for
pressure equalization in the radio. Never poke
this vent with any objects, such as needles,
tweezers, or screwdrivers.This could create leak
paths into the radio and the radio submergibility
will be lost.
•Your radio is designed to be submerged to a
maximum depth of 6 feet, with a maximum
submersion time of 2 hours. Exceeding either
maximum limit may result in damage to the
radio.
•Elastomer seals used in portable radios can age
with time and environmental exposure.
Therefore, Motorola Solutions recommends that
radios be checked annually as a preventive
measure in order to assure the waterseal
integrity of the radio. Motorola Solutions details
the disassembly, test, and reassembly
procedures along with necessary test equipment
in the Service Manual.
•If the radio battery contact is exposed to water
without the battery attached, dry and clean the
radio battery contacts before attaching a battery
to the radio. Turn the radio over with the battery
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contact facing down and shake the radio so any
trapped water can escape. The battery contacts
must be dry before attaching a battery or a short
circuit of the contacts could occur.
•Avoid subjecting the radio to an excess of
liquids.
•Accessory connector cover must be attached to
the radio side accessory connector if an
accessory is not attached to the radio.
•If the radio is submerged or exposed to a high
force water spray, such as from a hose, remove
the side accessory connector or accessory
connector cover immediately and check to make
sure no water was forced into the accessory
connector/radio interface. Rinse and dry the area
and re-attach the accessory or accessory
connector cover if leakage occurs.
•If the radio is exposed to a corrosive
environment, such as salt water or corrosive
gases or liquids, rinse and clean the radio
immediately to prevent damage to radio
materials, especially plated surfaces. Refer to
Cleaning Your Radio for detailed instructions.
Remove the battery and the antenna before
cleaning.
•If the radio has been submerged in water, shake
the radio well so that any water that may be
trapped inside the speaker grille and microphone
port can be removed. Otherwise, the water will
decrease the audio quality of the radio.
•Do not disassemble the radio. This could
damage radio seals and result in leak paths into
the radio. Any radio maintenance should be
performed only by a qualified radio technician.
•Underwriter Laboratory (UL) certified radios
should only be opened and serviced by UL
approved service centers. Opening or repairing
at unauthorized locations will invalidate the
radio’s hazardous location rating.
•Do not pound, drop, or throw the radio
unnecessarily.
The following are suggestions to assist you in
troubleshooting possible operating problems.
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CAUTION:
The cables that connect to the rear of the radio
could have live voltage on some of their pins. Do not
remove or reconnect these cables. Only a qualified
radio technician should perform this task. Service
performed by unauthorized personnel may cause
the radio to transmit an emergency alarm even if the
unit is turned off.
If your radio is locked up or the display shows FAIL 01/09,
turn the radio off and then back on. If this does not correct
the condition, take the radio to a qualified radio technician
for service.
If radio operation is intermittent, check with other persons
using the system for similar problems before taking the
radio in for service. Similar problems indicate a system
malfunction rather than a radio failure.
If symptoms persist or, if your unit exhibits other problems,
contact a qualified radio technician.
Cleaning the External Surface of the Radio
CAUTION:
Do not use solvents to clean your radio. Spirits may
permanently damage the radio housing.
Do not submerge the radio in detergent solution.
1 Combine one teaspoon of mild diswashing detergent
to one gallon of water (0.5% solution).
2 Apply the solution sparingly with a stiff, non-metallic,
short-bristled brush, making sure excess detergent
does not get entrapped near the connectors, controls
or crevices.
3 Dry the radio thoroughly with a soft, lint-free cloth.
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Additional Performance
Enhancement
The following performance enhancements are some of the
latest creations designed to enhance the security, quality,
and efficiency of the radios.
ASTRO 25 Enhanced Data
ASTRO 25 Enhanced Data is optimized to handle different
message sizes and variable update rates from different
applications of the radio. Add Enhanced Data to the
Integrated Data system with a software installation to
improve data channel efficiency and enable denser network
traffic.
Dynamic System Resilience (DSR)
DSR ensures the radio system is seamlessly switched to a
backup master site dynamically in case of system failure.
DSR also provides additional indication such as failure
detection, fault recovery, and redundancy within the system
to address to the user in need. Mechanisms related to the
Integrated Voice and Data (IV&D) or data centric are all
supported by DSR.
CrossTalk Prevention
This feature prevents crosstalk scenarios from happening,
especially when a wideband antenna is used. This feature
allows the adjustment of the internal SSI clock rate of the
radio. This subsequently reduces the possibility of radio
frequency interfering spurs and prevents the issues of
crosstalk.
Encrypted Integrated Data (EID)
EID provides security encryption and authentication of
IV&D data bearer service communication between the
radio and the Customer Enterprise Network.
SecureNet
SecureNet allows user to perform secured communications
on an Analog or Motorola Data Communication (MDC)
channel. The MDC Over-the-Air Rekeying (OTAR) feature
will allow users to perform OTAR activities on an MDC
channel.
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Over-the-Air Rekeying
The Over-the-Air Rekeying (OTAR) feature allows the
dispatcher to remotely reprogram encryption keys in the
radio after a rekey request.
Single-system OTAR
Single-system OTAR is supported by a single Key
Management Facility (KMF). If the radio moves from
one secure system to another, it must be
reprogrammed to the new system.
Multi-system OTAR
Multi-system OTAR is supported by multiple KMFs.
After an initial programming, the radio is able to
seamlessly move to a secure system associated to a
newly selected channel.
NOTICE:
This feature must be preprogrammed by a
qualified radio technician. Check with your
dealer or system administrator for more
information.
P25 Digital Vehicular Repeater System
(DVRS)
Motorola Solutions offers an MSI Certified APX compatible,
third Party, P25 Digital Vehicular Repeater System (DVRS)
that provides low-cost portable radio coverage in areas
where only mobile radio coverage is available and portable
radio coverage is either intermittent or non-existent.
NOTICE:
Portable subscriber units enabled in the system for
Radio Authentication shall be able to authenticate
regardless of whether they are communicating
directly on the system or through a DVRS.
Conventional Talkgroup and Radio
Scan Enhancements
A few enhancements have been made to the Conventional
Talkgroup at the system. These enhancements improve the
Scan feature operation significantly when multiple agencies
are using a single conventional radio frequency channel.
These enhancements allow users to use Selective Squelch
to operate on only the subset of talkgroups that are
relevant to the users rather than all talkgroups on the
channel. These Scan improvements have been made to
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eliminate the audio holes that were present and to turn on
the busy LED when activity is present on the channel.
Mixed Vote Scan and Standard Conventional Scan
configurations are supported. Priority Operation is also
supported.
Up to 30 different talkgroups can be supported using
conventional channels. A maximum of four talkgroups can
be supported when Vote Scan channels are being used.
Smart PTT is supported with this enhancement as Smart
PTT prevents users from transmitting while other users are
on the channel.
NOTICE:
User Selectable Talkgroups are not compatible with
this Conventional Talkgroup Enhancement.
What Your Dealer/System
Administrator Can Tell You
Check with your dealer or system administrator for the
correct radio settings, if the radio is to be operated in
extreme temperatures (less than -30 °C or more than +60
°C).
NOTICE:
To assure radio longevity, front display, LTE, Wi-Fi,
Bluetooth, and GPS are not available when radio
internal temperature is below -20 ºC.
The top display will indicate Cold Temp Mode in this
temperature.
LMR radio communication will continue to operate
until the temperature reaches -30 ºC.
You can consult your dealer or system administrator about
the following:
•Is your radio programmed with any preset conventional
channels?
•Which buttons have been programmed to access other
features?
•What optional accessories may suit your needs?
NOTICE:
Specifications may vary for different radio models.
Check with your dealer or system administrator for
more information.
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Preparing Your Radio for
Use
This section provides simple instructions to prepare your
radio for use.
Turning On the Radio
1
Press the Power Button briefly to power on the
radio.
After a short time, the red, yellow, and green LEDs
light up. The display then shows the following:
•Current zone and channel text
•Codeplug Alias
•Menu items on the home screen
Codeplug Alias feature is enabled through Customer
Programming Software (CPS) configuration to
display the codeplug alias as a temporary text during
power on.
The backlight turns on to the last selected dim level.
NOTICE:
The Power Button is ignored if it is pressed
before the LED lights up.
If Fail ##/## appears on the display, the
radio will not function until the condition has
been corrected.
If Error ##/## appears, some non-critical
data has been changed. If either of these
displays appear, if the display goes blank, or
if the unit appears to be locked up, see Radio
Maintenance on page 21 for more
information.
If Ch mismatch appears, means that either
the Control Head has been connected to an
incompatible transceiver, or vice versa.
If your radio does not power up, contact your
dealer.
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2 To turn off the radio, press the Power button after
the LEDs light up.
NOTICE:
The duration that user must press and hold
the Power button to turn off the radio is
programmable by a qualified radio technician.
Adjusting the Volume
1 To increase the volume, rotate the Multi-Function
Knob clockwise.
2 To decrease the volume, rotate this knob
counterclockwise.
The display shows volume bars and volume level when you
change the volume.
Validating Compatibility During
Power Up
The radio validates and updates the software and hardware
of your control head(s) during power up. During validation,
the display shows Maintenance Mode Remote Device
promptly followed by other maintenance statuses.
Press the Power On/Off Button to reset when the
display shows Update done Please reset upon
completion, or when the display shows Updatefailed Please reset when it fails to update.
If the software updates are complete, the radio runs the
usual power up operation.
If the updates are incomplete, the radio runs the
Maintenance Mode and the display shows MaintenanceMode Remote Device; promptly followed by other
maintenance statuses again.
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NOTICE:
If SW incomplete appears, use Flashport Recovery
Tool to update the control heads before you power
on the radio again.
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Radio Controls
This chapter explains the buttons and functions to control
the radio.
Control Head and Microphone
NOTICE:
The microphone is not part of a radio. It is an
optional accessory.
1Accessory Port (Microphone)
2Menu Select Buttons
3Dimmer Button
4Home Button
5Multi-Function Knob (MFK)
1
1
1
These radio controls/buttons are programmable.
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