Motorola 92FT7102 User Manual

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a
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System Release 1.0
LXN 500 Installation Configuration and Operation Guide
© 2017 Motorola Solutions, Inc. All rights reserved
MN003563A01-B
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MN003563A01-B Copyrights

Copyrights

The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola.
© 2017 Motorola Solutions, Inc. All Rights Reserved
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
The European Union's WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.
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Contact Us

Motorola Solution Support Center
The Solution Support Center (SSC) is the primary Motorola Solutions support contact. Call:
Before any software reload.
To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable Unit (FRU) and Field Replaceable Entity (FRE) to repair the system.
For... Phone
United States Calls 800-221-7144
International Calls 302-444-9800
North America Parts Organization
For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts
organization. Your first response when troubleshooting your system is to call the Motorola SSC.
For... Phone
MN003563A01-B
Contact Us
Phone Orders 800-422-4210 (US and Canada Orders)
For help identifying an item or part number, select choice 3 from the menu.
International Calls
302-444-9842 (International Orders)
Includes help for identifying an item or part number and for translation as needed.
Fax Orders 800-622-6210 (US and Canada Orders)
Comments
Send questions and comments regarding user documentation to
documentation@motorolasolutions.com.
Provide the following information when reporting a documentation error:
The document title and part number
The page number with the error
A description of the error
We welcome your feedback on this and other Motorola manuals. To take a short, confidential survey on
Motorola Customer Documentation, go to docsurvey.motorolasolutions.com or scan the following QR code with your mobile device to access the survey.
Latest Manual Versions
You can verify the latest version of this manual at https://businessonline.motorolasolutions.com.
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MN003563A01-B Document History

Document History

Version Description Date
MN003563A01-A Release release of the LXN 500 07/2017
MN003563A01-A Update to LXN 500 O&M configuration section 10/2017

FCC Information

This device complies with Part 15 of the FCC rules:
Operation is subjected of the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
FCC ID: AZ492FT7102
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MN003563A01-B
Contents
Contents
Copyrights .................................................................................................................................. 2
Contact Us .................................................................................................................................. 3
Document History ...................................................................................................................... 4
FCC Information ......................................................................................................................... 4
About LXN 500 ........................................................................................................................... 9
What is Covered in This Manual ...................................................................................................... 9
Helpful Background Information ....................................................................................................... 9
Related Information .......................................................................................................................... 9
Overview ..................................................................................................................................... 11
LXN 500 Front Panel Features ........................................................................................................ 12
LXN 500 Back Panel Features ......................................................................................................... 16
Operation and Configuration .................................................................................................... 17
Getting Started ................................................................................................................................. 17
Obtaining the Unit Identification (UID) Number ...................................................................... 17
Powering On .................................................................................................................................... 18
Powering Off .................................................................................................................................... 18
Starting Shutdown Sequence ................................................................................................. 18
Forcing Power Off ................................................................................................................... 18
What is Required for Configuration .................................................................................................. 19
Connecting the LXN 500 to a Laptop ............................................................................................... 19
Signing In ......................................................................................................................................... 20
Viewing System Notifications ........................................................................................................... 21
Signing Out ...................................................................................................................................... 21
Account Management ...................................................................................................................... 22
User Roles and Management Permissions ............................................................................ 22
Passwords .............................................................................................................................. 23
Adding a Single Subscriber (UEs) .................................................................................................... 24
Deactivating/Activating Subscriber ................................................................................................... 25
Importing Subscribers From .csv File ............................................................................................... 26
Deleting Subscriber .......................................................................................................................... 27
Deleting All Subscribers ................................................................................................................... 27
UE Activity ........................................................................................................................................ 28
Statistics ........................................................................................................................................... 29
Setting the eNodeB .......................................................................................................................... 30
Setting the System ........................................................................................................................... 31
PLMN Settings ........................................................................................................................ 31
Backing-up and Restoring ...................................................................................................... 32
Performing Diagnostics ........................................................................................................... 33
About LXN 500 ................................................................................................................................. 43
Configuring the DragonForce Server ............................................................................................... 43
Configuring the WAVE 5000 Server ................................................................................................. 44
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MN003563A01-B Contents
Provisioning the Mobile Device (UE) ................................................................................................ 45
Vehicle Installation .................................................................................................................... 47
Unpacking ........................................................................................................................................ 47
Configuration Options of Antenna Installation .................................................................................. 48
Dome Antenna Configuration ................................................................................................. 48
Dual Diversity Antenna Configuration ..................................................................................... 49
Preparing to Install the LXN 500 ...................................................................................................... 50
Tools ....................................................................................................................................... 50
Materials ................................................................................................................................. 50
Planning ........................................................................................................................................... 50
Ventilation ............................................................................................................................... 51
Electrical Guidelines ............................................................................................................... 52
Ground Polarity ....................................................................................................................... 52
Installing the Power Cable ...................................................................................................... 53
Cable Routing ......................................................................................................................... 54
Installing the Optional Power Protection and Back-up Unit .............................................................. 54
Installing the LXN 500 ...................................................................................................................... 55
Installing Antennas ........................................................................................................................... 56
Mounting Guide lines .............................................................................................................. 57
Troubleshooting and Maintenance .......................................................................................... 59
Troubleshooting ............................................................................................................................... 60
Software Update .............................................................................................................................. 62
Resetting the LXN 500 ..................................................................................................................... 62
Soft Reseting using the Power Button .................................................................................... 62
Soft Resetting via O&M .......................................................................................................... 62
Hard Resetting ........................................................................................................................ 62
Resetting the eNodeB ...................................................................................................................... 63
Technical Specifications ........................................................................................................... 65
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MN003563A01-B
List of Figures
List of Figures
The LXN 500 .............................................................................................................................................. 11
Front Panel Features ................................................................................................................................ 12
LXN 500 Back Panel Features .................................................................................................................. 16
LXN 500 Information Label ........................................................................................................................ 17
Connecting the LXN 500 to a Laptop ......................................................................................................... 19
LXN 500 O&M Configuration - Sign In Screen .......................................................................................... 20
EPC Tab .................................................................................................................................................... 21
Add USIM Fields ........................................................................................................................................ 24
USIM is Displayed in a Table on the EPC Tab Screen .............................................................................. 25
An Example of .csv file with list of USIMs .................................................................................................. 26
Importing Subscribers from .csv File ........................................................................................................ 27
UE Activity Screen ..................................................................................................................................... 28
Statistics Screen ........................................................................................................................................ 29
eNodeB Screen ......................................................................................................................................... 30
PLMN Settings Screen .............................................................................................................................. 32
Backing-up and Restoring Servers and Applications ................................................................................. 33
Communication Diagnostics ...................................................................................................................... 34
Communication Test Screen ..................................................................................................................... 35
Battery Diagnostics .................................................................................................................................... 38
Ports Test Screen ..................................................................................................................................... 39
System Health Screen .............................................................................................................................. 40
LEDs Test .................................................................................................................................................. 41
System Status ............................................................................................................................................ 41
System Logging Screen ............................................................................................................................ 42
About LXN 500 Screen .............................................................................................................................. 43
DragonForce Log In Screen ...................................................................................................................... 44
WAVE 5000 Server Log In Screen ............................................................................................................ 44
Dome Antenna ........................................................................................................................................... 48
Dual Diversity Antenna .............................................................................................................................. 49
Recommended Clear Ventilation Area Around the LXN 500 ..................................................................... 52
Connecting the LXN 500 to Power and Ground ........................................................................................ 53
Cable Routing into Engine Compartment .................................................................................................. 53
Installing the Optional Power Protection and Back-up Unit ....................................................................... 55
LXN 500 Installed Inside a Trunk of a Vehicle ........................................................................................... 56
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MN003563A01-B List of Tables
List of Tables
Front Panel Features ................................................................................................................................ 12
Features of LXN 500 Front Panel .............................................................................................................. 12
LXN 500 Rear Panel Connectors .............................................................................................................. 16
Back Panel Features ................................................................................................................................ 16
Management Permissions Assigned to Each User Role in the LXN 500 .................................................. 22
Default Password Assigned to Each User Role ......................................................................................... 23
eNodeB Band Configuration ...................................................................................................................... 30
iperf Command Line Options ..................................................................................................................... 36
Troubleshooting ......................................................................................................................................... 60
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About LXN 500

This manual provides functional overview and procedures for the LXN 500.

What is Covered in This Manual

This manual contains the following chapters:
Overview on page 1-11 provides overview of the LXN 500 system and its features.
Vehicle Installation on page 3-47 contains procedures for installing LXN 500 hardware components.
Operation and Configuration on page 2-17 contains procedures for powering up and configuring the LXN 500.
Troubleshooting and Maintenance on page 4-59 provides an overview of LXN 500 management and solutions to common problems.

Helpful Background Information

Motorola Solutions offers various courses designed to assist in learning about the system. For information, go to http://www.motorolasolutions.com/training to view the current course offerings and technology paths.
MN003563A01-B
About LXN 500

Related Information

Unless otherwise specified, the Motorola documents listed here are available from Motorola Online at
http://businessonline.motorolasolutions.com. If you are new to Motorola Online, follow the on-screen
instructions to sign up for an account. To access Public Safety LTE infrastructure manuals, select Resource Center appropriate release. The Resource Center also provides a Search function.
Customers outside of the Americas can contact Motorola Solutions for the documentation listed here. Refer to the following documents for information about this product:
Related Documentation
Related Information Purpose
Administration Guide WAVE 5000 R5.12 Explains how to operate, administer, and maintain the WAVE 5000
DragonForce Maps Server Documentation
https://www.drakontas.com/?p=academy
Public Safety LTE Glossary Lists abbreviations for Public Safety LTE terms.
Product Safety Guide (multilingual) ­Motorola Solutions P/N 6866537D37
Product Information Manuals Private Broadband Solutions and select the
Push-To-Talk (PTT) system available from Motorola Solutions.
Explains how to configure DragonForce server for user tracking on maps (street map view & satellite views) - see where you and your team members are located.
RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios installed in Vehicles or as Fixed Site Control Stations
LXN 500 Quick Start Guide - Motorola Solutions P/N MN003599A01
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First time use of the LXN 500.
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MN003563A01-B About LXN 500
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Overview

The LXN 500 is an ultra deployable LTE system designed for on-demand coverage and public safety applications. The solution consists of a single standalone portable unit that operates from within a vehicle.
MN003563A01-B
Overview
Figure 1-1
The LXN 500 enables a rapid deployment of a tactical communication network, within a limited geographical area and used by up to 100 subscribers.
The LXN 500 may include the WAVE™ 5000 Mobile Communicator and DragonForce - Drakontas mobile collaboration applications.
The WAVE 5000 Mobile Communicator enable the mobile devices connected to LXN 500 to a multi-channel Push-To-Talk (PTT) handsets for fully secure, real-time PTT voice communication. WAVE 5000 also connects the LXN 500 subscribers to Land Mobile Radio (LMR) users to provide unified voice, text messaging and presence in a single and easy-to-use application.
The LXN 500
DragonForce is a mobile collaboration application that allows teams to create and share information more rapidly, accurately and effectively. The application includes secure, real-time, team-based information such as: user tracking on maps (street map view & satellite views), team members location, images or maps, whiteboards, text messaging to individuals and teams, customizable shared forms. You can also capture data in the field and share with other users, distribute documents, images, and other files.
LXN 500 is a self-managed mobile network based on standard 4G LTE cellular communication on bands: 14, 20, 28B and does not require any human intervention during operation.
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MN003563A01-B
Ab
SOLUTIONS
LXN 500
RADIO
1
23456
78
CORE APP 1-BAT-2
1
2
Protective Covers
Close covers when not in use.
Overview

LXN 500 Front Panel Features

Figure 1-2 shows and Table 1-1 describes the features of the LXN 500 front panel.
Figure 1-2
Table 1-1
Table 1-2
Front Panel Features
Front Panel Features
Features of LXN 500 Front Panel
1
Item Description
Power button.
To power on; hold pressed for four seconds.
To start shutdown sequence; hold pressed for four seconds.
To force power off; hold pressed for more than 15 seconds.
When the LXN 500 is powered by batteries in backpack configuration (Future option of the LXN 500), one second press of the Power button switches between active and standby backpack battery.
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MN003563A01-B
Overview
Table 1-2
2
BAT2
3
BAT1
Features of LXN 500 Front Panel (Continued)
Item Description
Status LED of backpack battery 2 (Future option of the LXN 500).
NOTE To switch between active and standby battery, press the Power button for one second
and release.
LED OFF - No battery or battery is disconnected
GREEN - Battery is active and its capacity is more than 50%
BLINKING GREEN - Battery is in Standby mode and its capacity is more than 50%
ORANGE - Battery is active and its capacity is 10% to 50%
BLINK ORANGE - Battery is in Standby mode and its capacity is 10% to 50%
RED - Battery s active and its capacity is less than 10%
BLINKING RED - Battery is in Standby mode and its capacity is less than 10%
Status LED of backpack battery 1(Future option of the LXN 500).
NOTE To switch between active and standby battery, press the Power button for one second
and release.
LED OFF - No battery or battery is disconnected
GREEN - Battery is active and its capacity is more than 50%
BLINKING GREEN - Battery is in Standby and its capacity is more than 50%
ORANGE - Battery is active and its capacity is 10% to 50%
BLINK ORANGE - Battery is in Standby mode and its capacity is 10% to 50%
RED - Battery is active and its capacity is less than 10%
BLINKING RED - Battery is in Standby mode and its capacity is less than 10%
4
APP
APP is a status LED used to diagnose and troubleshoot the LXN 500. Refer to
Troubleshooting and Maintenance whenever the LED shows orange or red color.
The APP (Application Server) stores the applications used by the LXN 500. The optional applications provided with the LXN 500 are the WAVE 5000 that enables full interoperability between LTE and land mobile radio systems and the DragonForce software.
LED OFF - OFF
GREEN - All applications are running
BLINKING GREEN - Applications startup in progress
ORANGE - Not all applications are running. At least one application is down and one is
runnin
BLINKING ORANGE - Applications shutdown in progress
g
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RED - Failure: All applications are down
BLINKING RED - Fatal Error: Cannot connect to application server
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MN003563A01-B Overview
Table 1-2
5
CORE
6
RADIO
Features of LXN 500 Front Panel (Continued)
Item Description
CORE is a status LED used to diagnose the CORE (Evolved Packet Core - EPC).
The CORE is a framework for providing converged of voice and data including HTTP web server on a 4G LTE network. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color.
LED OFF - OFF
GREEN - All EPC processes are running and S1 (Communication between eNodeB
and EPC) is up
BLINKING GREEN - EPC startup in progress
ORANGE - One or more EPC processes are down and one or more are active or S1 is
down
BLINKING ORANGE - EPC shutdown in progress
RED - Failure. All EPC processes are down
BLINKING RED - Fatal error. Cannot connect to EPC
RADIO is a status LED used to diagnose and troubleshoot the eNodeB transceiver that
enables the LXN 500 to communicate directly with end-user devices. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color.
LED OFF - OFF
GREEN - L1 and L2 and L3 are running
BLINKING GREEN - Startup eNodeB startup in progress
ORANGE - One or more eNodeB processes are down and one or more are active
BLINKING ORANGE - eNodeB Shutdown in progress
RED - Failure - L1, L2, and L3 are down
BLINKING RED - Fatal Error - No connection to eNodeB board
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1
USB 2.0 port for connecting peripheral devices such flash-disks to the LXN 500. The USB port is covered by a protective cover.
IMPORTANT
- To enable a successful boot-up, remove all USB devices connected to the
LXN 500 before powering on.
The LXN 500 supports only FAT32 file system disks.
-
NOTE
To ensure proper communication, use USB extension cable shorter than 9.8 feet
(3 meters).
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MN003563A01-B
Overview
Table 1-2
8
2
Features of LXN 500 Front Panel (Continued)
Item Description
USB 2.0 port for connecting peripheral devices such flash-disks to the LXN 500. The USB port is covered by a protective cover.
IMPORTANT
- To enable a successful boot-up, remove all USB devices connected to the
LXN 500 before powering on.
-
The LXN 500 supports only FAT32 file system disks.
NOTE
To ensure proper communication, use USB extension cable shorter than 9.8 feet
(3 meters).
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MN003563A01-B
1
2
4
5
6
7
PWR
LTE 1 LTE 2
WIFI
GPS
NET
3
MNG
Protective Covers
Close covers when not in use.
Overview

LXN 500 Back Panel Features

Figure 1-3 shows and Table 1-3 describes the features of the back panel of the LXN 500.
Figure 1-3
LXN 500 Back Panel Features
Table 1-3
Table 1-4
1NET
Back Panel Features
LXN 500 Rear Panel Connectors
Connector Description
Network (NET) 1 GBit/s LAN port. This port is used for connecting the LXN 500 to a Local Area Network (LAN) infrastructure or an external application server. When maintenance is required, this port enables access to the servers and eNodeB of the LXN 500.
2MNG
Management (MNG) 1 GBit/s LAN port. This port is used for connecting an external laptop for configuration, management and maintenance tasks.
3LTE2
4LTE1
5 PWR IN
2GPS
3WiFi
LTE antenna connector.
LTE antenna connector.
9 to 33 VDC input power from car or backpack batteries
IMPORTANT
Verify that the all LEDs on the front panel are off.
Do not remove the power cable before shutting down the LXN 500.
GPS antenna connector.
Wireless LAN antenna connector.
(Future option of the LXN 500)
.
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Operation and Configuration

This chapter describes the initial operation and configuration of the LXN 500 system.
WARNING! During operation the LXN 500 enclosure surface can become hot. Before using the LXN 500, refer
to the touch hazard warning label located on the upper side of the enclosure.

Getting Started

Obtaining the Unit Identification (UID) Number

The Unit Identification (UID) number is required throughout the configuration process of the LXN 500. The UID can be found on the information label at the bottom side of the LXN 500.
MN003563A01-B
Operation and Configuration
Figure 2-1
LXN 500 Information Label
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MN003563A01-B Operation and Configuration

Powering On

1. Start the car engine.
2. Press and hold the Power button for four seconds and release when all LEDs begin to blink
gre
en. Result: During boot-up, all LEDs blink green for about four minutes and then remain steady gre indicatin
g a successful boot.
IMPORTANT - When using the LXN 500 inside a vehicle, power on only after engine start.
- To enable a successful boot-up, remove all USB devices connected to the 00 before powering on.
5

Powering Off

Starting Shutdown Sequence

1. Press and hold the Power button for four seconds.
Resul
t: all LEDs on the front panel blink orange, to indicate power down, and than turn off.
en
LXN

Forcing Power Off

1. Press and hold the Power button for 15 seconds.
Result: all LEDs on the front panel turn off.
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MN003563A01-B
P
W
R
MNG Port
LAN Port
Ethernet Cable
Power Supply Unit
Operation and Configuration

What is Required for Configuration

Before starting to configure the LXN 500, obtain the following:
1. LXN 500 power supply unit.
2. Ethernet cable.
3. USIM cards for your mobile devices with information list that includes: identity, authentication,
operator code etc.
4. Operation information given by your authorities: frequency band, bandwidth, either downlink central
frequency in MHz or DL EARFCN, physical and logical cell ID and PLMN.
5. Laptop computer (With Google Chrome browser installed), mouse and keyboard.

Connecting the LXN 500 to a Laptop

The LXN 500 is configured by using Google Chrome to browse and access the LXN 500 Operation & Management (O&M) site on the LXN 500.
IMPORTANT Before connecting the LXN 500 to a laptop, verify the laptop is disconnected from any wired
LAN connections and disable all wireless LAN connections.
Perform this procedure to connect the LXN 500 to a laptop.
Procedure:
1. Obtain the LXN 500 UID number from the information label on the LXN 500 (See Figure 2-1).
2. Set the parameters of the Local Area Connection of the laptop as described below.
For example: in Windows 10; in the search box on the taskbar, type
View network connections,
and then select View network connections Properties Networking tab under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) Properties → and set the following:
Use the following IP address: 10.98.66.2
IP address, Subnet musk: 255.255.0.0
Default gateway: 10.98.66.<UID>
3. Connect an Ethernet Cable between the LAN Port of a laptop and the MNG Port on the LXN 500.
4. Connect the Power Supply Unit to the LXN 500.
5. Power on the LXN 500 (See Powering On on page 18).
Figure 2-2
Connecting the LXN 500 to a Laptop
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MN003563A01-B
M0t0r0laAdm1n1!
admin
Operation and Configuration
6. On the laptop, launch Google Chrome and log-on to: https://10.1.<UID>.8
Result: The LXN 500 O&M Configuration - Sign In screen is displayed (See Figure 2-3).
NOTE On first connection, you may be required to follow a self signed certificate warning that
appears on the browser screen. When a warning appears on the screen, click
ADVANCED and then click Proceed to and the ip address shown.

Signing In

Perform this procedure to sign-in to the LXN 500 O&M Management site.
Procedure:
1. Connect the LXN 500 to a laptop (See Connecting the LXN 500 to a Laptop on page 19).
In
the LXN 500 O&M Configuration - Sign In Screen, enter User and the corresponding Password and
click Sign In.
IMPORTANT When signing in for the first time, sign in with the default Administrator password - enter:
User: admin Password: M0t0r0laAdm1n1!
Figure 2-3
Change the default password upon signing in for the first time.
LXN 500 O&M Configuration - Sign In Screen
20
Result: The EPC tab of the LXN 500 O&M Configuration screen is displayed showing admin on the upper right side of the screen.
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MN003563A01-B
Operation and Configuration
Figure 2-4
EPC Tab

Viewing System Notifications

During operation, users are notified of incoming events or alerts by LXN 500 management system.
Upon an incoming event or alert, the bell icon on the upper right side of the screen, change color from gray to red. To view details on event or alert, click the bell and follow a link.

Signing Out

Perform this procedure to sign-out from the LXN 500 O&M Configuration site.
Procedure:
1. Click on and select Logout.
Resul
t: The Log In screen is displayed.
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MN003563A01-B Operation and Configuration

Account Management

LXN 500 O&M Configuration is managed by an administrator.
The administrator assigns access password to a set of management permissions to each user role.

User Roles and Management Permissions

The LXN 500 supports the following user roles:
Administrator: user who can administrate, configure, set subscribers and modify the system on an
ency level.
ag
Technician: user who can view diagnose and set technical aspects of the system on an agency lev
el.
Operator (default): user who operate the LXN 500 on an agency level and can monitor system da
ta.
Table 2-1 describes the management permissions assigned to each user role in the LXN 500.
Table 2-1
Action
USIM (Add, Change Status, Import, Delete, Delete all) (See
Single Subscriber (UEs) on page 24
View Logs/Statistics of Subscriber (UE) Activity (See
page 28
Set the eNodeB Configuration (See
View Logs/Statistics of EPC (See
View PLMN in System Configuration (See
Change Configuration of PLMN (See
View System Configuration (See
View Communication Diagnostics (See
Perform Communication Ports Diagnostics (See
Diagnostics on page 33
View System Health Diagnostics (See
Performing Diagnostics on page 33
)
Management Permissions Assigned to Each User Role in the LXN 500
)
UE Activity on
Setting the eNodeB on page 30
Statistics on page 29
PLMN Settings on page 31
PLMN Settings on page 31
Setting the System on page 31
PLMN Settings on page 31
)
PLMN Settings on page 31
)
) Yes Yes Yes
Communication
Management Permissions
Administrator Technician Operator
Adding a
)Yes Yes No
) Yes Yes Yes
and
Yes Yes No
Yes Yes Yes
)Yes Yes No
)Yes Yes No
)Yes Yes No
Yes Yes No
Yes Yes Yes
Backup/Restore LXN 500 servers Yes No No
View Battery Diagnostics Info (See
Perform LED Test (See
View Logs/Statistics of System Diagnostics (See
page 41
Restart the LXN 500 (See
Restart the eNodeB (See
)
LEDs Test on page 41
Resetting the LXN 500 on page 62
Resetting the eNodeB on page 63
22
Battery Diagnostics on page 38
)YesYesNo
System Logging on
)Yes Yes No
)Yes Yes No
) Yes Yes Yes
Yes Yes Yes
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MN003563A01-B
Operation and Configuration

Passwords

The LXN 500 requires a sign in password to monitor, configure, administrate and service the LXN 500.
Passwords are based on three type of user roles and are not granted on personal bases.
Each user role is initially assigned with a default password that can only be changed by an administrator.
IMPORTANT To avoid a security breach, it is recommended to change passwords upon signing in for
the first time. Change passwords frequently and establish a security policy that determines a maximum password duration.
Table 2-2 shows the default password assigned to each user role.
Table 2-2
User Role
User
Password
Default Password Assigned to Each User Role
Administrator Te ch n ic ia n Operator
admin tech user
M0t0r0laAdm1n1! M0t0r0laT3ch12! MotorolaLXN5001!
Changing the User Password
Perform this procedure to change a password to a user role:
Procedure:
1. Log in as an Administrator.
2. Click on and select Change Password.
3. Select the User enter the old password enter a new password reconfirm the new password
d click Change.
an
When changing a password note that a valid password must comply with the following rules:
Use at least 15 characters in length password
Use at least one uppercase character
Use at least one lower-case character
Use at least one numeric character
Use at least one special character
When changing a password, change at least 8 of the total number of characters.
IMPORTANT Changing a user role password does not effect other access permissions or
Send Feedback
pplication passwords in the LXN 500.
a
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MN003563A01-B Operation and Configuration

Adding a Single Subscriber (UEs)

Perform this procedure to add a new subscriber (User Equipment-UEs) to the LXN 500.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. In the LXN 500 O&M Configuration screen, on the EPC tab, click the Add USIM... button.
Result: The add USIM fields are displayed.
Figure 2-5
Add USIM Fields
24
3. Enter the information of the USIM.
NOTE The USIM information is usually provided by your USIM cards provider with the USIM
cards package.
In the NAME field, enter the logical name of the USIM
In the IMSI field, enter the unique identifier of the USIM
In the K field, enter transport key
In the OP field, enter the operator code
In the MSISDN field, enter the Mobile Station International Subscriber Directory Number (up to 15 digits)
In the Profile Name field, set to Default.
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MN003563A01-B
Operation and Configuration
4. Click Add USIM to add another USIM to the LXN 500 or Clear to clear the current information
displaye Result: The newly added USIM is displayed in the table on the EPC tab.
d in the fields.
Figure 2-6
5. Turn off your mobile device, install the USIM card and turn on the mobile device.
6. Refer to Provisioning the Mobile Device (UE) on page 45 to set your mobile device to operate with
the
USIM is Displayed in a Table on the EPC Tab Screen
LXN 500.

Deactivating/Activating Subscriber

The deactivation of a subscriber temporary deny service to that subscriber.
Perform this procedure to deactivate or activate a subscriber.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. On the EPC screen, click the Off / On switch in the Active column of the relevant USIM.
Send Feedback
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MN003563A01-B Operation and Configuration

Importing Subscribers From .csv File

Perform this procedure to import a list of subscribers from a .csv file.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click Import USIMs...
3. Click download template to download an empty template .csv file to your hard drive.
4. Open the .csv file using Microsoft Office Excel or any text editor.
5. Edit the respective information for each USIM (See Adding a Single Subscriber (UEs) on page 24)
an
d save the .csv file on your hard drive.
Figure 2-7
An Example of .csv file with list of USIMs
26
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Page 27
6. On the EPC tab, click the Import USIMs... button.
MN003563A01-B
Operation and Configuration
Figure 2-8
7. Click the Choose File button, navigate to the .csv file and click Open.
Importing Subscribers from .csv File
Result: The list of USIMs appears on the screen.
NOTE USIM fields with invalid information are highlighted in red. Duplicated records are
highlighted in blue.
8. Add the USIMs by clicking the Apply button.
9. Click the save icon or Delete All to remove all USIM entries.
10. Turn off your mobile devices, install the USIM cards and turn on the mobile devices.
11. Set your mobile devices to operate on 4G (LTE) network.

Deleting Subscriber

Perform this procedure to remove existing USIM from the LXN 500.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. On the EPC tab, click the X Delete button to delete a USIM.
3. Click Ok to confirm the delete operation.

Deleting All Subscribers

Perform this procedure to remove all existing USIM from the LXN 500.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. On the EPC tab, click the Delete All button to delete all USIMs.
3. Click Ok to confirm the delete operation.
Send Feedback
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MN003563A01-B Operation and Configuration

UE Activity

The UE Activity option displays a historical summary of communication activities performed by a subscriber.
Perform this procedure to display a historical summary of communication activities performed by a subscriber.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. On the EPC tab, click UE Activity.
3. Select a subscriber from the Select Active IMSI: drop list.
4. In the from last field, enter a number and select hours or days.
5. Click the Get IMSI activity button to display a historical summary of communication activities.
Figure 2-9
UE Activity Screen
28
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Page 29

Statistics

The statistics screen displays the following information:
Number of ECM connected UEs currently linked to LXN 500
The accumulated bytes received by the LXN 500 from time of manufacture.
The accumulated bytes transmitted by the LXN 500 from time of manufacture.
MN003563A01-B
Operation and Configuration
Figure 2-10
Statistics Screen
Send Feedback
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MN003563A01-B Operation and Configuration

Setting the eNodeB

The eNodeB is the part of the LXN 500 that sends and receives radio transmissions and signaling from and to the mobile devices. The eNodeB process the LTE analogue and digital over-the-air interface signals.
Perform this procedure to configure the eNodeB.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the eNodeB tab.
Result: The eNodeB screen is displayed.
Figure 2-11
eNodeB Screen
30
3. In the Bandwidth field, select the required bandwidth.
Table 2-3
eNodeB Band Configuration
Band Bandwidth (MHz) Uplink / Downlink Frequency Range
14
20
28
5, 10 UL:788 - 798, DL: 758 - 768
5, 10, 20 UL: 832 - 862, DL: 791 - 821
5, 10, 20 UL: 723 - 748, DL: 778 - 803
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MN003563A01-B
Operation and Configuration
NOTE The range of band 28, according to 3GPP standard is 45 Mhz. The LXN 500 supports a partial
range of 25 Mhz of the full range.
4. Enter the DL (Downlink) central frequency MHz (in 0.1 MHz precision) or DL EARFCN and click the
Calculate bu
5. Click the Set band info button to save changes or Get band Info to populate the field with the last
s
aved values.
6. In the Antenna section of the eNodeB tab, set identical Tx power (Transmit power in mW) to LTE 1
and LTE2 antenna ports (See Figure 1-3 on page 1-16
NOTE Tx power range can be set from 1 to 1000 mW RMS (0 to 30 dBm).
7. Click the Set antenna info button to save changes Get antenna Info to populate the field with the
ast saved values
l
8. In the Physical Cell ID field, enter the Physical Cell ID of the LXN 500 (Range 0-503) and click the
Set to
save changes or Get to restore the last saved value.
CAUTION Physical Cell ID is generally unique number used to identify each base transceiver station
(BTS) within a LTE network. When using more than one LXN 500 in a LTE network, DO NOT set identical Physical Cell ID to two LXN 500s or any linked base station that may have overlapping radio coverage area.
tton to automatically populate all center frequency fields.
).
.
9. In the Logical Cell ID field. Enter the Logical Cell ID and click the Set to save changes or Get to
restore t
he last saved value.

Setting the System

The System tab is used by administrators and technicians to diagnose, troubleshoot and show status of the LXN 500 hardware and software.

PLMN Settings

A public land mobile network (PLMN) is a network that is established and operated by an administration for the specific purpose of providing land mobile telecommunications services to the public.
A PLMN is identified by the Mobile Country Code (MCC) and the Mobile Network Code (MNC). Each operator providing mobile services has its own PLMN. When the LXN 500 is interconnect other networks, the PLMN interconnect with other PLMNs to create links between providers.
Perform this procedure to set the PLMN of the LXN 500:
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the System tab.
3. Click PLMN.
Result: The PLMN Settings screen is displayed.
4. In the MCC field, enter the MCC number
5. In the MNC field, enter MNC number
6. Click the Set button to save changes or Get to populate the field with the last saved values.
Resul
Send Feedback
t: After setting a new PLMN value and clicking Set, the eNodeB restarts. This procedure take
s
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MN003563A01-B Operation and Configuration
a few minutes and ends when all LEDs illuminate steady green. The restart process can also be tracked on the System Health page (See System Health on page 40).
Figure 2-12
PLMN Settings Screen

Backing-up and Restoring

During operation, servers or applications of the LXN 500 might fail to power-up or get stuck as a result of improper system shutdown or data corruption.
Backing-up and restoring enables the system to recover the last backed up version of servers and applications to restore operation.
Perform this procedure to Back-up and Restore servers and applications of the LXN 500.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the System tab.
3. Click Backup/Restore.
Result: The Backup/Restore screen is displayed.
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MN003563A01-B
Operation and Configuration
4. Click Backup to backup parameters you configured using the Q&M (excluding IMSIs) or Restore to
use the
last saved settings of your servers and applications.
Figure 2-13
Backing-up and Restoring Servers and Applications

Performing Diagnostics

Follow procedures below to perform diagnostics to the LXN 500 unit.
Communication Diagnostics
The communication diagnostics is used for testing the 4G (LTE) communication with the LXN 500.
The test is performed between the LXN 500 and any available LTE mobile device connected to the LXN
500.
To perform communication diagnostics, the LXN 500 is using the Iperf application.
Iperf application is a cross-platform tool used for network performance measurement.
Iperf application must also be installed on the mobile device used for the test. The iperf application is securely distributed through the Google Play store.
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MN003563A01-B Operation and Configuration
Iperf has client and server functionality, and creates data streams to measure the throughput between the two ends - the mobile device functions as a server and the LXN 500 as client.
Figure 2-14
Communication Diagnostics
Built in Test
The Built in Test is a preset network performance test performed between the LXN 500 and the mobile device. The test diagnose the UDP capacity between the LXN 500 and the mobile device at 5mbps.
Perform this procedure to test the LXN 500 communication.
Procedure:
1. Click Communication to test the LXN 500 communication.
Result: The Communication test screen is displayed.
2. Check Built in Test.
3. Check Short for a quick 10 seconds communication test or Continuous (Hours) and enter the
uired duration of the test.
req
4. In the IP Address field, enter the IP address of the mobile device used for the test.
NOTE Most Android devices display the IP address of the device under: Settings About Status
IP Address.
5. Enter the number of communication port used for the test (Default port number is 5001).
NOTE If you do not know the port number, leave this field empty.
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MN003563A01-B
Operation and Configuration
6. Click the Start new test button and wait for the results to appear in the Result window.
Result: The test results are displayed in the Result window. The output contains
ort of the amount of data transferred and the measured throughput.
rep
7. Click Get Log to download a file with the latest test output or Clear Log to erase the log file created
for
the last test and clear the screen.
a time-stamped
Figure 2-15
Communication Test Screen
Custom Test
The Custom Test is a network performance diagnostics between the LXN 500 and a mobile device. The diagnostics is built out of a selection of tests configured by a command line. The custom test command also supports pinging between LXN500 and mobile devices to test the connection.
NOTE Before starting the Custom Test, make sure the mobile device is using iPerf2 client
Perform this procedure to test the LXN 500 communication.
Procedure:
1. Click Communication to test the LXN 500 communication.
Result: The Communication test screen is displayed.
2. Check Custom Test.
Send Feedback
application.
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MN003563A01-B Operation and Configuration
3. In the iperf command field, edit the iperf default command line to customize the communication
tests using the following command line arguments:
Command Line Structure
iperf [-s|-c <Host>] [-u] [-p <Port>] [-B <Interface>] [-c] [-b <Bandw>[kKmM]] [-l <Length>] [-t <Time>] [-d] [-r] [-L <Port>] [-h]
Table 2-4
Command Line Option Description
iperf Command Line Options
Client/Server
-u, --udp Uses UDP instead of TCP.
-p, --port <Port> Connects with or expects data packets on this port (default: 5001).
-B, --bind <Interface> Permits the connection only via the specified interface (IP address or interface name).
Server Specific
-s, --server Starts iPerf in server mode and waits for an iPerf client to contact it.
Client specific
-c, --client <Host> Starts iPerf in client mode and connects with the iPerf server <Host> (IP address or DNS name).
-b, --bandwidth
<Bandw>{kKmM}
Limit the [down]/up-stream bandwidth when analyzing a UDP connection. This Is specified as kilobytes (kK) or megabytes (mM) per second (default: 1 Mbps).
-l, --len <Length> Sets the length of the UDP data packets.
36
-t, --time <Time> Sets the duration of the connection in seconds (default: 10 seconds).
-d, --dualtest The test is bidirectional: the iPerf server and client send and receive at the same time.
-r, --tradeoff The test is sequential: the iPerf server and client send and receive one after the other.
-L, --listenport <Port> Specifies the port where the device in bidirectional mode expects to receive data packets from the remote iPerf server (default: 5001).
Miscellaneous
-h, --help Outputs the help text.
Using ping Ping Command Line Structure:
ping [-t] [-a] [-n count] [-l size] [-f] [-i TTL] [-v TOS] [-r count] [-s count] [[-j host-list] | [-k host-list]] [-w timeout] [-R] [-S srcaddr] [-4] [-6] target_name
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MN003563A01-B
Operation and Configuration
Command Line Option Description
Client/Server
-u, --udp Uses UDP instead of TCP.
-p, --port <Port> Connects with or expects data packets on this port (default: 5001).
-B, --bind <Interface> Permits the connection only via the specified interface (IP address or interface name).
Server Specific
-s, --server Starts iPerf in server mode and waits for an iPerf client to contact it.
-t Ping the specified host until stopped.
To see statistics and continue - type Control-Break;
To stop - type Control-C.
-a Resolve addresses to hostnames
-n count Number of echo requests to send.
-l size Send buffer size.
-f Set Don't Fragment flag in packet (IPv4-only).
-i TTL Time To Live.
-v TOS Type Of Service (IPv4-only).
-r count Record route for count hops (IPv4-only).
-s count Timestamp for count hops (IPv4-only).
-j host-list Loose source route along host-list (IPv4-only).
-k host-list Strict source route along host-list (IPv4-only).
-w timeout Timeout in milliseconds to wait for each reply.
-R Trace round-trip path (IPv6-only).
-S srcaddr Source address to use (IPv6-only).
-4 Force using IPv4.
-6 Force using IPv6.
4. Start the i Perf application on the mobile device.
5. Click the Start new test button and wait for the results to appear in the Result window.
Result: The test results is displayed in the Result window. The output contains a time-stamped
report of the amount of data transferred and the throughput measured.
6. Click Get Log to display the results of the last test or Clear Log to remove the lo
Send Feedback
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MN003563A01-B Operation and Configuration
Battery Diagnostics
The Battery Diagnostics section enables to view the current status of each of the batteries installed inside the LXN 500 backpack (Future option of the LXN 500).
Perform this procedure to view the current status of the LXN 500 backpack batteries.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the System tab.
3. From the Diagnostics menu, select Battery.
4. Click ’Battery 1’ or ’Battery 2’ to switch and view each battery status.
Result: The following battery indications may display:
OFF - No battery or depleted battery
GREEN - Battery is active and its capacity is more than 50%
ORANGE - Battery capacity is 10% to 50%
RED - Battery capacity is less than 10%
Figure 2-16
Battery Diagnostics
Ports Test
Perform this procedure to test the LXN 500 communication ports.
38
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the System tab.
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Page 39
3. Click Ports.
Result: The Ports screen is displayed.
MN003563A01-B
Operation and Configuration
Figure 2-17
4. Click on each of the following port tests to start:
Ports Test Screen
Test USB ports: This test briefly checks the external USB ports of the LXN 500.
1. To perform this test, on the front panel of the LXN 500, remove the four screws that hold the protective covers of the USB ports (See Figure 1-2).
2. Plug-in a mass storage flash drive(s) to the USB port.
3. Click Test USB ports. Result: The LXN 500 exchanges data for 10 seconds with the storage device and indicts SUCCESS or FAIL.
Test Serial1: This test checks the internal RS232 communication ports that interconnect boards inside the LXN 500.
Test SSD: This test checks the hard drives of the LXN 500. Click Test SSD and wait for SUCCESS or FAIL indication.
Test USB (long test): This test extensively checks the USB ports of the LXN 500.
IMPORTANT This test may last up to one hour and once started cannot be stopped.
1. To perform this test, on the front panel, remove the four screws that hold the protective panels of the USB ports.
2. Plug-in a FAT32 only flash drive(s) to the USB port.
3. Click Test USB por ts. Result: The LXN 500 exchanges data for one hour with the storage device and indicts SUCCESS or FAIL.
4. Reinstall the four screws that hold the protective panels of the USB ports.
Send Feedback
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MN003563A01-B Operation and Configuration
System Health
The System Health screen is used to provide LXN 500 temperature information and system status.
Perform this procedure to check the LXN 500 system health.
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the System tab.
3. Click System Health to test the LXN 500 system health.
Result: The System Health screen is displayed.
Figure 2-18
System Health Screen
40
Temperature Information
The Temperature Information section displays the temperature of critical components inside the LXN
Temperature Information readings are mostly used by maintenance and instillation perso
0.
50
ubleshoot the LXN 500.
tro
NOTE Ambient temperatures beyond 140°F (60°C) will force the LXN 500 to shutdown.
nnel to
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MN003563A01-B
Operation and Configuration
LEDs Test
The LEDs Test enables to test the illumination of the front panel LEDs. During this test, the LEDs will not display the current status of the LXN 500.
Perform this procedure to test the front panel LEDs of the LXN 500.
1. On the System Health screen, check LEDs Test.
2. Click on a color button.
Result: The front panel LEDs illuminate in the selected color.
Figure 2-19
LEDs Test
System Status
The System Status section displays technical information related to the LXN 500 system health.
The indications shown on this section are identical to these of the status LEDs on the front panel of the LXN 500. Detailed health status of related software or hardware sections is listed below each LED. Functioning components are marked by and faulty by X.
The System Status information is mostly used by maintenance personnel to perform component level troubleshoot of the LXN 500.
Figure 2-20
System Status
System Logging
The LXN 500 includes an automatic logging service that registers the following system information:
Error Events
Warnings
General Information
Developers Debug Information
Perform this procedure to generate, view and manage an event log:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
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MN003563A01-B Operation and Configuration
2. Click the System tab.
3. Click System Logging.
Result: The System Logging screen is displayed.
4. Click the Get System Logs button.
Result: The system log is generated and displayed.
Once a log is displayed:
Check the type of records to display (FATAL errors, ERRORS, WARNING, INFORMATION, DEBU
Use the Filter Massage field to search for a string of text within the log or click on Severity or Time to display events by severity or time.
Use First, Previous, Next and Last buttons to view up to five past logs.
5. Click download logs file to download.zip file with text logs.
G).
Figure 2-21
System Logging Screen
42
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MN003563A01-B
Operation and Configuration

About LXN 500

The About screen enables system administrators and technicians to identify the vendors and version of software components within the LXN 500.
Perform this procedure to generate view and manage an event log.
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the About tab.
Figure 2-22
About LXN 500 Screen

Configuring the DragonForce Server

Perform this procedure to Configure the DragonForce Server:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the Help tab.
3. Click Links DF.
4. Enter User Name: admin and Password: [DF]Motorola1
5. Click Log In.
Resul
IMPORTANT To avoid a security breach, it is recommended to change the password upon signing in
Send Feedback
t: The DragonForce Log In screen is displayed.
for the first time. For changing the password, refer to DragonForce documentation.
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MN003563A01-B Operation and Configuration
Figure 2-23
6. To configure users and groups, refer to DragonForce documentation.
DragonForce Log In Screen

Configuring the WAVE 5000 Server

Perform this procedure to Configure the WAVE 5000 Server:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click the Help tab.
3. Click Links WAVE.
4. Click Login.
Result: The WAVE Server Login screen is displayed.
IMPORTANT To avoid a security breach, it is recommended to change the password upon signing in
for the first time. For changing the password, refer to WAVE 5000 Server documentation.
Figure 2-24
WAVE 5000 Server Log In Screen
44
5. Enter User Name: administrator and Password: LXN500M0t0r0law5k!
6. Click Login.
7. To configure users and talkgroups, refer to WAVE server documentation.
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MN003563A01-B
+
Operation and Configuration

Provisioning the Mobile Device (UE)

Perform this procedure on the mobile device to connect the mobile device to the LXN 500:
1. From the home screen of the mobile device, click Settings ...More Cellular networks
Access Point names Edit access point set Name to internet set APN type
ault Save.
def
2. From the home screen of the mobile device, click Settings ...More Cellular networks
Network Mode select LTE Only.
3. From the home screen of the mobile device, click Settings Security Install from SD Card
Network Operators set PLMN ID as in the LXN 500 Connect.
4. Contact Motorola Solution Support Center to download and install WAVE Push-to-Talk (PTT)
application on the mobile device.
5. Download and Install WAVE 5000 certificate:
Contact Motorola Solution Support Center to download and save the w5kext.cer file on the
mobile device.
• From the home screen of the mobile device, click Settings Security Install from SD
rd → search and click on the w5kext.cer file OK.
ca
to
6. Download and Install DForce Client application:
Contact Motorola Solution Support Center to download and save the DForce * .apk file on the
mobile device.
• From the home screen of the mobile device, click Settings Security Install from SD
rd → search and click on the DForce * .apk file → OK.
ca
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Page 47

Vehicle Installation

This section describes the tools and equipment, planning requirements and product inspections necessary for a smooth installation of the LXN 500 system.
Proper planning will help to ensure that the installation is completed without difficulty and that no damage occurs to the units or the vehicle.
NOTE The LXN 500 is a reliable product when installed correctly. However, performance can be seriously
impaired if it is
installed by a service person. Before the installation, please see rating label which is located on base of
the unit
CAUTION LXN500 must only be deployed in a ‘restricted access location’.
not installed correctly. Thoughtful planning can make the difference. Product to be
.
MN003563A01-B
Vehicle Installation

Unpacking

Unpack your shipment and check the contents to ensure that you have received all the specified items.
Thoroughly inspect the equipment for shipping damage as soon as possible after delivery. Report any damage you find to your Motorola Solutions Customer Service representative immediately.
Save the packing box and plastic bags for storage and shipping. Both the shipping box and the bags protect the LXN 500 components from physical and electrostatic damage.
The following optional parts can be used to mount the LXN 500:
LXN 500
Four mounting brackets with 12 screws
13.1 feet (4 meter) power cable with 20A fuse
One dome antenna or two diversity antennas
Power protection and back-up unit (Optional)
Quick start guide and related documentation.
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MN003563A01-B
Battery
LXN500
on trunk floor
PWR
LTE1
LTE2
GPS
WIFI
GPS
Wi Fi
LTE1
LTE2
Vehicle Installation

Configuration Options of Antenna Installation

The LXN 500 can be installed inside a vehicle trunk using one of the two antenna configuration options.

Dome Antenna Configuration

Fixed-mounted 4 ports antenna for use in public safety vehicular applications. The antenna requires a hole in the car roof.
The antenna consists of 4 separate dedicated antennas for LTE Main (LTE1) LTE Div. (LTE2), WiFi and GPS.
The antenna is provided with four short, flexible coaxial cables (threads) coming out of the antenna bottom side. The 12-ft coaxial cables are provided to connect between these threads and the LXN 500 connectors. The cables are connected to the LTE1, LTE2, WIFI and GPS ports of the LXN 500.
Figure 3-1
Dome Antenna
48
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MN003563A01-B
Battery
LXN500
on trunk floor
At least 8” (20 cm)
Important: Orient antenna as shown
PWR
LTE1
LTE2
GPS
WIFI
LTE Ant
GPS Ant
EVDO Ant
LTE Ant
At least 16” (40 cm)
Keep at least 16 inch (40 cm) between antennas
Vehicle Installation

Dual Diversity Antenna Configuration

The dual diversity antenna is a layout of two diversity antennas connected in MIMO (Multiple Input, Multiple Output) configuration.
Each antenna is provided with three short, flexible 12-ft coaxial cables (threads) coming out of the antenna bottom side.
In one antenna, the cables are connected to the LTE1 and GPS ports of the LXN 500. In the second antenna, the cables are connected to the LTE2 and WIFI ports of the LXN 500.
Figure 3-2
Dual Diversity Antenna
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MN003563A01-B Vehicle Installation

Preparing to Install the LXN 500

Tools

The following tools and service aids are recommended for installation:
Set of Phillips and flat head screwdriver bits
T-6 through T-25 torx bits
Battery / air operated drill
Set of high speed drill bits (including 6mm bit for bracket holes)
Ratchet with extensions
Socket torque wrench
Socket set (Metric & Imperial)
Wrenches (Metric & Imperial)
Utility knife
Wire cutter
Volt-Ampere-Ohm meter
Automotive test light
Wire Crimp Tool
CAT-5e cable tester
Measuring tape
Flashlight

Materials

The hardware required to install the LXN 500 in a vehicle consists of:
Tie wraps
Electrical tape
Wire taps
Rubber grommets
Spare wire (8-22 gauge)
Variety of self tapping screws and bolts
Wire connectors / wire terminals / wire lugs / eyelets

Planning

Be sure to consider the following issues when planning the installation:
50
Installation location away from air bag deployment zones
Environmental considerations
Electrical guidelines
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MN003563A01-B
Vehicle Installation
Liquid Propane (LP) gas warning
Usability by driver/operator
Vehicle vendor instructions
Local vehicle authority regulations/design rules
LXN 500 Mounting Location
CAUTION When installing the LXN 500, make sure that the LXN 500 is tightly anchored to the
vehicle structure. Unstable mounts can damage the unit.
Correct positioning of the components will ensure that the LXN 500 system meets the following requirements:
The LXN 500 is installed inside a ventilated compartment or inside a trunk. To cool the LXN 500, allow suf
It will not injure the operator or passenger in case of an accident.
It does not interfere with the driver’s vision or hinder the driver when driving the vehicle.
Place the LXN 500 so that it can be easily removed for servicing.
ficient space around the LXN 500 for free air flow (See Figure 3-3).
Do not mount the LXN 500 system units and route cables where they can be kicked by the driver’s or other passenger’s
Verify that the mounting surface is able to support the weight of the units.
Select a location that permits routing the RF antenna cables as directly as possible.
Do not mount units on a flat or concave surface where the unit could become partially submersed in water
.
.
feet.

Ventilation

The LXN 500 is designed to operate properly in an ambient temperature range of –20°C to 60°C (-4°F to 149°F). The LXN 500 must be installed in an unobstructed location to allow proper air flow and away from heat generating equipment such as: radio transmitters, power amplifiers or a cabin heater (See
Figure 3-3).
CAUTION
To avoid overheating of the LXN 500, do not place any object on the LXN 500.
To prevent overheat damage to the LXN 500, the unit is designed to automatically shut down at 60°C (149°F)
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MN003563A01-B
Clear 1.2” (30 mm)
Clear 1.2” (30 mm)
Clear 1.2” (30 mm)
Ab
SOLUTIONS
LXN 500
Vehicle Installation
Figure 3-3
Recommended Clear Ventilation Area Around the LXN 500

Electrical Guidelines

The power range requirement for operating the LXN 500 is 9 to 33VDC. The maximal power consumption of the LXN 500 is 70 Watts.
CAUTION The LXN 500 is installed in a vehicle with a negative-ground electrical system.
DO NOT install the
LXN 500 in a vehicle with a positive-ground electrical system.
Be sure that the vehicle’s electrical system is in good condition. Faults in the alternator and ignition system can be a source of severe Radio Frequency Interference (RFI) and can result in LXN 500 system operating problems. Correct any problems in the alternator output, ignition system, and battery condition before beginning the installation.
The vehicle must have an alternator that can produce a high-current output at low speed (below 18 m.p.h. or 29 km/h) and in an idle state. It also needs the highest rated heavy-duty battery av
he vehicle.
t
ailable for
If used, the input power cable of the Optional Power Protection and Back-up Unit must be directly connected to the (+) terminal of car battery and the (-) to the car chassis (See Figure 3-6).

Ground Polarity

The LXN 500 system will only operate in negative ground electrical systems. Check the ground polarity of the vehicle before starting the LXN 500 system installation to verify that the polarity is correct. Accidentally reversing the polarity will not damage the LXN 500, but will cause the fuse of the power cable to blow.
Due to advanced vehicle assembly techniques, different parts of the vehicle chassis may not be connected to the battery negative terminal. Connecting the ground leads of several devices with a common power supply at different locations on the chassis, may cause GROUND potential differences between these locations and damage the LXN 500 system or any other installed equipment.
FIRST CHECK that the vehicle chassis point to which you are about to connect the negative lead is properly connected to the battery negative terminal. If the chassis is not properly grounded, connect the negative lead directly to the battery's negative terminal.
52
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MN003563A01-B
PWR
Vehicle chassis - Remove paint before connection
LXN 500
To chassis of other units installed in the vehicle
20A Fuse
IMPORTANT Connect the red wire directly to the (+) terminal of the vehicle battery
and the black wire to the chassis of the vehicle.
Remove paint from top bracket
Firewall
Grommet
Engine Compartment
20A Fuse
Fuse Holder
Cover
Vehicle Installation
When the LXN 500 and the mobile workstation are mounted on a mount or next to each other, use a 10AWG ground wire to connect between the body of the LXN 500 and other units. The ground wire ring lugs must be connected, on one side, to one of the screw holes used to secure the LXN 500 to the mounting bracket and on the other side to the vehicle chassis.
IMPORTANT Vehicle common ground points (chassis) should be measured against the vehicle battery
negative terminal for no more than 1/2 Ohm.
Figure 3-4
Connecting the LXN 500 to Power and Ground

Installing the Power Cable

Perform this procedure to install the LXN 500 power cable.
Procedure:
1. Determine a routing plan for the power cable, taking into consideration the location at which the unit
is to be mounted, and the location of the vehicle battery.
2. To pass the power cable through the fire wall and into the engine compartment, locate an existing
hole with a grommet in the vehicle fire wall, or drill an access hole at the desired location. Insert a grommet inner diameter into the access hole to avoid damage to the cable (See Figure 3-5). Take special care not to damage any existing vehicle wires.
Figure 3-5
Cable Routing into Engine Compartment
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MN003563A01-B Vehicle Installation
3. From inside the vehicle, route the red and black power cable leads (without lugs attached) through
access hole into the vehicle’s engine compartment, using accepted industry methods an
the standar
4. Locate the nearest available vehicle chassis ground mounting point and shorten the black lead to
remove excess cable length.
5. Install the supplied Ring Lugs onto the stripped end of the black and red lead at the end cable.
6. Position the fuse holder as close as possible to the battery, ensuring that it is not close to any hot
gine component.
en
7. Connect the black lead to the vehicle chassis ground. DO NOT connect the black lead directly to the
ba
ttery’s negative (–) terminal.
8. Remove the Fuse from the Fuse Holder and connect the red lead of the power cable to the positive
(+) b
attery terminal. Verify that the adapter cable is connected to the red lead of the main
.
cable
9. Plug the fuse into the fuse holder.
CAUTION Failure to mount the red lead of the power cable directly to the battery may result in
d
ds.
power
severe alternator whine interference.

Cable Routing

Before a wire is run or a hole is drilled, inspect the vehicle and determine how and where you intend t
Plan wire and cable routing to provide maximum protection from overheating, battery acid, moving pa
Keep cables away from ignition circuits to reduce noise pickup in the radio equipment.
Verify that the cables are of sufficient length. Do not connect two short lengths with a connector; do to allo
Do not run cables externally or underneath floor mats.
Do not locate cables where they can be kicked by the driver or passengers or where they can interfere
When routing the cable, refrain from creating sharp bends or kinks.
Cables must be routed through special UL listed conduit/duct for electrical cables. This conduit/duct mu
o mount the LXN 500, antennas and other parts.
rts and sharp edges.
ing so will result in signal loss. Refrain from loose excess in the cables, but leave en
w reconnecting if necessary.
with operation of the driver’s foot pedals.
st fully enclose the cable along its whole length.
ough slack

Installing the Optional Power Protection and Back-up Unit

The Power Protection and Back-up Unit (NAV-PAC) is an optional unit that protects the LXN 500 from Voltage spikes during engine cranking, power surges, momentary power losses, abrupt voltage changes and noise interference on incoming from the vehicle power system.
54
The NAV-PAC includes a back-up battery pack that acts as a power reservoir and is charged from the vehicle battery. In the event of a drop in DC Voltage due to engine cranking or total power interruption, the battery maintains power to LXN 500 for a limited period of time. This is essential for preventing brutal shut-down, and memory or data loss.
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MN003563A01-B
PWR
INPUT
OUTPUT
+ -+ -
+ -+ -
IMPORTANT Connect the red wire directly to the (+) terminal of the vehicle battery and the black wire to the chassis
of the vehicle.
20A Fuse
Vehicle Installation
The NAV-PAC has two available models: NP-12 NAV-PAC for 12 Volt vehicle and NP-24 NAV-PAC for 24 Volts vehicles.
Figure 3-6
Installing the Optional Power Protection and Back-up Unit
For detailed information on the LXN 500 installation, refer to the NAV-PAC INSTALLATION AND OPERATION MANUAL provided with the NAV-PAC.

Installing the LXN 500

The LXN 500 should be mounted inside the vehicle so that cables coming from all peripheral devices can be connected easily to the connectors on the back panel. The LXN 500 is designed to be mounted on a flat surface in any position as long as the rear and front panels are accessible.
The LXN 500 is mounted by four mounting brackets (See Figure 3-7 and Figure 3-4). The mounting brackets of the LXN 500 enable to mount the LXN 500 on a flat horizontal or vertical surface. The unit is usually installed inside a trunk of a vehicle, or on tray or any fixed mounting board (See Figure 3-7).
CAUTION When installed inside a vehicle trunk, be aware that ventilation of the trunk may be
necessary to keep the LXN 500 within ambient temperature limits of -4°F to 140°F (-20°C to +60°C). If necessary, add fans to control the ambient temperature inside the trunk.
IMPORTANT To prevent overheat damage to the LXN 500, the unit is designed to automatically shut down
above 60°C (149°F).
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MN003563A01-B
Tray
LXN 500
Tray Lip
Mounting Brackets
Ground Connection Point
Optional Power Protection and Back-up Unit
Vehicle Installation
Figure 3-7
LXN 500 Installed Inside a Trunk of a Vehicle
To install the LXN 500:
1. Connect the four brackets to the LXN 500 using the provided 4mm Allen screws. Torque the screws
to 60.7 inch-pounds (70 kg-cm).
2. Ground the LXN 500 to the vehicle chassis (See Ground Polarity on page 52).
NOTE The LXN 500 Mounting Bracket must be connected to the vehicle chassis through a low impedance
ground connection. Bolt the Mounting Bracket directly to the vehicle chassis or connect it to the vehicle chassis by Ground wire or copper braided ground strap.
3. Secure the LXN 500 to the mounting surface using four 1/4" self-drilling tap screws.
4. Connect the antenna cables to the connectors on the back panel of the LXN 500 (See Figure 3-1 and
Figure 3-2).
5. Connect the power cable to the PWR connector at the back panel of the LXN 500 (See Figure 3-4
and Figure 3-6).
IMPORTANT To avoid possible shout down of the LXN 500 during engine cranking, a Power Protection and
Backup unit should be used (See Installing the Optional Power Protection and Back-up Unit
on page 54).

Installing Antennas

Vehicle RF antennas must be installed in external to the vehicle and in accordance with:
56
Requirements of the antenna manufacturer/supplier.
Instructions provided by the installation manual of other radio devices installed next to the LXN
500.
WARNING! To comply with safety regulations, the distance between antennas and people sitting inside the
vehicle must be more than 16 inches (40 cm). When mounting antennas, the distance between antennas must be more than 16 inches (40 cm).
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MN003563A01-B
Vehicle Installation
IMPORTANT To assure optimum performance and compliance with RF Energy Safety
standards, these antenna installation guidelines and instructions are limited to metal-body vehicles with appropriate ground planes and take into account the potential exposure of back seat passengers and bystanders outside the vehicle. For detailed product safety and RF exposure, refer to Safety and General Information leaflet, Motorola Solutions publication number: 6866537D37.

Mounting Guide lines

Installation guidelines for antennas:
1. Use only antennas supplied with the LXN 500.
2. Use the installation instructions provided with the antenna by manufacturer/supplier.
3. If possible, the antenna location must not be obstructed by any structure or object. When installing
antenna on a roof or a trunk lid, ensure clear space around the antenna.
the
4. Ensure that the installation surface is grounded by connecting grounding straps between the surface
an
d the vehicle chassis.
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MN003563A01-B Vehicle Installation
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Page 59

Troubleshooting and Maintenance

Troubleshooting and Maintenance
This chapter describes the maintenance operations available for the LXN 500 system.
Troubleshooting is the process of identifying the source of a fault. This process must be developed by user to detect a fault as quickly as possible. This guide covers only the high-level troubleshooting process performed by the LXN 500 users.
Troubleshooting should start from the least invasive and easy-to-do activities and progress to the more difficult. The following provides a high-level sequence of troubleshooting escalation:
1. Reading LED indications:
state of the LEDs (See Table 1-1 on page 1-12) is a result of the device’s power-on self test an
The
-going operation. Reading the LEDs souled be done during operation. In most case
on the
LXN 500 may resolve problems.
2. Performing PTT calls and data exchange between devices connected to the LXN 500 to test
communication.
3. Checking the mobile devices connected to the LXN 500 for proper operation, USIM installation and
4G (LTE) settings.
MN003563A01-B
d
s, restarting
4. Performing point-to point communication diagnostics between the LXN 500 and a mobile device:
This step requires you to physically test communication at various points throughout the coverage area using a diagnostic application running on one of the mobile devices connected to LXN 500 (See
Communication Diagnostics on page 33).
5. Running diagnostic on the LXN 500:
The
LXN 500 has a built-in diagnostic option (See Performing Diagnostics on page 33
rnet wire connection to a laptop and a web browser, the LXN 500 O&M Management ca
Ethe display d
6. Checking the configuration: This step requires you to have all relevant system information with you to
en
sure that the LXN 500 is configured correctly. If your LXN 500 is configured as stated
the
7. Contacting Motorola Solutions Customer Service for remote connection and troubleshooting of the
LXN 50
etails about faulty sections of the LXN 500 and provide detailed log of activity
n you may have to verify that your configuration information is corr
0.
ect.
). Using
n
.
in this guide,
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MN003563A01-B Troubleshooting and Maintenance

Troubleshooting

Table 4-1
Problem/Indication Possible Cause Remedy
LXN 500 does not power up
Troubleshooting
1. Power button not
pressed
2. Ambient temperature is
out of
3. Power cable not
co
4. Power cable fuse is
blo
properly
limits
nnected properly
wn
1. Press and hold the Power button until the LEDs on
the fron
page 1
2. Verify that the
resume operation (See
3. Verify that the power cable is plunged and secured
to the PWR conne
4. Replace the fuse of the power cable (See Figure
t panel start to illuminate (
8).
LXN 500 is properly ventilated and
Ventilation on page 51
ctor on the back panel
3-4)
10 minutes after startup the CORE or RADIO LED do not
Internal synchronization failed. (Core and Radio synchronization failure)
Perform soft restart using the Power button (See Soft
Reseting using the Power Button on page 62)
show steady green
Mobile device (UE) unable to detect LXN 500
1. Internal Radio and/or
Core failure
2. LXN 500 antenna is
disconnected
3. Low strength of
transmitted sign
4. PLMN ID or LXN Unit ID
are inco
5. Subscriber device is out
of cove
rrectly set
rage area
als
1. Verify that the RADIO and CORE LEDs show
stead
y green. If not - soft reset the
So
ft Reseting using the Power Button on page 62
If 10 minut stead
2. Verify that LTE1 and LTE2 antenna cables are
es after reset LEDs does
y green, contact support.
connected to the LXN 500 (SeeConfiguration
Options of Antenna Installation on page 48)
3. Verify that the LXN 500 power settings are
configured
page 3
properly (See Setting the eNo
0).
Powering On on
)
system (See
).
not show
deB on
60
4. Verify that PLMN ID or LXN Unit ID are correctly set
in the
LXN 500.
5. Try to change the location of the mobile device.
Move close block rad
r to LXN 500 and avoid
places that
io waves like metal objects.
Also check:
In the mobile device, verify or set APN Name to Internet and APN type to defau
Verify the subscriber’s USIM is registered and activate
De
d in the system
activating/Activating Subscriber on page 25)
(See
lt
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MN003563A01-B
Troubleshooting and Maintenance
Table 4-1
Problem/Indication Possible Cause Remedy
Mobile device unable to connect to LXN 500
Mobile device unable to login to one of the applications
(No PTT, messaging or location services)
Troubleshooting (Continued)
1. APN of LXN 500 is not
co
nfigured prop
bile device
mo
2. USIM is not provisioned
or disabled in the 500
1. User is not defined in
the
WAVE 5000 or Drago applications or incorrect password
2. WAVE 5000 certificate
is missing in mobile device
3. Certified APK version is
missing in mobile
n Force
erly in
LXN
1. In the mobile device, verify or set APN Name to
Internet and APN type to defau
2. Verify the USIM of the mobile device is listed
correctly in the LXN 500 Adding a Sing
bscriber (UEs) on page 24
Su
3. Soft reset the mobile device to re-connect (See Soft
Re
seting using the Power Button on page 62)
1. Verify that User Names and Passwords are defined
mobile device for the
in the Dra
gon Force
2. Install WAVE 5000 certificate on mobile device
3. Install certified APK version
4. Verify that
and ca
Dra the W
n be accessed
gonForce Server on page 43 and Conf
AVE 5000 Server on page 44)
applications
WAVE 5000 or Dragon Force are installed
(See Configuring the
device
lt
le
WAVE 5000 and/or
iguring
After modifying the EARFCN in the LXN 500, mobile devices cannot detect and connect to the LXN
500.
4.
WAVE 5000 and/or Drago
n Force application is not ena
bled in LXN 500
1. The mobile device fails
to d
etect the LXN 500.
1. In the mobile device, perform a search for cellular
networks - the
2. Restart the mobile device - after the restart, the
phone
should connect automatically. If not the mobile device does not connect automatically search for name
of the LXN 500.
required network will not be shown.
cellular networks and select the
,
APN
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MN003563A01-B Troubleshooting and Maintenance

Software Update

The LXN 500 supports easy software update via a flash drive connected to a USB port. Verify that the used flash drive is formatted with FAT32 file system.
Perform this procedure to update the LXN 500 software:
1. Contact Motorola Solution support and download the LXN 500 software update file.
2. Copy the update file to:\Update folder on USB flash drive.
3. Power on the LXN 500 and wait until all LEDs show steady green (See Powering On on page 18).
4. Remove the protective cover and insert the flash drive into one of the USB ports on the front panel of
the LXN 500. Result: Once the flash drive is inserted, the LXN 500 automatically starts the software update process and the front panel LEDs illuminate orange in a repeated sequence.
5. Wait until all LEDS show steady green and remove the USB flash drive. Install the protective cover
on the USB port.

Resetting the LXN 500

Soft Reseting using the Power Button

Soft reset is a restarting of the LXN 500 such as a personal computer (PC). The action closes all applications and clears any data. Applications and settings are not affected.
Perform this procedure to soft reset the LXN 500 using the Power button.
Procedure:
1. Press and hold the Power button for four seconds.
Result: all LEDs on the front panel blink orange, to indicate power down, and than turn off.
2. Press and hold the Power button for four seconds and release when all LEDs begin to flash
green. Wait the until all LEDs are steady green.

Soft Resetting via O&M

This operation re-boots the LXN 500 the same as soft reseting using the Power button.
Perform this procedure to reset the LXN 500 from the O&M.
Procedure:
62
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
2. Click on and select Reset the LXN 500.
Result: The LXN 500 re-boots.

Hard Resetting

Hard reset is required when the LXN 500 stops to respond and soft reset does not work. Hard reset immediately removes power from the LXN 500 and restarting the computer is required.
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MN003563A01-B
Troubleshooting and Maintenance
Perform this procedure to hard reset the LXN 500.
Procedure:
1. Press and hold the Power button for more than 15 seconds.
Result: all LEDs on the front panel turn off.
2. Press and hold the Power button for four seconds and release when all LEDs begin to flash
green. Wait until the LEDs are steady green.

Resetting the eNodeB

Use the Reset the eNodeB option when performing configuration and the LXN 500 fails to operate (one or more RADIO LED illuminate orange or red).
Perform this procedure to reset the LXN 500.
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20).
Click on and select Reset the eNodeB. Result: The eNode re-boots and RADIO LED illuminates green.
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MN003563A01-B Troubleshooting and Maintenance
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Technical Specifications

4G LTE
Release 3GPP Release 10
MN003563A01-B
Technical Specifications
Band Class
Output Power 30 dBm effective radiated power (ERP) 2W MIMO
Bandwidth 5 MHz, 10 MHz, 20 Mhz
CONNECTIVITY
Wi-Fi Connectivity 802.11b/g 2.4 GHz for units with LTE B20 and B28b radio
Wired Connectivity 2 Ethernet ports
WLAN Security WPA, WPA 2, WPA-PSK and WPA-EAP
GPS Autonomous GPS, 1 external antenna
LTE) Band 14
4G ( 4G (
LTE) Band 20 LTE) Band 28b
4G (
• Single band supported per each LXN 500 Bandwidth: 5 MHz, 10 MHz, 20 Mhz
802.11b/g 2.4 GHz for unit with LTE B14 radio Device can act as access point or client Up to 6 Wi-Fi devices 164 ft (50 m) line-of-sight
(1Gbit/s, RJ-45) 2 USB 2.0 port
Supports NMEA, TAIP-PV
ENVIRONMENTAL
Operating Temperature Vehicle Configuration -22°F to 140°F (-20°C to 60°C)
Backpack Configuration -22°F to 131°F (-20°C to 55°C) (Future option of the LXN 500)
Storage Temperature -40°F to 185°F (-40°C to 85°C)
MANAGEMENT AND SUPPORT
Field-upgradable Via USB/WiFi/Ethernet
Regulatory CE and FCC
STANDARDS
Durability IP54
PHYSICAL CHARACTERISTICS
Dimensions Height: 4.6 in (119 mm)
Width: 9.2 in (231 mm)
Length: 11.6 in (295 mm)
Weight 12.67 lb (5.75 kg)
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MN003563A01-B Technical Specifications
POWER
Power 9 - 33 VDC
Max Current 10 A
Max Power Consumption 70 Watts
66
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