ASTRO® APX™ 7500 Series
Digital Mobile Radios
Quick Reference Card
Product Safety and RF Exposure Compliance
Before using this product, read the operating instructions
for safe usage contained in the Product Safety and RF
!
Exposure booklet enclosed with your radio.
Caution
This radio is restricted to occupational use only to satisfy FCC RF
energy exposure requirements. Before using this product, read
the RF energy awareness information and operating instructions
in the Product Safety and RF Exposure booklet enclosed with
your radio (Motorola Publication part number 6881095C98) to
ensure compliance with RF energy exposure limits.
Radio On/Off
Press the Power On/Off button to toggle the
power on or off.
Adjusting Volume
Turn the Volume knob clockwise to increase
volume or counterclockwise to decrease the
volume.
1 Take the microphone off hook.
2 Select zone/channel.
3 Listen for a transmission.
OR
Turn the Volume Knob.
OR
> or < to Monitor then press the Menu Select
button directly below Monitor and listen for
activity.
4 Adjust volume, if necessary.
5 Press the PTT button to transmit; release to
receive.
*68007024034*
68007024034-A
English
Sending an Emergency Alarm
F
1 Press the Emergency button. A tone sounds
and the display shows EMERGENCY and the
current zone or channel.
2 A dispatcher acknowledgment ACK
RECEIVED display follows.
AND, Trunking Only:
A high-pitched tone indicates that the alarm
has been received by the trunked system’s
central controller.
3 Press and hold the emergency button or the
PTT button to return to normal operation.
To exit emergency at any time, press and hold the
Emergency button.
Sending an Emergency Call (Trunking
Only)
1 Press the Emergency button.
1 A tone sounds and the display shows
EMERGENCY and the current zone or channel.
OR
A talk prohibited tone sounds when the
selected channel does not support
emergency.
2 Press and hold the PTT button. Speak clearly
into the microphone.
3 Release the PTT to end the transmission.
To exit emergency at any time, press and hold the
Emergency button.
Sending a Silent Emergency Alarm
1 Press the Emergency button to activate the
silent alarm feature.
2 The display does not change; the LED does
not light up, and there is no tone.
If silent emergency alarm is used with emergency call,
pressing the PTT button exits the silent mode and
initiates the emergency call.
Display Status Icons
Receiving a call or data
Transmitting a call or data
Received an Individual Call.
The more stripes, the stronger the
signal strength for the current site
(trunking only).
Direct radio to radio communication or
connected through a repeater.
O
On = Direct
Off = Repeater
This channel is being monitored.
M
Voice muting the affiliated trunking
talkgroup or selected conventional
K
channel.
On = Enabled
Off = Disabled
H
< or > to Menu
L = Radio is set at Low power.
OR .
H = Radio is set at High power.
Scanning a scan list.
i
Blinking dot = Detects activity on the
Steady dot = Detects activity on the
Entry.
Priority-One Channel
during scan.
Priority-Two Channel
during scan.
- directly below
Menu Entry to select.
Menu Navigation
k
m
l
G
n
o
U or D to scroll
through sub-list.
Radio is in the view or program mode.
On steady = View mode.
Blinking = Program mode.
The vote scan feature is enabled.
On = Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted
On = AES Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted
On = Location feature enabled, and
Off = Location feature disabled.
Blinking = Location feature enabled,
On = User is currently associated with
Off = User is currently not associated
Blinking = Device registration or user
Data activity is present.
Indicates that the text entry is currently
in hexadecimal mode.
Alternates between red and blue when
the lightbar is on.
voice call.
voice call.
location signal available.
but location signal
unavailable.
the radio.
with the radio.
registration with the server
failed due to an invalid
username or pin.
- directly below
Menu Entry to select.
H to exit.
English
Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola, Inc.
Address: 1301 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX 7500
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Declaration of Conformity
English
i
Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
ii
English
Contents
This User Guide contains all the information you need
to use the APX™ 7500 Series Digital Mobile Radios.
Appending a Priority Status to a Text Message . . . 68
Removing a Priority Status from a Text Message . 69
Appending a Request Reply to a Text Message . . 69
Removing a Request Reply from a Text
Before using this product, read the operating
instructions for safe usage contained in the
!
Caution
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
Before using this product, read the RF energy awareness
information and operating instructions in the Product
Safety and RF Exposure booklet enclosed with your radio
(Motorola Publication part number 6881095C98) to
ensure compliance with RF energy exposure limits.
For a list of Motorola-approved antennas, batteries, and
other accessories, visit the following website:
http://www.motorola.com/governmentandenterprise
Product Safety and RF Exposure booklet
enclosed with your radio.
ATTENTION!
Software Version
Important Safety Information
All the features described in the following sections are
supported by the radio's software version R04.00.00 or
later.
See Accessing the Radio Information on page 100 to
determine your radio's software version.
Check with your dealer or system administrator
for more details of all the features supported.
English
ix
Computer Software Copyrights
Documentation Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs, including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
Computer Software Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for any
purpose without the express written permission of
Motorola.
Disclaimer
The information in this document is carefully examined,
and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore,
Motorola reserves the right to make changes to any
products herein to improve readability, function, or
design. Motorola does not assume any liability arising out
of the applications or use of any product or circuit
described herein; nor does it cover any license under its
patent rights, nor the rights of others.
x
English
Getting Started
Take a moment to review the following:
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1
Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1
Throughout the text in this publication, you will notice the use of
WARNING, Caution, and Note. These notations are used to
emphasize that safety hazards exist, and the care that must be
taken or observed.
An operational procedure, practice, or condition,
!
!
WARNING
etc., which may result in injury or death if not
carefully observed.
Getting Started
This User Guide covers the basic operation of the APX™ 7500
O9 Control Head Mobile Radios.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
An operational procedure, practice, or
!
Caution
Note:
condition, etc., which may result in damage
to the equipment if not carefully observed.
An operational procedure, practice, or condition,
etc., which is essential to emphasize.
1
English
The following special notations identify certain items:
CrossTalk Prevention
ExampleDescription
Home button
or H
Phone
>
Buttons and keys are shown in bold print
or as an icon.
Menu entries are shown similar to the
way they appear on the radio’s display.
This means “Press the right side of the
4-way Navigation button.”
Additional Performance Enhancement
The following are some of the latest creations designed to
enhance the security, quality and efficiency of APX radios.
Dynamic System Resilience (DSR)
DSR ensures the radio system is seamlessly switched to a
backup master site dynamically in case of system failure.
DSR also provides additional indication e.g. failure detection,
fault recovery, and redundancy within the system to address to
the user in need. Mechanisms related to the Integrated Voice
and Data (IV & D) or data centric are all supported by DSR.
Getting Started
This feature prevents crosstalk scenario from happening,
especially when a wideband antenna is used. This feature
allows the adjustment of the Trident Transmitting SSI clock rate
in the radio to be varied from the Receiving Frequency. This
subsequently reduced the possibilities of radio frequency
interfering spurs and prevents the issues of crosstalk.
Encrypted Integrated Data (EID)
EID provides security encryption and authentication of IV & D
data bearer service communication between the radio and the
Customer Enterprise Network.
SecureNet
SecureNet allows user to perform secured communications on
an Analog or Motorola Data Communication (MDC) channel.
The MDC OTAR feature will allow users to perform OTAR
activities on an MDC channel.
2
English
What Your Dealer/System Administrator
Can Tell You
Check with your dealer or system administrator, if the radio is to
be operated in extremely cold temperatures (less than -20 °C),
for the correct radio settings to ensure proper operation.
You can also consult your dealer or system administrator about
the following:
• Is your radio preprogrammed with any preset conventional
channels?
• Which buttons have been preprogrammed to access other
Press the Power On/Off Button briefly to power on the radio.
Power On/Off button
After a short time, the red, yellow and green LEDs light up. The
display then shows Zone and channel text, and menu items
display on the screen.
The backlight will turn on to the last selected dim level.
Note:Pressing the Power On/Off Button before the LED
lights up will be ignored.
If Fail ##/## appears in the display, the radio will not
function until the condition has been corrected.
If Error ##/## appears, some non-critical data has
been changed. If either of these displays appear, if the
Preparing Your Radio for Use
display goes blank, or if the unit appears to be locked
up, see Helpful Tips on page 99 for more information.
If Ch mismatch appears, means that either the Control
Head has been connected to an incompatible
transceiver, or vice versa.
If your radio does not power up, contact your dealer.
To turn off the radio, press the Power On/Off Button after the
LEDs light up.
4
English
Validating Compatibility During Power Up
Adjusting the Volume
The radio validates and updates the software and hardware of
your control head(s) during power up. Follow the procedure
below when your radio runs this task.
Procedure:
1 The display shows Maintenance Mode Remote Device
promptly followed by other maintenance statuses.
2 The display shows Update done Please reset upon
completion.
OR
The display shows Update failed Please reset when it
fails to update.
3 Press the Power On/Off Button to reset. The radio runs the
usual power up operation if the software updates are
complete.
OR
The radio runs the Maintenance Mode if the updates are not
complete and repeat step 1.
Note:If SW incomplete appears, use Flashport Recovery
Tool to update the control heads before you power on
the radio again.
To increase the volume, rotate the Volume Knob clockwise.
To decrease the volume, rotate the Volume Knob
counterclockwise.
Volu me Knob
Preparing Your Radio for Use
English
5
Adjusting the Display Backlight
You can change the intensity of the radio’s display backlight as
needed to suite the environment conditions.
Note:The backlight setting also affects the Menu Select
buttons, the Menu Navigation buttons and the keypad
backlighting accordingly.
Procedure:
Press and hold
Release the button to stop.
OR
Press and hold the
Release the button to stop.
+ on the n button to increase brightness.
- on the n button to decrease brightness.
Identifying Radio Controls
Identifying Radio Controls
Take a moment to review the following:
Radio Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . page 7
Any reference in this manual to a control that is
“preprogrammed” means that the control must be programmed
by a dealer or qualified radio technician using the radio's
programming software, in order to assign a feature to that
control.
The programmable buttons can be programmed as shortcuts to
radio functions or preset channels/groups depending on the
duration of a button press:
• Press – Pressing and releasing rapidly.
• Long press – Pressing and holding for the preprogrammed
duration (between 0.25 seconds and 3.75 seconds).
• Hold down – Keeping the button pressed.
Assignable Radio Functions
Action Consolidation – Allows the radio to execute a specific
sequence of actions that combine audio, visual and location
data. E.g. Mode Change, Lightbar, Siren, Direct Status and
Location Data.
Call Alert – Allows the radio to function like a pager, or to verify
if a radio is active on the system.
Identifying Radio Controls
Call Response – Allows you to answer a private call.
Contacts – Selects the Contacts menu.
Dynamic Priority (Conventional Only) – Allows any channel
in a scan list (except for the Priority-One channel) to temporarily
replace the Priority-Two channel.
Emergency – Depending on the programming, initiates or
cancels an emergency alarm or call.
Gun Lock – Triggers the Gun Lock(s) to open.
Information – Displays the information of the radio.
Internet Protocol Address – Displays the Internet Protocol (IP)
address, device name and status of the radio.
Location – Determines the current location (latitude, longitude,
time and date), and also the distance and bearing to another
location. Or, turns the GPS functionality on or off for all location.
Message – Enters the current message list.
Monitor (Conventional Only) – Monitors a selected channel
for all radio traffic until function is disabled.
Multiple Private Line (Conventional Only) – Selects the
Multiple Private Line lists.
Nuisance Delete – Temporarily removes an unwanted channel,
except for priority channels or the designated transmit channel,
from the scan list.
Channel – Selects a channel.
8
English
One Touch 1 – 4 – Launches a specific feature with one single
button-press. You can setup as much as four separately
programmed buttons for four different features.
Phone – Allows you to make and receive calls similar to
standard phone calls.
Private Call (Trunking Only) – Allows a call from an individual
radio to another individual radio.
Radio Profiles – Allows for easy access to a set of
preprogrammed visual and audio settings of the radio.
Recent Calls – Allows for easy access to the list of calls
recently received or made.
Rekey Request – Notifies the dispatcher that you require a new
encryption key.
Relay Pattern – Activates different lightbar patterns for different
Allows to manually send a repeater access codeword.
Reprogram Request (T runking Only) – Notifies the dispatcher
that you want a new dynamic regrouping assignment.
Request-To-Talk (Conventional Only) – Notifies the
dispatcher that you want to send a voice call.
Selective Call (Conventional Only) – Calls an assigned radio.
Siren – Turns different Siren Tones on or off.
Site Display (Trunk ing Only) – Displays the current site ID and
RSSI value.
Site Lock/Unlock – Locks onto a specific site.
Site Search (Trunking Only) – Performs site search for AMSS
(Automatic Multiple Site Select) or SmartZone operation.
Status – Sends data calls to the dispatcher about a predefined
status.
Talkaround/Direct (Conventional Only) – Toggles between
using a repeater and communicating directly with another radio.
Talkgroup (Conventional Only) – Allows a call from an
individual radio to a group of radios.
Text Messaging Service (TMS) – Selects the text messaging
menu.
TMS Quick Text – Selects a predefined message.
User – Automatically registers with the server.
Zone Select – Allows selection from a list of zones.
Zone Bank – Allows selection from a larger list of zones.
Identifying Radio Controls
Scan – Toggles scan on or off.
Select – Selects the assigned list for editing.
9
English
Assignable Settings or Utility Functions
Accessing the Preprogrammed Functions
Horns/Lights – Toggles horns and lights feature on or off.
Keypad Lock – Toggles the keypad lock on or off.
Voice Announcement – Audibly indicates the current feature
mode, Zone or Channel the user has just assigned.
Voice Mute – Toggles voice mute on or off.
Volume Set Tone – Sets the volume set tone.
Identifying Radio Controls
You can access various radio functions through one of the
following ways:
• A short or long press of the relevant programmable buttons
such as Top Function Programmable Button or Bottom
Function Programmable Button.
OR
• Use the Menu Select Button ( - ).
Using the Menu Select Buttons
The Menu Select Buttons access the menu entries of features.
Note:Check with your dealer or system administrator for the
list of features activated in your radio.
Your radio may be preprogrammed differently from the following
example, but the steps for selecting a channel may appear as
shown below:
• Press the Menu Select Button ( - ) directly below
Channel.
10
English
Using the Navigation Buttons
Home Button
The H button returns you to the Home (default) screen. In most
cases, this is the current mode.
4-Way Navigation Button
Use this button to scroll up, down, left or right.
Press and release one of the button to scroll from one entry to
the next one. Press and hold one of the button to have the radio
toggles through the list automatically (release the button to
stop).
Identifying Radio Controls
For selected radio features, the H button is also used to save
user-edited radio settings or information before returning you to
the Home screen.
Note:Some features do not require you to press
the Home screen. Refer to the individual feature
sections in this manual for further details on saving
user-edited radio settings or information.
Data Feature Button
Use this button to access data-related features, such as the
Text Messaging Service (TMS) feature screen.
H to go to
Mode Knob
Use this Mode Knob to scroll through the channels by turning it
clockwise or counterclockwise.
Using the Top Programmable Buttons
Each Top Programmable Button has its feature name or
acronym displayed on the softkey below them. The softkey
indicates different status when the corresponding Top
Programmable Button is pressed or activated.
Solid green – Indicates the feature is on.
Blinking green – Indicates the feature is currently busy.
English
11
Using the Keypad
You can use the 3 x 4 alphanumeric keypad to access your radio’s features. The keypad functions in a manner similar to a standard
telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of
the alphabet. The tables below show the number of times a key needs to be pressed to generate the required character.
Keypad Characters – Uppercase Mo de
Key123456789101112131415161718 1920
1. ,?! ;@_- *#&$/+=\“ ‘()
A
ABC
B
DEF
C
GH I
D
JKL
E
MNO
F
PQRS
G
TUV
H
WX Y Z
I
Toggle between mixed case mode, uppercase mode, and lowercase mode.
K
Identifying Radio Controls
Space
J
Toggle between numeric and letter mode.
12
L
Number of Times Key is Pressed
English
Keypad Characters – Lowercase Mode
Number of Times Key is Pressed
Key123456789101112131415161718192021
1. ,?! ;@_- *#&$/+=\“ ‘()
A
abc
B
de f
C
gh i
D
jkl
E
mn o
F
pqr s
G
tuv
H
wxyz
I
Toggle between mixed case mode, uppercase mode, and lowercase mode.
K
Space
J
Toggle between numeric and letter mode.
L
Identifying Radio Controls
English
13
Keypad Characters – Numeric Mode
Number of Times Key is Pressed
Key123456789101112131415161718 1920
1. ,?! ;@_- *#&$/+=\“ ‘()
A
2
B
3
C
4
D
5
E
6
F
7
G
8
H
9
I
0
K
Space
J
Toggle between numeric and letter mode.
L
Identifying Radio Controls
14
English
Keypad Characters – Hexadecimal Mode
Number of Times Key is Pressed
Key123456789101112131415161718192021
1
A
2ABC
B
3DEF
C
4
D
5
E
6
F
7
G
8
H
9
I
0
K
Not applicable
J
Not applicable
L
Identifying Radio Controls
English
15
Push-To-Talk (PTT) Button
The PTT button on the side
of the microphone serves
two basic purposes:
• While a call is in progress,
the PTT button allows the
radio to transmit to other
radios in the call.
Press and hold down PTT
button to talk. Release the
PTT button to listen.
The microphone is
activated when the PTT
button is pressed.
• While a call is not in
progress, the PTT button
is used to make a new
call. See Making a Radio Call on page 33 for more
information.
Identifying Status Indicators
PTT
Button
Identifying Status Indicators
Your radio indicates its operational status through the following: