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programs. Laws in the United States and other countries preserve for Motorola certain exclusive rights
for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs
contained in the Motorola products described in this document may not be copied or reproduced in any
manner without the express written permission of Motorola.
2015 Motorola Solutions, Inc. All Rights Reserved.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, without the prior written
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Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of
Motorola, except for the normal nonexclusive, royalty-free license to use that arises by operation of law
in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be
applicable to or licensed for use on a particular system, or may be dependent upon the characteristics
of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your
Motorola contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
trademarks are the property of their respective owners.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)
directive
The European Union's WEEE directive requires that products sold into EU countries must have the
crossed out trashbin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trashbin label means that customers and end-users in
EU countries should not dispose of electronic and electrical equipment or accessories in household
waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or
service centre for information about the waste collection system in their country.
Open Source Software (OSS) Legal Notices
For details on OSS Legal Notices visit Motorola Online (emeaonline.motorolasolutions.com) or browse
the CPS Plus disc.
Send Feedback 17
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General Information
Chapter 1
General Information
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons
are used throughout the documentation set. These icons and their associated meanings are described
below.
DANGER: The signal word DANGER with the associated safety icon implies information that, if
disregarded, will result in death or serious injury.
WARNING: The signal word WARNING with the associated safety icon implies information that,
if disregarded, could result in death or serious injury, or serious product damage.
CAUTION: The signal word CAUTION with the associated safety icon implies information that,
if disregarded, may result in minor or moderate injury, or serious product damage.
CAUTION: The signal word CAUTION may be used without the safety icon to state potential
damage or injury that is not related to the product.
IMPORTANT: IMPORTANT statements contain information that is crucial to the discussion at
hand, but is not CAUTION or WARNING. There is no warning level associated with the
IMPORTANT statement.
NOTICE: NOTICE contains information more important than the surrounding text, such as
exceptions or preconditions. They also refer the reader elsewhere for additional information,
remind the reader how to complete an action (when it is not part of the current procedure, for
instance), or tell the reader where something is located on the screen. There is no warning level
associated with a notice.
Declaration of Conformity
NOTICE: Typical use case for MTM5x00 series radio is installation in a vehicle.
Declaration of Conformity is applicable to your radio only if your radio is labeled with the FCC logo
shown below.
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may cause undesired
operation.
NOTICE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
While the device is communicating with the laptop, the laptop charger must be disconnected.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
Important Safety Information
RF Energy Exposure and Product Safety Guide For Two-Way Radios
CAUTION: Before using this product, read the RF Energy Exposure and Safety Guide For Two-
Way Radios that ships with the radio. The Guide contains operating instructions for safe usage,
important RF energy awareness and control information as well as regulatory information, to
help ensure compliance with applicable standards and regulations. This radio is restricted to
occupational use only. Any modification to this device, not expressly authorized by Motorola,
may void the user’s authority to operate this device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter has been approved by Industry Canada to operate with the Motorola-approved
antenna types with the maximum permissible gain and required antenna impedance for each antenna
type indicated. Antenna types not included, having a gain greater than the maximum gain indicated for
that type, are strictly prohibited for use with this device.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules and RSS 210 of the Industry Canada rules per the
conditions listed below:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired
operation.
20 Send Feedback
Chapter 1: General Information
3 Changes or modifications made to this device, not expressly approved by Motorola, could void the
user's authority to operate this equipment.
Informations importantes sur la sécurité
Exposition aux radiofréquences et sécurité du produit pour radios
bidirectionnelles portatives
CAUTION: Cette radio ne doit être utilisée qu'à des fins professionnelles. Avant d'utiliser la
radio, lisez le guide Exposition aux radiofréquences et sécurité du produit pour radios
bidirectionnelles portatives, qui contient d'importantes instructions de fonctionnement pour une
utilisation sécuritaire et des informations sur l'exposition aux fréquences radioélectriques afin
d'assurer la conformité aux normes et règlements applicables.
Selon la règlementation d'Industrie Canada, cet émetteur radio ne peut être utilisé qu'avec une
antenne dont le type et le gain maximal (ou minimal) sont approuvés par Industrie Canada pour cet
émetteur. Afin de limiter les interférences radio pour les autres utilisateurs, le type et le gain de
l'antenne doivent être choisis de façon à ce que la puissance isotrope rayonnée équivalente (P.I.R.E.)
ne soit pas plus forte qu'il ne le faut pour établir la communication.
Le présent émetteur a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne
agréés par Motorola et ayant un gain admissible maximal ainsi que l'impédance requise pour chaque
type d'antenne indiqué. Les types d'antenne non inclus, dont le gain est supérieur au gain maximal
indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
Avis aux utilisateurs (FCC et Industrie Canada)
Cet appareil est conforme à la Partie 15 des règlements de la FCC et RSS 210 du règlement
d'Industrie Canada selon les conditions énumérées ci-dessous:
1 Ce dispositif ne doit pas causer d'interférences nuisibles.
2 Cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent
perturber le fonctionnement.
3 Les changements ou les modifications apportées à ce dispositif, non expressément approuvées par
Motorola, peuvent annuler le droit de l'utilisateur à utiliser cet équipement.
Using this Guide
The following special notations are used throughout the text to highlight certain information or items:
Table 1: Special Notations
ExampleDescription
MENU key or EMERGENCY buttonCapital letters indicate a name of a key or button.
Entering TMO tone
Powering OffBold words indicate the soft menu items, MMI
Setup → Tones → All TonesBold words with the arrow between indicate naviga-
Italic words indicate a name of the tone.
strings, or messages displayed on the radio.
tion structure in the menu items.
Feature and Service Availability
This guide describes all available radio features and services. Your service provider may have
customized your radio to optimize its use for your individual needs. Check with you service provider to
find out the differences from this guide.
Send Feedback 21
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Chapter 2
Getting Started
This chapter contains basic information on how to use the radio.
Product Technical Information
Table 2: Product Technical Information
DescriptionValue
Rated RF Power10 W
Maximum Speaker Load10 W at 4 Ω
Antenna Impedance50 Ω
Ambient Temperature Range-30 °C to +60 °C
NOTICE: If the radio is in service, the surface temperature can rise up to 70 °C. Do not touch the hot surface.
Getting Started
Operating TimeContinuous/Intermittent
Enhanced Data TransferSupport of TETRA Enhanced Data Service (TEDS).
NOTICE: The communication system determines the radio transmit and receive time (operating
cycle time). During overload, or beyond the systems specifications at high ambient
temperatures, the thermal control cuts down the RF power output, which reduces the radio
coverage range.
You can attach a colorful o-ring to a radio antenna to distinguish radios from one another.
An RFID knob is available as an optional accessory which allows tracking radios easily. The
knob contains an RFID tag which can be read by handheld scanners greatly enhancing the
speed of radio identification. The knob is a retrofit option and can replace an existing volume
knob.
Send Feedback 23
76543
15
16
218
131412114109
Chapter 2: Getting Started
Controls and Indicators
New Generation Control Head (NGCH) / Remote Ethernet Control Head (RECH)
24 Send Feedback
Chapter 2: Getting Started
Table 3: Controls and Indicators — New Generation Control Head (NGCH) / Remote Ethernet Control
Head (RECH)
AnnotationDescription
1EMERGENCY button
Press and hold EMERGENCY button to enter Emergency operation. By default, when
your radio is off, press and hold to power on in Emergency Mode.
2ROTARY KNOB
•Press and hold to turn your radio on.
•Rotate to set the volume.
•Press and rotate to select a different talkgroup.
•Press and hold the ROTARY KNOB to lock/unlock it. Powering off also unlocks a
locked ROTARY KNOB.
3DISPLAY
Provides alphanumeric text and images within 65,536 colors and 640 x 480 pixels
with backlighting and scalable fonts.
NOTICE: Before using your radio for the first time, remove the plastic lens
protector from the display.
4SOFT key
Press upper or lower SOFT key, to select the option that appears on the screen next
to it.
5ON/OFF/END/HOME key
•Press and hold to turn on/off your radio.
•Press to end calls.
•Press to return to the home screen.
6NAVIGATION key
Press up, down, left or right NAVIGATION key for list scrolling, while moving around the
menu hierarchy, or for alphanumeric text editing.
From the home screen, press to activate one of the following:
•Down NAVIGATION key — enters Recent Calls menu item.
•Up NAVIGATION key — changes My Groups talkgroup folder.
•Left and right NAVIGATION key — toggles through the talkgroups.
7Alphanumeric KEYPAD
Use the keypad to enter alphanumeric characters for dialing, contact entries, and
text messages.
8LED Status Indicator
9MOBILE MICROPHONE PORT
Provides connection for accessories such as fist microphone with PTT.
10MENU key
Press to enter the main menu and the context-sensitive menu.
11SEND key
Press to initiate or answer duplex calls, or send messages.
Table continued…
Send Feedback 25
Chapter 2: Getting Started
AnnotationDescription
Press in home screen to enter Recent Dialed Calls.
12FUNCTION key 1
By default:
•Short press — activates/deactivates the horn and lights feature.
•Long press — adjusts backlight.
13FUNCTION key 2
By default:
•Short press — turns the speaker on/off.
•Long press — activates/deactivates screen saver.
14FUNCTION key 3
By default:
•Short press — adjusts backlight.
•Long press — unassigned.
15PTT (Push-To-Talk) button
•Press and hold to talk in simplex calls or to initiate a group call, release it to listen.
16MICROPHONE
NOTICE: While pressing the expansion PTT (on the expansion head), other PTT press on an
accessory connected to the control head is ignored. This only applies to MTM5200, MTM5400,
and MTM800 FuG.
26 Send Feedback
Telephone Style Control Head (TSCH)
12
13
14
15
1
2
33
8
9
4
5
11
7
6
10
Chapter 2: Getting Started
Table 4: Controls and Indicators — Telephone Style Control Head (TSCH)
AnnotationDescription
1DISPLAY
Provides alphanumeric text and images within 65,536 colors and 240 x 320 pixels
with backlighting and scalable fonts.
Send Feedback 27
Table continued…
Chapter 2: Getting Started
AnnotationDescription
NOTICE: Before using your radio for the first time, remove the plastic lens
protector from the display.
2MENU key
Press to enter the main menu and the context-sensitive menu.
3SOFT keys
Press left or right SOFT key, to select the option that appears on the screen above it.
4SEND key
Press to initiate or answer duplex calls, or send messages.
Press in home screen to enter Recent Dialed Calls.
5Alphanumeric KEYPAD
Use the keypad to enter alphanumeric characters for dialing, contact entries, and
text messages.
6FUNCTION key 1
By default:
•Short press — activates/deactivates the horn and lights feature.
•Long press — adjusts backlight.
7FUNCTION key 2
By default:
•Short press — turns the speaker on/off.
•Long press — activates/deactivates screen saver.
8ON/OFF/END/HOME key
•Press and hold to turn on/off your radio.
•Press to end calls.
•Press to return to the home screen.
9NAVIGATION key
Press up, down, left or right NAVIGATION key for list scrolling, while moving around the
menu hierarchy, or for alphanumeric text editing.
From the home screen, press to activate one of the following:
•Down NAVIGATION key — enters Recent Calls menu item.
•Up NAVIGATION key — changes My Groups talkgroup folder.
•Left and right NAVIGATION key — toggles through the talkgroups.
10MICRO USB PORT
Provides connection between the radio and a computer.
11FUNCTION key 3
By default:
•Short press — adjusts backlight.
•Long press — unassigned.
12EARPIECE
Table continued…
28 Send Feedback
AnnotationDescription
16
17
18
19
13Upper PTT (Push-To-Talk) button
By default, this PTT button is disabled. However, your service provider can assign
one of the following functions to it:
•Upper PTT button works in the same way as the lower PTT button (you can use
both interchangeably).
•Upper PTT supports a roof speaker. Roof speaker allows sound to be transferred
through an external speaker connected to the transceiver.
14Lower PTT (Push-To-Talk) button
•Press and hold to talk in simplex calls or to initiate a group call, release it to listen.
15MICROPHONE
Cradle
Chapter 2: Getting Started
Table 5: Controls and Indicators — Cradle
AnnotationDescription
16ROTARY KNOB
Table continued…
Send Feedback 29
Chapter 2: Getting Started
AnnotationDescription
•Press and hold to turn your radio on.
•Rotate to set the volume.
•Press and rotate to select a different talkgroup.
•Press and hold the ROTARY KNOB to lock/unlock it. Powering off also unlocks a
locked ROTARY KNOB.
•Press to make the ROTARY KNOB operate like left/right navigation keys.
17HOOK
18EMERGENCY button
Press and hold EMERGENCY button to enter Emergency operation. By default, when
your radio is off, press and hold to power on in Emergency Mode.
19LED Status Indicator
NOTICE:
•It is recommended to turn off the terminal before connecting any of the accessories.
•A detailed list of compatible accessories is included in Accessory Leaflet, part number:
68015000182. To obtain the document, contact your service provider.
Related Links
Interactions between Control Heads on page 117
Dual Control Head on page 116
Display
This section presents the radio's default home screen elements.
Table 6: Display
AnnotationDescription
1Status icon area
2Text display area
3SOFT key area
4MENU/Context sensitive icon
The color of the SOFT key area changes according to the mode the radio is in.
30 Send Feedback
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