EXCEPT AS INDICATED IN THE APPLICABLE SYSTEM PURCHASE AGREEMENT, THE SYSTEM, DOCUMENTATION AND SERVICES ARE PROVIDED “AS IS”, AS AVAILABLE, WITHOUT WARRANTY OF ANY
KIND. MOTOROLA MOBILITY LLC DOES NOT WARRANT THAT THE SYSTEM WILL MEET CUSTOMER'S REQUIREMENTS, OR THAT THEIR OPERATION WILL BE UNINTERRUPTED OR ERRORFREE, OR THAT ANY ERRORS CAN OR WILL BE FIXED. MOTOROLA MOBILITY LLC HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO
THE SYSTEM AND SERVICES INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF
TITLE, NON-INFRINGEMENT, INTEGRATION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE AND ALL WARRANTIES ARISING FROM ANY COURSE OF DEALING OR PERFORMANCE OR
USAGE OF TRADE.
EXCEPT AS INDICATED IN THE APPLICABLE SYSTEM PURCHASE AGREEMENT, MOTOROLA MOBILITY LLC SHALL NOT BE LIABLE CONCERNING THE SYSTEM OR SUBJECT MATTER OF THIS DOCUMENTATION, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT,
NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY (A) MATTER BEYOND ITS REASONABLE
CONTROL, (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES, (C) INDIRECT, PUNITIVE, INCIDENTAL,
RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED
TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL, OR (D) DIRECT DAMAGES, IN THE
AGGREGATE, IN EXCESS OF THE FEES PAID TO IT HEREUNDER FOR THE SYSTEM OR SERVICE GIVING RISE TO SUCH DAMAGES DURING THE 12-MONTH PERIOD PRIOR TO THE DATE THE CAUSE OF
ACTION AROSE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND
SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.
Safety Information
CAUTION: Depending on the power supply provided with this product,
one of the following serves as the mains power disconnect: power supply
cord plug, or appliance coupler. It is important that the direct plug-in
power supply, the power socket-outlet, or the appliance coupler be
readily accessible.
TELECOMMUNICATION Safety: When using your telephone equip-
ment, follow these basic safety precautions to reduce the risk of fire,
electric shock, and injury:
Do not use this product near water, for example, near a bath-
tub, or sink, in a wet basement, or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electrical shock
from lightning.
Do not use the telephone to report a gas leak in the vicinity of
the leak.
PRODUCT VENTILATION: The Motorola 2247-N8 DSL Wi-Fi Gateway is
intended for use in a consumer's home.
Ambient temperatures should not exceed 104°F (40°C).
Do not use in locations exposed to outside heat radiation or
trapping of its own heat.
At least one inch of clearance should be maintained on all sides
except the bottom when properly installed. The 2247-N8 Gateway should not be placed inside tightly enclosed spaces unless
proper ventilation is provided.
All Motorola Mobility LLC products are furnished under a license agreement included with the
product. If you are unable to locate a copy of the license agreement, please contact Motorola
Mobility LLC.
Motorola Mobility Part Number: 579442-002-00
Please visit www.motorola.com/us/support for FAQs and additional product documentation.3
Setup and Installation
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Thank you for selecting the Motorola 2247-N8 DSL Wi-Fi Gateway. This
guide will help you install the 2247-N8, connect computers and other
devices to it using the 2247-N8’s wired (Ethernet) or wireless networking
capabilities, and connect to your existing DSL provider for Internet
access.
TIP: For rapid installation, configuration, and set up of wireless network-
ing, use the instructions on the included Quick Start Guide.
Advanced configuration instructions and basic troubleshooting are also
provided in this User Guide. If you need additional information about the
2247-N8, or have configuration and use questions, go to
www.motorola.com/us/support.
Before you Begin
IMPORTANT: You must have an existing DSL connection installed before
starting installation of the 2247-N8! You will also need the information
below from your DSL service provider:
Quick Start Guide
Package Contents
PPP or PPPoE user name and password - This may be the e-mail
user name and password from your DSL provider’s service, or it
may be a customer identification name and password. If you are
unsure, contact your DSL provider.
VPI/VCI numbers used with your DSL service - In most cases the
2247-N8 will automatically detect this information. If you need
to enter it, refer to “Advanced Configurations” on page 15 of
this User Guide.
Note: Check the contents of the box to make sure you have all the items
shown to the right:
BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, call
Motorola Broadband Technical Support at 1-877-466-8646.
Please visit www.motorola.com/us/support for FAQs and additional product documentation.4
Connecting the Gateway
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Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
1. Decide on a location for the 2247-N8.
Put the 2247-N8 near an AC wall outlet (the power source) and a
phone jack activated for DSL, in a cool location where none of the
2247-N8’s vents will be blocked.
Caution: If the location is too hot or the vents are blocked, the high
temperature could cause the 2247-N8 to malfunction.
2. Connect the 2247-N8 to the DSL service:
Plug the telephone cable (included gray cord) into the gray DSL
port on the back of the 2247-N8.
Plug the other end of the telephone cable into a phone jack acti-
vated for DSL.
Note: If your DSL service uses line filters, do not plug the telephone
cable from the 2247-N8 into a line filter.
Location Guidelines
Connecting to DSL Service
Please visit www.motorola.com/us/support for FAQs and additional product documentation.5
Connecting the Gateway (Continued)
0OWERJACK
!#POWERCORD
0OWERSWITCH
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
3. Power the 2247-N8.
Connect the power supply to the power jack on the back panel
of the 2247-N8.
Plug the power supply into an electrical outlet.
Turn on the Power switch.
The Power light (on the front of the 2247-N8) should light solid
green.
4. Wait for the DSL light on the front of the 2247-N8 to turn solid green
(steady and not blinking). This may take up to five minutes.
To connect a wireless device, continue with “Wireless (Wi-Fi) Network
Setup” on page 8. To connect a wired device, continue with “Wired
(Ethernet) Network Setup” on page 13.
Connecting Power
Please visit www.motorola.com/us/support for FAQs and additional product documentation.6
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Please visit www.motorola.com/us/support for FAQs and additional product documentation.7
Wireless (Wi-Fi) Network Setup
Windows 7/XP/VistaWindows 8Mac OS X
The 2247-N8 Wi-Fi Gateway has a default network "name," or SSID (service set identifier) that uses a unique 8-digit number in the format “xxxx
xxxx”. The 2247-N8 broadcasts this unique network name so that wireless computers and other devices can detect it.
With the 2247-N8 installed and on, use the following steps to add
devices to the wireless network.
TIP: Because your computer detects the strongest wireless networks
first, position it close (within 10 feet) to the 2247-N8, if you can, to ensure
that you are connecting to your 2247-N8.
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
1. Connect your primary computer to the 2247-N8 wireless network.
Click the wireless tray icon, open the wireless settings panel, or click
the AirPort menu (depending on your operating system).
2. Find the network ID for your 2247-N8 in the wireless networks list
and connect your computer to the network. If you have difficulty
connecting to the network, refer to the detailed instructions in “Add-
ing Devices to the Wireless Network” on page 49.
2247-N8 Wireless Installation
Please visit www.motorola.com/us/support for FAQs and additional product documentation.8
Wireless (Wi-Fi) Network Setup (Continued)
Connecting to the Web Management Interface
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
3. Once you are connected to the 2247-N8, open a Web browser and
type http://192.168.1.254 into the address bar. Press ENTER.
A Welcome to your Motorola Router window appears.
4. At the Welcome to your Motorola Router screen follow the on-
screen instructions to decide if you want unrestricted LAN access or
password-protected access.
Note: if you use password protection, your user name is “admin”.
After you log in to the 2247-N8, the Quickstart page will appear.
5. Enter your PPP user name and password, provided to you by your
DSL service provider. Remember, you may need to call your DSL provider for this information.
2247-N8 Web Management Interface Address
Selecting Access Restriction
QuickStart Page
6. Enter your password a second time (in the Confirm Password field)
and click the Connect button.
You will see the Connection Information screen when the connection to your service provider is successful.
7. Proceed to “Secure Your Wireless Network” on page 10.
Please visit www.motorola.com/us/support for FAQs and additional product documentation.9
TIP: If you are having trouble connecting, enter your information again
and make sure the Caps Lock key on your computer is not on. If you are
still having trouble go to the “Frequently Asked Questions - and Answers
(FAQs)” section of this guide or to the “Basic Troubleshooting” section.
Secure Your Wireless Network
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Once you are connected to the Internet you will want to secure your
wireless network to keep it private. Follow these steps to add security to
your wireless network and enable the fastest wireless speeds on your
2247-N8.
1. Log in to the management interface. Click the Configure link located
on the left side of the screen.
2. Click Wireless to view the Wireless Base Settings page.
A number of wireless networking categories are displayed below the
Wireless link in the side menu bar. You will use these links later in the
procedure.
3. Change the Standard setting to B/G/N and click Apply Changes.
Home (Start) Page
Wireless Base Settings Page
Please visit www.motorola.com/us/support for FAQs and additional product documentation.10
Secure Your Wireless Network (Continued)
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
4. Click the Security link located below Wireless on the left side of the
screen.
5. Choose the security method to use for your network:
To use WEP-Manual, follow the left arrow to step 10 on page 12.
To use WPA-PSK continue with step 6 (below).
Note: WPA-PSK is the preferred privacy method. Only use WEP – Man-
ual if your computer or device does not support WPA-PSK.
Configuring WPA-PSK Security:
6. Click the Privacy pull-down menu and select WPA-PSK. The screen
will update and you will see two new options displayed.
7. Delete the default Passphrase and change it to a password that is
easy for you to remember but difficult for someone else to guess.
This password will be needed each time you add a new device to your
wireless network. The WPA-PSK passphrase can be between 8 and 63
characters. For best security it should be at least 20 characters.
Wireless Security Settings Page
WPA-PSK Security Settings
8. Click the WPA Version pull-down menu and select WPA-2. Click
Apply Changes. Security is now activated, and you will be tempo-
rarily disconnected from the 2247-N8.
9. Use the wireless tray or wireless settings (Windows) or the wireless
menu option (Mac OS) to find and connect to the 2247-N8 one more
time. This time you will need to enter your wireless network password to complete your connection.
Open a Web browser and enjoy your Internet access through the
Motorola 2247-N8 DSL Wi-Fi Gateway!
Please visit www.motorola.com/us/support for FAQs and additional product documentation.11
Secure Your Wireless Network (Continued)
Configuring WEP-Manual Security:
10. Click the Privacy pull-down menu and select WEP-Manual. The screen
will update and you will see two new options displayed.
11. Change the Key Length value to 26 characters (128 bits), or to 10 char-acters (40/64 bits) if your device does not support 128 bit WEP.
12. Enter a WEP key that matches the character length you chose using a
combination of numbers from 0-9 and letters from a-f. For example,
“c8335fde7742a467bc85df2fc8” is a valid 26 character key.
Tip: Write down the key you will use before proceeding to the next step! This
key will be needed each time you add a new device to your wireless network.
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
WEP-Manual Security Settings
13. Click Apply Changes. Security is now activated, and you will be temporarily disconnected from the 2247-N8.
14. Use the wireless tray or wireless settings (Windows) or the wireless menu
option (Mac OS) to find and connect to the 2247-N8 one more time. This
time you will need to enter your wireless network key to complete your
connection.
15. Open a Web browser and enjoy your Internet access through the Motorola 2247-N8 DSL Wi-Fi Gateway!
TIP: If you forget your wireless password or key you can connect to the 2247-N8 using a wired (Ethernet) connection to retrieve the information. Use
the included Ethernet cable and follow steps 1 and 2 of “Wired (Ethernet) Network Setup” on page 13. Log in to the Web interface, click Configure
and then Wireless in the Links bar.
To reset the 2247-N8 to factory defaults and start over, see “Frequently Asked Questions - and Answers (FAQs)” on page 44.
Please visit www.motorola.com/us/support for FAQs and additional product documentation.12
Wired (Ethernet) Network Setup
With the 2247-N8 powered on, use the following steps to make a wired
connection from a computer to the Ethernet ports on the 2247-N8:
1. Locate the yellow Ethernet cable included in the package. Insert the
plug on one end of the cable into any of the four yellow ports on the
back of the 2247-N8. The connector will only fit into the port one
way. Insert the connector until the locking tab clicks into place.
2. Insert the other end of the Ethernet cable into an Ethernet networking port on your computer. Press the connector into the port until the
tab clicks into place.
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Once the Ethernet devices are connected to the 2247-N8, your network may resemble the figure shown to the right.
Note: Almost every device is configured to get its network information
automatically using “DHCP,” and you should not need to configure your
computer. If you have trouble getting to the 2247-N8 Web page in the
next step, you can check your computer’s network settings in “Basic Trou-
bleshooting” on page 46.
Connecting to the Web Management Interface
3. Once you are connected to the 2247-N8, open a Web browser and
type http://192.168.1.254 into the address bar. Press Enter.
A Welcome to your Motorola Router window appears.
2247-N8 Ethernet Installation
2247-N8 Web Management Interface Address
Please visit www.motorola.com/us/support for FAQs and additional product documentation.13
Wired (Ethernet) Network Setup (Continued)
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
4. At the Welcome to your Motorola Router screen, follow the on-
screen instructions to decide if you want unrestricted LAN access or
password-protected access.
TIP: if you use password protection, your user name is “admin”.
After you log in to the 2247-N8, the Quickstart page will appear.
5. Enter the PPP user name and password provided to you by your DSL
service provider. Remember, you may need to call your DSL provider
for this information.
6. Enter your password a second time (in the Confirm Password field)
and click the Connect button.
You will see the Connection Information screen when the connection to your service provider is successful.
Selecting Access Restriction
QuickStart Page
TIP: If you are having trouble connecting, enter your information again
and make sure the Caps Lock key on your computer is not on. If you are
still having trouble, go to “Frequently Asked Questions - and Answers
(FAQs)” on page 44 or “Basic Troubleshooting” on page 46.
7. Open a Web browser and enjoy your Internet access through the
Motorola 2247-N8 DSL Wi-Fi Gateway!
Please visit www.motorola.com/us/support for FAQs and additional product documentation.14
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Advanced Configurations
Most of the time, the basic setup is all you will need to be able to enjoy your Internet connection using the 2247-N8. Use this section if you need to
configure advanced options.
If you need help logging in to the 2247-N8, refer to “Wireless (Wi-Fi) Network Setup” on page 8 or “Wired (Ethernet) Network Setup” on page 13.
Links Bar
The links located on the left side of the Web user interface allow you to monitor, diagnose, and update your 2247-N8. Clicking an option will expand or
collapse the pages available to you.
Links Bar Default Content
The following sections and subsections describe the contents of the pages available from the links bar:
“Home” on page 16.
“Configure” on page 16.
“Status” on page 29.
“Utilities” on page 39.
“Help” on page 43.
Please visit www.motorola.com/us/support for FAQs and additional product documentation.15
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Home
You may click the Home menu item to return to the 2247-N8 home screen. This page provides information and statistics about the DSL connection,
the configuration and identification of the 2247-N8, and the local address configuration.
Gateway Home Screen
Configure
Use the Configure menu options to change and update the settings on your 2247-N8 Gateway. The Configure category contains the following pages
(which will show under the Configure selection in the links bar);
“Connection” on page 17
“DHCP Server” on page 19
“More IP Subnets” on page 20
“Wireless” on page 33
“NAT” on page 27
“Router Password” on page 28
“Time Zone” on page 29
Please visit www.motorola.com/us/support for FAQs and additional product documentation.16
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Connection
Use the Connection page to change the way you connect to your Internet Service Provider (ISP). You should only change these settings when your ISP
requires it.
Important: always remember to click Apply Changes to make sure your updates are saved.
Configure Connection Page
DSL Auto Modulation
: If this check box is selected (default setting), your 2247-N8 will use automatic rate adaptation, which tries to sync at
the fastest possible modulation.
Auto Detection VPI/VCI: If this check box is selected (default setting), your 2247-N8 will attempt to detect the virtual circuit pairs in use by
trying the most common settings until one is found. Thereafter, the 2247-N8 will always attempt to use that pair. If the 2247-N8 cannot
detect the VPI/VCI set in use, you can clear the check box, and enter the values manually. VPI 0 and VPI 35 and VPI 8 and VCI 35 are the most
common virtual circuit pairs used. Always try auto-detection first and then contact your service provider if another value is required.
Encapsulation: ether-llc (this is the only option)
PPPoE: Point to Point Protocol over Ethernet (PPPoE) is the most commonly used configuration by DSL service providers. To use PPPoE,
select the check box, enter the information below, and click Apply Changes.
PPP Username
PPP Password
Confirm Password
Connection Type - Select always-on (default) to make sure your 2247-N8 is always connected to the Internet. If you choose on-demand,
your 2247-N8 will establish a connection to the Internet only when a request is made from your home network. You can use the User
Please visit www.motorola.com/us/support for FAQs and additional product documentation.17
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Inactivity Timeout setting to specify how long the Internet connection will remain active after it becomes idle. Enter a time in seconds. If
you choose manual, you will need to manually connect and disconnect to your service provider from the Home page of the 2247-N8.
MRU - Leave this setting at the default of 1492 unless your ISP instructs you to change the setting.
Bridging - Use this setting if you require a device on the local area network (LAN) side of the 2247-N8 to establish a connection to your ser-
vice provider. In this mode, all traffic is passed through the 2247-N8, and it does not provide routing or security features.
Use Static IP Addressing - use this option if your service provider has hard-coded your network information and provided you with the val-
ues needed below. Please note that using DHCP to obtain a WAN IP address is not currently supported in the Web user interface. Remember
to click Apply Changes when you have finished entering the information.
Static IP Address
Netmask
IP Gateway
Primary DNS Server
Secondary DNS Server
UPnP - Universal Plug-n-Play is used by applications (typically games) that require a two-way path to be set up while the application is in use.
The default setting is enabled.
Please visit www.motorola.com/us/support for FAQs and additional product documentation.18
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
DHCP Server
Use the DHCP Server Configuration page to change the Dynamic Host Configuration Protocol (DHCP) settings on your 2247-N8. The 2247-N8 will
serve DHCP addresses starting with the primary subnet and then serve addresses from additional subnets in the order they were added. Remember
to click Apply Changes to make sure your updates are saved.
Important: The DHCP server for the primary subnet must be enabled and serving at least one IP address in order for the DHCP server feature to
serve addresses for additional subnets.
DHCP Server Configuration Page
Router IP Address
Subnet Mask - The 2247-N8 LAN subnet mask. The default setting is 255.255.255.0
DHCP Server Enable - Enables or disables the 2247-N8 DHCP server. Clear the check box if you have another DHCP server that provides
- The 2247-N8 LAN IP address. The default setting is 192.168.1.254
addresses to your network. The default setting is enabled (box selected).
DHCP Start Address - This address must be in the same subnet as the Router IP Address you entered above. For example, with the Router
IP Address listed above, you could use a DHCP start address of 192.168.1.64.
DHCP End Address - This address must be in the same subnet as the Router IP Address you entered above. For example, with the Router IP
Address listed above, you could use a DHCP end address of 192.168.1.253.
DHCP Lease - Enter a lease time in dd:hh:mm:ss (days/hours/minutes/seconds) format. The default setting is one day.
Please visit www.motorola.com/us/support for FAQs and additional product documentation.19
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
More IP Subnets
You can enable and configure up to seven secondary LAN IP subnets on your 2247-N8. Each subnet requires an IP address/subnet mask pair. If the
DHCP Server is enabled, you can enable DHCP service on each subnet by entering DHCP start and end addresses.
The 2247-N8 will serve DHCP addresses starting with the primary subnet and then serve addresses from additional subnets in the order they were
added.
Important: the DHCP server for the primary subnet must be enabled and serving at least one IP address in order for the DHCP server feature to
serve addresses for additional subnets
More IP Subnets Page
Use the options below to configure additional subnets.
IP Address - Enter the IP address for the 2247-N8 Gateway.
Netmask - Enter the subnet mask.
Enable DHCP Server - Use this option to enable or disable a DHCP server for the subnet
DHCP Start Address - This address must be in the same subnet as the IP Address you entered above.
DHCP End - This address must be in the same subnet as the IP Address you entered above.
Add this IP Subnet - Click this button to add each additional subnet to the 2247-N8. Follow the instructions on the web page to edit or
remove a subnet.
Please visit www.motorola.com/us/support for FAQs and additional product documentation.20
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