Motorola 500 User Manual

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Quick Access Menu

Options Menu

#

3 English

English

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Special Keys

S

O

C Press to reject call, reject setting,

[] Press to move through the menu and feature

\ Press to adjust the speaker or

Press and hold to turn the phone
on; press to turn the phone off.

Press to accept call, accept setting,
accept option.

clear digits, reject option.

choices, or to edit an SMS message.

ringer volume.

Making a Call

Enter the number using the digit keys and press O.

Receiving a Call

To receive a phone call, press O or any other key
except

S or C.

Ending a Call

To end a phone call, press O.

4

GSM Emergency Calls

To dial the GSM emergency number, press

112O

central emergency operator.

. The call will be directed to a

Redialling the Last Number Called

When in standby mode, press OO.

Dialling Phone Book Numbers

To dial a specific Phone Book Number, dial

Location

#O

One-Touch Dialling

Press and hold the appropriate digit key 1 to 9.

Locking the Keypad

Press * and # simultaneously.

Quick Access Features

Press E followed by the appropriate key (1-9) or
press

E, scroll to the feature and press O to

select.

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Congratulations on your purchase of a cellular telephone from Motorola, the world leader in cellular
technology.

All Motorola cellular telephones are manufactured to exacting specifications and world-class quality
standards, and are designed to withstand the harshest environmental conditions. Our commitment to
Total Customer Satisfaction and over sixty five years of experience in personal communications mean
you can depend upon the quality of this Motorola product.

This cellular telephone has been designed for use with networks conforming to the GSM900 standard
(Global System for Mobile communications). By using digital communications methods, your phone
provides a number of advantages over traditional cellular systems:

• Superior speech quality is attained without the usual background noises and interference.

• Your conversation may be encrypted for security. Conversations cannot be eavesdropped using
scanning equipment when the signal is encrypted.

• You are not restricted to using your phone within one country.

Your subscriber number is not contained within the phone as with other systems. Instead, a 'Smart
Card' known as a SIM (Subscriber Identity Module) is supplied by your Cellular Service Provider. All call
billing is made to the subscriber number on the card whether it is used in this or any other GSM 900
unit.

Introduction

Introduction

1 English

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Understanding this Manual

Many of your phone options are accessed by a simple menu
system. A full description of the menus and how to move around
them is covered in the later section Menu Navigation. When
the manual describes the use of each menu item, it will be
assumed that you are familiar with the menu system.

Key Presses

Key presses are represented in this manual using symbols so that
you may locate and use the required sequence quickly. A
sequence of key presses may be shown as follows:

1 0 C

This means that you should press the 1 key followed by the
0 key and then the C key, in sequence, not

simultaneously.

AThe key shapes represented in this manual may differ from

the keys on your phone.

Entering Information

When you are requested to enter information, such as the
number of the phone you wish to call, this is represented in
type. For example:

Phone No.
PIN Code
Unlock Code
Location

English

- enter the required telephone number.

- enter your Personal Identification Number.

- enter your unlock code.

- enter the Phone Book location number.

Introduction

2

Prompts and Messages

Your phone responds to key presses by displaying either easy to
understand prompts that guide you to the next action, or simple
messages confirming that your action is complete. Prompts and
messages are represented in this manual in LCD style, for
example:

Enter PIN or Completed .

Other Symbols

You will find the following symbols used throughout this manual:

AA Note contains additional information which is relevant to

the feature/item.

! A Caution contains important additional information

which is relevant to the efficient and/or safe usage of
your phone.

bold

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Total Customer Satisfaction

At Motorola, Total Customer Satisfaction is a top priority. If you
have a question, a suggestion or a concern about your Motorola
Cellular Phone, Motorola wants to hear from you.

Please contact the Motorola Cellular Response Centre by fax on:
[phone], or use one of the local phone numbers in
the following countries:

Austria 0660 7246
Belgium 0800 72 370
Denmark 43 43 15 56
Egypt 02 3411800
Eire 01 402 6887
Finland 0800 117 036
France 0801 63 67 03
Germany 0180 35050
Greece 00800 441 28150
Italy 02 696 333 16
Jordan 06 863750
Kuwait 484 2000 Ext 1177
Lebanon 01 744156
Luxembourg 0800 21 99
Netherlands 0800 022 27 43
Norway 22 55 10 04
Oman 790925
Portugal 01 318 0051
Qatar 418999

Saudi Arabia 01 2303294
South Africa 0800 11 48 49
Spain 902 100 077
Sweden 08 445 1210
Switzerland 0800 553 109
Turkey 0212 2729090
UK 0500 55 55 55
United Arab Emirates 04 32 11 66
For e-mail queries contact: [e-mail]
For Internet queries contact: http://www.mot.com

Motorola’s Warranty

Your Cellular Phone is warranted by Motorola to be of
satisfactory quality, fit for its purpose and comply with applicable
Motorola specifications for a period of twelve (12) months from
the date you bought it (verified by reference to your proof of
purchase).

This warranty does not apply if the phone has

1

been mishandled, misused, wilfully damaged, neglected,
improperly tested, repaired, altered or defaced in any way.

2

a defect arising as a result of any failure to follow instructions
either in the manual or product specification.

3

a defect which has arisen from the use of non­Motorola approved accessories or ancillary items attached to
or in connection with the telephone.

This warranty does not affect your statutory rights as a consumer.

Introduction

3

English

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English

4

Introduction

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Contents

Safety

Important information for the efficient and safe operation of your phone................................................................................7

About Your Phone, Battery and SIM Card

Introduces your phone, explains how to charge and maintain batteries and explains about your SmartCard......................11

Making and Receiving Phone Calls

Explains how to adjust volume, how to call a number, how to redial and how to accept a call .............................................15

Menu Navigation

Explains how to access and use the phone’s menus ....................................................................................................................23

Using the Options Menu

Provides an explanation of the Options Menu.............................................................................................................................25

Using the Quick Access Menu

Provides an explanation of the Quick Access menu and how to use it ......................................................................................43

Approved Accessories

Details accessories available for use with your phone ................................................................................................................45

What To Do If

Helps you to solve any problems that may occur.........................................................................................................................47

Index

A comprehensive index ..................................................................................................................................................................49

The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.

Contents

5

English

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English

6

Contents

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IMPORTANT

For the efficient and safe operation of

your wireless handheld portable

telephone, observe these guidelines.

Exposure To Radio Frequency Signals

Your wireless handheld portable telephone is a low power radio transmitter
and receiver. When it is ON, it receives and also sends out radio frequency (RF)
signals.

European and International agencies have set standards and
recommendations for the protection of public exposure to RF electromagnetic
energy.

• International Commission on Non-Ionizing Radiation Protection (ICNIRP)
1996

• Verband Deutscher Elektringenieure (VDE) DIN-0848

• Directives of the European Commu nity, Directorate General V in Matters of
Radio Frequency Electromagnetic Energy

• National Radiological Protection Board of the United Kingdom, GS 11,
1988

• American National Standards Institute (ANSI) IEEE.C95.1-1992

• National Council on Radiation Protection and Measurements (NCRP).
Report 88

• Department of Health and Welfare Canada. Safety Code 6

These standards are based on extensive scientific review. For example, over
120 scientists, engineers and physicians from universities, government health
agencies and industry reviewed the available body of research to develop the
updated ANSI Standard.

The design of your phone complies with these standards when used normally.

Antenna Care

Use only the supplied or approved replacement antenna. Unauthorised
antennas, modifications or attachments could damage the phone and may
violate FCC regulations.

Phone Operation

Normal Position:

the antenna pointed up and over your shoulder.

Tips on Efficient Operation:

• Extend your antenna fully.

• Do not touch the antenna unnecessarily when the phone is in use. Contact

Batteries

!

Driving

Check the laws and regulations on the use of wireless telephones in the areas
where you drive. Always obey them. Also, if using your phone while driving,
please:

• give full attention to driving - driving safely is your first responsibility

• use hands-free operation, if available

• pull off the road and park before making or answering a call if driving

Safety

Hold the phone as you would any other telephone with

For your phone to operate most efficiently:

with the antenna affects call quality and may cause the phone to operate
at a higher power level than otherwise needed.

All batteries can cause property damage, injury or burns if a
conductive material such as jewellery, keys or beaded chains
touches exposed terminals. The material may complet e an electrical
circuit and become quite hot. To protect against such unwanted
current drain, exercise care in handling any charged battery,
particularly when placing it inside your pocket, purse or other
container with metal objects. When the battery is detached from
the phone, your batteries are packed with a protective battery
cover; please use this cover for storing your batteries when not in
use.

conditions so require.

7

Safety

English

English

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Electronic Devices

Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals from
your wireless phone.

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum
separation of six (6”) inches be maintained between a handheld wireless
phone and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research.

Persons with pacemakers:

• Should ALWAYS keep the phone more than six inches from their

pacemaker when the phone is turned on.

• Should not carry the phone in a breast pocket.

• Should use the ear opposite the pacemaker to minimise the potential for
interference.

If you have any reason to suspect that interference is taking place, turn your
phone OFF immediately.

Hearing Aids

Some digital wireless phones may interfere with some hearing aids. In the
event of such interference you may want to consult your hearing aid
manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your
device to determine if they are adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining this information.

Turn your phone OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may be
using equipment that could be sensitive to external RF energy.

Safety

8

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.

Posted Facilities

Turn your phone OFF in any facility where posted notices so require.

Aircraft

FCC regulations prohibit using your phone while in the air. Switch OFF your
phone before boarding an aircraft.

Blasting Areas

To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “turn off two-way radio”. Obey all signs
and instructions.

Potentially Explosive Atmospheres

Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always,
clearly marked. They include fuelling areas such as petrol stations; below decks
on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied
petroleum gas (such as propane or butane); areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any other
area where you would normally be advised to turn off your vehicle engine.

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in the
air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.

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European Union Directives
Conformance Statement

This product is in conformance with the requirements
of the applicable EU Council Directives.

Declarations of Conformance with the requirements
are located at:

Motorola Ltd.
European Cellular Subscriber Division
Midpoint, Alençon Link
Basingstoke, Hampshire RG21 7PL
United Kingdom

APPROVED for connection to

telecommunications systems specified
in the instructions for use subject to the

conditions set out in them.

S/1357/4/V/503894

"

Safety

9

English

English

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10

Safety

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About Your Phone, Battery and SIM Card

The Keys

S Press and hold to turn the

phone on; press to turn the
phone off.

O Press to make and receive calls.

Press to end calls.
Press to confirm the choice of
menu or feature.

C Press and release to clear a digit

in the display; press and hold to
clear the entire display.

[ Press to move through the
] menu and feature choices, or to

edit an SMS message.

E Press to access the Quick

Access Menu features.

\ Press to adjust the earpiece

speaker volume. Release the
key and hold it down again to
change direction.

The Display

The display on your phone can
show alphanumeric characters as
well as useful information
symbols. The various elements of
the display are as follows:

rx

q

k

l

o

p

h

1. Network and subscription dependent feature.

About Your Phone, Battery and SIM Card

Signal Strength

coverage in your current cellular system area. The
more bars lit, the better the chances of successfully
making and receiving calls. Also indicates phone is
switched on.

Battery Charge Indicator

displayed, the greater the battery charge. Flashing
indicates charging.

In Use
Roam.

Network other than your home Network.

Short Message Service

phone has received a message. The symbol will flash
when your message storage area is full.

Voicemail

received a message.

Ringer On

selected. If you select the No Ring option this symbol
will not be displayed.

- indicates the strength of the

. The more segments

. Displayed when a call is in progress.

Displayed when you are registered on a

1

- Displayed when the

1

- Displayed when your voicemail has

. Displayed when the call ringer is

11

English

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Your Battery

Batteries and Charging Information

To ensure that you enjoy maximum battery life and use your
battery to its fullest capacity:

•Always use Motorola approved battery chargers.

• The battery should be at or near room temperature when
charging.

• Once a week, allow your battery to discharge completely
before recharging (to fully discharge, leave your phone on
until it turns itself off).

!Do not leave the battery connected to any charger for

longer than 24 hours.

A

A new battery’s full performance is achieved only after two or
three complete charge and discharge cycles.

• Best battery performance will be achieved when you regularly
charge and discharge batteries as instructed.

• Battery performance is greatly affected by the coverage of the
network.

• Keep the antenna fully extended whenever possible to ensure
maximum signal strength.

• The performance of your batteries will gradually reduce if used
substantially.

• If left unused, a fully charged battery will discharge itself in
approximately one month.

• When not in use, store your battery uncharged in a cool, dark
and dry place.

English

About Your Phone, Battery and SIM Card

12

Removing the Battery Cover

Installing the Battery

A

When re-inserting the battery, it can only be inserted one way
with the black plastic ‘foot’ of the battery pointed to the left
hand side.

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Charging the Battery

Insert the connector on the travel charger into the socket at the
base of the phone and the plug into a suitable mains socket.

The battery door must be closed during charging.

A

* The phone can be either on or off during charging.

Using ‘AA’ Batteries

You can use Alkaline and Lithium 1.5 Volt AA Batteries in your
phone. A different battery door is needed. This can be obtained
from your dealer as an accessory.

These batteries should not be used with Travel Chargers

!

or Cigarette Lighter Adaptors.

Low Battery Warning

When the battery level is low and only a few minutes of talk time
remain, a warning signal (two double beeps) will sound, and Low
Battery will be displayed.

When the battery is completely discharged, your phone will turn
off.

Battery Care and Storage

To prolong the life of your batteries, avoid exposing them to
temperatures below -10°C (14°F) or above 45°C (113°F). Never
leave your phone or batteries in extreme temperatures (over
60°C (140°F)), for example, behind glass in very hot, direct
sunlight.

Battery Disposal

To dispose of batteries, check with your local recycling centre for
a battery recycler near you. Never immerse batteries in water.
Never dispose of batteries in fire.

About Your Phone, Battery and SIM Card

13

English