Motorola 120c User Manual

Welcome

Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola connected with ease.

Series 120c wireless phone to keep you

Power Key

Turn the phone on and off.

Headset Jack

Insert headset accessory for hands-free use.

Volume Keys

Adjust earpiece and ringer volume.

Left Soft Key

Perform functions identiﬁed by left display prompt.

End Key

End phone calls, exit menu system.

Earpiece

Accessory Connector Port

Insert charger, FM Stereo Radio Headset, and phone accessories.

Display

Voice Key

Record and activate voice notes, phonebook and shortcut names.

Menu Key

Right Soft Key

Perform functions identiﬁed by right display prompt.

Send Key

Send and answer calls, view recent dialed calls list.

Scroll Keys

Move through menus and lists.

Microphone

Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada)

www.motorola.com MOTOROLA, the Stylized M Logo and all other trademarks

indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. All other product or service names are the property of their respective owners.

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

Manual number: 6809435A47-O Cover number: 8988485L07-O

✂

Main Menu

• Recent Calls

• Received Calls

• Dialed Calls

• Notepad

• Call Times

• Phonebook

• Quick Dial

• Radio

• Messages

• Voicemail

• Text Msgs

• Browser Alerts

• Quick Notes

• Outbox

• Drafts

• Shortcuts

• Voice Notes

• Browser

• Settings

(see next page)

Menu Map

Note:

This is the standard phone menu layout. You or your service provider may have changed the menu layout or changed some feature names. Not all features may be available for all users.

For example, the on the main menu (left) is displayed only when the FM Stereo Radio Headset accessory is plugged into the accessory connector port on your phone (see phone illustration, page 1).

For a description of the standard menu features, see pages 43 to

54.

Shortcuts

Change display zoom:

Press M, then press and hold

Lock/unlock keypad:

Press M

Display my phone number:

Press M

Go to dialed calls list:

Press

Radio

feature

Settings Menu

✂

• Ring/Vibrate

• Alert

Alert

Detail

•

• Phone Status

• My Tel. Number

• Battery Meter

• Other Information

• Connection

• Incoming Call

• In-Call Setup

• In-Call Timer

• Answer Options

• Security

• Phone Lock

• Lock Keypad

• Lock Application

• Restrict Calls

• New Passwords

• Other Settings

• Personalize

• Main Menu

• Keys

• Greeting

• Banner

• Quick Dial

• Initial Setup

• Time and Date

• Auto PIN Dial

• Auto Redial

• Backlight

• Zoom

• Scroll

• Animation

• Language

• Contrast Setting

• DTMF

• Master Reset

• Master Clear

• Network

• Car Settings

• Headset

Contents

Menu Map About This Guide Safety and General Information Getting Started

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Sending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 21

About Your Phone

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 24

Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sending and Receiving Calls

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Dialing an Emergency Number When the Phone is Locked 28

Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Dialing With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . . 29

Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . 30

Using Features While On a Call

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . . . . 32

Contents

Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . 33

Using the Menu

Navigating to a Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . . . . . 35

Entering Feature Information . . . . . . . . . . . . . . . . . . . . . . 36

Entering Text

Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 41

Menu Feature Descriptions

Main Menu Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Settings Menu Features . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Phonebook

Fields in a Phonebook Entry Form . . . . . . . . . . . . . . . . . . 55

Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 56

Recording a Voice Name For a Phonebook Entry . . . . . . . . 58

Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 59

Radio

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . . 61

Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Sending and Receiving Calls With the Radio On . . . . . . . . 62

Messages—Voicemail

Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . 64

Receiving a New Voicemail Message . . . . . . . . . . . . . . . . 64

Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . . 65

Messages—Text

Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Contents

Receiving a New Text Message . . . . . . . . . . . . . . . . . . . . . 67

Reading, Locking, or Deleting a Text Message . . . . . . . . . . 68

Sending a New Text Message . . . . . . . . . . . . . . . . . . . . . . 69

Sending a New Text Message to More Than One Person . . 71

Sending a Quick Note Text Message . . . . . . . . . . . . . . . . . 72

Sending a Quick Note to More than One Person . . . . . . . . 73

Voice Notes

Recording a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Playing a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Micro-Browser

Starting a Micro-Browser Session . . . . . . . . . . . . . . . . . . . 78

Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . . 79

Adjusting Your Settings

Ring/Vibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . . 82

Security

Assigning a New Code or Password . . . . . . . . . . . . . . . . . 83

Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . 83

Locking and Unlocking Your Keypad . . . . . . . . . . . . . . . . . 85

Troubleshooting Programming Instructions Speciﬁc Absorption Rate Data FDA Update Warranty Export Law Assurances Index

Wireless Phone Safety Tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

. . . . . . . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

. . . . . . . . . . . . . . . . . . . . . . . . . 110

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

. . . . . . . . . . . . . . . . . . . . . 119

About This Guide

Using Your Phone’s Features

This user guide introduces you to the many features in your Motorola available that explains the phone’s features in more detail. To obtain a copy of the reference guide or another copy of this user guide, see the Motorola Web site at:

http://motorola.com/consumer/manuals

or contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada.

Navigating To a Menu Feature

You can access many of your phone’s features through the menu system. This guide shows you how to navigate to a speciﬁc menu feature as follows:

phone. A reference guide for your phone is also

Find the Feature

The > symbol means that you should scroll to and select the feature. This example shows that you must press M, scroll to and select to view the dialed calls list.

Recent Calls

Dialed Calls

, then scroll to and select

Dialed Calls

About This Guide

Optional Features

Features marked with this label are optional network and/or subscription-dependent features. These features may not be offered by all service providers in all geographical areas. Contact your service provider for information about availability.

Optional Accessories

Features marked with this label require the use of an optional Motorola Original™ accessory.

Safety and General Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE.

RF Operational Characteristics

Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits radio frequency (RF) energy. The phone operates in the frequency range of 824 MHz to 849 MHz in analog and digital mode and 1851.25 MHz to 1908.75 MHz in digital mode.

When you communicate with your phone, the system handling your call controls the power levels at which your phone transmits. The output power level typically may vary over a range from 0.05 watts to 0.44 watts in analog mode and 0.0 watts to

0.24 watts in digital mode.

Exposure To Radio Frequency Energy

Your Motorola phone is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME):

• United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 sub-part J

• American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992

Safety and General Information

• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition

• National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986

• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998

• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999

• Australian Communications Authority Radiocommunications (Electromagnetic Radiation-Human Exposure) Standard 1999

To assure optimal phone performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures:

Portable Phone Operation and EME Exposure

Antenna Care

Use only the supplied or an approved replacement antenna.

attachments could damage the phone and may violate FCC regulations.

Unauthorized antennas, modiﬁcations, or

Safety and General Information

Do NOT hold the antenna when the phone is in use.

Holding the antenna affects call quality and may cause the phone to operate at a higher power level than needed.

Phone Operation

When placing or receiving a phone call, hold your phone as you would a wireline telephone. Speak directly into the

microphone.

Body-Worn Operation

To maintain compliance with FCC RF exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC RF exposure guidelines. If you do not use a body-worn

accessory, and are not holding the phone in the normal use position at the ear, ensure the phone and its antenna are at least one inch (2.5 centimeters) from your body when transmitting.

Data Operation

When using any data feature of the phone, with or without an accessory cable, position the phone and its antenna at

least one inch (2.5 centimeters) from your body.

Approved Accessories

For a list of approved Motorola accessories, visit our website at

www.motorola.com

Safety and General Information

Electromagnetic Interference/ Compatibility

Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise conﬁgured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conﬂicts, turn off your phone in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.

Medical Devices

Pacemakers

The Advanced Medical Technology Association recommends that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, the United States Food and Drug Administration.

Safety and General Information

Persons with pacemakers should:

• ALWAYS keep the phone more than six inches (15 centimeters) from your pacemaker when the phone is turned ON.

• NOT carry the phone in the breast pocket.

• use the ear opposite the pacemaker to minimize the potential for interference.

• turn OFF the phone immediately if you have any reason to suspect that interference is taking place.

Hearing Aids

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.

Safety and General

Use While Driving

Check the laws and regulations on the use of phones in the area where you drive. Always obey them.

When using your phone while driving, please:

• give full attention to driving and to the road.

Safety and General Information

• use hands-free operation, if available.

• pull off the road and park before making or answering a call if driving conditions so require.

Operational Warnings

For Vehicles With an Air Bag

Do not place a portable phone in the area over an air bag or in the air bag deployment area. Air bags inﬂate with great force. If a portable phone is placed in the air bag deployment area and the air bag inﬂates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres

Turn off your phone prior to entering any area with a potentially explosive atmosphere, unless the phone is a model speciﬁcally identiﬁed as being “Intrinsically Safe.” Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or ﬁre resulting in bodily injury or even death.

Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted.

Safety and General Information

Blasting Caps and Areas

To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.

Operational Cautions

Antennas

Do not use any portable phone that has a damaged antenna. If a damaged antenna comes into contact with your

skin, a minor burn can result.

Batteries

All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

ITC01-045

Getting Started

What’s in the Box?

Your digital wireless phone typically comes equipped with a battery and a charger. Other accessory options can customize your phone for maximum performance and portability.

To purchase Motorola Original™ accessories, please contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada.

Installing the Battery

Before you can use your phone, you need to install and charge the battery.

Your phone is designed to be used only with Motorola Original batteries and accessories. We recommend that you store batteries in their protective cases when not in use.

Do This

Remove the battery from its protective clear plastic case.

If the phone’s battery door is already in place, lightly slide down the battery door release latch and lift the battery door off of the phone.

Release latch

Getting Started

Do This

Insert the battery, printed arrows ﬁrst, into the battery compartment and push down.

Replace the battery door.

Charging the Battery

Before you can use your phone, you need to install and charge the battery.

Do This

Plug the travel charger into your phone with the release tab facing up.

Plug the other end of the travel charger into the appropriate electrical outlet.

When your phone indicates that the battery is fully charged, press the release tab and remove the travel charger.

Getting Started

Turning Your Phone On

Do This To

Press and hold P (the power key)

Power

key

Enter your four-digit unlock code and press OK (+)

turn on your phone

unlock your phone, if necessary

The unlock code is originally set to 1234.

Getting Started

Sending a Call

To call a number, your phone must be turned on, be unlocked, and have a network connection with adequate signal strength.

Do This To

Extend the antenna.

Press the keypad keys

Press N (send key)

optimize signal reception Tip: Your phone uses a two-stage

antenna that must be fully extended for proper operation. You may have to pull on the antenna a second time to extend the antenna to its maximum length.

dial the phone number (up to 32 digits)

Tip: If you make a mistake, press

DELETE (-) to delete the last digit,

or press and hold DELETE (-) to clear all digits.

send the call

Ending a Call

Press To

O (end key) end the call

Getting Started

Receiving a Call

To receive a call, your phone must be turned on and have a network connection with adequate signal strength. If your phone is locked, you must unlock the phone to answer the call.

When you receive a call, your phone rings and/or vibrates and displays an incoming call message.

Press To

N or ANSWER (+)

Displaying Your Phone Number

From the idle display:

Press To

M # see your phone number

answer the call

About Your Phone

See page 1 for a diagram of your phone that describes basic phone components.

Display

The top section of the display shows phone status indicators. The following illustration shows some of the common indicators that you may see at the top of the display when using your phone.

Messages, phone numbers, and menu options appear in the middle of the display. Text labels at the bottom corners of the display show the current soft key functions. A M (menu) indicator in the bottom center of the display indicates that you can open the main menu or a feature sub-menu to see more options. For more information about the soft key and menu key labels, see “Using the Menu” on page 34.

Some of the phone functions described in this guide must be performed from the idle display. The term the standard display that you see when your phone is on and ready to use, when you are system.

not

on a call or using the menu

idle display

refers to

About Your Phone

12:00am

➍

➎

roams

or seeks another

➏ ➐

➑

No signal

➌

➋

➊

➓

➒

➊ Signal Strength Indicator Shows the strength of your

phone’s connection with the network.

Strong

You cannot send or receive calls when the “no signal” indicator is displayed.

➋ In Use Indicator Appears when a call is in progress. ➌ Roam Indicator Appears when your phone uses another

network system outside your home network. When you leave your home network area, your phone network.

5 4 3 2 1 j

➍ Message Waiting Indicator Appears when your phone receives a text message.

➎ Voice Message Waiting Indicator Appears when you receive a voicemail message.

About Your Phone

➏ Battery Level Indicator Shows the amount of charge left in your battery. The more segments visible, the greater the charge.

High

Recharge your battery as soon as possible when you see the

Low Battery warning message.

➑ Menu Indicator Indicates that you can press M to open a menu. See “Using the Menu” on page 34.

➒ Digital (F) or Analog (I) Signal Indicator Shows whether you are receiving a digital or analog signal.

➓ Alert Setting Indicator Shows the current selected alert. The default alert setting is a ringer.

w y t

E D C B

➐ Clock Shows the current time. The clock is available only when your phone is operating in digital mode.

Loud ring Vibrate Silent

Soft ring

Ring and vibrate

Empty

Changing the Zoom Setting

You can set your phone’s display to show either three lines or two lines of text plus soft key labels. Three lines of text display more information, while two lines increase text size.

About Your Phone

To change the display view, press M once, then press and hold M again within two seconds of the ﬁrst press.

You can also adjust the zoom setting from the menu. See the “Zoom” item on page 52.

Volume Keys

Use the upper and lower volume keys to adjust your phone’s earpiece and ringer volume. The volume keys are located on the left side of the phone.

When Press To

During a call volume keys increase or decrease

earpiece speaker volume

From the idle display

You can also use the volume keys to scroll up or down through menus and lists.

To change keypad volume, see “Select a Ring/Vibration for a Speciﬁc Event” on page 81.

volume keys increase or decrease ringer

volume

Battery Use

Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals.

To maximize your battery’s performance:

• Always use Motorola approved batteries and battery chargers. The phone warranty does not cover damage

About Your Phone

caused from using non-Motorola batteries and/or battery chargers.

• New batteries or batteries that have been stored for long periods of time may require a longer charge time.

• Maintain the battery at or near room temperature when charging.

• Do not expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.

• When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator.

• Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery.

• The more you talk on the phone or use phone features (like sending text messages), the less standby time your battery has.

The rechargeable batteries that power this product must be disposed of properly and may need to be

recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods. Never dispose of batteries in a ﬁre because they may explode.

Sending and Receiving Calls

For basic instructions on how to send a call, end a call, and receive a call, see page 20 of the “Getting Started” section.

Redialing a Number

If you hear an ordinary busy signal, the phone number you dialed is busy.

Press To

O hang up

N redial the busy number

Using Automatic Redial

If the network is busy, you hear a fast busy signal, and your phone displays the message Call Failed.

With automatic redial, your phone repeats the call attempt over the next four minutes.

Press To

N or RETRY (+)

activate automatic redial

When the call goes through, your phone rings or vibrates once, displays Redial Successful, and then connects the call automatically.

You must activate automatic redial in order to use the feature. See the “Auto Redial” item on page 52.

Sending and Receiving Calls

Caller ID

The

calling line identification

you see who is calling before you answer.

• If the caller’s name is stored in your phonebook, the phone automatically displays the name. Otherwise, the phone displays the caller’s phone number.

• If caller ID information is not available, your phone displays the message Incoming Call.

Dialing an Emergency Number When the Phone is Locked

Your service provider may program one or more emergency phone numbers that you can call even if your phone is locked or restricted.

When you see Enter Unlock Code in the display:

Press To

keypad keys dial the emergency number (such as

911)

N call the emergency number

(caller ID) feature lets

Dialing With Speed Dial

The

speed dial

minimal number of keypresses.

feature lets you dial any phonebook entry with a

Sending and Receiving Calls

Whenever you store an entry in your phonebook, the entry is assigned a unique speed dial number. If you know the speed dial number for the phonebook entry you want to call, you can use the speed dial feature.

Press To

keypad keys enter the one-, two-, or three-digit

speed dial number for the entry you want to dial

# submit the number

N call the entry

To make an entry in the phonebook or view an existing entry’s speed dial number, see “Storing a Phonebook Entry” on page 56.

Dialing With One-Touch Dial

You can call phonebook entries 2 through 9 with the push of a single key. Just press and hold the one-digit speed dial number for one second.

It is recommended that you reserve location 1 in the phonebook for storing your voicemail number. In many cases, your service provider has already stored your voicemail number in location 1.

Sending and Receiving Calls

If your voicemail number is not accessible by pressing and holding the 1 key, complete the following steps:

Do This To

Store your voicemail number in phonebook location number 1 (see “Storing a Phonebook Entry” on page 56)

Complete the instructions for “Storing Your Voicemail Number” on page 64

To store entries in locations 2 through 9 in the phonebook, see “Storing a Phonebook Entry” on page 56.

Additional Dialing Features

In addition to pressing numbers on your keypad, you can insert numbers or characters and send calls in a variety of ways.

While dialing (with digits visible in the display):

Do This To

Press M > Attach Number

Press M > Send Message

attach a number from the phonebook or recent calls list to the end of the digits you entered

create a text message addressed to the number entered

enable the 1 key voicemail shortcut

enable voicemail soft key and menu shortcuts

Sending and Receiving Calls

Do This To

Press M and then scroll to and select one of the following:

• Insert Pause (to insert a p)

• Insert Wait (to insert a w)

• Insert 'n' (to insert an n)

You can also call numbers using these features:

Do This To Call

Press and release the voice key on the right side of your phone and say the entry’s name (in two seconds).

insert a special character when making a calling card call:

• Pause tells your phone to wait

until the call connects before it sends the next digit.

• Wait tells your phone to wait

until the call connects, and then to prompt you before it sends the next digit.

• 'n' tells your phone to stop and to

prompt you for a number before it sends the next digit.

a phone number using the voice dial feature

See “Recording a Voice Name For a Phonebook Entry” on page 58.

Press M > Recent Calls > Received Calls or

Dialed Calls >

entry to call

a missed call or a number from a call you recently dialed or received

Using Features While On a Call

Using Call Waiting

If you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you have received a second call.

To put the ﬁrst call on hold and answer the second call:

Press To

N answer the new call

N switch back to the ﬁrst call

To end the ﬁrst call and answer the second call:

Press To

O end the current call

Your phone rings to signal the new call.

N answer the new call

Making a Three-Way Call

During a call, you can call and connect a third party so that the three of you can talk together. You cannot do this if you already have a call on hold.

Using Features While On a Call

During a call:

Press To

keypad keys enter the third person’s number

N call the number and connect the new

person

N connect the two calls

O end the entire call

Additional On-Call Features

While you are on a call, you can perform the following tasks:

Do This To

Press MUTE (+) Press M

> My Tel. Number Press M > Send Tones send a number to the network

mute a call see your phone number

as DTMF tones, for credit card calling or password entry

To activate DTMF tones, see the “DTMF” item on page 53.

Using the Menu

Navigating to a Feature

You can access many of your phone’s features by using these keys to move through the menu system:

Left Soft Key

Perform the function shown in the lower left corner of the display (usually

EXIT

BACK

Volume Keys

Move up or down through menus and lists.

Menu Key

Enter the menu system, or open a sub-menu, when

appears in the bottom center of the display.

End Key

Exit the menu system without making changes, return to the idle display.

Right Soft Key

Perform the function shown in the lower right corner of the display (usually

SELECT

the highlighted

Main Menu

) Recent Calls

) Phonebook

)EXIT) SELECT

menu item).

Scroll Keys

Move up or down through menus and lists.

* and #

Cycle through and set the value of the highlighted menu item.

Using the Menu

This guide shows you how to navigate to a speciﬁc menu feature as follows:

Find the Feature

The > symbol means that you should scroll to and select the feature. This example shows that you must press M, scroll to and select Recent Calls, then scroll to and select Dialed Calls to see the dialed calls list.

M > Recent Calls

> Dialed Calls

Selecting a Feature Option

Some features require you to select an item from a list:

Press

BACK

(-) to go back to the previous screen.

A sub-menu is available. Press

to open

the sub-menu.

Select an item by highlighting it. Use one of the following approaches:

• Press S to scroll up or down to the item you want.

• In a numbered list, press a number key to highlight the item.

Dialed Calls

10) John Smith

9) Mary Smith

BACK VIEW

Press

VIEW

(+) to view

details of the highlighted item.

STORE

(+) appears if you can

store the item in your phonebook.

Highlighted item

Using the Menu

• In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item.

Entering Feature Information

Features such as the phonebook require you to enter information to ﬁll in an entry’s details:

Press S to scroll down

to additional items.

CANCEL

Press without making changes.

DONE

enter or edit information. Press

DONE

• Enter numbers or text with the keypad. (See “Entering Text” on page 38.)

• When an item has a list of possible values, press

* or # to scroll through and select a value.

• When an item has a list of possible numeric values, press a number key to set the value.

• If you enter or edit information and then decide that you do not want to save your changes, press O to exit without saving.

(-) to exit

(-) appears when you

(-) to save your changes.

Entry Details

Name:John Smith

No.:2125551212

CANCEL CHANGE

Highlighted item

CHANGE

Press to edit the selected information.

(+)

Using the Menu

The message center lets you compose and send text messages. (See “Entering Text” on page 38.) A where the text will appear:

flashing cursor

shows you

Flashing cursor

indicates insertion point.

Press

CANCEL

to exit without making changes.

When you enter text, the ﬂashing cursor changes to a

cursor

, and the soft key functions change:

Msg:

CANCEL BROWSE

(-)

Press to open the sub-menu.

Press

BROWSE

to view and insert a name, number, or message from previously stored information.

Block cursor

indicates current highlighted character.

After two seconds, the block cursor reverts to a ﬂashing cursor and moves to the next position.

Msg:

DELETE OK

Press delete the character to the left of the insertion point.

Press OK (+) to accept and store the text.

DELETE

(+)

block

(-) to

Entering Text

Various text entry methods make it easy for you to enter names, numbers, email addresses, and text messages on your phone.

You can enter all characters (letters, numbers, and symbols) using the standard tap method. Other text modes let you easily enter numbers or insert text already stored on your phone. Finally, a predictive text mode lets you enter text messages with a minimum of keypresses.

Choosing a Text Mode

To activate a text mode, press M from any text entry screen and select the text mode from the Entry Method menu:

iTAP Let the phone predict each word as you enter it,

then choose the word from a list (see “Predictive Text Entry with iTAP™ Software” on page 40).

Tap Method

Numeric Enter only the number that appears on each key. Browse Browse through your phonebook and recent

Enter characters one at a time by pressing the key for the letter, number, or symbol (see “Tap Method” on page 39). This is the standard

mode for entering text on your phone.

calls lists to select a name or number to enter.

Note: The text mode you select remains active until you change it by selecting another mode.

Entering Text

Tap Method

Tap method is the default standard mode for entering text on your phone.

To enter text using the tap method:

Do This To

Press a number key one or more times

Continue to press number keys

Press OK (+)

General Text Entry Rules

Use the keypad to enter letters, numbers, symbols, and other characters with the tap method. Press the same key repeatedly to cycle through available characters (see the “Character Chart” on page 40):

• To enter text at a ﬂashing cursor, press a number key.

• To enter the desired character, press the number key as many times as necessary. For example, press 2 three times to enter the “c” character.

• To cycle between uppercase and lowercase characters, press and hold a key.

cycle through the characters associated with the key and select the character you want (see the “Character Chart” on page 40).

enter the rest of the characters in the text message

accept and store the text when you are ﬁnished

Entering Text

• To move the ﬂashing cursor up or down one line in a text message, or to change a character in block cursor to uppercase or lowercase, press S.

• To move the ﬂashing cursor to the left or right in a text message, press * or #.

• If you do not press a key for two seconds, the character in the block cursor is accepted, and the cursor moves to the next position.

• The ﬁrst character of every sentence is capitalized unless you manually change it. (Hold the number key or press S down to force the character to lowercase while it is highlighted by the block cursor.)

Character Chart

Use this chart as a guide for entering spaces, numbers, letters, symbols, and other characters with the tap method. Press and hold a key to cycle between uppercase and lowercase characters.

space

. 1 ? ! , @ _ & : ; " - ( ) '

¿ ¡ % £ $ ¥ 

0 + - 0 x * / \ [ ] = > < # §

Predictive Text Entry with iTAP™ Software

iTAP™ software provides a predictive text entry method that lets you enter the letters of a word using only one keypress per letter.

Entering Text

You must activate iTAP software prior to entering letters. You can do this from any text entry screen by pressing M and selecting the iTAP menu option.

Enter Words

To enter a word:

Do This To

Press a number key one time

Press number keys (one per letter)

When you have entered all the letters of the word, press

* or #

Press SELECT (+)

enter the ﬁrst letter of the word The letters associated with the key

you pressed are shown at the bottom of the display.

enter the rest of the word Alternative words and letter

combinations are shown at the bottom of the display based on the keys you press. These word choices are updated with each keypress.

locate and highlight the word you want

add the highlighted word to the text area at the top of the display

A space is automatically inserted after the word.

Entering Text

Enter Novel Words

You may enter a word that is not in the iTAP software dictionary. If you enter all the letters of a word but the word is not displayed:

Do This To

Press DELETE (-) one or more times

Press * or # highlight the letter or letter

Press SELECT (+), then press *

Continue entering letters and highlighting letter combinations

delete one or more letters until you see a letter combination that matches the start of the word

combination shift the text entry cursor to the

left and “lock” the selected portion of the word

spell the word

Menu Feature Descriptions

This chapter describes all of your phone’s features in order of the menu map shown on page 3. Some descriptions also include page numbers where you can ﬁnd more detailed information. If you would like to learn more about a speciﬁc feature, a reference guide for your phone is also available. To obtain a copy of the reference guide or another copy of this user guide, see the Motorola Web site at:

http://motorola.com/consumer/manuals

or contact the Motorola Customer Call Center at 1-800-331-6456 in the United States or 1-800-461-4575 in Canada.

Main Menu Features

ECENT CALLS

View the numbers of your recent dialed calls and received calls. Press N to go directly to the dialed calls list from the idle display.

Received Calls

View a list of recently received calls. Your phone keeps a list of the numbers from calls you

recently received, even if you did not answer. You can scroll through the list until you ﬁnd an entry you want to call, store, or delete.

M > Recent Calls

> Received Calls

Menu Feature Descriptions

Dialed Calls

View a list of recently dialed calls. Your phone keeps a list of recently dialed phone numbers, even if the calls did not connect. A < means the call connected. You can scroll through the list until you ﬁnd an entry you want to call, store, or delete.

Notepad

Stores the last phone number entered on the keypad. The number may be the last number you called or a number you entered during a phone call.

You can call the number on the notepad or you can store it as part of a phonebook entry.

Call Times

View call timers, which record elapsed time from the moment you connect to your service provider’s network to the moment you end the call by pressing O.

The amount of network connection time you track on your timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly.

You can scroll through a list of ﬁve timers: Last Call, Dialed Calls, Received Calls, All Calls, and Lifetime.

M > Recent Calls

> Dialed Calls

M > Recent Calls

> Notepad

M > Recent Calls

> Call Times

network connection time,

the

Menu Feature Descriptions

HONEBOOK

Create and manage a personalized phonebook. You can call phone numbers stored in the phonebook or, for entries with email addresses, you can send a text message directly from your phone.

Create a phonebook entry

Set up voice dial Record a voice name you can use to

Edit a phonebook entry

Dial a phonebook entry

Delete a phonebook entry

Check phonebook capacity

Sort phonebook entries

M > Phonebook M > Phonebook Menu

Enter a name, phone number or email address, and type indicator, such as home or work. The phone will assign a speed dial number. See page 56.

dial a phone number by saying the person’s name. See page 58.

View and then update details of a phonebook entry.

Use the phonebook list, voice dial, speed dial, or one-touch dial to call a number or send a text message to an email address. See pages 28 and 60.

Use the Phonebook Menu to remove outdated entries.

See how many of the phonebook’s entries have been used (up to 400).

Accept the standard sort by speed dial number or sort entries by name or voice dial.

Menu Feature Descriptions

UICK DIAL

ADIO

ESSAGES

M > Quick Dial

Dial pre-programmed customer service numbers. Your service provider may program one or more

quick dial numbers, such as the customer service number, into your phone. You can call them by selecting them from the quick dial list.

Note: Your service provider may use a different name for this feature.

M > Radio

Listen to FM radio stations. This menu feature is displayed only when the optional Motorola Original™ FM Stereo Radio headset is plugged into the accessory connector port on your phone. See “Radio” on page 61.

M > Messages

Adjust message settings, view and manage the various types of messages your phone can receive and/or send:

Voicemail Store and call the voicemail number

provided by your service provider. See “Messages—Voicemail” on page 64.

Text Msgs Send and receive text messages. See

“Messages—Text” on page 66.

Browser Alerts Read alert messages received by your

micro-browser.

Quick Notes Select and send pre-written messages

from the quick notes list.

Menu Feature Descriptions

Outbox View all outgoing text messages,

delivered and undelivered.

Drafts Store and edit text messages that you

have written but not sent.

HORTCUTS

OICE NOTES

ROWSER

Settings Menu Features

ING/VIBRATE

Alert

M > Shortcuts

Create keypad or voice shortcuts to menu features.

M > Voice Notes

Use the voice key to record and playback messages and phone calls. See “Voice Notes” on page 76.

M > Browser

Access Web pages and run Web-based applications.

The micro-browser delivers WAP (Wireless Application Protocol) pages from your service provider directly to your phone. See “Micro-Browser” on page 78.

M > Settings

> Ring/Vibrate > Alert

Select a type of ring or vibration alert for incoming calls and messages. See “Ring/Vibrate” on page 80.

Menu Feature Descriptions

Alert Detail

M > Settings

> Ring/Vibrate >

Alert

Detail

Change details about the ring or vibration alert. represents the name of the current alert setting. See “Ring/ Vibrate” on page 80.

HONE STATUS

My Tel. Number

M > Settings

> Phone Status > My Tel. Number

View, enter, and edit your name and phone number.

Battery Meter

M > Settings

> Phone Status > Battery Meter

View a detailed battery charge meter.

Other Information

M > Settings

> Phone Status > Other Information

View the phone’s feature speciﬁcations (if available from the service provider).

ONNECTION

Connect your phone to a computer or hand-held device to send and receive data and fax calls on the connected device. Connect your phone using a serial cable or USB cable. See:

http://www.motorola.com/

Alert

Menu Feature Descriptions

Incoming Call

M > Settings

> Connection > Incoming Call

Specify the format for the next incoming call. You can select

Fax In Only, Data In Only, or Normal.

IN-C

ALL SETUP

Use the in-call setup menu to set the features that are active during a call, such as the in-call timer and call answering options.

In-Call Timer

M > Settings

> In-Call Setup > In-Call Timer

Adjust call timer display and beep settings. You can set your timer to beep at a selected interval during your calls. (60 seconds is the default.) You can also turn on or off a display timer during calls as follows:

Time Display the elapsed time for the

current call.

Off Hide the in-call timer.

Answer Options

M > Settings

> In-Call Setup > Answer Options

Turn call answering options on or off:

Multi-Key Answer by pressing any key.

Menu Feature Descriptions

ECURITY

Lets you change the four-digit unlock code and a six-digit security code that will prevent other users from accessing your personal information or modifying your phone settings.

Phone Lock

M > Settings > Security

> Phone Lock

Lock and unlock your phone. See “Locking and Unlocking Your Phone” on page 83.

Lock Keypad

M > Settings > Security

> Lock Keypad

Lock and unlock your keypad to prevent accidental keypresses that might inadvertently dial an emergency number or one-touch dial number.

Lock Application

M > Settings > Security

> Lock Application

Lock and unlock speciﬁc phone applications (such as phonebook) so that users must enter the unlock code before they can use the applications.

Restrict Calls

M > Settings > Security

> Restrict Calls

Restrict all incoming and outgoing calls or restrict them to the numbers stored in your phonebook. An incoming call that is restricted is treated as an unanswered call. Your phone displays the Missed Calls message and adds the call to the received list.

You can still place calls to emergency numbers when outgoing calls are restricted. Your phone still receives incoming text messages when incoming calls are restricted.

Menu Feature Descriptions

New Passwords

M > Settings > Security

> New Passwords

Change your unlock code (originally set to 1234) or your security code (originally set to 000000). See “Assigning a New Code or Password” on page 83.

THER SETTINGS

Use the other settings menu to view or adjust personal options, the initial setup of your phone, the way your phone connects to your service provider’s network, and the setup of optional equipment needed for hands-free use.

Personalize

M > Settings

> Other Settings > Personalize

Set several personal phone options:

Main Menu

Change the order of the main menu. See “Reordering Menu Items” on page 81.

Keys

Change the functions of the soft keys in the idle display. See “Customizing a Soft Key Function” on page 82.

Greeting

Change the text displayed when you turn on your phone.

Banner

Change the text that appears in the idle display.

Quick Dial

Change quick dial number(s).

Menu Feature Descriptions

Initial Setup

M > Settings

> Other Settings > Initial Setup

Set many basic phone options:

Time and Date Set the phone’s time and date. Auto PIN Dial Some networks require an

authenticating PIN to allow outgoing calls. Use this feature to automatically dial your PIN.

Auto Redial Automatically redial calls that fail due

to busy network conditions.

Backlight Set the amount of time that the

display backlight remains on, or turn off the backlight to conserve battery power.

Zoom Switch between three lines

(Zoom Out) and two lines (Zoom In) of display text.

Scroll Force the cursor to stop or wrap

around when it reaches the top or bottom of a list in the display.

Animation Turn animation off (to conserve the

battery) or on. Animation makes your phone’s menus move smoothly as you scroll up and down.

Language Set the language for phone menus.

Menu Feature Descriptions

Contrast Setting

DTMF Switch DTMF tones to be long, short,

Master Reset Reset all options back to their original

Master Clear Reset all options back to their original

Network

View and adjust your phone’s network settings. Your service provider registers your phone to a network. You

can view information about the current network, change how your phone searches for a network, and turn on/off alerts that indicate when a call is dropped or network registration changes.

Adjust the contrast setting for your display.

or off.

factory settings code, security code, and lifetime timer.

factory settings code, security code, and lifetime timer,

and

clear all user settings and entries.

Note: This option

user-entered information

your phone’s memory, including phonebook entries. Once you erase the information, it cannot be recovered.

M > Settings

except

for the unlock

except

for the unlock

erases all

stored in

> Other Settings > Network

Menu Feature Descriptions

Car Settings

M > Settings

> Other Settings > Car Settings

Adjust hands-free settings for an optional Motorola Original™ car kit you have purchased.

Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

Auto Answer

Set the car kit to automatically answer calls after two rings.

Auto Handsfree

Set your phone to detect and automatically route calls to the car kit.

Power-Off Delay

Specify the amount of time the car kit delivers power to the phone after you switch off the ignition.

Charger Time Specify the amount of time the car kit

uses your car battery to charge your phone after you switch off the ignition.

Headset

M > Settings

> Other Settings > Headset

Set your phone to automatically answer calls after two rings when connected to a headset.

Phonebook

You can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. Your phone can store up to 400 entries. You can view these entries and call them directly from your phone. For email addresses, you can send a text message directly from your phone.

To see the list of names stored in your phonebook, press

M > Phonebook from the idle display. Scroll to a name and

press VIEW (+) to view details of the phonebook entry as shown in the following display.

Fields in a Phonebook Entry Form

Voice Name

indicates a recorded voice name

Type

identiﬁes number type:

$ U S

h Z p X

indicator

Work Home Main Mobile Fax Pager Email

indicator

$*Carlo Emrys

2154337215 Speed No.15

BACK EDIT

Return to list

Press to open the

Phonebook Menu

Entry’s

Entry’s phone number or email address

Entry’s speed dial number

Edit entry

Name

Phonebook

Storing a Phonebook Entry

A phone number is required for a phonebook entry. All other information is optional.

Shortcut: Enter a phone number in the idle display, then press

STORE (+) to create a phonebook entry with the number in the No. ﬁeld. Use the following procedure to enter additional

information and store the entry.

Enter Information

Find the Feature

Press To

S scroll to Phone Number or

SELECT (+) select the type of entry

CHANGE (+)

keypad keys enter a name for the phonebook

OK (+)

CHANGE (+)

keypad keys enter the phone number or email

OK (+)

M > Phonebook M > New

Email Address

select Name

entry (see “Entering Text” on page 38)

store the name select No. or Email

address store the phone number or email

address

Phonebook

Press To

CHANGE (+)

SELECT (+)

RECORD (+)

Go to step 13 if you do not want to record a voice name for the entry

CHANGE (+)

keypad keys enter a different speed number, if

select Type Note: This option is not available for

email entries. Your phone automatically applies an [ (email) type indicator when you enter an email address.

scroll to the type of phone number select the number type

record a voice name for the entry, if desired

See “Recording a Voice Name For a Phonebook Entry” on page 58.

scroll to Speed No., the number to

speed dial

The next available speed dial number is assigned to a new phonebook number by default.

select Speed No. if you want to change it

desired

the entry

Phonebook

Press To

OK (+)

SELECT (+)

Complete Phonebook Entry

When you are ﬁnished entering information for a phonebook entry:

Press To

DONE (-)

Recording a Voice Name For a Phonebook Entry

save the modiﬁed speed number If your chosen speed number is

already assigned to another entry, you are asked if you want to replace that entry.

select MORE if you want to create another entry with the same Name

Note: You must enter a name and number to use this option.

store the entry and return to the phonebook list

You can record a voice name when you create a new phonebook entry, or when you edit a previously stored phonebook entry. This lets you use voice dial to call the number without dialing (see “Voice Dial” on page 60).

Your phone can store a total of 20 voice names.

Phonebook

Tip: Make your voice recording in a quiet location. Hold the phone about four inches (10 centimeters) from your mouth, and speak directly into the phone’s microphone in a normal tone of voice.

Find the Feature

Do This To

Press S

Press VIEW (+)

Press EDIT (+)

Press S

Press RECORD (+)

Press and release the voice key on the right side of your phone and say the entry’s name (in two seconds)

Press the voice key and repeat the name

M > Phonebook

scroll to the entry that needs a voice name

display the entry’s detailed view edit the phonebook entry scroll to Voice Name

begin the recording process The phone displays Press Voice

key then say name

record the voice name The phone displays Press Voice

Key then REPEAT name

conﬁrm the voice name The phone displays Trained:

Voice Name.

Dialing a Phonebook Entry

You can use the phonebook list, voice dial, speed dial, or one-touch dial to call a number (or send a text message to an

Phonebook

email address) stored in your phonebook. To use speed dial, see “Dialing With Speed Dial” on page 28. To use one-touch dial, see “Dialing With One-Touch Dial” on page 29.

Phonebook List

To call a number or send email to an entry in the phonebook list:

Find the Feature

Press To

N send the call (for a phone number)

M > Phonebook

scroll to the entry you want to call

open a new message form with the entry’s address in the To ﬁeld (for email entries)

Voice Dial

To call a number or send an email using voice dial:

Do This Result

Press and release the voice key on the right side of your phone and say the entry’s name (in two seconds).

Your phone goes to the entry in the phonebook list, repeats the voice name, waits two seconds, then automatically dials the call (for a phone number) or opens a new message form (for an email address).

Radio

You can use your phone to tune, store presets, and listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the phone’s accessory connector port.

Turning the Radio On and Off

Press To

Radio (+) turn the radio on and off

Alternatively, you can use the following procedure:

Press To

M open the menu

On (+) or Off (+) turn the radio on or off

Note: The Radio (+) soft key option and Radio menu feature are displayed only when the FM Stereo Radio Headset is plugged into the accessory connector port.

scroll to Radio

Tuning a Station

Do This To

Press S

Press and hold S

scroll up or down to the next frequency

scroll up or down to the next available stereo station

Radio

Storing a Preset

To store a station to a preset that you can recall later:

Do This To

Press and hold a number key (1 to 9)

Selecting a Preset

To select a preset radio station:

Press To

a number key (1 to 9) tune the station stored at that

Sending and Receiving Calls With the Radio On

Your phone interrupts the radio signal and rings or vibrates as usual to notify you of an incoming call, message, or other event. When you receive a call:

assign its preset number to the tuned station

preset location

Do This To

Press IGNORE (-) ignore the call Press ANSWER (+)

Press the button on the FM Stereo Radio Headset microphone

answer the call Note: You can use the FM

Stereo Radio Headset microphone to converse with the other party during a call.

Radio

To end the call and resume the FM broadcast:

Do This To

Press O

Press and hold the button on the FM Stereo Radio Headset microphone

Turn the radio off before dialing outgoing calls from the phone keypad. You do not have to turn off the FM radio feature to dial emergency numbers, or numbers selected from your phonebook or other lists.

Tip: To dial a recently called number, press N or the button on the FM Stereo Radio Headset microphone to go to the dialed calls list.

end the call

Messages—Voicemail

You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. Contact your service provider for more details.

Storing Your Voicemail Number

Store your voicemail number in your phone to make it faster and easier to use voicemail. Your voicemail number is provided by your service provider.

Find the Feature

Press To

keypad keys enter the phone number for your

OK (+) store the number

M > Messages M > VoiceMail Setup

voicemail

Receiving a New Voicemail Message

When you receive a voicemail message, your phone displays

New VoiceMail &. (Some networks only indicate when you

have messages, whether they are new or not.) If reminders are turned on, your phone sends a reminder every ﬁve minutes until you close the new message notiﬁcation, listen to the message, or turn off your phone.

Messages—Voicemail

From the new message notiﬁcation:

Do This To

Press CALL (+) call your voicemail phone number

and listen to the message

Listening to a Voicemail Message

To listen to your voicemail messages at any time:

Find the Feature

Your phone calls the voicemail phone number you stored. If you do not have a voicemail number stored, the phone guides you through storing a number.

M > Messages > VoiceMail

Messages—Text

Text messages are brief messages that you can send and receive (such as Where are we meeting?). Received messages appear on your phone display or in your text message inbox.

You must set up the text message inbox receive these messages. The total number of messages the inbox can hold depends on the length of the messages, and the number of other messages and drafts stored in your phone.

Note: Your service provider may have already programmed the text message inbox settings for you.

Setting Up the Text Message Inbox

before

you can send and

Find the Feature

Press To

CHANGE (+)

keypad keys enter the phone number for the

OK (+)

CHANGE (+)

M> Messages M > Text Msg Setup

scroll to Srvce Center No. change the Srvce Center No.

which is provided by your service provider

service center that handles your outgoing messages

store your service center number change the Expire After period

Messages—Text

Press To

keypad keys enter the expiration period—the

number of days your network tries to send unreceived messages

OK (+)

CHANGE (+)

SELECT (+)

* and # switch between the number and the

DONE (-)

store the expiration period change the Cleanup setting

scroll to the period of time that messages stay in your inbox

select the cleanup period If you select Custom, continue.

Otherwise, the procedure is complete.

change the entry for the number or label

label store the custom cleanup period after

you ﬁnish entering all information

Receiving a New Text Message

Note: You must set up the text message inbox before you can receive text messages.

When you receive a new message, your phone displays New

Message

phone sends a reminder every ﬁve minutes until you close the new message notiﬁcation, read the message, or turn off your phone.

X and gives an alert. If reminders are turned on, your

Messages—Text

When your inbox is full, any new message replaces the oldest unlocked message.

From the new message notiﬁcation:

Press To

READ (+)

Reading, Locking, or Deleting a Text Message

You can open your text message inbox to read, lock, or delete messages at any time.

Messages in the text message inbox are sorted from newest to oldest. The oldest messages are deleted as new ones are added. If you want to save a message, you should lock it to prevent it from being overwritten as new messages are received.

open the message (or your text message inbox if there are multiple messages)

Find the Feature

Press To

READ (+)

M > Messages > Text Msgs

scroll to the message you want (d = unread and urgent,

o = read, f = read and locked)

open the message

Messages—Text

Press To

SAVE (-)

DELETE

(+)

Sending a New Text Message

To create and send a new text message:

close the message without changes

delete the message

open the Text Msg Menu and scroll to other operations, such as Lock/

Unlock

Find the Feature

Press To

CHANGE (+)

keypad keys enter the phone number or email

OK (+)

CHANGE (+)

keypad keys enter the text message (see “Entering

M > Messages > Text Msgs M > Create Message

select To

address where you want to send the message

Note: To send the message to multiple recipients, see “Sending a New Text Message to More Than One Person” on page 71.

store the number or email address select Msg

Text” on page 38)

Messages—Text

Press To

OK (+)

CHANGE (+)

SELECT (+)

CHANGE (+)

keypad keys enter the number you want your

OK (+)

DONE (-)

YES (-)

(+)

store the text message Note: Message length is limited.

When 40 or fewer characters remain, a two-digit counter at the top of the display shows how many are left.

select Priority scroll to the priority you want

set the priority select Call

recipient to call back (the message’s

From ﬁeld)

store the number ﬁnish the message Your phone displays

Send Message Now?

send the message

cancel the message or save it as a draft

Messages—Text

Sending a New Text Message to More Than One Person

You can create and send a single text message to multiple recipients. To create the message:

Find the Feature

Press To

CHANGE (+)

BROWSE (+)

SELECT (+)

ADD (+)

DONE (-)

M > Messages > Text Msgs M > Create Message

select To open the Browse Menu scroll to Phonebook

select Phonebook scroll to a phone number or email

address where you want to send the message

add the number or address to the group of message recipients

Note: To add more recipients, scroll to and select other phone numbers and/or email addresses from the phonebook list.

close the phonebook list and return to the To ﬁeld in the text message window

Messages—Text

Press To

OK (+)

Sending a Quick Note Text Message

Quick notes are short, pre-written text messages that you can create, select, edit, and send quickly (for example,

Meet me at ...).

To send or save a quick note message:

store the numbers/addresses and complete the other message ﬁelds (for details, see “Sending a New Text Message” on page 69)

open the To Menu to browse for more phone numbers or email addresses

• Press S to scroll to Browse

• Press SELECT (+) to open the

Browse Menu and repeat this

procedure for the additional numbers/addresses

Find the Feature

Press To

M open the Quick Note Menu to

M > Messages > Quick Notes

scroll to the quick note

perform other procedures as described in the following list

Messages—Text

The Quick Note Menu includes the following options:

Option Description

New Open an editor where you can create a

new quick note. Enter text and press OK (+) to save it as a

quick note.

Edit Open an editor where you can edit the

selected quick note. Edit the quick note text and press OK (+)

to save your changes.

Delete Delete the selected quick note. Send Open a new message, with the selected

quick note text in the Msg ﬁeld. Complete the other ﬁelds in the message

(for details, see “Sending a New Text Message” on page 69).

To send the quick note to multiple recipients, see “Sending a Quick Note to More than One Person” on page 73.

Sending a Quick Note to More than One Person

To send a quick note text message to multiple recipients:

Find the Feature

M > Messages > Quick Notes

Messages—Text

Press To

M open the Quick Note Menu.

SELECT (+)

CHANGE (+)

BROWSE (+)

SELECT (+)

ADD (+)

DONE (-) close the phonebook list and return

scroll to the quick note

scroll to Send select Send

select To open the Browse Menu scroll to Phonebook

select Phonebook scroll to a phone number or email

address where you want to send the message

add the number or address to the group of message recipients

To add more recipients, scroll to and select other phone numbers and/or email addresses from the phonebook list.

to the To ﬁeld in the quick note text message window

Messages—Text

Press To

OK (+)

store the numbers/addresses and complete the other message ﬁelds (for details, see “Sending a New Text Message” on page 69)

open the To Menu to browse for more phone numbers or email addresses

• Press S to scroll to Browse

• Press SELECT (+) to open the

Browse Menu and repeat this

procedure for the additional numbers/addresses

Voice Notes

The voice note feature lets you record personal messages. You can play back a voice note at any time. There are no pre-recorded voice notes on your phone.

Recording a Voice Note

Your phone can store a total of two minutes of voice note recordings. (That is, the combined recording time of all voice notes cannot exceed two minutes.)

Use this procedure to record a voice note when the idle display is visible, or use it during a phone call to record the call. Your phone plays an alert tone to notify the other party that the call is being recorded.

Note: Recording phone calls is subject to varying state and federal laws regarding privacy and recording of conversations.

Tip: Make your voice recording in a quiet location. Hold the phone about four inches (10 centimeters) from your mouth, and speak directly into the phone’s microphone in a normal tone of voice.

Do This Result

Press and hold the voice key on the right side of your phone for the duration of the recording.

Speak your voice message into the phone.

A tone sounds in the earpiece and the phone displays the Recording

Voice Note

The phone records the message and displays a recording timer.

message.

Voice Notes

Do This Result

Release the voice key to stop recording.

Playing a Voice Note

To play a recorded voice note:

The phone displays the voice notes list number and the total recording time.

Find the Feature

Press To

PLAY (+)

When a Motorola Original™ headset accessory or FM radio headset accessory is attached to your phone, voice note playback is automatically routed to the headset.

Tip: You can play a voice note while taking a call. It won’t be transmitted to the other party.

M > Voice Notes

scroll to the voice note play the voice note

Micro-Browser

The micro-browser lets you access Web pages on your phone. Contact your service provider to set up access, if necessary.

Starting a Micro-Browser Session

To open the micro-browser:

Find the Feature

The micro-browser displays the home page set up by your service provider.

Press To

SELECT (+)

Shortcut: If you open a text message with a Web address (URL) in it, you can go directly to the URL by selecting M > Go To.

If you are unable to establish a network connection with the micro-browser, contact your service provider.

M > Browser

scroll to a bookmark or service select the service

Micro-Browser

Interacting With Web Pages

You can perform the following operations on a Web page:

Do This To

Press S Press S and then

SELECT (+)

Press keypad keys and then OK (+)

Press S to scroll to a phone number on a Web

page, then press N Press * go back to the previous Web page

scroll through a text message scroll through and select items in a

list

enter requested information

call the number from the micro-browser

Adjusting Your Settings

You can adjust a wide variety of phone settings to suit your needs.

Ring/Vibrate

Your phone rings or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an You can use a standard alert for all events, or set different alert types for different events. The alert setting indicator in your display shows the current standard alert setting:

alert

w y t

Loud ring Vibrate Silent

Soft ring

Ring and vibrate

Select a Ring/Vibration for All Events

Find the Feature

Press To

SELECT (+)

M > Settings > Ring/Vibrate

> Alert

scroll to the alert you want to use select the alert

The phone displays the

Changed: Alert message.

Adjusting Your Settings

Select a Ring/Vibration for a Speciﬁc Event

You can select the alert that your phone uses for a speciﬁc event (such as an incoming call) from 32 different preset tones and vibrations. When you select a ring or vibration alert for a event, it overrides the default alert set for

Tip: This feature also lets you set the ringer volume and keypad volume.

all

events.

specific

Find the Feature

Press To

CHANGE (+)

SELECT (+)

M > Settings > Ring/Vibrate

Alert

Detail

scroll to the event for which you want to set a new alert

select the event The phone displays the list of

available alerts. scroll to the alert you want for the

event select the alert

The phone displays the

Changed:

Event Alert

message.

Reordering Menu Items

You can customize the order of the items in your phone’s main menu, depending upon your usage.

Adjusting Your Settings

Find the Feature

Press To

GRAB (+)

INSERT (+)

M > Settings

> Other Settings > Personalize > Main Menu

scroll to the menu item you want to move

grab the menu item you want to move

move the item up or down the menu insert the item in the new location

Customizing a Soft Key Function

You can relabel the soft keys (- and +) to access different main menu items from the idle display.

Find the Feature

Press To

CHANGE (+)

M > Settings

> Other Settings > Personalize > Keys

scroll to Left or Right open the key editor

scroll to the new key function conﬁrm the new function

The key will have the new function whenever the phone is idle.

Security

Assigning a New Code or Password

Your phone’s four-digit unlock code is originally set to 1234, and the six-digit security code is originally set to 000000 at the factory. Your service provider may reset these numbers before you receive your phone.

If your service provider has recommend that you change them to prevent other users from accessing your personal information or modifying your phone settings. The unlock code must contain four digits, and the security code must contain six digits. Be sure to make a note of the new numbers.

Locking and Unlocking Your Phone

You can lock your phone manually or set your phone to lock automatically whenever you turn it off.

When you try to use a locked phone, it asks you to enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages,

You can make emergency calls on your phone even when it is locked. See “Dialing an Emergency Number When the Phone is Locked” on page 28.

but you must unlock it to answer

not

reset these numbers, we

Security

Lock Your Phone Manually

Find the Feature

Press To

keypad keys enter your four-digit unlock code

OK (+)

M > Settings > Security

> Phone Lock > Lock Now

lock the phone

Set Your Phone to Lock Automatically

You can set your phone to lock every time you turn it off:

Find the Feature

Press To

keypad keys enter your four-digit unlock code

OK (+)

M > Settings > Security

> Phone Lock > Automatic Lock > On

set the phone to lock automatically

Unlock Your Phone

At the Enter Unlock Code prompt:

Press To

keypad keys enter your four-digit unlock code

The unlock code is originally set to

1234.

OK (+)

unlock your phone

Security

Locking and Unlocking Your Keypad

You can lock your phone keypad to prevent accidental use. This feature is useful in situations where an accidental keypress might inadvertently dial an emergency number or one-touch dial number (for example, when carrying your phone in a purse or pocket).

Press To

M * lock or unlock your keypad

Note: Incoming calls and messages unlock the keypad.

Troubleshooting

Check these questions ﬁrst if you have problems with your phone:

Question Answer

Is your phone set up correctly?

Is your battery charged? Do you see B in the display?

Does the handset have a signal? Do you see j in the display?

Is the earpiece volume too low or does the phone not ring?

Press M #. If you do not see your phone number, contact your service provider.

The battery level indicator should have at least one segment showing (C). If it does not, recharge your battery. (See “Charging the Battery” on page 18 and “Battery Use” on page 25.)

Make sure that your antenna is fully extended (if applicable). The signal strength indicator should have at least one segment showing ( not, move to an area with a stronger signal to use your phone.

Press the upper volume key on the side of the phone.

1). If it does

Troubleshooting

Question Answer

Has the phone been damaged, dropped, or gotten wet?

Was a non-Motorola battery or battery charger used?

The following refer to speciﬁc problems:

Problem Solution

I pressed the power key, but nothing happened.

The display says:

Enter Unlock

. How do I

Code

unlock my phone?

Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone’s limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories.

Be sure to press and hold Pthe power key until the display appears and you hear an audible alert (this could take a couple of seconds). If nothing happens, check that a charged battery is installed. (See “Installing the Battery” on page 17.)

Enter the factory-preset unlock code (1234), or the last four digits of your phone number. (See “Locking and Unlocking Your Phone” on page 83.) If this fails, call your service provider (the company that sends you your monthly wireless service bill).

Troubleshooting

Problem Solution

I cannot send/ receive calls.

I cannot open my inbox.

My phone’s display is too dark.

Make sure that your antenna is fully extended (if applicable) and that you have a phone signal (see the “Signal Strength Indicator” item on page 23). Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings.

Your phone also may have the

Restrict Calls feature turned on. If

you know the unlock code, you can change this setting in the security menu (M > Settings > Security).

Before you can use text or information services messages, you must set up the appropriate inbox. See “Setting Up the Text Message Inbox” on page 66.

You can use the Contrast Setting feature (see page 53) to change the level of contrast in your phone display.

You can also use the Backlight feature (see page 52) to change the length of time that your phone’s backlight display stays on.

Troubleshooting

Problem Solution

I am unable to record a voice note or voice name.

I launched the micro-browser but the display says: Service Not

Available

I launched the micro-browser but the display says: Data Server

Unavailable

Try moving to a quieter location to make your voice recording. Hold the phone about four inches (10 centimeters) away from your mouth, and speak directly into your phone’s microphone in a normal tone of voice.

You may be in an area without service. If you have wireless service, look in the display for the digital signal indicator (F). If you do not see the indicator, you may be in an area that has only analog service or no service at all. If you see the digital signal indicator, you may be connected to a digital network that does not support Internet access.

Try again in a few minutes. The servers may be temporarily busy.

Programming Instructions

Follow this procedure if you need to program your phone’s phone number or system ID.

Note: Programming is normally done by a trained technician at the site of purchase. Users should not make changes other than ones in the following procedure.

Before programming, ask your service provider for your:

• 10-digit MIN (Mobile Identiﬁcation Number)

• 8- to 15-digit IMSI (International Mobile Service Identiﬁer)

• 8- to 15-digit MDN (Mobile Directory Number)

• 5-digit AMPS SysID number

• 5-digit CDMA SysID number

Do This To

Press 7 4 6 6 3

# M M

(These keys spell P-H-O-N-E + # M M).

Press SELECT (+)

Press the keypad keys for the 10-digit MIN

Press OK (+)

Similarly, enter appropriate numbers for the IMSI, MDN, AMPS SysID, and CDMA SysID

Press DONE (-)

Press BACK (-)

open the user activation menu

select NAM1 open the MIN display and

enter the new MIN store the new MIN

close the NAM1 list close the user activation

Speciﬁc Absorption Rate Data

This model phone meets the government’s requirements for exposure to radio waves.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientiﬁc organizations through periodic and thorough evaluation of scientiﬁc studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Speciﬁc Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. conducted using standard operating positions reviewed by the FCC with the phone transmitting at its highest certiﬁed power level in all tested frequency bands. Although the SAR is determined at the highest certiﬁed power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Tests for SAR are

Before a phone model is available for sale to the public, it must be tested and certiﬁed to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 1.55 W/kg2, and when worn on the body, as described in this user guide, is 1.41 W/kg.2 (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on ﬁle with the FCC and can be found under the Display Grant section of:

http://www.fcc.gov/oet/fccid

after searching on FCC ID IHDT56AL1.

1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

2. The SAR information provided to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.

The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile Phones

FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown— about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions.

Why the concern?

Mobile phones emit low levels of radio frequency energy (i.e., radio frequency radiation) in the microwave range while being used. They also emit very low levels of radio frequency energy (RF), considered non-signiﬁcant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientiﬁc evidence does not demonstrate any adverse health effects associated with the use of mobile phones.

FDA Update

What kinds of phones are in question?

Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antenna—the primary source of the RF— and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned.

How much evidence is there that hand-held mobile phones might be harmful?

Brieﬂy, there is not enough evidence to know for sure, either way; however, research efforts are on-going. The existing scientiﬁc evidence is conﬂicting and many of the studies that have been done to date have suffered from ﬂaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conﬂicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones.

First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day.

For the past ﬁve years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two ﬁndings in particular that merit additional study:

In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically signiﬁcant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years.

When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the

National Cancer Institute is expected to bear on the accuracy and repeatability of these results.

Researchers conducted a large battery of laboratory tests to

assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conﬂicting. Thus, follow-up research is necessary.

FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-funded research ﬁndings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is expected to lead to FDA providing research recommendations and scientiﬁc oversight of new CTIA-funded research based on such recommendations.

Two other studies of interest have been reported recently in the literature:

Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they

performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.

In a study of 209 brain tumor cases and 425 matched

controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used.

Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically signiﬁcant.

In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to provide the necessary answers to the outstanding questions about the safety of mobile phones.

What is known about cases of human cancer that have been reported in users of hand-held mobile phones?

Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people

each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information.

What is FDA's role concerning the safety of mobile phones?

Under the law, FDA does not review the safety of radiationemitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.

Although the existing scientiﬁc data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone

industry to take a number of steps to assure public safety. The agency has recommended that the industry:

• support needed research into possible biological effects of RF of the type emitted by mobile phones

• design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function

• cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health

At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are:

• National Institute for Occupational Safety and Health

• Environmental Protection Agency

• Federal Communications Commission

• Occupational Health and Safety Administration

• National Telecommunications and Information Administration

The National Institutes of Health also participates in this group.

In the absence of conclusive information about any possible risk, what can concerned individuals do?

If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key

factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.

People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to:

• a mobile phone in which the antenna is located outside the vehicle

• a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package

• a headset with a remote antenna to a mobile phone carried at the waist

Again, the scientiﬁc data do not demonstrate that mobile phones are harmful. But if people are concerned about the radio frequency energy from these products, taking the simple precautions outlined above can reduce any possible risk.

Where can I ﬁnd additional information?

For additional information, see the following Web sites:

100

Motorola 120c User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Guide

Safety and General Information

Getting Started

About Your Phone

Sending and Receiving Calls

Entering Text

Menu Feature Descriptions

Phonebook

Radio

Messages—Voicemail

Voice Notes

Micro-Browser

Adjusting Your Settings

Security

Troubleshooting