Motorola 0032 Service Manual

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Consumer Solutions & Support

US Competency Center

600 NORTH US Highways 45

Libertyville, Illinois 60048

FSB Number: LVCC 2003-0032

Author: Leoncio Ramos

Date: April 29, 2003

Total No.Of Pages: 2

Subject: Universal Belt Clip

Model Affected: All SYN8763A (Black) and SYN9766A (Cool Grey)

This bulletin describes design changes to the SYN8763A (Black) and SYN9766A (Cool Grey) belt clips

and the reasons for the changes.

Service has been made aware that Universal Belt Clips SYN8763A (Black) and SYN9766A (Cool Grey)

have been redesigned to address the following customer complaints.

1. Locking tip wearing off.

2. Fracture of holding rail, detent, locking arm, and missing locking button (disassembly/ falling

apart).

3. Detent hook breaking off.

4. Button on holster or case is not retained by clip; button is easily bumped out of Clip.

5. Release button on belt clip sticks (will not pop back up). Front and back plastic pieces are

breaking apart.

6. Top of detent hook wears down quickly

The following changes were made in order to improve the reliability of the belt clips. The new belt clips

will be identified as SYN8763B

(Black) and SYN9766B (Cool Grey).

1. Rail design strength was tested as part of qualification testing.

2. Moving the main body gate from its present location at the high stress area to the opposite end of

the part.

3. Add two small plastic nubs molded into the front housing of the clip and die cutting metal spring

clip.

4. The leaf spring/main body interface was redesigned. The new design was implemented in

production on 02/18/03. The average force required for forced disassembly is now 30.8 lbs vs.

the previous 8.1 lbs.

5. Installed new lifter.

6. An inspection step was added to measure the 1.65mm wall thickness of the main body

part before assembly.

7. The Q.C. Inspector have been instructed to use the correct reference when measuring the

latch height at the assembly stage.

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