8
Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and 
design. The company, therefore reserves the right to change the specification of its 
models at any time.
The After Sales Division 
Morphy Richards Ltd
Mexborough, South Yorkshire, 
England, S64 8AJ
Helpline (office hours) 
UK 0870 060 2604 
Republic of Ireland 1800 409119
VC73352MUK Rev2  06/06
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www.morphyrichards.com
YOUR TWO YEAR 
GUARANTEE
It is important to retain 
the retailers receipt as 
proof of purchase. Staple
your receipt to this back 
cover for future reference.
Please quote the following 
information if the product 
develops a fault. These 
numbers can be found on 
the base of the product.
Model no. Serial no.
All Morphy Richards 
products are individually 
tested before leaving the 
factory. In the unlikely event 
of any appliance proving to 
be faulty within 28 days of 
purchase it should be 
returned to the place of 
purchase for it to be 
replaced.
If the fault develops after 
28 days and within 24 
months of original 
purchase, you should 
contact the Helpline 
number quoting Model 
number and Serial number 
on the product, or write to 
Morphy Richards at the 
address shown.
You may be asked to return 
a copy of proof of 
purchase.
Subject to the exclusions 
set out below (see 
Exclusions) the faulty 
appliance will then be 
repaired or replaced and 
dispatched usually within 7 
working days of receipt.
If you suspect a fault, 
follow the simple checks 
detailed below before 
retrying the appliance or 
calling the helpline.
• Check the filters for 
blockages.
• Check the tools / tubes for 
blockages.
• Check the plug is firmly in the 
socket is working by trying 
another appliance.
• Check the fuse in the plug.
If for any reason this item is 
replaced during the 2 year 
guarantee period, the 
guarantee on the new item 
will be calculated from 
original purchase date. 
Therefore it is vital to retain 
your original till receipt or 
invoice to indicate the date 
of initial purchase.
To qualify for the 2 year 
guarantee the appliance 
must have been used 
according to the 
instructions supplied. 
Exclusions
Morphy Richards shall not 
be liable to replace or 
repair the goods under the 
terms of the guarantee 
where:
1 The fault has been caused
or is attributable to 
accidental use, misuse, 
negligent use or used 
contrary to the 
manufacturers
recommendations or where 
the fault has been caused 
by power surges or 
damage caused in transit.
2 The appliance has been
used on a voltage supply 
other than that stamped on 
the products.
3 Repairs have been
attempted by persons 
other than our service staff 
(or authorised dealer).
4 Where the appliance has
been used for hire 
purposes or non domestic 
use.
5 Morphy Richards are not
liable to carry out any type 
of servicing work, under 
the guarantee.
6 The guarantee excludes
consumables such as 
some filters.
• This guarantee does not 
confer any rights other than 
those expressly set out 
above and does not cover 
any claims for 
consequential loss or 
damage. This guarantee is 
offered as an additional 
benefit and does not affect 
your statutory rights as a 
consumer.
• This guarantee is valid in 
the UK and Ireland only.