Morphy richards LUXURY HEATED THROW user Manual

5

UK Helpline 0844 871 0948 Ireland Helpline 1800 409 119

After sales servicing

Examine the throw and cord
frequently for signs of wear or
damage. In the case of damage,
do not use. If the throw fails to
operate, check the following:

1 Ensure that the plug and socket

have not become disconnected.

2 Check that the supply plug is

correctly connected to the flex.

3 Check the supply fuse and the 3

amp plug fuse if applicable.

HELPLINE

If you have any difficulty with
your appliance, do not hesitate
to call us.

We are more likely to be able to
help than the store from where
you bought it.

Please have the following
information ready to enable our
staff to deal with your query
quickly.

• Name of the product

• Model number as shown on the
back of the switch of the
appliance.

• Serial number as shown on the
back of the switch of the
appliance.

UK Helpline

0844 871 0948

Ireland Helpline

1800 409 119

WEBSITE

You may also contact us through
our website, or visit the site to
browse and purchase appliances,
spare parts and accessories from
the extensive Morphy Richards
range.

EB75320MUK Rev1:EB75320MUK Rev1 19/04/2010 11:14 Page 1

6

EB75320 MUK Rev 1 04/10

Morphy Richards products are intended for household use only.

Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of its
models at any time.

For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should
not be disposed of with household
waste.
Please recycle where facilities exist.
Check with your Local Authority or
retailer for recycling advice in your
country.

YOUR THREE
YEAR
GUARANTEE

It is important to retain the
retailer’s receipt as proof of
purchase. Staple your receipt
to this back cover for future
reference.

Please quote the following
information if the product
develops a fault. These
numbers can be found on
the rating label attached to
the throw and back of the
switch.

Model no.

Serial no.

All Morphy Richards
products are individually
tested before leaving the
factory. In the unlikely event
of any appliance proving to
be faulty within 28 days of
purchase, it should be
returned to the place of
purchase for it to be
replaced.

If the fault develops after 28
days and within 36 months
of original purchase, you
should contact the Helpline
number quoting Model
number and Serial number
on the product, or write to
Morphy Richards at the
address shown.

You may be asked to return
a copy of proof of purchase.

Subject to the exclusions set
out below (see Exclusions),
the faulty appliance will then
be replaced and dispatched
usually within 28 working
days of receipt.

If, for any reason, this item is
replaced during the 3 year
guarantee period, the
guarantee on the new item
will be calculated from
original purchase date.
Therefore, it is vital to retain
your original till receipt or
invoice to indicate the date
of initial purchase.

To qualify for the 3 year
guarantee, the appliance
must have been used
according to the
manufacturer’s instructions.

EXCLUSIONS

Morphy Richards shall not
be liable to replace the
goods under the terms of the
guarantee where:

1 The fault has been caused or

is attributable to accidental
use, misuse, negligent use or
used contrary to the
manufacturer’s
recommendations or where
the fault has been caused by
power surges or damage
caused in transit.

2 The appliance has been

used on a voltage supply
other than that stamped on
the products.

3 Repairs have been

attempted by persons other
than our service staff (or
authorised dealer).

4 The appliance has been

used for hire purposes or
non domestic use.

5 The appliance is second

hand.

6 Morphy Richards are not

liable to carry out any type of
servicing work, under the
guarantee.

• This guarantee does not
confer any rights other than
those expressly set out
above and does not cover
any claims for consequential
loss or damage. This
guarantee is offered as an
additional benefit and does
not affect your statutory
rights as a consumer.

The After Sales Division
Morphy Richards Ltd

Mexborough, South Yorkshire,
England, S64 8AJ

Helplines (office hours)
UK 0844 871 0948
Republic of Ireland 1800 409 119

EB75320MUK Rev1:EB75320MUK Rev1 19/04/2010 11:14 Page 2