For details of other Morphy Richards products, please see our website:
If you have a problem or complaint, please call our dedicated UK based helpline
before returning your product to the retailer from where it was purchased.
UK Helpline: 0844 871 0960
Replacement Parts: 0844 873 0726
Ireland Helpline: 1800 409 119
Upon registration with Morphy Richards
(UK & ROI only)
Register online for your 2 year
guarantee. See back of this
instruction book for details.
(UK and Ireland customers only)
www.morphyrichards.co.uk
KT43922 MUK Rev 3
www.homeofthehouseproud.com
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join us online at our blog, Facebook or Twitter pages.
Please read and keep these instructions
43922 rev3_x 14/10/2010 09:33 Page 1
UK Helpline 0844 871 0960 Replacement Parts 0844 873 0726 Ireland Helpline 1800 409 119
2
⁄
¤
‹
›
fi
fl
‡
·
‚
„
‰
Â
Features
⁄ Water reservoir
¤ Reservoir filling point
‹ Handle
› Cup size selector
fi Stop button
fl Start button
‡ Spout
· Lights
‚ Drip tray
„ Base
‰ Power connector
 Boiling Chamber
43922 rev3_x 14/10/2010 09:33 Page 2
3
For details of other Morphy Richards products, please see our website:
3
Please also refer to the main instruction
booklet, which con tains impor tant
safety information and more detail on
how to use the Meno One Cup.
Lift the handle to open the water
reservoir filling point.
1
Fill your Meno One Cup with water.
2
Place your Meno One Cup on the
base and slide the drip tray into
position. Plug in your Meno One Cup.
3
Place a cup under the spout on the
drip tray.
Adjust the cup size selector to the
amount of water to the amount you
require.
4
Press the start button, your hot water
will be dispensed shortly.
5
Quick start guide
43922 rev3_x 14/10/2010 09:33 Page 3
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UK Helpline 0844 871 0960 Replacement Parts 0844 873 0726 Ireland Helpline 1800 409 119
4
OPERATING THE
APPLIANCE
BEFORE USE
Before using your Meno
One Cup for the first time
or if you have not used it
for some time, rinse the
machine by running some
water through the machine.
Follow the making a drink
instructions and dispose of
the hot water.
Making a drink
1 To fill the water tank, lift the
handle ‹ to the upright
position and carry to a tap
to fill or by pouring water in
from a jug in position. The
water tank flap will open
automatically when the
handle is raised.
Once you have the required
level of water and the unit
is back on the base „
securely, place the handle
down. This will close the
flap.
2 Ensure that the drip tray is
attached by sliding it into
place. ‚
3 Adjust the cup size selector
› to the correct size for
your cup, left being a small
cup (150ml), right being a
large cup (maximum
dispense at one time is
300ml). ›
4 Place a cup to hold the hot
water on the drip tray
below the spout. ‡
5 Press the start button fl.
The unit will become
illuminated and will begin to
heat and dispense the
required amount of water.
6 If the unit does not start
boiling, check the base is
connected correctly.
7 If you find the cup is
getting too full, or you have
not placed your cup in
position, the excess water
will overflow into the drip
tray. Alternatively, press the
stop button. fi
Ensure you empty the drip
tray after every use when
cooled by removing from
the bottom of the unit.
8 When dispensed, the
illumination will go off and
the unit will make a gulping
noise which is normal.
9 If you require another cup
afterwards, ensure enough
water is in the tank, and
press the start button again
to begin.
If you want to empty the
water from the unit, take off
the base and use the
handle to carry to the sink
and empty.
When you think it is empty,
shake to ensure all the
water has been dispensed.
Descaling
IMPORTANT: As this
appliance is fitted with a
concealed element it must
be descaled regularly. The
frequency of descaling
depends on usage and the
hardness of the water in
your area.
Excessive scale can cause
the appliance to switch off
before boiling and may
damage the element
invalidating the warranty.
It is essential that regular
descaling takes place.
1 Fill the water reservoir to
maximum level with cold
water.
2 Add one sachet of
proprietary liquid descaler,
which is suitable for plastic
kettles.
3 Set cup size selector › to
maximum and place
suitable vessel under the
spout.
4 Press the start button fl
and allow the unit to run
and dispense the full
volume of water.
5 Repeat steps 3 and 4.
6 Allow unit to stand for 10
minutes.
7 Press the start button fl
and allow the unit to run
and dispense the full
volume of water.
8 Repeat step 7 until the tank
is empty.
9 Tip unit upside down over a
sink and shake to remove
any water left in the boiling
chamber Â.
10 Fill the water reservoir to
maximum level with cold
water.
11 Set cup size selector to
maximum and place
suitable vessel under the
spout.
12 Repeat steps 7-10.
13 Continue to use as normal.
IMPORTANT: Ensure that
the electrical connections
are completely dry before
using the appliance.
HINTS AND TIPS
Cleaning and
maintenance
WARNING: Always
disconnect the plug from
the mains and allow the
appliance to cool before
cleaning.
Wipe the outside with a
damp cloth.
IMPORTANT: Do not use
abrasive cleaners on the
outside of the appliance
which may scratch the
surface.
43922 rev3_x 14/10/2010 09:33 Page 4
For details of other Morphy Richards products, please see our website:
5
5
Problem Reason Solution
The start button will not
work.
The Meno One Cup needs
to reset after its last use.
Wait for five seconds and
try again.
My Meno One Cup does
not dispense a full cup.
1. The cup size selector is
not set correctly.
2. There is less than one
cup's volume in the water
reservoir.
1. Adjust the cup size
selector according to the
cup you have placed on
the drip tray.
2. Refill your Meno One Cup.
My cup is overfilling. The cup size selector is
not set correctly.
Adjust the cup size
selector according to the
cup you have placed on
the drip tray.
My Meno One Cup makes
an unusual noise once
boiled.
This is the dispense
mechanism resetting so
that only one cup is
dispensed at a time.
This means it is working
correctly.
The temperature of the
water seems cooler.
There may be a build up of
limescale.
Descale your Meno One
Cup (refer to Descaling.)
My Meno One Cup does
not boil or illuminate.
1. Your Meno One Cup is not
plugged in.
2. The base unit is not
attached to the unit.
3. There is no water in the
water reservoir.
1. Plug it in and switch on at
the socket.
2. Check the base and unit
are connected correctly.
3. Once your Meno One Cup
has cooled down, refill
with cold water.
Occasionally, water drips
from the spout after the
unit has dispensed hot
water.
There may be a small
amount of residual water
left in the pump after it has
been dispensed.
This is normal. The drip
tray will catch any drops
that may occur.
There is steam coming
through the top of my
Meno One Cup.
As with a standard kettle,
boiling water will produce
steam which needs to be
released.
This is normal, your
Meno One Cup has
been designed to
direct steam in this
way.
Troubleshooting
43922 rev3_x 14/10/2010 09:33 Page 5
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6
UK Helpline 0844 871 0960 Replacement Parts 0844 873 0726 Ireland Helpline 1800 409 119
IMPORTANT
SAFETY
INSTRUCTIONS
The use of any electrical
appliance requires the
following common sense
safety rules.
Primarily there is danger of
injury or death and
secondly the danger of
damage to the appliance.
These are indicated in the
text by the following two
conventions:
WARNING: Danger to the
person!
IMPORTANT: Damage to
the appliance!
In addition, we offer the
following safety advice.
Location
• This appliance is intended
to be used in household
and similar applications
such as:
farm houses;
by clients in hotels, motels
and other residential type
environments;
bed and breakfast type
environments.
It is not suitable for use in
staff kitchen areas in shops,
offices and other working
environments.
• Remove all the packaging
and retain for future
reference.
• Ensure the Meno One Cup
machine is used on a firm,
flat surface.
• Do not use the Meno One
Cup machine outdoors or
near water.
• Do not place the Meno One
Cup on a highly polished
wooden surface as damage
may occur to the surface.
• Do not place the Meno One
Cup on or near hot
surfaces such as a hot
plate, radiant rings or near
a naked flame.
• WARNING: Do not place
the Meno One Cup onto
a metal tray or metal
surface whilst in use.
Mains cable
• Do not let the mains cable
hang over the edge of the
worktop where a child
could reach it.
• Do not let the cable run
across an open space e.g.
between a low socket and
table.
• Do not let the cable run
across a cooker or other
hot area which might
damage the cable.
• The mains cable should
reach from the socket to
the base unit without
straining the connections.
• If the supply cable is
damaged, it must be
replaced by the
manufacturer, its service
agent or similarly qualified
persons in order to avoid a
hazard.
Other safety
considerations
• Disconnect the Meno One
Cup from the mains supply
when filling, cleaning or not
in use.
• Keep the outside of the
Meno One Cup area clean
and dry at all times.
• Do not touch hot surfaces.
Always use handles or
knobs on the Meno One
Cup.
• Do not immerse the Meno
One Cup itself in water and
always ensure the electrical
connections are kept dry.
• Do not operate any
appliance with a damaged
cord or plug or after the
appliance malfunctions or
has been damaged in any
manner. Ring the helpline
number for advice on
examination and repair.
• The use of attachments or
tools not recommended or
sold by Morphy Richards
may cause fire, electric
shock or injury.
• Do not use the Meno One
Cup for anything other than
its intended purpose.
• Morphy Richards
recommends that the mains
cable of the base cannot be
repaired. If the mains lead
is damaged, the base unit
base should be discarded
and replaced.
• Do not leave the appliance
unattended whilst in use.
• Do not attempt to connect
any other appliance to the
base unit or this appliance
to another base unit.
• This machine is only
intended to boil hot water,
do not put tea or coffee into
the machine.
Product safety
• Never use warm or hot
water to fill the water
reservoir.
• Do not overfill the water
reservoir.
Personal safety
• Do not touch metal parts
until the unit has cooled.
• WARNING: This appliance
contains magnets, care
must be taken by
individuals using
pacemakers.
43922 rev3_x 14/10/2010 09:33 Page 6
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For details of other Morphy Richards products, please see our website:
7
• This appliance is not
intended for use by
persons (including children)
with reduced physical,
sensory or mental
capabilities, or lack of
experience and knowledge,
unless they have been
given supervision or
instruction concerning use
of the appliance by a
person responsible for their
safety.
• CAUTION: Ensure that the
Meno One Cup is switched
off before removing it from
its base.
• Do not move the Meno One
Cup when switched on.
Children
• Children do not understand
the dangers associated
with operating electrical
appliances. Never allow
children to use this
appliance.
• Children should be
supervised to ensure that
they do not play with the
appliance.
Treating scalds
• Run cold water over the
affected area immediately.
Do not stop to remove
clothing, get medical help
quickly.
ELECTRICAL
REQUIREMENTS
Check that the voltage on
the rating plate of your
appliance corresponds with
your house electricity
supply which must be A.C.
(Alternating Current).
If the socket outlets in your
home are not suitable for
the plug supplied with this
appliance the plug should
be removed and the
appropriate one fitted.
WARNING: The plug
removed from the mains
lead, if severed, must be
destroyed as a plug with
a bared flexible cord is
hazardous if engaged
into a live socket outlet.
Should the fuse in the 13
amp plug require changing,
a 13 amp BS1362 fuse
must be fitted.
WARNING: This appliance
must be earthed.
HELPLINE
If you have any difficulty
with your appliance, do not
hesitate to call us.
We are more likely to be
able to help than the store
from where you bought it.
Please have the following
information ready to enable
our staff to deal with your
query quickly.
• Name of the product.
• Model number as shown
on the underside of the
appliance.
• Serial number as shown on
underside of the appliance.
UK Helpline 0844 871 0960
Replacement Parts 0844 873 0726
Ireland Helpline 1800 409 119
WEBSITE
You may also contact us
through our website, or visit
the site to browse and
purchase appliances, spare
parts and accessories from
the extensive Morphy
Richards range.
43922 rev3_x 14/10/2010 09:33 Page 7
8
REGISTERING
YOUR TWO YEAR
GUARANTEE
Your standard one year guarantee is
extended for an additional 12
months when you register the
product within 28 days of purchase
with Morphy Richards. If you do not
register the product with Morphy
Richards within 28 days, your
product is guaranteed for 1 year. To
validate your 2 year guarantee
register with us online at
www.morphyrichards.co.uk
N.B. Each qualifying product needs
to be registered with Morphy
Richards individually.
Please note that the 2 year
guarantee is only available in the
UK and Ireland. Please refer to the
one year guarantee for more
information.
YOUR ONE YEAR
GUARANTEE
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops
a fault. These numbers can be
found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase, it should be
returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days
and within 12 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy
Richards at the address shown.
You may be asked to return a copy
of proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced, as appropriate and
dispatched usually within 7 working
days of receipt.
If, for any reason, this item is
replaced or repaired during the 1
year guarantee period, the
guarantee on the new item will be
calculated from original purchase
date. Therefore it is vital to retain
your original till receipt or invoice to
indicate the date of initial purchase.
To qualify for the 1 year guarantee,
the appliance must have been used
according to the instructions
supplied. For example, crumb trays
should have been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
2 The appliance has been used on a
voltage supply other than that
stamped on the products.
3 Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4 The appliance has been used for
hire purposes or non domestic use.
5 The appliance is second hand.
6 Morphy Richards reserves the right
not to carry out any type of
servicing or repair work, under the
guarantee, at its discretion.
7 Plastic filters for all Morphy
Richards kettles and coffee makers
are not covered by the guarantee.
8 Batteries and damage from leakage
are not covered by the guarantee.
• This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
Morphy Richards products are intended for household use only.
See usage limitations within the location safety instructions.
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of
it’s models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0960
Spare Parts 0844 873 0726
Republic of Ireland 1800 409 119
KT43922 MUK Rev 3 10/10
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
43922 rev3_x 14/10/2010 09:33 Page 8
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