Monarch 9494 User Manual

Monarch Marking Systems

Operator's Handbook

MONARCH@ 9494 TM

THERMAL PRINTER

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TC94940HI 12/94

@1994 Monarch Marking Systems, Inc. All Rights Reserved.

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Each product and program carries a respective written
warranty, the only warranty on which the customer can rely.
Monarch reserves the right to make changes in the product
and the programs and their availability at any time and without
notice. Although Monarch has made every effort to provide
complete and accurate information in this manual, Monarch
shall not be liable for any omissions or inaccuracies. Any
update will be incorporated in a later edition of this manual.

WARNING

This equipment has bee"ntested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates,uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus doe$ not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.

Le present appareil numerique n'emet pas de bruits radioelectriques

depassant les limites applicables aux appareils numeriques de la classe
A prescrites dans Ie Reglement sur Ie brouillage radioelectrique edicte
par Ie ministere des Communications du Canada.

NICKEL - CADMIUM RECHARGEABLE

BATTERY. FOR PROPER RECYCLING

OR DISPOSAL, 1-800-231-7700

Ni-Cd

Trademarks

Monarch is a registered trademark of Monarch Marking Systems, Inc.
9494 is a trademark of Monarch Marking Systems, Inc.

Preface

This ma nual cont ains i nform atio n abou t the pr inte r ’s

✦ fea tur es and f unct ions
✦ general operation
✦ pro cedur es f or main ten ance an d tro uble shoot ing.

You can pur cha se an op tion al doc ume ntatio n pac kage that
includes:

✦

MPCLII Packet Reference Manual

desig n labe ls, cr eate f ormat s, an d use on lin e com mands
to control the printer.

✦

MPCLII Graphics Manual

print graphics with the printer.

—explains how to create and

Audience–––––––––––––––––––––––––––––––––––––––––––––––––––

The

Operator’s Handbook

and applying labels.

is design ed fo r the per son pr intin g

—explains how to

i

9494 Operator’s Handbook

Terms to Know –––––––––––––––––––––––––––––––––––––––––––––

continuous mode Print mode in which a format and data with a

specifi c quantity are sen t to the printer to be
printed in one continuous strip.

download (send) Transmission of data from the host to your

printer.

format Data stream that contains the speci fic label

design for printing data.

host Any mainframe, minicomputer, data collect

terminal or personal computer.

label da ta Data stream that contains the actual data

printed on a l abel.

non-peel mode Feed mode in which the printer prints and

dispenses labels without peeling them from the
backing paper.

on-demand mode Print mode in which the printer prints and

dispens es one label at a time.

peel mode Feed mode in which the printer prints and

dispenses one peeled label at a time.

online Direct communication between a computer and

the printer.

System
Administrator

trigger Button used to feed and print labels, clear

ii

Individual responsible for creating and
downloading data streams.

errors, and print a test label.

Table of Contents

1. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Connecting the Communicati o ns Cab le . . . . . . . . . . . . . . . .1-3

Communication Value s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

2. Loading Ribbon and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Reloading a Ribbon Cassett e . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Loading Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Loading for Peel Mode . . . . . . . . . . . . . . . . . . . . . . . 2-7

Loading for Non-Pee l Mode . . . . . . . . . . . . . . . . . . 2-11

3. Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Printing in On-Demand Mode . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Printing in Continuous Mode . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Interrupting a Print Job . . . . . . . . . . . . . . . . . . . . . . . 3-3

4. Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Clearing Label Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Problems and Solution s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

iii

9494 Operator’s Handbook

6. Specifications and Accessories . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Label Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Cable Pin Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

iv

Chapter 1. Installation

This printer is a tabletop, online-only unit used to print labels.
When you first receive the printer, you must:

✦ Conn ect t he pow er cord to the p rint er. See "Conne cti ng

the Power Cord."

✦ Load your labels. See Chapter 2, "Loading Ribbon and

Supplies."

✦ Print a test label to make sure the printer operates. See

Chapte r 5, "Trou blesh ooti ng."

✦ Co nnect the pri nter to a hos t to dow nload form ats an d

label data. See "Connecting the Communications
Cable."

✦ Make sure communication values at the printer and the

host are the sa me. D efault com munic ation valu es ar e
listed in "Communication Values." To change the default
values, contact your company’s host support person or
see the

MPCLII Packet Reference Manual

.

Power Supply ––––––––––––––––––––––––––––––––––––––––––––––

The printer is shipped with an internal power supply that is
universal for all input power sources.

✦ Voltage r ange : 90–2 60v
✦ Fr eque ncy r ange : 50–60H z

1-1

9494 Operator’s Handbook

Connecting the Power Cord ––––––––––––––––––––––––––––––––––

Before you plug or unplug the power cord, turn the printer off.
To connect the power cord:

1. Turn the printer off. (I) indicates on and (O) indicates off.

2. Turn the printer as shown.

3. Insert the power cord into the socket as shown below.

1-2

Power Cord

Socket

4. Plug t he othe r end o f the po wer cor d into a grou nded

electrical outlet of the correct voltage.

WARNING: The power supply cord is intended to serve as the

disconnect device. The socket-outlet shall be
near the equipment and shall be easily accessible.

Chapter 1. Installation

Communications
Cable

Communications
Port

1-3

9494 Operator’s Handbook

Connecting the Communications Cable –––––––––––––––––––––––

Before receiving data, you must connect the communications
cable to the host and to the printer. Connect the
communications cable to your communications port as shown
below.

1-4

Chapter 1. Installation

Communication Values ––––––––––––––––––––––––––––––––––––––

In order for your printer to communicate with your host, you
must make sure the communication values are set to the same
values. Here are the default values with which the printer is
shipped:

✦ Baud: 9600
✦ Word Length: 8-bit data frame
✦ Stop Bits : 1-sto p bit
✦ Parity: none
✦ Fl ow Cont rol: DTR

To change the printer’s communication values, contact your
company’s host support person or see the

Refer ence M anu al

.

MPCLII Packet

1-5

Chapter 2. Loading Ribbon and Supplies

Before loadin g ri bbon or label s, you must op en the p rin ter:

1. Insert your fingers into the depression beneath the face
plate and pull up.

Face Plate

2-1

9494 Operator’s Handbook

2. Pull th e labe l gui de for war d and down as s hown .

Label Guide

Front View

2-2

3. Push the printhead assembly toward the rear of the printer
until it opens completely.

Supply Holder

Ribbon Cassette

Rear View