Monarch 94, 98, 9419, 9800, 9416 Installation And Configuration Manual
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01/21/2019 Monarch Printer Installation and Configuration Guide 1
Monarch Printer Installation and Configuration Guide
The first three sections of this Monarch printer guide contain general information, and the
subsequent sections are for specific Monarch printer types and operating systems.
• Monarch Printers
• Label Types
• General Information
• Monarch 94XX Printer:
o Windows 2000 and Windows XP:
▪ Troubleshooting
▪ Install and Configure the Printer
▪ Label Calibration/Print a Test Label
o Windows 7 and Windows 8:
▪ Install and Configure a Monarch 94XX Printer on Windows 7 and 8
• Monarch 98XX Series Printer (Windows 2000, Windows XP, Windows 7, & Windows 8):
o Install and Configure a Monarch 98XX Series Printer
o Reset the Monarch 98XX Series Printer
• Monarch 94XX Printer (Windows 10):
o Install the Printer Driver
o Configure the Printer
o Configure and Test the Internet Explorer Connection
o Print a Test Label
Tips:
• Use this document in conjunction with your Monarch Reference Manual.
• For out of scope Monarch Label Printer Issues, we recommend that you call Paxar
customer support @ 1-800-543-6650 and talk to their helpdesk. They can perform
rigorous troubleshooting and dispatch a tech if needed.
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MONARCH PRINTERS
The following images will help you identify which type of Monarch printer you are using.
• 9416 Printer with Ink Ribbon:
• 9416 / 9416XL Thermal Printer:
• 98XX Series Printer:
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• 9419 Printer:
LABEL TYPES
There are four types of labels that are supported by KWI.
1. Small Sticky 1.2" x 1.1"
2. Large Sticky 2" x 1"
3. Rat Tail 3" x 1"
4. Hang Tag 1.5" x 2.75"
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GENERAL INFORMATION
Monarch printers:
• Must be installed as a
Generic/Text Only
printer.
• Use different types of labels (previously described here).
• Use a USB cable connection.
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MONARCH 94XX PRINTER (WINDOWS 2000 AND WINDOWS XP)
Notes:
• KWI recommends Internet Explorer (IE) 9 or below for the Monarch 94XX printer
• If you are installing/configuring a Monarch 94XX printer on Windows 10, go here
instead.
USB TROUBLESHOOTING
After reseating the USB cable and power cycling the printer, if Windows still does not detect
it, review the Windows Device Manager and look for any “Unknown Devices” (as shown
below):
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INTERNET EXPLORER TROUBLESHOOTING
• Verify that your IE settings have no header and footer
• Open IE and select File then Page Setup
Clear all headers and footers in Page Setup:
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• On IE 9-11, make sure the pop-up blocker is disabled and Compatibility View
Settings are set. On the menu bar, click Tools > Pop-up Blocker > Turn off Pop-up
Blocker.
Click Tools > Compatibility View Settings. kligerweiss.net should be listed in the
large Compatibility View box. If it is not, type kligerweiss.net into the Add this
website field, click Add, and then click Close.
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INSTALL AND CONFIGURE A MONARCH 94XX PRINTER
1. Plug in the USB cable to the 94XX printer and to the back of the computer and an Add
Hardware Wizard should appear.
2. Select Install the hardware that I manually select from a list (Advanced) and click
Next.
3. Click Next.
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