Mitsubishi WD-65731, WD-57731, WD-52631, V33 Service Manual

20062006
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20062006
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MITSUBISHI ELECTRIC
ManualManual
Manual
ManualManual
DLP PROJECTION HDTV V33 CHASSIS
V33 Chassis
WD-52631
WD-52327
WD-52527
WD-57731
Pb Solder
CAUTION:
Before servicing this chassis, it is important that the service person read the "SAFETY PRECAUTIONS" and "PRODUCT SAFETY NOTICE" contained in this manual.
SPECIFICATIONS
• Power Input : AC 120V, 60Hz
Power Usage : See table on page 5
• Light Engine : DLP
• Light Source : 150W (52, 57 & 65" models)
• Channel Range : Air VHF - 2~13, UHF - 14~69
Antenna Input : 2 RF 75unbalanced
• Tuning (V33) : 1 NTSC/A TSC/QAM
• Cabinet Dimensions : See Table on page 5
• Weight : See table on page 5
• Speakers (4Ω 10W) : Two 5.75"x2.4" Oval
TM
(1920 x 1080 pixels)
Analog Cable - 1~125 Digital Cable - 1~135
1 Out of Band for CableCARD (WD-57731 & WD-65731 Only)
TM
• Input Level : VIDEO IN JACK (RCA T ype)
• Output Level : VIDEO OUT JACK (RCA T ype)
• Digital : IEEE-1394 I/O Jacks
WD-57731 WD-65731
1.0Vp-p 75 unbalanced
: AUDIO IN JACK (RCA T ype)
-4.7dBm 43k unbalanced : S-VIDEO IN JACK
(Y/C separate type) Y:1.0 Vp-p C:0.286Vp-p(BURST) 75 unbalanced
: COMP / Y , Cr, Cb (RCA T ype)
Y: 1.0 Vp-p Cr, Cb: 700mVp-p
1.0Vp-p 75 unbalanced
: AUDIO OUT JACK (RCA T ype)
-4.7dBm 4.7k unbalanced
: AC-3 Digital Audio Output
(RCA T ype)
TM
: HDMI : DVI-I
• Design specifications are subject to change without notice.
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
9351 Jeronimo Road, Irvine, CA 92618-1904
Copyright © 2006 Mitsubishi Digital Electronics America, Inc.
All Rights Reserved
Pb Solder
: Lead-Free solder PWBs
MODEL: WD-52631 / WD-57731 / WD-65731
CONTENTS
INTRODUCTION ................................................................................................................................5
Dimensions, weight, power usage, etc............................................................................................5
PRODUCT SAFETY NOTICE .............................................................................................................5
SAFETY PRECAUTIONS .................................................................................................................6
DISASSEMBL Y .................................................................................................................................. 7
Rear Cover Removal ........................................................................................................................ 7
Chassis Removal and Disassembly ................................................................................................7
Optical Engine Removal ................................................................................................................ 11
WD-52631 Front Disassembly ......................................................................................................12
WD-57731 & WD-65731 Front Disassembly ................................................................................. 13
SERVICING THE LENTICULAR LENS AND FRESNEL SCREEN..................................................... 14
Lenticular Screen and Fresnel Lens Removal and Replacement....................................................14
ADJUSTMENTS ...............................................................................................................................15
Option Menu, Remote Control and Digital Signal Strength............................................................. 15
Initialization................................................................................................................................... 16
Defaults ........................................................................................................................................17
LED Indicator Diagnostics............................................................................................................. 19
Error Codes Operational Check..................................................................................................... 19
Error Codes List................................................................................................................... 20
Lamp Troubleshooting ................................................................................................................... 20
Lamp Control diagram.......................................................................................................... 21
Lamp Switch Disabling ........................................................................................................ 21
Lamp Troubleshooting Flow Chart ........................................................................................ 22
CableCARD™ Troubleshooting ..................................................................................................... 23
Service Adjustment Mode ............................................................................................................. 24
Service Adjustment Mode Operation .................................................................................... 24
Transferring data .................................................................................................................. 25
Optical Engine Adjustment............................................................................................................ 26
T est Signal activation ........................................................................................................... 26
Preliminary .......................................................................................................................... 26
Rotation and Keystone Distortion Adjustment ...................................................................... 28
After completing Light Engine Adjustments .......................................................................... 28
Horizontal & V ertical Position............................................................................................... 29
USING LEAD FREE SOLDER .......................................................................................................... 30
CHIP P ARTS REPLACEMENT ......................................................................................................... 31
REPLACEMENT P ARTS .................................................................................................................. 32
Parts Ordering .............................................................................................................................. 32
Critical and Warranty Parts Designation........................................................................................32
Parts T olerance Codes.................................................................................................................. 32
Quick Reference List ........................................................................................................................33
SERVICE PARTS LIST .................................................................................................................... 34
SCREEN ASSEMBL Y PARTS LIST.................................................................................................. 41
CIRCUITRY BLOCK DIAGRAMS ..................................................................................................... 42
Main Power Supply....................................................................................................................... 42
Page 3
MODEL: WD-52631 / WD-57731 / WD-65731
xHD5 Light Engine & Fan Power Supplies .................................................................................... 43
PWB-SIGNAL Video Path............................................................................................................. 43
PWB-DM Video Path .................................................................................................................... 44
Sound Select Circuitry ..................................................................................................................45
Sound Signal Path ........................................................................................................................ 46
Overall Control Circuitry ................................................................................................................ 47
Command Input Circuitry............................................................................................................... 48
Lamp Control Circuitry ..................................................................................................................49
xHD5 Engine Protect Circuitry ...................................................................................................... 50
Short Protect Circuit ..................................................................................................................... 50
Auto Input Detection ..................................................................................................................... 51
Power Distribution.........................................................................................................................52
SCHEMA TIC DIAGRAMS .....................................................................................................................
CableCARD is a trademark of Cable Television Laboratories, Inc. Digital Light Processing, Digital Micro Mirror Device and DLP are Trademarks of Texas Instruments. Dolby and Dolby digital are registered trademarks of Dolby Laboratories. DTV Link is a trademark of Consumer Electronics Association HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC.
Page 4
MODEL: WD-52631 / WD-57731 / WD-65731
INTRODUCTION
This service manual provides service instructions for the V33 chassis. The specific models for this chassis type, dimensions and weight are listed below. Service personnel should read this manual thoroughly before servicing these chassis.
MODEL CHASSIS HEIGHT WIDTH DEPTH WEIGHT
WD-52631 WD-57731 WD-65731
This service manual includes:
1. Assembly and disassembly instructions for cabinet and chassis components.
2. Servicing of the Lenticular Screen and Fresnel Lens.
3. Servicing printed circuit boards (PCBs).
4. Electrical and Mechanical adjustments.
6. Chip parts replacement procedures.
7. Circuit path diagrams.
The parts list section of this service manual includes:
1. Cabinet and screen parts.
2. Electrical parts.
Schematic and block diagrams of the above listed models are included in this service manual for better understanding of the circuitry .
V33 33.3" 47.1" 17.1" 87.2 lbs 250W
" 36.3" 51.5 " 18" 96 lbs 250W " 40.8" 58.5" 19.8" 103.7 lbs 250W
POWER
USAGE
PRODUCT SAFETY NOTICE
Many electrical and mechanical parts in television receivers have special safety related characteristics. These charac­teristics are often not evident from visual inspection nor can the protection afforded by them necessarily be obtained by using replacement components rated for higher voltage, wattage, etc.
Replacement parts which have special safety characteristics are identified in this service manual. Electrical components having such features are identified by shading on the schematic diagram and parts list of this
service manual, and by marking on the supplementary sheet for this chassis to be issued subsequently . Therefore,
the replacement for any safety part should be identical in value and characteristics.
Page 5
MODEL: WD-52631 / WD-57731 / WD-65731
SAFETY PRECAUTIONS
NOTICE: Observe all cautions and safety related notes located inside the receiver cabinet and on the
receiver chassis.
WARNING:
1. Operation of this receiver outside the cabinet or with the cover removed presents a shock hazard from the receiver's power supplies. Work on the receiver should not be attempted by anyone who is not thoroughly familiar with the precautions necessary when working on high voltage equipment.
2. When service is required, observe the original lead dress. Where a short-circuit has occurred, replace those components that indicate evidence of overheating.
SAFETY PRECAUTION
To protect your eyes, do not look directly into the lamp, or light coming directly from the lamp, lens or mirror.
Leakage current check
Before returning the receiver to the customer, it is recommended that leakage current be measured according to the following methods.
1. Cold Check
With the alternating current (AC) plug removed from the AC source, place a jumper across the two AC plug
prongs. Connect one lead of an ohm meter to the AC plug and touch the other lead to each exposed metal part (i.e. antennas, handle bracket, metal cabinet, screw heads, metal overlay , control shaf ts, etc.), particularly any exposed metal part that has a return path to the chassis. The resistance of the exposed metal parts having a return path to the chassis should be a minimum of 1 Meg Ohm. Any resistance below this value indicates an abnormal condition and requires corrective action.
2. Hot Check ...Use the circuit shown below to perform the hot check test.
1. Keep switch S1 open and connect the receiver to the measuring circuit. Immediately after
connection, and with the switching devices of the receiver in their operating positions, measure the
leakage current for both positions of switch S2.
2. Close switch S1, energizing the receiver . Immediately after closing switch S1, and with the
switching devices of the receiver in their operating positions, measure the leakage current for both
positions of switch S2. Repeat the current measurements of items 1 and 2 after the receiver has
reached thermal stabilization. The leakage current must not exceed 0.5 milliampere (mA).
Page 6
MODEL: WD-52631 / WD-57731 / WD-65731
Rear Cover Removal
Rear Cover Removal Procedure
1 ) Remove 8 screws (A) from the External Input frame. 2 ) Remove 10 screws (B) from the rear cover. 3 ) Pull the rear cover from the TV .
Chassis Disassembly
Chassis Removal from Cabinet
1 ) Remove two screws (a) 2 ) Disconnect all cables connecting to
the chassis.
3 ) Carefully slide the chassis out of the
Cabinet.
Img_0184.jpg
Page 7
a
a
MODEL: WD-52631 / WD-57731 / WD-65731
T erminal shield
Chassis (Exploded View)
PWB-TERMINAL
PWB-SIGNAL
Main T erminal cover
PWB-POWER
Chassis box cover
PWB-E2P
DVI connector
PWB-DM
Chassis box
Main T erminal Shield Removal
1 ) Remove 8 screws (A), 6 screws (B) and 5 screws from the T erminal Shield. 2 ) Remove 4 nuts (C). 3 ) Pull the Terminal Shield from the chassis.
Page 8
MODEL: WD-52631 / WD-57731 / WD-65731
PWB-TERMINAL Removal
After removing the T erminal Shield: 1 ) Remove 2 screws (A) from the
T erminal Cover .
2 ) Carefully pull upward to remove the
PWB-TERMINAL and Cover from the chassis.
PWB-POWER Removal
1 ) Disconnect all lead to the PWB-
POWER.
2 ) Remove 8 screws (B) from the PWB-
POWER.
3 ) Lift the PWB-POWER from the
chassis..
Chassis Box Top Cover Removal
1 ) Remove 3 screws (C). 2 ) Lift the cover from the chassis box.
PWB-SIGNAL Removal
After removing the PWB-POWER and the
chassis box cover:
1 ) Remove 7 screws (A) from PWB-
SIGNAL.
2 ) Disconnect all cables going to the
PWB-SIGNAL.
3 ) Lift PWB-SIGNAL from the chassis
box.
Chassis (top view)
Page 9
Chassis (top view)
MODEL: WD-52631 / WD-57731 / WD-65731
PWB-DM Removal
After removing PWB-SIGNAL: 1 ) Remove 9 screws (A) from the
PWB-DM.
2 ) Remove 2 hex screws (B) from
the DVI connector.
3 ) Lift the PWB-DM from the
chassis box.
If PWB-DM is replaced, transfer the PWB-E2P from the old DM to the new DM.
Then perform the data transfer procedures
"Copy Light Engine E2PROM to DM"
and "Download WB Alignment to FMT"
described on page 25.
A
B
A
A
Chassis (top view)
Exhaust Fan Replacement
1 ) Remove 4 screws (A) and
remove the exhaust duct cover.
2 ) Slide the Exhaust Fan from the
duct and unplug the JF connec­tor. Note: Save the rubber cush­ions, they do not come with a new fan.
3 ) When installing the fan ensure
the leads come out the bottom of the fan as shown in the picture.
A
A
Exhaust
Fan
A
A
Page 10
MODEL: WD-52631 / WD-57731 / WD-65731
Optical Engine Removal
Engine (xHD5) Removal from cabinet
xHD5 Engine Removal Procedure
1 ) Remove 2 locking screws (b) and
ground screw (c).
2) Loosen one adjust screw (a). Less adjustment will be required when the Engine is installed.
3 ) Disconnect all leads to the Engine,
Lamp Box and Ballast.
4 ) Carefully slide the Engine, with the
bottom plate from the cabinet.
Engine Removal from base plate
Removing the xHD5 Engine from the Plate
1 ) Remove the 2 screws
(a), and 4 screws (b).
2 ) Carefully lift the
engine from the base plate.
3 ) Add a new cushion
behind the lens.
After Replacing Engine Copy Engine Data to DM
Refer to data transfer on page 24.
Note: The Engine has no individual service parts available. Attempting to disassemble the Engine may void the warranty.
NOTE: After Engine replacement, verify the foam gasket around the lens is properly positioned and that it does not block
the light path. The side portholes of the cabinet can be used for visual confirmation.
Page 11
MODEL: WD-52631 / WD-57731 / WD-65731
WD-52631 Models Front Disassembly
52” Models Screen Frame Removal
1 ) Pull off the Speaker Grille. 2 ) Remove all screws (a) from the upper rear
cover (except one at an upper corner).
3 ) Remove 12 screws (b) from the front of the
screen frame.
4 ) Remove the one remaining screw (a)at the
upper rear corner. Carefully pull the Screen Frame from the TV and unplug the ES connector..
WD-52631 Screen Removal from the Frame
1 ) From the rear of the
Screen Frame remove 16 screws (a) from the top and bottom rails.
2 ) Remove 6 screws (b) from
each side rail.
3 ) Carefully lift the Screen
assembly from the Frame.
Page 12
MODEL: WD-52631 / WD-57731 / WD-65731
WD-57731 & WD-65731 Front Disassembly
57” & 65” Models Screen Frame Removal
1 ) Pull off the Speaker Grill. 2 ) Remove all the screws (b) from the
upper rear cover (except one at an upper corner to support the frame).
3 ) Remove 10 screws (a) from the
front of the screen frame.
4 ) Remove the remaining screw (b)
(supporting the frame). Carefully pull the Screen Frame from the TV and disconnect the ES and LE connectors.
57” & 65” Models Screens Removal from Frame
1 ) From the rear of the Screen Frame remove 20 screws (a) from the top and bottom rails 2 ) Remove 6 screws (b) from each side rail. 3 ) Carefully lift the Screen assembly from the Frame.
Page 13
MODEL: WD-52631 / WD-57731 / WD-65731
Screen Replacement
CAUTION: Wear gloves when handling the Lenticular Screen and Fresnel Lens.
This prevents cuts and finger prints. Do not place Fresnel Lens in the sun. This may cause fire and heat related injuries.
Lenticular Screen and Fresnel Lens Removal
1 ) Remove the top, bottom and side HOLDER-SCREEN rails and their cushions from the Screen Frame. 2 ) Lift the screens as a single unit from the frame.
2. Separate the Lenticular Screen and Fresnel Lens. Note: When separating the Lenticular Screen from the Fresnel Lens, use caution
while prying the Screen and Lens apart. Use a slot type screw driver, and remove the pressure sensitive double sided tape.
Lenticular Screen and Fresnel Lens Replacement
1 ) Apply LENS-TAPE along the rear top edge of the Lenticular Screen. 2 ) Place the Fresnel Lens on top of the Lenticular Screen, and apply pressure along the top edge. 3 ) Place the screens in the screen frame and reinstall the cushions, top, bottom and side rails.
NOTE: The Lenticular Screen label must face the front and the Fresnel Lens label face the rear.
4 ) Reverse the Screen Removal Procedure and insert the screens in the Bezel.
Page 14
MODEL: WD-52631 / WD-57731 / WD-65731
OPTION MENU
1. Press the “MENU” button on the remote hand unit.
2. Press the buttons “2”, “4”, “7” and “0” in order. (The screen will change to the option menu.)
T otal Lamp ON Time
V33 Remote Button Name Changes
Previous Model Name New Name
HOME EXIT
PIP/POP SPLIT
SQV FAV
DEVICE INPUT
V33 REMOTE CONTROL
Digital Signal Strength
1. Tune to a Digital Channel
2. From the Option menu scroll down and highlight Digital Signal Strength
3. Press Enter
Example using CableCARD on ANT1
Signal Quality Index (0-100)
Signal Noise
Ratio
SNR Recommended Levels:
VSB = 15 to 35 64 QAM = 22 to 34 256 QAM = 27 to 37
Frequency(MHz): 597 0 75.2 Signal Level: 8 0 0 Modulation: 256 QAM Unknown Carrier Lock: Locked Unknown Locked SQI: 100 0 SNR: 34.3 0 23.77 Correctable errors: 0 0 UnCorrectable errors: 0 0
Tuner 0 Tuner 1 OOB Tuner
Page 15
MODEL: WD-52631 / WD-57731 / WD-65731
A
Front Panel Initialization (new in the V33)
While the unit is ON, pressing the FORMA T and INPUT buttons simultaneously will immediately start the Initialization sequence. The TV will reboot once the initialization sequence is completed. Front Panel Initialization will reset ALL
user settings to the factory setting.
SERVICE TIP:
Many customer generated symptoms, intermittent symptoms or no symptom found can be resolved by system reset or initialization. Before visiting the customer’s home ask the customer 1st to try the System Reset button on the control panel and if this does not resolve the issue, then they can use the front panel initialization by pressing the FORMA T and INPUT buttons simultaneously
NOTE: During Initialization, the set will reboot. Wait until the Power LED stops flashing before unplugging or powering ON the TV .
RESET / INITIALIZE GUIDE
Reset Name When to use How to use Result in g Actio n
Remote Co n trol TV Layer Reset
Returns th e rem o te c o ntro l T V layer to normal operation.
(1)
Set the slide switch to TV posi t ion.
(2)
Press and hold the
(3)
flashes twice then release the button.
(3)
Enter the code
POWER
0 0 9 3 5
.
button until it
Once the valid code has been entered and confirmed, the remote control has been reset.
Remote Co n trol TV Volume/Mute functions
/V Memory Reset,
single in put
A/V Reset, all inputs
System Reset To reset the TV when it does not
TV Reset To reset all customer settings
Initialize - User Level
Returns the volume and mute functions of the remote control to TV volume and mute for TV, Cable/Sat, VCR and DVD layers after the audio lock for AV Receivers feature has been used.
When the audio and or video settings for a single input seems to incorrect
To reset audio and video adjustments for all inputs to the original factory settings.
turn on or off, does not respond to the remote control, front panel buttons or has audio but no video.
To reset all consumer adjusted settings and memories to the original factory defaults.
(1)
Set the slide switch to TV posi t ion.
(2)
Press and hold the
(3)
flashes twice then release the button.
(3)
Enter the code
MENU --> Audio/Video--> AV Reset All Audio and Video settings for the
While viewing the TV, press the front panel
GUIDE
buttons time.
Press the front panel with a pointed object such as the point of pencil or end tip of a paperclip.
Press
Press front control panel at the same time.
SYSTEM RESET
MENU-1-2-3-ENTER All customer settings except V-Chip are
FORMAT
POWER
9 9 3 VOL UP
FORMAT
and
INPUT
and
button until it
.
at the same
button on the
buttons on the
The remote will now operate the TV's volume and mute when the slide switch is in the TV, CABL E/SAT, VCR or DVD positions.
individual input are reset except for the
Listen To Balance
All Audio and Video settings including
Listen To Captions
are returned to the original factory settings.
The changes you made most recently, before using the SYSTEM RESET, may be lost. Changes you made previously, howev er, are not lost .
reset. All memories and settings outlined in
the Owner's Guide will need to be set again.
Language,
and
Closed Caption
and
Language, Closed
and
settings and
Format
audio
settings.
settings
Initialize - Service Level
Factory Restore To recover from data/adjustment
To reset all consumer adjusted settings and memories to the original factory defaults.
errors in the ISF menu
MENU + 2470
press
MENU + 2457 + 0
FACTORY DEFAULTS and press ENTER
. Highlight
ENTER
INITIALIZE
. Highlight RESTORE
and
All memories and settings outlined in the Owner's Guide will need to be set again. Also erases V-CHIP password
All service, user, ISF data is set back to factory defaults.
Page 16
MODEL: WD-52631 / WD-57731 / WD-65731
INITIAL DEFAULT SETTINGS
Setup Menu
Langua ge (Idioma) English Start Time -- Lock Time 12:00pm Memorize Channels -- Day -- Unlock Time 12:00pm Ant1 Air -- Record List -- Front Panel Lock Off Ant1 Cable -- Audio/Video Ant2 Air -- Antenna 1 A/V Memory Reset Ant-1 Ant2 Cable -- Channel 2 Settings Clock Memory Added Audio Clock Setting Manual Name Blank Bass 50% Time 12:00PM FAV Blank Treble 50% Date 1/1/2006 Signal Streng th (Depe nds on Balance 50% Time Zone Eastern digital source) Surround Off Daylight Savings Applies Listen To (Analog Only) Stereo Timer Gray out Analo g Captions On if Mute Level Sound On Timer Off Background Gray Language (Digital O nly) Englis h Day Daily Digital Captions On if Mute Video Time 1 2:00PM Appearance Default Picture Mode Brilliant Device ANT-1 Digital Settings Contrast 100% Channel 2 Font Font 3 Brightness 50% Demo mode Grey out (mode off) Size Large Color 50% Software Version V33 XXX.XX Color White Tint 50%
Clear Thought Menu
Edit Review Opacity Translucent Brilliant Color Temp High Input Name -- Perfect Color Perfect color
Input-1 -- U.S Ratings (DefineEdge) Input-2 -- US Ratings Off Video Noise Medium Inout-3 -- TV Rating TV-PG Video Mute On Comp-1 -- FV-Fantasy Violence unchecked TV Speakers On
Comp- 2 -- D-Sexual Dialog unch ecked Film Mode Auto HDMI-1 -- L-A dult Language unchecked HDMI-2 -- S-S exual Situat ions unchecked
AV Receiver Setup Off, Learn&Connect V-Violence unchecked
buttons grayed out Programs Not Rated uncheck ed
Icon Order Ant-1, Ant-2, Input-1, Movie Rating PG
Input-2, Input-3, V-Chip Time Comp 1 & Comp-2 Start 12:00pm
PC DVI Dig ital Stop 12:0 0pm
Record Other Rati ngs Record Other ratings Off Channel 2 Rating Group TBD Record to -- Rating TBD
Duration 1 hr. Lock by Time Off
Channel
Captions Menu
Back ground Bla ck Shar pness 50%
Parent Lock Menu
TV Volume DW Source
DW Posi tion PIP/POP Format
Format
Ant-1,2 (480I/480P) Ant-1,2 (HD Digital) Input-1,2,3 Comp-1,2,3 HDMI-1,2 (Video) 1394 Devices DVI-I PC
30% ANT 1 002
Right half Double Window
Stretch Standard Standard
Standard Standard Standard Standard
Page 17
A/V DEFAULTS
MODEL: WD-52631 / WD-57731 / WD-65731
A/V Memory
Picture Mod e Brilliant Brilliant Brilliant Brilliant Brilliant n/a Brilliant Contrast Brilliant Brightness Center Center Center Center Center Center Color Center Center Center Center Center n/a Tint Sharpness Center Center Center Center Center n/a Colo r Te mp.
Perfect Color Video Noise Medium Medium Medium Medium Medium n/a
Film Mode (Auto) On On On N/A On n/a Bass Treble Center Center Center Center Center Center Balance Center Center Center Center Center Center Surround Listen To Stereo n/a n/a n/a n/a n/a Level Sound Language (Digital Only) Vertical Positi on n/a n/a n/a n/a n/a Center Horizontal Position n/a n/a n/a n/a n/a Center
Fine Detail
Ant 1 Ant 2
MAX MAX MAX MAX MAX MAX
Center Center Center Center Center n/a
High High High High High High
Manual/
Center
Center Center Center Center Center Center
Off Off Off Off Off Off
On On On On On On
English n/a n/a English n/a n/a
n/a n/a n/a n/a n/a Center
INPUT
1/2/3
Manual/
Center
COMP 1 / 2
Manual/
Center
1394
(connected)
Manual/
Center Manual/ Center
HDMI 1/2
(Video)
DVI-I(PC)
Manual/
Center
A. A/V Memory
Each of the external inputs has it’s own Audio/Video Memory. A change in an A/V setting at a specific input is
stored in memory for that specific input.
B. A/V Reset
1. Pressing the front panel “GUIDE” and “FORMA T” buttons at the same time initializes all A/V Memories.
2. The AV Reset in the user’s menu initializes only the selected input’s A/V Memory.
Page 18
MODEL: WD-52631 / WD-57731 / WD-65731
Power/Timer
Indicator
Status
Indicator
Lamp Indicator Condition
Off
Off Off Off (standby)
Blinking green
fast
Off Off Initialization (45-60 seconds)
Off
Off Blinking green
slow
Lamp cooling for 1 min after PTV off
Green Off Off Power On
Blinking green
slow
Off Off Power On Timer is set
NORMAL LED INDICATIONS
Power/Timer
Indicator
Status Indicator Lamp Indicator Condition
High Temperature - check ventilation air flow.
Temperature sensor is disconnected.
Off Off Blinking yellow Lamp cover is open.
Lamp failure
Off
Off
Red*
Lamp fails to turn on
Lamp turns off during P-On
Lamp is broken Off Blinking Red Off Fan Stop Off Red. Off Circuit failure. (Run Error Code Check)
* A red Lamp LED only occurs after 3 attempts to light the lamp. Each attempt (pressing POWER) must be at least 65 seconds apart. During each attempt ballast striking may be audible.
ABNORMAL LED INDICATIONS
Off Yellow Off
LED Indicator Diagnostics
The front panel LEDs provide an indication of the sets operation, and the possible cause of a malfunction. There are three front panel LEDs, Power, Status and Lamp. The LED display shows the current status or indicates a possible malfunction.
3. Error Code Operational Check
Note: The TV must be in Shut Down and not have been switched Off, to perform the Error Code Opera-
Pressing the front panel INPUT and MENU buttons at the same time, and holding for 5 seconds, activates the Error Code Mode. The TIMER LED flashes denoting a two digit Error Code, or indicating no problem has occurred since the last Initialization.
Note: The front panel buttons must be used, NOT those on the Remote Control.
tional Check. When the TV is switched Off, the code automatically resets to 12 No Error.
The number of flashes indicates the value of the MSD (tens digit) of the Error Code.
The flashing then pauses for approximately 1/2 second.
The LED then flashes indicating the value of the LSD (ones digit) of the Error Code.
The Error Code is repeated a total of 5 times.
Example: If the Error Code is 23, the LED will flash two times, pause, and then flash three times.
Page 19
4. Error Codes
The Error Code designations indicating malfunction, or no malfunction, are listed below:
MODEL: WD-52631 / WD-57731 / WD-65731
ERROR CODES
Code
12 32
(1)
34
36 37 38 39 42 44 48
(2)
57
58 59
(3)
61
(4)
66
Description
No Error found Lamp cover is open. Lamp turns Off while the TV is playing. (Lamp failure) (Lamp Enable signal from engine is lost) Lamp ballast fan failed. Engine (DLP) fan failed. Lamp temperature abnormally high.
Remove Lamp to check filter.
DMD temperature abnormally high. Exhaust fan failed. Check for disconnected DVI cable between PWB-DM and Engine. Engine power supply short is detected. Ballast communication problem (ballast to chassis)
Signal Short is detected DM short is detected No LAMP-EN output from the engine to the ballast
Lamp did not turn on at P-ON sequence (No Lamp inserted)
(Disconnected cable between ballast and lamp) (Lamp-Enable goes to DM but not to Ballast)
Code 34
Code 57 Code 61
Code 66
Lamp T
Use the above Error Code Table, the Lamp Control Block diagram, and the Troubleshooting flow chart on the following pages to determine is a lamp problem is due to the Lamp, Ballast, Power Supply or Light Engine.
(1)
- Lamp Enable is generated to activate the Lamp
(2)
- Lamp Enable is generated during P-ON sequence, but no Lamplit signal is received from the Ballast.
(3)
- No Lamp Enable is received at the DM and Ballast.
(4)
- Lamp enable is received at the DM but not at the Ballast.
roubleshooting
Page 20
MODEL: WD-52631 / WD-57731 / WD-65731
Lamp Control Block Diagram
Disabling the Lamp Switch (when the back is removed)
Page 21
MODEL: WD-52631 / WD-57731 / WD-65731
• Install Lamp Cover with no Lamp
• Tape Lamp Switch Closed
• Monitor Ballast spark gap.
• Press "POWER'
• Spark gap arc?
Press
"POWER"
PE Connector
Pins 1 & 2=12V
Ballast
DC Supply?
Check
PWB-POWER
Replace
Lamp
Check
PWB-POWER
• H for 5 sec.
• L for 10 sec.
• H for 1 sec>
• Stays Low
PL (1to4)=340V
FB pin 3=5vs
Replace
Ballast
Replace
Engine
• H for 4 sec.
• L for 10 sec.
• Repeats several times
Replace
Lamp
Install Lamp
& Lamp Cover
Check
Ballast
Striking
Replace
Lamp
Check LAMP-EN (FB pin 4)
Yes
NG
No
OK
Yes
Pulses
No
No Pulse
Pulses
Yes
Yes
ENG-PWR
(PD-17)
Check
Engine
Power
Code 61
Code 61
Code 34
Code 34
Code 57
Code 57
Check
Continuity
FB-4 to DVI-20
Check
DVI cable & DM
Open
OK
Code 66
Code 66
Lamp Lights
then goes out
Lamp does
not Light
Code 66
Code 66
Check Cable Connections
DVI, FB & CJ3
Circuit
Problem
OK
Code 66
Code 66
Lamp T
roubleshooting Flow Chart
Page 22
FB Interconnect
MODEL: WD-52631 / WD-57731 / WD-65731
OOB Tuner (TU-101)
Main Tuner (TU-100) (Cable/ ATSC/NTSC)
PCMCIA
SLOT
(CableCARD)
Air
in
Cable
Matrix SW
DEMODULATOR
IC1500
POD I/F
IC8506
XILLEON
IC8001
SIGNAL-PWB DM-PWB
Data Bus
TS & Data
TS &
Data
TS & Data
Data
Bus
To Engine
SYMPTOM
POSSIBLE CAUSE(S)
POSSIBLE RESOLUTIONS
1
No channel map appears when pressing guide button (TVGuide disabled)
Cable is not connected to ANT1 -or­OOB data is not received correctly
1) Verify cable is connected to ANT1
2) Re-install/Replace CableCARD
3) Verify signal level and signal noise level
4) Contact Service Provider
5) Check TU101 for proper function/Replace Signal PWB
2
Channel map does not change after card is installed. (still showing basic cable
map)
CableCARD is not ’Initialized’ within the service providers system. Contact service provider
3 Host ID screen does not appear
Signal and information not received by
TV
1) Verify cable is connected to ANT1
2) Re-install CableCARD
3) Replace CableCARD
4) Verify signal level and signal noise level
4
Error code received on screen. Error codes are listed such as 161-x
Communication between TV and card is lost or disrupted
1) Pull card from TV and wait 5 minutes. Then reinstall the
card and verify it is initializing properly.
2) Press INPUT & FORMAT keys on the front panel.
3) Replace CableCARD with new card
4) Try 3rd CableCARD
5) Replace DM-PWB
5
Individual channel cannot be received. (example HBOHD is no video and no
audio but other HBO channels are OK)
The TV has no means to block individual channels. Proper
authorization is not received.
Contact service provider
6
Certain tier of channels is not received. (example: Premium channels or all HD
channels not received)
Authorizations to display scrambled channels are sent via OOB data.
Contact service provider
7
Unable to tune to a channel. (example: Pressing 1055 has no response and stays on current channel)
1055 is not available in the channel map. Channel map is sent via OOB from the service provider.
Verify OOB is locked. If OOB is locked, verify channel should be received. If not locked, troubleshoot for OOB failure on SIGNAL PWB and/or with service provider.
8
When using SA card channels changing automatically and random message about upgrade in process. (Channels are often like 10,000 to 50,000)
CableCARD firmware is out of date and being upgraded by service provider.
If this process continues more than 60 minutes, contact the service provider for updated card
9
Periodically encrypted channels become
unavailable.
Card is hung Unplug card or AC or perform initialize
10
Only Analog channels can be viewed. All
digital/encrypted channels are unavailable
Proper authorization is not received or TV cannot display digital video
1st test for QAM clear channel (often network channels are
provided free), if no QAM clear channel is available remove the card and memorize channels. Verify that a digital channel can be viewed. If known digital channel cannot be viewed suspect SIGNAL
11
ChannelView does not list program content or channel call letters
This information is provided in the
form of OOB data tables and is sent at
the discretion of the service provider
Contact service provider
CableCARD
Cable providers send QAM64 and/or QAM256 through the coax cable to the TVs tuner. Once converted to IF it is demodulated to an MPEG transport stream (TS). If a card is present in the PCMCIA slot the TS will be passed to the card and returned back to IC8506 and then finally sent to the Xilleon processor. If there is no card present in the card slot and the tuner is tuned to a QAM channel the TS will pass directly from the POD interface IC directly to the Xilleon for processing.
Cable providers typically have both encrypted and unencrypted channels. If the Xilleon receives an encrypted TS it will ask the CableCARD to unscramble the stream. The card will only unscramble the TS if it receives the proper authorizations to do so. Those authorizations are received via Out-of-Band data (OOB). The OOB contains information about authorizations, channel maps and more.
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