The purpose of this V19 / V21 PWB Level Troubleshooting Guide is to assist the servicer to quickly identify common
chassis test points, and to facilitate efficient servicing procedures in the field or service shop / depot. It is intended for use
in tandem with the Service manual as an aid to troubleshooting a set. Included are many major DC voltage measurements
and AC waveforms pertinent to proper operations of the chassis. In addition, troubleshooting procedures are provided for
some common service issues a Technician may encounter.
This guide is not intended to be used as a resource for technical training, circuit analysis, or adjustment procedures. Refer
to the V19 / V21 Technical Training guide and/or the Service manual which includes all schematics, parts lists, and
adjustment procedures for these purposes.
iii
iii
iiiiii
V19 / V21 PWB Level Troubleshooting Guide
DBF-PCB
Printed Circuit Board Diagram
RM
DR
KHKH
KKKA
SVM-PCB
FA
KE
PM
DQ
Jungle Module
KFKF
IC9A50
IC8C01
Heatsink As sy
KD
VD
Generator
Convergence
KC
2HDW-PCB
EB
Shield
Assembly
3DYC-PCB
EF
Shield
EA
IC9A20
Assembly
PF
VA
RF
DB
PCB-SignalPCB-PowerPCB-Main
PCB Terminal
DA
1111
V19 / V21 PWB Level Troubleshooting Guide
Troubleshooting
Shut-Down
Problems
Initial
Front Panel
L.E.D. Status
Power
Applied
Off
Problem in
Standby Power
Supply or TV
Microprocessor
is not running
Check Standby
Supplies
Page 8
Check TV
Microprocessor
IC7A00
Page 6
Fast Blink
70 Seconds
Only
Normal
Operation
If the Light Box is
removed from the
cabinet without the
front panel control
assembly, be sure to
wait 70 seconds prior
to turning on the TV.
There is no visual
indicator to remind you
of the delay while the
DM is in the process of
booting.
If Set Shuts
down after
power-up,
continue Shut-
Down
troubleshooting
Fast Blink
Continuous
TV
Microprocessor is
running, DM
failed to boot.
UnPlug Set, wait
30 seconds and
try again.
Replace DM
Assembly
Slow
Blink
Normal Operation
TV "On" Timer is
active.
If Set Shuts
down upon
power-up,
continue Shut-
Down
troubleshooting
1 then 2 flashes
Normal
Operation
While the set is OFF, Press and hold the Front Panel "Device" and "Menu" Buttons for five seconds
Check the Status of the Flashing L.E.D. on the front panel
2 then 1 flash,
X-Ray Protect
Problem. Go to
Page 3
2 then 2 flashes,
Short Circuit
Protect. Go to
Power Supply
Page 8
2 then 3 flashes,
Horizontal
Deflection
failure. Go to
Page 4
2222
2 then 4 flashes,
Vertical
Deflection
failure.
Go to Page 5
Caution !
V19 / V21 PWB Level Troubleshooting Guide
Troubleshooting Shut-Down Problems
X-Ray Protect
Prior to the diagnostics of these issues, it is imperative that you disable the CRT's to prevent phosphor damage.
Do so by removing Connector SP, which removes filament voltage, or removing each CRT-PCB.
With CRT's disabled
Check HV Block
for arcing
Check Anode
Caps, Spark
Gaps on PCB-
CRT
Unit Shuts
Down
Is there HV
Arcing evident?
NoYes
Check HV
Block for short
or open
N.G.Good
Unit Now
Operates
N.G.
Check High
Voltage
32 KV
NormalHigh
Check IC5A02
Check IC5A03
Check FBT Pin 8 (2.8 V)
Check Voltage at Cathode
of D5A57 (18.4 V)
Low
Check IC5A00 - IC5A01
Check all Peripheral
Good
Components
Normal
Check CRT-
Sockets. Check
CRT's
Replace HV
Block
Replace Main
PCB
Replace FBT
3333
Caution !
V19 / V21 PWB Level Troubleshooting Guide
Troubleshooting Shut-Down Problems
Horizontal Deflection Failure
Do so by removing Connector SP, which removes filament voltage. Also remove D5A13 on the Main PCB to disable the deflection shut-down circuitry
If Missing, Replace
PWB-Signal
Prior to the diagnostics of these issues, it is imperative that you disable the CRT's to prevent phosphor damage.
KE Connector
Pin
17
PWB Signal
OutOut
20 uSec / Div
2.00 V / Div
0.48 V DC
31.5 KHz
4.24 V Pk-Pk
KH Connector
In
Pin
3
PWB Main
If Missing, Replace
PWB-Main
If waveform is missing,
check pin 2 of FB connector
(PWB-Jungle)
Normal
4.4 V
Replace
PWB-Jungle
Low
Replace
PWB-Signal
Waveform
Good
Replace
PWB-Main
20 uSec / Div
2.00 V / Div
4444
31.5 KHz
7.96 V Pk-Pk
3.6 V
DQ Connector
Pin
5
Pin
Out
PWB Jungle
In
3
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