WARRANTY
Please confirm the following product warranty details before using t his produ ct.
1. Gratis Warranty Term and Gratis Warranty Rang e
If any faults or defects (hereinafter "Failure") found to be the responsibility of Mitsubishi occurs during use of the product
within the gratis warranty term, the product shall be repaired at no cost via the sa les represe nta tiv e or Mitsubishi Service
Company.
However, if repairs are required onsite at domestic or overseas location, expenses to send an engineer will be solely at
the customer’s discretion. Mitsubishi shall not be held resp onsibl e for any re-commi ssion ing, m ai ntenance, or testing onsite that involves replacement of the failed module.
[Gratis Warranty Term]
The gratis warranty term of the product shall be for one year after the date of purchase or deliv ery to a designat ed
place.
Note that after manufacture and shipment from Mitsubishi, the maximum distribution period shall be six (6) months, and
the longest gratis warranty term after manufacturing shall be eighteen (18) months. T he gratis warranty term of repair
parts shall not exceed the gratis warranty term before repairs.
[Gratis Warranty Range]
(1) The range shall be limited to normal use within the usage state, usa ge methods and usage environment, etc.,
which follow the conditions and precautions, etc., giv en in the in struction manual, u ser' s manual and caution labels
on the product.
(2) Even within the gratis warranty term, repairs shall be charged for in the following cases.
1. Failure occurring from inappropriate storage or handling, carelessness or negl igence by the user. Failure c aused
by the user's hardware or software design.
2. Failure caused by unapproved modifications, etc., to the product by the user.
3. When the Mitsubishi product is assembled into a user's dev ice, Failure that could hav e been av oided if functio ns
or structures, judged as necessary in the legal safety measures the user' s dev ice i s subje ct to or as neces sary
by industry standards, had been provided.
4. Failure that could have been avoided if consumable parts (battery, backlight, fuse, etc.) designated in the
instruction manual had been correctly serviced or replaced.
5. Failure caused by external irresistible forces such as fires or abn ormal v oltages, a nd Failure c aused by force
majeure such as earthquakes, lightning, wind and w ater damage.
6. Failure caused by reasons unpredictable by scientific tech nology standard s at time of shipme nt from Mitsubishi.
7. Any other failure found not to be the responsibility of Mitsubishi or that admitt ed not to be so by the user.
2. Onerous repair term after discontinuation of prod ucti on
(1) Mitsubishi shall accept onerous product repairs for sev en (7) y ears after production of t he product is dis continu ed.
Discontinuation of production shall be notified w ith M itsubishi T echnical Bullet ins, etc.
(2) Product supply (including repair parts) is not available after production is di scontin ued.
3. Overseas service
Overseas, repairs shall be accepted by M itsubishi's loc al ov erseas FA C enter. Note that the repair conditions at each FA
Center may differ.
4. Exclusion of loss in opportunity and secondary loss from warranty liability
Regardless of the gratis warranty term, Mitsubishi shall not be liable for compen sation of damages caused by any cause
found not to be the responsibility of Mitsubishi, loss in opportunity , lost prof its inc urred to the user by Failure s of Mitsubishi
products, special damages and secondary damages whether foreseeable or not , compensation for accidents, and
compensation for damages to products other than Mitsubishi product s, replac ement by the user, maintena nce of on-site
equipment, start-up test run and other tasks.
5. Changes in product specifications
The specifications given in the catalogs, manuals or technical documents are subject to change without prior notice.
6. Product application
(1) In using the Mitsubishi MELSEC programmable logic controller, the usa ge cond itions shall be that the application will
not lead to a major accident even if any problem or fault shoul d occur i n the program mable lo gic c ontroller dev ice, and
that backup and fail-safe functions are systematical ly prov ided outside of the dev ice for any proble m or fault.
(2) The Mitsubishi programmable logic controller has been designed and manufactured for applications in general
industries, etc. Thus, applications in w hich the public c ould be affe cted such as in nuclear power plants and other
power plants operated by respective power companies, and app licat ions in which a special quality assurance system
is required, such as for Railway companies or Public serv ice purp oses shall be excluded from the programmable logic
controller applications.
In addition, applications in which human life or property that could be greatly affected, such a s in aircraft, medica l
applications, incineration and fuel devices, manne d transportatio n, equip ment for recreatio n and amu seme nt, and
safety devices, shall also be excluded from the progra mmab le logi c controll er range of appl ications.
However, in certain cases, some applications may be pos sible, prov iding the user c onsult s their lo cal Mitsubishi
representative outlining the special requirements of the project, a nd prov iding that al l parties concerned agree to the
special circumstances, solely at the users di scretio n.