Mitel MiVoice 5360 Quick Reference Manual

Mitel MiVoice 5360 IP Phone

Quick Reference Guide

© Copyright 2017, Mitel Networks Corporation. All Rights Reserved.

The trademarks, service marks, logos and graphics (collectively “Trademarks”) appearing on Mitel’s Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively “Mitel”) or
others. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department at [e-mail] for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to
the website: http://www.mitel.com/trademarks.

Mitel’s Power Over Ethernet (PoE) Powered Device (PD) products are covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identied at Mitel’s website: www.mitel.com/patents. For more information on the PD patents that

are licensed, please refer to www.cmspatents.com.

QUICK REFERENCE GUIDE

Quick Reference Guide

MiVoice 5360 IP Phone



Display Speaker



Ring/Message Indicator Mute



Volume, Speaker and Mute Controls Menu



Fixed Function Keys Cancel



Dial Pad Redial



Gadget Side Bar (see the other side) Hold



Navigation Page Keys and Context Icon Transfer/Conference



Speaker Message



Handset

Make a Call

 Lift the handset OR
 Press

 Dial the number OR
 Press a Speed Call key OR
 Press OR
 Dial the prefix for external calls (e.g. 9)

and the number.

Answer a Call

 Lift the handset OR
 Press and begin speaking.

End a Call

 Press OR
 Replace the handset.

Place a Call on Hold

 Press The line key flashes.
 Replace the handset if necessary.

Retrieve a Call from Hold

 Lift the handset OR
 Press

 Press the flashing line key.

Retrieve a Message

 Press It flashes when a

message is waiting.
Follow the voice mail prompts to
retrieve your message.

Transfer a Call

 Press
 Dial the number. Wait for an answer.
 Hang up OR wait for the called party to

answer, announce the transfer, and
then hang up.

Conference a Call

 Press
 Dial the number of the next party. Wait

for an answer.

 Press

Program a Speed Call

 Press Menu OR

Press Settings.
Press Programmable Keys.
Press the key you wish to program.
Press Speed Call.
Press Edit Info and enter the label for
the Speed Call.
Press Edit Number and enter the phone
number for the Speed Call.
Press OK.
Press Save.
Press Close and then press Close
again.

Adjust Volume Levels

Adjust ringer volume while the phone is
ringing. Adjust handset or speaker volume
while using the handset or speaker.

 Press repeatedly to raise the

volume OR repeatedly to lower
the volume.

 Press to mute your microphone.

Note: For more information about other features and applications on your 5360 IP Phone, refer to

5360 IP Phone User Guide located at www.mitel.com, or contact your Administrator.

© Copyright 2017, Mitel Networks Corporation. All Rights Reserved.

The trademarks, service marks, logos and graphics (collectively “Trademarks”) appearing on Mitel’s Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively “Mitel”) or
others. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department at [e-mail] for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to
the website: http://www.mitel.com/trademarks.

Mitel’s Power Over Ethernet (PoE) Powered Device (PD) products are covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identied at Mitel’s website: www.mitel.com/patents. For more information on the PD patents that

are licensed, please refer to www.cmspatents.com.

QUICK REFERENCE GUIDE

Quick Reference Guide

Gadget Sidebar

The Gadget Sidebar is a vertical bar that runs down the right side of your phone. It
contains quick launch icons for one-touch access to the most commonly-used phone
applications and features. The Gadget Sidebar may contain the icons illustrated in the
table below.

Touch Screen Setup

Calibrate the phone screen for touch accuracy. Turn on the button beep to receive an
audible tone that indicates you have engaged the icon or button. See the procedures on
the right.

Application/Icon Function

Call History

Use the Call History application to display lists of the
calls that you have missed, made, and answered. This
feature allows you to filter the call records and display
information on each call in the list.

Voice Mail

Use the Voice Mail application to login and logout of
voicemail boxes, and review messages.

People

Use the People application to add, delete and edit
contact names and numbers. You can also dial anyone
on your contact list from the People application. The
People window displays up to eight contacts per page,
ordered alphabetically by last name.

Call
Forwarding

Use the Call Forwarding application to enable or disable
Call Forwarding Always, and to view and modify default
Call Forwarding settings.

Backlight

Turns the backlight off.

Help

Displays Help on the 5360 IP Phone.

Phone/Home

Returns the display to the main menu.

Calibrating the Phone Screen

Press Menu

Press Settings

Press Calibrate Display

Touch the center of each + to
calibrate the display.

Turning on the Button Beep

Press Menu

Press Settings

Press Audio Feedback

Enable the button beep

Accessing Applications

To open an application, touch the
specific application icon on the
Gadget Sidebar
OR

Press Menu to open the Menu
window and then touch the
application name.

Customizing Phone Settings

Press Menu

Press Settings

Cleaning the Phone Screen

Press Menu

Press Clean Mode

Press Menu key again when
finished to exit Clean Mode.

Accessing Help on the 5360 Phone

Press the Help icon in the
Gadget Sidebar if available.

Enabling Call Forwarding

Press the Call Forwarding icon.

If a number is already programmed,
press Activate or enter a new
destination number and press

Activate.

Disabling Call Forwarding

Press the Call Forwarding icon.

Press Deactivate.

Adding Contacts to People

Press the People icon

Press New.

Press the desired letters to spell the
name of your contact.

Press Edit Number and enter the
number using the on-screen
numeric keyboard.

Press Save and then Close.