Mitel 6930 SIP User Manual

MIVOICE OFFICE 400
MITEL 6930 SIP
USER GUIDE
eud-1764_en / 2.1 – R6.0 – 10.2018
NOTICE
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For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to the website: http://www.mitel.com/trademarks
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Mitel 6930 SIP
eud-1764/2.1 – 10.2018
®, ™ Trademark of Mitel Networks Corporation
© Copyright 2018 Mitel Networks Corporation
All rights reserved
2 Mitel 6930 SIP
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Welcome...

Welcome...
Welcome to the user guide for the desk phones Mitel 6930 SIP for MiVoice Office 400 communication systems.
This user's guide will assist you with the use of your phone and introduce you step by step to the functions and configuration. If you require further technical support or information on other products of Mitel, please visit our website www.mitel.com
Mitel eDocs.
This user's guide is relevant only for Mitel SIP phones connected to a MiVoice Office 400 communication system. Other user’s guides are avail­able for operation on other communication systems or for direct operation via a SIP provider. Consult your system administrator if you are unsure whether you have the correct user’s guide for your requirements.
Notes: • Not all listed functions are available by default. Contact your system
administrator to learn more about the available features and services in the MiVoice Office 400 communication system.
• Your system administrator has the option to individually set some of the phone's features. In this case your default values will differ from the default values described in this user's guide.
• Some functions are offered both from the MiVoice Office 400 communi­cation system and locally from your Mitel SIP phone. Since the MiVoice Office 400 communication system does not fully support local functions, we recommend you to always have your system administrator do the configuration work or use the Self Service Portal yourself (see chapter
MiVoice Office 400 Self Service Portal", page 9).
"
, use our Mitel DocFinder or find the document on
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Welcome...
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20
5

Safety information

Failure to observe this information can be hazardous and infringe existing laws.
Connections
Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way.
Power supply
Your phone can be supplied with power in various ways. Pay attention to the information given by the system administrator.
Note: The device will be inoperable when the mains power for the communication sys-
tem fails.
Metal objects
Telephone receivers produce magnetic fields that can attract small metallic objects such as pins and staples. To avoid injury, do not place the handset where such objects can be picked up.
Maintenance
• Make sure all installation and repair work is carried out by a specially qualified technician.
• Always use a soft, moistened, or anti static cloth to clean your device. Do not use chemicals or other chemical products.
Cost control and data protection
You should protect your phone with a PIN so that no-one can make phone calls at your expense. A code will also protect your personal settings.
Ambient conditions
• Only operate the device in a temperature range of +5 °C to approx. +40 °C.
• Avoid direct sunlight and other sources of heat.
• Protect your device against the moisture, excessive dust, corrosive liquids and steam.
• Do not expose your device to electromagnetic fields (for example: electric motors, household appliances). The speech quality could be affected.
Disposal
Be sure to dispose of your device, batteries and its packaging in an environmen­tally compatible way. Electrical equipment does not belong in domestic waste. Deposit it at a return center.
Accessories
Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety.
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Welcome...

Document information

• Document number: eud-1764
• Document version: 2.1
• Based on: MiVoice Office 400 R6.0
• Valid as of: MiVoice Office 400 R6.0
• Document date: 10.2018
• In PDF Viewer, click on this link to download the latest version of this
document:
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1764_en.pdf?get&DNR=eud-1764
or find the document on: Mitel eDocs.
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Content

Welcome... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Document information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Information about the MiVoice Office 400 communication system. . . . . . 8
Keys, display, and menu guidance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Key designations and sockets. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operating your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessory support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Initiating calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using functions before/while in a call . . . . . . . . . . . . . . . . . . . . . 41
Using further functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Overview of available functions. . . . . . . . . . . . . . . . . . . . . . . . . . 59
Organizing absences from the desk . . . . . . . . . . . . . . . . . . . . . . 64
Operating call lists and voice messages. . . . . . . . . . . . . . . . . . . 69
Operating system events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Organization within the team (busy lamp field) . . . . . . . . . . . . . . 73
Line keys on a key telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using functions with Mitel OpenCount . . . . . . . . . . . . . . . . . . . . 77
Setting functions by remote control. . . . . . . . . . . . . . . . . . . . . . . 78
Personalizing your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configuring the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring the audio properties . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring general phone settings . . . . . . . . . . . . . . . . . . . . . . 84
Protecting yourself against calls . . . . . . . . . . . . . . . . . . . . . . . . . 88
Phone book management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Configuring voice mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring presence profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Configuring keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Operator phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Operator phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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Setting the operator phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Using an operator phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Auxiliary reception phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Auxiliary reception phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Operating the auxiliary reception phone. . . . . . . . . . . . . . . . . . 107
Product and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
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Information about the MiVoice Office 400 communication system

Information about the MiVoice Office 400 communication system

One number user concept

Your system administrator can set up several phones for you, all of which have the same phone number (one number user concept). You have only one name and phone number with which to identify yourself to your call partners, regardless of which of the phones you use to make your calls. The advantage is that callers can reach you by using the same phone number, wherever you happen to be.
With personal call routing, you can define to which phone (or phones) incoming calls must be routed (see the chapter " routing", page 53).
Some of the benefits of the one number user concept are:
• With Ring Alone, you can choose on which phone calls are signaled
acoustically (see chapter "
• Your system administrator can set whether you are busy for further
incoming calls (indicate to the caller that you are busy if you are on another call).
• You can make outgoing calls using the other terminals while you are
already on a call.
• Call lists and contacts stored on the MiVoice Office 400 communication
system are available on all your phones and are automatically synchro­nized.
• An announcement is made on all phones that support announcements.
• Fast Take (*88) allows you to receive an incoming call on any of the
phones while you are already on a call on another phone.
Activating Ring Alone", page 55).
Activating personal call
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Information about the MiVoice Office 400 communication system

MiVoice Office 400 Self Service Portal

The Self Service Portal is a web-based application for phones on a MiVoice Office 400 communication system. The Self Service Portal helps you configure and modify your personal phone settings (for example: key configurations, labels for configurable keys, display language, and so on) directly and autonomously using your PC.
After you receive your user account details for the Self Service Portal from your system administrator and after you log on to the portal, the home page displays an overview of all your phones. See the Self Service Portal online help for further information about specific topics.
Contact your system administrator for the credentials for access to the Self Service Portal.
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Keys, display, and menu guidance

Keys, display, and menu guidance
The following sections provide an overview of the keys and sockets available on your phone and their usage.
Key designations and sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operating your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessory support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Keys, display, and menu guidance

Key designations and sockets

The following figure shows the keys on the phone.
12
2
S1...S24
1011
1
T1... ...T44
21
20
19
18
17
16
15
14
13
3
21
4
5
6
7
8
9
Mitel 6930 SIP Phone
The following table describes the keys on the phone with regard to the fig­ure:
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Keys, display, and menu guidance
No.Key icon Key name Description and Usage
1 Handset 2Display Color screen:
• top left: line number, name
• top right: status display (displays symbols)
• bottom right: status notifications
• Middle: Display, depends on phone status
3 Message LED Color and status signal a specific event.
1)
4 Navigation key with
selection key
Horizontal navigation keys
Vertical navigation keys Navigating in the sub-menus of the options list.
Selection key • Selecting a menu item.
5 End key
6 Redial key Calling up the list of last dialed numbers.
7 Hold key • Holding an active call.
8 Mute key
9
10 Hash key Entering # or special characters.
Loudspeaker/headset key with LED
Four directional keys (up, down, left, and right) on the navigation cluster that can be used to navigate through the various applications and settings menus. The centre key acts as a Select button.
• Switching between the display in idle state and line selection.
• Navigating in the options list.
• Confirming settings.
• Ending a call.
• Back to display in idle state.
• Exiting editor without changes.
• Taking back a call from hold.
Muting the microphone so that the caller cannot hear you (the LED beside the key turns on when the microphone is on mute).
• Activating/deactivating open listening.
• Activating/deactivating handset microphone.
• Activating/deactivating headset microphone.
11 Alphanumeric keys (A-Z,
a-z, 0-9)
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Entering characters and digits.
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Keys, display, and menu guidance
No.Key icon Key name Description and Usage
12 Asterisk key Entering * or space.
13 Volume keys Adjusting volume.
14 Settings key Calling up a local settings menu (options list).
15 Voice mail Accessing your voice mail service.
16 Call history • Calling up the call history menu:
– unanswered – answered – redial list
17 Directory lookup Calling up the directory lookup.
18 Bottom softkeys S1-S24 Five freely configurable keys on which a total of
24 functions or call numbers can be configured. Default functions are automatically set by the MiVoice Office 400 communication system. You can configure additional functions. If more than five functions or call numbers are configured, the fifth key is used to switch levels. The next levels give access to functions or call numbers on keys on or above key five.
19 Rear:
• Connection for expansion key module.
• Connection for power supply.
• Connection for USB 2.0; this port can also be used to plug a headset with an audio dongle.
• GigE dual connection for PC and LAN.
• Connection for headset.
• Connection for Power over Ethernet (PoE), class 2.
• Connection for wall mounting.
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Keys, display, and menu guidance
No.Key icon Key name Description and Usage
20 Speaker
21 Left/right programma-
1)
depending on the configuration
ble keys T1-T44 with LED
Twelve freely configurable keys that can be set up for various functions, call numbers, or busy lamp fields. If more than twelve functions, call numbers, or busy lamp fields are configured, the bottom key is used to switch levels. The next levels give access to functions or call numbers on keys on or above key twelve. The LED associated with the key indicates the functional state.

Display symbols

Status bar
Missed calls
New voice message
Note: If there are more than nine missed calls, the number of missed calls are dis-
Note: The icon USB deactivated is displayed when the phone is powered using Power
14 Mitel 6930 SIP
played as exclamation mark. The exclamation mark is also displayed in special circumstances, for example, if there is a voice mail message or a notification / call back request.
Headset connected
Unconditional call forwarding activated
Do not disturb (if busy)
Operator queue
USB deactivated
over Ethernet or if one or more expansion key modules are connected. In order to be able to use the USB connection, you must power your phone using PoE+ or the power supply available as an option.
Call recording activated
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Keys, display, and menu guidance
Status bar
Presence state: Available (default)
Presence state: Meeting
Presence state: Absent
Presence state: Busy
Presence state: Not available
Phone locked
Call connection states, information (main window)
Phone in dial mode
Incoming call
Call connected
Outgoing call
Call on hold
Active conference
More keys available
Voice message unread
Voice message retrieved
Mitel Hi-Q™ audio technology
Voice Mail mode: Recording allowed
• Data/voice encryption
• Voice Mail mode: Recording not allowed
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Keys, display, and menu guidance
Presence state
Available (default)
Meeting
Absent
Busy
Not available
Settings key
Language
Time and Date
• Settings
• Time Zone
• Set Date and Time
Directory
Lock
• Password
• Phone lock
Status
Audio
•Audio Mode
• Headset
• Ring Tones
• Tone Set
Display
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Keys, display, and menu guidance
Settings key
Live Dialpad
Restart
Note: Settings under the menu item Advanced are protected by a password and are
reserved for your system administrator.

Operating your phone

Most keys and functions are described in the key legend. Other over­views and operating aids can also be found here.
Overview system menu
The system menu is accessed using the softkey Menu. This contains the following menu entries. Refer to the relevant chapters of this user’s guide for further information on these menu entries.
MiVoice Office 400 System menu
1. Hotel menu
2. System events
3. Call lists
4. Directory Lookup
5. Voice Mail
6. Call forwarding
7. Presence
8. Personal call routing
9. Lock / Unlock phone
10. Alarm melodies
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Keys, display, and menu guidance
MiVoice Office 400 System menu
11. Software Version
Note: • The Hotel menu appears only when your system administrator has
defined you phone as a auxiliary reception phone in the system.
• The System events option appears only when there is a new sys­tem events for your phone.
• Few options may or may not appear in the System menu depend­ing on the configuration done by your system administrator in the MiVoice Office 400 communication server.
Using a softkey/navigation key
Softkeys are the keys that are automatically configured with context­dependent functions by the MiVoice Office 400 communications system. The functions are displayed on screen and operated with the navigation key. The softkeys are set to the most commonly used functions, with the right softkey always being the More key ( ) when more softkeys are con­figured than can be displayed. The More key is needed to switch between the key levels. The number of dots indicates the number of levels as well as on which level you currently are.
A menu can have several sub-menus. Press the suggested softkey to access the sub-menu or the selection of available editing options or to carry out an action.
Free configurable keys
Your phone is equipped with freely configurable keys. Popular functions are set for a specific configurable key by default by your system adminis­trator (see " page 19). The remaining configurable keys can be configured with a spe­cific action type: Call number, function, KT line, busy lamp field. The KT lines and the busy lamp fields can be configured only on the top softkeys and the keys of an expansion key module.
As soon as you have configured more keys than can be displayed, the More key ( ) will appear. The number of dots indicates the number of levels as well as relative position. Press the More key in order to switch from one level to another.
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Function key configuration (default key setting) - Overview",
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Keys, display, and menu guidance
The key configuration is not made directly on the phone. Available settings for the key configuration:
MiVoice Office 400 communication system: The configuration is made by your system administrator in the communication system.
Self Service Portal: You can use the Self Service Portal (see chapter
MiVoice Office 400 Self Service Portal", page 9) where you can config-
" ure, change, or delete the keys.
For information about freely configurable keys, see the chapter "Configur­ing keys", page 93.
Note: A key that you have configured locally on your phone can not be displayed
or overwritten in the Self Service Portal. Therefore, always configure your keys using the Self Service Portal of the MiVoice Office 400 communica­tion server.
Function key configuration (default key setting) ­Overview
The phone on the MiVoice Office 400 communication system is delivered with the default function key configurations summarized in the following table. Note that your system administrator might change the default config­uration and your phone configuration might therefore differ from the default configuration.
Function key Mitel 6930 SIP Mitel 6930 SIP if defined as free seating
phone
Key T1 Personal Line 1 Personal Line 1 Key T2 Personal Line 2 Personal Line 2
Key T3-T44 Empty Empty
Key S1 System menu System menu Key S2 Call forwarding menu Free seating: Log in/Log out Key S3 Take (pick up own call) Request a callback Key S4 Call routing menu Empty Key S5 Empty Empty Key S6 Phone lock on/off Empty Key S7 Request a callback Empty
Key S8-S24 Empty Empty
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Keys, display, and menu guidance
Overview alphanumeric keyboard
The alphanumeric keyboard has a dialpad with digits from 0 through 9, a * key, and a # key. Of these, keys 2 through 9 contain letters of the alphabet. These dialpad keys can be used for entering digits, password, text, and special characters, and also for quickdial. You can use the alphanumeric keyboard to dial a phone number to make a call and to press keys as required by an Interactive Voice Response (IVR) system. Press the rele­vant key repeatedly until the character you want is displayed.
The alphanumeric keypad is set to the characters listed in the following
2)
table.
Upper case Lower case
00
1 . : ; = _ , - ’ & ( ) [ ] $ ! 1 . : ; = _ , - ’ & ( ) [ ] $ !
A B C 2 Ä Á À Â Ã Æ Å Ç А Б В Г a b c 2 ä á à â ã æ å ç a б в г
D E F 3 É Ê Д Е Ё Ж Э d e f 3 é è ê Д e ë ж з
G H I 4 Í Ï Î И Й К Л g h i 4 ì í ï î и й к л
1)
J K L 5 М Н О П j k l 5 м н о п
M N O 6 Ñ Ö Ó Ò Ô Õ Ø Р С Т У m n o 6 ñ ö ó ò ô õ ø р с т у
P Q R S 7 ß Ф Х Ц Ч p q r s 7 ß ф х Ч ч
T U V 8 Ü Ú Ù Û Ш
W X Y Z 9 Ь З Ю Я w x y z 9 ь з ю я
* <Space> * <Space>
# / \ @ # / \ @
1)
Please note that actual key configuration depends on which keypad is used.
2)
Please note that the actual character selection is dependent on the language
selected.
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Щ Ъ Ы t u v 8 ü ú ù û ш щ ъ ы
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Keys, display, and menu guidance
Entering text
Entering numbers and letters: In text mode, you can switch between digit and letter input using the abc / ABC / 123 softkey.
Correcting entries: To delete an incorrect character, use the Backspace softkey.
Confirming entries: To confirm an entry or selection, use the Select soft- key.
Resetting entries: An entry or selection can be reset using the Reset soft- key.
Closing editor without saving: With the Back softkey, you can cancel the entry without saving or go back to the idle state in the menu.
LED overview
Message LED: State Description
Flashes fast • Incoming call
• Appointment call
Flashes slowly • New voice message
• Callback requested / Notification
Lit Phone locked
LED in line key: State Description
Does not light up Line free
Flashes fast (in red) Incoming call
Lit (in solid red) Connected
LED function key or busy lamp field key: State Description
Does not light up • Function is deactivated
• User free (busy lamp field )
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Keys, display, and menu guidance
LED function key or busy lamp field key: State Description
Flashes fast User is being called (busy lamp field )
Lit • Function is activated
• User busy (busy lamp field )
LED call list key: State Description
Lit Missed calls
Note:
If your system administrator selected the call list display type Picture ID (see chapter " list", page 69), the LED will only light up when you press the call list key.
Editing options for the call
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Keys, display, and menu guidance

Accessory support

Mitel M695 Programmable Key Module (PKM)
Connecting programmable key modules to your phone gives you addi­tional, freely configurable keys. You can connect up to three Mitel M695 PKMs next to each other on the right of the phone. The Mitel M695 module has three levels, each with 28 keys; therefore giving 84 configurable keys in total on one module.The Mitel M695 PKM has the following properties:
• Features a 4.3 in. 480x272 pixel color backlit LCD display that provides a unified graphical user experience with the phone.
• 84 configurable keys (28 keys on each level). Three expansion key modules give 252 configurable keys.
• Each key has an LED for visual signaling.
• The keys on the module support room key and operator-key configura­tions.
• The configurable keys of the module are operated the same way as the configurable keys of your phone.
• The image icons for the busy lamp field keys do not appear on the Mitel M695 expansion module. The expansion module shows only icons with the initial letters.
• The keys must have been configured either by your system administra­tor or by yourself in the Self Service Portal (see chapter " Office 400 Self Service Portal", page 9).
MiVoice
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Keys, display, and menu guidance
No.Key Description
1 A1-A84 function keys
(3 key levels, 28 keys each)
2 Function key for level 1,
2, 3
Freely configurable keys. An LED is located next to each func­tion key signaling the functional state.
Call up the desired level.
Mitel Wireless LAN Adapter
The Mitel Wireless LAN Adapter is a wireless bridge that can add wireless connectivity functionality to your phone. It allows your Ethernet-enabled phone to join a secure, high-speed network. It is software transparent, which means that in order to use the adapter, no changes to drivers, man­agement tools, or applications are needed.
Following are the main features of the Mitel Wireless LAN Adapter:
• Adds robust, secure wireless capabilities to Ethernet devices: The Mitel Wireless LAN Adapter enables any Ethernet device to become an
802.11a/b/g/n dual band wireless network device, so that the device can be operational anywhere in your premises.
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Keys, display, and menu guidance
• Dual band IEEE 802.11a/b/g/n support: The adapter is designed to communicate in the 2.4-GHz and 5-GHz bands. Radio interference encountered in the commonly used 2.4-GHz band can be avoided by using the 5-GHz band.
• Gigabit Ethernet support: The wired LAN port supports 10/100/1000BASE-T (auto-recognition).
• Simple to set up and use: It is easy to set up the adapter using the enclosed network setup cable. No special drivers or software are required.
• Enterprise security: The Mitel Wireless LAN Adapter supports the fol­lowing security functions:
– WEP (64 Bit/128 Bit) – WPA-PSK (TKIP/AES) – WPA2-PSK (AES) – IEEE 802.1X EAP-PEAP, EAP-TLS, EAP-TTLS, EAP-FAST, EAP-
LEAP
Mitel Wireless LAN Adapter
Analog, DHSG/EHS, and USB headset
The phone accepts analog and DHSG/EHS headsets through the modular RJ22/RJ45 port on the back of the phone or USB headsets through the USB port.
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Keys, display, and menu guidance
Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Mitel Cordless Bluetooth Handset
The phone provides support for the optional Mitel cordless Bluetooth hand­set. With a range up to 10 meters (30 feet), the Bluetooth handset offers convenience and corridor mobility for Mitel 6930 SIP phone users.
The main features of the Mitel cordless Bluetooth handset are the follow­ing:
• Hookswitch (initiate call/end call) key
• Volume control keys
• Mute key
• Built-in handset ringer
• LED indicators to indicate both connectivity and charging status
• At least six hours talk time
• Over 40 hours standby time
• Handset battery recharge time of three hours or less
• Operating range of up to 30 feet (10 meters) from the IP phone
• Wideband audio capability
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Mitel Cordless Bluetooth handset
1
2
3
4
Keys, display, and menu guidance
Blue-Indicates that the handset is in use.
1LED
Green-Indicates that the handset battery is charging.
Lifting the handset from the cradle activates the handset. If the handset is already out of the cra­dle, pressing the Hookswitch key is equivalent to taking the handset off the hook.
2 Hookswitch key
Pressing the key again is equivalent to placing the handset on hook. Pressing the Hookswitch key while on a call on a speaker phone moves the call to the cordless handset.
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Keys, display, and menu guidance
Mitel Cordless Bluetooth handset
3 Mute key
4 Volume controls
Powering on/off the Bluetooth cordless handset
To power on the Bluetooth cordless handset, place the handset on the phone’s cradle.
To power off the Bluetooth cordless handset, press the Hookswitch key for approximately six seconds until the LED indicator turns blue and then turns completely off.
Mutes the handset microphone so that the person you are connected to cannot hear you.
Adjusts the volume of audio. Press the key above the Mute key to increase the volume and press the key below the mute key to decrease the vol­ume.
Mitel Integrated DECT Headset
The Mitel Integrated DECT headset is a professional wireless headset designed for quality performance.
It is simple to set up and features intuitive call control functions for rapid user adoption. With its adjustable ringtone volume and five different select­able ringtones, the Mitel Integrated DECT headset makes it easy for users to identify that it is their phone ringing–and not their colleague’s–which is particularly important in large-scale wireless deployments.
This headset brings the freedom and convenience of wireless communica­tion within everyone’s reach. You can now walk and talk up to 350 feet (120 meters) away from your desk, which improves collaboration, multi­tasking, and productivity.
The headset is compatible with phone. Before you connect the Mitel Inte­grated headset to the phone, ensure that you disconnect all other head­sets.
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Mitel Integrated DECT handset
Click
Keys, display, and menu guidance
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Phoning

Phoning
The following sections explain the features provided by your phone for more efficient use.
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Initiating calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using functions before/while in a call. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using further functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Overview of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Organizing absences from the desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Operating call lists and voice messages . . . . . . . . . . . . . . . . . . . . . . . . 69
Line keys on a key telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using functions with Mitel OpenCount . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Setting functions by remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
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