INSTALLATION GUIDE
(Optional) To Other
Network Device
To Network
Power Adapter
Connection
Power Adapter
Ethernet Cables
Network Jack
(if inline power provided,
do not install the power adapter)
Other Network Devices
Setup
C
30°
60°
Stand Attachment
60°
30°
B
Handset Connection
To Handset
INSTALLATION GUIDE
MITEL MiVOICE 6930 IP PHONE
A
48V
0.54A
The Mitel word and logo are trademarks of Mitel Networks Corporation, including itself and subsidiaries and authorized entities.
Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.
Mitel’s Power over Ethernet (PoE) Powered Devi ce (PD) products are covered by one or more of the U.S. patents ( and any foreign patent
counterparts thereto) identified at Mitel’s website: www.mitel.com/patents.
For more information on the PD patents that are licensed, please refer to www.cmspatents.com.
© Copyright 2017, Mitel Networks Corporation. All Rights Reserved.
Important Safety Instructions and Precautions
WARNING: DO NOT CONNECT DIRECTLY TO THE PUBLIC SWITCHED
TELEPHONE NETWORK (PSTN). ANY CONNECTION OF THIS PHONE
TO AN OFF PREMISE APPLICATION, AN OUT OF PLANT APPLICATION,
ANY OTHER EXPOSED PLANT APPLICATION, OR TO ANY EQUIPMENT
OTHER THAN THE INTENDED APPLICAT ION MAY RESULT IN A SAFETY
HAZARD, AND/OR DEFECTIVE OPERATION, AND/OR EQUIPMENT
DAMAGE. ‚"EXPOSED PLANT" MEANS WHERE ANY PORTION OF THE
CIRCUIT IS SUBJECT TO ACCIDENTAL CONTACT WITH ELECT RIC
LIGHTING OR POWER CONDUCTORS OPERATING AT A VOLTAGE
EXCEEDING 300 V BETWEEN CONDUCTORS OR IS SUBJECT TO
LIGHTNING STRIKES.
WARNING: THE SOCKET OUTLET, IF USED, SHALL BE LOCATED NEAR
THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE BY THE USER.
WARNING: USE MITEL APPROVED POWER ADAPTER PART NUMBER
50006814, 50006822, 50006824, OR 51301151. ALTERNATIVELY, IF
POWER OVER THE LAN IS AVAILABLE,
IEEE 802.3af OR 802.3at (NEGOTIATED AS REQUIRED.)
WARNING:
PHONE. USE OF ANY OTHER HANDSET WITH YOUR IP PHONE MAY
HAVE THE POTENTIAL TO CAUSE HEARING LOSS IN THE EVENT OF A
LIGHTNING STRIKE ON THE OUTSIDE PLANT WIRING. THIS
PRODUCT’S HANDSET EARCAP REGION IS SLIGHTLY MAGNETIC AND
MAY PICK UP SMALL METALLIC OBJECTS, SUCH AS 26/6 GAUGE
STAPLES. PLEASE CHECK THE EARCAP REGION FOR METALLIC
OBJECTS BEFORE USE.
When using your phone equipment, basic safety precautions sho uld always be
followed to reduce the risk of fire, electric shock and inju ry to persons, including
the following:
• Do not use this product near water, for example, near a bath tub, wash
• Avoid using a phone (other than a cordless type ) during an electrical st orm.
• Do not use the phone to report a gas leak in the vicinity of a leak.
Maintenance and Repair:
phones. For repairs, return the phone to an authorized Mitel dealer.
These notices may appear on the product or in the technical documen tation:
This symbol may appear on the product:
USE ONLY THE HANDSET PROVIDED WITH YOUR IP
bowl, kitchen sink or laundry tub, in a wet basement or near a swimming
pool.
There may be a remote risk of electric shock from lightning.
There are no user serviceable parts inside the
DANGER
WARNING
CAUTION
!
Danger indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
Warning indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
Caution indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury and/or damage to the equipment
or property.
The exclamation point within an equilateral triangle indicates that important
operating and maintenance (servicing) instructions are included in the literature
accompanying the product.
IT SHALL BE COMPL IANT WITH
Description
Congratulations on your purchase of the Mitel MiVoice 6930 IP phone!
The Mitel MiVoice 6930 IP phone is a premium feature-rich phone with a large
color display that delivers graphically rich applications. The Mitel MiVoice 6930
IP phone provides users a wide range of productivity enhancing features such as
programmable self-labeling keys and intuitive state sensitive softkeys.
This applications phone features superior sound quality with wideband audio, an
enhanced speakerphone that utilizes advanced audio processing to achieve
richer and clearer handsfree conversations, and native analog, DHSG/EHS,
USB, and Bluetooth headset functionality.
The Mitel MiVoice 6930 IP phone supports MobileLink, features that provide
seamless mobile integration using Bluetooth wireless technology. MobileLink
highlights include the ability to:
• Answer a mobile phone call using your Mitel MiVoice 6930 IP phone.
• Effortlessly move mobile call audio between the Mitel MiVoice 6930 IP
phone and your mobile phone.
• Sync your mobile phone’s contact list with your Mitel MiVoice 6930 IP
phone.
Accommodating today’s high speed networks through dual Gigabit Ethernet
ports, the Mitel MiVoice 6930 IP phone also offers plenty of support for Mitel and
third-party peripherals and has an environmentally efficient PoE class 3 rating.
The Mitel MiVoice 6930 IP phone is one of the most advanced desktop IP phones
available on the market today and is ideal for any enterprise executive or
manager, Teleworker, and Contact Center employee.
The Mitel MiVoice 6930 IP phone is compatible with select Mitel communication
solutions and supports both MiNet and SIP protocols through appropriate
firmware installation. The 6900 series phones have MiNet firmware preinstalled. For SIP deployments, upgrade to the latest SIP firmware release.
Phone Features
• 4.3” WQVGA (480x272) color TFT LCD display with br ightness controls
• Built-in two-port, 10/100/1000 Gigabit Ethernet switch
• Embedded Bluetooth 4.0
• USB 2.0 port (500mA maximum)
• Wideband handset
• Enhanced wideband, full-duplex speakerphone for handsfree calls
• Extensive support for peripherals and modules
• AC power adapter (sold separately)
• Programmable, multi-function, self-labeling keys and intuitive state
sensitive softkeys
• MobileLink support - seamless mobile integration using Bluetooth wireless
technology
Supporting Documentation
To access phone and system-specific documentation:
1. Log in to Mitel Connect.
2. In the left-hand menu, click
3. In the
Support
section, click
4. From the
Phones
Mitel OnLine
Product Documentation
drop-down menu, select
.
SIP Phones
.
.
2
Requirements
• Mitel communications platform with firmware release that supports 6900
phones.
• Access to a configuration server through Trivial File Transfer Protocol
(TFTP), File Transfer Protocol (FTP), or HTTP(s) server.
• Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ether net LAN [1000
Mbps] recommended).
• Category 5/5e straight-through cabling (Category 6 straight-through
cabling required for optimum Gigabit Ethernet performance).
• For Ethernet networks that supply inline power to the phon e (IEEE 802 .3af/
802.3at), use an Ethernet cable to connect from the phone directly to the
network for power (no 48V AC power adapter required if using Powe r-ove rEthernet [PoE]).
• For Ethernet networks that DO NOT supply inline power to the phone, use
only the Mitel approved power adapter to connect from the DC power port
on the phone to a power source, or use a PoE power injector or a PoE
switch.
Network and Power Connections (See Figure )
The Mitel MiVoice 6930 IP phone can be set up as a direct network con nection
to the Ethernet wall jack or as a shared network connection as a pass-through
if connecting the phone to a computer or another network de vice.
NOTE:
This product is designed for indoor use only and for ambient
temperatures at or below 50° C (122° F) .
NOTE:
The phone must be connected only to indoo r rou ted PoE or Et he rne t
wiring.
Direct Network Connection
Located on the back of the phone are two fully switched Ethernet cable ports.
The port marked with
as provide power to your phone (if required).
is used to connect the phone t o the networ k, as well
Shared Network Connection
To connect a network device (such as a computer) to the phone, connec t an
Ethernet cable into the network port on the back of the phone marked with
Plug the other end of the Ethernet cable into the network jack on the network
device for which you are sharing the network connection.
NOTE:
The PC jack on the 6930 IP phone does not supply in line power onto
other network devices.
NOTE:
All Ethernet cables used must be minimum Category 5/5e straight-
through cables.
Connecting to the Network and to Power
If your network provides 802.3af/802.3at compliant inline p ower, the phone is
powered through the network.
1. Connect an Ethernet cable into the network port marked with at the
back of your phone,
2. Plug the other end of the Ethernet cable directly into the network jack on
the wall.
If your network does not provided inline power, use the power adapter (sold
separately) with your phone and plug your phone into a power source.
Handset and Headset Connections (See Figure )
Connecting a Handset
1. Turn the phone over and locate the handset jack mar ked .
2. Insert one end of handset cord into the jack until it clicks into place.
3. Then route the handset cord through the available grooves (see Figure B).
4. Attach the handset to the other end of the handset cord.
Connecting a USB
Headset (Optional)
Your Mitel MiV oice 693 0 IP
phone comes with a noise
canceling handset but also
supports Bluetooth and
USB headsets. For
instructions on how to pair
and connect a Bluetooth
headset, refer to the Mitel
MiVoice 6940 IP Phone
User Guide.
T o connect a USB headset :
1. On the back of the
phone, locate the USB
input port.
2. Carefully insert the headset’s USB cable into the USB input port.
NOTE:
Refer to the documentation provided with your USB headset for usage
instructions.
Connecting a Wired Analog or DHSG/EHS Headset (Optional)
Turn the phone over , locate t he headset input po rt marked . If you have a
headset with an RJ9/RJ22 4-pin connector , insert the headset cor d into the port
until it clicks into place.
If you have a DHSG/EHS headset with an RJ45 6-pin or 8 -pin
connector, remove th e plastic headset port adapter and then
insert the cord into the port until it clicks into place.
WARNING:
ONLY. PLUGGING ANY OTHER DEVICES INTO THIS
PORT MAY CAUSE DAMAGE TO THE PHONE AND WILL
VOID YOUR WARRANTY.
THE HEADSET PORT IS FOR HEADSET USE
Desk Installation (See Figure )
For desk installation of the Mitel MiVoice 6930 IP phone a reversible stand is
included that attaches to the back of the phone above the various ports. Two
.
viewing angles (30° low angle and 60° high angle) are available allowing users
to personalize their phone viewing preference.
1. Locate the stand insertion area on the back of the phone (above the
various ports).
2. Carefully insert the stand into the insertion area and slide the stand
towards the right until it snaps in place.
3. The orientation of the stand determines the viewing angle. If the bottom of
the stand is installed facing the top of the phone, the viewing angle will be
30°. If the bottom of the stand is installed facing the bottom of the phone,
the viewing angle will be 60°.
Wall Installation
The Mitel MiVoice 6930 IP phone can b e mounted to a wall using the Mitel 6900
Series Wall Mount Kit (optional accessory). The Mitel 69 00 Series W all Mount
Kit is designed to be used with all 6900 S eries IP phones allowing you t o easily
and securely mount your phone in one of two ways:
• Directly to the wall
• On top of an existing telco wall plate
NOTE:
Refer to the Mitel 6900 Series Wall Mount Kit Installation Gui d e for
additional product and installation d etails.
Notice to Canadian Customers
IC: 173A-AQUA3
This device complies with Industry Canada license-exempt RSS standard(s ).
Operation is subject to the following two conditions: (1) this device may not
3