Mitel 6920 User Manual

INSTALLATION GUIDE

48V

0.54A

(Optional) To Other Network Device

To Network

Power Adapter Connection

Power Adapter

Ethernet Cables

Network Jack (if inline power provided, do not install the power adapter)

Other Network Devices

Setup

30°

60°

Stand Attachment

60°

30°

Handset Connection

To Handset

INSTALLATION GUIDE

MITEL MiVOICE 6920 IP PHONE

48V

0.54A

The Mitel word and logo are trademarks of Mitel Networks Corporation, including itself and subsidiaries and authorized entities. Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks. Mitel’s Power over Ethernet (PoE) Powered Devi ce (PD) products are covered by one or more of the U.S. patents ( and any foreign patent

counterparts thereto) identified at Mitel’s website: www.mitel.com/patents. For more information on the PD patents that are licensed, please refer to www.cmspatents.com. © Copyright 2017, Mitel Networks Corporation. All Rights Reserved.

Important Safety Instructions and Precautions

WARNING: DO NOT CONNECT DIRECTLY TO THE PUBLIC SWITCHED TELEPHONE NETWORK (PSTN). ANY CONNECTION OF THIS PHONE TO AN OFF PREMISE APPLICATION, AN OUT OF PLANT APPLICATION, ANY OTHER EXPOSED PLANT APPLICATION, OR TO ANY EQUIPMENT OTHER THAN THE INTENDED APPLICAT ION MAY RESULT IN A SAFETY HAZARD, AND/OR DEFECTIVE OPERATION, AND/OR EQUIPMENT DAMAGE. ‚"EXPOSED PLANT" MEANS WHERE ANY PORTION OF THE CIRCUIT IS SUBJECT TO ACCIDENTAL CONTACT WITH ELECT RIC LIGHTING OR POWER CONDUCTORS OPERATING AT A VOLTAGE EXCEEDING 300 V BETWEEN CONDUCTORS OR IS SUBJECT TO LIGHTNING STRIKES.

WARNING: THE SOCKET OUTLET, IF USED, SHALL BE LOCATED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE BY THE USER.

WARNING: USE MITEL APPROVED POWER ADAPTER PART NUMBER 50006814, 50006822, 50006824, OR 51301151. ALTERNATIVELY, IF POWER OVER THE LAN IS AVAILABLE, IT SHALL BE COMPLIANT WITH IEEE 802.3af.

WARNING: USE ONLY THE HANDSET PROVIDED WITH YOUR IP PHONE. USE OF ANY OTHER HANDSET WITH YOUR IP PHONE MAY HAVE THE POTENTIAL TO CAUSE HEARING LOSS IN THE EVENT OF A LIGHTNING STRIKE ON THE OUTSIDE PLANT WIRING. THIS PRODUCT’S HANDSET EARCAP REGION IS SLIGHTLY MAGNETIC AND MAY PICK UP SMALL METALLIC OBJECTS, SUCH AS 26/6 GAUGE STAPLES. PLEASE CHECK THE EARCAP REGION FOR METALLIC OBJECTS BEFORE USE.

When using your phone equipment, basic safety precautions sho uld always be followed to reduce the risk of fire, electric shock and inju ry to persons, including the following:

• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

• Avoid using a phone (other than a cordless type ) during an electrical st orm. There may be a remote risk of electric shock from lightning.

• Do not use the phone to report a gas leak in the vicinity of a leak.

Maintenance and Repair: There are no user serviceable parts inside the phones. For repairs, return the phone to an authorized Mitel dealer.

These notices may appear on the product or in the technical documen tation:

DANGER

WARNING

CAUTION

This symbol may appear on the product:

Danger indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Warning indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury and/or damage to the equipment or property.

The exclamation point within an equilateral triangle indicates that important operating and maintenance (servicing) instructions are included in the literature accompanying the product.

Description

Congratulations on your purchase of the Mitel MiVoice 6920 IP phone! Part of the new-generation desktop family, the Mitel MiVoice 6920 IP phone

demonstrates Mitel’s commitment to ease of use and enhanced user value, while delivering innovative features and applications. A full-feature enterpriseclass telephone, the Mitel MiVoice 6920 IP phone provides a large color backlit graphics display and a wide range of productivity enhancing features such as programmable self-labeling keys and intuitive state sensitive softkeys.

This applications phone also features superior sound quality with wideband audio, an enhanced speakerphone that utilizes advanced audio processing to achieve richer and clearer handsfree conversations, and native analog, DHSG/ EHS, and USB headset functionality.

Accommodating today’s high speed networks through dual Gigabit Ethernet ports, the Mitel MiVoice 6920 IP phone also offers plenty of support for Mitel and third-party peripherals and has an environmentally efficient PoE class 2 rating. The Mitel MiVoice 6920 IP phone is one of the most advanced desktop IP phones available on the market today and is ideal for enterprise executives, managers, and employees.

The Mitel MiVoice 6920 IP phone is compatible with select Mitel communication solutions and supports both MiNet and SIP protocols through appropriate firmware installation. The 6900 series phones have MiNet firmware preinstalled. For SIP deployments, upgrade to the latest SIP firmware release.

Phone Features

• 3.5” QVGA (320x240) color TFT LCD display with bri ghtness controls

• Built-in two-port, 10/100/1000 Gigabit Ethernet switch

• USB 2.0 port (100mA maximum)

• Wideband handset

• Enhanced wideband, full-duplex speakerphone for handsfree calls

• Extensive support for peripherals and modules

• AC power adapter (sold separately)

• Programmable, multi-function, self-labeling keys and intuitive state sensitive softkeys

Supporting Documentation

To access phone and system-specific documentation:

1. Log in to Mitel Connect.

2. In the left-hand menu, click

3. In the

Support

section, click

4. From the

Phones

Mitel OnLine

Product Documentation

drop-down menu, select

SIP Phones

Requirements

• Mitel communications platform with firmware release that supports 6900 phones.

• Access to a configuration server through T rivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), or HTTP(s) server.

• Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN [1000 Mbps] recommended)

• Category 5/5e straight-through cabling (Category 6 st raight-through cabling required for optimum Gigabit Ethernet performance)

• For Ethernet networks that supply inline power to the phone (IEEE 802. 3af/

802.3at), use an Ethernet cable to connect from the phone directly to the network for power (no 48V AC power adapter required if using Power -over Ethernet [PoE]).

• For Ethernet networks that DO NOT supply inline power to the phone, use only the Mitel approved power adapter to connect fr om the DC power port on the phone to a power source, or use a PoE power injector or a PoE switch.

Network and Power Connections (See Figure )

ABC

The Mitel MiVoice 6920 IP phone can be set up as a direct network con nection to the Ethernet wall jack or as a shared network connection as a pass-through if connecting the phone to a computer or another network de vice.

NOTE:

This product is designed for indoor use only and for ambient

temperatures at or below 50° C (122° F) .

NOTE:

The phone must be connected only to indoo r rou ted PoE or Et he rne t

wiring.

Direct Network Connection

Located on the back of the phone are two fully switched Ethernet cable ports. The port marked with

as provide power to your phone (if required).

is used to connect the phone to the networ k, as well

Shared Network Connection

To connect a network device (such as a computer) to the phone, connec t an Ethernet cable into the network port on the back of the phone marked with

Plug the other end of the Ethernet cable into the network jack on the network device for which you are sharing the network connection.

NOTE:

The PC jack on the 6920 IP phone does not supply in line power onto

other network devices.

NOTE:

All Ethernet cables used must be minimum Category 5/5e straight-

through cables.

Connecting to the Network and to Power

If your network provides 802.3af/802.3at compliant inline p ower, the phone is powered through the network.

1. Connect an Ethernet cable into the network port marked with at the back of your phone.

2. Plug the other end of the Ethernet cable directly into the network jack on the wall.

If your network does not provided inline power, use the power adapter (sold separately) with your phone and plug your phone into a power source.

Handset and Headset Connections (See Figure )

Connecting a Handset

1. Turn the phone over and locate the handset jack mar ked .

2. Insert one end of handset cord into the jack until it clicks into place.

3. Then route the handset cord through the available grooves (see Figure B).

4. Attach the handset to the other end of the handset cord.

Connecting a Wired Analog or DHSG/EHS Headset (Optional)

Turn the phone over , locate t he headset input po rt marked . If you have a headset with an RJ9/RJ22 4-pin connector , insert the headset cor d into the port

until it clicks into place. If you have a DHSG/EHS headset with an RJ45 6-pin or 8 -pin

connector, remove th e plastic headset port adapter and then insert the cord into the port until it clicks into place.

WARNING:

ONLY. PLUGGING ANY OTHER DEVICES INTO THIS PORT MAY CAUSE DAMAGE TO THE PHONE AND WILL VOID YOUR WARRANTY.

THE HEADSET PORT IS FOR HEADSET USE

Desk Installation (See Figure )

For desk installation of the Mitel MiVoice 6920 IP phone a reversible stand is included that attaches to the back of the phone above the various ports. Two viewing angles (30° low angle and 60° high angle) are available allowing users to personalize their phone viewing preference.

1. Locate the stand insertion area on the back of the phone (above the various ports).

2. Carefully insert the stand into the insertion area and slide the stand towards the right until it snaps in place.

3. The orientation of the stand determines the viewing angle. If the bottom of the stand is installed facing the top of the phone, the viewing angle will be 30°. If the bottom of the stand is installed facing the bottom of the phone, the viewing angle will be 60°.

Wall Installation

The Mitel MiVoice 6920 IP phone can b e mounted to a wall using the Mitel 6900 Series Wall Mount Kit (optional accessory). The Mitel 69 00 Series W all Mount Kit is designed to be used with all 6900 S eries IP phones allowing you t o easily and securely mount your phone in one of two ways:

• Directly to the wall

• On top of an existing telco wall plate

NOTE:

Refer to the Mitel 6900 Series Wall Mount Kit Installation Gui d e for

additional product and installation d etails.



Connecting a USB Headset (Optional)

1. Locate the USB input port at the back of your phone.

2. Carefully insert the headset’s USB cable into the USB input port.

NOTE:

Refer to the documentation provided with your USB headset for usage instructions.

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