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MIVOICE OFFICE 400
MITEL 600 SIP-DECT PHONES
USER GUIDE
eud-1657_en / 1.0 – R4.0 – © 06.2015
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Welcome...
Welcome to the user guide for the Mitel 612 SIP-DECT /
Mitel 622 SIP-DECT / Mitel 632 SIP-DECT / Mitel 650 SIPDECT cordless phones for MiVoice Office 400 communication systems.
This user guide will assist you with the use of your phone
and introduce you ste p by ste p to the functions and confi gurations. If you require further technical support or information on other Mitel products, please refer to our webpages
www.mitel.com
Your phone can be operated on different communication
systems. This user guide sets out the telephone with its
functions on the Mitel SIP-DECT system on the MiVoice
Office 400 communication system. Other user guides are
available for operation on other communication systems. If
you are unsure whether you have the correct User's Guide
for your application, please check with your system administrator.
Mitel SIP-DECT is a communication system which consists
of radio statio ns (als o k no w n a s RFPs ) a nd i s c on trol led vi a
an OpenMobilityManager (OMM). Communication occurs
according to the Session Initiation Protocol (SIP) and
serves the call control online.
Notes: • Not all listed functions are available by default. Contact
your system adminis trator to learn m ore abou t the av ailable features and services in the MiVoice Office 400 communication system.
• Your system administrator has the option to individually
set some of the phone's features. In this case your
default values will differ from the default values
described in this user guide.
• Some functions are offered both from the MiVoice
Office 400 communication system and locally from your
Mitel SIP-DECT phone. Since the MiVoice Office 400
communication system does not fully support the local
functions, we recommend that you always take your c onfiguration from your system administrator or, where possible, from the Self S ervice Porta l (see chapter "MiVoice
Office 400 Self Service Portal", page 9).
or our Mitel DocFin der.
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Welcome...
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20
5
Safety information
Failure to observe this information can be hazardous and infringe existing
laws.
Medical equipment
Inform yourself if the use o f radi o eq ui pm ents (cordless phones) is appr oved
near medical device s. Ob se rv e t he al ert messages and instr uct i ons.
Availability of telephone connections
Do not rely on your cordle ss phone as your only mean s of com munication in
emergency or critical situations. Availability cannot always be guaranteed.
The device will be inoperable when mains p ower of th e communicat ion system
fails.
Risk of explosion through sparking
On premises subject to ex pl osion hazards only use ATEX models specially
approved for that purpose.
Protect your hearing
Receiver: Do not hold the cordles s phone up against your ear in hands-free
operation and during ringing tone, as the volume is then very high. The default
setting for ringing loudness meets regulatory requirements. It is recommended
the default setting is retained.
Headset: In order to avoid possible hearing damage, do not use the headset at
high volumes for long periods. This can lead to loss of hearing. Always set to a
medium volu m e.
Power supply
Use the original power supply only (ID: 23-00-1089-00). Conn ect the power
supply only to power sources that conform to the indications on the power supply.
Note: The device will be inoperable when mains p ower of th e communicat ion system
fails.
Maintenance
Make sure all installation an d re pair w or k is car r ie d out by a specially qualified
technician. Do not touch the charging contacts with shar p, m etallic, and/or
greasy objects.
Always use a soft, moistened, or antistatic cloth to clean your device. Do not use
chemicals or other chemical products.
Cost control and Data protection
Y ou should protect your phone with a PIN so that no-one can make phone calls
at your expense. A code will also protect your personal settings. When carrying
the cordless phone around, you should lock the keypad so it cannot be accidentally acti v ated.
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Welcome...
Ambient conditions
Do not operate the device outside the temperature range of +5 °C to approx.
+40 °C. Avoid direct sunlight and other sour ces of heat .
Protect your device against the wet, excessive dus t, cor r osi v e liqu i ds and
steam.
Do not expo se your devic e to elec tromagn etic f ields ( elect ric moto rs, ho usehold
appliances). The spee ch quality could be affected. To prevent interference,
avoid placing your handset in the immediate vicini ty of com puters, radios, TV
sets, VCRs, and other telephone sets.
Disposal
Be sure to dis pose of yo ur devi ce, batt eries and its p ackagin g in an env ironmen tally compatible way. Electrical equipment does not belong i n domestic waste.
Deposit it at a return centre.
Accessories
Use original accessories or specifically approved accessories only. The use of
other accessories m ay decrease performance or pose a risk to your health or
safety.
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Welcome...
Dealing with batteries
Please observe the following rules and regulations when dealing with batteries:
General rules when dealing with batteries
• Never tamper with or disma ntle bat t er ie s.
• Never immerse the batteries in water or throw it into a fire.
• Do not expose the batteries to high temperatures.
• Please also observe the information in chapter "State of charge"
When putting your cordless phone into operation
• Only use the battery pack sup pli ed by the manufacturer.
• It takes two to three charging cycles for the batteries to reach their fully
charged state.
• Only use the charging uni t supplied by the manufactur er.
• For the charging unit only use the plug-in power adapter supplied by the manufacturer (ID: 23-00-1089-00). Otherwise the phone may be damaged.
When operating your co rdless phone
• It is normal for the batteries to become warm when charging.
• Discharge the batteries from time to time to prolong their service life. Do not
place the corresponding cordless phone back into the charging unit until the
batteries are not fully or almost fully discharged.
To replace the batteries
• Switch off the cordless phone bef or e re m oving the batteries.
• Only use original batteries and charging units approved by the manufacturer.
To do so, contact your supplier or servicing agent.
To store the cordless phone or the batteries
• If you do not intend to use the phone for some time, switch off the phone and
take out the battery pack.
• Store the batteries at room temperature. Above-average temperatures tend to
reduce the service life of batteries.
To dispose of the battery packs
Do not throw away the batteries with your domestic waste. Take the batteries to
an appropr i ate collecti on point for recycling.
, page 15.
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Welcome...
Document information
Document designation
• Document number: eud-1657
• Document version: 1.0
• Based on MiVoice Office 400 R4.0
• Valid as of MiVoice Office 400 R4.0
• In PDF Viewer, click on this link to download the latest version of this
document:
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1657_en.pdf?get&DNR=eud-1657
• Copyright © 06.2015 Mitel Networks Corporation
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Content
Welcome.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Dealing with batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Document information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Information about the MiVoice Office 400 communication system . . . . . 8
Keys, display and menu guidance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Key designations and sockets . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Initiating calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using functions before/while in a call . . . . . . . . . . . . . . . . . . . . . 31
Organising absences from the desk. . . . . . . . . . . . . . . . . . . . . . 36
Voice messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Functions for special situations . . . . . . . . . . . . . . . . . . . . . . . . . 39
Functions with OpenCount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting functions by remote control . . . . . . . . . . . . . . . . . . . . . . 42
Personalizing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cordless phone functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
General settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Phone books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring presence profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Product and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
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Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Data protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Limited Warranty (Australia only) . . . . . . . . . . . . . . . . . . . . . . . . 76
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Information about the MiVoice Office 400 communication system
One number user concept
Your system administrator can set up several phones for
you that hold all the same pho ne numb er (one num ber user
concept). You have only one name and phone number with
which to identify yours elf to yo ur ca ll pa rtners, re gard less of
which of the phone you make your calls. The advantage is
that you can always be reached under the same phone
number, regardless of where you happen to be.
With Personal call routing you can define which telephone(s) incoming calls shall be routed to (see chapter
"Activati ng personal call routing"
More benefits of the one number user concept:
• With Ring Alone, you can specify the phone on which a
call is to be acoustically signalled (see "Activating personal call routing", page 40).
• Y our system ad ministrator c an set whether or no t you are
busy for further incoming calls (Busy if busy).
• You are still able to make further outgoing calls with the
other terminals.
• All call lists and contacts saved in the MiVoice Office 400
communication system are available on all your phones
and are automatically synchronised.
• An announcement i s indica ted on all phone s that su pport
announcements.
• Fast take (*88) allows you to take a call from one phone
on another .
, page 40).
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Information about the MiVoice Office 400 communication system
MiVoice Office 400 Self Service Portal
The Self Service Porta l a w eb-based a pplic ation for phon es on an MiVoice
Office 400 communication system. The Self Service Portal helps you configure and adapt your personal settings of your Mitel SIP-DECT cordless
phone, i.e. the display language or the personal call routing, directly and
autonomously on your PC.
As soon as you have received an user account for the Self Service Portal
from your system administrator and after you have logged in, you are
taken to the home page with the overview of all your phones. Refer to the
Self Service Portal online help for further information on a specific topic.
Contact your system administrator to obtain access to the Self Service
Portal.
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Keys, display and menu guidance
The sections below provide an overview of which keys
and sockets are available on your phone and how to
use them.
Key designations and sockets . . . . . . . . . . . . . . . . . . . . 11
Display symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Keys, display and menu guidance
Key designations and sockets
Note: The image of the phone corresponds to the Mitel 622 SIP-DECT.
No. Key Press In the state... Description
1 Loudspeaker
2LED indicator 3-coloured LED as per
3Display TFT colour display
4 Side keys +/ -
4 Side keys +/ -
Mitel 600 SIP-DECT Phones
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(Mitel 612 SIP-DECT
only)
(nicht Mitel 612 SIPDECT)
short Idle state or in a
connection
short Idle state or in a
connection
table in "LED overview"
page 21
Call up configured func tion or set volume
Call up configured func tion or set volume
,
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Keys, display and menu guidance
No. Key Press In the state. .. Descr i ption
Middle side key short Idle state, i n a
connection
All side keys long Idle state Configure key
5 Left softkey short • Idle state
•Menu
long Idle state Configure key
Middle softkey short • Idle state
•Menu
long Idle state Configure key
Right softkey short • Idle state
•Menu
long Idl e state C al l up system menu
6 Loudspeaker key short • Idle state
• In a connection
•List
7 Correction key short • Menu
•List
•Editor
long • Menu
•List
•Editor
8 Navigation key up, short • Idle state, in a
connection
• Menu, list,
editor
Call up configured function
• Call up redial list
• Executes displayed
function above key.
• Call up configured
function
• Executes displayed
function above key.
• Call up complete menu
• Executes displayed
function above key.
• Establish a connection
• Activate/deactivate
open liste ning
• Establish a connection
with selected entry
• Back one menu level
• Delete selected entry
• Delete the last character
• Back to idle state
• Delete all entries in
1)
list
• Delete all characters
• Call up configured
function
• Navigation
1)
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Keys, display and menu guidance
No. Key Press In the state... Description
right,
short
right,
long
down,
short
left,
short
left, long • Idle state
9 Call key short • Idle state
long Idle state Call up redial list
10 End key short • Idle state
long all states Activate/deactivate
• Idle state
•Menu
•List
•Editor
• Idle state
•Editor
• Idle state, in a
connection
• Menu, list,
editor
• Idle state
• In a connection
•Menu
•Editor
•Editor
•List
• In a connection
• Menu, list
•Editor
• Call up configured
function
• Forward one menu
level
• Call up detailed information
• Navigate cursor
• Configure key
• Navigate cursor to the
end of the line
• Call up configured
function
• Navigation
• Call up configured
function
• Call up configured
function
• Back one menu level
• Navigate cursor
• Configure key
• Navigate cursor to the
end of the line
• Establish a connection
• Establ ish a co nnect ion
to the selected call
number
• Call up the switch off
menu
• Ending a cal l
• Back to idle state
• Exit editor without
changes.
phone
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Keys, display and menu guidance
No. Key Press In the state. .. Descr i ption
11 Key block short • Idle state
•Editor
Key 1 long Idle state Voice message, playing
Key 2 to key 9 long Idle state Select speed dial target
• Enters digits
• Enter characters as
per tabl e i n "Enter digits and characters",
page 20
12 Asterisk key short • Idle state
•Editor
•Enter *
• Switch be t w een
upper/lower case a nd
number/letter entry
long • Idle state
•for incoming
call
• Activate/deactivate
ring tone (permanent )
• Activate/deactivate
ring tone (one-off)
13 Hash key short • Idle state
•Editor
•Enter #
• Enter characters as
per tabl e i n "Enter digits and characters",
page 20
long Idle state Locking the keypad
14 Headset connection Headset connection via a
cable
15 Microphone
16 USB connection (not
Mitel 612 SIP-DECT)
17 Hotkey (not
short all states Call up VIP list
Mitel 612 SIP-DECT)
long Idle state Configure key
18 SOS key
(Mitel 63 2 SIP-DECT
only)
1)
not in phone book
Short or
long
• Idle state
• With locked
keypad
Pre-configured emer gency number is selected
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Display symbols
Radio link quality
Very good
Good
Disruption probable
Phone calls not possible
State of charge
Charge state 61-100 %
Charge state 31-60 %
Charge state 11-30 %
Charge state 6-10 %
Charge state 4-5 %
Charge state 0-3 % (flashin g)
Keys, display and menu guidance
Battery charging
Notes: • If the battery is completely discharged when the phone is placed in the
charging unit, there will be no display initially until the battery has
reached a certain cha rge level. This may take severa l minutes and do es
not mean there is a malfunction.
• When the battery capacity is almost exhausted, a series of warning
beeps sounds. This warning can be disabled, see chapter "Setting the
audio properties", page 47. If you are making a call, you have approximately five minutes' talk time left before the handset switches itself off.
• The following settings can run down the battery sooner:
– Phone switched off,
– poor radio connections (system radio station far away),
– high loudspeaker or ring tone volume,
– frequent activation of key and display backlighting,
– Bluetooth operation and
– an activated vibration alarm
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Keys, display and menu guidance
System registrations
Phone registered in system A, B, C, or D and ready for use (only displayed when
phone is registered on mor e than one system).
Connection status, info
• Call forwarding activat ed
• Call Forwarding on No Reply activated
In a connection
New voice messages
New text messages/v oi ce messages (in the server m enu)
Read text messages/voice messages (in the server menu)
Ring tone deactivated
Headset mode activa te d
Loudspeaker/hands -free mode activated
Microphone deactivated
16
Bluetooth headset ready f or use
Active Bluetooth conn ect i on
Keypad locked
Phone locked
Alarm sensor activated (Mitel 632 SIP-DECT only)
Call filter active
microSD card integrated (not for Mitel 612 SIP-DECT)
Alarm clock
Appointment call
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Connection status, info
Activate d profile
Hi-Q (Mitel 650 SIP-DEC T only)
Device menu
Save
• Device menu
•Options
Information
Settings
Navigation menu
Presence state
Available (default)
Meeting
Busy
Keys, display and menu guidance
Absent
Not available
Note: The display symbols fo r the fun cti on k ey are sho wn in "O v ervi ew of av ail a-
ble functions", page 67.
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Keys, display and menu guidance
Using your phone
The majority of the keys an d functions are cl arified in the key l egend.
Learn about other overviews and help screens here.
Overview of the system menu
Your telephone offers you two different menus.
MiVoice Office 400 system menu (server menu):
The MiVoice Office 400 system menu (server menu) is connected to the
communication server via OpenMobilityManager by your system administrator and contains the f ollowing MiVoice Office 400-specific menu entries
as well as context-dependent functions which you can use during a call.
More information about these menu entries can be found in the corresponding sections of this user's guide.
MiVo ice Office 400 system menu
1. Voi ce ma il
2. Forwarding
3. Presence
4. Personal call routing
5. Information
6. Callback (depends on context)
7. Take (depends on context)
18
Access to the MiVoice Office 400 system menu (server menu) is available
using:
• the function key or
•via Menu () > System menu > Server me nu.
Local system menu:
The local system menu contains more settings. More information about
these functions can be found in the corresponding chapters of this User's
Guide. Access is available using the Menu ( ) function key.
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Keys, display and menu guidance
Using the softkeys / hotkey / side keys / navigation key
Softkeys: The softk eys are the k eys that are automatic ally conf igured with
context-dependentfunctions by the MiVoice Office 400 communications
system. The functions are displayed above the softkey.
1)
Hotkey: The hotkey
(VIP list) or for a function. To find out how to configure the hotkey, please
see "Configuring key s", page 66. T o find out how to make phone ca lls wit h
the hotkey, refer to the chapter "Diallin g with a c onfi gu rable key (VIP list)"
page 28.
Side keys: You can al locate various functions to the side keys. To find out
how to make phone call s wit h the hotk ey, refer to the c hap ter "C o nfi guri ng
keys", page 66.
Navigation key:
• You can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and horizontally through the different menu entries.
• A menu can have multiple submenus. Press the suggested softkey or
the right-hand navigation key in order to reach the submenu or the
selection of possible editing options, or to perform the action.
• You can also allocate 4 different functions to the navigation key itself
( ). To find out how to configure the navigation key, refer to the chapter "Configuring keys"
key can also be found in the legend ("Navigation key"
is a free configurable key for 1 to 6 call numbers
, page 66. More information about the navigation
, page 12).
,
1)not available Mi t el 612 SIP-DECT
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Keys, display and menu guidance
Enter digits and characters
You can use the digit keys for entering digits and pa sswords. The characters are assigned to the keys as follows. Press the relevant digit key
repeatedly until the character you want is displayed.
Note: The number of characters may vary depending on the language selected.
Upper case Lower case
? ! 1 - + * / = & ( ) % ¿ ¡ ? ! 1 - + * / = & ( ) % ¿ ¡
A B C 2 Ä Å À Á Ã Æ Ç a b c 2 ä å à á ã æ ç
D E F 3 È É Ê Ë d e f 3 è é ê ë
G H I 4 Π Σ Í Ì Î Ï g h i 4 π ı í ì î ï
J K L 5 j k l 5
M N O 6 Ñ Ö Ò Ó Ô Õ Ø m n o 6 ñ ö ò ó ô õ ø
P Q R S 7 ß Ş p q r s 7 ß ş
T U V 8 Ü Ù Ú Û t u v 8 ü ù ú û
20
W X Y Z 9 w x y z 9
<Space> , . ↵ 0: ; _ ” ‘ ˆ ˜
Switching between digit and character
input and upper/lowe r case.
# @ € $ £ ¥ § < > { | } [ \ ]
Long keystroke: Entry of *
In text mode, you can switch between digit and character input as well as
upper/lower case with the help of the asterisk key.
You can use the Correction key to correct an incorrect character.
Y ou can use the End k ey to cance l without sa ving or, in the menu, retu rn to
the idle state.
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Keys, display and menu guidance
LED overview
The message LED indicates various events or operating statuses by
means of various colours and illumination states. You can switch the LED
on or off yourself for certain events (see "Setting the display and LED indicator", page 44).
State Description
Lit • Battery fully charged (if telep hone is connected to the
charging unit)
• Hands-free mode activated
Flashes fast Inco mi ng call
Flashes slowly • Standby displ ay
• Phone is insi de the system’s service area
• Telephone not connected to the charging unit
Flashes fast • P hon e is outside the system’s service area
• No-movement, man- do w n and escape alarm activat ed
(Mitel 632 SIP-DECT o nly)
• Alarm call, mess a ge
Flashes slowly • New ent r ie s in th e inf o ar ea
• Alarm clock, appointment
Lit Batt ery charging
Flashes slowly • Standby displ ay
Flashes alternately The phone is switched off and i s being charged in the
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• Phone is insi de the system’s service area
• Telephone not connected to the charging unit
• Battery capacity below 60%
charging unit
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Phoning
The following sections explain the supplementary features provided by your phone for more efficient use.
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Initiating calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using functions before/while in a call. . . . . . . . . . . . . . . 31
Organising absences from the desk . . . . . . . . . . . . . . . 36
Voice messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Functions for special situations . . . . . . . . . . . . . . . . . . . 39
Functions with OpenCount. . . . . . . . . . . . . . . . . . . . . . . 41
Setting functions by remote control . . . . . . . . . . . . . . . . 42
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Making calls
This section explains how to set your calls.
Answering, ending or rejecting a call
Answering calls: The phone rings and the message LED and line key
LED flash. If the caller's phone number is received, it is shown on the display . If the phone number is stored in the private cont acts or in the MiV oic e
Office 400 communication system, the display shows the corresponding
name.
Open listening mode: With the open listening mode function, the loudspeaker is activated in addition to the handset so that other people in the
room can listen to the call.
Rejecting calls: As long as you have not picked up a call, you ca n reject it
during the ringing phase.
Note: The volume of the ringing call can become very loud. Do not hold the
sound aperture up to your ear.
Answering the call:
Press the Call key.
Open listening during a call:
Activate: Press the loudsp eaker key; is di splayed.
Deactivate: Press the Loudspeaker key a secon d tim e.
Ending a call:
Press the End key.
Rejecting the call:
Press the End key or the Reject softkey during the ringing phase.
➔
The connection is rejected and, depending on the sys t em configuration, the
caller either hears the bus y to ne o r is fo rwarded to a preconfigure d de st in ation.
Deactivating acoustic call signalling:
Press the softkey dur in g the ringing phase.
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Phoning
Using your phone in hands-free mode
You want other people to join the conversation or to have your hands free
while making the call.
The hands-free mode function activates the loudspeaker and the microphone. Make sure the hands-free microphone is not obstructed. The
sound quality is improved if you set the volume of your phone to a low setting.
Answering/ending a call in ha nds-free mode:
Answer: Press the lou dspeaker key; is displayed.
End: Press the End key.
Hands-free during a call:
Activate: Press the loudsp eaker key; is di spl a yed.
Deactivate: Press the loudspeaker key a second time.
Ending a conversation in hands-fre e mode:
Press the End key.
Muting the microphone
In the middle of a call you want to talk briefly with other pe rsons in the
room without your call partner hearing your conversation.
You can switch the microphone off and on during a call, regardless of
whether you are using the handset, headset or hands-free system.
24
Switching the microphone on and off during a call:
Activate: Press the softkey , is displayed.
Deactivate: Press the softkey .
Making a call using a headset (corded or Bluetooth)
To make a phone call with the headset.
You can choose between a corded headset and a Bluetooth headset (not
available for Mitel 612 SIP-DECT). All the headset mode configuration
possibilities can be found in "Using a headset (corded or Bluetooth)"
page 50. For more information, please refer to your headset user’s guide.
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Phoning
If you answer a c all in heads et mod e usi ng the c all k ey, the cal l is p rovide d
on the headset. If you answer a call using the Loudspeaker key, the call is
provided on the loudspeaker.
If you lose radio contact with the telephone during a call with a Bluetooth
headset, a message will appear on the display. You can select whether
you want to continue the call on the telephone or end the call.
Note: If you have configured Blu etooth on a fun ction key (not sof tkey ), the fol low-
ing functions and setting are available when you press the button:
• In idle state: BluetoothCall up menu.
• During a call: Switch connection between headset and telephone.
• During a call: If you have lost radio contact with a Bluetooth headset,
you can re-esta blish the c onnec tion by turni ng the heads et of f an d back
on again once you are back in radio range.
Answering a call with the hea d se t:
Press the Call button on the tele phone or headset.
➔
The call is pr ovided on your he adset.
Switch between headset and loudspeake r:
Press the Loudspeake r ke y.
➔
The phone’s microphone is sw itc hed on and the headset micro phone is
switched off.
Ending a call:
Press the End button on the tele pho ne or headset.
Initiating calls
This section explains some convenient features provided by your
phone for making a call.
Dialling with the phone number
You want to call someone and key in that person's call number.
With call preparation you can enter a phone number without it being dialled
automatically, so you have time to check the number and, if necessary,
correct it. The number is not dialled until you press the Call key.
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Phoning
Dialling with the phone number:
Enter a phone number in cal l prepar ati on.
➔
You can use the Correct ion key to delete any incorre ct character.
Press the Call key.
➔
The user is called.
Dialling from the phone book/private contacts
You want to search a user in one of the connected phone books.
Your phone is connected to a communication server in the SIP-DECT
series via MiVoice Of fic e400. The following pho ne books are available for
selection:
List Description
Central directory Your system administrator integrates the system phone
Personal directory You can integrate a local phone book (personal direc-
Note: The local phone bo ok is only available on this phon e. If
Private contacts Your syst em administrat or integrates your privat e con-
VIP list The VIP list is a call number list of yo ur six m ost fre-
book in the communi cation server via
OpenMobilityManager. The system phone book is available via Menu > Phone books or the down ke y.
tory) into your telephon e. The loc al phone book is available via Menu > Phone books or the down ke y.
you are deregistered as user from the SIP-DECT system
by your system admi nist r at or, this local phone book is
deleted.
tacts in the communicatio n ser ver via
OpenMobilityManager. This means that these private
contacts are not saved locally o n the te l ephone but
rather are saved on the com m unication server. Private
contacts are available via the navigation key up.
quently used contacts and is saved on a configurable
key. For further information, please see "Using the so ftkeys / hotkey / side keys / navigation key", page 19 and
"Dialling with a configurable key (VIP list)"
, page 28.
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Dialling from the system phone book:
1.Press the navigation key up.
2.Select the phone book and press the Ok softkey.
1.Enter the required name and press the Ok s o ftkey.
2.Select the required user from the list.
Press the Call key.
➔
The phone number disp layed is dialled.
Diallin g f rom private con tact s:
Press the navigation key do w n.
1.Enter the required name and press the Ok s o ftkey.
2.Select the required user from the list.
Press the Call key.
➔
The phone number disp layed is dialled.
Dialling from the call list/redial list
You want to call a us er fro m t he cal l l is t or the redial list. The fo ll owin g li sts
are available for selection:
List Description
Call list:
• Unanswered calls List of calls missed in your absence.
• Answered calls List of calls answered.
Redial list List of calls made.
Y our phone automati cally sav es the user's c all number an d name in one of
the MiVoice Office400 communication system. You can call users back
using one of these call lists. The individual call lists each contain a maximum of 30 entries.
Under the one number user concept (see "One number user concept"
page 8), you can also operate c orded syste m pho nes al ongsi de you r co rdless phone. For corded system phones, the call list and the redial list are
managed by the system and sent to the phones. For your cordless phone
there are separa te list s which are mana ged in the cordles s phone. You can
specify in the List access m enu ("Mana gin g list a ccess"
you want to use the local list or the system list (PBX).
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, page 61) whether
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Phoning
Dialling from the call list of unanswered calls/answered calls:
Press the function key for Call list.
➔
The list of unanswered ( ) / answered ( ) calls is displayed.
Scroll through the list until the user you want is displayed.
Press the Call key.
➔
The phone number disp layed is dialled.
Note: The call list is available via: Menu > Info > Caller list.
Dialling from the redial list:
Press and hold down the function key for Redial list or call key.
➔
List of the last entries diall ed is di splayed.
To scroll t hrough the list, press the na vigation key downwards.
Press the Call key.
➔
The phone number disp layed is dialled.
Note: The local redial list is available vi a: Menu > Info > Redial list.
Dialling with a configurable key (VIP list)
Y ou want to cal l som eone wh ose ph one nu mb er is sav ed to a confi gur able
key in the VIP list.
To find out how to configure the VIP list, refer to "Configuring keys",
page 66.
28
Dialling from the VIP list:
1.Press the function key for .
2.Select the required entry from the VIP list
Press the Call key.
➔
The connection is set up.
Activating another Mitel phone for makin g calls
You want to make a call on another Mitel phone using your personal settings, for example on a colleague’s phone or in a meeting room.
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Phoning
You can activate another Mitel phone to make an internal or external call
using your personal s et t ing s, eve n i f the ph one is locked for external ca lls .
You can activate the phone for a business or private call. Once you have
activated the phone using a function code and your PIN, your private contacts are available. The called party's display shows your personal phone
number and not the numb er of th e pho ne from which you are making your
call. Any call charges incurred will be charged to you.
Activating for business calls:
1.Enter function code #36 for a business call.
2.Enter your internal phone number.
3.Enter your PIN.
4.Enter the internal or external phone number w ith the exchange access dig it.
Press the Call key.
➔
The phone is now enabled; the internal/external user is called.
Note: The default PIN setting ‘0000’ is not accepted (for more information on the PIN,
Note: The default PIN setting ‘0000’ is not accepted (for more information on the PIN,
see "Changing the user PIN"
Activating for private ca lls:
1.Enter function code #46 for a pri vate call.
2.Enter your internal phone number.
3.Enter your PIN.
4.Enter the external call number directly, without the exchange acces s digi t .
Press the Call key.
➔
The phone is now enabled; the external user is called.
see "Changing the user PIN"
, page 57.
, page 57.
Private call with PIN
You want to make a private call on your phone or on another Mitel phone.
With the aid of your PIN you can use any phone to make an external call
with your own personal settings, even if that phone is locked for external
calls. The called party's display shows your personal phone number and
not the number of the phone from which you are making your call. Any call
charges incurred will be charged to you. The call number dialled is not
stored in the last-number redial list.
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Phoning
Private call with PIN:
1.Enter function code #46 followed by your internal call num ber.
2.Enter your PIN.
3.Enter the external call number directly, without the exchange acces s digi t .
Press the Call key.
➔
The phone is now enabled . Th e ext e rna l user is cal l ed .
Note: The default PIN setting ‘0000’ is not accepted (for more information on the PIN,
see "Changing the user PIN"
, page 57.
Call wait ing on an int e rnal user
You want to talk to an internal user. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and
your phone number or name appears on his displ ay. The user has the po ssibility of answering, deflecting or rejecting your call.
Requirement: It is essential that the internal user has not barred the Call
waiting function on his phone (for configuration see the chapter "Activating/deactivating call waiting", page55). Ask your system administrator
whether th e call waiting function is enabled on the system.
Call waiting:
Press the Call waiting softkey.
➔
You hear the dialling tone.
Note: If the person rejects your call request or if call waiting is not possible, the call is,
depending on the system ’s co nf igur at i on, disconnected (busy tone) or forwarded to a preconfigured destination.
Answering call waiting
Y ou are in a call and h ear t he cal l waiti ng tone . Anothe r user i s urge ntly tr ying to reach you.
You can either answer, deflect or reject the call.
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Answering the call:
Press the Answer softkey.
➔
The first call party is put on hold. You are now connected with the party who
initiated the call waiting.
Note: More information is available in "Enquiry and brokering during a call"
"Making a conference ca l l"
Rejecting the call:
Press the Reject softkey or the End key.
➔
You remain connected with the original call party. Depending on the system
configuration the call-waiting party hears the busy tone or he is forwarded to
a preconfigured destina t io n.
Ending a current call:
Press the End call softkey.
➔
The first call is terminated. Y ou are now connected with the party who initiated
the call waiting.
, page 34.
Using functions before/while in a call
This section explains the special features provided by your phone
before you make a (second) call or while you are in a call.
Phoning
, page 33 /
Putting a call partner on hold
You want to briefly interrupt the active call.
You can put the call party on hold and then take them back again on the
same phone.
Hold callback: You can spec ify af ter how l ong y ou want to be re mind ed of
a held call or whether you would like to switch the function off.
Putting a call partner on hold (you are in a connection):
Press the function key for Menu ().
Scroll to Hold and press t he Ok softkey.
➔
Your call party is put on hold.
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Take back the call party:
Press the function key for Menu ().
Scroll to Retrieve and press the Ok softkey.
➔
You are now back throug h to your call party.
Setting hold callback:
Press the function key for Menu ().
Scroll to System menu and press the Ok softkey.
1.Scroll to Hold callback and press the Ok softkey.
2.Select the time you want and confirm with the Ok so ftkey
Requesting a callback
You want to talk to a certain person. The person is busy or does not
answer. You can make callback requests to both internal and external
users. Not all providers support this function.
User busy: If the party called is busy, you can activate an automatic callback. In this case, your phone will start ringing as soon as the party you
are trying to reach goes on-hook. Then when you press the Call key, the
user is called directly.
User not answering: If the called party does not answer, you can also
request a callback. The user then obtains a message indicating your callback request on his display.
Notes: • You can activate only one callback at a time.
• An unanswered callback request will automatically be cancelled by the
system after about 30 minutes.
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To activate callback:
You called someone and hear the busy tone or the ring -b ack tone. Press the
functio n k ey for Menu ().
Scroll to Callback and confirm with the Ok softkey.
➔
Depending on the comm unication system, you m ay hear the acknowledgement tone.
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Phoning
To answer the callback request
Someone has asked you to cal l back. The display shows Callback.
You cannot automatically answer a callback request on your phone. You
can either enter the call number manually or use a CTI client, for example
the Mitel OfficeSuite.
Enquiry and brokering during a call
You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call
partner.
Enquiry: With the Enquiry function you can call someone else in the middle of a call and put your original call partner on hold. You can make
enquiry calls to both internal and external users.
Brokering: In an enquiry call you can use the brokering function to swit ch
back and forth betw een an enq uiry call party a nd the p arty on h old as of ten
as you like. Broke ring is possibl e with bot h inte rnal and external us ers. You
can also broker betw een co nference p arties as a group a nd an enquiry cal l
party.
Setting up an enquiry call (you are in a connection):
Press the function key for Menu ().
Scroll to Brokering and press the Ok softkey.
Enter the enquiry call party’s phone num ber and confirm with the Ok so ftkey.
You can also find the call num ber of the user you want in th e pho ne book or in
a call list with the softkey.
➔
Enquiry call party is called; first call party is on hold.
Note: If the other user does not answer, you can cancel the enquiry call with the >
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Drop softkey and take back the first call by an sw ering the callback.
Ending enquiry and retrieving a waiting call party:
1.Press the function key Menu () > Drop.
➔
A callback makes you awar e of th e wai t ing cal l party.
2.Press the Call key.
➔
You are now back through to your or igin al call partner.
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Phoning
Brokering (switching back and forth between two call partners):
Press the or function key for Menu () > Brokering .
➔
Your call party changes. The ot her cal l part y is put on hold.
End brokering and retrieve a waiting call partner:
1.Press the function key Menu () > Drop.
➔
A callback makes you awar e of th e w ait in g call party.
2.Press the Call key.
➔
You are now back throug h to your original call partner.
Making a conference call
You want to make a conference call.
In a conference call, you can connect three call partners. From a call/con-
ference call you can initiate an enquiry call to someone else. You can broker between the parties of the conference and the enquiry call party. You
can hold a conference call with internal and external users.
Notes: • SIP-DECT conferences must be enabled by your system administrator
in the communication system.
• If you have a user account for the Self Service Portal, you can create
conference rooms there (see "MiVoice Office 400 Self Service Portal"
page 9).
,
Setting up a conference (you ar e connected):
Press the function key for Menu ().
Scroll to Brokering and press the Ok softkey.
Enter the enquiry call party’s phone num ber and confirm with the Ok softkey.
You can also find the call num ber of the user you want in the phone book or in
a call list with the function key fo r Menu.
➔
Enquiry call party is called; first call party is on hold.
Note: If the othe r us e r do es no t a ns wer, you can cancel th e enq ui ry cal l wi th the fu nc -
tion key for Menu > Drop and take back the first call by answering the callback.
Setting up a conference (you ar e connected):
Press the function key for Menu ().
Press the function key for 3 party.
➔
The call party on hold is now included in the call.
Leaving a conference call:
Press the End key.
➔
The other conference parties r em ai n i n t he c al l.
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Transferring a call
You want to put your call partner through to someone else.
With the call trans fer function you can c onn ec t y our ca ll p artner with some-
one else. You can connect internal and external users with one another.
Call transfer (you are in a connec tion):
Press the function key for Menu ().
Scroll to Connect and press the Ok softkey.
Enter the second call party’s phone number and confirm with th e Ok so ftke y.
You can also find the call num ber of the user you want in th e pho ne book or in
a call list with the function key fo r Menu.
➔
Both call partners are immedi atel y connected with one anot her.
Take (pick up own call)
You want to transfer a call from one phone to another without interrupting
the connection (for example, from a desk phone to a cordless phone).
The take function can be used to transfer calls between your phones.
Requirement: You are in the one number user concept (see "One number
user concept", page 8).
Picking up own call (you are connected to another Mitel phone:
Mitel SIP-DECT phone: Press the function key for Server menu ().
Scroll to Take an d pr ess the Ok softkey.
➔
After a brief moment, you will be co nnected to the caller on the othe r ph one.
Activating do not disturb
You do not want to receive any calls for the time being.
With the do not disturb function, you can stop calls being made to you if
you are busy in a call or are not otherwise able to take any calls. Your
phone does not ring and is set to busy for incoming calls. You incoming
calls are automatically forwarded t o a call forwarding desti nation configured by your system administrator.
You system administrator must activate this function in the MiVoice
Office 400 communication system.
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This function has to be saved to a function key with Self Service Portal
(see "Configuring or deleting a key assignment"
, page 67).
Organising absences from the desk
This section explains the different options provided by your phone
when you want to leave your desk.
The presence function enables you to qu ickl y set your pers onal presence state and hence to route the incoming calls to the destination
you want.
Controlling presence status
You have a choice of 5 presence profiles for controlling your presence status:
Profile number Presence profile
0 Available (default)
1 Absent
2 Meeting
3 Busy
4 Not available
Notes: • Connected CTI applications can affect your presence status. Contact
your system administrator for more information.
• You can configure presence either with the help of function codes (see
user's guide “User Guide Functi on Cod es ” on the M itel Doc Finder
Self Service Portal (see "MiVoice Office 400 Self Service Portal"
page 9).
To activate the presence profile:
Press the function key for Server menu ().
Scroll to Presence and press the Ok softkey.
Select the presence prof ile y ou w ant and press the Ok softkey.
➔
Presence profile is activated.
Note: The presence profiles ar e al so avai l ab le in the me nu : Menu > Presence.
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) or in
,
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Phoning
To deactivate the presence profile:
Press the function key for Server menu ().
Scroll to Presence and press the Ok softkey.
Select the Available presence profile and press the Ok softkey.
Call forwarding
You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. an internal/external user, your voice mail).
With call forwarding you can forward incoming calls directly to a different
destination.
Notes: • Call forwarding applies to all connec ted phones in the one number user
concept (see "One number user concept"
• Only one call forwarding type is possible at a time.
• Y ou can s pecify i n the Self Serv ice Po rtal wheth er you w ant th e same or
a different forwarding des tination for external and in ternal calls . The call
number of the external call forwa rding d estina tion i s then alw ays sho wn
on your phone display unles s the ex ternal forwar ding de stinat ion is Call
forwarding off.
The following call forwarding options are available for selection:
, page 8).
Call Forwarding
Unconditional
No call for warding (Call
forwarding off)
Always call forwarding,
CFU (Always (CFU))
Call forwarding if busy,
CFB (If busy (CFB))
Call Forw arding on No
Reply
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Description
No CFU is carried out.
Incoming calls are auto m at ic all y fo rwa rded to another
destination.
Incoming calls are forwarded directly to a different destination if you are busy.
Incoming calls are auto m at ic all y fo rwa rded to another
destination. Both your own phone and the other destination will then start ringing. The system configuration
determines whether or not there is a ringing delay at the
other des t ination. Whoever goes off-hook f irst, answers
the call. Depending on the system configuration, Cal l
Forwarding on No Reply can also be activated w hen
your phone is busy.
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The following destinations are available for selection:
Destination Description
User Incoming calls are forwarded to an internal user or a call
number.
Voice mail Incoming calls are forwarded to your voice m a il , provid-
ing it has been set up by yo ur sys te m ad m ini st r at or.
You can use the global greeti ng or your own greeting.
For further information on voice mail, please refer to
"Configuring voice mail", page 64 or the “User Guide
Voice Mail Systems” user's guide on the Mitel
DocFinder.
Activate call forwarding:
Press the function key for Server menu ().
Scroll to Forwarding and press the Ok softkey.
Select the call forwarding type you want and confirm with theOk softkey.
Select or enter the for wardi ng dest inat ion y ou wan t and confi rm wi th th e Ok softkey.
Deactivate call forwarding:
Call forwarding uncon di tio nal can be deactivated via: Server menu > Forwarding > Forwarding off.
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Voice messages
In this section, you will learn how to play new voice messages.
Editing options for voice message
Y our display indicates new events and the message LED is slowly flashing red.
Depending on the system configuration your system administrator can
specify that you are notified by e-mail whenever you receive a new voice
message (with the voice message attached). Please note: if you delete
this e-mail notification, you also delete the voice message from your
phone. Contact your system administrator for more information.
For more information on voice mail, please refer to chapter "Configuring
voice mail", page 64.
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Playing a new voice message:
Press the function key for Server menu ().
1.Scro ll to Voice mail and press the Ok softkey.
2.Select the voice message you want and press the Ok softkey.
3.Scro ll to Play and press the Ok softkey.
4.Press the Ok softkey to select a displayed voice mail number.
➔
The voice mes sage is played.
Note: The local voice mail menu is available via: Menu > Info > Voice box.
Deleting voice message s:
Press the function key for Server menu ().
1.Scro ll to Voice mail and press the Ok softkey.
2.Select the voice message you want and press the Ok softkey.
3.Scro ll to Delete and press the Ok softkey.
➔
The voice mes sage is delete d.
Accessing detailed voice message information:
Press the function key for Server menu ().
Scroll to Voice mail and press the Ok so ftkey.
Select the voice message yo u wa nt and press the Ok softkey.
Scroll to Detail and press the Ok softkey.
➔
Detailed information on the voice message is displayed.
Phoning
Functions for special situations
This section explains th e different optio ns provided by your phone to
deal with special situations.
All the functions you can sav e under a config urable key ca n be found
in chapter "Overview of available functions"
Acknowledging an appointment/alarm
You have set an appointment call (appointment or alarm) (see "Setting
time/alarms", Seite 54).
For an appointment call, the set ring to ne is turned o n for 1 minu te and the
corresponding text with the or symbol appears on the display. The
LED is flashing red.
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, page 67.
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Phoning
Notes:
If the ring tone is switched off then there is no acoustic indication of an
appointment call which has been set. You can snooze an expired appointment call which is signalled with breaks of 5 minutes each.
• If you have call forwarding activated, the appointment call is not forwarded to the new destination.
• If you are in call, the appointment call is made as soon as you end the
call.
Confirming an appointment call:
Stopping: Pres s the Stop softke y.
Snoozing: Press the Pause softkey.
➔
The appointment call is end ed or snoozed for 5 minutes .
Activating personal call routing
You want to spec if y which of your phon e s ha ll ring when you rece iv e a c all.
You can specify the phone on which a call is signalled with personal call
routing.
Your system administrator has set you up multiple phones with the same
phone number in the one number user concept (see "One number user
concept", page 8). The system administrator has also assigned you permission to configure routing in the Self Service Portal. This allows you to
set up 5 routings in the Self Service Portal for a range of situations
("Office", "Home Office", "On the road").
You can only answer a call on ph ones on which the call is si gna lle d. If y ou
have not configured a call routing, the default setting (all phones are ringing) is used as standard.
40
Activating personal call routing:
Press the function key for Server menu ().
Scroll to Pers. routing and press the Ok softkey.
Select the call routing type you want and confirm with the Ok softkey.
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Note:
Phoning
Activating ring alone
You want to specify the phone on which an incoming call is signalled
acoustically.
If your system administrator has set up one phone number with several
phones (see "One numb er user concept "
to define on which phone a call is to be signalled acoustically. As soon as
you activate Ring Alone on one phone, the ring tone is deactivated for all
other phones. An incoming call is signalled in the display of all phones.
You can answer the call on each of your phones.
This function must be saved to a configurable function key with Self Service Portal (see "Configuring or deleting a key assignment"
When you have activated ring alon e but de ac tiv ated the personal call routing for a phone in parallel, an incoming call is not acoustically but only visually signalled.
Activating/deactivating ring alone
Press the function key for Ring Al one on/off.
➔
The function is activated/d eactivated.
, page 8), you can use Ring Alone
, page 67).
Functions with OpenCount
OpenCount is a software package used for call logging management
in the communication syste m. T he ap plic ation can b e inte gr ate d into
your Mitel communication system and enables the logging, the
administration, and the analysis of all call and connection data.
If an OpenCount is integrated in your Mi tel com muni cati on syste m,
the following additional features are also available on your phone.
PIN telephony
PIN telephony is part of OpenCount. The possible applications of the PIN
telephony depend on the area of use, for example in the area of health
care and accommodation/h ote l:
• Independently from the phone you can make external calls for a fee.
The credit may be limited.
• You can charge the charges and the call information of your outgoing
and incoming calls to specific projects.
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Phoning
For further information refer to the product-specific OpenCount user
guides on our website (www.mitel.com
) or contact our system administra-
tor.
Setting functions by remote control
This section explains how you can alte r your phone’ s settings even if
you are not directly at your phone.
You are not at your desk and want to set various functions on your phone
from a different phone.
You can activate/deactivate many of your phone's functions by remote
control from a different phone.
The remote control is init iate d us ing a special function code. You can then
enter the function commands and function codes.
Using remote control from a third-party phone:
1.Enter function code #06.
2.Enter your phone number.
3.Enter your PIN.
4.Enter the function code for activating/deactivating the function you want .
Press the Call key.
➔
Acknowledgement tone sounds; function is activ at ed/ deactivated.
Note: The default PIN setting "0000 " is not accepted. First change the PIN as
described in "Chan ging the user PIN"
"User Guide Function Codes" on the Mitel DocFinde r
your PIN, your system administrator can reset it to the default setting.
, page 57 or use function code *47 (see
). If you have forgotten
42
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Personalizing your phone
These sections explain how to adapt the phone’s basic
settings to suit your personal requirements.
Configuring the display . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cordless phone functions . . . . . . . . . . . . . . . . . . . . . . . . 52
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring menu settings. . . . . . . . . . . . . . . . . . . . . . . . 58
Phone books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring voice mail. . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring presence profile . . . . . . . . . . . . . . . . . . . . . . 66
Configuring keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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Personalizing your phone
Configuring the display
This section explains how to set display properties.
Setting the display and LED indicator
You can adapt the display to suit your personal requirements with the following settings:
Display Description
Language Selecting the display language (s ee chapter "Selecting
Font settings Selecting font size.
Colour schemes Selecting background colour.
Menu structur e: Select structure display.
• Default Factory default menu arrangement.
• Simple Display usually limiting menu items to 7 entries. This
• Icon Display showing the most frequently used features in the
Notes: • This user's guide describes the default menu struc-
Brightness Selecting display brightness.
the language", page 54).
means less browsing to find each feature.
top menu level with icons. Other features are saved i n
lower levels with Expert menus.
ture.
• The mobile handset wil l auto m a ti cal l y ca rr y out a
restart following changes to the menu structure.
44
Backlight Description
Display Setting a time during which the full display backlighting
• Display dimming Setting for whether/ how long the display backligh t
• In charger Setting for whether/how long the disp la y backlight
remains switched on (10-240 seconds).
remains dimly lit even i f the phone is in the idle state or
is connected to the charging unit (Light off, 1 minute - 4
hours).
remains on even if the phone is in the idle state or is connected to the charging unit (Light off, 1-240 seconds).
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Personalizing your phone
Backlight Description
• Conversation Setting for whether/how/how long the display backlight
• Info message Setting for how long the display backlight remains on
• Text message Setting for how long the display backlight remains on
• Job Setting for how long the display backlight remains on
• SOS alarm Setting for how long the display backlight remains on
Keypad Sets a time during whic h the full keypad ba c klighting
• Incoming call Sets whether the keypad backlighting is switched on for
• Appointment/alarm
clock
• Out of charger Sets whether the keypad backlighting is switched on
• SOS alarm Sets whether the keypad backlighting is switched on
remains on during a ca ll connection (Light off, Light on,
Light dimmed, 10-240 seconds). With light off, the dis-
play is not lit during a call. You can temporarily turn the
backlight on by pressing one of the three softkeys below
the displa y.
while an info message is read (No change, Light
dimmed, 5-240 seconds).
while a text message is written (No change, Light
dimmed, 5-240 seconds).
while a job is written (No change, Light dimmed , 5-240
seconds).
upon when an SOS alarm is output (Light dimmed, 30-
360 seconds).
remains switched on after a key is pressed.
an incoming call.
Sets whether the keypad backlighting is switched on for
appointment/alar m cl ock
when the phone is removed from the charging unit.
when an SOS alarm is output.
LED display Description
LED display: The message LED indicates various events or operating
• Operational LED slowly flashes green or orange when the phone is in
• Incoming call LED quickly f lashes green or orange for an in com i ng
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statuses with the help of various colours and illumination
states. You can switch the LED on or off yourself for the
following events: A complete overview of the LED colours can be found in "LED overview"
the idle state.
call.
, page 21.
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Personalizing your phone
LED display Description
• Out of range LED quickly flashes red if the phone is outside the sys-
• Charge indication LED lit orange when the battery is charging and changes
• Info LED slowly flashes red if there are new entries available
• Text messages LED slowly flashes red if there are new text messa ges.
• Hands-free LED shines green if the loudspea ker is activated.
• Appointment LED slowly flashes red to indicate a set appointment.
• Alarm clock LED slowly flashe s red to indicate a set alarm time.
Select ing displ a y settings:
Press the function key for Menu ().
Scroll to Settings and press the Ok softkey.
1.Scroll to Display and press the Ok softkey.
2.Scroll to the display setting you want and pres s the Ok softkey.
3.Select the display setting you want and conf i rm w i th th e softkey.
tem's range.
to green when the batte ry is full y charged.
in the info ar ea.
46
Select illumination settings:
Press the function key Menu ().
Scroll to Settings and press the Ok softkey.
1.Scroll to Illumination and press the Ok softkey.
2.Scroll to Display or Keypad and press the Ok softkey.
3.Select the illumination setting you want and confirm with the softkey.
4.Press the function key if required and select the required setti ng
Selecting the LED display:
Press the function key for Menu ().
Scroll to Settings and press the Ok softkey.
1.Scroll to LED display and press the Ok softkey.
2.Scroll to the feature you want and activate/d ea ct iv at e the setting with the
Change softkey.
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Personalizing your phone
Configuring audio
This section explains how to set audio properties.
Setting volume during a call
Setting the sound volume during a call (Mitel 612 SIP-DECT only):
Press side keys.
Or: Press horizontal navigation ke ys.
Note: If these keys have been assig ned functions that differ from the fact or y
default, you will have to hold down the keys to access the volume settings. You
can then change the volume by briefly pressing the keys.
Setting the sound volume during a call:
Press the top/bottom side keys.
Or: Press horizontal navigation ke ys.
Note: If these keys have been assig ned functions that differ from the fact or y
default, you will have to hold down the keys to access the volume settings. You
can then change the volume by briefly pressing the keys.
Setting the audio properties
You want to adjust the audio settings for your actual situation.
You can set the volume, melody and other settings according to your per-
sonal preferences:
Audio Description
Volume Select the volume setting (Off, Increasing, Setting 1-7) for:
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• Handset, Hands-free, Headset (cable)
• Internal call / External call
• Unknown numbe r / Callback / Recall
• VIP call / Special call / SOS call
• Alarm clock / Appointment
• Normal message / Urgent message / Alarm message
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Personalizing your phone
Audio Description
Melodies Selecting ring melody for:
Ringer setttings: Set call signalling for:
• Play once Ring melody is only played once.
• Silent charging No calls are signalled acoustically as long as the phone
• Ringer Activate/deactivate call signalling by means of the ring
• Vibracall
(not Mitel 612 SIPDECT)
• Corded headset Call signalling additionally in the headset.
• Noise detection Your phone automatically increases the ringin g volume
Attention tones: Set attention tones for:
• Key click Each key press is confirmed.
• Confirm tones Each successful/un suc cessful setting is confirm ed.
• End of menu Reaching the end of a menu list is confirme d.
• Batter i ng warning
tone
• Coverage warning Warning if your phone threa te ns to drop the radio con-
• Alarm warning
(Mitel 632 SIPDECT only)
Loud environment In a loud environment the phone tries to improve the
• Internal call / External call
• Unknown num ber / Callback / Recall
• VIP call / Special call / SOS call
• Alarm clock / Appointment
• Normal message / Urgent mes sag e / Alarm message
To listen to all the ring melodies, use the softkey.
is connected to the charging unit. Calls are entered in the
call list. Silent charging doe s not apply for charging via
the USB connection.
tone. is displ ayed when activated.
Activate/deactivate call signalling by means of vibration.
in noisy surroundings.
Battery nearly empty triggers a warning.
nection range.
The phone is in the idle state and you leave the radio
range: The phone warns you by means of a continuous
ringing. After acknowledging this continuous rin gi ng, it
will be again triggered after approx. one minute.
voice transfer (not for connections with Bluetooth headset and in hands-free mode).
48
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Audio Description
Notes: • Y ou can select signalling for all attention tones with the
Configuring audio properties:
Press the function key for Menu().
Scroll to Audio and press the Ok softkey.
Scroll to the required setting and press the Change or Ok softkey.
Confirm the change with the softkey.
softkey: audio or vibration.
• To listen to call signalling, use t he softkey.
Configuring and activating an audio profile
In your everyday phoning habits you want to adapt your phone’s ringing
properties to each situation.
You can set up five different audio profiles which allow you to adapt the
phone to any given work situation. All your phone’s ring properties are
stored in the audio pro files . An audio prof ile co mpris es a se t of ringi ng and
phone settings, which you can specify individually for each audio profile.
Four audio profiles are predefined:
Normal, Headset, Meeting
You can also set up a fifth audio profile. The name of the active audio profile is shown on the display in the idle state. If you do not select an audio
profile than the setting you have s ele cte d wi ll ap ply. You can set the fol lowing audio profile properties:
and
Loud
.
Audio profile Description
Profile name Enter the profile name.
Ringer volume Set ringer volume 1-7 or increasing ringer.
Ring tone settings Select ring tone settings.
Attention tones Each key press is confirmed.
Loud environment In a loud env ironment the phone tries to im pr ov e th e
LED display Select settings for LE D dis pl ay.
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voice transfer (not for connections with Bluet oo th hea dset and in hands-free mode). We recommend that you
create a "Loud environment" profile.
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Personalizing your phone
Configuring an audio profile:
1.Press the function key for Profile .
2.Scroll to the audio profile you want and press the softkey.
3.Scroll to the setting you want and confirm you r c hoi ce of setting with the
Change or Ok softkey.
Creating a new audio profile:
1.Press the function key for Profile .
2.Scroll to a blank profile and press the softkey.
3.Scroll to the setting you want and confirm you r c hoi ce of setting with the
Change or Ok softkey.
Renaming an audio profile:
1.Press the function key for Profile .
2.Scroll to the audio profile you want and press the softkey.
3.Enter the new name under Profile name and confirm with the Ok softkey.
Activating an audio profile:
1.Press the function key for Profile .
2.Scroll to the audio profile you want and confirm the selection with the softkey.
Note: The audio profiles are also available via the menu: Menu > Profiles > Settings >
Audio profile.
50
Note:
Using a headset (corded or Bluetooth)
You want to make your calls using a headset.
You can choose between a corded headset and a Bluetooth headset.
Please note that a corded headset and a Bluetooth headset cannot be activated at the same time. A subscribed and reach able Bluetooth h eads et ( )
takes priority over a headset connected via a cable at the same time ( ).
• Read the safety information if you are phoning using a headset (see
"Safety information"
• To find out how to make phone calls with the headset, refer to the chapter "Making a call using a headset (corded or Bluetooth)"
, page 3).
, page 24.
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Personalizing your phone
Headset Description
Corded headset Your phone has a headset port on the lower left side.
Note: The opening of the heads et connection is closed with a
Bluetooth headset
(not Mitel 612 SIPDECT)
Activating/deactivating Bluet oot h mode:
Press the function key for Menu ().
Scroll to Settings and press the Ok softkey.
Scroll to Bluetooth and press the Ok softkey.
Scroll to BT status and activate/deactivate Bluetooth with the Change softkey.
Headset operation is automatically activated as soon as
you plug a corded head set in .
captive cover on the Mitel 632 SIP-DECT. If the headset
is not in use, please close the opening so the phone can
be used in ac cordance w ith it s protec tion cl ass. Rem ove
the cover by pulling it at the top edge of the housing.
Never pull it at the bottom ed ge.
Y our phone also has a Bluetooth interface (2.0) for operating corresponding headsets. Only audio data can be
transmitted via the Bluetoo t h in terface with a headset.
You can subscribe a m a xi m um of one Bluetooth headset.
Subscribe new Bluetooth headset:
Press the function key for Menu ().
Scroll to Settings and press the Ok softkey.
Scroll to Bluetooth and press the Ok softkey.
1.Scro ll to Subscribe headset and press the Ok softkey.
2.Press the New softkey. Turn on the headset which is to be subscribed and put
it in subs cribe mode.
➔
The phone sea r ches for the headset automat ically.
3.As soon as the search is successful, press t he Ok softkey and enter the
Bluetooth PIN.
➔
Pairing was successful.
Renaming Bluetooth headset:
Renaming Bluetoo th hea dset: Pr ess th e function key > Edit softkey and enter
the new name.
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Removing Bluetooth headset:
Press the function key for Menu ().
Scroll to Settings and press the Ok softkey.
Scroll to Bluetooth and press th e Ok softkey.
1.Scroll to Subscribe headset and press the Ok softkey.
2.Press the function key for Menu ().
3.Scroll to Delete and press the Ok softkey.
4.Respond to the safety prompt with the Yes softkey.
Cordless phone functions
This section explains the procedure for making settings on your
cordless phone.
Switching the cordless phone on/off
You want to switch your phone on or off.
Switching the phone off:
Keep the end key pressed for approx. 2 seconds and answer Yes to the safety
prompt.
Or: Function is also available via the m enu: End key > Switch off.
Notes: • W hen the phone is switched off, incom ing calls are stored in the call list .
• If a phone which is switched off is connected to the charging un i t, it re m ai ns
switched off but is still charged. T he LED flashing alternately red/green indicates that it is charging. For te chnical reasons, the switch ed off telephone
may be switched on when it is connected to the charging unit if it is removed
before the r ed/green fla shing LED is disp layed.
Switching the phone on:
Pick up the phone from the ch ar gi ng unit and keep the End call k ey pr es sed
down for approx. 2 seconds.
Note: If you cordless phone cannot find a system, the display shows "No system". You
52
can switch to an availab l e system using Menu > System > New system (see
"Managing communi cation systems"
, page 57).
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Personalizing your phone
Locking/unlocking the keypad
You can lock the keypad against unintentional actuation. The keypad is
automatically unlocked when you receive a call.
Locking the keypad:
Keep the hash key presse d down for approx. 2 seconds.
➔
Keypad is l ocked; is displayed.
Or: Function is also available via the m enu: End key > Key lock.
Unlocking the keypad:
Press the softkey and the hash key.
➔
The keypa d i s unlocked.
Locking/unlocking the phone
You want to ensure that no-one can alter your phone's settings, look at
your private data, or make external calls from your phone.
You can lock your phone with a PIN consisting of two to eight digits. You
can change it via the menu (s ee "Chan ging the user PIN"
the function code *47 (see User Guide Function Codes on the Mitel
DocFinder). If you h ave fo rgotten your PIN, your syst e m a dministrator can
reset it to the default setting.
, page 57) or with
Lock the phone:
Press the function key for Menu ().
Scroll to Security and press the Ok softkey.
Enter the PIN and press the Ok softkey.
Activate the Phone lock with the Change so ftkey.
➔
The phone is now locked; is displayed.
Unlocking the phone:
1.Press the softkey.
2.Enter the PIN and press the Ok softkey.
➔
The phone is unlocked.
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Logging a cordless phone on/off
More information is available in "Managing communication systems",
page 57 and from your system administrator.
General settings
This section explains other settings you can make on your phone.
Selecting the language
You wish to select a different user language for your display.
In order for both the local user language and the user language for the
MiVoice Office 400 communication system to be changed, configure the
language settings for your phone via the Self Service Portal. For more
information about the Self Service Portal, please refer to ch apte r "Mi Voice
Office 400 Self Service Portal", page 9.
The choice of languages depends on which languages your system
administrator has uploaded. If your desired language is not available, ask
your system administrator whether other languages are available.
54
Notes:
Setting time/alarms
You want to set an appointment call (appointment or alarm clock).
For an appointment call, the set ring to ne is turned on for 1 mi nute and the
corresponding text with the or symbol appears on the display. The
LED is flashing red.
If the ring tone is switched off then there is no acoustic indication of an
appointment call which has been set. You can snooze an expired appointment call which is signalled with breaks of 5 minutes each.
• If you have call forwarding activated, the appointment call is not forwarded to the new destination.
• If you are in call, the appointment call is made as soon as you end the
call.
The following configuration options are available for selection for an
appointment call:
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Personalizing your phone
Setting De scription
Appointment Displays th e list of appointments. Up to three appoint-
Alarm clock Displays the list of alarm s. Up to th re e al ar m s can be
Timer Configuration options for a countdown timer (max. 23
Format settings Configuration options for the date and t im e di spl ay for-
Date/time Access date and time.
Setting time/alarms
Press the function key for Menu ().
Scroll to Time/alarms and press the Ok softkey.
Scroll to the setting you wan t an d access the entries with the Ok softkey.
ments can be input and activated.
input and activated.
hours and 59 minutes) . The actual time remaining un til
signalling (with beep tone which increases in volume) is
displayed. The ring tone for the timer cannot be
changed.
mat.
Activating/deactivating call waiting
You are on a call and do not want to be disturbed.
The call waiting functio n all ows anot her user to in dicat e by mean s of a call
waiting tone and call number/name that they want to speak to you. You
can either answer or reject this second call (see chapter "Answering call
waiting", page 30).
Activating/deactivating call waiting:
Press the function key for Menu ().
Scroll to System menu and press the Ok softkey.
1.Scro ll to Call waiting and press the Ok softkey.
2.Select allow call waiting ( On) or not allowed (Off) and confirm with the Ok softkey.
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Resetting settings
You want to reset certain settings on your phone.
You can delete all entries in a list or reset the setting for a function:
Setting Description
Personal directory Your private phone book entries are deleted following a
VIP list The VIP list is deleted.
Call filter The call filter settings are deleted following a safety
Inbox/text message If text messages are available on your MiVoice
Jobs If text messages are available on your MiVoice
New info The list with new information is cleared following a safety
All lists All lists (call list, redial list, call filter) are deleted following
Profiles Your profiles are deleted follow i ng a safety promp t .
safety prompt.
prompt.
Office 400 comm u ni cation system, you can de l et e th e
inbox list even without having first marked all messages
as read (not possible in the inbox list itself).
Office 400 comm u ni cation system, you can de l et e th e
jobs list even without having first marked all jobs as read
(not po s sible in the jobs l ist itself).
prompt.
a safety promp t .
56
User settings All user settings (e.g. language, display settings) are
reset to their factory de fa ults fol lo wi ng a safety prompt.
All The telephone is reset to its factory defaults following a
safety prompt. This does not affect phone access to the
communication system or the PIN.
Resetting settings:
Press the function key for Menu ().
Scroll to Security and press the Ok softkey.
Enter the PIN and press the Ok softkey.
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Notes:
Personalizing your phone
Scroll to Reset and press the Ok softkey.
1.Select the list you want and press the Ok softkey.
2.Respond to the safety prompt with the Yes softkey.
Changing the user PIN
You can change the PIN with which you lock/unlock your phone to protect
your phone settings (for more informati on on locki ng /unlocking your
phone, see "Locking/unlocking the phone", page 53).
The default digit combination is "0000". You can select any 2 to 8-digit
combination for your new PIN. The PIN on your phone is changed using
the Self Service Portal. For more information on the Self Service Portal,
please see "MiVoice Office 400 Self Service Portal", page 9.
• The PIN that you have changed locally on your phone cannot be displayed or overwritten over the Self Service Portal.
• If you change your user PIN in the Self Service Portal, it will be v ali d for
all your phones in th e one num ber user co ncept (see "One number user
concept", page 8).
Managing communication systems
This menu allows yo u to specif y the activ e comm unic ation s ystem for y our
phone and to manage registrations to different systems. Contact your system administrator for more information.
If your phone is registered with several systems, the name of the active
system is shown on the display.
Logging in to a new communication system:
Press the function key for Menu ().
Scroll to System and press the Ok softkey.
1.Scro ll to <New system> and press the Ok softkey.
2.Enter access code, call number and PIN (the access code is provided by your
system administrator ) and f oll ow t he inst r uctions on the phone.
➔
The phone will search for available communication systems.
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Changing communication system:
Press the function key for Menu ().
Scroll to System and press the Ok softkey.
1.Scroll to Subscription and press the Change softkey.
2.Select the communication system you want and confirm with the Ok softkey.
Logging out of the communication system:
Press the function key for Menu ().
Scroll to System and press the Ok softkey.
1.Scroll to Subscription and press the Change softkey.
2.Select the communication system you want and confirm with the Ok softkey.
Retrieving information on your phone
Your phone’s software-relevant data is stored in this menu.
Calling up info:
Press the function key for Server menu.
Scroll to Information and press the Ok softkey.
➔
System information is displayed.
58
Configuring menu settings
The device features of your phone are set out in the following sections.
Using the Info menu
You can access the latest events in the Info menu
Setting Description
Caller list Displays the entries in the call list. If there is an entry in
Voice box Displays new me ss ages in the voice box.
the phone book for a call number then the corresponding
name is displayed.
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Setting De scription
T ext messages Displays new text messages.
Jobs Displays the current jobs.
Redial list Displays the entries in the redial list. If there is an entry in
Using the Info menu:
Press the function key for Menu ().
Scroll to Info and press the Ok softkey.
Scroll to the list you want and access the entries with the Ok softkey.
the phone book for a call number then the corresponding
name is displayed.
Activating/deactivating active functions
The active functions menu is a quick introduction to a few selected menu
points.
Setting De scription
Bluetooth Turning the Bluetooth function on/off and se tting i t (no t
Mitel 612 SIP-DECT, see "Using a headset (c or ded or
Bluetooth)", page 50).
Man-down alarm, no movement alarm,
escape alarm
Call filter Access to the filter settings (see chapter "Setting call fil-
Profile Qui ck changes between different pro files (see "Con-
Alarm clock You can set three different alar m tim es (see chapter
Appointment You can set three different appointments (see "Acknowl-
Turning the alarm sensor on/off and setting it
(Mitel 632 SIP-DECT only).
ters", page 60).
trolling presence status ", page 36).
"Acknowledging an appointment/alarm"
edging an appointme nt / alar m " , page 39).
, page 39).
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Activating/deactivating active functions:
Press the function key for Menu ().
Scroll to Active functions and press the Ok softkey.
Select the required setting and activate/deactivate the function.
Setting call filters
You want to block your call number for certain calls .
You can approve or block incoming calls via the call filter. You can specify
the call numbers and the filter status in the call filter menu. The call numbers list may contain 10 entries.
Call filter Description
Status: You can change the filter mode.
• Accept list Only those calls which are specified in the call number
• Block list All calls are signalled exc ept th ose for which the call
• Filter off The call filter is switched off.
List of numbers: Display s th e entries in the call number list.
• New entry Enter the na m e and call number.
• Number unknown Anonymous calls (without call number transmission) are
list are signalled.
number is included in the call number list. These calls
are rejected.
blocked or signalled when active.
60
Setting call filters:
Press the function key for Menu ().
Scroll to Call filter and press the Ok softkey.
Scroll to the desired setting an d edi t th e entr ie s.
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Managing list access
The call list and/or redial list are usually managed on your phone (setting:
Local
) organised. If a list is also administered on the MiVoice Office400
PBX
communication system (setting:
want to display. If
Automatic
is selected then the phone always takes the
list from the MiVoice Office 400 communication system PBX. If this list is
not available, the selection automatically remains at local.
The PBX list selection is therefore useful if you operate your cordless
phone in parallel with corded telephones. It means that all phones have
access to the same list, and changes are visible on all phones.
Setting De scription
Redial list Automatic
Caller list Automatic
Local
PBX
Local
PBX
The editing option s for the individual list entri es (add , de lete, etc.) are only
available in the local list s .
) then you can select which list you
Managing list access:
Press the function key for Menu ().
Scroll to Settings and press the Ok softkey.
Scroll to List access and press the Ok softkey.
Scroll to the list you want and access the entries with the Ok softkey.
Configuring device options
You can configure the following settings in the device options menu:
Setting De scription
Silent charging No calls are signalled acoustically as long as the phone
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is connected to the charging unit. Calls are entered in the
call list. Silent charging does not apply for charging via
the USB connection.
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Setting Description
Auto. key lo ck The keyboard is locked automatically without key
Auto answer (charge r) The phone automa tical ly pick s up the c all when you ta ke
Auto answer (call): The phone automatically picks up a call without you hav-
• Time Y ou can set the period after which automatic call accept-
• Mode You can set the voice connection mode here .
• Microphone The call can automatically be answered w i t h or without
• LED display Activate/deactivate LED indications during a call.
• Attention tone The atten tion tone at the beginning of autom atic call
Auto speed dial Pressing and holding a speed dial key dials this speed
presses after 10-240 sec onds (PIN-protected , if act ivated).
it from the charging unit without you having to press the
call button, for example.
ing to press a key or take it fr om the charging unit. On l y
activate this function when your workflow requires it
since it is possible that a caller could listen in unnoticed.
For safety, automatic call acceptance is prefaced with 3
attention tones and indicated by a quickly blinking green
LED during the connec t io n.
The function is useful if you need to be informed immediately about important th in gs (e.g. in on-call service).
Y ou can set the following options via the function key:
ance should oc cur (0-20 seconds).
Note: If your phone supports the text message and/or
paging features, no value bel ow 3 seconds should be
set.
the microphone swi tc hed o n. The microphone can also
be switched on with the softkey after the call.
acceptance can be activated/deactivated.
dial target immediat el y.
Configuring device options:
Press the function key for Menu ().
Scroll to Settings and press the Ok softkey.
Scroll to Device options and press the Ok softkey.
Scroll to the setting you want and activate/deactivate the setting with the
Change softkey.
Note: Press the fun ct i on ke y i f required and select the requi re d settings.
62
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Personalizing your phone
Phone books
This section explains what phone books are available to you for
selection and how to manage your private contacts.
Selection of phone books
Your phone is connected to a communication server in the SIP-DECT
series via MiVoice Office 400. The following phone books are av ai lab le for
selection:
List Description
Central di rectory Your system administrator integrates the system phone
Personal directory You can integrate a local phone book (personal direc-
Private co ntacts Your system administrator integrates your private con-
VIP list D i s p lays the entries in the call num ber lis t.
book in the communication server via
OpenMobilityManager. The system phone book is available via Menu > Phone books or the down key.
tory) into your telephon e. The l ocal phone book is available via Menu > Phone books or the down key.
Note:
The local phone book is only available on this phon e. If
you are deregistered as user from the SIP-DECTsystem
by your system admi ni st r at or, this local phone book is
deleted.
tacts in the commu n i c ation server via
OpenMobilityManager. This means that thes e pr i vat e
contacts are not saved locally on the telephone but
rather are saved on the com m u n i cat i on server. Private
contacts are available via the navigation key up.
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Managing your private contacts
You want to store new contacts.
You cannot create new contacts directly on your SIP-DECT cordless
phone (except in your private local phone book). Instead, you use one of
the following options:
• If, alongside your Mitel SIP-DECT cordless phone, you have another
MiV oic e Office 400 system phone, you can use this phone to create
new contacts.
• If your communication system is synchronised with external directories
(e. g. Microsoft Microsoft), you can us e th is dire ctory to create new co ntacts.
• Ask your system administrator to create new contacts using a suitable
system configuration tool (e.g. WebAdmin).
Configuring voice mail
This section explains how to set your voice mail.
Managing personal voice mail greeting
64
In line with the system configuration, you have the option of recording up
to 3 different greetings (e. g. for absences or holidays). Give each greeti ng
the relevant name. Depending on the sy stem configuration a ca lle r m ay o r
may not be able to leave a message (for the symbols see mode).
If no personal greeting is activated or if none is available, the global greeting is activated automatically, provided it has been recorded. For further
information on voice mail refer to your system administrator or the User
Guide Voice Mail Systems on the Mitel DocFinder
Y ou ca n conf igure the voice m ail either with the help of fu nction c odes (se e
User Guide Function Codes user's guide on the Mitel DocFinder) or in the
Self Service Portal (see "MiVoice Office 400 Self Service Portal"
The following options are available for further editing of your voice mail
greetings:
.
, page 9).
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Menu De scription
Record Record voice mail greeting.
Select Activati ng the voice mail greeting.
Edit Renaming the voice m ai l gre et ing.
Mode: Selecting the mode:
• Recording allowed Ca lle r ca n l eave a message.
• Recording not
allowed
Play Play voice mail greeting
Renaming the voice mail gree ting:
Press the function key for Server menu ().
1.Scro ll to Voice mail and press the Ok softkey.
2.Scro ll to Settings and press the Ok softkey.
3.Select the greeting you want and press the Ok softkey.
4.Scro ll to Edit and press the Ok softkey.
5.Enter name and confirm with the Ok softk e y.
Recording voice mail greetings:
Press the function key for Server menu ().
1.Scro ll to Voice mail and press the Ok softkey.
2.Scro ll to Settings and press the Ok softkey.
3.Select the greeting you want and press the Ok softkey.
4.Scro ll to Record and press the Ok softkey.
5.Press the Ok softkey to select a displayed voice mail number.
6.As soon as the signal stops, read out your personal gr eet i ng text.
7.End recording with the Ok softkey.
Caller cannot leave a message.
Playing voi ce mail greetings:
Press the function key for Server menu ().
1.Scro ll to Voice mail and press the Ok softkey.
2.Scro ll to Settings and press the Ok softkey.
3.Select the greeting you want and press the Ok softkey.
4.Scro ll to Play and press the Ok softkey.
5.Press the Ok softkey to select a displayed voice mail number.
6.You can che ck your personal greeting text and re-record it if necessary.
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Activating the voice mail gree ting:
Press the function key for Server menu ().
1.Scroll to Voice mail and press the Ok softkey.
2.Scroll to Settings and press the Ok softkey.
3.Select the greeting you want and press the Ok softkey.
4.Scroll to Select and press the Ok softkey.
5.Select the greeting you want and confirm wi th the Ok so ftkey.
Selecting the mo d e :
Press the function key for Server menu ().
1.Scroll to Voice mail and press the Ok softkey.
2.Scroll to Settings and press the Ok softkey.
3.Select the greeting you want and press the Ok softkey.
4.Scroll to Mode and press the Ok softkey.
5.Select the mode you want and confirm with the Ok softkey.
Configuring presence profile
Configuration of the presence profile is not available via Menu.
You can configure the presence profile either with the help of function
codes (see "User Guide Function Codes" user's guide on the Mitel
DocFinder) or in the Self Service Portal (see "MiVoice Office 400 Self Ser-
vice Portal", page 9).
66
Configuring keys
This section explains how to assig n phone numbers an d functions to
a configurable key.
Available keys
You can select the following keys for configuration purposes:
Key Description
Softkeys You can configure 2 of the 3 softkeys; the key assign-
ment is r e trieva b l e in the id le positi o n only.
1)
Side keys You can configured 2
ment is r e trieva b l e in the id le positi o n only.
or 3 side keys; the key ass i gn-
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Key Description
Navigation key You can configure the nav ig at ion keys; the key assign-
Hotkey
(not Mitel 612 SIPDECT)
SOS key Y ou canno t config ure the SOS ke y yourself . The number
1)
Mitel 612 SIP-DECT only
You can assign each key with a specific action type so you can trigger a
particular action by simply pressing that key. Choice available:
Key Description
Number key Store call number (VIP list)
Function key Activate/deactivate or ex ec ut e a f unction.
Note: • The system administrator can disable any possibility
ment is retrievable in the idle position only.
You can save up to 6 call numbers or a fu nc tion to the
hotkey; th e key assignment i s retrievable at any time.
for triggering an alarm is stored by your system administrator; the key assignm ent i s re tri evable at any time,
even when the keypad is lo cke d.
of modifying the config ur at i on of a key that has
already been configured.
Configuring or deleting a key assignment
You want to assign a call number or function to a configurable key or
to clear the key assignment.
Keys must be configured by your system administrator or by you Self Service Portal (see "M iVoice Office 400 Self Service Portal"
view of the available functions can be found under "Overview of available
functions", page 67.
Note:
A key that you have con fig ured loc ally on your phone cannot be di sp lay ed
or overwritten over the Self Service Portal.
Overview of available functions
This section contains a list of all the functions you can store under a configurable key via the Self Service Portal. Please note that the selection of
functions depends on the selected phone and its authorisation level.
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, page 9). An over-
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Personalizing your phone
More information on how to save functions to a configurable key using
function commands an d a function code can b e found in the online hel p for
Self Service Portal (see "MiVoice Office 400 Self Service Portal", page 8).
Successful configuration of a key over the Self Service Portal is briefly displayed on your phone.
Function Description
Activated features Direct access t o t he l oc al list of act i vat ed features.
Alarm call
Alarm sensor
Call filters: Menu Direct access to the local call filter menu.
Call filters: Status Direct access to t he l oc al cal l filte r status me nu.
Call list: Menu Call list of answered/unanswered call numbers.
Call list: Redial list Call list for dialled call numbers.
Do not disturb (forwarding)
Call forwarding menu Direct access t o the call forwarding menu.
Presence menu D irect access to the presence menu.
Applications
Job list Direct access to the local job list.
Bluetoot h on/on/off Bluetooth on/off (not Mitel 612 SIP-DECT).
Bluetoot h settings
Data management
This function is not supported on the MiVoice Office 400
communicatio n system R4.0.
This function is not supported on the MiVoice Office 400
communicatio n system R4.0.
Y our phone does not ring and is set to busy for incoming
calls. Incoming calls ar e automatically forwarded to a
destination that has been configured by your system
administrator.
Direct access to the local menu for the XML applications
defined in the communication system.
Direct access to the local Bluetooth menu (not
Mitel 612 SIP-DECT).
This function is not supported on the MiVoice Office 400
communicatio n system R4.0.
68
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Function Description
You can use func t ion commands to define a function to
suit your personal requ irem ents. A function can consist
Freely configurable
HiQ on/off
Info menu
Information
Volume menu Direct access to the local volume me nu.
of one or more function commands, function codes, and
the phone number. You can either carry out a function
directly or store it under a key.
This function is not supported on the MiVoice Office 400
communication system R4.0.
Direct access to the local info menu with new entries in
the call list or text message list.
Direct access to the inf or m at io n di sp l ay of t he M i Voice
Office 400 com m unication system.
Empty
Light on/off Activate/deactivate display ba cklighting.
Local default Key remains th e lo cal default for this phone.
Location alarm Triggers an emergency alarm.
Location menu
Menu Direct access t o th e l ocal menu.
Name lookup Direct access to your local phone book.
Navigation menu
New info Direct access to the l ocal list of new messages or calls.
OMM call forwarding
Personal call routing
menu
Power off Direct access to the local power off menu.
Profiles Direct access to the selection of audio profiles.
The key assignment is configured with an empt y fu nction. This prevents the key from being overwritten by
subsequent key assi gnments.
This function is not supported on the MiVoice Office 400
communication system R4.0.
Direct access to the functions saved to the navi gat i on
keys.
This function is not supported on the MiVoice Office 400
communication system R4.0.
Direct access to the ca ll ro ut i ng m enu.
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Personalizing your phone
Function Description
Request a callback
Ring tone on/off Activates/deactivates ring tone for an incoming call.
Shock recognition Activates/deactivates display shock recognition feature.
Requests a callback if the party called is busy or unavailable.
Server menu
SOS call: with confir-
mation
SOS call: immediately
System menu Direct access to the local system menu.
Take (pick up own call)
Key configuration
Key lock Activ at es the local key lock.
Phone lock on/off
Phone book: local
Phone book: System
Appointment Direct ac cess to local appointm ent set t i ngs.
Text message: Output Local outbox list of text messages.
Direct access to the se rv er m enu of the MiVoice
Office 400 comm unication system.
The key is assigned as the emergency call key. The call
number is dialled (after a safety promp t).
The key is assigned as the emergency call key. The call
number is dialled (without a safety prompt).
Takes a call from one of your phones on another phone
within the one number user concept.
This function is not supported on the MiVoice Office 400
communicatio n system R4.0.
Activate/deactivat e phone lock. Outgoing calls ar e not
allowed; incoming calls can be taken.
Direct access to your local phone book. Contacts in the
local phone book are only saved on the phone and not in
the communication system.
Direct access to the Direct or y Lookup system menu .
Contacts in the system phone book are integrated in the
MiVoice Office 400 communication server.
70
T ext message: Inbox Local inbox list of text messages.
T ext message: Send
T ext message: Prede-
fined
T ext messages Direct access to the local text message menu.
Direct access to the local menu to write and send a new
text message.
Direct access to the locally predefined text m essages.
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Personalizing your phone
Function Description
Timer Direct access to the loca l tim er display.
Version Direc t ac cess to the local phone vers io n di splay.
Directories Direct access to the directories.
VIP list D i r ec t ac ce ss t o th e VIP l ist.
Voice Mail Immediately triggers a call to Voice Mail
Voice Mail: Inbox Direct access to your local voi ce messages.
Prefix dialling Direct access to the local prefix dialling display.
Alarm clock Direct access to the alar m cl ock settings.
Time/alarm menu Direct access to the local time/alarm menu.
Access code for fea-
ture
This function is not supported on the MiVoice Office 400
communication system R4.0.
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Product and safety information
The product and document information is available
here. You will also find notes on safety, data protection
and legal notes. Please read through this product and
safety information carefully.
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Data protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Limited Warranty (Australia only). . . . . . . . . . . . . . . . . . 76
72
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Product and safety information
Technical data
Operation
DECT encryption supported
Frequency range 1880 MHz up to 1900 MHz
Transmitted power 10 mW (aver age po wer per channel)
Range • up to 300 m outdoors
• up to 50 m in indoors
Interfaces
Headset • 2.5 mm j ack
• Bluetooth (not Mitel 612 SIP-DECT)
PC Mini-USB (not Mitel 612 SIP-DECT)
Card microSD card (not Mitel 612 SIP-DECT)
Battery charge and usage times
Battery capacity 850 mAh lithi um ion
Operating time, talk time up to 12 hours
Operating time, standby up to 110 hours
Charging time in the cha rg in g unit 2.5 hours for fully charge d state
Charging time with UBS cha rg in g
unit
Battery compartment screwed (only Mitel 632 SIP-D EC T)
5 hours f or fully charged state
Ambient conditions
Operating temperature 5 °C to 40 °C
Storage temperature -5 °C to +45 °C
Drop resistance • 1.5 m on concrete without dam age
Noise Ambient noise filter for lo ud environments
Hands-free Half-duplex hands- free operation
Mitel 600 SIP-DECT Phones
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(only Mitel 612 SIP-DECT)
• 1.7 m on con cr et e w ith out dam age
(only Mitel 622 SIP-DECT, Mitel 650 SIPDECT)
• 2.0 m on con cr et e w ith out dam age
(only Mitel 632 SIP-DECT)
73
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Product and safety information
Dimensions, weigh t an d surface finish
Cordless phone with bat ter y Length x Width x D epth / Weight:
Charging unit without plug-in power
supply
Power supply ID: 23-00-1089-00
Surface finish (sides and front) Silicone treated
Safety information
The safety information can be found in the chapter "Safety information",
page 3.
Product information
• 135 x 49 x 22.5 mm / 120 g
(only Mitel 612 SIP-DECT, Mitel 622 SIPDECT)
• 135 x 53 x 22.5 mm / 125 g
(only Mitel 632 SIP-DECT)
• 145 x 49 x 22.5 mm / 130 g
(only Mitel 650 SIP-DECT)
Length x Width x Depth / Weight:
76 x 75 x 24 mm / 40 g
74
Purpose and function
This product is part of the MiVoice Office 400 communication solution.
MiVoice Office 400 is an open, modular and comprehensive communica-
tion solution f or the bus iness se ctor wit h severa l communi catio n serve rs of
different output and expansion capacity, a comprehensive telephone portfolio and a multitude of expansions. They include an application server for
Unified Communications and multimedia services, an FMC (Fixed Mobile
Conversion) control le r for integrating mobil e p hon es , a n o pen in terface for
application developers and a multitude of expansion cards and modules.
The business communication solution with all its components was developed to cover in full the communication requirements of businesses and
organisations, in a way that is both easy to use and maintenance-friendly.
The individual produ cts and component s a re co ordinated and must not be
used for other purposes or re placed by t hird-pa rty product s or com ponent s
(unless it is to connect other approved networks, applications and telephones to the interfaces certified specially for that purpose).
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Product and safety information
User information
Document portal: www.mitel.com/docfinder
© The information, graph ics and layouts featured in the user inf or m at ion are
subject to copyright and may not be duplicated, presented or processed without
the writt en consent of Mit el Schweiz AG .
Y our produc t is supplied wi th a Quick User’s Guide , safety informati on and,
where applicable, with other product-specific information. These and all
other user document s are a vaila ble fo r downlo ad from the Mitel DocFinder
as individual document s or as docum entation s et. It is your respons ibility to
keep up to date with the scope of functions, the proper use and the operation of your product.
• Make sure you have all the user documents required to operate your
product efficiently and correctly.
• Make sure that the versions of the us er docu ment s co mp ly with th e sof tware level of the MiVoice Office 400 products used and that you have
the latest editions.
• Always read the user documents first before you put your product into
operation.
• Store the user information within easy reach and refer to it whenever
uncertainties arise in connection with the use of the product.
• When handing over your product to others, make sure you enclose the
relevant user information.
Trademarks
Mitel® is a registered trademark of Mitel Networks Corporation.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. All other trade-
marks, product names and logos are tr adem ark s or re gis tere d trademarks
of their respective proprietors.
The designations used in this manual for software and hard ware are registered trademarks and are thus subject to the relevant regulations.
Exclusion of liability
This exclusion of liability is not valid for Australia. For more information
about exclusion of liability in Australia refer to chapter "Limited Warranty
(Australia only)", page 76.
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Product and safety information
All parts and components of the MiVoice Office 400 communication solution are manufactured in accordance w ith ISO 9001 quality guidelines. T he
functions of the MiVoice Office 400 products have been tested and
approved after comprehensive conformity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers shall not be liable for any
direct or indirect damage that may be caused by incorrect handling,
improper use, or any other faulty behaviour. Potential hazards are mentioned in the relevant places in the user information. Liability for loss of
profit shall be excluded in any case.
About Mitel
Mitel® (Nasdaq:MITL) (TSX:M NW)is a gl obal lea der in busin ess comm unications that easily connect employees, partners and customers - anywhere, anytime and over any device, for the smallest business to the largest enterprise. Mitel offers customers maximum choice with one of the
industry’s broadest portfolios and the best path to the cloud. With more
than US$1 billion in co mbine d annu al rev enue, 6 0 mil lion c ustom ers worl dwide, and #1 market share in Western Europe, Mitelis a clear market
leader in business communications. For more information, go to
www.mitel.com
.
Data protection
76
Protection against listening in and recording
The MiVoice Office 400 communication solution comprise s fe atu r es whic h
allow calls to be monitored and recorded without the call parties noticing.
Please note that these features can only be used in compliance with
national data protection provisions.
Limited Warranty (Australia only)
The following limity warranty agreement is valid for Australia only.
The benefits under the Mitel Limited Warranty below are in addition to
other rights and rem ed ies to which you may be entitled under a law in relation to the products.
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Product and safety information
In addition to all rights and remedies to which you may be entitled under
the Competition and Consumer Act 2010 (Commonwealth) and any other
relevant legislation, Mitel warrants this product against defects and malfunctions in accordance with Mitel’s authorized, written functional specification relating to such produc t s du rin g a one (1) year peri od fro m the date
of original purchase ("W a rranty Period" ). If there is a defect or malfunction ,
Mitel shall, at its option, and as the exclusive remedy under this limited
warranty, either repair or replace the product at no charge, if returned
within the warranty period.
Repair Notice
To the extent that the product cont ains user-g enerate d data, you shou ld be
aware that repair of the goods may result in loss of the data. Goods presented for repair may be replaced by refurbished goods of the same type
rather than being repaired. Refurbished parts may be used to repair the
goods. If it is necessary to replace the product under this limited warranty,
it may be replaced with a refurbished product of the same design and colour.
If it should become necessary to repair or replace a defective or malfunctioning product under this warranty, the provisions of this warranty shall
apply to the repaired or replaced product until the expiration of ninety (90)
days from the date of pick up, or the date of shipment to you, of the
repaired or replacement product, or until the end of the original warranty
period, whichever is later. Proof of the original purchase date is to be provided with all products returned for warrant y rep a irs .
Exclusions
Mitel does not warrant its prod uc ts to be compatible with the equi pment of
any particular telephone company. This warranty does not extend to damage to products resulti ng from improper install ation or operation , alteration,
accident, neglect, abuse, misuse, fire or natural causes such as storms or
floods, after the product is in your possession. Mitel will not accept liability
for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
To the extent permitted by law, Mitel shall not be liable for any incidental
damages, including , but n ot lim ited to , loss , dam age or expen se dire ctly or
indirectly arising from your use of or inability to use this product, either
separately or in combination with other equipment. This paragraph, however , is not intende d to hav e the ef fe ct of ex cluding , restrict ing or m odifying
the application of all or any of the provisions of Part 5-4 of Schedule 2 to
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Page 78
Product and safety information
the Competition and Consum er Act 2010 (the ACL), the exercise of a righ t
conferred by such a provision or any liability of Mitel in relation to a failure
to comply with a guarantee that applies under Division 1 of Part 3-2 of the
ACL to a supply of goods or services.
This express warranty sets forth the entire liability and obligations of Mitel
with respect to breach of this express warranty and is in lieu of all other
express or implied warranties other than those conferred by a law whose
application cannot be excluded, restricted or modified. Our goods come
with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacemen t or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Warrant y Repair Services
Procedure: Should the product fail during the warranty period and you
wish to make a claim under thi s express warranty, please contact the Mitel
authorized reseller who sold you this product (details as per the invoice)
and present proof of purchase. You will be responsible for shipping
charges, if any.
Limitation of liability for products not of a kind ordinarily acquired for personal, domestic or household use or consumption (e.g. goods/services
ordinarily supplied for business-use).
78
Limitation of liability
1.1 T o the extent permitted by law and subject to clause 1.2 below, the liability
of Mitel to you for any non-compliance with a statutory guarantee or loss or
damage arising out of or in connection with the supply of goods or services
(whether for tort (including negligence), statute, cust om , la w or on any
other basis) is limited to:
a) in the case of services:
i) the resupply of the servic es; or
ii) the payment of the cost of resupply; and
b) in the case of goods:
i) the replacement of the good s or the supply of equivalent goods ; or
ii) the repair of the goods; or
iii) the payment of the cost of repla cing the goods or of acquiring equiv-
alent goods; or
iv) the payment of the cost of having th e goods repaired.
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Product and safety information
Limitation of liability
1.2 Clause 1.1 is not intended to have th e effect of excluding, restricting or
modifying:
a) the application of all or any of the provisions of Part 5-4 of Schedule 2
to the Competition and Consumer Act 2010 (the ACL); or
b) the exercise of a right co nf er re d by such a provision; or
c) any liability of Mitel in relation to a failure to comply with a guarantee
that applies under Division 1 of Part 3-2 of the ACL to a supply of goods
or services.
After Warranty Service
Mitel offers ongoing repair and support for this product. If you are not otherwise entitled to a remedy for a failure to comply with a guarantee that
cannot be excluded under the Australian Consumer Law, this service provides repair or replacement of your Mitel product, at Mitel's option, for a
fixed charge. You are responsible for all shipping charges. For further
information and shipping instructions contact:
Manufacturer: Note:
Mitel South Pacific Pty Ltd ("Mitel")
Level 1, 219 Castlereagh Street
Sydney, NSW2000, Australia
Phone: +61 2 9023 9500
Repairs to this product may be made only
by the manufacturer and its authorized
agents, or by others who are leg al ly
authorized. Unauthorized repair will void
this express warranty.
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Index
A
Accessories
Active functions, activat ing/deactivating
Alarm:
– acknowledging
–setting
Ambient conditions
information
Answering a call
Appointment:
– acknowledging
–setting
Attention tones
Audio profile:
–activate
– configure
Audio properties, setting
Availability of telephone connections
see:
Safety informati o n . . . . . . . . . . . . . . . . 3
Available keys . . . . . . . . . . . . . . . . . . . . . 66
see:
Safety information . . . . . 4
. 59
. . . . . . . . . . . . . . . . . . 39
. . . . . . . . . . . . . . . . . . . . . . . . . 54
see:
Safety
. . . . . . . . . . . . . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . 39
. . . . . . . . . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . 47
B
Battery:
– charge level
– handling
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 50
Brokering
. . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . . . . 5
. . . . . . . . . . . . . . . . . . . . . . . . 33
C
Call connection states . . . . . . . . . . . . . . 16
Call filter, setting
Call forwarding:
–always (CFU)
– if b usy (CFB)
– on no reply (CNFR)
– to voice m ai l
. . . . . . . . . . . . . . . . . . . 60
. . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . 37
Call list:
– of answered calls
– of dialled call numbers
– of unans w er ed calls
Call partners, holding
Call routing, activatin g
Call transfer
Call waiting:
–answering
– on an inter nal user
– pro tection setting
Call:
–making
– rejecting
– take (p ick up own call)
Callback:
–answering
– requesting
Calling with another Mi te l phone
Character keys
Conference call, making
Confirmation tone
Connect
Contact
contacts
Cordless ph one:
– funct ions
– logging on/off
– Switch on/off
Cost control
. . . . . . . . . . . . . . . . . . . . . .23, 25
. . . . . . . . . . . . . . . . . . . . . . . .2 3
see:
see:
Managing your private
. . . . . . . . . . . . . . . . . . . . . . . . . .64
. . . . . . . . . . . . . . . . .27
. . . . . . . . . . . . . 2 7
. . . . . . . . . . . . . . .27
see:
Hold . . . . . . . . .31
. . . . . . . . . . . . . . .40
. . . . . . . . . . . . . . . . . . . . . . .3 5
. . . . . . . . . . . . . . . . . . . . . . .30
. . . . . . . . . . . . . . . .30
. . . . . . . . . . . . . . . . .55
. . . . . . . . . . . . . 3 5
. . . . . . . . . . . . . . . . . . . . . . .33
. . . . . . . . . . . . . . . . . . . . . . .32
. . . . . . .28
. . . . . . . . . . . . . . . . . . . . .20
. . . . . . . . . . . . . 3 4
. . . . . . . . . . . . . . . . . . .48
Call transfer . . . . . . . . . . . . . 3 5
. . . . . . . . . . . . . . . . . . . . . . . .5 2
. . . . . . . . . . . . . . . . . . . .54
. . . . . . . . . . . . . . . . . . . . .52
see:
Safety information . . . . . .3
D
Data protection . . . . . . . . . . . . . . . . . . . . .76
Deflect
see:
Call trans fer . . . . . . . . . . . . . .35
Device menu
Dialling:
. . . . . . . . . . . . . . . . . . . . . .17
80
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– from the call list of answered calls . . . . 27
– from the call list of unanswered calls
– from the phone book
– with configurable key (VIP list)
– with redial
– with the phone number
Digit keys
Discreet ring . . . . . . . . . . . . . . . . . . . . . . 49
Display
Display symbols
Display, setting
Disposal
Do not disturb, activating
Document designation . . . . . . . . . . . . . . . 6
Document information
. . . . . . . . . . . . . . . . . . . . . . 27
. . . . . . . . . . . . . . . . . . . . . . . . 20
see
display, setting . . . . . . . . . . . 44
see:
Safety information . . . . . . . . 4
. . . . . . . . . . . . . . 26
. . . . . . . . . . . . 25
. . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . 44
. . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . 6
. . 27
. . . . . . 28
E
Ending a call . . . . . . . . . . . . . . . . . . . . . . 23
Enquiry call during a call
Exclusion of liability
. . . . . . . . . . . . . 33
. . . . . . . . . . . . . . . . . 75
F
Fast take . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Forwarding
Function
Function selection for con f ig ur able key
see:
Call forwarding . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . 74
. . 67
H
Handset volume
Hands-free mode
Hands-fr ee mode, making a cal l
Headset:
– Blueto oth
–using
. . . . . . . . . . . . . . . . . . . . . . . 24, 50
–via cable
Hearing protection
information . . . . . . . . . . . . . . . . . . . . . . . . 3
Hold
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hotkey, using
see:
Volume . . . . . . . . . . 47
see:
Safety information . 3
. . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . 50
. . . . . . . . . . . . . . . . . . . . . . . 50
see:
Safety
. . . . . . . . . . . . . . . . . . . . . 19
I
Icons
see
display symbols . . . . . . . . . . . . 15
Info menu
. . . . . . . . . . . . . . . . . . . . . . . . 58
K
Key:
– assignment, configuring
– assign m ent , delet i ng
– configuring
– designations
– legend
. . . . . . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . 67
. . . . . . . . . . . . . . 67
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 54
LED:
–overview
– setting the LED indi cator
Legend
Limited Warranty (Australia only)
Listenin g i n
Local menu
Locking:
– keypad
– phone
Loud environment
. . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . 44
. . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . 76
see:
data protection . . . . . . . 76
. . . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . . . 47
M
Maintenance
Making a call:
– in hands -fr ee m ode
– using he adset
– with ope n l iste ni ng mode
Managing communi cation systems
Managing list access
Managing private cont ac ts
Medical equipment
information
Menu guidance
Message LED
Message LED
see:
Safety information . . . . . 3
. . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . 23
. . . . 57
. . . . . . . . . . . . . . . 61
. . . . . . . . . . . 64
see:
Safety
. . . . . . . . . . . . . . . . . . . . . . . . 3
see:
Operation . . . . . . . . 18
see
display, setting . . . . . . 44
see:
LED . . . . . . . . . . . . . . 21
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MiVoice Office 400 Self Service Portal . . . 9
MiVoice Office 400 syst em m enu
Muting the microphone
. . . . . . . . . . . . . . 24
. . . . . . 18
N
Navigation key, using . . . . . . . . . . . . . . . 19
O
One number user concept . . . . . . . . . . . . 8
Open listening
OpenCount
Operating elements
Operation
. . . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . 18
P
Personal call routing
activating
Phone books, selection . . . . . . . . . . . . . 63
Phone, activating
PIN telephony
PIN, changing
Power supply
Presence profile:
– configuring
– selection
Presence state
Presence status, control lin g
Private call with PIN
Private contacts
Product information
. . . . . . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . . . . . . 36
see:
Call routing,
. . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . . . . 57
see:
Safety information . . . . 3
. . . . . . . . . . . . . . . . . . . . . 66
. . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . 36
. . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . 74
R
Recording
Redial list
Reject . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Remote control
Resetting settings
Restart
Retrieving phone information
see:
data protection . . . . . . . . 76
. . . . . . . . . . . . . . . . . . . . . . . . 27
. . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . 56
. . . . . . . . . . . . . . . . . . . . . . . . . . 56
. . . . . . . . . 58
Ring alone, activating
Ring tone settings
Ring volume
Risk of explosion
information
see:
. . . . . . . . . . . . . . . . . . . . . . . . .3
. . . . . . . . . . . . . . . .41
. . . . . . . . . . . . . . . . . .47
Volume . . . . . . . . . . . . . 4 7
see:
Safety
S
Safety information . . . . . . . . . . . . . . . . . . .3
Self Service Portal
Side keys, using . . . . . . . . . . . . . . . . . . . .19
Softkey, using
Switching between 2 cal l par t ies
see:
Brokering . . . . . . . . . . . . . . . . . . . . . .33
Symbols
System menu
System registrations . . . . . . . . . . . . .16, 57
see
. . . . . . . . . . . . . . . . . . .9
. . . . . . . . . . . . . . . . . . . . .19
display symbols . . . . . . . . . .15
. . . . . . . . . . . . . . . . . . . . . .18
T
Take . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Technical data
Text:
–correcting
– enter ing
Time, setting
Trademarks
Transferring a call
. . . . . . . . . . . . . . . . . . . . .73
. . . . . . . . . . . . . . . . . . . . . . .2 0
. . . . . . . . . . . . . . . . . . . . . . . .2 0
. . . . . . . . . . . . . . . . . . . . . .54
. . . . . . . . . . . . . . . . . . . . . . .7 5
. . . . . . . . . . . . . . . . . .35
U
Unlocking:
–keypad
– phon e
User information
. . . . . . . . . . . . . . . . . . . . . . . . .53
. . . . . . . . . . . . . . . . . . . . . . . . . .53
. . . . . . . . . . . . . . . . . . . .75
V
Vibracall . . . . . . . . . . . . . . . . . . . . . . . . . .49
Voice mail
Voice mail, configuring . . . . . . . . . . . . . . .64
Voice message, ed itin g opt io ns
Voicemail greeting, ma naging
Volume
see also :
Voice message . . . . . .38
. . . . . . . .38
. . . . . . . . .64
. . . . . . . . . . . . . . . . . . . . . . . . . . .47
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mitel.com
MITEL SCHWEIZ AG, SOLOTHURN
hereby declares that the MiVoice Office 400 products
• conform to the basic requirements and other relevant
stipulations of Directive 1999/5/EC.
• are manufactured in conformity with RoHS according to
2011/65/EU.
The product-specific declarations of conformity can be
found on the Mitel document portal:
www.mitel.com/docfinder
© Copyright 20 15 Mitel Networks Corporat ion. All Right s Reserved. The Mitel word a nd logo are trademarks of Mitel Networks Corporation.
Any reference to third party trademarks are for reference only and Mitel makes no representation of
ownership of these marks.
.
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