Welcome to the user guide for the Mitel 612 SIP-DECT /
Mitel 622 SIP-DECT / Mitel 632 SIP-DECT / Mitel 650 SIPDECT cordless phones for MiVoice Office 400 communication systems.
This user guide will assist you with the use of your phone
and introduce you ste p by ste p to the functions and confi gurations. If you require further technical support or information on other Mitel products, please refer to our webpages
www.mitel.com
Your phone can be operated on different communication
systems. This user guide sets out the telephone with its
functions on the Mitel SIP-DECT system on the MiVoice
Office 400 communication system. Other user guides are
available for operation on other communication systems. If
you are unsure whether you have the correct User's Guide
for your application, please check with your system administrator.
Mitel SIP-DECT is a communication system which consists
of radio statio ns (als o k no w n a s RFPs ) a nd i s c on trol led vi a
an OpenMobilityManager (OMM). Communication occurs
according to the Session Initiation Protocol (SIP) and
serves the call control online.
Notes:• Not all listed functions are available by default. Contact
your system adminis trator to learn m ore abou t the av ailable features and services in the MiVoice Office 400 communication system.
• Your system administrator has the option to individually
set some of the phone's features. In this case your
default values will differ from the default values
described in this user guide.
• Some functions are offered both from the MiVoice
Office 400 communication system and locally from your
Mitel SIP-DECT phone. Since the MiVoice Office 400
communication system does not fully support the local
functions, we recommend that you always take your c onfiguration from your system administrator or, where possible, from the Self S ervice Porta l (see chapter "MiVoice
Office 400 Self Service Portal", page 9).
or our Mitel DocFin der.
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Welcome...
1
20
5
Safety information
Failure to observe this information can be hazardous and infringe existing
laws.
Medical equipment
Inform yourself if the use o f radi o eq ui pm ents (cordless phones) is appr oved
near medical device s. Ob se rv e t he al ert messages and instr uct i ons.
Availability of telephone connections
Do not rely on your cordle ss phone as your only mean s of com munication in
emergency or critical situations. Availability cannot always be guaranteed.
The device will be inoperable when mains p ower of th e communicat ion system
fails.
Risk of explosion through sparking
On premises subject to ex pl osion hazards only use ATEX models specially
approved for that purpose.
Protect your hearing
Receiver: Do not hold the cordles s phone up against your ear in hands-free
operation and during ringing tone, as the volume is then very high. The default
setting for ringing loudness meets regulatory requirements. It is recommended
the default setting is retained.
Headset: In order to avoid possible hearing damage, do not use the headset at
high volumes for long periods. This can lead to loss of hearing. Always set to a
medium volu m e.
Power supply
Use the original power supply only (ID: 23-00-1089-00). Conn ect the power
supply only to power sources that conform to the indications on the power supply.
Note: The device will be inoperable when mains p ower of th e communicat ion system
fails.
Maintenance
Make sure all installation an d re pair w or k is car r ie d out by a specially qualified
technician. Do not touch the charging contacts with shar p, m etallic, and/or
greasy objects.
Always use a soft, moistened, or antistatic cloth to clean your device. Do not use
chemicals or other chemical products.
Cost control and Data protection
Y ou should protect your phone with a PIN so that no-one can make phone calls
at your expense. A code will also protect your personal settings. When carrying
the cordless phone around, you should lock the keypad so it cannot be accidentally acti v ated.
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Welcome...
Ambient conditions
Do not operate the device outside the temperature range of +5 °C to approx.
+40 °C. Avoid direct sunlight and other sour ces of heat .
Protect your device against the wet, excessive dus t, cor r osi v e liqu i ds and
steam.
Do not expo se your devic e to elec tromagn etic f ields ( elect ric moto rs, ho usehold
appliances). The spee ch quality could be affected. To prevent interference,
avoid placing your handset in the immediate vicini ty of com puters, radios, TV
sets, VCRs, and other telephone sets.
Disposal
Be sure to dis pose of yo ur devi ce, batt eries and its p ackagin g in an env ironmen tally compatible way. Electrical equipment does not belong i n domestic waste.
Deposit it at a return centre.
Accessories
Use original accessories or specifically approved accessories only. The use of
other accessories m ay decrease performance or pose a risk to your health or
safety.
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Welcome...
Dealing with batteries
Please observe the following rules and regulations when dealing with batteries:
General rules when dealing with batteries
• Never tamper with or disma ntle bat t er ie s.
• Never immerse the batteries in water or throw it into a fire.
• Do not expose the batteries to high temperatures.
• Please also observe the information in chapter "State of charge"
When putting your cordless phone into operation
• Only use the battery pack sup pli ed by the manufacturer.
• It takes two to three charging cycles for the batteries to reach their fully
charged state.
• Only use the charging uni t supplied by the manufactur er.
• For the charging unit only use the plug-in power adapter supplied by the manufacturer (ID: 23-00-1089-00). Otherwise the phone may be damaged.
When operating your co rdless phone
• It is normal for the batteries to become warm when charging.
• Discharge the batteries from time to time to prolong their service life. Do not
place the corresponding cordless phone back into the charging unit until the
batteries are not fully or almost fully discharged.
To replace the batteries
• Switch off the cordless phone bef or e re m oving the batteries.
• Only use original batteries and charging units approved by the manufacturer.
To do so, contact your supplier or servicing agent.
To store the cordless phone or the batteries
• If you do not intend to use the phone for some time, switch off the phone and
take out the battery pack.
• Store the batteries at room temperature. Above-average temperatures tend to
reduce the service life of batteries.
To dispose of the battery packs
Do not throw away the batteries with your domestic waste. Take the batteries to
an appropr i ate collecti on point for recycling.
, page 15.
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Welcome...
Document information
Document designation
• Document number: eud-1657
• Document version: 1.0
• Based on MiVoice Office 400 R4.0
• Valid as of MiVoice Office 400 R4.0
• In PDF Viewer, click on this link to download the latest version of this
document:
Information about the MiVoice
Office 400 communication
system
One number user concept
Your system administrator can set up several phones for
you that hold all the same pho ne numb er (one num ber user
concept). You have only one name and phone number with
which to identify yours elf to yo ur ca ll pa rtners, re gard less of
which of the phone you make your calls. The advantage is
that you can always be reached under the same phone
number, regardless of where you happen to be.
With Personal call routing you can define which telephone(s) incoming calls shall be routed to (see chapter
"Activati ng personal call routing"
More benefits of the one number user concept:
• With Ring Alone, you can specify the phone on which a
call is to be acoustically signalled (see "Activating personal call routing", page 40).
• Y our system ad ministrator c an set whether or no t you are
busy for further incoming calls (Busy if busy).
• You are still able to make further outgoing calls with the
other terminals.
• All call lists and contacts saved in the MiVoice Office 400
communication system are available on all your phones
and are automatically synchronised.
• An announcement i s indica ted on all phone s that su pport
announcements.
• Fast take (*88) allows you to take a call from one phone
on another .
, page 40).
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Information about the MiVoice Office 400 communication system
MiVoice Office 400 Self Service Portal
The Self Service Porta l a w eb-based a pplic ation for phon es on an MiVoice
Office 400 communication system. The Self Service Portal helps you configure and adapt your personal settings of your Mitel SIP-DECT cordless
phone, i.e. the display language or the personal call routing, directly and
autonomously on your PC.
As soon as you have received an user account for the Self Service Portal
from your system administrator and after you have logged in, you are
taken to the home page with the overview of all your phones. Refer to the
Self Service Portal online help for further information on a specific topic.
Contact your system administrator to obtain access to the Self Service
Portal.
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Keys, display and menu guidance
The sections below provide an overview of which keys
and sockets are available on your phone and how to
use them.
Note:The image of the phone corresponds to the Mitel 622 SIP-DECT.
No. KeyPressIn the state...Description
1Loudspeaker
2LED indicator3-coloured LED as per
3DisplayTFT colour display
4Side keys +/ -
4Side keys +/ -
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only)
(nicht Mitel 612 SIPDECT)
shortIdle state or in a
connection
shortIdle state or in a
connection
table in "LED overview"
page 21
Call up configured func tion or set volume
Call up configured func tion or set volume
,
11
Keys, display and menu guidance
No. KeyPressIn the state. ..Descr i ption
Middle side keyshortIdle state, i n a
connection
All side keyslongIdle stateConfigure key
5Left softkey short• Idle state
•Menu
longIdle stateConfigure key
Middle softkey short• Idle state
•Menu
longIdle stateConfigure key
Right softkey short• Idle state
•Menu
longIdl e stateC al l up system menu
6Loudspeaker key short• Idle state
• In a connection
•List
7Correction key short• Menu
•List
•Editor
long• Menu
•List
•Editor
8Navigation keyup, short • Idle state, in a
connection
• Menu, list,
editor
Call up configured function
• Call up redial list
• Executes displayed
function above key.
• Call up configured
function
• Executes displayed
function above key.
• Call up complete menu
• Executes displayed
function above key.
• Establish a connection
• Activate/deactivate
open liste ning
• Establish a connection
with selected entry
• Back one menu level
• Delete selected entry
• Delete the last character
• Back to idle state
• Delete all entries in
1)
list
• Delete all characters
• Call up configured
function
• Navigation
1)
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Keys, display and menu guidance
No. KeyPressIn the state...Description
right,
short
right,
long
down,
short
left,
short
left, long • Idle state
9Call keyshort• Idle state
longIdle stateCall up redial list
10End key short• Idle state
longall statesActivate/deactivate
• Idle state
•Menu
•List
•Editor
• Idle state
•Editor
• Idle state, in a
connection
• Menu, list,
editor
• Idle state
• In a connection
•Menu
•Editor
•Editor
•List
• In a connection
• Menu, list
•Editor
• Call up configured
function
• Forward one menu
level
• Call up detailed information
• Navigate cursor
• Configure key
• Navigate cursor to the
end of the line
• Call up configured
function
• Navigation
• Call up configured
function
• Call up configured
function
• Back one menu level
• Navigate cursor
• Configure key
• Navigate cursor to the
end of the line
• Establish a connection
• Establ ish a co nnect ion
to the selected call
number
• Call up the switch off
menu
• Ending a cal l
• Back to idle state
• Exit editor without
changes.
phone
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Keys, display and menu guidance
No. KeyPressIn the state. ..Descr i ption
11Key block short• Idle state
•Editor
Key 1longIdle stateVoice message, playing
Key 2 to key 9longIdle stateSelect speed dial target
• Enters digits
• Enter characters as
per tabl e i n "Enter digits and characters",
page 20
12Asterisk key short• Idle state
•Editor
•Enter *
• Switch be t w een
upper/lower case a nd
number/letter entry
long• Idle state
•for incoming
call
• Activate/deactivate
ring tone (permanent )
• Activate/deactivate
ring tone (one-off)
13Hash keyshort• Idle state
•Editor
•Enter #
• Enter characters as
per tabl e i n "Enter digits and characters",
page 20
longIdle stateLocking the keypad
14Headset connectionHeadset connection via a
cable
15Microphone
16USB connection (not
Mitel 612 SIP-DECT)
17Hotkey (not
shortall statesCall up VIP list
Mitel 612 SIP-DECT)
longIdle stateConfigure key
18SOS key
(Mitel 63 2 SIP-DECT
only)
1)
not in phone book
Short or
long
• Idle state
• With locked
keypad
Pre-configured emer gency number is selected
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Display symbols
Radio link quality
Very good
Good
Disruption probable
Phone calls not possible
State of charge
Charge state 61-100 %
Charge state 31-60 %
Charge state 11-30 %
Charge state 6-10 %
Charge state 4-5 %
Charge state 0-3 % (flashin g)
Keys, display and menu guidance
Battery charging
Notes:• If the battery is completely discharged when the phone is placed in the
charging unit, there will be no display initially until the battery has
reached a certain cha rge level. This may take severa l minutes and do es
not mean there is a malfunction.
• When the battery capacity is almost exhausted, a series of warning
beeps sounds. This warning can be disabled, see chapter "Setting the
audio properties", page 47. If you are making a call, you have approximately five minutes' talk time left before the handset switches itself off.
• The following settings can run down the battery sooner:
– Phone switched off,
– poor radio connections (system radio station far away),
– high loudspeaker or ring tone volume,
– frequent activation of key and display backlighting,
– Bluetooth operation and
– an activated vibration alarm
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Keys, display and menu guidance
System registrations
Phone registered in system A, B, C, or D and ready for use (only displayed when
phone is registered on mor e than one system).
Connection status, info
• Call forwarding activat ed
• Call Forwarding on No Reply activated
In a connection
New voice messages
New text messages/v oi ce messages (in the server m enu)
Read text messages/voice messages (in the server menu)
Ring tone deactivated
Headset mode activa te d
Loudspeaker/hands -free mode activated
Microphone deactivated
16
Bluetooth headset ready f or use
Active Bluetooth conn ect i on
Keypad locked
Phone locked
Alarm sensor activated (Mitel 632 SIP-DECT only)
Call filter active
microSD card integrated (not for Mitel 612 SIP-DECT)
Alarm clock
Appointment call
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Connection status, info
Activate d profile
Hi-Q (Mitel 650 SIP-DEC T only)
Device menu
Save
• Device menu
•Options
Information
Settings
Navigation menu
Presence state
Available (default)
Meeting
Busy
Keys, display and menu guidance
Absent
Not available
Note:The display symbols fo r the fun cti on k ey are sho wn in "O v ervi ew of av ail a-
ble functions", page 67.
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Keys, display and menu guidance
Using your phone
The majority of the keys an d functions are cl arified in the key l egend.
Learn about other overviews and help screens here.
Overview of the system menu
Your telephone offers you two different menus.
MiVoice Office 400 system menu (server menu):
The MiVoice Office 400 system menu (server menu) is connected to the
communication server via OpenMobilityManager by your system administrator and contains the f ollowing MiVoice Office 400-specific menu entries
as well as context-dependent functions which you can use during a call.
More information about these menu entries can be found in the corresponding sections of this user's guide.
MiVo ice Office 400 system menu
1.Voi ce ma il
2.Forwarding
3.Presence
4.Personal call routing
5.Information
6.Callback (depends on context)
7.Take (depends on context)
18
Access to the MiVoice Office 400 system menu (server menu) is available
using:
• the function key or
•via Menu () > System menu > Server me nu.
Local system menu:
The local system menu contains more settings. More information about
these functions can be found in the corresponding chapters of this User's
Guide. Access is available using the Menu () function key.
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Keys, display and menu guidance
Using the softkeys / hotkey / side keys / navigation key
Softkeys: The softk eys are the k eys that are automatic ally conf igured with
context-dependentfunctions by the MiVoice Office 400 communications
system. The functions are displayed above the softkey.
1)
Hotkey: The hotkey
(VIP list) or for a function. To find out how to configure the hotkey, please
see "Configuring key s", page 66. T o find out how to make phone ca lls wit h
the hotkey, refer to the chapter "Diallin g with a c onfi gu rable key (VIP list)"
page 28.
Side keys: You can al locate various functions to the side keys. To find out
how to make phone call s wit h the hotk ey, refer to the c hap ter "C o nfi guri ng
keys", page 66.
Navigation key:
• You can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and horizontally through the different menu entries.
• A menu can have multiple submenus. Press the suggested softkey or
the right-hand navigation key in order to reach the submenu or the
selection of possible editing options, or to perform the action.
• You can also allocate 4 different functions to the navigation key itself
(). To find out how to configure the navigation key, refer to the chapter "Configuring keys"
key can also be found in the legend ("Navigation key"
is a free configurable key for 1 to 6 call numbers
, page 66. More information about the navigation
, page 12).
,
1)not available Mi t el 612 SIP-DECT
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Keys, display and menu guidance
Enter digits and characters
You can use the digit keys for entering digits and pa sswords. The characters are assigned to the keys as follows. Press the relevant digit key
repeatedly until the character you want is displayed.
Note:The number of characters may vary depending on the language selected.
<Space> , . ↵ 0: ; _ ” ‘ ˆ ˜
Switching between digit and character
input and upper/lowe r case.
# @ € $ £ ¥ § < > { | } [ \ ]
Long keystroke: Entry of *
In text mode, you can switch between digit and character input as well as
upper/lower case with the help of the asterisk key.
You can use the Correction key to correct an incorrect character.
Y ou can use the End k ey to cance l without sa ving or, in the menu, retu rn to
the idle state.
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Keys, display and menu guidance
LED overview
The message LED indicates various events or operating statuses by
means of various colours and illumination states. You can switch the LED
on or off yourself for certain events (see "Setting the display and LED indicator", page 44).
StateDescription
Lit• Battery fully charged (if telep hone is connected to the
charging unit)
• Hands-free mode activated
Flashes fastInco mi ng call
Flashes slowly• Standby displ ay
• Phone is insi de the system’s service area
• Telephone not connected to the charging unit
Flashes fast• P hon e is outside the system’s service area
• No-movement, man- do w n and escape alarm activat ed
(Mitel 632 SIP-DECT o nly)
• Alarm call, mess a ge
Flashes slowly• New ent r ie s in th e inf o ar ea
• Alarm clock, appointment
LitBatt ery charging
Flashes slowly• Standby displ ay
Flashes alternately The phone is switched off and i s being charged in the
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• Phone is insi de the system’s service area
• Telephone not connected to the charging unit
• Battery capacity below 60%
charging unit
21
Phoning
The following sections explain the supplementary features provided by your phone for more efficient use.
Answering calls: The phone rings and the message LED and line key
LED flash. If the caller's phone number is received, it is shown on the display . If the phone number is stored in the private cont acts or in the MiV oic e
Office 400 communication system, the display shows the corresponding
name.
Open listening mode: With the open listening mode function, the loudspeaker is activated in addition to the handset so that other people in the
room can listen to the call.
Rejecting calls: As long as you have not picked up a call, you ca n reject it
during the ringing phase.
Note:The volume of the ringing call can become very loud. Do not hold the
sound aperture up to your ear.
Answering the call:
Press the Call key.
Open listening during a call:
Activate: Press the loudsp eaker key; is di splayed.
Deactivate: Press the Loudspeaker key a secon d tim e.
Ending a call:
Press the End key.
Rejecting the call:
Press the End key or the Reject softkey during the ringing phase.
➔
The connection is rejected and, depending on the sys t em configuration, the
caller either hears the bus y to ne o r is fo rwarded to a preconfigure d de st in ation.
Deactivating acoustic call signalling:
Press the softkey dur in g the ringing phase.
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Phoning
Using your phone in hands-free mode
You want other people to join the conversation or to have your hands free
while making the call.
The hands-free mode function activates the loudspeaker and the microphone. Make sure the hands-free microphone is not obstructed. The
sound quality is improved if you set the volume of your phone to a low setting.
Answering/ending a call in ha nds-free mode:
Answer: Press the lou dspeaker key; is displayed.
End: Press the End key.
Hands-free during a call:
Activate: Press the loudsp eaker key; is di spl a yed.
Deactivate: Press the loudspeaker key a second time.
Ending a conversation in hands-fre e mode:
Press the End key.
Muting the microphone
In the middle of a call you want to talk briefly with other pe rsons in the
room without your call partner hearing your conversation.
You can switch the microphone off and on during a call, regardless of
whether you are using the handset, headset or hands-free system.
24
Switching the microphone on and off during a call:
Activate: Press the softkey , is displayed.
Deactivate: Press the softkey .
Making a call using a headset (corded or
Bluetooth)
To make a phone call with the headset.
You can choose between a corded headset and a Bluetooth headset (not
available for Mitel 612 SIP-DECT). All the headset mode configuration
possibilities can be found in "Using a headset (corded or Bluetooth)"
page 50. For more information, please refer to your headset user’s guide.
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,
Phoning
If you answer a c all in heads et mod e usi ng the c all k ey, the cal l is p rovide d
on the headset. If you answer a call using the Loudspeaker key, the call is
provided on the loudspeaker.
If you lose radio contact with the telephone during a call with a Bluetooth
headset, a message will appear on the display. You can select whether
you want to continue the call on the telephone or end the call.
Note:If you have configured Blu etooth on a fun ction key (not sof tkey ), the fol low-
ing functions and setting are available when you press the button:
• In idle state: BluetoothCall up menu.
• During a call: Switch connection between headset and telephone.
• During a call: If you have lost radio contact with a Bluetooth headset,
you can re-esta blish the c onnec tion by turni ng the heads et of f an d back
on again once you are back in radio range.
Answering a call with the hea d se t:
Press the Call button on the tele phone or headset.
➔
The call is pr ovided on your he adset.
Switch between headset and loudspeake r:
Press the Loudspeake r ke y.
➔
The phone’s microphone is sw itc hed on and the headset micro phone is
switched off.
Ending a call:
Press the End button on the tele pho ne or headset.
Initiating calls
This section explains some convenient features provided by your
phone for making a call.
Dialling with the phone number
You want to call someone and key in that person's call number.
With call preparation you can enter a phone number without it being dialled
automatically, so you have time to check the number and, if necessary,
correct it. The number is not dialled until you press the Call key.
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Phoning
Dialling with the phone number:
Enter a phone number in cal l prepar ati on.
➔
You can use the Correct ion key to delete any incorre ct character.
Press the Call key.
➔
The user is called.
Dialling from the phone book/private contacts
You want to search a user in one of the connected phone books.
Your phone is connected to a communication server in the SIP-DECT
series via MiVoice Of fic e400. The following pho ne books are available for
selection:
ListDescription
Central directoryYour system administrator integrates the system phone
Personal directoryYou can integrate a local phone book (personal direc-
Note: The local phone bo ok is only available on this phon e. If
Private contactsYour syst em administrat or integrates your privat e con-
VIP listThe VIP list is a call number list of yo ur six m ost fre-
book in the communi cation server via
OpenMobilityManager. The system phone book is available via Menu > Phone books or the down ke y.
tory) into your telephon e. The loc al phone book is available via Menu > Phone books or the down ke y.
you are deregistered as user from the SIP-DECT system
by your system admi nist r at or, this local phone book is
deleted.
tacts in the communicatio n ser ver via
OpenMobilityManager. This means that these private
contacts are not saved locally o n the te l ephone but
rather are saved on the com m unication server. Private
contacts are available via the navigation key up.
quently used contacts and is saved on a configurable
key. For further information, please see "Using the so ftkeys / hotkey / side keys / navigation key", page 19 and
"Dialling with a configurable key (VIP list)"
, page 28.
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