Mitel 612d, 632d, 622d, 650c Quick Reference Manual

Mitel 612d, 622d, 632d and 650c
SIP DECT for MiVoice MX-ONE

QUICK REFERENCE GUIDE

1424-EN/LZT 103 092 C2

Important User Information

NOTICE

The information contained in this document is believed to be
accurate in all respects but is not warranted by Mitel
Networks™ Corporation (MITEL®). Mitel makes no warranty
of any kind with regards to this material, including, but not
limited to, the implied warranties of merchantability and fitness
for a particular purpose. The info rmati on is subject to ch ange
without notice and should not be construed in any way as a
commitment by Mitel or any of its affiliates or subsidiaries.
Mitel and its affiliates and subsidiaries assume no
responsibility for any errors or omissions in this document.
Revisions of this document or new editions of it may be issued
to incorporate such changes.

No part of this document can be reproduced or transmitted i n
any form or by any means - electronic or me chanical - for any
purpose without written permission from Mitel Networks
Corporation.

TRADEMARKS
The trademarks, service marks, logos and graphics (collec-

tively "Trademarks") appearing on Mitel's Internet sites or in
its publications are registered and unregistered trademarks of
Mitel Networks Corporation (MNC) or its subsidiaries (collec­tively "Mitel") or others. Use of the Trademarks is prohibited
without the express consent from Mitel. Please contact our
legal department at [e-mail] for additional informa­tion. For a list of the worldwide Mitel Networks Corporation
registered trademarks, please refer to the website: http://

www.mitel.com/trademarks.

© Copyright 2016, Mitel Networks Corporation
All rights reserved

Notice to European customers:

The CE marking affixed to Mitel products indicates
conformance to the R&TTE directive 99/05/EC

(Radio and Telecommunications Terminal Equipment
Directive). For a copy of the original signed.

Limited Warranty(applicable for sales in USA,
Canada)

• Mitel warrants this product against defects and
malfunctions during a one (1) yea r peri od fr om t he date
of original purchase. If there is a defect or malfunction,
Mitel shall, at its option, and as the exclusive remedy,
either repair or replace the telephon e set at no charge, if
returned within the warranty period. I f replacement p arts
are used in making repairs, these parts may be
refurbished, or may contain refur bished m ateria ls. If it is
necessary to replace the telephone set, it may be
replaced with a refurbished telephone of the same
design and color.

• If it should become necessary to repair or replace a
defective or malfunctioning telephone set under this
warranty, the provisions of this warranty shall apply to
the repaired or replaced telephone set until the
expiration of ninety (90) days from the date of pick up, or
the date of shipment to you, of the repaired or
replacement set, or until the end of the original warranty
period, whichever is later . Proof of th e original pur chase
date is to be provided with all telephone sets returned for
warranty repairs.

Exclusion

• Mitel does not warrant its telephon e sets to be
compatible with the equipment of any particular
telephone company. This warranty does not extend to
damage to products resulting from i mpr op er i nstallation
or operation, alteration, accident, neglect, abuse,
misuse, fire or natural causes such asstorms or floods,
after the telephone is in your possession.

• Mitel shall not be liable for any incidental or
consequential damages, including, but not limited to,
loss, damage or expense directly or indirectly arising
from the customers use of or inability to use this
telephone, either separately or in combination w ith other
equipment. This paragraph, however, shall not apply to
consequential damages for injury to the person in the
case of telephones used or bought for use primarily for
personal, family or household purposes.

• This warranty sets forth the entire liability and obligations
of Mitel with respect to breach of warranty, and the
warranties set forth or limited herein are the sole
warranties and are in lieu of all other warranties,
expressed or implied, including warranties or fitness for
particular purpose and merchantability.

Notes on safety

It is imperative to observe the following instructions when
setting up, connecting and using the telephone.

• Place the charger cradle on a non-slip surface.

• Lay the connection cable so it cannot cause accidents!

• Please read Important instructions for using the battery
on this page.

• Do not place the handset or the charger cradle
– close to heat sources
– in direct sunlight
– next to other electrical devices

• Protect your telephone from moisture, dust, aggressive
liquids and gases.

3Mitel 612d, 622d, 632d and 650c

• Only use approved accessories.

• Only use the enclosed plug-in power supply unit 23-00­1089-00 on Mitel 612d, 622d, 632d and 650c.

• Only use the standard batte r ies 23-001059-00 or 23­001080-00 or as accessories the power batteries 23­001060-00 or 23-001081-00.

• Always switch off the handset before removing the
battery

•Never
– open the charger cradle or the h andset ( except fo r

the battery compartment cover) yourself!

– touch the plug contacts with pointed metallic

objects!

– carry the charger cradle by the connection cable!

• Only clean your telephone with a slightly moist cloth.

• Do not use your telephone in explosive areas.

• Do not use the Mitel 612d, 622d,632 and 650c in wet
rooms (e.g. bathrooms).

• Do not hold the handset up to your ear in handsfree
mode or when the ringer is ri nging as the volume can be
very loud.

• This product’s earcap region (at the front) and the
loudspeaker region (at the rear) is slight ly magnetic an d
may pick up metallic objects, such as staples or pins.
Please check both regions for met all ic object bef ore use

Note for wearers of hearing aid

Before using the handset, users of hearing aids should note
that radio signals can affect hearing aids and, if powerful
enough, can cause an unpleasant buzzing sound.

Disposal of the product

Your product should not be placed in municipal
waste. Please check local regulations for
disposal of electronic products.

Important information about the
batteries

The devices are powered by a Li-ion battery (both standard
and power battery). It is vital that you read the safety
regulations before using the battery for the first time. Keep
these safety regulations and all instruct ions for use at hand for
future reference.

• Dispose of used batteries is according to the regulations
for disposal of electronic products. Fai lure to heed any of
the following precautions when using the battery can
lead to overheating, fire and danger of explosion.

• CAUTION: Risk of explosion if the battery is replace d by
an incorrect type.

• Never try to use the battery for the power supply of any
device other than these handsets.

• Never use or leave the battery close to a naked flame.

• Never put the battery into a microwave oven, do not
throw it into a fire and do not expose it to high
temperatures by any other means.

• Never carry or store the battery t ogether with e lectrically
conducting objects (neck chains, pencil leads, etc.)

• Never attempt to open the battery, never modify it in any
way or subject it to severe blows.

• Never immerse the battery in fresh or salt water.

• Never use or leave the battery in direct sunlight, in a
vehicle parked in blazing sunlight or in any ot her location
with high temperatures.

• If you ever notice liquid leaking out , unusual odour , build ­up of heat, discolouration, deformation or any other
abnormal condition when you us e, charge or store the
battery, remove the battery immediately from the
handset and keep it away from naked flames.

• The battery fluid can damage your sight. If at any time
battery fluid accidentally gets into your eyes, rinse your
eyes immediately with clean tap water and contact a
doctor.

• If the battery is to be used by children, make sure a
responsible adult instructs the children in the
precautions and proper handling, and make sure the
children handle the battery correctly.

• If battery fluid accidentally gets onto your clothing or
skin, rinse the affected place immediately with pure tap
water. Prolonged contact with battery fluid can lead to
skin inflammation.

Precautions during use

• The battery is designed for use with these handsets on ly .

• Only use the charger cradle supplied for charging.

• A new battery is not charged so you need to charge it
before using for the first time.

• Using the battery in a cold environment can shorten the
expected operating life of a full charge. Charge the
battery at a location with a temperature between 10° C
and 35° C. Charging outside this temp erature range can
lead to a longer-than-usual charging time or even to
failure of the charging process.

• An extremely short operating time after a full charge
indicates that the lifetime of the battery has expired.
Replace the battery.

• Never wipe the battery with thinners, benzene, alcohol,
or other volatile substances, or chemically treated
cloths. These can cause deformation of the ba tte ry an d
malfunction.

• If you need to send your handset with an installed li-ion
battery or li-ion batteries separately, make sure you
comply with the applicable laws and regulations with
regard to the shipment of hazardous goods.

Mitel 612d, 622d, 632d and 650c4

Mitel 612d, 622d, 632d and 650c

2

3

5

6

7

10
11

13

14

15
16

17

18

1

9

2

4

Loudspeake r

Rear:

8

Quick Reference Guide

This Quick Reference Guide includes short descriptions
on how to use the basic features. More features and
technical requirements are available in the User Guide.

The complete User Guide is available in electronic format
on www.mitel.com (see MX-ONE platform).

Read the safety instructions before use!

1 Mitel 632d: Emergency call key

2 Earpiece

3LEDs

4 Mitel 612d: +/- key (volume adjustment)

Mitel 622d/632d/650c: 3 side keys
(programmable) and volume adjustment

5 Hotkey (programmable , not Mitel 612)

6Display

7 3 softkeys (programmable in part)

8 Navigation keys (programmable in part)

9 Open listening/hands-free mode

10 Delete key

11 Cancel key/power on/off key

12 Call key/consultation key

13 Number/letter key

14 Headset connection

15 Mini USB connection (not Mitel 612d)

16 Key lock

17 Microphone

18 Ringer on/off

Input Modes:

Switch between digit/letter and upper case/

-*

lower case

Note!
When digits are activated, you must do a long
press for the 2nd
(example: *23*long press)

* key to be inputed.

7Mitel 612d, 622d, 632d and 650c

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Switch On and Off

Switch on: Press and hold until the

display lights

Switch off: Press briefly, select switch off

and press Ok

Confirm Switch off

Select YES

Answer Calls

Do not hold the handset up to your ear in handsfree mode

as the volume can be very loud

Answer: Press

or

Press and select from options:

Accept

Reject

Add to (the call number will be
transferred to the personal phone
book, the call filter or the VIP list)

Headset: Press the answering button on the

headset.

Call pick-up: Call ringing extension

France and New Zealand: Press 4;
Sweden: Press

6

Group call pick-up:

End call: Press

Reject call: Press Reject softkey

* 8 #

Finland and Sweden: Press *0#;
U.S.A. and Canada: Press

8

*59#

Make Calls

Pre dial: Dial extension number or external

line and number Press

Dial from Personal
Phone book:

In idle mode press

Enter the first letter of name

or

Select entry with navigation keys

Press for d ifferent call
numbers belonging to the name

Press

Dial from Central
Directory

In idle mode press

Enter the first letter of name

Press OK

Select entry with navigation keys

Press OK

Press

8

Mitel 612d, 622d, 632d and 650c

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Make Calls

Dial by caller list:
(received and missed
calls)

In idle mode press

Select Caller list

Select name or number by pressing

The following symbols indicate the
respective call type:

Received,answered call

Missed call

Rejected call

Filtered call

Forwarded call

SOS call

Call with automatic accept

Press to set up the call

Dial from Redial list:

In idle mode Press Long

Select name or number by pressing

Redial last external
number:

Silent Ringing and Mute

Switch ring signal off/
on in idle mode

***

Finland and Sweden: Press **0

Press * long

Symbol will appear on the
display when switched off

Silent Ringing and Mute

Switch ring signal off
during calling:

Mute microphone
during call:

C key to su ppress the ringing

Press

or Press Sofkey

Press softkey

Volume and Ringing

Adjust speaker
volume during a call:

Adjust ringing and
volume in idle mode:

For Mitel 612d : Press the volume
+/- button on the side of the phone

For Mitel 622d, 632d, 650d: Press
the upper/lower sidekeys (press
long if the keys are programmed).

Press

Select Audio - Ringer settings/
Volu me

Callback

(When you receive a busy tone)

Order: Press

Cancel all
callbacks:

Cancel single
callback:

6 (remote subscriber will be

called back when disengaged)

France, New Zealand and Sweden: Press 5

#37#

U.S.A. and Canada: Press #6#

#37* extens ion number #

U.S.A. and Canada: Press #6*

Intrusion

(Intrude a busy extension to ask the party to hang up.)

Activate: Press

4

France, New Zealand and Sweden: Press 8

Mitel 612d, 622d, 632d and 650c

9

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Bypass

(Bypass Follow-me on a specific extension.)

Activate:

*60* desired number #

U.S.A. and Canada: Press *1*

Inquiry

(The first call is parked automatically.)

Ongoing
conversation:

Refer back: Press

On hold

Put on hold: Press

Call resumed: Within 30 sec

Resume a call on
another extension:

or

Press

or

Press and select brokering.

The first connection is on hold.

Dial number

or

or

Press

Press and select from list

-Central directory

-Personal directory

-Redial list

-Caller list

Press

2

Sweden: Press R

Call the extension where call was
put on hold. Press

France and New Zealand: Press 4;

Sweden: Press

6

Conference

Ongoing
conversation:

Press softkey

Dial number

At answer, press
Repeat to add more.

3 - Conference

Tra nsf er

Ongoing
conversation:

Transfer from
Bluetooth headset
to phone (Aastra 622d,
632d, 650d):

Press softkey

or

Press

Dial number

Before or after answer Press

Press softkey and select

Tra nsfe r BT t o ha ndse t

Note: Bluetooth is optional, see the User Guide for

more information.

Call Forwarding

Follow-me

Order from your
extension:

8

Press softkey long

Select Server menu- FollowMe

Enter extension number and Press

OK

or

*21* extension number #

U.S.A and U.K : Press *2*

10

Mitel 612d, 622d, 632d and 650c

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Call Forwarding

Cancel: Press softkey long

Select Server menu

or

# 21#

U.S A and U.K : Press #2#

External follow-me

Order:

Cancel: Press softkey long

Press softkey long

Select Server menu- Ext.Follow

Me

Enter external line code and
number and press OK

or

*22# External line code

Press
and number

Select Server menu

or

#

U.S.A. and Canada: Press *23#

#22#

U.S.A. and Canada: Press #23#

Call Forwarding

Direct Diversion/Diversion on no answer/Diversion
on busy

You can activate the feature when you want your calls to
be forwarded to a predefined answering position. This
feature is only available if the system administrator has
enabled it.

Direct Diversion

Ordering Direct
Diversion:

Press Softkey long

Select Server menu - Diversion-

Direct Diversion

Press OK

or

*21#

Cancel Direc t
diversion:

Press Softkey long

Select Server meny- Diversion

or

#21#

Diversion on no answer (Individual Diversion)

Order Diversion on
no answer:

Press Softkey long

Select Server menu - Diversion

Toggle to Div on no answer

Press OK

or

Mitel 612d, 622d, 632d and 650c

Cancel Diversion on
no answer:

*211#

Press Softkey long

Select Server meny- Diversion

Toggle to disable Div on no

answer

or

#211#

11

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Call Forwarding Text Messages

Diversion on busy (Individual Diversion)

Order Diversion on
busy:

Press Softkey long

Select Server menu - Diversion

Toggle to Div on busy

Press OK

or

(You can send and receive text messages to and from
other phones in the system.)

Confirmation of text
message:

Read message: Press select Text messages

*212#

Cancel Diversion on
busy:

Press Softkey long

Select Server meny- Diversion

Toggle to disable Div on busy

or

Write and send
text message:

#212#

Personal Number

Order or
change to another
profile from
own extension:

Cancel: #10#

Voice Mail (Optional)

New voice mail
message received:

*10*(1-5)#

The profile digits (1-5), a re programmed by

system administrator.

A new voice mail message
Press

Select Voice bo x or

Press

Select info-Voice box

When receiving a text message

Press softkey Read

The message is saved to your text
message inbox

or

Press select Info - Text

messages

In idle mode Press

Select Text me ssa ges - N ew
message

Confirm with softkey OK

Enter the text message

Press softkey Next

Enter address

or

Press and select from
directory/list

Press softkey Send

Choose the kind of message

Press softkey OK

12

Mitel 612d, 622d, 632d and 650c

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Personal Directory

Add/edit new entry:

New entry from caller
list:

Press navigation keys

or

Press softkey

Select Directories -Personal
directory

If the phone book is emty press
softkey New

If entries already exist, press
softekey select New entry

Enter phone book detailes and
confirm with softkey OK

Press softkey to save the
phone book entry.

Press Select entry from caller

list

Press softkey select Add to
Enter entry details

Confirm with softkey OK

Press softkey to save

Personal Directory

Edit Phone book
details:

Delete entry: Select entry

Press navigation key

or

Press softkey

Select Directories -Personal

directory

Press softkey select Edit

Edit entries by moving cursor to the
number/letters with the keys

C to delete. Confirm

press

input with OK.

Press softkey to save the the
phone book entry.

Press select Delete and OK

Confirm with OK

Account Code

Activate: *61* account code #

external number

Norway and Finland: Press *71*

Mitel 612d, 622d, 632d and 650c

13

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Presence

Order absence reason: Press softkey long

Select Server menu-Presence

Select reason for absence and enter
time/date for return

Press OK

or

*23*absence code (0-9)

Enter time or date (if requested)

#

U.S.A. and Canada: Press *24*

Cancel: Press softke y long

Select Server menu

or

#23#

U.S.A. and Canada: Press #24#

General Deactivation

Cancel all
features:

Display Language

Change display
language:

# 001 #

U.S.A. and Canada: Press #0#

Press softkey

Select Settings - Display ­Language

Select language.

Press softkey to save

Time/Date/Format

Set time, date and
format:

Press softkey

Select Time/Alarms

Change values of time, date (and
alarms, appointment) by pressing

Press softkey to save

Program Soft Keys and Hotkey

Softkeys: Press softkey

Select Settings - Key

programming

Press the key to be programmed

Select function from the list

Press softkey to save

Hotkey/VIP list (622d,
632d, 650c):

Press the Hotkey briefly to be
programmed.

Press softkey New

You can specify further numbers
Press and select New entry

Profiles

Select profile: Press select Profiles-Select

Press softkey to save

Make changes of the
profiles:

Press select Profile- Settings

Adjust the settings for the chosen
profile

Leave the menu with Esc

14

Mitel 612d, 622d, 632d and 650c

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Bluetooth (Mitel 622d, 632d, 650c)

Subscribe headset: Switch the bluetooth headset to

“Pairing mode” (see user’s manual
for the bluetooth headset)

Press softkey and select

Settings - Bluetooth- BT Status

Press Change to switch bluetooth
on

Select Subscribe headset

Press New to register a new
Bluetooth headset.

The handset searches for BT devices
for approx 30 sec.

Confirm the found headset with OK
and enter PIN of the headset.

Status: Press select Settings-

Bluetooth-BT Status

Press Change to switch Blue tooth
on or off

Inserting standard battery

Mitel 612d, 622d, 650c:

Push the battery cover downwards until it disengages
from the locking mechanism and lift off. Insert the
battery with contacts downwards. Replace the battery
cover and push upwards until it snaps into place

Mitel 632d:

Undo the two screws on the back of the handset with a
suitable tool and remove the cover. Insert the battery
with the contacts downwards, close the battery
compartment with the cover (inser t underneath, press
down from above) and screw back in place. Do not
damage the rubber seal when assembling

Mitel 612d, 622d, 632d and 650c

15

Mitel 612d, 622d, 632d and 650c Quick Reference Guide

Connecting the charging unit

Mitel 612d, 622d, 650c: This handset can be used

without any changes to the charger cradle.

Mitel 632d: To use this handset, you must remove the
two lateral guides in the charger cradle. They are easy to
lift on the inside edge using a fingernail or a paper clip.

The plastic guides can also be removed, by pushing a
suitable screwdriver into the slits on the bottom of the
charger.

Connect the plug-in power supply to the charger cradle
and place the connection cable through the cable guide.
Place the charger cradle on a non-slip surface. Change
the plug of the power supply unit if necessary.

Power Supply / Power unit

The power supply unit is designed for 100V to 240V AC
(50-60 Hz). It is supplied with four change adapters
enabling virtually worldwide use. Where necessary,
connect the plug normally used in your country to the
power supply unit. There are two versions of the plug-in
power supply unit that are connected slightly differently:

Vers ion 1 : Press the pushbutton switch on the power
supply unit and push out the existing plug upwards.
Insert the new plug from above into the power supply
unit

Vers ion 2 : Remove any existing plug by pressing OPEN.

Then insert the required new plug into the power

supply unit at a slight angle with the label TOP upwards.

Press downwards until it snaps into place

Accessories

The following accessories are available:

Mitel 600c/d charger with international AC-Adapter

Mitel 612d / Handset

Mitel 622d / Handset

Mitel 632d / Handset

Mitel 650c / Handset

16

Mitel 612d, 622d, 632d, 650c/ Rotary-Belt Clip

Mitel 612d, 622d, 632d, 650c/ Leather Pouch

Neck Band, including band holder for Mitel 632d

Mitel 622d, 632, 650/MicroSD-card

Mitel 600d/c charger Rack with 8 charger cradles

Mitel 612d, 622d, 632d and 650c

General information

FCC Statement (U.S. only). (Not applicable for
Mitel 650c)

Thi s dev ice co mpli es wi th pa rt 15 of th e FCC R ules. Oper ­ation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired opera­tion. Modifications not expressly approved by this com­pany could void the user's authority to operate the
equipment.

NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursu­ant to Part 15 of the FCC Rules. These limits are d esigned
to provide reasonable protection against harmful inter­ference in a residential installation. This equipment ge n­erates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instruc­tions, may cause harmful interference to radio commu­nications. However, there is no guarantee that interfer­ence will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception, which can be determined by turn­ing the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the fol­lowing measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment into an outlet on a circuit dif­ferent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV techni­cian for help.

energy for the general population. The guidelines are
based on the safety standards previously set by both U.S.
and international standards bodies. These standards
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.

This device and its antenna must not be co-located or
operating in conjunction with any other antenna or
transmitter.

This EUT has been shown to be capable of compliance
for localized specific absorption rate (SAR) for uncon­trolled environment/general population exposure limits
specified in ANSI/IEEE Std. C95.1- 1992 and had been
tested in accordance with the measurement procedures
specified in FCC/OET Bulletin 65 Supplement C (2001)
and IEEE 1528-2003.

Health and Safety Information

Exposure to Radio Frequency (RF) Signals:

The wireless phone is a radio transmitter and receiver. It
is designed and manufactured not to exceed the emis­sion limits for exposure to radio frequency (RF) energy
set by the Federal Communications Commission (FCC)
of the U.S. Government. These limits are part of compre­hensive guidelines and establish permitted levels of RF

17

Industry Canada (Canada only)

Operation of this device is subject to the following two
conditions:

(1) this device may not cause interference, and (2) this
device must accept any interference, including interfer­ence that may cause undesired operation of the device.

Privacy of communications may not be ensured when
using this telephone.
Exposure to Radio Frequency (RF) Signals:

The wireless phone is a radio transmitter and receiver. It
is designed and manufactured not to exceed the emis­sion limit for exposure to radio frequency (RF) energy set
by the Ministr y of Heal th (Canad a), Safet y Code 6. Th ese
limits are part of comprehensive guidelines and estab­lished permitted levels of RF energy for the general pop­ulation. These guidelines are based on the safety stand­ards previously set by international standard bodies.
These standards include a substantial safety margin
designed to assure the safety of all persons, regardless of
age and health.
This device and its antenna must not be co-located or
operating in conjunction with any other antenna or
transmitter.
Th is de vic e h as be en sh own to be ca pa ble of co mp li anc e
for localized specific absorption rate (SAR) for uncon­trolled environment / general public exposure limits
specific in ANSI/IEEE C95.1-1992 and had been tested in
accordance with the measurement procedures specified
in IEEE 1528-2003.

-

1424-EN/LZT103 092 C2

.

Printed on chlorine free paper.