MIVOICE OFFICE 400
MITEL 622 DECT
AS OF VERSION R3.0
USER GUIDE
eud-1720_en / 1.0 – R3.0 – © 08.2015
Welcome...
Welcome to the User's Guide for the DECT phone Mitel 622 DECT for MiVoice Office 400
communication systems.
This User's Guide will assist you with the use of your phone and introduce you step by
step to the functions and configurations.
If you require further technical support or information on other Mitel products, please refer
to our websites
www.mitel.com or Mitel DocFinder.
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Content
Welcome... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product and safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dealing with batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Limited Warranty (Australia only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operating and display elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Key designations and sockets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Dialling and phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the display and operating elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Menu-guided navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Supplementary features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using functions while in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Organising absences from the desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Voice messages and text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Functions for special situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Functions with OpenCount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Functions with Mitel Alarm Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting functions by remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Personalizing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring cordless phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting the volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Audio profile settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
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Hands-free and headset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Protect yourself against calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Managing your private contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configuring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Configuring presence/presence profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Formulating functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installation and first-time operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Equipment provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Connecting a cordless phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Carry clip or swivel clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Carry strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
USB and external charging socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Logging your phone on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Further information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Communication system and software versions . . . . . . . . . . . . . . . . . . . . . . . . 107
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
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Product and safety information
The product and document information is available here. You will also find notes
on safety, data protection and legal notes. Please read through this product and
safety information carefully.
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dealing with batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Data protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Limited Warranty (Australia only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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Product and safety information
0
5
Safety information
Failure to observe this information can be hazardous and infringe existing laws.
Medical equipment
Inform yourself if the use of radio equipments (cordless phones) is approved
near medical devices. Observe the alert messages and instructions.
Availability of telephone connections
Do not rely on your cordless phone as your only means of communication in
emergency or critical situations. Availability cannot always be guaranteed.
The device will be inoperable when mains power of the communication system fails.
Risk of explosion through sparking
On premises subject to explosion hazards only use ATEX models specially
approved for that purpose.
Hands-free mode and Ringing tone
Do not hold the cordless phone up against your ear in hands-free operation
and during ringing tone, as the volume is then very high. The default setting for
ringing loudness meets regulatory requirements. It is recommended the
default setting is retained.
Mains power
Use the original power supply only (ID: 23-00-1089-00 Connect the power
supply only to power sources that conform to the indications on the power
supply.
Maintenance
Make sure all installation and repair work is carried out by a specially qualified
technician. Do not touch the charging contacts with sharp, metallic, and/or
greasy objects.
Always use a soft, moistened, or antistatic cloth to clean your device. Do not
use chemicals or other chemical products.
1
2
Cost control and Data protection
You should protect your phone with a PIN so that no-one can make phone
calls at your expense. A code will also protect your personal settings. When
carrying the cordless phone around, you should lock the keypad so it cannot
be accidentally activated.
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Product and safety information
Ambient conditions
Do not operate the device outside the temperature range of +5 °C to approx.
+40 °C. Avoid direct sunlight and other sources of heat.
Protect your device against the wet, excessive dust, corrosive liquids and
steam.
Do not expose your device to electromagnetic fields (electric motors, household appliances). The speech quality could be affected. To prevent interference, avoid placing your handset in the immediate vicinity of computers,
radios, TV sets, VCRs, and other telephone sets.
Disposal
Be sure to dispose of your device, batteries and its packaging in an environmentally compatible way. Electrical equipment does not belong in domestic
waste. Deposit it at a return centre.
Accessories
Use original accessories or specifically approved accessories only. The use of
other accessories may decrease performance or pose a risk to your health or
safety.
Dealing with batteries
Please observe the following rules and regulations when dealing with batteries:
General rules when dealing with batteries
• Never tamper with or dismantle batteries.
• Never immerse the batteries in water or throw it into a fire.
• Do not expose the batteries to high temperatures.
When putting your cordless phone into operation
• Only use the battery pack supplied by the manufacturer.
• Take note of the instructions in chapter
described there.
• It takes two to three charging cycles for the batteries to reach their fully charged state.
• Only use the charging unit supplied by the manufacturer.
• For the charging unit only use the plug-in power adapter supplied by the manufacturer (ID: 2300-1089-00 Otherwise the phone may be damaged.
When operating your cordless phone
• It is normal for the batteries to become warm when charging.
• Discharge the batteries from time to time to prolong their service life. Do not place the corresponding cordless phone back into the charging unit until the batteries are not fully or almost
fully discharged.
"Battery", page 101 and follow the procedure
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Product and safety information
To replace the batteries
• Switch off the cordless phone before removing the batteries.
• Only use original batteries and charging units approved by the manufacturer. To do so, contact your supplier or servicing agent.
To store the cordless phone or the batteries
• If you do not intend to use the phone for some time, switch off the phone and take out the battery pack.
• Store the batteries at room temperature. Above-average temperatures tend to reduce the service life of batteries.
To dispose of the battery packs
Do not throw away the batteries with your domestic waste. Take the batteries to an appropriate
collection point for recycling.
Product information
Purpose and function
This product is part of the MiVoice Office 400 communication solution.
MiVoice Office 400 is an open, modular and comprehensive communication solution for
the business sector with several communication servers of different performance and
expansion capacity, an extensive telephone portfolio and a multitude of expansions. They
include an application server for Unified Communications and multimedia services, an
FMC (Fixed Mobile Conversion) controller for integrating mobile phones, an open interface for application developers and a multitude of expansion cards and modules.
The business communication solution with all its components was developed to cover in
full the communication requirements of businesses and organisations, in a way that is
both easy to use and maintenance-friendly. The individual products and components are
coordinated and must not be used for other purposes or replaced by third-party products
or components (unless it is to connect other approved networks, applications and telephones to the interfaces certified specially for that purpose).
One number user concept:
Your system administrator can set up several phones for you that hold all the same phone
number (one number user concept). You have only one name and phone number with
which to identify yourself to your call partners, regardless of which of the phone you make
your calls. The advantage is that you can always be reached under the same phone number, regardless of where you happen to be.
With Personal call routing you can define where incoming calls shall be routed to (see
chapter
which a call is acoustically signalled, with Ring Alone (see chapter
"Activating personal call routing", page 59). You can determine the phone on
"Activating ring alone",
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Product and safety information
page 60). Your system administrator can set whether or not you are busy for further
incoming calls (Busy if busy). You are still able to make further outgoing calls with the
other terminals.
Call lists and contacts are available on all your phones and are automatically synchronised.
An announcement is signalled on all your phones which support announcement.
User information
Document portal: www.mitel.com/docfinder
© The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Mitel
Schweiz AG.
Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
These and all other user documents are available for download from the Mitel DocFinder
as individual documents or as a documentation set. It is your responsibility to keep up to
date with the scope of functions, the proper use and the operation of your product.
• Make sure you have all the user documents required to operate your product efficiently
and correctly.
• Make sure that the versions of the user documents comply with the software level of
the MiVoice Office 400 products used and that you have the latest editions.
• Always read the user documents first before you put your product into operation.
• Store the user information within easy reach and refer to it whenever uncertainties
arise in connection with the use of the product.
• When handing over your product to others, make sure you enclose the relevant user
information.
Trademarks
Mitel® is a registered trademark of Mitel Networks Corporation.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. All other trademarks, product
names and logos are trademarks or registered trademarks of their respective proprietors.
The designations used in this manual for software and hardware are registered trade-
marks and are thus subject to the relevant regulations.
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Product and safety information
Exclusion of liability
Not valid for Australia. See chapter "Limited Warranty (Australia only)", page 10 for the
limited warranty in Australia.
All parts and components of the MiVoice Office 400 communication solution are manufactured in accordance with ISO 9001 quality guidelines.
The relevant user information has been compiled with the utmost care. The functions of
the MiVoice Office 400 products have been tested and approved after comprehensive
conformity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers
shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour. Potential hazards are mentioned in the
relevant places in the user information. Liability for loss of profit shall be excluded in any
case.
About Mitel
Mitel Networks Corporation is a world leader in the manufacture of communication systems. The primary focus for all development work on products and solutions is to optimize
the communication processes of small, medium and large companies and reduce their
costs as a result.
Data protection
Protection against listening in and recording
The MiVoice Office 400 communication solution comprises features which allow calls to
be monitored and recorded without the call parties noticing. Please note that these features can only be used in compliance with national data protection provisions.
Limited Warranty (Australia only)
The benefits under the Mitel Limited Warranty below are in addition to other rights and
remedies to which you may be entitled under a law in relation to the products.
In addition to all rights and remedies to which you may be entitled under the Competition
and Consumer Act 2010 (Commonwealth) and any other relevant legislation, Mitel warrants this product against defects and malfunctions in accordance with Mitel’s authorized,
written functional specification relating to such products during a one (1) year period from
the date of original purchase ("Warranty Period"). If there is a defect or malfunction, Mitel
shall, at its option, and as the exclusive remedy under this limited warranty, either repair
or replace the product at no charge, if returned within the warranty period.
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Product and safety information
Repair Notice
To the extent that the product contains user-generated data, you should be aware that
repair of the goods may result in loss of the data. Goods presented for repair may be
replaced by refurbished goods of the same type rather than being repaired. Refurbished
parts may be used to repair the goods. If it is necessary to replace the product under this
limited warranty, it may be replaced with a refurbished product of the same design and
colour.
If it should become necessary to repair or replace a defective or malfunctioning product
under this warranty, the provisions of this warranty shall apply to the repaired or replaced
product until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement product, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with
all products returned for warranty repairs.
Exclusions
Mitel does not warrant its products to be compatible with the equipment of any particular
telephone company. This warranty does not extend to damage to products resulting from
improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the product is in your possession. Mitel will not
accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
To the extent permitted by law, Mitel shall not be liable for any incidental damages, including, but not limited to, loss, damage or expense directly or indirectly arising from your use
of or inability to use this product, either separately or in combination with other equipment.
This paragraph, however, is not intended to have the effect of excluding, restricting or
modifying the application of all or any of the provisions of Part 5-4 of Schedule 2 to the
Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such
a provision or any liability of Mitel in relation to a failure to comply with a guarantee that
applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
This express warranty sets forth the entire liability and obligations of Mitel with respect to
breach of this express warranty and is in lieu of all other express or implied warranties
other than those conferred by a law whose application cannot be excluded, restricted or
modified. Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
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Product and safety information
Warranty Repair Services
Procedure: Should the product fail during the warranty period and you wish to make a
claim under this express warranty, please contact the Mitel authorized reseller who sold
you this product (details as per the invoice) and present proof of purchase. You will be
responsible for shipping charges, if any.
Limitation of liability for products not of a kind ordinarily acquired for personal, domestic or
household use or consumption (e.g. goods/services ordinarily supplied for business-use).
Limitation of liability
1.1 To the extent permitted by law and subject to clause 1.2 below, the liability
of Mitel to you for any non-compliance with a statutory guarantee or loss or
damage arising out of or in connection with the supply of goods or services
(whether for tort (including negligence), statute, custom, law or on any
other basis) is limited to:
a) in the case of services:
i) the resupply of the services; or
ii) the payment of the cost of resupply; and
b) in the case of goods:
i) the replacement of the goods or the supply of equivalent goods; or
ii) the repair of the goods; or
iii) the payment of the cost of replacing the goods or of acquiring equiv-
alent goods; or
iv) the payment of the cost of having the goods repaired.
1.2 Clause 1.1 is not intended to have the effect of excluding, restricting or
modifying:
a) the application of all or any of the provisions of Part 5-4 of Schedule 2
to the Competition and Consumer Act 2010 (the ACL); or
b) the exercise of a right conferred by such a provision; or
c) any liability of Mitel in relation to a failure to comply with a guarantee
that applies under Division 1 of Part 3-2 of the ACL to a supply of goods
or services.
After Warranty Service
Mitel offers ongoing repair and support for this product. If you are not otherwise entitled to
a remedy for a failure to comply with a guarantee that cannot be excluded under the Australian Consumer Law, this service provides repair or replacement of your Mitel product,
at Mitel's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions contact:
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Product and safety information
Manufacturer: Note:
Mitel South Pacific Pty Ltd ("Mitel")
Level 1, 219 Castlereagh Street
Sydney, NSW2000, Australia
Phone: +61 2 9023 9500
Repairs to this product may be made only
by the manufacturer and its authorized
agents, or by others who are legally
authorized. Unauthorized repair will void
this express warranty.
Document information
Communication system and software versions
Some communication systems or software versions do not support all the features. The
corresponding text sections are identified by a letter inside square brackets. The chapter
"Communication system and software versions", page 107 indicates which software versions support the relevant features.
Document designation
• Document number: eud-1720
• Document version: 1.0
• Based on MiVoice Office 400 R3.0
• Valid as of MiVoice Office 400 R3.0
• In PDF Viewer, click on this link to download the latest version of this document:
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1720_en.pdf?get&DNR=eud-1720
• Copyright © 08.2015 Mitel Networks Corporation
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Operating and display elements
The sections below provide an overview and usage notes on which keys and sockets are available on your phone.
Key designations and sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Key designations and sockets
Operating and display elements
Key Press In the state... Description
1 Loudspeaker
2 LED indicator 3 colours LED as per Table in
chapter
page 32
3 Display TFT colour display
4 Side keys + / - short • Idle state
• In a connection
Middle side key short all states Excute configured call number
long Idle state Configure side key
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• Call up the phone number
• Adjusting the volume
"Indicator LED signals",
Operating and display elements
Key Press In the state... Description
5 Left soft-
key/foxkey
short • Idle state
• Menus
• Call up complete menu
• Executes displayed function
above key.
Middle softkey/foxkey
Right softkey/foxkey
short • Idle state
• Menus
short • Idle state
• Menus
approx. 2 sec-
Idle state Configure key
onds each
6 Loudspeaker
key
short • Idle state
• In a connection
7 Correction key short • Editor
• Menu
8 Navigation key
top • Idle state
• Lists
right • Idle state
• Menu
• Editor
• Lists
bottom • Idle state
• Lists
left • Idle state
• Menu
• Editor
• Lists
• Call up configured call number
• Executes displayed function
above key.
• Call up configured call number
• Executes displayed function
above key.
• Activate/deactivate open listening
• Activate/deactivate open listening
• Delete the last character
• Scrolling back through the
menu
• Call up activated features
• Navigation
• Call up complete menu
• Goes forward one step in the
menu
• Navigate cursor
• Call up details
• Call up phone book
• Navigation
• Calls up audio profiles
• Scrolling back through the
menu
• Navigate cursor
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Operating and display elements
Key Press In the state... Description
9 Call key short • Idle state
• Lists
• Call up redial list
• Dial select call number
10 End key short • In a connec-
tion
• Menu
• Ending a call
• Back to idle state
• Exit editor without changes.
• Editor
long Idle state Activate/deactivate phone
11 Key block short • Idle state
• Editor
• Digit input
• Characters as per Table in
chapter
"Digit keys", page 28
Key 2 long Idle state Switching system
Key 5 long Idle state Calling up the service menu
12 Asterisk key short Idle state, Editor * input
long Idle state, for
Activate/deactivate ring tone
incoming call
13 Hash key short Idle state, Editor # input
long Idle state Locking the keypad
14 Headset con-
nection
15 Microphone
16 USB connec-
tion
17 Hotkey short all states • List of 6 configurable phone
numbers or functions
• Configure hotkey
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Operating and display elements
Display symbols
Radio link quality
Very good Good
Disruption probable Phone calls not possible
State of charge
Charge state 61-100 % Charge state 31-60 %
Charge state 11-30 % Charge state 6-10 %
Charge state 4-5 % Charge state 0-3 % (flashing)
Notes:
• If the battery is completely discharged when the phone is placed in the charging unit,
there will be no display initially until the battery has reached a certain charge level. This
may take several minutes and does not mean there is a malfunction.
• Even when the phone is switched off, the battery will still slowly discharge.
• When the battery capacity is almost exhausted, a series of warning beeps sounds. This
warning can be disabled, see chapter "Setting up an audio profile", page 77. If you
are making a call, you have approximately five minutes' talk time left before the handset
switches itself off.
• The state of charge is also available via the service menu: Press key 5 and hold it down
for a moment.
• Information on operating times can be found in the chapter "Battery charge and usage
times", page 108.
• Information on operating times can be found in the chapter "Battery", page 101.
System registrations
Phone registered in system A, B,
C, or D and ready for use (only displayed when phone is registered
on more than one system)
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Operating and display elements
Status information
Incoming call Incoming call forwarded
Call forwarding activated Call Forwarding on No Reply acti-
vated
Search mode Entries in call list
More softkeys available
New voice messages Voice message retrieved
Voice mail greeting with possibility
to leave a voice message
New, forwarded voice message
[b]
Voice mail greeting without possibility to leave a voice message
Retrieved forwarded voice mes-
[b]
sage
New text messages Read text messages
Ringing tone deactivated Activate discreet ringing
Call key activated Loudspeaker/hands-free mode
activated
Announcement Call recording
[b]
Room monitoring activated Room monitoring is triggered
Headset mode activated Microphone deactivated
Call parked Keypad locked
Bluetooth activated Bluetooth headset connected
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Operating and display elements
Status information
Alarm Appointment call
About Warning
Not permitted
Phone book
Name Private phone number
Business phone number Mobile phone number
Presence state
Available (default) Absent
Meeting Busy
Not available
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Dialling and phoning
The following sections explain how to make phone calls simply and the functions
your phone offers you whenever you receive a call.
Answering calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Dialling and phoning
Answering calls
This section explains the procedure for answering a call.
Answering a call
Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as
follows.
The volume of the ringing call can become very loud. Do not hold the sound aperture up
to your ear.
Press the Call key.
Notes:
• If the caller's phone number is received, it is shown on the display. If
the phone number is stored in the private phone book or in the system,
the display also shows the corresponding name.
• To find out how to make phone calls with the headset, refer to the
chapter
• To find out how to activate the automatic hands-free mode, refer to the
chapter
• To find out how to set Auto Answer, refer to chapter
audio profile", page 77.
"Using a headset", page 25.
"Using your phone in hands-free mode", page 24.
"Setting up an
Ending a call
You want to end the call.
The call duration is displayed both during and after the call.
Call charges are also displayed after any external call which you initiated, provided your
provider supports this function.
Press the End key.
Notes:
• To find out how to make phone calls with the headset, refer to the
chapter
• To find out how to activate the automatic hands-free mode, refer to the
chapter
22 Mitel 622 DECT Phone
"Using a headset", page 25.
"Using your phone in hands-free mode", page 24.
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Dialling and phoning
Making calls
This section explains the different ways you can make a call with your phone.
Dialling with the phone number
You want to call someone and key in that person's phone number.
With call preparation you can enter a phone number without it being dialled automatically,
so you have time to check the number and, if necessary, correct it. The number is not
dialled until you press the Call key.
For the communication system (communication server, OIP, Microsoft Outlook, TwixTel)
to identify an external number it is recommended to enter the number in canonical format
(+Country Code (Region Code) Phone Number). Press and hold down the key to insert
+.
<Phone number>
Enter a phone number in call preparation.
Press and hold down the key to enter +.
You can use the Correction key to delete any incorrect character.
Press the Call key.
➔The user is called.
Dialling with redial
You want to call a person you have already called.
In the last-number redial list your phone automatically stores the phone numbers of the
persons you have already called, complete with their names, where available. You can
now call the person in question using this last-number redial list.
The last-number redial list has a maximum of 10 entries.
Press the Call key.
➔Redial list is displayed.
To scroll through the call numbers last dialled, press the navigation key
downwards.
Press the Call key.
➔The phone number displayed is dialled.
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Dialling and phoning
Using your phone in hands-free mode
You want other people to join the conversation or to have your hands free while making
the call.
The hands-free mode function activates the loudspeaker and the microphone.
During a call:
Press the Loudspeaker key.
➔The hands-free mode is now activated, is displayed.
Notes:
• Make sure the hands-free microphone is not obstructed.
• The sound quality is improved if you set the volume of your phone to a
low setting.
To continue the call without hands-free operation:
Press the Loudspeaker key.
➔The loudspeaker and hands-free microphone are now deactivated.
Notes:
• To end a call in open-listening mode, press the End call key.
• To find out how to make phone calls with the headset, refer to the
chapter
• To find out how to set Auto Answer, refer to chapter
audio profile", page 77.
"Using a headset", page 25.
"Setting up an
Muting the microphone
In the middle of a call you want to talk briefly with other persons in the room without your
call partner hearing your conversation.
You can switch the microphone on and off during a call.
Micro
Switching the microphone off:
Press the Micro softkey.
➔The microphone is deactivated, is displayed.
Micro
24 Mitel 622 DECT Phone
Switching the microphone back on:
Press the Micro softkey once again.
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Dialling and phoning
Using a headset
To make a phone call with the headset.
If you answer a call in headset mode using the Call key or Loudspeaker key, the call is
provided on the headset.
Note:
If you loose the radio contact with a Bluetooth headset, you can go back into the radio
area without being disconnected from the active connection.
Your phone is ringing. To answer the call, proceed as follows:
Press the Call key or Loudspeaker key.
➔The call is provided on your headset.
Press the Loudspeaker key.
➔The phone’s microphone is switched on and the headset microphone
is switched off.
Headset <--> Handset
You can use the Headset or Handset softkey to switch modes.
Ending a call:
Press the End key.
Notes:
• To find out how to activate the headset, refer to the chapter
vate headset mode", page 79.
• To find out how to connect a Bluetooth headset, refer to chapter
vating Bluetooth mode and Bluetooth devices", page 80.
• To call a user, select the user’s phone number and press the Call key
or Loudspeaker key.
• For more information refer to your headset’s user’s guide.
"To acti-
"Acti-
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Using the display and operating elements
The following sections explain how to operate your phone quickly and simply.
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Menu-guided navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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Using the display and operating elements
Keys
Using the softkey
The 3 softkeys have variable functions. These functions are displayed above the key.
You can also store phone numbers and functions on a softkey (see chapter
keys", page 91)
"Configuring
<Function>
<long>
Press the softkey where the function you want is displayed on top of
the screen.
Keep the softkey held down for a moment (about 2 seconds).
Using the hotkey
The hotkey is a user configurable key for 1 to 6 phone numbers or functions.
To find out how to configure the hotkey, refer to the chapter
Using the call number:
Press the hotkey to open the hotkey menu.
Select the call number you want, press the Execute softkey and call
the contact using the call key.
➔The connection is set up.
Using the function:
Press the hotkey to open the hotkey menu.
Select the function you want and activate with the Execute softkey.
➔The function is activated/deactivated.
"Configuring keys", page 91.
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Using the display and operating elements
Input
Digit keys
You can use the digit keys for entering digits and passwords and for Quickdial. The characters are assigned to the digit keys as follows. Press the relevant digit key repeatedly
until the character you want is displayed.
- . _ ? 1 ! , : ; ’ " ¿ ¡ A B C 2 Ä Æ Å Ç
a b c 2 ä æ å à ç
Press and hold down:
Switching system
D E F 3 É
d e f 3 é è ê
Press and hold down: Calling up the alarm configuration menu
J K L 5
j k l 5
Press and hold down: Calling up the service menu
P Q R S 7 ß Š
p q r s 7 ß š
[a]
G H I 4
g h i 4 ì
M N O 6 Ñ Ö Ø Œ
m n o 6 ñ ö ø ó œ
T U V 8 Ü
t u v 8 ü ù
W X Y Z 9 Ÿ Ž
w x y z ž 9
@ * / ( ) < = > % £ $ ¥ ª & § € <Space> #
+ 0
Enters digits
The digit keys are used to enter the digits 0 to 9.
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Using the display and operating elements
Enter letters
You can also use the digit keys to enter letters and special characters. A number of letters
and special characters are assigned to each key.
To enter letters using the digit keys, you need to be in text mode. The text mode is activated automatically if the phone is expecting a text input. You can switch back and forth
between number mode and letter mode during your input.
abc-->123
Switching between number mode and letter mode during your
input:
Press the abc-->123 or 123-->abc softkey.
Switching between upper and lower case
You want to switch between upper and lower case while making an input in text mode.
Upper-case input is automatically activated when the first letter is entered. The text mode
then automatically switches to lower-case input. You can use the softkey to switch manually between upper-case and lower-case input.
a-->A
Switching between upper case and lower case in text mode:
Press the a-->A or A-->a softkey.
Correcting your input
You notice you have entered a wrong digit or character. You can either delete the input
one character at a time or cancel the entire input.
To delete the last character:
Press the Correction key.
Exit editor without changes:
Press the End key.
Moving the cursor
You want to go to a certain character for an input or correction.
With the navigation key you can move the cursor to the left or right.
Move the cursor with the horizontal navigation key.
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Using the display and operating elements
Menu-guided navigation
Accessing the menu
The phone is in standby mode:
Press the navigation key to the right or the Menu softkey.
➔The first menu entry is displayed.
Use the vertical navigation key to scroll through the menu entries.
Select
Press the Select softkey.
➔Accessing the displayed menu.
Using the navigation key
You can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and horizontally through the different menu entries.
Navigation key in the idle state:
Left: Audio profiles
Right: Main menu
Top: Activated features
Bottom: Phone book
Horizontal navigation key:
Left: Scrolling back through the menu
Right: opens displayed menu, scrolls forward through the menu,
retrieves detailed information.
Vertical navigation key:
Up: scrolls upwards in the list.
Down: scrolls downwards in the list.
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