Direct Detect® Spectrometer User Guide
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Symptom Cause Corrective Action
Hardware
diagnostics icon
is red
Instrument test has failed. To determine which instrument component is causing
the test failure, click on the hardware diagnostics icon
(Figure 30) to open the hardware diagnostics dialog
(Figure 31). If the laser, interferometer, electronics,
automation, or detector is defective, contact Technical
Service. If the IR source is defective, refer to section
13.1 for instructions on how to replace it.
A spectrometer component
is defective.
To find out which component is defective, click on
the hardware diagnostics icon (Figure 30) to open the
hardware diagnostics dialog (Figure 31). If the laser,
interferometer, electronics, automation, or detector is
defective, contact Technical Service. If the IR source is
defective, refer to section 13.1 for instructions on how
to replace it.
12.3 Problems Indicated by Instrument Status Light (top of instrument)
Symptom Cause Corrective Action
Spectrometer
status light does
not light
Spectrometer is not
connected properly to the
power supply.
Check the power cord connection at the power outlet
and the power port on the back of the spectrometer
(Figure 3).
No voltage is applied. Confirm proper voltage at the power outlet.
Short circuit in the adapter
or power cable.
A short circuit is accompanied by a “ticking” sound in
the power adapter. Unplug the power cord immediately
and contact Technical Service.
Spectrometer
status light is
yellow
Spectrometer is still in the
initialization phase.
Wait until spectrometer initialization is completed
(several minutes).
IR source has not yet
reached its operating
temperature.
The warm-up takes about 7 minutes. As soon as the
IR source has reached its operating temperature the
status light will automatically turn green. Wait until
the warm-up is completed.
Spectrometer
status light is red
Instrument test has failed. To determine which instrument component is causing
the test failure, click on the hardware diagnostics icon
(Figure 30) to open the hardware diagnostics dialog
(Figure 31). If the laser, interferometer, electronics,
automation, or detector is defective, contact Technical
Service. If the IR source is defective, refer to section
13.1 for instructions on how to replace it.
A spectrometer component
is defective.
To find out which component is defective, click on
the hardware diagnostics icon (Figure 30) to open the
hardware diagnostics dialog (Figure 31). If the laser,
interferometer, electronics, automation, or detector is
defective, contact Technical Service. If the IR source is
defective, refer to section 13.1 for instructions on how
to replace it.
12.2 Problems Indicated by Hardware Diagnostics Icon, continued