Safety First: The primary concern of Midmark Corporation is that this chair is maintained with the safety
of the patient and staff in mind. To assure that services
and repairs are completed safely and correctly, proceed
as follows:
(1) Read this entire manual before performing any
services or repairs on this chair.
(2) Be sure you understand instructions contained
in this manual before attempting to service or
repair chair.
Safety Alert Symbols
Throughout this manual are safety alert symbols that
call attention to particular procedures. These items are
used as follows:
DANGER
A DANGER is used for an imminently
hazardous operating procedure, practice, or condition which, if not correctly followed,
will result in loss of life or serious personal
injury.
NOTE
A NOTE is used to amplify an operating procedure,
practice or condition.
Warranty Instructions
Refer to Midmark “Limited Warranty” printed in the
Installation and Operation Manual for warranty information. Failure to follow guidelines listed below will void
the warranty and/or render the Dental Chair unsafe for
operation.
•In event of a malfunction, do not attempt to use
dental chair until necessary repairs have been
made.
•Do not attempt to disassemble chair, replace malfunctioning or damaged components, or perform
adjustments unless you are one of Midmark’s
authorized service technicians.
•Do not substitute parts of another manufacturer
when replacing inoperative or damaged components. Use only Midmark replacement parts.
WARNING
A WARNING is used for a potentially
hazardous operating procedure, practice, or condition which, if not correctly followed,
could result in loss of life or serious personal
injury.
CAUTION
A CAUTION is used for a potentially haz-
ardous operating procedure, practice, or
condition which, if not correctly followed, could result
in minor or moderate injury. It may also be used to
alert against unsafe practices.
EQUIPMENT ALERT
An EQUIPMENT ALERT is used for an
imminently or potentially hazardous operating procedure, practice, or condition which, if not
correctly followed, will or could result in serious, moderate, or minor damage to unit.
This manual contains detailed troubleshooting, scheduled maintenance, maintenance, and service instructions for the Midmark Dental Chair. This manual is
intended to be used by Midmark’s authorized service
technicians.
1.2How to Use Manual
A. Manual Use When Performing Scheduled Mainte-
nance.
(1) Perform inspections and services listed in
Scheduled Maintenance Chart (Refer to
para 3.1).
(2) If a component is discovered to be faulty or out
of adjustment, replace or adjust component in
accordance with maintenance / service instructions (Refer to para 4.1).
B. Manual Use When Unit Is Malfunctioning And
Cause Is Unknown.
(1) Perform an operational test on chair (Refer to
para 2.1).
(2) Perform troubleshooting procedures listed in
Troubleshooting Guide (Refer to para 2.2).
(3) If a component is discovered to be faulty or out
of adjustment, replace or adjust component in
accordance with maintenance / service instructions (Refer to para 4.1).
C. Manual Use When Damaged Component Is Known.
(1) Replace or adjust component in accordance
with maintenance / service instructions (Refer
to para 4.1).
1.3Description Of Midmark Dental Chair
A. General Description (See Figure 1-1).
The Midmark Chair is a dental operating chair designed
for the general dentistry market. The chair is hydraulically positioned using a hydraulic pump, back, base cylinders and solenoid valve unit that are activated by
depressing either the desired membrane or foot switch.
B. Major Serviceable Components (See Figure 1-1).
Hydraulic Motor Pump (1, Figure 1-1)
Motor Pump provides hydraulic pressure to system and
works with the solenoid valves, check valves, and throttle valves to operate Back and Base cylinders.
A capacitor, mounted near the reservoir, provides start
and run power.
Motor is for intermittent
will cause motor to overheat, causing internal thermal
overload to open, removing power from motor. Normal
cool off period for thermal overload to reset is approximately 10 minutes.
Solenoid Valve Unit (2, Figure 1-1)
Solenoid Valve Unit consist of Back Up, Back Down,
Base Up, and Base Down Solenoid valves.
Four manually set Throttle Valves (TV1, TV2, TV3, and
TV4) control flow of hydraulic fluid during various functions.
Two Check Valves (CV1 and CV2) prevent fluid from
back flowing through Base Up and Back Up Solenoid
Val ves.
A Pressure Relief Valve protects the system should
higher then normal pressure occur during operation.
Back Hydraulic Cylinder (3, Figure 1-1)
Back Hydraulic Cylinder is a single-acting cylinder. During Back Up operation the Motor Pump is operating to
create hydraulic pressure required to raise the cylinder.
During Back Down function Motor is not
cylinder operates by pressure created by equipment
and patient weight to lower Back section.
Base Hydraulic Cylinder (4, Figure 1-1)
Base Hydraulic Cylinder is a single-acting cylinder. During Base Up operation the Motor Pump is operating to
create hydraulic pressure required to raise the cylinder.
During Base Down function Motor is not
cylinder operates by pressure due to equipment and
patient weight to lower Base section.
Printed Circuit Board contains 115 VAC or 230 VAC line
voltage, 12 VDC, and 5 VDC plug connectors, 12 VDC
supply transformer for control circuitry, Pump, Base and
Back control relays, two 6.5 amp (115 VAC) or 3.15 amp
(230 VAC) line input fuses, one 100 mA fuse for 115
VAC Input to P.C. Board Transformer,
RV1 Surge Protector for over-voltage spikes, Program
switch (SW1), Calibration Button (SW2), and main
Microprocessor (U6).
Back and Base Positioning
Potentiometers (6, Figure 1-1)
Positioning Potentiometers provide P.C. board with
information, thru voltage change, on the positions of
Base and Back sections during operation.
P.C. board, during calibration mode, uses the potentiometers to determine where end of travel points are for
Base and Back. It stores this information and, while
monitoring voltage output of potentiometers, prevents
chair from reaching extreme ends of travel.
Output voltage from potentiometers allows P.C. board,
thru use of program and positioning buttons, to store
desired chair positions in P.C. board memory.
After a position has been programmed, depressing that
programmed button (1 thru 4) will automatically move
the chair to the position.
Safety Bail Limit Switches (7, Figure 1-1)
Two Safety Bail Limit Switches are normally closed
(N.C.) switches located on patient’s
parallel arms.
During chair’s descent, if bottom lift arm cover contacts
an obstruction, cover will depress switch actuator(s) of
Safety Bail Limit Switch(es). The normally closed contacts open, removing power from Base Down and Back
Down solenoid coils at plug connectors J17 (4 & 5) and
J18 (4 & 5) on PC board. Base Up and Back Up will
continue to work.
When the obstruction is removed, the switch(es) return
to the N.C. position. To continue a function, depressing
that function button allows chair to continue its operation.
right and left side
Membrane Touch Pads (8, Figure 1-1)
Membrane touch pads are located on both sides of the
chair or on consoles of the delivery systems. Operate
the chair by depressing one of four directional arrow
buttons that corresponds to back or seat graphic.
Depressing one of the four program buttons (1 thru 4)
allows for chair movement to a predetermined setting.
The functions can be stopped by momentarily depressing any switch on the touch pads or foot control.
A hidden switch, located in the center of the directional
arrows on the pad, is for setting programmed positions.
Foot Switch (9, Figure 1-1)
Foot Switch consist of four directional arrow buttons,
four numbered program position buttons and a button,
designated by the letter “P”, for programming.
Depressing one of the four directional arrow buttons
that corresponds to the back or seat graphic moves
chair in that direction.
Depressing one of the four program buttons (1 thru 4)
allows for chair movement to a predetermined setting.
Functions can be stopped by momentarily depressing
any switch on the touch pads or foot control.
The button, with the letter “P”, is for setting programmed
positions.
Rotational Seat Lock (10, Figure 1-1)
The chair seat will rotate 30° each way from center-line
for a stand-alone and console chair. For a L / R chair it
will rotate 15°. To release the rotational lock, rotate the
handle toward the patient’s right side.
To engage the rotational lock, rotate the handle toward
the patient’s left side.
Headrest Locking Assembly (11, Figure 1-1)
Headrest height can be changed by pulling out or pushing in on headrest. Tension of headrest locking assembly is pre-set at factory but can be adjusted if required.
Section V for wiring diagram, electrical schematics and hydraulic layouts).
Electrical Power:
Line voltage is supplied to chair’s Main PC Board thru
power cord.
F1, F2, and F3 replaceable fuses, protect P.C. Board
from excessive current draw.
RV1 Surge Suppressor, protects P.C. board from voltage spikes by partially blocking electrical flow until supply voltage returns to a normal value.
A transformer along with voltage regulators on PC circuit board reduces line voltage to 12 and 5 VDC. This
provides power to operate the circuitry on PC circuit
board, limit switches, membrane switch panel, and foot
control.
Relays K1 thru K5 on P.C. board are for line voltage
operation of Solenoid Valves and Motor Pump.
LED’s, next to the specific relay, lights when that relay is
operated.
Operation of Membrane Switch Panels (Figure 1-2):
PC circuit board supplies 5 VDC to one side of each
normally open (N.O.) switches in membrane switch
panel. Pressing a membrane switch, closes contacts,
completing a circuit, allowing a signal to return to PC
circuit board, activating the function selected.
Functions available are Back Up and Down, Base Up
and Down, Programmed settings, 1 thru 4, and a Programming button “P”.
Program Function (Figure 1-2):
Using the Directional buttons, place chair in a desired
position. Press Program (P) button, unmarked button in
middle of Directional buttons. There is a short audible
beep after which you have three (3) seconds to depress
the desired Program Position button (1,2, 3, or 4). When
the Position button is depressed, three audible beeps
are sounded indicating the position has been stored.
Pressing the Position button will bring the chair to the
position that was programmed.
Manual Override Function (Figure 1-2):
Pressing and holding the Program (P) button while
pressing a Directional button by-passes the feedback
coming from the back and base potentiometers. This
allows for operation of the chair should a potentiometer
malfunction. This should only be used should a patient
be on the chair to allow for safe exit. Service should be
called to repair malfunction.
Operation of Foot Control (Figure 1-3):
PC circuit board supplies 5 VDC to one side of each of
the normally open (N.O.) switches in foot switch. Pressing one of the switches, closes the contacts, completing
a circuit, allowing a signal to return to PC circuit board,
activating the function selected.
Functions available are Back Up and Down, Base Up
and Down, Programmed settings 1 thru 4, and a Programming button “P”. Should a malfunction occur the
Manual Override function can be used.
Program Function (Figure 1-3):
Using the Directional buttons, place chair in a desired
position. Press Program (P) button. There is a short
audible beep after which you have three (3) seconds to
depress the desired Program Position button (1,2, 3, or
4). When a Position button is depressed, three audible
beeps are sounded indicating the position has been
stored.
Pressing the Position button will bring the chair to the
position that was programmed.
Manual Override Function (Figure 1-3):
Pressing and holding the Program (P) button while
pressing a Directional button by-passes the feedback
coming from the back and base potentiometers. This
allows for operation of the chair should a potentiometer
malfunction. This should only be used should a patient
be on the chair to allow for safe exit. Service should be
called to repair malfunction.
Back Up Function Operation (Figure 1-4):
Depressing and holding one of the Back Up directional
button completes a circuit to the PC board.
On the PC board, K4 contacts close supplying line voltage to connector J18, pins 2 and 3, to the Back Up solenoid coil, energizing the coil, opening the hydraulic
valve.
At the same time, K1 contacts close supplying line voltage to connector J16, pins 2 and 3, to the hydraulic
motor pump, energizing the pump.
During the Back Up function, the Back Potentiometer,
connected to J9 connector, signals movement of the
Back section.
During normal operation, when the potentiometer
reaches the calibrated position, just before the extreme
end of travel, the signal it sends back to the PC board
tells the board to open K1 and K4 contacts removing
power from the Back Up solenoid valve and hydraulic
pump motor.
Back Down Function Operation (Figure 1-4):
Depressing and holding one of the Back Down directional button completes a circuit to the PC board.
On the PC board, K5 contacts close supplying line voltage to connector J18, pins 4 and 5, to the Back Up solenoid coil, energizing the coil, opening the hydraulic
valve.
For Pendant (J1 thru J6)
Connectors Refer to
Pendant P.C. Schematics
NOTE:
For Harness Part Numbers
Refer to Section 5.
(Remove when
installing cuspidor)
Figure 1-4. Main P.C. Board and Related Components
Go To Table Of Contents
GENERAL INFORMATION
During the Back Down function, the Back Potentiometer, connected to J9 connector, signals movement of the
Back section. During normal operation, when the potentiometer reaches the calibrated position, just before the
extreme end of travel, the signal it sends back to the PC
board tells the board to open K5 contacts and remove
power to the Back Down solenoid valve.
Depressing and holding one of the Base Up directional
button completes a circuit to the PC board.
On the PC board, K2 contacts close supplying line voltage to connector J17, pins 2 and 3, to the Base Up
solenoid coil, energizing the coil, opening the hydraulic
valve.
At the same time, K1 contacts close supplying line voltage to connector J16, pins 2 and 3, to the hydraulic
motor pump, energizing the pump.
During the Base Up function, the Base Potentiometer,
connected to J8 connector, signals movement of the
Base section. During normal operation, when the potentiometer reaches the calibrated position, just before the
extreme end of travel, the signal it sends back to the PC
board tells the board to open K1 and K2 removing
power to Base Up solenoid valve and hydraulic pump
motor.
Base Down Function Operation (Figure 1-4):
Depressing and holding one of the Base Down directional button completes a circuit to the PC board.
On the PC board, K3 contacts close supplying line voltage to connector J17, pins 4 and 5, to the Base Down
solenoid coil, energizing the coil, opening the valve.
During the Base Down function, the Base Potentiometer, connected to J8 connector, signals movement of the
Base section. During normal operation, when the potentiometer reaches the calibrated position, just before the
extreme end of travel, the signal it sends back to the PC
board tells the board to open K3 contacts and remove
power to the Base Down solenoid valve.
Safety Bail Limit Switches (Figure 1-4):
During Base or Back Down operations, as chair is
descending, should bottom lift arm cover contact an
obstruction, one or both normally closed (N.C.) Safety
Bail Limit Switches, located beneath cover, will open.
Power is removed from Base and Back solenoid valves,
closing the valves, stopping descent of both base and
back. Base Up and Back Up functions will continue to
work.
Removing the obstacle, returns switch contacts to
closed position.
Press the desired directional or program button to
resume operation.
1.4Standard Torque Specifications
The following standard torque specifications in
Table 1-1 apply to the hardware used on the unit unless
otherwise listed elsewhere in the service procedures or
parts illustrations.
Table 1-1. Torque Specifications
Hardware Size*Torque Values
#6 .............................. 11 to 21 inch-lbs. (1.2 to 2.3 N•M)
#8 .............................. 20 to 30 inch-lbs. (2.2 to 3.3 N•M)
#10 ............................ 32 to 42 inch-lbs. (3.6 to 4.8 N•M)
1/4 inch ..................... 75 to 85 inch-lbs. (8.5 to 9.6 N•M)
5/16 inch ...................18 to 22 ft.-lbs. (24.4 to 29.8 N•M)
3/8 inch .....................31 to 35 ft.-lbs. (42.0 to 47.5 N•M)
1/2 inch .....................50 to 60 ft.-lbs. (67.8 to 81.4 N•M)
* All hardware should be grade 5 or above.
1.5Specifications
Factual data for the Midmark Dental Chair is provided in
Table 1-2. Also, see Figure 1-5.
Table 1-2. Specifications
DescriptionData
Maximum Patient Weight.......................300 lbs (136 kg)
Weight of a Unit:
Without Shipping Carton
Chair Only ......................................290 lbs (132 kg)
Chair (L / R or Console)310 lbs (141 kg)
With Shipping Carton
Chair Only ......................................350 lbs (159 kg)
Chair (L / R or Console)l.................370 lbs (168 kg)
Hydraulic Fluid Requirements
System Capacity ........................... 1 Quart (950 ml)
Type of Hydraulic Fluid ........................... ISO VG 32
chair, its position is critical to ensure
safety. Before attempting to move / transport
chair, it must be lowered to its minimum height
and locked in place at 0° rotation (install shipping
bolt - refer to step 7 on page A-1 of the Installation Guide, Module A). NOTE: Midmark strongly
recommends disassembling any accessory arms
(unit, light, etc.) from chair before attempting to
move / transport an entire operatory.
If replacement part(s) are required, order part(s) directly
from factory as follows:
(1) Refer to Figure 1-6 to determine location
of model number and serial number of chair
and record this data.
Refer to Parts List to determine item numbers
of parts, part numbers, descriptions, and quantities needed and record this data (Refer to
para 6.1).
NOTE
To assure expedient service and correct parts you
must have correct Model and Serial Number
of chair.
(2) Determine installation date of chair and record
this data. Call Midmark (1-800 643-6275) and
ask for Technical Service Department. Please
have Model and Serial Number
of chair.
Table 1-3. Special Tool List
Description of Special Tool
Multimeter *Commercially AvailableAny TypeUsed to perform continuity and voltage checks.
Scissor Jack (capable of lifting a
minimum of 1000 lbs. [454 kg])
Jack Stands (Qty. 2) (capable of
supporting 1000 lbs. [454 kg])
Jumper wire with insulated clips Made up by technicianN/AFor jumpering various test points during trouble-
Torque Wrench *Commercially AvailableAny TypeUsed to tighten nuts or screws to specified values.
Manufacturer’s
Name / Address / Phone
Commercially AvailableAny TypeUsed to elevate Back section when hydraulic Base
Commercially AvailableAny TypeUsed to support chair top when hydraulic base cyl-
* Tool should be calibrated annually to ensure proper specifications are met.
In order to effectively diagnose a malfunction of chair, it
may be necessary to perform an operational test as fol-
lows:
WARNING
Refer to the Operator’s Manual for com-
plete instructions on operating the
chair. Failure to do so could result in personal
injury.
NOTE
The Operational Test, for the most part, only
describes what should happen when chair is operated. If the chair does something other than
described, a problem has been discovered. Refer to
Troubleshooting Guide to determine cause of problem and its correction.
SECTION II
TESTING AND TROUBLESHOOTING
WARNING
When performing various checks with
chair plugged in and covers off use
extreme care to prevent accidental electrical
shock. Failure to comply could cause severe
injury.
(1) Plug chair power cord into a grounded, non-iso-
lated, correctly polarized outlet, that has proper
voltage for chair.
(2) Depress Back Up, Back Down, Base Up, and
Base Down buttons on membrane switch panel
(Refer to Figure 2-1).
Observe. Chair should move in direction corresponding to button being depressed. Hydraulic
motor pump and cylinders should run quietly.
Movement should be smooth and match speed
and range of motions listed below:
Chair Speeds (±1 second w/ 180 lbs [82 kg]
load on chair)
Back Up to Back Down...................15 seconds
Back Down to Back Up...................15 seconds
Base Up to Base Down ..................15 seconds
Base Down to Base Up ..................15 seconds
See Figure 1-5 for max. and min. heights.
(3) Place a 300 lbs (136 kgs) weight on center of
seat section of chair.
Observe. Seat section should not drift downward under weight.
(4) Depress Base Up and Base Down buttons on
membrane switch panel.
Observe. Chair base should lift weight steadily
and without excessive noise.
(5) Remove weights from chair. Then, place a 100
lbs (45.4 kgs) weight on center of back section
of chair (with back section at approximately 45º
above horizontal).
Observe. Back should lift weight steadily and
without excessive noise.
(7) Remove weights from chair.
(8) Run Back Up function all the way up and Base
Down function all the way down.
(9) Slide headrest in and out stopping at different
positions. Push gently against headrest at
each position (Refer to Figure 2-2).
Observe. Headrest should not require excessive force to position. When in a position, headrest should not move when a slight pressure is
applied.
(10) If chair has Articulating Headrest, loosen knob,
move headrest to different positions.
Observe. Headrest should move smoothly
without requiring excessive force.
(11) Tighten knob.
Observe. Headrest should remain in position
when force is applied.
Observe. Chair top should rotate smoothly
and easily; not requiring excessive force. The
chair top should be able to be rotated from stop
to stop which is 60°
or 30° in each direction
from centerline of chair. L / R and console
chairs will rotate 30° and 15°.
(13) Tighten Rotation Lock lever to locked position.
Attempt to rotate chair top.
Observe. Chair top should not be able to be
rotated when Rotation Lock lever is engaged.
(14) Depress Back Up, Back Down, Base Up, Base
Down buttons on foot control (Refer to
Figure 2-4).
Observe. When each of the buttons on foot
control are depressed, appropriate function
should activate.
(12) Loosen Rotation Lock lever and rotate chair top
until it hits a stop. Then rotate chair top in
opposite direction until it hits a stop. (Refer to
Fig. 2-3).
As chair descends, push upward on bottom lift
arm cover until one or both of the Safety Bail
Limit switches operate (Refer to Figure 2-5).
SECTION II
TESTING AND TROUBLESHOOTING
(16) Check Manual Override using touchpad mem-
brane switch or foot control. Depress and hold
Program (P) button and then depress desired
Manual positioning button(s) (Refer to
Figure 2-6 ).
NOTE
The Program button on Membrane Touchpads is
located directly above Seat graphic. On Foot Control
it is located on left side and designated with the letter
“P”.
Observe. Chair should move to desired position as long as buttons are being depressed.
CAUTION
This procedure should be used by the
operator only in case of a chair malfunction
should a patient be on chair. This permits positioning
the chair to allow a patient to safely exit chair.
Observe. When bottom lift arm cover contacts
and operates Safety Bail Limit switch(es) chair
should immediately stop its descent.
Releasing bottom lift arm cover, returns Safety
Bail Limit switch(es) to normally closed position.
Operating Base Down membrane or foot switch
will cause chair to descend again.
or foot control. Depress one of the Programmed
recall buttons. The chair should advance to the
position programmed by the user (Refer to
Figure 2-7).
NOTE
Do not attempt to change a programmed position
unless requested by personnel at the Dental office.
(18) Press a Programmed Position again, while
chair is moving to position, press any button on
touchpad or foot control. Chair should stop all
movement.
2.2Testing Positioning Potentionmeter
A. Check Continuity (Ohms)
WARNING
Unplug chair power cord before remov-
ing covers or working on chair. Failure
to comply could result in personal injury.
(1) Disconnect power to chair and remove uphol-
stery or covers whichever is applicable to
access potentiometer (refer to para 4.16
or 4.17).
(2) Set VOM on resistance (ohms) for a scale that
can read up to 6K ohms.
(3) After removing plug connector, place meter
probes (1, Fig. 2-8) on outside leads (A) of
potentiometer (2) for total resistance. Reading
should be 4K to 6K (ohms). Any reading outside this or if no continuity reading is present,
replace potentiometer.
direction and then back the other.
Meter should show a smooth
decrease in resistance. If reading becomes
erratic replace potentiometer (refer to para 4.16
or 4.17).
increase or
B. Check Voltage (VDC)
Figure 2-9. Testing Potentiometers
Go To Table Of Contents
(1) Remove seat upholstery or appropriate covers
to access back or base potentiometer (refer to
para 4.16 or 4.17).
WARNING
Use caution to prevent electrical shock
with chair plugged into outlet. Electrical
components and connections are exposed.
(2) Plug chair into outlet.
(3) Set meter to read voltage DC on scale appropri-
ate to read approximately 5 VDC.
(4) Place meter probes (1, Fig. 2-9) on two outside
leads (A) of potentiometer (2).
Reading should be approximately 5 VDC
(±1 VDC).
If voltage reading is zero (0), leads are broken
in wire harness between potentiometer and P.C.
board or P.C. is not working correctly (Refer to
Troubleshooting Guide, Table 2-1).
Table 2-1 is a Troubleshooting Guide which is used to
determine causes of malfunctions. Refer to diagrams in
Section V to assist in troubleshooting procedures.
ProblemSymptomProbable CauseCheckCorrection
Chair will not operate
when any
selected (from any of the
membrane switch panels or foot control
switches).
function is
When a membrane touchpad or foot control switch is
pressed, nothing happens
and relays cannot be heard
energizing).
Power cord is not plugged
into facility wall outlet.
Facility circuit breaker providing power to chair is
tripped.
Wire connections are loose. Check all wiring connec-
Fuse blown.Remove fuse, F1, F2,
PC circuit board is malfunctioning.
(Note: Incoming Line voltage is present at Power
Input, J19, pins 2 [Blue] & 4
[Brown].)
WARNING
Use extreme caution when testing com-
ponents with chair plugged into outlet.
Line voltage is present. Failure to comply could
result in personal injury.
Check to see if power
cord is plugged in.
Check to see if facility circuit breaker is tripped.
Plug a lamp into wall outlet that chair was plugged
into and see if it operates.
tions from power cord to
PC circuit board. Use a
multimeter to perform
continuity checks on
wires.
Check for line voltage at
plug J19 (line power
input) on pins 2 (blue) &
4 (brown).
and F3 from PC board
and check fuses for continuity.
Check for 12 VDC on
pins 1 & 2 of J14.
Check the LED’s next to
related relay when the
specific function is being
operated.
Plug power cord into facility
wall outlet.
If facility circuit breaker is
tripped, determine what
caused circuit breaker to trip,
correct problem, and then
reset / replace circuit breaker.
Clean any dirty connections.
Tighten any loose connections. Replace any damaged
connections. Refer to Section
V for Schematics.
Replace blown fuse with fuse
of same rating. Refer to Section V for Schematics.
If no 12 VDC is present on J14
replace board.
If LED’s do not light during
function, replace board.
Chair has
functions can be initiated
from membrane touchpad
and foot control.
SW1 Switch on PC Board is
set in Calibration Mode (both
switches 1 & 2 are ON)
Check visually for damage components and
broken traces on PC
board.
Check all plug connectors and harnesses.
Check settings on SW1
Switch.
If damage is visible replace
board. Refer to para 4.14.
Repair or replace malfunctioning plug connector(s) or wire
harnesses. Refer to Section V
for Schematics.
Place SW1 switch settings in
proper position for user’s
application. Refer to Section V,
SW1 Switch Settings.
ProblemSymptomProbable CauseCheckCorrection
Go To Table Of Contents
Chair will not operate
when any
selected (from any of the
membrane touchpads or
foot control switches).
(continued)
function is
Chair has
functions can be initiated
from membrane touchpad
and foot control. (continued)
power, but no
TESTING AND TROUBLESHOOTING
PC Board malfunctioning.
(Note: Incoming Line voltage is present at Power
Input, J19, pins 2 [Blue] & 4
[Brown].)
Check for 12 VDC on
pins 1 & 2 of J14.
Check the LED’s next to
related relay when the
specific function is being
operated.
SECTION II
If no 12 VDC is present on J14
replace board.
If LED’s do not light during
function, replace board.
One or more functions
be initiated from
cannot
membrane touchpad or
foot control.
BACK UP function does
not work.
Some functions can be initiated with membrane
touchpad or foot control,
but at least one cannot.
When any BACK UP button is depressed, chair will
not move (all other functions work).
Switch on Membrane Touchpad or Foot Control is malfunctioning.
Wires Broken or connections
loose .
Capacitor for hydraulic pump
motor weak or bad. (Up
functions would not work)
PC Board malfunctioning.
(Note: Incoming Line voltage is present at Power
Input, J19, pins 2 [Blue] & 4
[Brown].)
BACK or BASE potentiometer plug is loose from specific
potentiometer or wire leads
are broken.
BACK or BASE potentiometer is out of adjustment.
BACK and / or BASE
Potentiometer is damaged.
BACK UP solenoid coil has
an open winding, disconnected or broken lead.
BACK UP solenoid valve
stuck in closed position .
Check visually for damage components and
broken traces on PC
board.
Perform a continuity
check on each N.O. control switch in control
(when switch is pressed,
switch circuit should be
closed) Refer to Section
V for Schematics.
Check all wiring and
related connections
between control switches
and PC circuit board.
Replace capacitor with a
known good capacitor
and check operation.
Check for 12 VDC on
pins 1 & 2 of J14.
Check the LED’s next to
related relay when the
specific function is being
operated.
Check visually for damage components and
broken traces on PC
board.
Check conditions of plug
connectors and wire
leads to potentiometers.
Check adjustment of
BASE and/or BACK
potentiometer(s).
Check potentiometer(s).
Refer to para 2.2.
Check all wires to BACK
UP Solenoid and connections at P.C. Board, pins
2 & 3 on J18. Check
solenoid for an “open”
coil. Refer to Section V
for Schematics.
After checking solenoid
coil , connections, and
wires, assure coil is energized when depressing
BACK UP.
If damage is visible replace
board. Refer to para 4.14.
If control switch does not pass
continuity check, replace control. Refer to para 4.6 or 4.21.
Clean any dirty connections.
Tighten or repair any loose or
damaged connections. Refer
to Section V for schematics.
Replace capacitor. Refer to
para 4.10.
If no 12 VDC is present on J14
replace board.
If LED’s do not light during
function, replace board.
If damage is visible replace
board. Refer to para 4.14.
Connect plug to potentiometer or repair broken leads.
Refer to Section V for schematic.
Adjust potentiometer. Refer to
para(s) 4.16, 4.17 or 4.18.
Replace potentiometer(s).
Refer to para(s) 4.16, 4.17 or
4.18.
Repair wires and / or connections.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
1
3.
4.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
When any BACK UP button is depressed, chair will
not move (all other functions work). (continued)
When any BACK DOWN
button is depressed, chair
will not move (all other
functions work).
Throttle Valve (TV3) on
Hydraulic Solenoid Valve
Assembly turned in too far or
completely closed.
Hydraulic BACK cylinder
leaking.
Hydraulic Solenoid Valve
Assembly is clogged preventing fluid flow.
BACK potentiometer plug is
loose from potentiometer or
wire leads are broken.
BACK potentiometer is out of
adjustment.
BACK Potentiometer is damaged.
PC Board malfunctioning.When BACK UP is
Safety Bail Limit Switch(es)
harness not installed correctly (loose).
Safety Bail Limit Switch(es)
contacts open due to an
obstruction hitting cover or
Switch(es) malfunctioning,
stuck open
BACK DOWN solenoid coil
has an open winding, disconnected or broken lead.
BACK DOWN solenoid valve
stuck in closed position .
Check position of TV3
Throttle Valve. Refer to
para 4.13 and BACK UP
hydraulic schematic in
Sect. V.
Check for leakage
around hydraulic cylinder and fittings. Check for
excessive fluid returning
to reservoir from Vent
line.
Check for hydraulic fluid
flow to Back Cylinder during operation. Refer to
Section V for Schematics.
Check conditions of plug
connectors and wire
leads to potentiometer.
Check adjustment of
BACK potentiometer.
Check potentiometer.
Refer to para 2.2.
depressed, check LED
next to K4 contacts to
assure it is lit. Check for
line voltage at J18, terminals 2 & 3. Refer to Section V for Schematics.
Check both harness to
assure they are connected tightly.
Safety Bail cover
depressing safety bail
limit switch(es) actuator,
opening contacts on
switch.
Check continuity on
unoperated switch to
assure normally closed
(NC) contacts are closed.
Check all wires to BACK
DOWN Solenoid and
connections at P.C.
Board, pins 4 & 5 on J18.
Check solenoid for an
“open” coil. Refer to Section V for Schematics.
After checking solenoid
coil , connections, and
wires, assure coil is energizes when depressing
BACK DOWN.
Adjust Throttle Valve (TV3).
Refer to para 4.13.
Replace Hydraulic Back Cylinder. Refer to para 4.7.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
Connect plug to potentiometer or repair broken leads.
Refer to Section V for schematic.
Adjust potentiometer. Refer to
para 4.17 or 4.18.
Replace potentiometer. Refer
to para 4.17 or 4.18.
If no voltage is present at J18,
terminals 2 & 3, when BACK
UP is depressed, replace PC
Board. Refer to para 4.14.
Connect harness correctly.
Remove obstruction that
causes cover to actuate limit
switch(es).
Replace Safety Bail Limit
Switch(es). Refer to para
4.19.
Repair wires and / or connec-
ns.
o
ti
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
When any BACK DOWN
button is depressed, chair
will not move (all other
functions work). (continued)
When any BASE UP button is depressed, chair will
not move (all other functions work).
TESTING AND TROUBLESHOOTING
Throttle Valve (TV4) on
Hydraulic Solenoid Valve
Assembly turned in too far or
completely closed.
Hydraulic Solenoid Valve
Assembly is clogged preventing fluid flow.
Cuspidor Limit Switch contacts open due to cuspidor
hitting obstruction or malfunction.
Cuspidor not installed and
Jumper wire on J10 plug
connector missing.
BACK potentiometer plug is
loose from potentiometer or
wire leads are broken.
BACK potentiometer is out of
adjustment.
BACK Potentiometer is damaged.
PC Board malfunctioning.When BACK DOWN is
BASE UP solenoid coil has
an open winding, disconnected or broken lead.
BASE UP solenoid valve
stuck in closed position .
Throttle Valve (TV1) on
Hydraulic Solenoid Valve
Assembly turned in too far or
letely closed.
p
com
Hydraulic BASE cylinder
leaking.
Check position of TV4
Throttle Valve. Refer to
para 4.13 and BACK
DOWN hydraulic schematic in Sect. V.
Check for hydraulic fluid
flow from Cylinder to
Reservoir during operation. Refer to Section V
for Schematics.
Check if cuspidor is hitting obstruction and/or if
limit switch contacts
are open.
Check for a jumper wire
on P.C. Board plug connector J10.
Check conditions of plug
connectors and wire
leads to potentiometer.
Check adjustment of
BACK potentiometer.
Check potentiometer.
Refer to para 2.2.
depressed, check LED
next to K5 contacts to
assure it is lit. Check for
line voltage at J18, terminals 4 & 5. Refer to Section V for Schematics.
Check all wires to BASE
UP Solenoid and connections at P.C. Board, pins
2 & 3 on J17. Check
solenoid for an “open”
coil. Refer to Section V
for Schematics.
After checking solenoid
coil , connections, and
wires, assure coil is energized when depressing
BASE UP.
Check position of TV1
Throttle Valve. Refer to
para 4.13 and BASE UP
hydraulic schematic in
Section V.
Check for leakage
around hydraulic cylinder and fittings. Check for
excessive fluid returning
to reservoir from Vent
line.
SECTION II
Adjust Throttle Valve (TV4).
Refer to para 4.13.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
Remove obstruction.
Replace Cuspidor limit switch.
Refer to ProCenter® Delivery
System Service & Parts.
Install a jumper wire on terminals 1 & 2, plug connector
J10. Refer to Section V for
Schematics.
Connect plug to potentiometer or repair broken leads.
Refer to Section V for schematic.
Adjust potentiometer. Refer to
para 4.17 or 4.18.
Replace potentiometer. Refer
to para 4.17 or 4.18..
If no voltage is present at J18,
terminals 4 & 5, when BACK
DOWN is depressed, replace
PC Board. Refer to para 4.1.
Repair wires and / or connections.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
Adjust Throttle Valve (TV1).
Refer to para 4.13.
Replace Hydraulic Base Cylinder. Refer to para 4.7.
When any BASE UP button is depressed, chair will
not move (all other functions work). (continued).
When any BASE DOWN
button is depressed, chair
will not move (all other
functions work).
Hydraulic Solenoid Valve
Assembly is clogged preventing fluid flow.
PC Board malfunctioning.When BASE UP is
Safety Bail Limit Switch(es)
harness not installed correctly (loose).
Safety Bail Limit Switch(es)
contacts open due to an
obstruction hitting cover or
Switch(es) malfunctioning,
stuck open
BASE DOWN solenoid coil
has an open winding, disconnected or broken lead.
BASE DOWN solenoid valve
stuck in closed position.
Throttle Valve (TV2) on
Hydraulic Solenoid Valve
Assembly turned in too far or
completely closed.
Hydraulic Solenoid Valve
Assembly is clogged preventing fluid flow.
Cuspidor Limit Switch contacts open due to cuspidor
hitting obstruction or malfunction.
Cuspidor not installed and
Jumper wire on J10 plug
connector missing.
BASE potentiometer plug is
loose from potentiometer or
wire leads are broken.
Check for hydraulic fluid
flow to Back Cylinder during operation. Refer to
Section V for Schematics.
depressed, check LED
next to K2 contacts to
assure it is lit. Check for
line voltage at J17, terminals 2 & 3. Refer to Section V for Schematics.
Check both harness to
assure they are connected tightly.
Safety Bail cover
depressing safety bail
limit switch(es) actuator,
opening contacts on
switch.
Check continuity on
unoperated switch to
assure normally closed
(NC) contacts are closed.
Check all wires to BASE
DOWN Solenoid and
connections at P.C.
Board, pins 4 & 5 on J17.
Check solenoid for an
“open” coil. Refer to Section V for Schematics.
After checking solenoid
coil , connections, and
wires, assure coil is energizes when depressing
BASE DOWN.
Check position of TV2
Throttle Valve. Refer to
para 4.13 and BASE
DOWN hydraulic schematic in Sect. V.
Check for hydraulic fluid
flow from Cylinder to
Reservoir during operation. Refer to Section V
for Schematics.
Check if cuspidor is hitting obstruction and/or if
limit switch contacts
are open.
Check for a jumper wire
on P.C. Board plug connector J10.
Check conditions of plug
connectors and wire
leads to potentiometer.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
If no voltage is present at J17,
terminals 2 & 3, when BASE
UP is depressed, replace PC
Board. Refer to para 4.1.
Connect harness correctly.
Remove obstruction that
causes cover to actuate limit
switch(es).
Replace Safety Bail Limit
Switch(es). Refer to para
4.19.
Repair wires and / or connections.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
4.13.
Adjust Throttle Valve (TV2).
Refer to para 4.13.
Replace Hydraulic Solenoid
Valve Assembly. Refer to para
When any BASE DOWN
button is depressed, chair
will not move (all other
functions work). (continued)
When BASE DOWN and
BACK DOWN buttons are
pressed, chair will not
move. BASE UP and
BACK UP functions work.
When BASE UP and
BACK UP buttons are
depressed, chair will not
move. BASE DOWN and
BACK DOWN functions
work.
TESTING AND TROUBLESHOOTING
BASE potentiometer is out of
adjustment.
BASE Potentiometer is damaged.
PC Board malfunctioning.When BASE DOWN is
Safety Bail Limit Switch(es)
harness not installed correctly (loose).
Safety Bail Limit Switch(es)
contacts open due to an
obstruction hitting cover or
Switch(es) malfunctioning,
stuck open
Cuspidor Limit Switch contacts open due to cuspidor
hitting obstruction or malfunction.
Cuspidor not installed and
Jumper wire on J10 plug
connector missing.
Internal thermal overload on
hydraulic motor pump open
due to running continuously
or weak or malfunctioning
overload.
Hydraulic Fluid in reservoir
low.
Capacitor on motor pump
weak or inoperative.
Low voltage is being supplied to chair.
Check adjustment of
BASE potentiometer.
Check potentiometer.
Refer to para 2.2.
depressed, check LED
next to K3 contacts to
assure it is lit. Check for
line voltage at J17, terminals 4 & 5. Refer to Section V for schematic.
Check both harness to
assure they are connected tightly.
Safety Bail cover
depressing safety bail
limit switch(es) actuator,
opening contacts on
switch.
Check continuity on
unoperated switch to
assure normally closed
(NC) contacts are closed.
Check if cuspidor is hitting obstruction and/or if
limit switch contacts
are open.
Check for a jumper wire
on P.C. Board plug connector J10.
Check continuity
between white & red
motor leads and yellow
and red leads. Refer to
Section V schematics.
Check reservoir for
hydraulic fluid level.
Replace capacitor with
known good capacitor of
same rating.
Check voltage at wall
receptacle - should be
between 110.0 to 126.0
VAC on 115 VAC units or
220 to 252 VAC on 230
VAC units.
SECTION II
Adjust potentiometer. Refer to
para 4.16.
Replace potentiometer. Refer
to para 4.16.
If no voltage is present at J17,
terminals 4 & 5, when BASE
DOWN is depressed, replace
PC Board. Refer to para 4.1.
Connect harness correctly.
Remove obstruction that
causes cover to actuate limit
switch(es).
Replace Safety Bail Limit
Switch(es). Refer to para
4.19.
Remove obstruction.
Replace Cuspidor limit switch.
Refer to ProCenter® Delivery
System Service & Parts.
Install a jumper wire on terminals 1 & 2, plug connector
J10. Refer to Section V for
schematic.
Allow motor to cool for 10 minutes and recheck continuity. If
overload resets inform operator that motor is for intermittent
operation Running continuously for a 30 second period
will cause overload to open.
overload does not reset
f
I
replace hydraulic motor pump.
Refer to para 4.9.
Fill reservoir to correct level..
Refer to para 4.12.