Microtek LCD Display DATASHEET

MICROTEK

LIMITED WARRANTY

LCD Display

(1) Who is covered?

Original retail purchaser only.

(2) What is covered by this warranty?

Microtek warrants the new hardware product to be free from defects in material and workmanship, under
normal use. This warranty covers parts and labor for the product including LCD flat panel glass, accessories,
and detachable parts (power adapter, cables, media, and stand).

Microtek warrants physical media and user manuals will be free from defects in material, under normal use.
This warranty applies only to products purchased and used in the United States and Canada. For products

purchased in, but used outside, the United States or Canada, this warranty covers only warranty service
within the United States and Canada (and does not include shipping outside the United States or Canada).

(3) What is the length of the warranty period?

Twelve (12) months from the original purchase date.

(4) What is not covered?

(a) This warranty does not cover:

1. Physical damage.

2. Damage caused by improper installation, improper or abnormal use, misuse, neglect, or
accident.

3. Damage caused by another device or software used with this product.

4. Warranty service or shipping outside the United States or Canada.

(b) This warranty is void if:

1. The product serial number has been altered, effaced, or removed.

2. The product is altered or modified in any way or if the warranty repairs are attempted without
authorization from Microtek.

3. The product is damaged during shipping to Microtek for warranty repairs.

(5) How to obtain warranty service:

(a)

Authorization is required. Purchaser must first notify Microtek of the claimed defect and then obtain
a Return Material Authorization (“RMA”) number no later than 15 days after the end of the warranty
period. You can contact Microtek for an RMA number by either:

1. Calling 310-687-5911 if you are using your monitor with a PC.
Calling 310-687-5912 if you are using your monitor with a Mac.

2. Mailing a request, including your name and address, daytime telephone number, best time for a
Microtek technician to call you, email address, and product information, including description of
the problem to:

Microtek Lab, Inc.
ATTN: CUSTOMER SERVICE
16941 Keegan Avenue
Carson, California 90746

IF YOU CHOOSE TO REQUEST AN RMA NUMBER VIA MAIL, A MICROTEK TECHNICIAN
MUST FIRST TALK WITH YOU TO PROVIDE YOU AN RMA NUMBER.

YOU MUST HAVE AN RMA NUMBER BEFORE RETURNING ANY PRODUCT TO MICROTEK. NO
RETURNS WILL BE ACCEPTED WITHOUT A VALID RMA NUMBER.

(b)

Returning the product for service. Purchaser must return the product and all parts and accessories,
along with the RMA number and proof of purchase (Invoice) and purchase date, as instructed, to
Microtek. Purchaser is responsible for the cost of shipping to Microtek, packing the product and
parts and accessories in its original (or comparable) packaging, and insurance (if any). Purchaser is
responsible for any loss or damage during shipping.

I49-003872 A

(6) What Microtek will do to correct problems:

Warranty Service. If the product defect is covered by this warranty, Microtek will, at its option,

(a)

repair or replace the defective product at no charge to you for parts or labor. (Refer to Section 3 of
this warranty for specific details on warranty coverage). The replacement product (or parts) may be
new, reconditioned, or comparable to the defective one. Microtek warrants repaired or replacement
products (and parts) for 90 days from the shipment to you or through the end of your original
warranty, whichever is longer.

(b)

Non-Warranty Service. If the product defect is not covered by this warranty, Microtek will notify you.
Any service, repair or replacement that you authorize will be performed at Microtek’s then-current
rates. Microtek’s acceptance of your returned product does not mean that the product will be
repaired at no cost to you.

(c)

Return of Product to Purchaser. Microtek will be responsible for the cost of returning the product to
you via ground shipping (within the United States or Canada only) unless:

1. It determines that the defect is not what you described to the Microtek technician. In that case,
Purchaser will pay a reasonable fee for examination and testing and the actual cost of return
transportation.

2. Purchaser’s packaging is inadequate. In that case, Purchaser will pay the actual cost of return
transportation and, if applicable, packaging.

(7) No other warranties:

ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY
DISCLAIMED AND DO NOT APPLY.

No Microtek employee, representative, or agent is authorized to make any warranties, representations, or
obligations inconsistent with or in addition to those set forth in this limited warranty.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.

(8) Limitation of liability:

MICROTEK WILL NOT BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, even if advised of the possibility of such damages. Microtek is not liable for lost profits,
downtime, damage or destruction of other programs, data, equipment, or property, costs of recovering,
reprogramming, or reproducing any program, data, or equipment, personal injury or loss, or ay other
damages. Microtek’s entire liability will be limited to replacement, or repair, at its option.

(9) Rights under state law:

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.

(10) Governing law:

This warranty will be governed by the law of the State of California, U.S.A., excluding its conflicts of laws
principles. The United Nations Convention on Contracts for the International Sale of goods shall not apply to
this warranty.

Serial Number: (please complete for your records)__________________________________________

Retain a copy of your dated invoice, and staple it to this warranty card for your future reference.

For additional information about Microtek products, visit www.microtekusa.com