Microsoft RM-917 User Manual

User Guide
Nokia Lumia XXX
Issue 3 EN-US
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This guide isn't all there is...
Check out the videos at www.youtube.com/NokiaSupportVideos.
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First start-up
© 2013 Nokia. All rights reserved.
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User Guide
Nokia Lumia XXX

Contents

Safety 5
Get started 6
Keys and parts 6
Back, start, and search key 6
Antenna locations 7
Insert the SIM card 7
Insert the memory card 9
Remove the SIM and memory card 10
Charge your phone 12
First start-up 13
Lock the keys and screen 16
Connect the headset 17
Change the volume 18
Icons on your phone 18
Basics 20
Get to know your phone 20
Personalize your phone 25
Take a screenshot 29
Extend battery life 30
Save on data roaming costs 31
Write text 32
Scan codes or text 33
Clock 34
SkyDrive 35
Nokia account 36
People & messaging 38
Calls 38
Contacts 41
Social networks 44
Messages 46
Mail 50
Camera 56
Take a photo 56
Use different scene modes 57
Download Nokia Lenses from Store 58
Record a video 58
Camera tips 58
Save your photos and videos to a memory card 59
Save location info to your photos and videos 59
Share your photos and videos 59
Manage and edit your shots 60
Maps & navigation 64
Switch location services on 64
Download HERE Drive from Store 64
HERE Maps 64
Positioning methods 69
Internet 71
Define internet connections 71
Connect your computer to the web 72
Web browser 72
Search the web 74
Close all internet connections 74
Entertainment 75
Watch and listen 75
Nokia Music 76
Sync music and videos between your phone and computer 78
Store 78
Games 81
© 2013 Nokia. All rights reserved.
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Office 83
Microsoft Office Mobile 83
Write a note 86
Continue with a document on another device 86
Calendar 87
Make a calculation 88
Use your work phone 88
Tips for business users 89
Phone management & connectivity 91
Keep your phone up to date 91
Wi-Fi 92
Bluetooth 93
Memory and storage 94
Copy content between your phone and computer 95
Security 96
Access codes 98
Help and support 99
Product and safety information 100
© 2013 Nokia. All rights reserved.
4

Safety

Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when cell phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with thi s device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to
your device micro USB connector, may be compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the speakerphone is in use.
© 2013 Nokia. All rights reserved.
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Get started

Get to grips with the basics, and have your phone up and running in no time.

Keys and parts

Explore the keys and parts of your new phone.
1 Connector for headphones and speakerphones (3.5 mm)
2Earpiece 3Volume keys 4 Power/Lock key 5 Camera key 6 Back key 7Start key 8Search key 9Micro-USB connector 10 Microphone
11 Camera lens 12 Speakerphone
Some of the accessories mentioned in this user guide may be sold separately.

Back, start, and search key

The back, start, and search keys help you navigate your phone.
• To switch between open apps, press and hold
• To go back to the previous screen you were in, press
websites you've visited since the last time your screen was locked.
© 2013 Nokia. All rights reserved.
, swipe left or right, and tap the app you want.
. Your phone remembers all the apps and
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• To go to the start screen, press . The app you were in remains open in the background.
• To control your phone with your voice, press and hold
This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com.
• To search the web, press
.
, and say a voice command.

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.

Insert the SIM card

Read on to learn how to insert your SIM card into your phone.
Important: This devi ce is desig ned t o be u sed wi th a mini-UICC SIM card, also known as a micro­SIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.
Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.
Make sure the phone is switched off.
1. At the top of the phone, put your thumbnail in the seam between the screen frame and the back cover. Press the middle of the back cover, and bend the cover to loosen the top hooks.
2. Press and bend the bottom part of the back cover to loosen the side hooks, and remove the cover.
© 2013 Nokia. All rights reserved.
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3. If the battery is in, lift it out.
4. Push the SIM into the SIM slot until it is fully inserted. Make sure the contact area is face-down.
5. Line up the battery contacts, and replace the battery.
6. Press the bottom edge of the back cover against the bottom edge of the phone.
© 2013 Nokia. All rights reserved.
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7. Press the back of the cover until it snaps into place.

Insert the memory card

Learn how to insert the memory card.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Your phone supports memory cards with a capacity of up to 64 GB.
Make sure the phone is switched off.
1. At the top of the phone, put your thumbnail in the seam between the screen frame and the back cover. Press the middle of the back cover, and bend the cover to loosen the top hooks.
2. Press and bend the bottom part of the back cover to loosen the side hooks, and remove the cover.
3. If the battery is in, lift it out.
© 2013 Nokia. All rights reserved.
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4. Push the memory card into the memory card slot until it locks into place.
5. Line up the battery contacts, and replace the battery.
6. Press the bottom edge of the back cover against the bottom edge of the phone.
7. Press the back of the cover until it snaps into place.

Remove the SIM and memory card

Got a new SIM or memory card? Learn how to remove the previous card from your phone.
Make sure the phone is switched off.
1. At the top of the phone, put your thumbnail in the seam between the screen frame and the back cover. Press the middle of the back cover, and bend the cover to loosen the top hooks.
2. Press and bend the bottom part of the back cover to loosen the side hooks, and remove the cover.
© 2013 Nokia. All rights reserved.
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3. If the battery is in, lift it out.
4. Push the SIM through the opening, then pull it out.
5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and replace the battery.
© 2013 Nokia. All rights reserved.
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7. Press the bottom edge of the back cover against the bottom edge of the phone.
8. Press the back of the cover until it snaps into place.

Charge your phone

Learn how to charge your phone.

Charge your phone with a USB charger

Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone.
1. Plug the charger into a wall outlet, then connect the USB cable to your phone.
2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging.
© 2013 Nokia. All rights reserved.
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If the battery is completely discharged, it may take several minutes before the charging indicator is displayed or before any calls can be made.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.
First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.

Battery

Take good care of your battery, it's the life force of your phone.
Use only Nokia approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone (included).

First start-up

Learn how to get your new phone up and running.
Your new phone comes with great features that will be installed when you start your phone for the first time. Allow some minutes for your phone to be ready.

Switch the phone on

Are you ready? Switch your phone on, and start exploring it.
Press and hold the power key until the phone vibrates.
Switch the phone off
Press and hold the power key, and drag the lock screen down.
© 2013 Nokia. All rights reserved.
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Microsoft account

With a Microsoft account, you can access all Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
• Back up your contacts
• Upload, store, and share pictures and documents.
• Back up your phone on SkyDrive.
• Play Xbox games
• Get your avatar and gaming achievements on your phone, a nd add to them when you play games
on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to www.windowsphone.com.
© 2013 Nokia. All rights reserved.
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Create your Microsoft account

Spice up your life and get more from your phone – create a Microsoft account.
To create a Microsoft account, you need an internet connection. If you don't have a data plan, the data transmission costs may pile up quickly. For info about possible data costs, contact your network service provider. If you can't connect to the internet, you can create the account later.
1. Switch on your phone with the SIM card in the phone.
2. To set up your phone, follow the instructions shown on the screen.
3. Create your Microsoft account, or sign in with your existing username and password.
Tip: Forgot your password? You can request it to be sent to you in a mail or text message.
To make an emergency call during the initial set-up, tap emergency call.
To create a Microsoft account later, open a Microsoft app or service on your phone. Or on the start screen, swipe left, and tap on the internet, go to www.live.com.
Settings > email+accounts > add an account. To create your account
© 2013 Nokia. All rights reserved.
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Copy contacts

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts from your old phone.
Tip: If you have an older Windows Phone device, or have previously backed up your contacts in Windows Live, add your account to your phone, and import them to your phone straight from the service.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM. The app does not work with all phone models.
1. On your old phone, switch Bluetooth on.
2. On the start screen of your new phone, swipe left, and tap
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact information may not be shown correctly.
Transfer my Data.

Lock the keys and screen

Want to avoid accidentally making a call when your phone is in your pocket or bag?
Press the power key.
© 2013 Nokia. All rights reserved.
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Unlock the keys and screen
Press the power key, and drag the lock screen up.
Set the keys and screen to lock automatically
On the start screen, swipe left, tap the length of time after which the keys and screen are locked automatically.
Settings > lock screen > Screen times out after, and select

Connect the headset

Enjoy your favorite music, or free your hands for other things when in a call.
Connect the headset to your phone.
© 2013 Nokia. All rights reserved.
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Do not connect products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved by Nokia for use with this device, to the audio connector, pay special attention to volume levels.

Change the volume

Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the volume to your liking.
Use the volume keys.
The volume keys control all sounds, including the volume of alarms and reminders.
Tip: When you change the volume, you can also switch your phone to silent or normal mode. On the volume control bar at the top of the screen, tap
, , or .

Icons on your phone

The bar at the top of the screen tells you the current time, battery and signal strength, and much more.
Tip: To see hidden icons, tap the status bar.
© 2013 Nokia. All rights reserved.
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Signal strength
Battery power level
The battery is charging.
Battery saver mode is switched on.
Your calls are forwarded to another number or your voice mailbox.
There is no SIM card in your phone.
Your SIM card is locked.
A Bluetooth device is connected to your phone.
A Wi-Fi connection is available.
A Wi-Fi connection is active.
An app or service is using your location info.
Your phone is roaming and not on your home mobile network.
Vibrate mode is switched on.
Airplane mode is switched on.
Silent mode is switched on.
The type of mobile network you're currently connected to may be shown with a single letter, a combination of letters, or a combination of letters and numbers.
The icons may vary depending on your region or network service provider.
© 2013 Nokia. All rights reserved.
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Basics

Learn how to get the most out of your new phone.

Get to know your phone

Your phone has two main views, making it easy for you to keep up with what is going on and what's where.
Start screen (1): Animated live tiles show missed calls and received messages, the latest news and weather forecasts, and more.
You can rearrange and resize the tiles, and pin contacts, apps, feeds, mailboxes, websites, and other favorites. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly from the start screen.
Apps menu (2): All your apps are listed here, all neatly ordered.
Got a lot of apps? To look up one, tap in the list to help you search. Tap any letter in the list, and tap the first letter of the app you want.
Tip: You can also search inside an app, such as Store.
. If you've got loads of apps, letters of the alphabet show up

Switch between views

If you don't have all the apps you need on your start screen, you can find them from the apps menu.
Simply swipe left or right between the views.
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Tip: If you've got lots of different things to do, it's easy to switch between the tasks at hand.
Press and hold here if they're running in the background. To view them, go to the apps menu, tap swipe left, and tap background tasks.

Use the touch screen

Explore your phone with a tap, swipe, or drag.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap
Settings > display+touch, and switch Touch sensitivity to High .
Example: To open an app or other item, tap the app or item. To edit or delete a calendar
appointment, tap and hold the appointment, and select the appropriate option.
© 2013 Nokia. All rights reserved.
, swipe to the app you want, and tap the app. Some apps may not show up
Settings,
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Tap and hold to drag an item
Place your finger on the item for a second or two, and slide your finger across the screen.
Swipe
Place your finger on the screen, and slide your finger in the desired direction.
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Example: Swipe left or right between the start screen and the apps menu, or between different
views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
Zoom in or out
Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
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Important: Avoid scratching the touch screen.

Use your phone in airplane mode

In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch airplane mode on.
Airplane mode closes connections to the mobile network and switches your phone's wirele ss features off. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or switch Bluetooth on in airplane mode.
1. On the start screen, swipe left, and tap
2. Switch Status to On

Control your phone with your voice

Got your hands full, but need to use your phone? You can use your voice to make a call, send a text message, search the web, or open an app.
This feature is not available in all languages. For info on the supported languages, go to
support.microsoft.com.
1. Press and hold
2. Say a voice command into your phone.
Example: To check your schedule, say Open calendar.
.
.
Settings > airplane mode.
© 2013 Nokia. All rights reserved.
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Personalize your phone

Learn how to personalize the start screen, and how to change ringtones.

Personalize the start screen

Would you like to have only your most-used apps on the start screen? You can pin your favorite apps, websites, and much more to the start screen, and move or resize tiles as you like.
1. To pin an app, swipe left to go to the apps menu.
2. Tap and hold the app, and tap pin to Start.
Pin a contact
People, tap and hold the contact, and tap pin to start.
Tap
When you pin a contact, their feed updates are displayed on the tile, and you can call them directly from the start screen.
Pin a website
Go to a website, and tap
Move a tile
Tap and hold the tile, drag and drop it to the new location, and tap the screen.
> pin to start.
© 2013 Nokia. All rights reserved.
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Resize or unpin a tile
To resize, tap and hold the tile, and tap the arrow icon.
To unpin the tile, tap and hold the tile, and tap .
© 2013 Nokia. All rights reserved.
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Create a safe, fun start screen for kids

You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn't. Put selected apps, games, and other favorites for kids to enjoy in their own start screen.
1. On the start screen, swipe left, and tap Settings.
2. Tap kid's corner.
3. Choose which content your kids can use. You can also set a password to keep your kids from
accessing your own start screen.
Tip: Show your kids how they can personalize their start screen. To change, for example, the background picture, tap customize. On the start screen, you can resize or move tiles in the normal way.
Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN. You must enter the Wallet PIN to make each purchase. To define a Wallet PIN, on the start screen, swipe left, and tap all ages.
Go to your own start screen
Press the power key twice, and swipe up on your own lock screen. If you've set a password, type it in.
Go back to the kid's start screen
On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
Switch the kid's start screen off
On your start screen, swipe left, tap
Wallet > > settings+pin. Some purchases may not be available for
Settings, and switch kid's corner to Off .

Change your theme

You can change the display colors, to match your taste and mood.
1. On the start screen, swipe left, and tap
2. Tap Background or Accent color.
© 2013 Nokia. All rights reserved.
Settings > theme.
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Personalize the lock screen

Would you like to make your lock screen look more unique? You can, for example, have your own favorite photo in the background.
On the start screen, swipe left, and tap Settings > lock screen.
Tip: You can decide which app notifications, such as missed calls or new messages, you want to see on the lock screen. Simply tap a notification slot, and choose the app you want to add.
Change the background photo Tap change photo, select a photo, adjust it to get the best possible fit, and tap
Tip: You can also shuffle photos from Bing on your lock screen. Tap photo > Bing.
Show the artist when playing music Switch Show artist when playing music to On

Personalize your phone tones

You can select the best sounds for your phone.
1. On the start screen, swipe left, and tap
2. Select the type of ringtone or alert you want to change, and select the sound.
Add new ringtones from your PC to your phone
Connect your phone to your PC with a USB cable, and use the file manager of your PC to move the song you want to the ringtone folder in your phone.
To set the song as your ringtone, in the ringtones+sounds view, tap Ringtone, and under Custom, tap the song.
You can use a song as your ringtone if it's not protected with digital rights management (DRM), and it’s smaller than 30 MB.
Your PC must have Windows Vista, Windows 7, or Windows 8.
.
Settings > ringtones+sounds.
.
© 2013 Nokia. All rights reserved.
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Silence your phone

When you switch silent mode on, all ringtones and alert tones are muted. Use this when you are, for example, at the theater or in a meeting.
1. Press a volume key to see the volume status bar at the top of the screen, and tap
Silent mode is switched on. If you have set your phone to vibrate, vibrate mode is switched on instead of silent mode.
2. If you want to set your phone to vibrate, on the start screen, swipe left, tap +sounds, and switch Vibrate to On
.
.
Settings > ringtones

Take a screenshot

Did you just finish personalizing your start screen, and want to share your work of art? You can capture your screen and send it to your friends.
1. Press the power key and the start key
at the same time.
© 2013 Nokia. All rights reserved.
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2. Tap Photos > albums > Screenshots.
3. Tap and hold the screenshot you want to send, and tap share....

Extend battery life

Get the most out of your phone while getting the battery life you need. There are steps you can take to save power on your phone.
• Always charge the battery fully.
• Mute unnecessary sounds, such as key press sounds.
• Use wired headphones, rather than the speakerphone.
Tip: You can set your phone to automatically save power when the battery charge level is low. To check the battery status, and switch battery saver mode on, on the start screen, swipe left, and tap
When your phone goes into battery saver mode, you may not be able to change the settings of all apps.
Tip: You can choose when you want battery saver mode to be activated. Tap advanced.
To save power, you can also do the following:
Set the phone screen to switch off after a short time
Lower the screen brightness • On the start screen, swipe left, and tap
Settings > battery saver.
On the start screen, swipe left, and tap
screen > Screen times out after.
brightness. Make sure that Automatically adjust is switched to Off Automatically adjust to On
• To lower the screen brightness when the battery saver is on, on the start screen, swipe left, tap
. Under Level, tap low, and switch
Settings > lock
Settings >
.
Settings >
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