Microsoft 2.1 User Manual
Installing BlackBerry Enterprise Server 2.1
for Microsoft Exchange 2000
PLEASE READ THE LEGAL NOTICES SET OUT AT THE END OF
THIS DOCUMENT.
This document provides information about preparing to install and
installing BlackBerry Enterprise Server version 2.1 with a Microsoft
Exchange 2000 Server.
Contents
• System requirements
• Defining a service account and mailbox in Microsoft Exchange
2000
• Assigning Windows 2000 permissions on a service account
• Assigning local administrator permissions to service accounts
• Assigning further Microsoft Exchange permissions to service
accounts
• Installing with Microsoft Small Business Server 2000
• Installing BlackBerry Enterprise Server Software
• Register for and download BlackBerry Enterprise Server upgrade
• Verifyin g MAP I Profiles
• Configuring the BlackBerry Enterprise Server
• Starting the BlackBerry Enterprise Server services
System r e quirements
The BlackBerry Enterprise Server Software requires the following hardware and
software components:
Hardware
• Computer with an Intel®-compatible Pentium® processor or compatible (233
MHz or higher, 128-MB RAM, 1-GB hard disk)
Software
BlackBerry Enterprise Server works in Microsoft Exchange 5.5 (or later) or Microsoft
Exchange 2000 native environments, or in a mixed (Microsoft Exchange 5.5 and
Microsoft Exchange 2000) environment.
The following software is required for the BlackBerry Enterprise Server to function:
• Windows 2000 Server (Service Pack 1 or later)
• Microsoft Exchange 2000 (Service Pack 2 or later) mail server environment
(recommended installation on a separate computer than the BlackBerry
Enterprise Server service) and Microsoft Exchange 2000 System Manager
Note: If Microsoft Exchange Service Pack 2 is installed on the Microsoft Exchange Server, it
should also be installed on the BlackBerry Enterprise Server.
• Before installing BlackBerry Enterprise Server, install the CDO.dll hotfix for
Microsoft Product Support Services Knowledge Base article Q314606. You can
download the hotfix and obtain information on the Knowledge Base article from:
http://www.microsoft.com/downloads/release.asp?ReleaseID=38952&area=se
arch&ordinal=2
CDO.dll should be version 06.00.16.5770.
The following software is required for BlackBerry Enterprise Server Management
(required if Microsoft Exchange 2000 is installed) to function:
• A database tool (MSDE, SQL 7.0, or SQL 2000) must be installed before, during,
or after BlackBerry Enterprise Server Management installation, before you can use
BlackBerry Enterprise Server Management
Warning: To install BlackBerry User Administration, BlackBerry Enterprise Server Management
must also be installed on the same computer.
Note: BlackBerry Enterprise Server and Microsoft Exchange are not required on the same
computer as BlackBerry User Administration. BlackBerry User Administration has the same
system requirements but requires different permissions than the BlackBerry Enterprise Server.
, and then copy the CDO.dll hotfix to C:/winnt/system32/.The
2 BlackBerry Enterprise Server 2.1 for Microsoft Exchange 2000
• Adobe® Acrobat Reader 5.0 (available from
http://www.adobe.com/products/acrobat/readstep.html) is required to read
the BlackBerry Enterprise Server Software documentation that is provided in PDF
format.
Refer to the BlackBerry Enterprise Server for Microsoft Exchange Installation and Getting
Started Guide for further details on the appropriate system requirements for your
installation environment.
Defining a service account and mailbox in Microsoft Exchange 2000
You must define a user service account and mailbox to be used by each of the
following BlackBerry Enterprise Server Software components you install:
•BlackBerry Enterprise Server,
• BlackBerry Enterprise Server Management,
• and BlackBerry User Administration.
Note: It is not necessary to install all of the tools on the same computer. However, the same
service account can be used by two or more of the above components if they are installed on the
same computer.
The same mailbox should be used by all.
The service account should be a member of the Domain Users group.
Complete the following procedure, using a Windows 2000 account with Microsoft
Exchange 2000 service account and Windows 2000 administrative privileges, to create
a service account and mailbox:
1. Log in to the computer on which you will install the BlackBerry Enterprise Server,
on the domain as a domain administrator.
2. From the Start menu select Settings> Control Panel> Administrative Tools>
Active Directory Users and Computers.
3. Right-click the User menu, and select New User. The new user will act as your
BlackBerry Enterprise Server service account.
4. Enter a new user login name (for example, BESAdmin) and click Next.
5. On the New Object - User window, enter a password for the user in the Password
field and in the Confirm password field.
6. Select any of the password options available. Click Next.
7. On the second New Object - User window, Create an Exchange mailbox should
be selected, and default values should appear in the Alias, Server, and Mailbox
Store fields. Change these values if necessary. Click Next.
8. The third New Object - User window lists the new user options you selected.
Click Finish to create the new user and mailbox.
BlackBerry Enterprise Server 2.1 for Microsoft Exchange 2000 3
9. To initialize the mailbox, send a test message to the service account mailbox.
Set permissions for the service account(s) you created as detailed in the following
procedures.
Assigning Windows 2000 permissions on a service account
Note: Permission to log on locally should be granted to the service account by default. Complete
this procedure only if it has not been granted.
1. Using an account with administrative Windows 2000 and Microsoft Exchange
permissions, log in to a domain controller.
2. From the Start menu select Settings> Control Panel> Administrative Tools>
Local Security Policy.
3. Expand the Local Policies object, and then expand User Rights Assignment. In
the Policies list, double-click Log on locally. The Add window appears.
4. Click Add. On the Select Users or Groups window, select the name of the service
account, and then click OK to return to the Exchange Server Properties window.
The service account should now appear in the Name list.
5. Assign the appropriate local policy settings to the service account, including Log
on as a service.
Note: Domain level settings listed under Effective Policy Settings might override Local Policy
Settings.
Assigning local administrator permissions to service accounts
Warning: You must also assign local administrator permissions on the BlackBerry Enterprise
Server service computer to the service account used to run BlackBerry Enterprise Server
Management. Without local administrator permissions on the BlackBerry Enterprise Server
computer, you will be unable to access all of the BlackBerry Server Property pages.
Assigning permissions consists of adding the service account to the Administrator
group.
1. Using an account with administrative privileges on the local computer, log in to
the server you will be using as your BlackBerry Enterprise Server (or BlackBerry
Enterprise Server Management computer or BlackBerry User Administration
computer, if you are assigning permissions to the service accounts for those tools).
2. From the Start menu select Settings > Control Panel > Administrative Tools >
Computer Management.
4 BlackBerry Enterprise Server 2.1 for Microsoft Exchange 2000
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