Microsoft 1855 User Manual

Safety and regulatory guide | Limited warranty & agreement 2 Guide de sécurité et de réglementation | Garantie limitée et contrat 17 Guía de seguridad y reglamentaria | Garantía limitada y contrato 35

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MICROSOFT HOLOLENS2

GRAY

GMS-152

LIMITED HARDWARE WARRANTY & AGREEMENT (WITH BINDING ARBITRATION AND CLASS ACTION WAIVER IN THE U.S.)

By purchasing or using your Microsoft Product, you agree to the Manufacturer’s Limited Hardware Warranty & Agreement at support.microsoft.com/warranty. Please read the summary on page 16.

If you live in (or are a business with your principal place of business in) the United States, please read the binding arbitration clause and class action waiver at aka.ms/hw‑warr‑arbitration and the summary on page 16. It binds you and Microsoft and affects how disputes concerning your Microsoft Product, its price, advertising, marketing, communications, your purchase transaction, billing, or the Manufacturer’s Limited Hardware Warranty & Agreement are resolved.

CLEANING & USAGE INSTRUCTIONS

Always handle your device with care to maintain its appearance. Remove any dust by gently wiping with a dry lint-free

microÀber cloth. Lightly moisten the cloth with a mix of isopropyl alcohol and water, and then gently wipe the surface of

the device. To clean the brow pad, wipe it with a cloth moistened with water and a mild soap. Let it dry completely.

This symbol identiÀes safety and health messages in this guide.

WARNING: Read safety and health information

Microsoft products are developed to be safe and effective. Please read this guide for important safety and health information about your device and for the terms of the Limited Warranty that applies to your device. The guide is intended to help you be more comfortable and productive while using this device. Failure to follow the instructions for proper set up, use, and care for your device can increase the risk of serious personal injury, death, or property damage.

You can Ànd additional support at support.microsoft.com.

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DANGER: Suffocation hazard

Keep plastic bags away from babies and children to avoid the risk of suffocation.

WARNING: Pre‑Existing Vision Disorders

Good binocular vision is required to view stereoscopic 3D content. Consider consulting an eye doctor if you are not able to view the 3D effect clearly and comfortably. HoloLens can be worn over most glasses and used with contact

lenses. If you have a pre-existing vision disorder, please consult a doctor before using HoloLens. A small percentage of people have a pre-existing vision disorder that may be aggravated when using HoloLens.

WARNING: Be physically capable of your intended use

Make sure your balance and physical abilities are sufÀcient for any movements while using HoloLens. Take breaks periodically and stop and rest if you get tired, sore, or experience any discomfort.

WARNING: Evaluate eye protection needs for your environment

HoloLens is not intended to provide eye protection against high impacts (Z87.1+), debris, chemicals, UV light, etc. HoloLens has been tested and found to conform to the basic impact protection requirements of ANSI Z87.1, CSA Z94.3 and EN 166.

WARNING: Use in safe surroundings

Using HoloLens can distract you and make it hard to see your surroundings. Holograms may appear to be at a distance but still block your view of nearby real objects. Use only in a safe place that is appropriate for your activities. Avoid trip hazards, stairs, low ceilings, fragile or valuable

items that could be damaged, etc. Do not use HoloLens when a full Àeld of view and attention are needed for safety,

such as while operating a vehicle or doing other potentially hazardous activities.

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CAUTION: Using mixed reality comfortably

Some people may experience discomfort such as nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye strain, or dry eyes when using mixed or virtual reality, particularly as they adjust to using it. If symptoms

are severe or persist, consult your doctor.

Viewing 3D or Mixed Reality is not known to harm vision development or cause binocular vision disorders. If you are

not able to view the 3-D effect clearly and comfortably, consider consulting an eye doctor, as you may have a pre-

existing, undiagnosed binocular vision disorder.

CAUTION: Discomfort

You may experience discomfort when using HoloLens. Keep your Àrst few sessions with HoloLens brief, and be sure to take breaks. If you experience discomfort, stop and rest until you feel better. This discomfort might include temporary

feelings of nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye strain, or dry eyes. See aka.ms/ HoloLens2Comfort for more information.

WARNING: Photosensitive seizures

Some people may experience a seizure when exposed to Áashing lights or patterns in moving images or video

games. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause “photosensitive seizures” while watching moving images or video games. These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness. Photosensitive seizures may also cause loss of consciousness or convulsions that can lead to injury from falling or striking nearby objects.

Immediately stop playing and consult a doctor if you experience any of these symptoms. Parents should watch for or ask their children about the above symptoms — children and teenagers are more likely than adults to experience

these seizures. The risk of photosensitive seizures may be reduced by taking the following precautions:

• Use in a well-lit room.

• Do not use when you are drowsy or fatigued. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before using HoloLens.

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WARNING: Keep out of the reach of small children

Your device and its accessories are not toys. Do not allow small children to play with them because children could hurt themselves or others or damage your device. Keep your device and all its parts and accessories out of the reach of small children.

WARNING: High‑risk use

Your device is not designed or intended for use in any application or situation where failure of any kind of the device could lead to death, serious bodily injury, or severe environmental damage (“high-risk use”). If you elect to use your device for a high-risk use, you do so at your own risk.

WARNING: Parts of this device are magnetic

Parts of your device are magnetic and may attract metallic items. To reduce the potential risk of sparks and resulting damage to your device, other objects, and/or possible personal injury, verify the electrical connection areas are free of metallic objects before interconnecting devices or charging connectors. Do not place magnetically sensitive devices, credit cards, other magnetic storage media near your device to reduce the potential for magnetic interference between your device and other devices, possible disruption of medical device operation, or corruption of magnetically stored data.

WARNING: Wireless devices aboard aircraft

Before boarding any aircraft or packing a wireless device in luggage that will be checked, remove the batteries from

the wireless device (if removable) or turn the wireless device off (if it has an on/off switch). Listen for the in-Áight announcement that tells you if you are allowed to use your device during a Áight. In-Áight wireless use is at the

discretion of the airline.

WARNING: Personal medical devices

Radio-frequency emissions and magnetic Àelds from electronic equipment can negatively affect the operation

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of other electronic equipment, causing them to malfunction. Although your device is designed, tested, and manufactured to comply with regulations governing radio frequency emission in countries such as the United States, Canada, the European Union, and Japan, the wireless transmitters and electrical circuits in the device may cause unintentional interference in other electronic equipment. Persons with pacemakers should always take the following precautions:

• The American Heart Association recommends that a minimum separation of 15 cm (6 inches) be maintained between a wireless device and a pacemaker to avoid potential interference with the pacemaker.

• If you use your mobile device with a case or holder select one without metallic parts.

• Do not carry your device in a chest pocket.

• If you have any reason to suspect that interference is occurring immediately turn off your device.

If you use a medical device other than a pacemaker, consult the device manufacturer or your physician for information and instructions about the use of other electronic devices near your medical device.

WARNING: Cleaning

The risk of Àre, shock or damage to your Microsoft device during cleaning might be reduced by taking the following

precautions:

• Unplug all cables and turn your device off before cleaning.

• Only clean the exterior of your device.

• Lightly moisten a dry, lint-free cloth with a mix of isopropyl alcohol and water, and then gently wipe the surface of the device.

• To clean the brow pad, wipe with a cloth moistened with water and mild soap. Let it dry completely.

• For devices with fans, vents, ports or similar openings:

• Gently clean the exterior surface of the fan, vent or other opening to remove any dust buildup.

• Do not insert objects into the fan, vents, ports, or other opening.

• Do not attempt to clean connectors.

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WARNING: Potentially explosive atmospheres

Do not store or carry Áammable liquids, gases, or explosive materials in the same compartment your device, its parts,

and/or accessories. Turn off your device, and do not remove or install battery chargers, AC adapters, or any other accessory for your

device when you are in an area with potentially explosive atmospheres. Areas with potentially explosive atmospheres

are often, but not always, posted and may include fueling areas or fuel service stations; below decks on boats or other

vessels; fuel and/or chemical transfer and storage facilities; and areas where Áammable chemicals or particles, such as grain dust or metal powders have collected in the air. In such areas, sparks can occur and cause an explosion or Àre.

WARNING: AC power supply safety

Always select and use an appropriate AC power supply for your device. Failure to take the following precautions can

result in serious personal injury or death from electric shock or Àre or in damage to your device.

To select an appropriate power source for your device:

• We recommend you use genuine Microsoft power supply units and AC power cords. A genuine Microsoft power supply unit was provided with your device. Genuine Microsoft power supply units can also be purchased from a Microsoft-authorized retailer and at store.microsoft.com/devices.

• Use only AC power provided by a standard (mains) wall outlet. Do not use non-standard power sources, such as generators or inverters, even if the voltage and frequency appear acceptable.

• ConÀrm that your electrical outlet provides the type of power indicated on the power supply unit (in terms of voltage

[V] and frequency [Hz]). If you are unsure of the type of power supplied to your home, consult a qualiÀed electrician.

• Do not overload your wall outlet, extension cord, power strip, or other electrical receptacle. ConÀrm that they are rated to handle the total current (in amps [A]) drawn by your device (as indicated on the power supply unit) and any other devices using the same circuit.

• For devices where the AC prongs may be folded for storage, make sure its prongs are fully extended before plugging the AC power supply for your device into the power (mains) outlet.

• For devices equipped with power cords with removable prongs and a universal power supply, make sure the prong

assembly is properly conÀgured for the power outlet and fully seated into the power supply before plugging the AC

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power supply into a power (mains) outlet.

WARNING: Battery safety

Improper use of your device’s battery may result in Àre or explosion. Do not heat, open, puncture, mutilate, or dispose of your device or its battery in Àre. Do not leave or charge your device in direct sunlight for an extended period of

time. Doing so may cause damage or melt the battery. Microsoft recommends that you seek professional assistance for all other device repairs, and that you use caution if undertaking do-it-yourself repairs. Opening and/or repairing your device can present electric shock, device damage,

Àre, and personal injury risks, and other hazards. Assistance and information from Microsoft for device repair and

other services is available at support.microsoft.com/devices.

WARNING: Exposure to radio frequency (RF) energy

Devices that contain Wi-Fi and Bluetooth® radio transmitters have been designed, manufactured and tested to meet

the Federal Communications Commission (FCC), Industry Canada and European guidelines for RF exposure and SpeciÀc Absorption Rate. To ensure that your exposure to RF energy generated by the Wi-Fi and Bluetooth radios does not exceed the exposure limits set forth by these guidelines, orient the device such that the display side is not directly in contact with

your body, such as lying display side face down on your lap or upper body. Additional information about RF safety can be found on the FCC website at www.fcc.gov/oet/rfsafety and the Industry Canada website at www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html.

WARNING: Radiofrequency interference

Although your device has been tested for safety and compatibility, it contains a radio that could affect other electronic equipment or medical devices (such as pacemakers) under certain circumstances, causing them to malfunction and result in possible injury or death.

• Turn off your device in any location where instructed to do so.

• Follow all crew instructions while on an aircraft. Turn off your device and/or turn on airplane mode as instructed by the crew, including for any wireless devices packed in your luggage. Consult airline staff or the crew about using your

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device in Áight.

• Follow all the facility rules and posted instructions in areas where cellular or wireless network use is prohibited.

WARNING: Risk in repairs

Opening and/or repairing your device can present electric shock, device damage, Àre, and personal injury risks,

and other hazards. Microsoft recommends that you seek professional assistance for device repairs, and that you use caution if undertaking do-it-yourself repairs.

WARNING: Usage

To reduce the risk of Àre, shock or damage to your Microsoft device, do not expose your device to rain, snow or other types of moisture. Do not use your device near water or in a damp or excessively humid location (e.g., near a shower,

bath tub, sink, or swimming pool, or in a damp basement). To keep your device in prime operating condition:

• Do not use your device near heat sources, food, excessive dirt, dust, oil, chemicals, or in strong direct sunlight.

• Do not place objects on top of your device.

• Use only attachments/accessories speciÀed by Microsoft.

• For devices with fans, vents, ports or similar openings:

• Do not cover or insert objects into the fan, vents, ports, or other opening.

• Do not allow dust to build up on the fan, vent or other openings.

• Do not place your device in narrow or cramped space.

• Do not dry your device with a hair dryer, clothes dryer, conventional, toaster, or microwave oven. If your device

becomes wet, gently wipe the exterior with a clean, dry cloth.

CAUTION: Cable and cord safety

Exposed device cables and cords pose a potential tripping hazard. Arrange all cables and cords so that people and

pets are not likely to trip over or accidentally pull on them as they move around or walk through the area. Do not allow children to play with cables and cords. To avoid damaging the cords and cables:

• Protect cords from being walked on or crushed.

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• Protect cords from being pinched or sharply bent, particularly where they connect to a wall power (mains) outlet, the power supply unit, and your device.

• Do not jerk, knot, sharply bend, stretch, or otherwise abuse the power cords. Do not wrap your power cord too tightly, especially around the power brick. Instead, wrap it using loose coils rather than tight angles

• Do not expose power cords to heat sources.

• Do not allow pets or children to bite or chew on power cords.

• When disconnecting the power cord, pull on the plug—do not pull on the cord.

• Inspect your power cords regularly. If a power cord becomes warm, frayed, cracked or damaged in any way, stop using it immediately. We recommend that you replace your damaged power cord with a genuine Microsoft replacement power cord.

CAUTION: Skin irritation

This device is made of materials commonly used in wearable consumer electronic devices. However, certain people may develop skin irritation due to allergies or sensitivities. To reduce the risk of skin irritation:

• Clean your device regularly.

• Avoid using lotions or other products under the portions of the device that contact your skin.

• Do not wear over injured skin.

• Tighten the adjustment until snug, but not uncomfortably tight. If your skin becomes irritated, stop using device.

If symptoms are severe or persist, consult your physician.

CAUTION: Hearing safety

Frequent or extended exposure to loud noise or sounds when using a headset or headphones can cause temporary

or permanent hearing loss. Individual susceptibility to noise-induced hearing loss and potential hearing problems varies. Also, the sound volume produced by a device may vary depending on the nature of the sound, device settings, and the headset or headphones used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings, and equipment.

Here are a few common-sense recommendations to minimize your exposure to loud noises or sounds when using a

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headset or headphones with your device:

• Minimize your time listening to loud sound. All of the sound you are exposed to each day adds up. At maximum volume, listening to music or other content on your device with a headset or headphones can permanently damage

your hearing in 15 minutes. If you are exposed to other loud sounds also, it takes less time listening at high volumes to

cause hearing damage.

• The more time you spend exposed to loud sounds, the more likely you are to damage your hearing. The louder the sound, the less time that is required to damage your hearing.

• Always turn the volume on your device down before plugging a headset or headphones into your device. Set the volume loud enough to hear clearly in quiet surroundings, and no louder.

• Do not increase the volume after you start listening. Your ears can adapt over time so that high volume sounds normal, but the high volume could still damage your hearing.

• Do not increase the volume to block outside noise. The combination of outside noise and sound from your headset or headphones can damage your hearing. Sealed or noise-canceling headphones can reduce outside noise so that you don’t have to turn up the volume.

• If you can’t understand someone nearby speaking normally, turn down the volume. Sound that drowns out normal speech can damage your hearing. Even with sealed or noise-canceling headphones, you should be able to hear nearby people speak.

• To minimize the potential for hearing damage, keep the volume low enough that you can carry on a conversation with people nearby.

• Headphones and headsets can attract dangerous objects like staples and paper clips. Always check your headset or headphones before use.

• Use of a headset or headphones while driving may be prohibited or restricted in your area; check your local laws and regulations for further information.

• Finally, be aware of hearing loss symptoms. It’s a good idea to have your hearing checked regularly by an audiologist. Stop using a headset or headphones with your device and have your hearing checked if:

• You experience any hearing loss symptoms

• You hear ringing in your ears

• Your speech sounds mufÁed, dull, or Áat

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NOTICE: Heat related concerns for wearable devices

Your device may become very warm during normal use. It complies with the user-accessible surface temperature

limits deÀned by the International Standards for Safety (IEC 60950-1 and IEC 62368-1). To reduce heat-related

concerns, follow these guidelines:

• Use CAUTION when operating your device with a pillow, blanket or other soft material contacting the device, because

the material can block the airÁow which may result in the device overheating.

• If your HoloLens gets uncomfortably warm, remove it and take a break.

• If your device is used for long periods, its surface can become very warm. While the temperature may not feel hot to the touch, if you maintain physical contact with the device for a long time, your skin might suffer a low-heat injury.

• Never place your AC adaptor on furniture or any other surface that might be marred by exposure to heat since the surface of the AC adaptor may increase in temperature during normal use.

NOTICE: Third‑party compatibility

Some third-party accessories may be incompatible with your device or are potentially counterfeit, so we strongly recommend that you purchase and use original Microsoft or Microsoft-licensed devices or accessories only. Use of incompatible or counterfeit accessories, batteries, and charging devices could result in damage to your device and

pose a possible risk of Àre, explosion, or battery failure leading to serious injuries, damage to your device, or other

serious hazards.

REGULATORY INFORMATION

This device is not intended for use in machinery, medical or industrial applications. Any changes or modiÀcations not expressly approved by Microsoft could void the user’s authority to operate this device. This product is for use with NRTL

Listed (UL, CSA, ETL,etc.), and/or IEC/EN 60950-1 or IEC/EN 62368-1 compliant (CE marked) Information Technology equipment. No serviceable parts included. This device is rated as a commercial product for operation at +32ºF (+0ºC) to +95ºF (+35ºC).

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Disposal of Waste Batteries and Electrical & Electronic Equipment

This symbol on the product or its batteries or its packaging means that this product and any batteries it contains must not be disposed of with your household waste. Instead, it is your responsibility to hand this over to an applicable collection point for the recycling of batteries and electrical and electronic equipment. This separate

collection and recycling will help to conserve natural resources and prevent potential negative consequences for human health and the environment due to the possible presence of hazardous substances in batteries and electrical and electronic equipment, which could be caused by inappropriate disposal. For more information about where to drop off

your batteries and electrical and electronic waste, please contact your local city/municipality ofÀce, your household

waste disposal service, or the shop where you purchased this product. Contact eRecycle@microsoft.com for additional information on WEEE and waste batteries. Rechargeable products contain a Lithium-ion Battery.

For Customers in the United States and Canada

Supplier’s Declaration of Conformity

Model: 1855 Responsible party: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA. Email: regcomp@microsoft.com This Class B digital apparatus complies with Part 15 of the U.S. Federal Communications Commission (FCC) rules,

Innovation, Science and Economic Development (ISED) Canada licence-exempt RSS standards. Operation is subject to

the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modiÀcations to this device not expressly approved by Microsoft could void the user’s authority to

operate the device.

Radio and TV Interference Regulations

Microsoft hardware device(s) can radiate radio frequency (RF) energy. If not installed and used in strict accordance

with the instructions given in the printed documentation and/or onscreen help Àles, the device may cause harmful interference with other radio-communications devices (for example AM/FM radios, televisions, baby monitors,

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cordless phones, etc.). There is, however, no guarantee that RF interference will not occur in a particular installation. To determine if your hardware device is causing interference to other radio-communications devices, turn off and unplug

the device from any external power source. If the interference stops, it was probably caused by the device. If this

hardware device does cause interference, try the following measures to correct it:

• Relocate the antenna of the other radio-communications device (for example AM/FM Radios, televisions, baby monitors, cordless phones, etc.) until the interference stops.

• Move the hardware device farther away from the radio or TV, or move it to one side or the other of the radio or TV.

• Plug the device into a different power outlet so that the hardware device and radio or TV are on different circuits controlled by different circuit breakers or fuses.

• If necessary, ask your device dealer or an experienced radio-TV technician for more suggestions. For more information about interference issues, go to the FCC Web site at: http://www.fcc.gov/cgb/consumerfacts/ interference.html. You can also call the FCC at 1-888-CALL FCC to request Interference and Telephone Interference fact sheets.

CAN ICES-3 (B)/NMB-3(B) Model: 1855 FCC ID: C3K1855 IC: 3048A-1855

Exposure to Radio Frequency (RF) Energy

Model: 1855 This device contains radio transmitters and has been designed, manufactured and tested to meet the Federal Communications Commission (FCC), Innovation, Science and Economic Development Canada (ISED) requirements and

European guidelines for RF exposure and SpeciÀc Absorption Rate. To ensure that your exposure to RF energy generated by the Wi-Fi and Bluetooth radios does not exceed the exposure

limits set forth by these guidelines, orient the device according to the instructions given in the printed documentation. Additional information about RF safety can be found on the links below: FCC website at https://www.fcc.gov/general/radio-frequency-safety-0 ISED website at http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html Product SAR information is available at sar.microsoft.com Model 1855: This device operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful

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interference to co-channel mobile satellite systems.

CLASS 1

LASER PRODUCT

IEC 60825-1: 2014-05

Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice

No. 56, dated May 8, 2019.

Information and views expressed in this document, including URL and other Internet Web site references, may change

without notice. This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes. © 2019 Microsoft Corporation. Surface and Windows 10 Pro are trademarks of the Microsoft group of companies. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All other trademarks are property of their respective owners.

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SUMMARY OF MANUFACTURER’S LIMITED HARDWARE WARRANTY & AGREEMENT (WITH BINDING ARBITRATION AND CLASS ACTION WAIVER IN THE U.S.)

Microsoft warrants that the Microsoft Product will not malfunction under normal use conditions for one year from

the date of original purchase from an authorized retailer. The warranty excludes normal wear and tear, cosmetic damage, damage caused by external causes including being dropped, exposed to liquid, inadequate ventilation, use

not in accordance with Microsoft’s instructions, hacking, viruses or other malware, and damage caused by repairs or

modiÀcations by someone other than Microsoft or a Microsoft-authorized service provider. If your local law gives you any implied warranty, including of merchantability, its duration is the same as this warranty. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. To obtain warranty service, Àrst use the troubleshooting tips at support.microsoft.com. If they do not solve

your problem, follow the online process at support.microsoft.com. 1-800-MICROSO (642-7676) also gives information on how to get service.

Other exclusions and limitations apply. Please read the entire Limited Warranty & Agreement at support.microsoft.com/

warranty. By purchasing or using the Microsoft Product, you agree to its terms.

If you live in or, if a business, your principal place of business is in the United States, please read the binding arbitration clause and class action waiver in Section 11 of the Limited Warranty & Agreement at aka.ms/ hw‑warr‑arbitration. It affects how disputes concerning your Microsoft Product, its price, advertising, marketing,

communications, your purchase transaction, billing, or the Limited Warranty & Agreement are resolved. It binds you and Microsoft. Parts of the arbitration clause are described below.

Any dispute not resolved by informal negotiation or in small claims court will be resolved only by individual

binding arbitration under the Federal Arbitration Act before a neutral arbitrator whose decision will be Ànal—

not before a judge or jury, and not in a class action lawsuit, class‑wide arbitration, private attorney‑general action, or any other proceeding where someone acts in a representative capacity. Individual proceedings may not be combined without the consent of all parties. The American Arbitration Association will conduct the arbitration

under its Consumer or Commercial Arbitration Rules. Section 11 of the Limited Warranty & Agreement contains the rest of the terms, instructions, and forms for notifying Microsoft of a dispute or commencing arbitration.

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