Microsoft 1824 Users Manual
2. English US
14. Français CA
28. Español US
CLEANING & USAGE INSTRUCTIONS
Always handle your device with care to maintain its appearance. To
clean, wipe the outer surface with a soft, lint-free cloth.
This symbol identies safety and health
messages in this Device Guide
WARNING: Read Safety & Health Info
Read this guide for important safety and health information and
the terms of the Limited Warranty that apply to the Microsoft
device that you have purchased. Keep all printed guides for future
reference. Failure to follow instructions and properly set up, use,
and care for this product can increase the risk of serious injury or
death, or damage to the device or devices. For an online version of
this guide go to: support.microsoft.com
Warning: Do Not Attempt Repairs
Do not attempt to take apart, open, service, or modify the product,
accessories, or power supply. Doing so could present the risk of
electric shock or other hazard. Any evidence of any attempt to
open and/or modify this device, including any peeling, puncturing,
or removal of any of the labels, will void the Limited Warranty.
Warning: AC Adapter Safety
Failure to take the following precautions can result in serious injury
or death from electric shock or re or in damage to the device. To
select an appropriate power source for your device:
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• Use only the power supply unit and AC power cord that came
with your device or that you received from an authorized
Microsoft retailer.
• Do not use non-standard power sources, such as generators or
inverters, even if the voltage and frequency appear acceptable.
Only use AC power provided by a standard wall outlet.
• Do not overload your wall outlet, extension cord, power strip, or
other electrical receptacle. Conrm that they are rated to handle
the total current (in amps [A]) drawn by the device (indicated
on the power supply unit) and any other devices that are on
the same circuit.
• On devices where the AC prongs may be folded for storage,
®
before plugging the AC adapter into a power outlet, make sure
its prongs are fully extended.
• On devices where the AC prongs are removable and where the
power supply uses a universal adapter, before plugging the AC
adapter into a power outlet, make sure the prong assembly is of
the proper conguration for the power outlet and fully seated
into the adapter.
Caution: Cable and cord safety
Arrange all cables and cords so that people and pets are not likely
to trip over or accidentally pull on them as they move around or
walk through the area. Do not allow children to play with cables
and cords.
To avoid damaging the power cords and power
supply:
• Protect the power cords from being walked on.
• Protect cords from being pinched or sharply bent, particularly
where they connect to the power outlet, the power supply unit,
and the device.
• Do not jerk, knot, sharply bend, or otherwise abuse the power
cords.
• Do not expose the power cords to sources of heat.
• Keep children and pets away from the power cords. Do not allow
them to bite or chew on them.
• When disconnecting the power cords, pull on the plug—do not
pull on the cord.
• If a power cord or power supply becomes damaged in any
way, stop using it immediately.
• Unplug your device during lightning storms or when unused for
long periods of time.
• For devices with an AC power cord that connects to the power
supply, always connect the power cord according to the
following instructions:
1 Plug the AC power cord into the power supply until it seats
fully.
2 Plug the other end of the AC power cord into the wall outlet.
Warning: Battery Safety Information
This device may contain a built-in battery, improper use of which
may result in explosion. Do not heat, open, puncture, mutilate,
or dispose of the product in re. Do not leave the device in direct
sunlight for an extended period of time, which could cause
melting or battery damage. The battery in this device is not
user replaceable and should only be replaced by Microsoft or a
Microsoft Authorized Service Provider. See support.microsoft.com
for additional details.
• Do not disassemble or open, crush, bend or deform, puncture
or shred
• Do not modify or remanufacture, attempt to insert foreign
objects into the battery, immerse or expose to water or other
liquids, expose to re, explosion or other hazard.
• Promptly dispose of used batteries in accordance with local
regulations
• Avoid dropping the device or battery. If the device or battery
is dropped, especially on a hard surface, and the user suspects
damage, take it to a service center for inspection.
• Improper battery use may result in a re, explosion or other
hazard.
Warning: Use Near Water
To reduce the risk of re or shock, do not use this device near
water and do not expose it to rain or moisture. Do not attempt to
dry device with a hair dryer or a microwave oven.
Warning: Hearing Safety
Set the volume loud enough to hear clearly in quiet surroundings,
and no louder.
Do not increase the volume after you start listening. Your ears can
adapt over time so that high volume sounds normal, but the high
volume may still damage your hearing.
• Do not increase the volume to block out outside noise.
The combination of outside noise and sound from your
headphones can damage your hearing. Sealed or noisecanceling headphones can reduce outside noise so that you
don’t have to turn up the volume.
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If you can’t understand someone nearby speaking normally,
turn down the volume. Sound that drowns out normal speech
can damage your hearing. Even with sealed or noise-canceling
headphones, you should be able to hear nearby people speak.
Minimize Your Time Listening to Loud Sound
The more time you spend exposed to loud sound, the more likely
you are to damage your hearing. The louder the sound, the less
time it takes to damage hearing.
• Minimize your time listening to loud sound. At maximum
volume, listening to music on the device with headphones can
permanently damage your hearing in 15 minutes.
• Even lower volumes can damage hearing if you are exposed
for many hours.
• All of the sound that you are exposed to during a day adds
up. If you are exposed to other loud sound, it takes less
time listening at high volumes to cause hearing damage.
• To safely use the device with no time limit, keep the volume
low enough that you can carry on a conversation with people
nearby.
Be Aware of Hearing Loss Symptoms
Stop using this device and have your hearing checked if you
experience:
• Any hearing loss.
• You hear ringing in your ears.
• Your speech sounds mufed.
• Sound seems dull or at.
It is a good idea to have your hearing checked regularly by an
audiologist. For more information, see support.microsoft.com
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Warning: Be Aware of Your Surroundings
In order to reduce the potential risk of injury due to distractions
while using this device, be careful and attentive while driving,
riding a bicycle, or walking. Use of the device alone or with
headphones (even if used only in one ear) while driving a vehicle
or riding a bicycle is not recommended and is illegal in some
areas. Check and obey the laws and regulations on the use of
mobile devices in the areas where you drive or ride. Using a
mobile device while driving or riding may be distracting. Give
full attention to driving or riding and to the road. Always keep
the volume low enough to hear people talking and sounds that
might indicate danger, like re alarms.
Warning: Airbag Avoidance
For vehicles equipped with airbags, do not place the device or
other objects on or near the airbags. If an airbag deploys, objects
placed on or near the airbag could cause serious personal injury
or even death.
Warning: Photosensitive Seizures
A very small percentage of people may experience a seizure
when exposed to certain visual images, including ashing lights
or patterns that may appear in video games. Even people who
have no history of seizures or epilepsy may have an undiagnosed
condition that can cause these “photosensitive epileptic seizures”
while watching video games. These seizures may have a variety
of symptoms, including lightheadedness, altered vision, eye or
face twitching, jerking or shaking of arms or legs, disorientation,
confusion, or momentary loss of awareness. Seizures may also
cause loss of consciousness or convulsions that can lead to injury
from falling down or striking nearby objects. Immediately stop
playing and consult a doctor if you experience any of these
symptoms. Parents should watch for or ask their children about
the above symptoms — children and teenagers are more likely
than adults to experience these seizures. The risk of photosensitive
epileptic seizures may be reduced by taking the following
precautions:
• Sit farther from the video screen.
• Use a smaller video screen.
• Play in a well-lit room.
• Do not play when you are drowsy or fatigued.
If you or any of your relatives have a history of seizures or epilepsy,
consult a doctor before playing.
Warning: Touch-Screen Glass
Touch screens are made of glass. This glass could break if the
device is dropped on a hard surface or receives a signicant
impact. To reduce the risk of cuts if the glass chips or cracks, do not
touch or attempt to remove the broken glass. Cracked or chipped
glass due to misuse or abuse is not covered under the product’s
limited warranty.
Warning: Choking Hazard
This device may contain small parts which may be a choking
hazard to children under 3. Keep small parts away from children.
Warning: Follow Instructions to Avoid
Interference Problems
Turn off your mobile device in any location where posted notices
instruct you to do so. In an aircraft, turn off your device whenever
instructed to do so by airline staff, or prior to packing a wireless
device in luggage. This device offers an “airplane mode”. Please
consult airline staff about using it in ight.
Warning: Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not
always, posted and can include fueling areas, such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain dust, or
metal powders. When you are in such an area, turn off your mobile
device, and do not remove or install battery chargers, AC adapters,
or any other accessory. In such areas, sparks can occur and cause
an explosion or re.
Caution: Parts of this device are magnetic
It may attract metallic materials. To reduce the potential risk of
sparks, verify the electrical connection area is free of metallic
objects before interconnecting devices. In order to reduce the
likelihood of magnetic elds interfering with compass readings,
disrupting the proper operation of pacemakers, or corrupting
magnetically stored data, do not place credit cards or other
magnetic storage media or magnetically sensitive devices near
this device.
Caution: Personal Medical Devices
Radio-frequency emissions from electronic equipment can
negatively affect the operation of other electronic equipment,
causing them to malfunction. Although the device is designed,
tested, and manufactured to comply with regulations governing
5
radio frequency emission in countries such as the United States,
Canada, the European Union, and Japan, the wireless transmitters
and electrical circuits in the device may cause interference in
other electronic equipment. Therefore, please take the following
precautions:
Pacemakers
The Health Industry Manufacturers Association recommends that
a minimum separation of 15 cm (6 inches) be maintained between
a wireless device and a pacemaker to avoid potential interference
with the pacemaker.
Persons with pacemakers:
• Should always keep the device more than 15 cm (6 inches) from
the pacemaker when the wireless device is turned on.
• Should not carry in the breast pocket.
• If you have any reason to suspect that interference is taking
place, turn the device off immediately.
Other Medical Devices
If you use any other personal medical device, consult the medical
device manufacturer or your physician to determine if it is
appropriate for you to use other electronic devices near your
medical device.
Caution: Health Warning
Use of electronic input devices may be linked to serious injuries
or disorders. When using a computer, as with many activities,
you may experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. However, if you
experience symptoms such as persistent or recurring discomfort,
6
pain, throbbing, aching, tingling, numbness, burning sensation, or
stiffness, DO NOT IGNORE THESE WARNING SIGNS. PROMPTLY
SEE A QUALIFIED HEALTH PROFESSIONAL, even if symptoms
occur when you are not working at your computer. Symptoms like
these can be associated with painful and sometimes permanently
disabling injuries or disorders of the nerves, muscles, tendons, or
other parts of the body.
These musculoskeletal disorders (MSDs) include carpal tunnel
syndrome, tendonitis,
researchers are not yet able to answer many questions
MSDs, there is general agreement that many factors may be
linked to their occurrence, including: overall health, stress and
how one copes with it, medical and physical conditions, and how
a person positions and uses his or her body during work and other
activities (including use
time a person performs an activity may also be a factor.
Some guidelines that may help you work more comfortably with
your computer and possibly reduce your risk of experiencing an
MSD can be found in the “Healthy Computing Guide” available at
support.microsoft.com
Caution: Heat Related Concerns
The device may become very warm during normal use. The device
complies with the user-accessible surface temperature limits
dened by the International Standard for Safety of Information
Technology Equipment (IEC 60950-1). To reduce heat related
concerns, follow these guidelines:
• Set up your device on a stable work surface that allows for
adequate air circulation under and around the device.
• Use caution when operating your device on a pillow, blanket, or
other soft material, because the material can block the airow
tenosynovitis, and other conditions. While
of a keyboard or mouse). The amount of
about
which may result in the device overheating.
• If your device is on your lap and gets uncomfortably warm,
remove it from your lap and place it on a stable work surface.
REGULATORY INFORMATION
Disposal of Waste Batteries and Electrical & Electronic
Equipment
This symbol on the product or its batteries or its packaging
means that this product and any batteries it contains must
not be disposed of with your household waste. Instead, it is
your responsibility to hand this over to an applicable
collection point for the recycling of batteries and electrical and
electronic equipment. This separate collection and recycling will
help to conserve natural resources and prevent potential negative
consequences for human health and the environment due to the
possible presence of hazardous substances in batteries and electrical
and electronic equipment, which could be caused by inappropriate
disposal. For more information about where to drop off your
batteries and electrical and electronic waste, please contact your
local city/municipality ofce, your household waste disposal service,
or the shop where you purchased this product. Contact eRecycle@
microsoft.com for additional information on WEEE and waste
batteries. Rechargeable products contain a Lithium- ion Battery.
This device is not intended for use in machinery, medical or
industrial applications. Any changes or modications not expressly
approved by Microsoft could void the user’s authority to operate
this device. This product is for use with NRTL Listed (UL, CSA,
ETL,etc.), and/or IEC/EN 60950-1 compliant (CE marked) Information
Technology equipment. No serviceable parts included. This device
is rated as a commercial product for operation at +32ºF (+0ºC) to
+95ºF (+35ºC).
For Customers in the United States and Canada
This Class B digital apparatus complies with Part 15 of the U.S. Federal
Communications Commission (FCC) rules, Innovation, Science
and Economic Development Canada (ISED) license-exempt RSS
standards. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must
accept any interference received, including interference that may
cause undesired operation.
Radio and TV Interference Regulations
Microsoft hardware device(s) can radiate radio frequency (RF)
energy. If not installed and used in strict accordance with the
instructions given in the printed documentation and/or onscreen
help les, the device may cause harmful interference with other
radio-communications devices (for example AM/FM radios,
televisions, baby monitors, cordless phones, etc.). There is, however,
no guarantee that RF interference will not occur in a particular
installation. To determine if your hardware device is causing
interference to other radio-communications devices, turn off
and unplug the device from any external power source. If the
interference stops, it was probably caused by the device. If this
hardware device does cause interference, try the following measures
to correct it:
7
• Relocate the antenna of the other radio-communications device
(for example AM/FM Radios, televisions, baby monitors, cordless
phones, etc.) until the interference stops.
• Move the hardware device farther away from the radio or TV, or
move it to one side or the other of the radio or TV.
• Plug the device into a different power outlet so that the hardware
device and radio or TV are on different circuits controlled by
different circuit breakers or fuses.
• If necessary, ask your device dealer or an experienced radio-TV
technician for more suggestions. For more information about
interference issues, go to the FCC Web site at: http://www.fcc.
gov/cgb/consumerfacts/interference.html. You can also call the
FCC at 1-888-CALL FCC to request Interference and Telephone
Interference fact sheets.
Any changes or modications to this device not expressly approved
by Microsoft could void the user’s authority to operate the device.
Contact Information: Microsoft Corporation, One Microsoft Way,
Redmond, WA 98052, USA.
United States: (800) 426-9400
Canada: (800) 933-4750
CAN ICES-3 (B)/NMB-3(B)
Exposure to Radio Frequency (RF) Energy
This device contains radio transmitters and has been designed,
manufactured and tested to meet the Federal Communications
Commission (FCC), Innovation, Science and Economic
Development Canada (ISED) requirements and European
guidelines for RF exposure and Specic Absorption Rate.
Model 1793, 1796, 1807, 1824, 1825, 1832: To ensure that your
exposure to RF energy generated by the radio transmitters does
not exceed the exposure limits set forth by these guidelines,
orient the device such that the display side is not directly in
8
contact with your body, such as lying display side down on your
lap or upper body.
Product SAR information is available at sar.microsoft.com
Additional information about RF safety can be found on the
links below:
FCC website at https://www.fcc.gov/general/radio-frequencysafety-0
Innovation, Science and Economic Development Canada website
at http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html
This device operation in the band 5150–5250 MHz is only for
indoor use to reduce the potential for harmful interference
to co-channel mobile satellite systems. Users are advised that
high-power radars are allocated as primary users (i.e. priority
users) of the bands 5250-5350 MHz and 5650-5850 MHz and
that these radars could cause interference and/or damage to
LE-LAN devices.
ENERGY STAR CERTIFIED PRODUCTS
ENERGY STAR® is a joint program of the U.S. Environmental
Protection Agency and the U.S. Department of Energy aimed at
saving money and protecting the environment through energy
efcient products and practices.
By using ENERGY STAR qualied products and taking advantage
of the power-management features of the computer, you can
help reduce the consumption of electricity. Reduced electrical
consumption can contribute to potential nancial savings, a cleaner
environment, and the reduction of greenhouse gas emissions.
For more information about ENERGY STAR, go to:
http://www.energystar.gov
• See the user manual for the default power and timing settings.
• To wake the Surface from Sleep Mode, press and release the power
button on your Surface.
COPYRIGHT
Information and views expressed in this document, including URL
and other Internet Web site references, may change without notice.
This document does not provide you with any legal rights to any
intellectual property in any Microsoft product. You may copy
and use this document for your internal, reference purposes.
© 2018 Microsoft Corporation. Surface and Windows 10 Pro are
trademarks of the Microsoft group of companies. Bluetooth is a
registered trademark of Bluetooth SIG, Inc. All other trademarks
are property of their respective owners.
LIMITED WARRANTY V3.0/US
BY USING YOUR MICROSOFT PRODUCT PURCHASED FROM
MICROSOFT OR AN AUTHORIZED RETAILER OR RESELLER
(“MICROSOFT HARDWARE”), OR MICROSOFT BRANDED
ACCESSORY PURCHASED FROM MICROSOFT OR AN
AUTHORIZED RETAILER OR RESELLER (“ACCESSORY”), YOU
AGREE TO THIS WARRANTY. BEFORE USING IT, PLEASE READ
THIS WARRANTY CAREFULLY. IF YOU DO NOT ACCEPT THIS
WARRANTY, DO NOT USE YOUR MICROSOFT HARDWARE
OR ACCESSORY. RETURN IT UNUSED TO YOUR RETAILER,
RESELLER, OR MICROSOFT FOR A REFUND.
See: support.microsoft.com for more information.
If You live in the United States, Section 8 contains a binding
arbitration clause and class action waiver. It affects Your rights
about how to resolve a dispute with Microsoft. Please read it.
This warranty gives You specic legal rights. You may also have other
rights which vary from State to State or Province to Province.
1. Warranty
(a) For 1 year from the date You purchased Your Microsoft
Hardware or Accessory from Microsoft or an authorized
retailer or reseller (“Warranty Period”), Microsoft warrants,
only to You, that the Microsoft Hardware or Accessory will
not malfunction due to a defect in materials or workmanship
under Normal Use Conditions.
(b) This is the only warranty Microsoft gives for Your Microsoft
Hardware or Accessory. Microsoft gives no other guarantee,
warranty, or condition. No one else may give any guarantee,
warranty, or condition on Microsoft’s behalf.
(c) IF YOUR STATE’S OR PROVINCE’S LAW GIVES YOU ANY
IMPLIED WARRANTY, INCLUDING AN IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ITS DURATION IS LIMITED TO THE WARRANTY
PERIOD. Some States or Provinces do not allow limitations on
how long an implied warranty lasts, so this limitation may not
apply to You.
(d) Other Denitions. “You” means the original end-user.
“Normal Use Conditions” means ordinary consumer use under
normal conditions according to the instruction manual. “State”
means a State, the District of Columbia, and any other United
States territory or possession. “The United States of America”
includes all of them.
9
2. How to Get Warranty Service
(a) Before starting the warranty process, please use the
troubleshooting tips at support.microsoft.com .
(b) If the troubleshooting tips do not resolve Your problem, then
follow the online process at support.microsoft.com.
(c) Back up Your Hard Drive and Delete Condential
Information. Before sending Your Microsoft Hardware or
Accessory to Microsoft or taking it to an authorized retailer or
reseller for service, be sure to:
(I) BACK UP YOUR HARD DISK DRIVE AND KEEP A COPY OF
ANY DATA (INCLUDING PHOTOGRAPHS, DOCUMENTS,
VIDEO, MUSIC, ETC.) OR PROGRAMS YOU WANT TO
SAVE. MICROSOFT, RETAILERS, OR RESELLERS ARE NOT
RESPONSIBLE FOR YOUR DATA OR PROGRAMS AND MAY
ERASE THEM.
(II) DELETE ANY THING YOU CONSIDER CONFIDENTIAL.
MICROSOFT, RETAILERS, OR RESELLERS ARE NOT
RESPONSIBLE FOR YOUR PRIVACY IF YOU LEAVE
CONFIDENTIAL INFORMATION ON YOUR DEVICE.
For more information, please see: support.microsoft.com.
3. Microsoft’s Responsibility
(a) Af ter You return Your Microsoft Hardware or Accessory to
Microsoft or an authorized retailer or reseller, Microsoft or the
retailer or reseller will inspect it.
(b) If Microsoft or the retailer or reseller determines that the
Microsoft Hardware or Accessory malfunctioned due to a
defect in materials or workmanship during the Warranty
Period under Normal Use Conditions, Microsoft or the retailer
or reseller will (at its option) repair or replace it, or refund the
purchase price to You. Repair may use new or refurbished
parts. Replacement may be with a new or refurbished unit.
10
(c) After repair or replacement, Your Microsoft Hardware or
Accessory will be covered by this warranty for the longer of
the remainder of Your original Warranty Period, or 90 days
after Microsoft or the retailer or reseller ships it to You.
(d) MICROSOFT’S RESPONSIBILITY TO REPAIR OR REPLACE YOUR
MICROSOFT HARDWARE OR ACCESSORY, OR TO REFUND
THE PURCHASE PRICE, IS YOUR EXCLUSIVE REMEDY.
(e) If Your Microsoft Hardware or Accessory malfunctions after
the Warranty Period expires, there is no warranty of any kind.
After the Warranty Period expires, Microsoft may charge You a
fee for its efforts to diagnose and service any problems.
4. Warranty Exclusions
(a) Microsoft is not responsible and this warranty does not apply if
Your Microsoft Hardware or Accessory is:
(i) damaged by use with products not sold or licensed by
Microsoft;
(ii) opened, modied, or tampered with (including, for
example, any attempt to defeat or circumvent any
Microsoft technical limitation or security mechanism, etc.),
or its serial number is altered or removed;
(iii) damaged by any external cause (including, for example, by
being dropped, exposed to liquid, used with inadequate
ventilation, etc., or failure to follow instructions in the
instruction manual);
(iv) scratched, dented, etc. or shows other cosmetic damage;
or
(v) repaired by anyone other than Microsoft or an authorized
retailer or reseller.
(b) Microsoft is not responsible and this warranty does not apply
if Your Microsoft Hardware is used with an operating system
other than the Windows operating system preinstalled in Your
Microsoft Hardware, or any contemporaneous or later version
of that operating system.
(c) This warranty also does not apply to consumable parts that are
designed to diminish over time unless the failure has occurred
due to a defect in materials or workmanship.
(d) Microsoft does not guarantee that Your use of the Microsoft
Hardware or Accessory will be uninterrupted, timely, secure, or
error-free, or that data loss will not occur.
5. EXCLUSION OF CERTAIN DAMAGES
MICROSOFT IS NOT RESPONSIBLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; ANY
LOSS OF DATA, PRIVACY, CONFIDENTIALITY, OR PROFITS; OR ANY
INABILITY TO USE YOUR MICROSOFT HARDWARE OR ACCESSORY.
THESE EXCLUSIONS APPLY EVEN IF MICROSOFT HAS BEEN
ADVISED OF THE POSSIBILITY OF THESE DAMAGES, AND EVEN
IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some States
or Provinces do not allow the exclusion or limitation of incidental
or consequential damages, so this limitation or exclusion may not
apply to You.
6. Additional Terms
If You attempt to defeat or circumvent any Microsoft Hardware or
Accessory technical limitation or security system, You may cause
Your Microsoft Hardware or Accessory to stop working permanently.
You will also void Your warranty, and make Your Microsoft Hardware
or Accessory ineligible for authorized repair, even for a fee.
7. Choice of Law
The laws of the State or Province where You live govern the
interpretation of this warranty, any claim that Microsoft has
breached it, and all other claims (including consumer protection,
unfair competition, implied warranty, and tort claims), regardless of
conict of law principles.
8. Binding Arbitration and Class Action Waiver for U.S.
Residents
(a) Application. This section applies to any dispute EXCEPT
IT DOES NOT INCLUDE A DISPUTE RELATING TO THE
ENFORCEMENT OR VALIDITY OF YOUR, MICROSOFT’S,
OR EITHER OF OUR LICENSORS’ INTELLECTUAL
PROPERTY RIGHTS. Dispute means any dispute, action, or
other controversy between You and Microsoft concerning the
Microsoft Hardware or Accessory (including its price) or this
warranty, whether in contract, warranty, tort, statute,
regulation, ordinance, or any other legal or equitable basis.
“Dispute” will be given the broadest possible meaning
allowable under law.
(b) Notice of Dispute. In the event of a dispute, You or Microsoft
must give the other a Notice of Dispute, which is a written
statement that sets forth the name, address and contact
information of the party giving it, the facts giving rise to the
dispute, and the relief requested. You must send any Notice
of Dispute by U.S. Mail to Microsoft Corporation, ATTN:
LCA ARBITRATION, One Microsoft Way, Redmond, WA
98052-6399. A form is available at
http://go.microsoft.com/fwlink/?linkid=245499. Microsoft
will send any Notice of Dispute to You by U.S. Mail to Your
address if we have it, or otherwise to Your e-mail address. You
and Microsoft will attempt to resolve any dispute through
informal negotiation within 60 days from the date the
Notice of Dispute is sent. After 60 days, You or Microsoft may
commence arbitration.
11
(c) Small Claims Cour t. You may also litigate any dispute in small
claims court in Your county of residence or King County,
Washington, if the dispute meets all requirements to be heard
in the small claims court. You may litigate in small claims court
whether or not You negotiated informally rst.
(d) Binding Arbitration. If You and Microsoft do not resolve
any dispute by informal negotiation or in small claims
court, any other effort to resolve the dispute will be
conducted exclusively by binding arbitration. You are
giving up the right to litigate (or participate in as a party
or class member) all disputes in court before a judge or
jury. Instead, all disputes will be resolved before a neutral
arbitrator, whose decision will be nal except for a limited
right of appeal under the Federal Arbitration Act. Any court
with jurisdiction over the parties may enforce the arbitrator’s
award.
(e) Class Action Waiver. Any proceedings to resolve or litigate
any dispute in any forum will be conducted solely on an
individual basis. Neither You nor Microsoft will seek to
have any dispute heard as a class action, private attorney
general action, or in any other proceeding in which either
party acts or proposes to act in a representative capacity.
No arbitration or proceeding will be combined with
another without the prior written consent of all parties to
all affected arbitrations or proceedings.
(f) Arbitration Procedure. Any arbitration will be conducted by
the American Arbitration Association (the “AAA”) under its
Commercial Arbitration Rules. If You are an individual and
use the Microsoft Hardware or Accessories for personal or
household use, or if the value of the dispute is $75,000 or
less whether or not You are an individual or how You use
the Microsoft Hardware or Accessories, its Supplementary
12
Procedures for Consumer-Related Disputes will also apply. For
more information, see www.adr.org or call 1-800-778-7879.
To commence arbitration, submit the form available at
http://go.microsoft.com/fwlink/?linkid=245497 to the AAA.
You agree to commence arbitration only in Your county of
residence or in King County, Washington. Microsoft agrees to
commence arbitration only in Your county of residence. You
may request a telephonic or in-person hearing by following
the AAA rules. In a dispute involving $10,000 or less, any
hearing will be telephonic unless the arbitrator nds good
cause to hold an in-person hearing instead. The arbitrator may
award the same damages to You individually as a court could.
The arbitrator may award declaratory or injunctive relief only
to You individually, and only to the extent required to satisfy
Your individual claim.
(g) Arbitration Fees and Incentives.
1. Disputes Involving $75,000 or Less. Microsoft will
promptly reimburse Your ling fees and pay the AAA’s and
arbitrator’s fees and expenses. If You reject Microsoft’s
last written settlement offer made before the arbitrator
was appointed (“Microsoft’s last written offer”), Your
dispute goes all the way to an arbitrator’s decision (called
an “award”), and the arbitrator awards You more than
Microsoft’s last written offer, Microsoft will give You three
incentives: (i) pay the greater of the award or $5,000;
(ii) pay twice Your reasonable attorney’s fees, if any; and
(iii) reimburse any expenses (including expert witness
fees and costs) that Your attorney reasonably accrues
for investigating, preparing, and pursuing Your claim in
arbitration. The arbitrator will determine the amount of
fees, costs, and expenses unless You and Microsoft agree
on them.
2. Disputes Involving More Than $75,000. The AAA rules
will govern payment of ling fees and the AAA’s and
arbitrator’s fees and expenses.
3. Disputes Involving Any Amount. In any arbitration You
commence, Microsoft will seek its AAA or arbitrator’s
fees and expenses, or Your ling fees it reimbursed, only
if the arbitrator nds the arbitration frivolous or brought
for an improper purpose. In any arbitration Microsoft
commences, Microsoft will pay all ling, AAA, and
arbitrator’s fees and expenses. Microsoft will not seek its
attorney’s fees or expenses from You in any arbitration.
Fees and expenses are not counted in determining how
much a dispute involves.
(h) Conict with AAA Rules. This warranty governs to the extent
it conicts with AAA’s Commercial Arbitration Rules and
Supplementary Procedures for Consumer-Related Disputes.
(i) Claims or Disputes Must Be Filed Within One Year. To the
extent permitted by law, any claim or dispute under this
warranty must be led within one year in small claims court
(Section 8(c)), an arbitration proceeding (Section 8(d)), or
in court, if Section 8 permits the dispute to be led in court
instead of arbitration. The one-year period begins when the
claim or Notice of Dispute rst could be led. If a claim or
dispute is not led within one year, it is permanently barred.
(j) Severability. If the class action waiver in Section 8(e) is found to
be illegal or unenforceable as to all or some parts of a dispute,
then it will not apply to those parts. Instead, those parts will
be severed and proceed in a court of law, with the remaining
parts proceeding in arbitration.
If any other provision of Section 8 is found to be illegal
or unenforceable, that provision will be severed with the
remainder of this Section 8 remaining in full force and effect.
9. This warranty is valid only in the United States of America,
Canada.
Microsoft’s address in the United States: Microsoft Corporation, One
Microsoft Way, Redmond, WA 98052
Microsoft’s address in Canada: Microsoft Canada Inc., 1950
Meadowvale Blvd., Mississauga, Ontario, L5N 8L9
13
INSTRUCTIONS DE NETTOYAGE ET
D’UTILISATION
Manipulez toujours votre accessoire avec soin pour conserver son
apparence. Pour le nettoyer, essuyez la surface extérieure avec un
chiffon doux et non pelucheux.
Ce symbole signale les messages relatifs à la
sécurité et à la santé qui gurent dans ce guide de
l’appareil.
AVERTISSEMENT : Lire les messages relatifs à la
sécurité et à la santé
Lisez ce guide qui contient des informations importantes relatives
à la sécurité, à la santé et aux modalités de la garantie limitée
applicables au dispositif Microsoft
Conservez tous les guides imprimés aux ns de consultation
ultérieure. Le fait de ne pas suivre les instructions et de ne pas
installer, utiliser et entretenir correctement ce produit peut
entraîner la détérioration du dispositif ou des appareils, voire
présenter un risque de blessures graves ou mortelles. Une version
en ligne de ce guide est disponible à l’adresse suivante :
support.microsoft.com
Avertissement : Ne pas essayer d’effectuer des
réparations
N'essayez pas de démonter, d’ouvrir, d’entretenir ni de modier
le produit, les accessoires ou le bloc d’alimentation. Ce faisant,
vous pourriez subir une décharge électrique et vous exposer à
14
MD
que vous avez acheté.
d’autres dangers. Toute trace de tentative d’ouverture et/ou de
modication de ce dispositif, y compris l’écaillage, la perforation
ou le retrait d’une des étiquettes, aura pour effet d’annuler la
garantie limitée.
Avertissement : Sécurité relative à l’adaptateur
c.a.
Le non-respect des précautions suivantes peut endommager
l’appareil ou entraîner des blessures graves, voire mortelles, par
électrocution ou à la suite d’un incendie. Pour choisir une source
d’alimentation adaptée à votre appareil :
• Utilisez uniquement le bloc et le cordon d’alimentation secteur
fournis avec l’appareil ou que vous avez obtenus auprès d’un
détaillant Microsoft agréé.
• N’utilisez pas de sources d’alimentation non standard, comme
des générateurs ou des inverseurs, même si leur tension et
leur fréquence semblent acceptables. N’utilisez que le courant
alternatif issu d’une prise murale standard.
• Ne surchargez pas la prise murale, la rallonge électrique, la
multiprise ou toute autre prise de courant. Vériez qu’elles
peuvent fournir le courant total (en ampères [A]) utilisé par
l’appareil (indiqué sur le bloc d’alimentation) et par tous les
autres appareils du même circuit.
• Sur les appareils dont les broches à courant alternatif peuvent
être repliées pour le rangement, assurez-vous que les broches
sont complètement déployées avant de brancher l’adaptateur
c.a. dans une prise de courant.
• Sur les appareils dont les broches à courant alternatif sont
amovibles et où le bloc d’alimentation utilise un adaptateur
universel, assurez-vous que la conguration des broches est
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