Product and Regulatory Guide, Limited Warranty & Agreement
XBOX ONE ACCESSORY
PRODUCT MANUAL
LIMITED HARDWARE WARRANTY
& AGREEMENT (WITH BINDING
ARBITRATION AND CLASS ACTION WAIVER
IN THE U.S.)
By purchasing or using your Microsoft Product, you agree to
the Manufacturer’s Limited Hardware Warranty & Agreement
at support.microsoft.com/warranty. Please read the summary
on page 5.
If you live in (or are a business with your principal place
of business in) the United States, please read the binding
arbitration clause and class action waiver at aka.ms/
hw-warr-arbitration and the summary on page 5. It binds
you and Microsoft and affects how disputes concerning
your Microsoft Product, its price, advertising, marketing,
communications, your purchase transaction, billing,
or the Manufacturer’s Limited Hardware Warranty &
Agreement are resolved.
IMPORTANT PRODUCT SAFETY AND WARRANTY
INFORMATION
This symbol identifi es safety and health messages in
this product guide
Read this guide for important safety and health information
for the product that you have purchased.
WARNING: Failure to properly set up, use, and care
for this product can increase the risk of serious injury,
death, property damage, or damage to the product or
related accessories. Read this product guide for
important safety and health information or go to
xbox.com/xboxone/accessories/useinstructions.
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AGREEMENT TO XBOX ONE LIMITED HARDWARE
WARRANTY & AGREEMENT AND SOFTWARE
LICENSE TERMS
You must accept the Xbox Terms of Use (including Xbox
software terms and game license terms) at xbox.com/live/
termsofuse, the software license terms at
xbox.com/xboxone/slt, and the Limited Hardware Warranty
& Agreement at support.microsoft.com/warranty to use your
Xbox One console, Xbox accessories and/or Kinect for Xbox
sensor. By purchasing or using the Xbox One console, Xbox
accessories and/or Kinect for Xbox One sensor, you agree to
be bound by these terms. Please read them. If you do not
accept them, do not set up or use your Xbox One console,
Xbox accessories and/or Kinect for Xbox One sensor. Return
the Xbox Product to Microsoft or your retailer for a refund.
ELECTRICAL SAFETY
WARNING: As with many other electrical devices,
failure to take the following precautions can result in serious
injury or death from electric shock, fi re, or damage to
Xbox One accessories and console:
• Use only an approved charging cable.
• Do not allow a wireless device or charging cable to
become wet.
• Unplug the charging cable during lightning storms or
when unused for long periods.
• To prevent damage, avoid sitting or stepping on a
wireless device, its cable, or the cable plug or connector.
CAUTION: Cables and Cords
To reduce potential trip hazards or entanglement hazards,
arrange any cables and cords so that people and pets are
not likely to trip over or accidentally pull on them as they
move around or walk through the area and do not allow
children to play with cables and cords.
Go to support.xbox.com/xbox-one/accessories/
about-power-supply for more information.
BATTERY POWERED DEVICES
WARNING: Battery Safety
The following precautions apply to all products that use
disposable or rechargeable batteries including lithium
polymer. Improper battery use may result in serious injury,
death, property damage, or damage to the product or
related accessories as a result of battery fl uid leakage, fi re,
overheating, or explosion. Released battery fl uid is corrosive
and may be toxic. It can cause skin and eye burns, and is
harmful if swallowed. To reduce the risk of injury:
Keep batteries out of reach of children.
Remove the batteries if they are worn out or before storing
your device for an extended period. Always remove old,
weak, or worn-out batteries immediately and recycle or
dispose of them in accordance with local and national/
regional disposal regulations.
If a battery leaks, remove all batteries by reversing the
installation steps provided for this product, being careful
to keep the leaked fl uid from touching your skin or clothes.
If fl uid from the battery contacts skin or clothes, fl ush skin
with water immediately. Before inserting new batteries,
thoroughly clean the battery compartment with a dry cloth,
or follow the battery manufacturer’s recommendations for
cleanup.
• Do not crush, open, puncture, mutilate, heat above 35°C
(95°F), apply direct heat to, or dispose of batteries in fi re.
• Do not mix new and old batteries or batteries of different
types (for example, carbon-zinc and alkaline batteries).
• Do not allow metal objects to touch the battery terminals
on the device; they can become hot and cause burns.
• Do not carry or place batteries together with necklaces,
hairpins or other metal objects.
• Do not leave a battery-powered device in direct sunlight
for an extended period, such as on the dash of car during
the summer.
• Do not immerse batteries in water or allow them to
become wet.
• Do not connect batteries directly to wall outlets or car
cigarette-lighter sockets.
• Do not attempt to connect to the battery terminals
unless using a Microsoft approved host device.
• Do not strike, throw, step on, or subject batteries to
severe physical shock.
• Do not pierce battery casings in any manner.
• Do not attempt to disassemble or modify batteries in any
way.
• Do not recharge batteries near a fi re or in extremely hot
conditions.
WARNING: Use the Correct Battery Charger
Charge rechargeable batteries only with the recharger
provided with the product. Using an improper charging
method may result in fi re or explosion.
USE AND CARE OF YOUR XBOX ONE
ACCESSORY
WARNING: Risk in Repairs
Opening and/or repairing your device can present electric
shock, device damage, fi re, and personal injury risks, and other
hazards. Microsoft recommends that you seek professional
assistance for device repairs, and that you use caution if
undertaking do-it-yourself repairs.
Usage and Cleaning
WARNING: Do Not Allow Xbox One Accessories to
Become Wet
To reduce the risk of fi re or shock, do not expose the device(s)
to rain or other types of moisture.
Use in accordance with these instructions:
• Do not use accessories near any heat sources.
• Only use attachments and accessories specifi ed by
Microsoft or equivalents.
• Do not attempt to clean connectors.
• Clean only with a dry cloth.
For more information, go to
support.xbox.com/browse/xbox-one/accessories.
PLAY HEALTHY
WARNING: Important Health Warnings about Playing
Video Games
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Photosensitive Seizures
A very small percentage of people may experience a
seizure when exposed to certain visual images, including
fl ashing lights or patterns that may appear in video games.
Even people who have no history of seizures or epilepsy
may have an undiagnosed condition that can cause these
“photosensitive epileptic seizures” while watching video
games.
These seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye, or face twitching, jerking
or shaking of arms or legs, disorientation, confusion, or
momentary loss of awareness. Seizures may also cause loss
of consciousness or convulsions that can lead to injury from
falling down or striking nearby objects.
Immediately stop playing and consult a doctor if you
experience any of these symptoms. Parents should watch for
or ask their children about the above symptoms—children
and teenagers are more likely than adults to experience these
seizures. The risk of photosensitive epileptic seizures may be
reduced by taking the following precautions:
• Sit or stand farther from the TV screen.
• Use a smaller TV screen.
• Play in a well-lit room.
• Do not play when you are drowsy or fatigued.
• If you or any of your relatives have a history of seizures or
epilepsy, consult a doctor before playing.
Musculoskeletal Disorders
Use of game controllers, keyboards, mice, or other electronic
input devices may be linked to serious injuries or disorders.
When playing video games, as with many activities, you
may experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. However, if
you experience symptoms such as persistent or recurring
discomfort, pain, throbbing, aching, tingling, numbness,
burning sensation, or stiffness, DO NOT IGNORE THESE
WARNING SIGNS. PROMPTLY SEE A QUALIFIED HEALTH
PROFESSIONAL, even if symptoms occur when you are
not playing a video game. Symptoms such as these can
be associated with painful and sometimes permanently
disabling injuries or disorders of the nerves, muscles,
tendons, blood vessels, and other parts of the body. These
musculoskeletal disorders (MSDs) include carpal tunnel
syndrome, tendinitis, tenosynovitis, vibration syndromes,
and other conditions.
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While researchers are not yet able to answer many questions
about MSDs, there is general agreement that many factors
may be linked to their occurrence, including medical and
physical conditions, stress and how one copes with it, overall
health, and how a person positions and uses their body
during work and other activities (including playing a video
game). Some studies suggest the amount of time a person
performs an activity may be a factor.
Some guidelines that may help you work and play more
comfortably and possibly reduce your risk of experiencing
an MSD can be found in the Healthy Gaming Guide at
xbox.com/xboxone/playhealthy. These guidelines address
topics such as:
• Positioning yourself to use comfortable, not awkward,
postures.
• Keeping your hands, fi ngers, and other body parts relaxed.
• Taking breaks.
• Developing a healthy lifestyle.
If you have questions about how your own lifestyle, activities,
or medical or physical condition may be related to MSDs, see
a qualifi ed health professional.
WARNING: Choking Hazard
This device may contain small parts that may be a choking
hazard to children under 3. Keep small parts away from
children.
Make sure children play safely
Make sure children using any Xbox One accessory together
with the Xbox One console and Kinect sensor play safely and
within their limits, and make sure that they understand proper
use of the system.
WARNING: Hearing Safety
Extended exposure to high sound volumes when using a
headset may result in temporary or permanent hearing
loss. To reduce the risk of hearing loss, set the volume loud
enough to hear clearly in quiet surroundings, and no louder.
• Do not increase the volume after you start listening. Your
ears can adapt over time so that high volume sounds
normal, but the high volume may still damage your
hearing.
• Do not increase the volume to block out outside noise.
The combination of outside noise and sound from your
headphones can damage your hearing. Sealed or noisecanceling headphones can reduce outside noise so that
you don’t have to turn up the volume.
• If you can’t understand someone nearby speaking
normally, turn down the volume. Sound that drowns
out normal speech can damage your hearing. Even with
sealed or noise canceling headphones, you should be
able to hear nearby people speak.
Minimize your time listening to loud sound
• The more time that you spend exposed to high sound
volumes, the more likely you are to damage your hearing.
The louder the sound, the less time that is required to
damage hearing.
• At maximum volume, listening to music on the device
with headphones can permanently damage your hearing
in 15 minutes. Even lower volumes can damage hearing if
you are exposed to it for many hours.
• All of the sound that you are exposed to during a day adds
up. If you are exposed to other loud sound, it takes less time
listening at high volumes to cause hearing damage.
• To safely use the device without a time limit, keep the
volume low enough that you can carry on a conversation
with people nearby.
CAUTION: Personal Medical Devices
Radio-frequency emissions from electronic equipment
can negatively affect the operation of other electronic
equipment, causing them to malfunction. Although the
device is designed, tested, and manufactured to comply with
regulations governing radio frequency emission in countries
such as the United States, Canada, the European Union, and
Japan, the wireless transmitters and electrical circuits in the
device may cause interference in other electronic equipment.
Always take the following precautions:
Persons with pacemakers
• The Health Industry Manufacturers Association
recommends that a minimum separation of 15 cm (6 inches)
be maintained between a wireless device and a pacemaker
to avoid potential interference with the pacemaker.
• Wireless devices should not be carried in a breast pocket.
• If you have any reason to suspect that interference is
occurring, turn the device off immediately.
Other medical devices
If you use any other personal medical device, contact the
medical device manufacturer or your physician to determine
whether it is appropriate for you to use other electronic
devices near your medical device.
SUMMARY OF MANUFACTURER’S LIMITED
HARDWARE WARRANTY & AGREEMENT
(WITH BINDING ARBITRATION AND CLASS
ACTION WAIVER IN THE U.S.)
Microsoft warrants that the Microsoft Product will not malfunction
under normal use conditions for one year (90 days for
accessories) from the date of original purchase from an authorized
retailer. The warranty excludes normal wear and tear, cosmetic
damage, damage caused by external causes including being
dropped, exposed to liquid, inadequate ventilation, use not in
accordance with Microsoft’s instructions, hacking, viruses or other
malware, and damage caused by repairs or modifications by
someone other than Microsoft or a Microsoft-authorized service
provider. If your local law gives you any implied warranty,
including of merchantability, its duration is the same as this
warranty. Some states or provinces do not allow limitations
on how long an implied warranty lasts, so the above limitation
may not apply to you. To obtain warranty service, first use the
troubleshooting tips at support.microsoft.com. If they do not solve
your problem, follow the online process at support.microsoft.com.
1-800-MICROSO (642-7676) also gives information on how to get
service.
Other exclusions and limitations apply. Please read the entire
Limited Warranty & Agreement at support.microsoft.com/warranty.
By purchasing or using the Microsoft Product, you agree to its
terms.
If you live in or, if a business, your principal place of business is
in the United States, please read the binding arbitration clause
and class action waiver in Section 11 of the Limited Warranty
& Agreement at aka.ms/hw-warr-arbitration. It affects how
disputes concerning your Microsoft Product, its price, advertising,
marketing, communications, your purchase transaction, billing, or
the Limited Warranty & Agreement are resolved. It binds you and
Microsoft. Parts of the arbitration clause are described below.
Any dispute not resolved by informal negotiation or in small
claims court will be resolved only by individual binding
arbitration under the Federal Arbitration Act before a neutral
arbitrator whose decision will be final–not before a judge or
jury, and not in a class action lawsuit, class-wide arbitration,
private attorney-general action, or any other proceeding
where someone acts in a representative capacity. Individual
proceedings may not be combined without the consent of
all parties. The American Arbitration Association will conduct the
arbitration under its Consumer or Commercial Arbitration Rules.
Section 11 of the Limited Warranty & Agreement contains the rest
of the terms, instructions, and forms for notifying Microsoft of a
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dispute or commencing arbitration.
REGULATORY INFORMATION
• Not intended for use in machinery, medical, or industrial
applications.
• This product is for use with NRTL Listed (UL, CSA, ETL, etc.),
and/or IEC/EN 60950-1 compliant (CE marked) Information
Technology equipment.
• No serviceable parts included.
• Operating temperature: +5ºC (+41ºF) to +35ºC (+95ºF).
For Customers in the United States and Canada
Supplier’s Declaration of Conformity
Models: 1698, 1708, 1797
Responsible Party: Microsoft Corporation, One Microsoft
Way, Redmond, WA 98052, USA.
Email: regcomp@microsoft.com
This Class B digital apparatus complies with Part 15 of the U.S.
Federal Communications Commission (FCC) rules, Innovation,
Science and Economic Development (ISED) Canada licenceexempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d’Industrie
Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur
de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le
fonctionnement.
Any changes or modifi cations to this device not expressly
approved by Microsoft could void the user’s authority to
operate the device.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules and Canadian ICES-003. These limits are designed to
provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
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turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
For more information about interference issues, go to the
FCC website at: fcc.gov/cgb/consumerfacts/interference.
html. You can also call the FCC at 1-888-CALL FCC to request
Interference and Telephone Interference fact sheets.
CAN ICES-3 (B)/NMB-3(B)
Radiofrequency radiation exposure statement:
This device contains radio transmitters and has been designed,
manufactured and tested to meet the Federal Communications
Commission (FCC), Innovation, Science and Economic
Development Canada and European guidelines for RF exposure
and Specifi c Absorption Rate.
Additional information about RF safety can be found on the
links below:
FCC website at https://www.fcc.gov/general/radio-frequencysafety-0
ISED website at https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/
sf01904.html
For 802.11a and 802.11n 5GHz devices only
This device operation in the band 5150-5250 MHz is only for
indoor use to reduce the potential for harmful interference to
co-channel mobile satellite systems
Microsoft Corporation; One Microsoft Way; Redmond,
WA 98052-6399; U.S.A. United States: (800) 426-9400;
Canada: (800) 933-4750.
WARNING: Wireless Devices Aboard Aircraft
Before boarding any aircraft or packing a wireless device
in luggage that will be checked, remove the batteries from
the wireless device or turn the wireless device off (if it has an
on/off switch). Wireless devices can transmit radio frequency
(RF) energy, much like a cellular telephone, when batteries are
installed and the wireless device is turned on (if it has an on/
off switch).
Disposal of waste batteries and electrical and electronic
equipment
This symbol on the product or its batteries or its
packaging means that this product and any batteries it
contains must not be disposed of with your household
waste. Instead, it is your responsibility to hand this over
to an applicable collection point for the recycling of
batteries and electrical and electronic equipment. This separate
collection and recycling will help to conserve natural resources
and prevent potential negative consequences for human health
and the environment due to the possible presence of hazardous
substances in batteries and electrical and electronic equipment,
which could be caused by inappropriate disposal. For more
information about where you should drop off your batteries
and electrical and electronic waste, please contact your local
city/municipality offi ce, your household waste disposal ser vice,
or the shop where you purchased this product. Contact
erecycle@microsoft.com for more information about waste
from electrical and electronic equipment and waste batteries.
This product may use Lithium, NiMH, or alkaline batteries.
COPYRIGHT
Information and views expressed in this document, including
URL and other Internet website references, may change
without notice. This document does not provide you with
any legal rights to any intellectual property in any Microsoft
product. You may copy and use this document for your
internal, reference purposes.
© 2019 Microsoft Corporation. All rights reserved. Microsoft,
Windows, Xbox, Xbox One, Xbox 360, Xbox Live, Kinect, the
Xbox logos, and the Xbox Live logo are trademarks of the
Microsoft group of companies.
CUSTOMER SUPPORT
For answers to common questions, troubleshooting steps,
and Xbox Customer Support contact information,
visit xbox.com/xboxone/support.
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