Metrologic Instruments MS9500 User Manual

METROLOGIC INSTRUMENTS, INC.

MS9500 Voyager® Series

Single-Line Hand-Held Laser Scanner

Installation and User’s Guide

LOCATIONS

CORPORATE HEADQUARTERS

North America Metrologic Instruments, Inc. Customer Service: 1-800-ID-METRO

EUROPEAN HEADQUARTERS

Germany, Metrologic Instruments GmbH Tel: [phone]
Middle East and Africa Dornierstrasse 2 Fax: [phone]

Spain Metrologic Eria lbérica SL Tel: [phone]

Italy Metrologic Instruments Italia srl Tel: [phone]

France Metrologic Eria France SA Tel: [phone]

United Kingdom Metrologic Instruments UK Limited Tel: [phone]

ASIA

90 Coles Road Tel: [phone]
Blackwood, NJ 08012-4683 Fax: [phone]

82178 Puchheim b. Email: [e-mail]
Munich, Germany Germany Email: [e-mail]

Julián Camarillo 29, D-1 Fax: [phone]
Edificio Diapasón Email: [e-mail]
28037 Madrid

Via Emilia 70 Fax: [phone]
40064 Ozzano dell’Emilia (BO) Email: [e-mail]

69 Rue de la Belle Etoile Fax: [phone]
ZI Paris Nord II, BP 50057 Email: [e-mail]
95947 – ROISSY CDG CEDEX

58 Tempus Business Centre Fax: [phone]
Kingsclere Road, Basingstoke Email: [e-mail]
Hampshire RG21 6XG

Email: [e-mail]
Internet: www.metrologic.com

Singapore Metrologic Asia (Pte) Ltd Tel: [phone]

China Metro (Suzhou) Technologies Co., Ltd. Tel: [phone]

Japan Metrologic Japan Co., Ltd. Tel: [phone]

No. 8 Kaki Bukit Place Fax: [phone]
4th Floor Email: [e-mail]
Singapore 416186

221 Xing Hai Street Fax: [phone]
Suzhou Industrial Park Email: [e-mail]
Suzhou, China
215021

Matsunoya Building, 6 Floor Fax: [phone]
3-14-8 Higashiueno Email: [e-mail]
Taitou-Ku, Tokyo 110-0015 Japan

SOUTH AMERICA

Brazil Metrologic do Brasil Ltda. Tel: [phone]

Outside Brazil Metrologic South America Tel: [phone]

Copyright

© 2002 by Metrologic Instruments, Inc. All rights reserved. No part of this work may be reproduced, transmitted, or stored
in any form or by any means without prior written consent, except by reviewer, who may quote brief passages in a review,
or provided for in the Copyright Act of 1976.

Products and brand names mentioned in this document are trademarks of their respective companies.

Rua da Paz 2059 Fax: [phone]
CEP 04713-002 Email: [e-mail]
Chácara Santo Antônio
São Paulo, SP, Brasil

Rua da Paz 2059 Fax: [phone]
CEP 04713-002 Email: [e-mail]
Chácara Santo Antônio
São Paulo, SP, Brasil

ii

TABLE OF CONTENTS

Introduction........................................................................................................... 1

Scanner and Accessories..................................................................................... 2

Operation Test...................................................................................................... 4

Installing the Scanner to the Host System

MS9520-00/9/11/14/41 and MS9540-00/9/11/14/41......................................... 5

Keyboard Wedge MS9520-47 and MS9540-47................................................ 6

Stand Alone Keyboard...................................................................................... 7

Installation Notes for USB Interface ................................................................. 8

Disconnection the PowerLink Cable from the Scanner ........................................ 8

How to Use CodeGate

Stand Kits........................................................................................................... 10

Assembling the Stands....................................................................................... 11

Scanner Parts..................................................................................................... 14

Audible Indicators............................................................................................... 15

Visual Indicators ................................................................................................. 16

Failure Modes..................................................................................................... 18

Programming Modes .......................................................................................... 19

Upgrading the Flash ROM Firmware.................................................................. 22

Labels................................................................................................................. 23

Maintenance....................................................................................................... 23

Depth of Field ..................................................................................................... 24

IR Activation ....................................................................................................... 25

Applications and Protocols ................................................................................. 26

Trouble Shooting Guide...................................................................................... 27

RS-232 Demonstration Program ........................................................................31

Design Specifications ......................................................................................... 32

Default Settings .................................................................................................. 33

Scanner and Cable Terminations

Scanner Pinout Connections.......................................................................... 38

Cable Connector Configurations .................................................................... 40

Limited Warranty ................................................................................................ 42

Notices ............................................................................................................... 43

Patents ............................................................................................................... 44

Index................................................................................................................... 45

®

- MS9540 Series Only.................................................... 9

iii

INTRODUCTION

The Voyager® MS9500 Series single-line hand-held scanners include both the
MS9520 and MS9540.

The VoyagerCG® MS9540 features Metrologic’s patented CodeGate

®

technology. CodeGate is an intuitive scanning system that is ideal for all
scanning applications, including menu-scanning, point-of-sale, document
processing, and inventory control.

CodeGate works hand-in-hand with Metrologic’s patented automatic-triggering
scheme. Simply present a bar code to the scanner; the high-visibility
650-nanometer laser is automatically activated allowing the user to easily select
the bar code to be scanned. Press the CodeGate button and the data is
transmitted to the host system.

Equipped with both ‘in-stand’ and ‘out-of-stand’ operation, Voyager can be used
as both a hand-held and fixed projection scanner. Voyager automatically senses
when it is placed in the stand and de-activates the CodeGate button.

If the advantage of CodeGate technology is unnecessary in your application,
then the MS9520 is the Voyager of choice. The MS9520 is packed with all of the
same features as the MS9540, with the exception of CodeGate.

Metrologic has included many standard features such as: user programmable
Flash ROM, PowerLink user-replaceable cables, MetroSet
configuration, EMI rating of Class B, data editing (parsing) capability using
Bits ‘n’ Pieces

®

, and a 5-year limited warranty.

®

2 and MetroSelect

®

VOYAGER VOYAGERCG INTERFACE

MS9520 – 00 MS9540 – 00

MS9520 – 9 MS9540 – 9 OCIA

MS9520 – 11 MS9540 – 11

MS9520 – 14 MS9540 – 14 RS232 - TXD, RXD, RTS, CTS, DTR, DSR

MS9520 – 41 MS9540 – 41 RS-232/Light Pen Emulation

MS9520 – 47 MS9540 – 47

Laser Emulation
RS-232 Transmit/Receive

IBM 468X/469X, RS232-TXD, RXD,
RTS, CTS

Keyboard Wedge, Stand-Alone Keyboard
and RS232 Transmit/Receive

1

SCANNER AND ACCESSORIES

BASIC KIT

Part # Description

MS9500 Voyager Series Scanner

00-02561 or
00-02544

00-02410

MetroSelect Programming Guide* or
MetroSelect Single-Line Programming Guide*

MS9500 Voyager® Series Single-Line Hand Held Laser
Scanner Installation and User’s Guide

* Available on the Metrologic website - www.metrologic.com

OPTIONAL ACCESSORIES

Part # Description

AC to DC Power Transformer- Regulated 5.2VDC @ 650 mA output.

45-45593 120V United States

45-45591 220V-240V Continental European

45-45592 220V-240V United Kingdom

54-54xxx

53-53xxx

PowerLink Cable with built in power jack

2.1m (7') straight cord, short strain relief

PowerLink Cable with built in power jack

2.7m (9') coiled cord, long strain relief

xxx specifies connection to the host.

MX009-2** MX009 USB Converter Cable

MVC**

** Contact a Metrologic customer service representative for additional

information on the MVC and MX009 converter cable series and the host
connections available.

Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor or call Metrologic’s Customer Service Department at
1-800-ID-METRO or 1-800-436-3876.

2

Metrologic Voltage Converter Cable
+12VDC to +5.2VDC or -12VDC to +5.2VDC

SCANNER AND ACCESSORIES

OPTIONAL ACCESSORIES

Part # Description

54-54002 Keyboard Wedge PowerLink Cable with Adapter Cable

54-54020 Stand Alone Keyboard Wedge PowerLink Cable

46-46128 Free-Standing Stand with Accessories

46-46351 Hard Mount Accessory Kit (used with kit #46-46128)

46-46433 Wall Mount Hanger Accessory Kit

Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor or call Metrologic’s Customer Service Department at
1-800-ID-METRO or 1-800-436-3876.

3

OPERATIONAL TEST

1. Connect the 10-pin RJ45 male connector into the jack on the Voyager or

VoyagerCG. You will hear a ‘click’ when the connection is made.

2. Connect the L-shaped plug of the power supply into the power jack on the

PowerLink cable.

3. Connect the power supply into an AC outlet. Make sure the AC input

requirements of the power supply match the AC outlet.

p

n

4. When the Voyager is ready to scan, the green LED will turn on, the red LED

will flash and the scanner will beep once.

o

Optional

q

5. Place a bar code in front of the scanning window. The scanner will beep

once and flash the red (default mode only) LED if the bar code was
successfully decoded. For the MS9540, press the CodeGate
transmit the data. (See page 8.)

®

button to

r

Voyager is shipped from the factory programmed with default settings.
Refer to the MetroSelect® Programming Guide or MetroSet®2’s help files for
instructions on how to configure the scanner.

MS9520/9540-00 Units Only

All MS9520/9540-00 units leave the factory with Laser Emulation Mode
enabled. If you recall defaults while re-configuring your scanner the Laser

Emulation Mode will no longer be enabled. Refer to the MS9520/9540-00
Laser Emulation Mode section of the MetroSelect Single-Line Configuration

MLPN 00-02544A) for information on enabling the Laser Emulation

Guide (

Mode.

Caution:

To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV ( Safety Extra Low Voltage) according to EN 60950.

To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.

4

INSTALLING THE SCANNER TO THE HOST SYSTEM

MS9520-00/9/11/14/41 AND MS9540-00/9/11/14/41

1. Turn off the host system.

2. Connect the 10-pin RJ45 male

connector into the jack on the
Voyager or VoyagerCG. You will
hear a ‘click’ when the connection
is made.

If the scanner is receiving
power from the host
system, skip to step #5.

3. Connect the L-shaped plug of the

power supply into the power jack
on the PowerLink cable.

4. Make sure the AC input

requirements of the power supply
match the AC outlet. Connect the
power supply into an AC outlet.
The outlet should be near the
equipment and easily accessible.

5. Connect the PowerLink cable to

the proper port on the host
system.

6. Turn on the host system.

Plugging the scanner into a port on the host system does not guarantee
that scanned information will be communicated properly to the host
system. The scanner is shipped from the factory programmed with default
settings. Please refer to the MetroSelect

MLPN 00-02544) or MetroSet

(

®

2’s help files for instructions on changing the

®

Programming Guide

scanner’s configuration. In addition, please check that the scanner and
host system are using the same communication protocol.

All MS9520-00/MS9540-00 scanners leave the factory with the Laser
Emulation Mode enabled. If you recall defaults while re-configuring your
scanner the Laser Emulation Mode will no longer be enabled. Refer to the
MS9520/9540-00 Laser Emulation Mode section of the MetroSelect
Single-Line Configuration Guide (

MLPN 00-02544A) for information on

enabling the Laser Emulation Mode.

Caution:

To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.

To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.

5

INSTALLING THE SCANNER TO THE HOST SYSTEM

KEYBOARD WEDGE MS9520-47 AND MS9540-47

1. Turn off the PC.

2. Connect the 10-pin RJ45 male connector

into the jack on the Voyager or the
VoyagerCG. You will hear a ‘click’ when
the connection is made.

3. Connect the L-shaped plug of the power

supply into the power jack on the
PowerLink cable.

If the scanner is receiving
power from the host system,
skip to step #5.

4. Make sure the AC input requirements of

the power supply match the AC outlet.
Connect the power supply into an AC
outlet. The outlet should be near the
equipment and easily accessible.

5. Disconnect the keyboard from the PC.

6. The PowerLink cable is terminated with a

5-pin DIN female connector on one end,
and a 6-pin mini DIN male on the other.
Metrologic will supply an adapter cable
with a 5-pin DIN male connector on one
end and a 6-pin mini DIN female
connector on the other. According to the
termination required, connect the appropriate end of the adapter cable to the
PowerLink cable, leaving the necessary termination exposed for connecting
to the keyboard and the keyboard port on the PC.

7. Connect to the PowerLink cable to the keyboard and the keyboard port on

the PC.

8. Power up the PC.

Powering the MS9520-47/MS9540-47 directly from the computer can sometimes
cause interference with the operation of the scanner or the computer. Not all
computers supply the same current through the keyboard port, explaining why a
scanner would work on one computer and not another. Contact a Metrologic
Customer Service Representative if you require an external power supply.

Caution:

To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.

To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.

6

INSTALLING THE SCANNER TO THE HOST SYSTEM

STAND ALONE KEYBOARD

1. Turn off the host system.

2. Connect the 10-pin RJ45 male

connector into the jack on the
Voyager or VoyagerCG. You
will hear a ‘click’ when the
connection is made.

If the scanner is
receiving power from
the host system, skip to
step #5.

3. Connect the L-shaped plug of

the power supply into the power
jack on the PowerLink cable.

4. Make sure the AC input

requirements of the power
supply match the AC outlet.
Connect the power supply into
an AC outlet. The outlet should
be near the equipment and
easily accessible.

5. Connect the PowerLink cable to

the keyboard port on the host
system.

6. Turn on the host system.

Powering the MS9520-47/MS9540-47 directly from the computer can
sometimes cause interference with the operation of the scanner or the
computer. Not all computers supply the same current through the
keyboard port, explaining why a scanner would work on one computer and
not another. Contact a Metrologic Customer Service Representative if you
require an external power supply.

Caution:

To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.

To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.

7

INSTALLING THE SCANNER TO THE HOST SYSTEM

&

INSTALLATION NOTES FOR USB INTERFACE

Metrologic’s MX009 USB cable is a device that converts serial RS232 formatted
data to either USB Keyboard or USB Point-of Sale communication protocol.

Please refer to the MX009 USB Converter Cable Programming Guide
(MLPN 00-02574A) supplied with your MX009 cable for detailed installation and
programming guidelines.

DISCONNECTING THE POWERLINK CABLE FROM THE SCANNER

Before removing the cable from the scanner, Metrologic recommends that the
power on the host system is off and the power supply has been disconnected
from the PowerLink cable.

op

q

n

1. Locate the small ‘pin-hole’ on the top of the unit near the bottom of the

Voyager logo.

2. Bend an ordinary paperclip into the shape shown above.

3. Insert the paperclip (or other small metallic pin) into the small ‘pin-hole’.

4. You will here a faint ‘click’. Pull gently on the strain-relief of the PowerLink

cable and it will slide out of the scanner.

8

HOW TO USE CODEGATE

•

®

–MS9540 SERIES ONLY

1

2

3

TWO MODES OF OPERATION

Auto trigger

activates the
laser

• Place the
laser line on
the bar code

• Press the
CodeGate
button to
transmit the

• Auto-trigger while in the stand

• Bar code is automatically decoded and

transmitted

• CodeGate activates when removed from
the stand

• Bar code data is transmitted when the
CodeGate button is pressed

9

STAND KITS

Free Standing Kits #46-46128

Contains:

a. Stand (MLPN 36-00454) ................................ Qty 1

b. Apron (
c. Screw, M3 x 6 mm (
d. Washer, #5 x .5 OD (
e. Stand Anchor (
f. M3 x 20 mm Set Screw (

MLPN 50-50440)................................ Qty 1

MLPN 18-18670)............ Qty 2

MLPN 18-18671).......... Qty 2

MLPN 50-50449).................... Qty 1

MLPN 18-18672) .... Qty 1

Optional Hard Mount Accessory Kit #46-46351

This kit, used in conjunction with the stand kit
(#46-46128), can be used to bolt/hard mount
the MS9500 to the countertop.

Contains:

a. Screw, #8 Round Head (MLPN 18-18057) .... Qty 4

b. Base (

MLPN 36-36080) .................................Qty 1

Optional Wall Mount Hanger Accessory
Kit #46-46433

Contains:

a. Screw #8 Round Head (MLPN 18-18057) ..... Qty.2

b. Wall Mount Hanger (

MLPN 18-18057)........... Qty.1

c.

a.

b.

a.

b..

d.

e.

f.

Optional Wall Mount Hanger
Kit #46-46508

Contains:

a. Wall Mount Hanger ( MLPN 36-00611 ) ....... Qty. 1

b. Wall Mount Base (

c. 4.8 x 13 mm, Self Tapping Screw ............. Qty. 2

MLPN 18-18233)

(

d. Double-Sided Adhesive Tape ..................... Qty. 1

MLPN 36-00821)

(

e. #8 Wood Screw (

MLPN 36-00812) ...........Qty. 1

MLPN 18-18057) .............. Qty. 2

10

ASSEMBLING THE STANDS

A

w

There are 2 options for assembling the stand. The first option allows the stand to
be self-supporting and moved freely or placed anywhere on the countertop. The
second option is used if the stand will be bolted/hard-mounted to the countertop.

Stand Option 1: Self-supported

For use with kit #46-46128

Step 1

Apron

Slide the apron (MLPN 50-50440)
over the stand (

MLPN 36-00454).

Step 2

pron

Position the stand so it sits under
the tab on the apron. Then secure
the apron to the stand using the

Tab

M3 x 6 mm screws

MLPN 18-18670) and the #5

(
washers (

MLPN 18-18671) provided.

M3 x 6 mm

Scre

Stand Option 2: Hard-mounted to countertop

For use with kit #46-46351

2.00 in

Step 1

2.00 in
Drill four #39 holes in the countertop.

Stand

Stand

#5 Washer

#8 Wood

Screw

Step 2

Secure the base (MLPN 36-36080)
to the countertop with the four

MLPN 18-18057) provided.

Continued on next page

Base

#8 wood screws (

11

ASSEMBLING THE STAND (CONTINUED)

r

Stand Option 2: Hard-mounted to countertop (continued)

For use with kits #46-46128, #46-46351 and
MS951 Stand Replacements

Anchor from

Kit #46-46128

Base Assembly from

Kit #46-46351 o

MS951 Stand Base

Step 3

Screw the stand anchor (MLPN 50-50449)
onto the base assembly until it sits flush.

Step 4

Remove the logo plate on the stand by
gently using an exacto knife to release
the plate hook.

Step 5

Position the stand over the base
assembly.

12

Step 6

Secure the stand to the base assembly
by installing and tightening the M3 set
screw (MLPN 18-18672) under the logo
plate as shown.

Step 7

Snap the logo plate back into place.