METROLOGIC INSTRUMENTS, INC.
MS7820 Solaris™
Bar Code Scanner
Installation and User’s Guide
Copyright
© 2008 by Metrologic Instruments, Inc. All rights reserved. No part of this
work may be reproduced, transmitted, or stored in any form or by any means
without prior written consent, except by reviewer, who may quote brief
passages in a review, or provided for in the Copyright Act of 1976.
Trademarks
Metrologic is a registered trademark of Metrologic Instruments, Inc.
Products identified in this document are hereby acknowledged as
trademarks, registered or otherwise, of Metrologic Instruments, Inc. or their
respective companies.
TABLE OF CONTENTS
INTRODUCTION
Product Overview ............................................................................................. 1
Applications and Protocols................................................................................ 2
Scanner and Accessories ................................................................................. 3
Basic Kit Components ................................................................................... 3
Optional Accessories..................................................................................... 3
Scanner and Accessories ................................................................................. 4
MS7820 Scanner Design Specifications........................................................... 7
BASE MODEL CHARACTERISTICS
MS7820 Scanner .............................................................................................. 9
Components.................................................................................................. 9
Dimensions ................................................................................................. 10
Connector Panel.......................................................................................... 10
Caution and Serial Number Label ............................................................... 11
INSTALLATION
Cable Installation (Interface Specific) ............................................................. 12
Keyboard Wedge......................................................................................... 12
USB............................................................................................................. 13
RS232 ......................................................................................................... 14
IBM 46xx ..................................................................................................... 15
Cable Installation (Secondary Metrologic Scanner) ........................................ 16
EAS Deactivation............................................................................................ 19
Flex Stand Installation, MLPN 46-00868......................................................... 20
Wall Mount Stand Installation, MLPN 46-00869 ............................................. 23
SCANNER OPERATION
Scan Zone ......................................................................................................27
Depth of Field by Minimum Bar Code Element Width..................................... 28
Indicator Descriptions ..................................................................................... 32
Audible ........................................................................................................ 32
Visual .......................................................................................................... 33
Failure Modes.............................................................................................. 34
Diagnostic Indicator Display ........................................................................ 35
ii
TABLE OF CONTENTS
Power Save Modes......................................................................................... 36
Touch Button Panel ........................................................................................ 37
MAINTENANCE
Replaceable Protective Outer Window ........................................................... 38
Daily Maintenance .......................................................................................... 38
TROUBLESHOOTING GUIDE
Troubleshooting Symptom / Solution Chart .................................................... 39
CONFIGURATION MODES............................................................................44
UPGRADING THE FIRMWARE.......................................................................45
SCANNER AND CABLE TERMINATIONS
Scanner Pinout Connection ............................................................................ 46
Cable Connector Configurations (Host End)................................................... 48
REGULATORY COMPLIANCE
Safety ............................................................................................................. 50
EMC................................................................................................................ 51
Class A Devices .......................................................................................... 51
Class B Devices .......................................................................................... 52
PATENTS...................................................................................................53
INDEX .......................................................................................................55
CONTACT INFORMATION AND OFFICE LOCATIONS........................................57
iii
INTRODUCTION
PRODUCT OVERVIEW
Metrologic’s MS7820 Solaris™ vertical mini-slot scanner increases productivity
with an unmatched feature set that aggressively scans high-density codes and
fits easily into any existing enclosure found in small item, high-volume retail
environments. Every scanner comes standard with an integrated RF EAS
antenna, Checkpoint and Sensormatic interlock and the ability to be remotely
configured or Flash upgraded. These features, in combination with multiple onboard interfaces and a diagnostic display, make the MS7820 ideal for retailers
seeking a lower total cost of ownership on their next scanner investment.
Firmware updates are easily loaded into Flash memory.
The MS7820 bar code scanner is equipped with a multitude of standard features
including:
• Automatic Scanning Operation
• EAS Deactivation Antenna
• Supports Multiple Interfaces (USB, KBW, RS232, RS485)
• Custom Parsing Bar Code Data
• OPOS and JPOS System Compatible
• RS232 Auxiliary Port for Adding Peripherals (Scanners or Scales)
• User Replaceable Cables
• Coplanar Scanner Surface
• Sunrise 2005 Compliant
• Single-Digit Diagnostic Indicator
• Remote Management Capabilities
1
INTRODUCTION
APPLICATIONS AND PROTOCOLS
The model number on each scanner includes the scanner number and factory
default communications protocol.
SCANNER COMMUNICATION PROTOCOL(S)
MS7820 RS232, Keyboard Wedge, USB, Auxiliary, 46xx RS485
The MS7820 bar code scanner with Built-in PC Keyboard Wedge Interface is
designed to be used for keyboard emulation only. Many RS232 configurable
functions available in other Metrologic scanners are also available as keyboard
wedge functions.
The following are the most important selectable options specific to the keyboard
wedge.
Keyboard Type
• AT (includes IBM
• IBM PS2 (includes models 30, 70, 8556)
• *USA • Italian • Swiss
• Belgium • Japanese • Swedish/Finnish
• French
• German
• Hungarian
®
PS2 models 50, 55, 60, 80)
Keyboard Country Type
• Russian Cyrillic
• Slovenian
• Spanish
• Turkish
• United Kingdom
2
INTRODUCTION
SCANNER AND ACCESSORIES
BASIC KIT COMPONENTS
Part # Description
MS7820 Bar Code Scanner
00-02407 MetroSelect® Configuration Guide
00-02283 MS7820 Bar Code Scanner Installation and User’s Guide
57-57312-3 MS7820 EAS Cable - Checkpoint (External)
57-57313-3 MS7820 EAS Cable - Sensormatic (External)
Guides also available for download at www.metrologic.com.
OPTIONAL ACCESSORIES
Part # Description
MS7820 Scanner Interface Cables
5S-5Sxxx-3*
5S-5Sxxx-N-3*
5S-5S002-3 Keyboard Wedge VLink Cable with Adapter Cable
5S-5S006-N-3 468x (IBM) Direct Cable
5S-5S213-N-3 USB Direct 12V (Type A Plus Power) Cable
5S-5S235-3 USB 12VLink Cable (Type A)
57-57499-3 RS232 Scanner AUX 12VLink Cable
57-57499-N-3 RS232 Scanner AUX Direct Cable
57-57500-N-3 RS232 Scale AUX Cable (Mettler-Toledo Viva)
57-57501-N-3 AUX Cable (MT Viva Scale Handheld Scanner)
xxx* Specifies connection to the host.
Contact a customer service representative for additional information.
Straight, VLink Cable with short strain relief
Straight, Direct Cable with short strain relief
3
INTRODUCTION
SCANNER AND ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
AC to DC Power Transformer – Regulated 12V@ 1.25A output
46-00862 Power Supply, United States / Japan
46-00863 Power Supply, Continental Europe
46-00864 Power Supply, United Kingdom
46-00865 Power Supply, China
46-00866 Power Supply, Australia
Part # Description
7800 External Window Option
46-00867 7800 Replaceable Protective Outer Window
** For 7800 Replacement Protective Outer Window removal / installation instructions see
page 38 of this manual.
Other items may be ordered for the specific protocol being used. To order additional
items, contact the dealer, distributor or call Metrologic’s Customer Service Department
at 1-800-ID-METRO or 1-800-436-3876.
4
INTRODUCTION
SCANNER AND ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
46-00868 MS7820 Flex Stand Kit
Flex Stand, Kit Components
1. Tall Flex Pole Cover ......................................................................Qty. 1
2. Tall Flex Pole.................................................................................Qty. 1
3. Stand Base....................................................................................Qty. 1
4. Plastic Stand Base Cover..............................................................Qty. 1
5. M4 x 0.7 x 10-10N Flat Head Screw............................................Qty. 2
6. #8 x 1.00" Wood Screw .................................................................Qty. 4
7. ¼" Lock Washer ...........................................................................Qty. 2
5
INTRODUCTION
SCANNER AND ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
46-00869 MS7820 Wall Mount Stand Kit
Wall Mount Stand, Kit Components
1. Short Flex Pole..............................................................................Qty. 1
2. Short Flex Pole Cover ...................................................................Qty. 1
3. Plastic Housing..............................................................................Qty. 1
4. Plastic Stand Base Cover..............................................................Qty. 1
5. Wall Mounting Bracket...................................................................Qty. 1
6. ¼" Lock Washer ............................................................................Qty. 2
7. M4 x 0.7 x 10-10N Flat Head Screw............................................Qty. 3
8. #8 x 1.00" Wood Screw ................................................................Qty. 4
Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor or call Metrologic’s Customer Service Department at 1-800ID-METRO or 1-800-436-3876.
6
INTRODUCTION
MS7820 SCANNER DESIGN SPECIFICATIONS
MS7820 SERIES DESIGN SPECIFICATIONS
OPERATIONAL
Light Source:
Laser Power: 0.900 mW (peak)
Depth of Field:
Width of Scan Field:
Scan Speed: 1800 scans/second
Scan Pattern: 5 fields of 4 parallel lines (omnidirectional)
Scan Lines: 20
Min Bar Width: 0.127 mm (5.0 mil)
Decode Capability:
System Interfaces: Keyboard Wedge, RS232, USB, IBM 468x/469x
Print Contrast: 35% minimum reflectance difference
No. Characters Read:
Roll, Pitch, Yaw: 360°, 60°, 60°
Beeper Operation: 7 tones or no beep
V
isible Laser Diode (VLD) @ 650 nm
0 mm to 255.0 mm (0"- 10.0") for
0.33 mm (13 mil) bar code
38 mm (1.5") @ 15 mm (0.6");
135 mm (5.3") @ 191 mm (7.5")
Auto-discriminates all standard bar codes; for other
symbologies call Metrologic
up to 80 data characters (Maximum number will vary
based on symbology and density)
Indicators (LED): Blue = laser on, ready to scan, and good read.
MECHANICAL
Dimensions:
Footprint of Stand 152 mm (6.0") x 64 mm (2.5")
Weight: 0.706 Kg (1.56 lbs)
Termination:
Cable:
152 mm (6.0") H, 92 mm (3.6") D,
152 mm (6.0") W
Two: 10-pin modular RJ45 jacks
One: 6-pin modular RJ45 jack
Standard 2.1m (7') straight; for other cables call
Metrologic
7
INTRODUCTION
MS7820 SCANNER DESIGN SPECIFICATIONS
MS7820 SERIES DESIGN SPECIFICATIONS
ELECTRICAL
Input Voltage: 12VDC ± 0.25V
Power: 4.8 W
Operating Current: 320 mA
DC Transformers: Class II; 12VDC @ 1.25A
For Regulatory Compliance information, see pages 50 - 52.
ENVIRONMENTAL
Operating Temperature: 0°C to 40°C (32°F to 104°F)
Storage Temperature: -40°C to 60°C (-40°F to 140°F)
Humidity: 5% to 95% relative humidity, non-condensing
Light Levels: Up to 4842 LUX (450 foot candles)
Contaminants: Sealed to resist airborne particulate contaminants
Ventilation: None required
8
BASE MODEL CHARACTERISTICS
MS7820 SCANNER
Components
Figure 1. 7820 Bar Code Scanner Parts
Scratch Resistant Output Window
(Laser Aperture)
Power Save Button
Volume Button
Blue Indicator LED
Speaker
Tone Button
Cable Connection Area
9
BASE MODEL CHARACTERISTICS
MS7820 SCANNER
Dimensions
Figure 2. MS7820 Bar Code Scanner Dimensions
Connector Panel
10
Figure 3. MS7820 Connector Panel Layout
BASE MODEL CHARACTERISTICS
MS7820 SCANNER
Caution and Serial Number Labels
Figure 4. 7820 Label Location (Top) & Sample Label (Below)
Caution
To maintain compliance with applicable standards, all circuits connected to the
scanner must meet the requirements for SELV (Safety Extra Low Voltage) according
to EN/IEC 60950-1.
To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm
EN/IEC 60950-1, the power source should meet applicable performance requirements
for a limited power source.
11
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
Keyboard Wedge
1. Turn off the host system.
2. Disconnect the keyboard from the host.
3. Connect the keyed VLink cable to the
10-pin Multi-Interface jack. It is the only
circular keyed jack located on the bottom
of the MS7820 (see figure 5).
4. Connect the “Y” end of the
VLink cable to the keyboard
and the keyboard port on the host.
If necessary, use the male/female
adapter cable supplied with the scanner for
proper connections.
Before continuing, verify the
VLink cable is connected to the
appropriate interface jack on the scanner.
An incorrect cable connection can cause
communication problems or potential
damage to the scanner.
5. Connect the external power supply
to the power jack on the scanner.
6. Check the AC input requirements
of the power supply to make sure
the voltage matches the AC outlet.
7. Connect AC power to the transformer.
The outlet should be near the equipment
and easily accessible.
8. Scan the Recall Defaults bar code
to configure the MS7820 for
Keyboard Wedge communication.
9. Turn on the host system.
10. Snap on the cable cover.
Keyboard Wedge Interfaces
³999998
See SELV Power caution statement located on page 11 of this manual.
Figure 5.
Recall Defaults
12
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
USB
1. Connect the keyed VLink cable to
the 10-pin Multi-Interface jack. It
is the only circular keyed jack
located on the bottom of the
MS7820
2. Connect the other end of the USB
cable to the host.
Before continuing, verify the USB
cable is connected to the
appropriate interface jack on the
scanner. An incorrect cable
connection can cause
communication problems or
potential damage to the scanner.
3. Scan the Recall Defaults bar
code to configure the MS7820 for
USB communication.
4. Turn on the host system.
5. Snap on the cable cover.
For additional communication
options for USB interfaces refer to the
MetroSelect Configuration Guide
(MLPN 00-02407).
(see figure 6).
Plugging the scanner into
the USB port of the PC
does not guarantee that
scanned information will
appear at the PC. A
software driver and correct
configuration setting may
also be required for proper
communication depending
on settings.
Figure 6. USB, Interface
³999998
See SELV Power caution statement located on page 11 of this manual.
Recall Defaults
13
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
RS232
1. Turn off the host system.
2. Connect the keyed VLink cable to
the 10-pin Multi-Interface jack. It is
the only circular keyed jack located
on the bottom of the MS7820 (see
figure 7).
3. Connect the other end of the VLink
cable to the host.
Before continuing, verify the VLink
cable is connected to the
appropriate interface jack on the
scanner. An incorrect cable
connection can cause
communication problems or
potential damage to the scanner.
4. Connect the external power supply
to the power jack on the scanner.
5. Check the AC input requirements of
the power supply to make sure the
voltage matches the AC outlet.
6. Connect AC power to the
transformer. The outlet should be
near the equipment and easily
accessible.
7. Scan the Recall Defaults bar code
to configure the MS7820 for
RS232 communication.
8. Turn on the host system.
9. Snap on the cable cover.
See SELV Power caution statement located on page 11 of this manual.
Figure 7. RS232 Interface
³999998
Recall Defaults
14
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
IBM 46xx
1. Turn off the host system.
2. Connect the keyed cable to the 10-pin
Multi-Interface jack. It is the only
circular keyed jack located on the
bottom of the MS7820
3. Connect the other end of the cable to
the host.
Before continuing, verify the cable is
connected to the proper communication
jack on the scanner. Incorrect cable
connection can cause communication
problems or potential damage to the
scanner.
Plugging the scanner into the
serial port of the PC does not
guarantee that scanned
information will appear at the
PC. A software driver and
correct configuration setting
are also required for proper
communication to occur.
4. Turn on the host system.
5. Scan the Recall Defaults bar code
to configure the MS7820 for
RS232/IBM communication.
6. Snap on the cable cover
For additional communication
options for IBM interfaces refer to the
MetroSelect Configuration Guide
(MLPN 00-02407).
(see figure 8).
Figure 8. IBM 46xx Interface
³999998
See SELV Power caution statement located on page 11 of this manual.
Recall Defaults
15
INSTALLATION
CABLE INSTALLATION (SECONDARY METROLOGIC SCANNER)
1. Turn off the host system.
2. Connect the round end of the VLink RS232 AUX cable
[
MLPN 57-57499-3] to the RS232 jack of the auxiliary scanner (see figure 9 on
page 18).
3. Connect the other end of the VLink RS232 AUX cable into the Auxiliary
(AUX) jack, which is located directly next to the circular keyed Multi-Interface
jack. The Auxiliary (AUX) jack has a square opening.
The following Metrologic scanners can be used in the Auxiliary (AUX) input
of the MS7820: the MS9520, MS9540, MS7120, MS7220 or another
MS7820.
Important: The MS7820 aux port requires the signals: transmit, receive,
4. Connect the MS7820/Host VLink* cable to the circular keyed Multi-Interface
jack located on the bottom of the MS7820.
5. Connect the other end of the MS7820/Host VLink cable to the Host.
6. Connect the external power supply to the power jack on the VLink cable.
7. Check the AC input requirements of the power supply to make sure the
voltage matches the AC outlet.
8. Snap on the cable cover.
9. Connect AC power to the transformer. The outlet should be near the
equipment and easily accessible.
10. Configure the MS7820 for the appropriate interface configuration settings.*
* The MS7820/host cable connection is interface dependent. Refer to the
installation steps provided for the type of interface (RS232, IBM 46xx, etc.)
required for your application.
See SELV Power caution statement located on page 11 of this manual.
16
RTS & CTS from the auxiliary scanner.
INSTALLATION
CABLE INSTALLATION (SECONDARY METROLOGIC SCANNER)
11. Scan the following bar code to configure the auxiliary port on the MS7820 to
accept a Metrologic scanner as the secondary scanner.
The following bar codes do not apply when using an MS6720 as a
secondary scanner. Contact a Metrologic representative for additional
information on the MS6720. If the secondary scanner is not a
Metrologic scanner refer to Section O of the MetroSelect
Configuration Guide.
Aux Port Defaults
³999977
The auxiliary input port’s data format must match the main output
format of the secondary scanner.
12. Scan the following bar codes, in order, to configure the secondary scanner to
match the auxiliary port’s data format.
1st
Enable AUX Output
nd
2
Secondary Scanner Data
Format
³124817
³437520
3rd
Enable Comm Timeouts
th
4
(Optional)
Turn OFF Secondary
Scanner’s Beeper
³118412
13. Turn on the host system.
³318505
17
INSTALLATION
CABLE INSTALLATION (SECONDARY METROLOGIC SCANNER)
Figure 9. Connector Orientation (Top)
Auxiliary Scanner Setup (Bottom)
See SELV Power caution statement located on page 11 of this manual.
18
INSTALLATION
EAS DEACTIVATION
SW1 and SW2 are the switch banks inside the Checkpoint device that set the
deactivation range. Metrologic recommends end users program the MS7820 bar
code scanner to the Short Range*, so that the unit does not scan out beyond the
deactivation range.
Unit #
Checkpoint Recommended
Switch Bank Settings
MS7820 Depth of Field
Recommended Settings
Short Range*
MS7820
SW1 - 2, 3, 4, 5, 6 set to ON &
SW2 - 2, 3, 4, 5, 6 set to ON
³118711
* Note: Minimum element width changes to 6.8 mil when in this mode.
Figure 10. EAS Deactivation Antenna
Contact Checkpoint Systems directly for additional EAS support.
19
INSTALLATION
FLEX STAND INSTALLATION, MLPN 46-00868
1. Drill four #39 pilot holes in the counter top for the stand base plate.
Figure 11. Base Plate Hole Pattern
2. Attach the flex pole assembly and secure the base plate to the counter.
Slide the flex cover over the flex pole assembly. Once the flex pole has been
assembled, mount the stand base plate to the counter and install the flex
cover over the flex pole assembly.
20
Figure 12. Pole Assembly Figure 13. Cover Assembly
INSTALLATION
FLEX STAND INSTALLATION
3. Remove the scanner’s back plate from the rear side of the unit. Apply
pressure to the points shown in Figure 14 until the back plate unlatches from
the scanner.
4. Slide the bottom mounting plate off the scanner.
Figure 15. Mounting Plate Removal
Figure 14. Cable Cover Removal
21
INSTALLATION
FLEX STAND INSTALLATION
5. Attach the scanner mounting plate to the flex pole.
Figure 16. Secure mounting plate to flex pole.
6. Slide the scanner onto the mounting plate until the plate is fully seated into
the scanner.
Figure 17. Slide mounting plate into scanner.
7. Before installing the scanner’s cable
cover, refer to pages 12-19 for instructions
on the proper cable connections.
8. Re-Install the scanner’s back plate to lockin the bottom mounting plate.
22
Figure 18. Install back plate
INSTALLATION
WALL MOUNT STAND INSTALLATION, MLPN 46-00869
1. Locate the area on the wall where the scanner will be mounted and drill four
#39 pilot holes in the wall for the stand base plate.
Figure 19. Base Plate Hole Pattern
2. Attach the flex pole assembly to the Wall Mount plate. Slide the flex cover
over the flex pole assembly.
Figure 20. Pole Assembly
23
INSTALLATION
WALL MOUNT STAND INSTALLATION
3. Remove the scanner’s back plate from the rear side of the unit. Apply
pressure to the points shown in Figure 21 until the back plate unlatches from
the scanner.
Figure 21. Cable Cover Removal
4. Slide the bottom mounting plate off the scanner.
Figure 22. Mounting Plate Removal
24
INSTALLATION
WALL MOUNT STAND INSTALLATION
5. Secure the wall mounting plate to the wall location designated in Step 1 and
assemble the remaining parts as shown in Figure 23.
Figure 23. Scanner Mounting Plate Assembly
6. Slide the scanner onto the mounting plate until the plate is fully seated into
the scanner.
Figure 24. Slide mounting plate into scanner.
25
INSTALLATION
WALL MOUNT STAND INSTALLATION
7. Before installing the scanner’s cable
cover, refer to pages 12-19 for instructions
on the proper cable connections.
8. Re-Install the scanner’s back plate to lockin the bottom mounting plate.
Figure 25. Install back plate
26
SCANNER OPERATION
SCAN ZONE (BASED ON 100% UPC BAR CODES)
Figure 26. Scan Area Top View (top) Side View (Bottom)
Specifications are subject to change without notice.
27
SCANNER OPERATION
DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH
(BASED ON 100% UPC BAR CODES)
mm
mils
Figure 27. Depth of Field Top View
Long Range Mode
Minimum Bar Code Element Width
Long Range Mode
A B C D E
.132 .190 .264 .330 .660
5.2 7.5 10.4 13.0 26.0
Specifications are subject to change without notice.
28
SCANNER OPERATION
DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH
ASED ON 100% UPC BAR CODES)
(B
Figure 28. Depth of Field Side View
mm
mils
Specifications are subject to change without notice.
Minimum Bar Code Element Width
A B C D E
.132 .190 .264 .330 .660
5.2 7.5 10.4 13.0 26.0
Long Range Mode
Long Range Mode
29
SCANNER OPERATION
DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH
(BASED ON 100% UPC BAR CODES)
Figure 29. Depth of Field Top View
Short Range Mode
mm
mils
Minimum Bar Code Element Width
Short Range Mode
A B C
.190 .264 .330
7.5 10.4 13.0
Specifications are subject to change without notice.
30
SCANNER OPERATION
DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH
(BASED ON 100% UPC BAR CODES)
Figure 30. Depth of Field Side View
Short Range Mode
mm
mils
Specifications are subject to change without notice.
Minimum Bar Code Element Width
Short Range Mode
A B C
.190 .264 .330
7.5 10.4 13.0
31
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Audible
When the MS7820 scanner is in operation, it provides audible feedback. These
sounds indicate the status of the scanner. Eight settings are available for the
tone of the beep (normal, 6 alternate tones and no tone). To change the tone,
use the Tone Button or refer to the MetroSelect Configuration Guide.
One Beep
When the scanner first receives power, the blue LED will turn on
and the scanner will beep once. The blue LED will remain on for
the duration of the beep. The scanner is now ready to scan.
When the scanner successfully reads a bar code, the blue LED will
flash and the scanner will beep once (if configured to do so). If the
scanner does not beep once and the blue LED does not flash, then
the bar code has not been successfully read.
Two Beeps
The scanners programmed interface setting does not match the
actual connected interface cable. This audible indicator will be
heard during power up, or when a bar code is scanned.
Razzberry Tone
This is a failure indicator. Refer to failure modes on page 34.
Three Beeps - during operation
When placing the scanner in program mode, the blue LED will flash
while the scanner simultaneously beeps three times. The blue LED
will continue to flash until the unit exits program mode. Upon exiting
program mode, the scanner will beep three times and the LED will
stop flashing.
When configured, three beeps can also indicate a communications
timeout during normal scanning mode.
The scanner will beep three times in an ascending tone, with each
beep higher in pitch than the previous. This tells the user that the
single configuration bar code has successfully configured the
scanner.
Three beeps will also occur during a manual adjustment of the
beeper tone. The scanner will emit three evenly pitched/spaced
tones with the blue indicator LED blinking in unison.
Three Beeps - on power up
This is a failure indicator. Refer to failure modes on page 34.
32
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Visual
There is a blue LED on the top of the MS7820 as well
as three illuminated buttons on the front. When the
scanner is on, the flashing or constant illumination of
the LED indicates the status of the current scan and
the scanner.
No Blue LED
The LEDs will not be illuminated if the scanner is not receiving
power from the host or transformer.
or
The unit is in Power Save Mode. During Power Save Mode, the
laser will be off and the blue LED will not illuminate.
Steady Blue LED
When the laser is active, the blue LED is illuminated. The blue
LED will remain illuminated until the laser is deactivated.
Steady Blue LED to OFF
After a successful scan, the scanner transmits the data to the
host device. Some communication modes require that the host
inform the scanner when data is ready to be received. If the
host is not ready to accept the information, the scanner’s blue
LED will remain off until the data can be transmitted.
Single Blue LED Flash
When the scanner successfully reads a bar code, the blue LED
will flash and the scanner will beep once. If the blue LED does
not flash or the scanner does not beep once, then the bar code
has not been successfully read.
The blue LED will also flash once while the EAS is in
deactivation mode.
Flashing Blue LED
This indicates the scanner is in program mode. A flashing blue
LED with razzberry tone indicates that an invalid bar code has
been scanned during this mode.
Figure 31. LEDs
33
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Failure Modes
Figure 32. LED
Flashing BLUE LED and One Razzberry Tone
This indicates the scanner has experienced a laser subsystem
failure. Return the unit for repair at an authorized service
center.
Flashing Blue LED and Two Razzberry Tones
This indicates the scanner has experienced a motor failure.
Return the unit for repair at an authorized service center.
Continuous Razzberry Tone with LED off
If, upon power up, the scanner emits a continuous razzberry
tone, then the scanner has an electronic failure. Return the unit
for repair at an authorized service center.
Three Beeps - on power up
The scanner beeps three times on power up indicates the
nonvolatile memory, that holds the scanner configuration, has
failed. Return the unit for repair at an authorized service
center.
34
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Diagnostic Indicator Display
There is a green colored (when
illuminated) single digit error code
display located to the left of the
scanner’s mirrored polygon (see
figure to the right).
ERROR
CODE
0
1
RAM ERROR – The scanner’s Random Access Memory (RAM) is tested
as faulty. Return the unit for repair at an authorized service center.
PROGRAM ERROR – The scanner’s software program is failing. Return
the unit for repair.
DESCRIPTION
Figure 33. Failure LED
INTERFACE ERROR – After power up and any application exit (e.g.
2
MetroSet, etc.), the scanner checks the interface hardware with that
chosen in configuration. If they do not agree, an interface error exists.
CONFIGURATION ERROR – The non-volatile configuration memory did
3
not agree with the data last saved. Default configuration data is then
used and the scanner continues operating.
COMMUNICATION ERROR – The RS232 data line is being held active.
4
The scanner will abort attempts to enter configuration mode after a short
timeout.
COPROCESSOR COMMUNICATION ERROR – The main
5
microprocessor is not communicating with the interface coprocessor.
Return the unit for repair at an authorized service center.
LASER ERROR – The laser in the scanning system denotes a failure.
6
Return the unit for repair at an authorized service center.
MOTOR ERROR – The motor in the scanning system denotes a failure.
7
Return the unit for repair at an authorized service center.
8 SCALE ERROR – The scanner is not communicating with the scale.
9 EAS ERROR – The scanner is not communicating with the EAS device.
35
SCANNER OPERATION
POWER SAVE MODES
The MS7820 bar code scanner has five configurable power save modes. Refer
to the MetroSelect Configuration Guide for additional information on Power Save
Modes.
1. Blink Power Save Mode:
“Blinks” the laser OFF & ON after a configured period of non-use.
When the scanner recognizes a bar code, it will exit the Blink mode.
2. Laser Off Power Save Mode (Default):
Turns the laser OFF after a configured period of non-use.
The motor continues to spin allowing for a faster “wake” up time. Pressing
any of the three buttons will “wake” the scanner from the Laser Off power
save mode (see figure 17).
3. Laser & Motor Off Power Save Mode:
Turns the laser and motor OFF after a configured period of non-use.
Pressing any of the three buttons will “wake” the scanner from the power
save mode (see figure 37). This mode’s “wake up” time is slightly longer due
to the motor’s need to restart.
4. Dual Action Power Save Mode #1:
“Blinks” the laser OFF & ON after a configured period of non-use turns the
laser and motor OFF at thirty-minute intervals.
Example:
Last
Scan
If the power save timeout
is set to 15 minutes.
Pressing the Power Save button will “wake” the scanner from the power save
mode (see figure 37).
5. Dual Action Power Save Mode #2:
Turns the laser OFF after a configured period of non-use then turns the
motor OFF after thirty-minute intervals.
Example:
If the power save timeout
is set to 15 minutes.
Pressing the Power Save button will “wake” the scanner from the power save
mode (see figure 37).
Last
Scan
Laser starts
“Blinking”
Laser turns
OFF
Laser & Motor
turn OFF
Motor turns
OFF
36
SCANNER OPERATION
TOUCH BUTTON PANEL
Figure 34. The Touch Button Panel Operation
Figure 35. Changing the
Beeper Tone
Figure 36. Changing the
Beeper Volume
Figure 37. Power Save Button
CHANGING THE BEEPER TONE
Touch the Tone button once and the beeper tone
will change. The new tone will be heard. Then
two more of the new tones will be heard signifying
the new setting has been set.
C
HANGING THE BEEPER VOLUME
Touch the Volume Button to adjust the scanner’s
speaker volume or mute (silence) the scanner.
P
LACING THE UNIT IN POWER SAVE MODE
Long (>3 seconds) touch of the Power Save
button will place the MS7820 scanner into Power
Save Mode.
T
O WAKE THE UNIT FROM POWER SAVE MODE
Touch any of the three touch panel buttons to
awaken the scanner for normal operation.
37
MAINTENANCE
REPLACEABLE PROTECTIVE OUTER WINDOW
The MS7820 bar code scanner includes a replaceable protective outer window,
which protects the flat-screen window from scratches when used in harsh
scanning environments.
Replaceable Protective Outer
DAILY MAINTENANCE
Smudges and dirt on the unit's window can interfere with the unit's performance.
If the window requires cleaning, use only a mild glass cleaner containing no
ammonia. When cleaning the window, spray the cleaner onto a lint free, nonabrasive cleaning cloth then gently wipe the window clean.
If the unit's case requires cleaning, use a mild cleaning agent that does not
contain strong oxidizing chemicals. Strong cleaning agents may discolor or
damage the unit's exterior.
Figure 39.
Window Easy Removal.
Replaceable Protective Outer
Figure 38.
Window Easy Installation.
38
TROUBLESHOOTING GUIDE
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited
warranty terms.
MS7820 SERIES TROUBLESHOOTING GUIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
All Interfaces
Check transformer, outlet and
power strip. Make sure the
cable is plugged into the
scanner.
Some host systems cannot
supply enough current to power
MS7820 series scanner. Use
the power supply included with
the scanner.
No LEDs, beep
or motor spin.
No LEDs, beep.
No power is being
supplied to the
scanner.
No power is being
supplied to the
scanner from host.
3 beeps on
power up.
Continuous
razz tone on
power up.
Razz tone and
blue LED flash
at power up.
Multiple scans
upon
presentation of
code.
The unit powers
up but does not
beep.
Non-volatile RAM
failure.
Diagnostic failure.
VLD failure.
Scanner motor failure.
Same symbol timeout
set too short.
Beeper disabled
No volume is selected
No tone is selected.
Contact a Metrologic customer
service representative, if the unit
will not hold the configuration.
Contact a Metrologic customer
service representative, if the unit
will not function.
Contact a Metrologic customer
service representative.
Contact a Metrologic customer
service representative.
Adjust same symbol timeout for
a longer time.
Enable beeper.
Select volume (configurable).
Select tone.
39
TROUBLESHOOTING GUIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
UPC/EAN, Code 39, Interleaved
2 of 5, Code 93, Code 128 and
Codabar are enabled by default.
Verify that the type of bar code
being read has been selected.
Verify that the bar code that is
being scanned falls into the
criteria.
(Typical of Non-UPC/EAN
codes. The scanner defaults to
a minimum of 4 character bar
code.)
The unit powers
up, but does not
scan and/or
beep.
Scanning a particular
symbology that is not
enabled.
The scanner has been
configured for a
character length lock,
or a minimum length
and bar code being
scanned does not
satisfy the configured
criteria.
The unit scans
a bar code, but
locks up after
the first scan
(blue LED stays
off).
The unit scans,
but the data
transmitted to
the host is
incorrect.
The scanner is
configured to support
some form of host
handshaking but is not
receiving the signal.
The scanner’s data
format does not match
the host system
requirements.
If the scanner is setup to support
ACK/NAK, RTS/CTS,
XON/XOFF or D/E, verify that
the host cable and host are
supporting the handshaking
properly.
Verify that the scanner’s data
format matches the format
required by the host. Make sure
that the scanner is connected to
the proper host port.
40
TROUBLESHOOTING GUIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
The bar code may
have been printed
incorrectly.
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology.
Multi-Function
Button is not
working.
Keyboard Wedge Only
The unit scans
the bar code but
there is no data.
The unit scans
but the data is
not correct.
The scanner is not
configured correctly for
this type of bar code.
The minimum symbol
length setting does not
work with the bar code.
A faulty push button
switch.
Configuration is not
correct.
Configuration is not
correct.
Check if it is a check
digit/character/or border
problem.
Check if check digits are set
properly.
Check if the correct minimum
symbol length is set.
Contact a Metrologic customer
service representative.
Make sure the scanner is
configured for the appropriate
mode.
Make sure that the proper PC
type AT or PS2 is selected.
Verify correct country code and
data formatting are selected.
Adjust the intercharacter delay.
The unit is not
transmitting
each character.
Alpha characters
show as lower
case.
Configuration is not
correct.
Computer is in Caps
Lock mode.
Increase the interscan code
delay setting. Adjust whether the
F0 break is transmitted. It may
be necessary to try this in both
settings.
Enable Caps Lock detect setting
of the scanner to detect whether
the PC is operating in Caps Lock.
41
TROUBLESHOOTING GUIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
Everything
works except
for a couple of
characters.
RS232 Only
The unit is not
transmitting
each character.
Alpha
characters
show as lower
case.
Power-up OK
and scans OK
but does not
communicate
properly to the
host.
These characters may
not be supported by
that country’s key look
up table.
Configuration is not
correct.
Computer is in Caps
Lock mode.
Com port at the host is
not working or
configured properly.
Com port not
operating properly.
Try operating the scanner in Alt
mode.
Increase the intercharacter delay
setting. Adjust whether the
F0 break is transmitted (KBW
Interface ONLY). It may be
necessary to try this in both
settings.
Enable the caps lock detect
setting of the scanner to detect if
the PC is operating in Caps Lock.
Check to make sure that the
baud rate and parity of the
scanner and the communication
port match and the program is
looking for “RS232" data.
The host is
receiving data but
the data does not
look correct.
42
Cable not connected
to the proper com port.
The scanner and host
may not be configured
for the same interface.
Check that the scanner and the
host are configured for the same
interface.
TROUBLESHOOTING GUIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
Aux Port Operation with any Interface
Trouble with the
secondary
scanner.
Refer to the user guide provided
with the secondary scanner.
Secondary
scanner powers
Cable
[
MLPN 57-57499x-3]
may not be connected
to the proper port.
Ensure the secondary scanner is
connected to the MS7820 com
port marked “Aux” port.
* The MS7820 must be
up but data is
not relayed to
the host.
The “Aux” com port
may not be operating
properly.
The secondary scanner must be
configured to send ‘secondary’
formatted data (reserve
code 32).
* Use the “Auxiliary mode setup” wizard in MetroSet®.
USB Only
The scanner
powers up ok,
scans ok but
does not
communicate.
The USB Port is not
operating correctly.
Check that the scanner is
configured for USB operation.
Check that the host’s USB port is
enabled.
configured to enable the “Aux”
port.
43
CONFIGURATION MODES
The MS7820 has three modes of configuration.
• Bar Codes
The MS7580 can be configured by scanning the bar codes included in the
Metrologic Configuration Guide shipped with the area imager.
This manual can also be downloaded FREE from Metrologic’s website
(www.metrologic.com).
• MetroSet2
This user-friendly Windows-based configuration program allows you to
simply ‘point-and-click’ at the desired scanner options. This program can be
downloaded FREE from Metrologic’ website (www.metrologic.com) or set-up
disks can be ordered by calling 1-800-ID-METRO.
• Serial Programming
This mode of configuration is ideal for OEM applications. This mode gives
the end-user the ability to send a series of commands using the serial port of
the host system. The commands are equivalent to the numerical values of
the bar codes located in the MetroSelect Configuration Guide
(
MLPN 00-02407).
44
UPGRADING THE FIRMWARE
The MS7820 is part of Metrologic's line of scanners with flash upgradeable
firmware. The upgrade process requires, a new firmware file supplied to the
customer by a customer service representative
software
. A personal computer running Windows 95 or greater with an
available RS232 serial or USB port is required to complete the upgrade.
PowerLink Cable #54-54014 is required when using RS232 for the
upgrade process. This cable can be ordered from Metrologic at
1-800-ID-METRO. Do not use the standard cable supplied with
keyboard wedge or RS485 scanner interface kits. If using USB for the
upgrade process, the standard USB cable provided with the scanner
can be used.
To upgrade the firmware in the MS7580:
1. Plug the scanner into a serial communication port on the host system.
2. Start the MetroSet2 software.
3. Click on the plus sign (+) next to POS Scanners to expand the supported
scanner list.
4. Choose the MS7820 Solaris from the list.
5. Click on the C
onfigure Solaris/7820 Scanner button.
6. Choose Flash Utility from the options list located on the left side of the
screen.
7. Click on the Open File button in the Flash Utility window.
8. Locate and open the flash upgrade file supplied by Metrologic.
9. Select the COM port that the scanner is connected to on the host system.
10. Verify the settings listed in the Flash Utility window.
11. Click on the Flash Scanner button to begin the flash upgrade.
12. A message will appear on the screen when the upgrade is complete.
Metrologic's customer service department can be reached at
1-800-ID-METRO or 1-800-436-3876.
MetroSet2 is available for download, at no additional cost, from
http://www.metrologic.com/corporate/download.
and Metrologic's MetroSet2
45
SCANNER AND CABLE TERMINATIONS
S
CANNER PINOUT CONNECTIONS
The MS7820 scanner interfaces terminate to 10-pin modular jacks located on the
back of the unit.
Figure 40. Scanner Interface Ports
MS7820
EAS Connector
Auxiliary Connector
MS7820
Pin Function Pin Function
1 GROUND 1 GROUND
2 ANTENNA + 2 AUX_RxD
3 ANTENNA - 3 AUX_TxD
4
EAS GPIO OUT
5
EAS GPIO IN
6
SHIELD
4 AUX_RTS
5 AUX_CTS
6 SCAN DATA
7 TRIGGER
8 SCAN ENABLE
9 SW +5VDC (OUT)
10 GROUND
46
SCANNER AND CABLE TERMINATIONS
SCANNER PINOUT CONNECTIONS
Figure 41. Scanner Interface Ports
HOST CONNECTOR (Multi-Interface)
Pin Function Pin Function
RS-232
1 Ground 1 Ground
2 CTS / DTR 2 Tied to Pin 3 in Cable
3 Data Rx 3 Tied to Pin 2 in Cable
4 N/C 4 PC Data
5 N/C 5 PC Clock
6
RTS*
7 N/C 7 +5VDC PC Keyboard
8
Data Rx*
9 Adapter Power 9 Adapter Power
10 Shield Ground 10 Shield Ground
IBM/RS-485 USB
1 Ground 1 Ground
2 Tied to Pin 6 in Cable 2 Tied to Pin 4 in Cable
3 N/C 3 N/C
4 IBM A+ 4 Tied to Pin 2 in Cable
5 IBM B- 5 N/C
6 Tied to Pin 2 in Cable 6 USB D+
7 N/C 7 +5VDC USB
8 N/C 8 USB D-
9 Adapter Power 9 Adapter Power
10 Shield Ground 10 Shield Ground
* These signals are TTL level outputs.
Keyboard Wedge
6 KB Clock
8 KB Data
47
SCANNER AND CABLE TERMINATIONS
CABLE CONNECTOR CONFIGURATIONS (HOST END)
VLink Cable MLPN 5S-5Sxxx-3*
Pin Function
1 Shield Ground
2 RS232 Transmit Output
3 RS232 Receive Input
4 N/C
5 Power/Signal Ground
6 Reserved
7 CTS Input †
8 RTS Output
9 +5VDC
xxx* specifies connection to the host
USB Type A, VLink Cable
MLPN 5S-5S235-3
Pin Function
1 +5VDC
2 D3 D+
4 Ground
USB Direct 12V (Type A) Locking
MLPN 5S-5S213-N-3
Pin Function
1 +5VDC
2 D3 D+
4 Ground
5 Ground
6 +12VDC
7-8 N/C
VLink, RS232 AUX Cable
MLPN 57-57499-N-3
Pin Function
1 Ground
2 RS232 Transmit Output
3 RS232 Receive Input
4 RTS Output
5 CTS Input
6-10 N/C
† CTS Input can also serve as DTR input.
48
9 5
6 1
9-Pin D-Type Conn.
4
1
USB Type A
8
1
USB Type A. Locking
1 10
10-pin Modular Plug
SCANNER AND CABLE TERMINATIONS
CABLE CONNECTOR CONFIGURATIONS (HOST END)
VLink, Keyboard Wedge
MLPN 54-54002
Pin Function
1 Keyboard Clock
2 Keyboard Data
3 No Connect
4 Power Ground
5 +5 Volts DC
5-Pin DIN, Female
Pin Function
1 Keyboard Data
2 No Connect
3 Power Ground
4 +5 Volts DC
5 PC Clock
6-Pin DIN, Male
6 No Connect
Metrologic will supply an adapter cable with a 5-pin DIN male connector on one
end and a 6-pin mini DIN female connector on the other. According to the
termination required, connect the appropriate end of the adapter cable to the
VLink cable, leaving the necessary termination exposed for connecting to the
keyboard and the keyboard port on the PC.
Keyboard Wedge
Adapter Cable
Pin Function
1 PC Clock
2 PC Data
3 No Connect
4 Power Ground
5 +5 Volts DC
Pin Function
1 Keyboard Data
2 No Connect
3 Power Ground
4 +5 Volts DC
5 Keyboard Clock
6 No Connect
5-Pin DIN, Male
6-pin Mini DIN, Female
49
REGULATORY COMPLIANCE
SAFETY
ITE Equipment
IEC 60950-1, EN 60950-1
Laser
Laser Class 1: IEC 60825-1:1993+A1+A2,
Caution
Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous laser light exposure. Under no circumstances should
the customer attempt to service the laser scanner. Never attempt to look at the laser
beam, even if the scanner appears to be nonfunctional. Never open the scanner in an
attempt to look into the device. Doing so could result in hazardous laser light exposure.
The use of optical instruments with the laser equipment will increase eye hazard.
Atención
La modificación de los procedimientos, o la utilización de controles o ajustes distintos
de los especificados aquí, pueden provocar una luz de láser peligrosa. Bajo ninguna
circunstancia el usuario deberá realizar el mantenimiento del láser del escáner. Ni
intentar mirar al haz del láser incluso cuando este no esté operativo. Tampoco
deberá abrir el escáner para examinar el aparato. El hacerlo puede conllevar una
exposición peligrosa a la luz de láser. El uso de instrumentos ópticos con el equipo
láser puede incrementar el riesgo para la vista.
Attention
L'emploi de commandes, réglages ou procédés autres que ceux décrits ici peut
entraîner de graves irradiations. Le client ne doit en aucun cas essayer d'entretenir
lui-même le scanner ou le laser. Ne regardez jamais directement le rayon laser,
même si vous croyez que le scanner est inactif. N'ouvrez jamais le scanner pour
regarder dans l'appareil. Ce faisant, vous vous exposez à une rayonnement laser qú
êst hazardous. L'emploi d'appareils optiques avec cet équipement laser augmente le
risque d'endommagement de la vision.
Achtung
Die Verwendung anderer als der hier beschriebenen Steuerungen, Einstellungen oder
Verfahren kann eine gefährliche Laserstrahlung hervorrufen. Der Kunde sollte unter
keinen Umständen versuchen, den Laser-Scanner selbst zu warten. Sehen Sie
niemals in den Laserstrahl, selbst wenn Sie glauben, daß der Scanner nicht aktiv ist.
Öffnen Sie niemals den Scanner, um in das Gerät hineinzusehen. Wenn Sie dies tun,
können Sie sich einer gefährlichen Laserstrahlung aussetzen. Der Einsatz optischer
Geräte mit dieser Laserausrüstung erhöht das Risiko einer Sehschädigung.
Attenzione
L’utilizzo di sistemi di controllo, di regolazioni o di procedimenti diversi da quelli
descritti nel presente Manuale può provocare delle esposizioni a raggi laser rischiose.
Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser. Non
guardate mai il raggio laser, anche se credete che lo scanner non sia attivo. Non
aprite mai lo scanner per guardare dentro l’apparecchio. Facendolo potete esporVi ad
una esposizione laser rischiosa. L’uso di apparecchi ottici, equipaggiati con raggi
laser, aumenta il rischio di danni alla vista.
50
EN 60825-1:1994+A1+A2
REGULATORY COMPLIANCE
EMC
Emissions
FCC Part 15, ICES-003, CISPR 22, EN 55022
Immunity
CISPR 24, EN 55024
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Class A Devices
The following is applicable when the scanner cable is greater in length than 3 meters
(9.8 feet) when fully extended:
Les instructions ci-dessous s’appliquent aux cables de scanner dépassant 3 métres
(9.8 pieds) de long en extension maximale:
Folgendes trifft zu, wenn das Scannerkabel länger als 3 Meter ist:
This equipment has been tested and found to comply with limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to correct the
interference at their own expense. Any unauthorized changes or modifications to this
equipment could void the user’s authority to operate this device.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Notice
This Class A digital apparatus complies with Canadian ICES-003.
Remarque
Cet appareil numérique de classe A est conforme à la norme canadienne NMB-003.
European Standard
Warning
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Funkstöreigenschaften nach EN55022:1998
Warnung!
Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden,
angemessene Massnahmen durchzuführen.
Standard Europeo
Attenzione
Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe
causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure.
Attention
Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être
la cause d’interférences radio. Dans ce cas l’utiliseteur peut être amené à predre les
mesures adéquates.
51
REGULATORY COMPLIANCE
EMC
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Class B Devices
The following is applicable when the scanner cable is less than 3 meters
(9.8 feet) in length when fully extended:
Les instructions ci-dessous s’appliquent aux cables de scanner ne dépassant
pas 3 métres (9.8 pieds) de long en extension maximale:
Folgendes trifft zu, wenn das Scannerkabel kürzer als 3 Meter ist:
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Notice
This Class B digital apparatus complies with Canadian ICES-003.
Remarque
Cet appareil numérique de classe B est conforme à la norme canadienne NMB-003.
52
PATENTS
This METROLOGIC product may be covered by, but not limited to, one or more
of the following U.S. Patents:
U.S. Patent No.;
4,960,985; 5,081,342; 5,216,232; 5,557,093; 5,627,359; 5,637,852;
5,661,292; 5,777,315; 5,789,731; 6,029,894; 6,098,885; 6,209,789;
6,347,743; 6,412,696; 6,460,767; 6,975,456
No license right or sublicense is granted, either expressly or by implication,
estoppel, or otherwise, under any METROLOGIC or third party intellectual
property rights (whether or not such third party rights are licensed to
METROLOGIC), including any third party patent listed above, except for an
implied license only for the normal intended use of the specific equipment,
circuits, and devices represented by or contained in the METROLOGIC products
that are physically transferred to the user, and only to the extent of
METROLOGIC’S license rights and subject to any conditions, covenants and
restrictions therein.
Other worldwide patents pending.
53
LIMITED WARRANTY
The MS7820 Solaris™ bar code scanners are manufactured by Metrologic at its Blackwood, New Jersey,
U.S.A. facility. The MS7820 Solaris bar code scanners have a two (2) year limited warranty from the date
of manufacture. The duration of the warranty is dependent upon the country where the product was
purchased. Please contact your Metrologic representative for warranty information. Metrologic warrants
and represents that all MS7820 Solaris bar code scanners are free of all defects in material,
workmanship and design, and have been produced and labeled in compliance with all applicable U.S.
Federal, state and local laws, regulations and ordinances pertaining to their production and labeling.
This warranty is limited to repair, replacement of product or refund of product price at the sole discretion
of Metrologic. Faulty equipment must be returned to one of the following Metrologic repair facilities:
Blackwood, New Jersey, USA; Madrid, Spain; or Suzhou, China. To do this, contact the appropriate
Metrologic Customer Service/Repair Department to obtain a Returned Material Authorization (RMA)
number.
In the event that it is determined the equipment failure is covered under this warranty, Metrologic
shall, at its sole option, repair the Product or replace the Product with a functionally equivalent unit
and return such repaired or replaced Product without charge for service or return freight, whether
distributor, dealer/reseller, or retail consumer, or refund an amount equal to the original purchase
price.
This limited warranty does not extend to any Product which, in the sole judgment of Metrologic, has
been subjected to abuse, misuse, neglect, improper installation, or accident, nor any damage due
to use or misuse produced from integration of the Product into any mechanical, electrical or
computer system. The warranty is void if the case of Product is opened by anyone other than
Metrologic’s repair department or authorized repair centers.
THIS LIMITED WARRANTY, EXCEPT AS TO TITLE, IS IN LIEU OF ALL OTHER WARRANTIES
OR GUARANTEES, EITHER EXPRESS OR IMPLIED, AND SPECIFICALLY EXCLUDES,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE UNDER THE UNIFORM COMMERCIAL CODE, OR ARISING OUT OF
CUSTOM OR CONDUCT. THE RIGHTS AND REMEDIES PROVIDED HEREIN ARE EXCLUSIVE
AND IN LIEU OF ANY OTHER RIGHTS OR REMEDIES. IN NO EVENT SHALL METROLOGIC
BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES,
DAMAGES TO PERSON OR PROPERTY, OR EFFECT ON BUSINESS OR PROPERTY, OR
OTHER DAMAGES OR EXPENSES DUE DIRECTLY OR INDIRECTLY TO THE PRODUCT,
EXCEPT AS STATED IN THIS WARRANTY. IN NO EVENT SHALL ANY LIABILITY OF
METROLOGIC EXCEED THE ACTUAL AMOUNT PAID TO METROLOGIC FOR THE PRODUCT.
METROLOGIC RESERVES THE RIGHT TO MAKE ANY CHANGES TO THE PRODUCT
DESCRIBED HEREIN.
CORPORATE HEADQUARTERS,
NORTH AMERICA
Metrologic Instruments, Inc.
90 Coles Rd. C/Alfonso Gomez, 38-40, 1D
Blackwood, NJ 08012-4683 28037 Madrid
Customer Service Department Tel: +34 913 751 249
Tel: 1-800-ID-METRO Fax: +34 913 270 437
Fax: 856-228-6673
Email: info@metrologic.com
MTLG
AUTO ID INSTRUMENTS (SHANGHAI) CO., LTD
Suzhou Sales Office
BLK A, Room# 03/03-04
No.5 Xinghan Street, Xinsu Industrial Square
China-Singapore Suahou Industrial Park, Suzhou, PRC
Tel: 86-512-67622550
Fax: 86-512-67622560
Email: info@cn.metrologic.com
METROLOGIC EUROPEAN REPAIR CENTER
(MERC)
Metrologic Eria Ibérica, SL
54
INDEX
A
AC ........................................................ 8
accessories ...................................... 3, 4
adapter ............................................... 49
audible............................... See indicator
auxiliary .............................. 3, 43, 47, 48
scanner .............................. 16, 17, 18
auxiliary port....................................... 10
B
bar code ........................... 28, 29, 30, 31
Bar Code ............................................ 44
beep .................................. See indicator
blue led.............................. See indicator
button
power save button...................... 9, 36
tone button ....................................... 9
volume button................................... 9
Button................................................. 45
C
cable................................................. 7, 9
adapter ........................................... 49
auxiliary ............................................ 3
communication ................. 3, 4, 46–49
connection area................................ 9
cover ................................................ 9
EAS .................................................. 3
keyboard wedge....................... 46–49
pin assignments ....................... 46–49
powerlink .......................... 3, 4, 46–49
stand-alone keyboard....................... 3
USB...................................... 3, 46–49
caution.......................................... 11, 50
class ................................................... 52
cleaning.............................................. 38
communication ..................................... 2
compliance ................................... 50, 51
configuration....................................... 45
Configuration...................................... 44
connector panel.................................. 10
customer service ................................ 54
D
DC power ........................................... 10
depth of field................. 7, 28, 29, 30, 31
diagnostic ........................................... 35
dimensions..................................... 7, 10
E
EAS .......................................... 3, 10, 19
EMC ................................................... 51
EMI..................................................... 51
emissions ........................................... 51
error code........................................... 35
F
features ................................................ 1
firmware ............................................. 45
flash.................................................... 45
flex stand
installation .................... 20–22, 20–22
optional kits ...................................... 5
H
HID ..................................................... 13
Host.................................................... 16
I
IBM 46xx ............................................ 10
immunity............................................. 51
indicator................................................ 7
audible................ 9, 32, 34, 39–43, 45
diagnostic....................................... 35
failure ........................... 32, 34, 39–43
visual........................ 9, 33, 39–43, 45
installation
cable......................................... 12–18
EAS................................................ 19
flex stand...................... 20–22, 20–22
outer window.................................. 38
interface ............................................... 7
IBM 46xx .................................. 15, 46
light pen.................................... 14, 46
rs232 .............................................. 14
stand-alone keyboard..................... 47
USB................................................ 13
K
kb wedge...............See keyboard wedge
keyboard type....................................... 2
keyboard wedge....... 2–3, 10, 41, 47, 49
kits.................................................... 5, 6
55
INDEX
L
labels.................................................. 11
laser ....................................... 11, 36, 50
laser power........................................... 7
led ..................................... See indicator
limited warranty .................................. 54
M
maintenance....................................... 38
manual ................................................. 3
MetroSelect ........................................ 44
MetroSet2........................................... 45
N
notices................................................ 52
O
operation ............................................ 52
P
patents ............................................... 53
pin assignments ....................See cables
POS (Point Of Sale) ........................... 13
power.............................................. 8, 45
power save......................................... 36
protocols............................................... 2
R
razzberry tone ........................ 32, 33, 34
repair .................................................. 54
rs232 .......................... 10, 14, 42, 46–49
S
safety............................................ 50, 52
scan zone........................................... 27
secondary scanner........... 16, 17, 18, 43
serial label.......................................... 11
specifications........................................ 7
T
tone ........................................ 32, 33, 34
troubleshooting............................. 39–43
U
upgrade .............................................. 45
USB........................ 3, 10, 13, 43, 47, 48
V
ventilation............................................. 8
visual.................................. see indicator
voltage................................ 8, 12, 14, 16
W
warranty.............................................. 54
weight................................................... 7
window ........................................... 9, 38
window, outer ..................................... 38
56
NOTES
January 2008
Printed in the USA
00- 02283B
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