Metrologic is a registered trademark of Metrologic Instruments, Inc. Products identified in this document are hereby
acknowledged as trademarks, registered or otherwise, of Metrologic Instruments, Inc. or their respective companies.
Base Kit Components...............................................................................................................................................................2
Control Panel..................................................................................................................................................................... 3
General Precautions.................................................................................................................................................................5
MS2420 Series Design Specifications...................................................................................................................................... 6
Caution and Serial Number Labels..................................................................................................................................... 10
Site Requirements.................................................................................................................................................................. 11
Ventilation and Spacing...................................................................................................................................................... 11
Service Access................................................................................................................................................................... 11
Power Installation............................................................................................................................................................... 12
Unpacking the Unit ................................................................................................................................................................. 13
Installing the Unit in the Counter ............................................................................................................................................14
Lifting the Unit by the Finger Recesses..............................................................................................................................14
Full Speed USB.................................................................................................................................................................. 18
IBM OEM.........................................................................................................................................................................19
Serial Emulation Mode ....................................................................................................................................................19
IBM 46xx ............................................................................................................................................................................21
EAS Deactivation ................................................................................................................................................................... 25
Wake Activation Area (Photocell LED Output) .......................................................................................................................28
Changing the Wake Area Sensitivity Level......................................................................................................................... 29
Power Save Modes ................................................................................................................................................................35
Beeper Options and Button Functions.................................................................................................................................... 36
Beeper Tone and Volume Control ...................................................................................................................................... 36
The Multi-Function Button .................................................................................................................................................. 36
Power-Up Test Mode .............................................................................................................................................................37
Priming the Scale for Calibration (lbs. & kg)....................................................................................................................... 40
Scale Calibration Procedure (lbs. & kg) with Remote Display ............................................................................................41
Bar Code Calibration Procedure without Remote Display.................................................................................................. 44
U.S. Pounds (lbs.) ..............................................................................................................................................................48
Security Seal Installation........................................................................................................................................................ 50
Pressure Sensitive Security Seal .......................................................................................................................................50
Wire Security Seal (Conversion Kit 46-00359) ...................................................................................................................51
RS232 Demonstration Program .............................................................................................................................................57
DEFAULT SETTINGS
Communication Parameters................................................................................................................................................... 58
INDEX .......................................................................................................................................................................................... 74
iv
v
INTRODUCTION
MANUAL SCOPE
This guide provides information on the installation, setup and operation of Metrologic’s MS2420 scanner/Diva scale unit. It is
designed to be used in conjunction with Metrologic’s MetroSelect Configuration Guide (
MS2x20 Stratos Series Scanner/Diva Scale Configuration Addendum (
Product manuals are also available for download in Adobe
®
Acrobat® file format at www.metrologic.com/corporate/guides.htm.
MLPN 00-02272x).
PRODUCT OVERVIEW
Metrologic’s MS2420 scanner is designed to meet the demanding needs of high volume supermarket and point-of-sale
applications. With advanced features like 5-sided, 360° scanning, 5400 scans per second, a complex scan zone and
advanced decoding software, this high performance series of in-counter scanner/Diva scale products guarantees fast
customer checkouts with minimal operator fatigue and stress. The MS2420 scanner is equipped with a multitude of standard
features including:
• StratosSCAN™ – 5-sided, 360° scanning that minimizes product orientation
MLPN 00-02407x) and the
• StratosSPHERE™ – Decoding software that reads poor quality and damaged bar codes
• StratosSYNC™ – Horizontal and vertical scanning zones operate independently from one another
00-02272x MS2x 20 Stratos Series Scanner/Diva Scale Configuration Addendum
00-02274xMS2420 Scanner/Diva Scale Installation and User’s Guide
Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or call
Metrologic’s Customer Service Department at 1-800-ID-METRO or 1-800-436-3876.
MS2420 Scanner/Diva Scale
D Diamonex Horizontal Window
z
S Sapphire Horizontal Window
MetroSelect
®
Configuration Guide
Guides also available for download at www.metrologic.com.
OPTIONAL ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
57-57210x-N-3 RS232 Interface Cable, Straight, 3.7 m (12') Cord with Short Strain Relief
57-57212x-N-3 IBM 46xx Port 9 Cable, Straight 3.7 m (12') Cord
57-57201x-N-3 USB Full Speed Communication Cable, Straight 4.0 m (13') Cord, Type A (Non-Locking) Connector
57-57227x-N-3 USB Full Speed Communication Cable, Straight 4.0 m (13') Cord, Locking 12V Plus-Power™ Type A
57-57000x-N-3 Dual Interface Cable, Straight, 3.7 m (12') Cord with Short Strain Relief
57-57008x-N-3 Aux Program Cable, Straight 2.3 m (7.5') Cord with Short Strain Relief
57-57099x-3 LSO RS232 PowerLink AUX Cable w/ power jack Straight, 2.1 m (7') Cord with Short Strain Relief
52-52511x24" EAS cable
2
INTRODUCTION
OPTIONAL ACCESSORIES
AC to DC Power Transformer - Regulated
Output: +5.2V @ 2.5A +12V @ 0.8A
Part # Description
46-00980-R 120V United States and Canada
46-00981-R 220V – 240V Continental European
46-00982-R 220V – 240V United Kingdom
46-00985-R 220V – 240V United Kingdom with 3 Amps fuse
46-00983-R 220V – 240V China
46-00984-R 220V – 240V Australia
Optional Remote Scale Display
46-00375 Remote Single Line Scale Display (lb.) (See Figure 1)
46-00376 Remote Single Line Scale Display (kg.) (See Figure 1)
46-00377 Remote Four Line Scale Display (kg.) (See Figure 2)
Other Four Line Scale Display currency lens overlay stickers are available. To order additional items or replacement parts, contact the
dealer, distributor or call Metrologic’s Customer Service Department at 1-800-ID-METRO or 1-800-436-3876.
* All dimensions are shown in mm (millimeters).
Figure 1
Figure 2
Specifications are subject to change without notice.
3
INTRODUCTION
REPLACEMENT PARTS
Part # Description
REPLACEMENT PARTS
Window types (Diamonex and Sapphire) are not
Caution
46-00296 Diamonex Platter - Full Size with Product Weight Roll Bar / Platter Lift Handle
46-00297 Sapphire Platter - Full Size with Product Weight Roll Bar / Platter Lift Handle
Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or call
Metrologic’s Customer Service Department at 1-800-ID-METRO or 1-800-436-3876.
performance differences.
To change window type, the scanner must be returned to the manufacturer for reconfiguration.
interchangeable due to laser safety and/or scanner
4
INTRODUCTION
GENERAL PRECAUTIONS
The following are some general precautions to remember when handling your MS2420 series scanner.
DO NOT TURN the unit upside down with the platter in
place.
DO NOT PRESS on the window in the replacement
platter or the vertical window frame.
PLATTER REMOVAL
No hardware or tools are required to remove the
platter (see Figure 5). Refer to the Maintenance
section of this manual for additional information on
platter replacement.
See caution statement on page 4.
FINGER RECESSES
REST both thumbs against the vertical window frame
for added stability when lifting the unit by the finger
recesses.
Figure 3
Figure 4
Figure 5
Figure 6
5
INTRODUCTION
MS2420SERIES DESIGN SPECIFICATIONS
Operational
Light Source: VLD 650 nm
Peak Laser Power: <1.5 mW
Horizontal Depth of Field: 0 mm - 152 mm (0”- 6”) for 0.33 mm (13 mil) Bar Code
Vertical Depth of Field: 0 mm - 216 mm (0”- 8.5”) for 0.33 mm (13 mil) Bar Code
No. of Scan Lines: 54 (38 Horizontal / 16 Vertical)
Motor Speed: 6000 / 6000 RPM (Horizontal / Vertical )
Min Bar Width: 0.127 mm (5.0 mil)
Decode Capability: All Standard 1-D Bar Codes, RSS-14, RSS-Expanded, and RSS-14 Limited Bar Codes
System Interfaces: RS232, Aux RS232, IBM468x/469x, and USB
DC Transformers: Class I; 5.2VDC @ 2.5A; 12VDC @ 0.8A
For Regulatory Compliance Information refer to pages 69 - 71.
Scale Capacities
Capacity: kg unit 6.0 / 15.0 kg lb. unit 15.0 / 30.0 lb.
Minimum Increments: kg unit 0.002 / 0.005 kg lb. unit 0.005 / 0.01 lb.
Maximum Static Weight: kg unit 75.0 kg lb. unit 150.0 lb.
Adjustments required: Calibration only.
Environmental
Operating Temperature: 0°C to 40°C (32°F to 104°F)
IP Rating: IP 55
Light Levels: 4842 Lux (450 foot-candles)
Storage Temperature: -40°C to 60°C (-40°F to 140°F)
Humidity: 5% to 95% Relative Humidity, Non-Condensing
Contaminants: Sealed to resist airborne particulate contaminants.
Specifications are subject to change without notice.
Ventilation: None Required
Scan (Scan) Speed: 5400 Scan Lines per Second (Scan) Zone: 360°
Blue Blue Flash Amber
Laser ON, Ready to Scan Good Read, Decoding Scale at Zero
Design Specifications
6
BASE MODEL CHARACTERISTICS
MS2420 Scanner / Mettler-Toledo DIVA Scale
Components
Figure 7. MS2420 Components
7
BASE MODEL CHARACTERISTICS
MS2420 Scanner / Mettler-Toledo DIVA Scale
Components
ITEM NO.DESCRIPTION OF ITEM IN FIGURE 7
1 Scale Zero Button (see page 38)
2 Amber LED, Scale Zero Indicator (see page 38)
3 Volume/Tone Multi-Function Button (see page 36)
4 Blue LED Indicators (see page 30)
5 Photocell Window
6 Speaker
7 Finger Recesses for Lifting (Located Under Platter)
8 Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window (Laser Aperture)
9 Flow Direction Indicator
Sealed Calibration Switch/Button Cover (Located Under Platter)
10
11 Product Weight Roll Bar / Platter Lift Handle
12 Leveling Bubble for Scale Arms
13 Diagnostic Indicator Display (see page 32 for Error Codes)
14 Interface, Aux Scanner and EAS Connectors ( see page 9 )
15 Power and Scale Connectors ( see page 9 )
16 Leveling Feet
Scanner/Diva Scale label information can be found on page 10.
On a fully installed unit the calibration switch cover should be sealed with a lead wire or paper seal. This seal
indicates the appropriate Federal, State and Local Weights and Measures authorities have calibrated the scale.
See the Scale Operation: Calibration section of this guide for further information.
8
BASE MODEL CHARACTERISTICS
MS2420 Scanner / Mettler-Toledo DIVA Scale
Dimensions
Specifications are subject to change without notice.
Connector Panel
Figure 8. MS2420 Dimensions
Figure 9. MS2420 Connector Panel
9
BASE MODEL CHARACTERISTICS
MS2420 Scanner/Diva Scale
Caution and Serial Number Labels
Figure 10. MS2420 Label Locations (Top) and Examples (Bottom)
Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV
To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source
10
(Safety Extra Low Voltage) according to EN/IEC 60950-1.
should meet applicable performance requirements for a limited power source.
INSTALLATION
Q
UICK INSTALLATION OUTLINE
The following is a quick preview of the steps required for 1
section.
• Determine clearance, ventilation and service access requirements.
• Determine checkout counter layout taking into account package flow, cable routing and power requirements.
• Choose the mounting option which provides the best cable/power access and unit stability.
• Unpack the unit.
• Make the appropriate countertop cutouts and install all support brackets.
• Place the unit in the counter.
• Install the platter.
• Follow the steps under the correct interface to connect the cables and power supply.
• Configure the unit for the correct interface.
• Calibrate the Diva scale.
SITE REQUIREMENTS
Before installing your MS2420 scanner/Diva scale, please consider the following items.
Vertical Clearance
A minimum clearance height of 5.25" from the checkout counter surface is needed for the vertical 'hood' on all of the scanner
models.
Ventilation and Spacing
All MS2420 models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. Metrologic
recommends that the temperature surrounding the unit does not exceed 40°C (104°F). There should be adequate convection
and minimal heat producing equipment in close proximity of the unit.
A cooling fan with a filter is recommended if there will be a conveyor motor or other heat producing equipment close to the unit
that will create a high temperature environment.
Adequate spacing between the unit and the checkout counter opening is required for proper operation of the scale. When the
scanner/Diva scale model is mounted properly, the scale platter should be able to move up and down freely without hitting the
edges of the checkout counter cutout. Refer to Installing the Unit in the Counter beginning on page 14 of this guide for
detailed cutout dimensions and mounting instructions.
ServiceAccess
When routing and installing the cable(s) and power supply, make sure you leave access that these components may be
swapped easily without the need to remove the unit from the checkout counter.
When changing the StratosSWAP™ optics engine modules, Metrologic recommends removing the unit completely from the
checkout counter.
When calibrating or zeroing the scale, do not remove the unit from the checkout counter. Refer to the Scale Operation Section
beginning on page 38 of this guide for detailed instructions on zeroing and calibration.
st
time installations. Each item is discussed in detail later in this
11
INSTALLATION
SITE REQUIREMENTS
Power Installation
The Power Supply (AC/DC) should be connected to an AC Outlet that is free of electrical noise (clean). A qualified electrician
can determine the amount of electrical noise on the AC line. See additional information on power installation and restrictions
under the Installation: Interface section of this manual.
Checkout Counter Layout Considerations
When placing a scanner in a checkout counter, the following factors should be considered.
• Items should flow at a distance to the operator that maximizes comfort. The operator should not need to stretch or strain
• The MS2420 can scan a bar code on five sides of a package. The packages should flow into the scan area that provides
• In what direction are the packages flowing? Most checkout counters are designed for left-handed takeaway. If the
Metrologic recommends using a switched AC outlet. The switch should be located on the operator’s side of the
checkout counter in close proximity to the MS2420 to facilitate calibration and service of the unit.
to reach for and scan packages.
the maximum reading performance. No lifting or orientation of the items is necessary. A properly placed item diverter can
maximize the flow of packages.
operator is facing the vertical window of the scanner, packages flow from the operator's right to left. The packages are in
queue on the conveyor to the right and the bagging is to the left.
12
INSTALLATION
UNPACKING THE UNIT
1. Make sure the shipping box is top-side up before opening.
2. Remove the accessories box and check the box’s content
for the following items.
• Product Manuals
• Power Supply
• Communication Cables
• Remote Scale Display (Optional)
3. Carefully remove the platter and store it in a safe location
until the unit is properly installed into the checkout counter.
4. Remove both cardboard inserts from the box.
5. Lift the MS2420 scanner out of the box by carefully
grasping both sides near the center of the unit and lifting
directly up. Refer to Figure 13 for hand placement.
Important!Do not remove the MS2420 scanner from the
box by grabbing the shipping foam. This can
result in the unit falling!
6. Carefully remove the shipping foam from around
the MS2420 scanner.
Figure 11
Figure 12
Figure 13
Figure 14
13
INSTALLATION
UNPACKING THE UNIT
MS2420 Package Warning
There is a protective film located on the topside platter surface, vertical scan windows outer surface, and the horizontal scan
windows top surface. These protective films must
Both foam wedges securing the scale arms during shipping must
be removed prior to performing any scanner operation (see Figure 15).
be removed or the scale will not function (see Figure 15)!
Figure 15. Protective shipping foam and lining.
Do not discard these instructions and shipping foam wedges! If the unit is going to be reshipped at any time
this foam must be reinstalled prevent damage to the scale arms during shipping.
INSTALLING THE UNIT IN THE COUNTER
Before starting to mount the MS2420 determine:
• the scanner's orientation in reference to the operator and the direction of package flow,
• the mounting method that provides the most stability for the scanner and
• if any additional materials or tools are required for installation.
Lifting the Unit by the Finger Recesses
There are two finger recesses located under the removable
platter near the base of the vertical window. These finger
recesses are provided to assist in installation when placing the
unit in the checkout counter cutout (See Figure 16).
To decrease the risk of dropping the unit during
installation, rest both thumbs against the vertical window
frame for added stability when lifting the unit by the finger
recesses. The unit may tilt forward when lifted by the finger
recesses if it is not stabilized making installation in the
countertop cutout difficult.
Figure 16. Lifting the Unit by the Finger Recesses
14
INSTALLATION
INSTALLING THE UNIT IN THE COUNTER
MS2420 Mounting Diagram
Specifications are subject to change without notice.
Figure 17. MS2420 Mounting Diagram
15
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
RS232
The following steps describe how to properly install the cables for an RS232 MS2420 application. The scanner/Diva scale
must then be configured to match the host’s RS232 parameters. Cable installation alone does not guarantee that the
MS2420 will communicate properly with the host system.
Configuration bar codes are located in the MetroSelect Configuration Guide
MS2x20 Stratos Series Scanner/Diva Scale Configuration Addendum (MLPN 00-02272x).
(MLPN 00-02407x) and the
1. Turn off the host system.
2. Plug the 10-pin RJ45 end of the RS232 interface cable (MLPN 57-57210x-N-3)
into the 10-pin socket labeled Scanner Host RS232, on the bottom of the MS2420. Refer to the figure on page 17.
3. Connect the other end of the RS232 cable to the proper communication port on the host device.
Before continuing, verify that the RS232 interface cable is connected to the appropriate interface socket on the
scanner. An incorrect cable connection can cause communication problems or potential damage to the scanner
and/or terminal.
Steps 4 and 5 are for dual cable interfaces where the scale and the scanner connect to the host with their own separate
communication cables. Skip to step 6 for a single cable interface where the scale and scanner connect to the host with a
single cable.
4. Plug the dual interface cable (MLPN 57-57000x-N-3) into the 10-pin socket labeled, Scale RS232 to Host, on the bottom
of the MS2420.
5. Connect the other end of the dual interface cable (MLPN 57-57000x-N-3) to the appropriate communication port on the
host’s scale device.
6. Plug the optional remote scale display cable (MLPN 46-00375, 46-00376, or 46-00377) into the 10-pin socket labeled, Scale to Display, on the bottom of the MS2420.
7. Plug the external power supply (MLPN 46-002xx) into the 3-pin Molex socket labeled, DC Power In, on the bottom of the
MS2420.
Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet. The outlet
should be located near the equipment and be easily accessible.
Metrologic recommends using a switched AC outlet. The switch should be located on the operator’s side of the
checkout counter in close proximity to the MS2420 to facilitate calibration and service of the unit.
8. Connect AC power to the transformer. If the AC outlet is equipped with an on/off switch, turn the power on.
16
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
RS232
9. Turn on the host system.
10. Scan the recall Recall Defaults bar code.
The Recall Defaults bar code is located in the MetroSelect Configuration Guide, under Need to Start Over
page xi (MLPN 00-02407x).
11. Configure the MS2420 to match the host system’s RS232 parameters.
Refer to the MetroSelect Configuration Guide (MLPN 00-02407x) under Section G: RS232 for enabling RS232
Mode (scan the recall defaults bar code first).
Refer to the MS2x20 Stratos Series Scanner/Diva Scale Configuration Addendum (MLPN 00-02272x) for scale,
dual cable and single cable configuration bar codes.
on
xx** Specifies international connection. See the Base Kit Components and Optional Accessories section of this guide for a
complete listing.
See power source caution statement on page 10 of this manual.
The following steps describe how to properly install the cables for a Full Speed USB MS2420 application. The scanner/Diva
scale must then be configured to match the host’s USB parameters. Cable installation alone does not guarantee that the
MS2420 will communicate properly with the host system.
Configuration bar codes are located in the MetroSelect Configuration Guide(MLPN 00-02407x) and the
MS2x20 Stratos Series Scanner/Diva Scale Configuration Addendum (MLPN 00-02272x).
1. Turn off the host system.
2. Plug the 10-pin RJ45 end of the USB interface cable (MLPN 57-57201x-N-3 or 57-57227x-N-3) into the 10-pin socket
labeled, Scanner Host USB, on the bottom of the MS2420. Refer to the figure on page 20.
3. Connect the other end of the USB interface cable to the appropriate USB port on the host device.
Before continuing, verify that the USB interface cable is connected to the appropriate socket on the scanner. An
incorrect cable connection can cause communication problems or potential damage to the scanner and/or terminal.
Manufacturers Note: Plugging the scanner into the USB port of the host does not guarantee that scanned
information will appear at the host. A software driver and correct configuration setting are also required for proper
communication to occur.
Steps 4 and 5 are for dual cable interfaces where the scale and the scanner connect to the host with their own separate
communication cables. Skip to step 6 for a single cable interface where the scale and scanner connect to the host with a
single cable.
4. Plug the dual interface cable (MLPN 57-57000x-N-3) to the 10-pin socket labeled, Scale RS232 to Host, on the bottom of
the MS2420.
5. Connect the other end of the dual interface cable (MLPN 57-57000x-N-3) to the appropriate communication port on the
host’s scale device.
6. Plug the optional remote scale display cable (MLPN 46-00375, 46-00376, or 46-00377) into the 10-pin socket labeled,
Scale to Display, on the bottom of the MS2420.
7. Plug the external power supply (MLPN 46-002xx) into the 3-pin Molex socket labeled, DC Power In, on the bottom of the
MS2420.
Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet. The outlet
should be located near the equipment and be easily accessible.
Metrologic recommends using a switched AC outlet. The switch should be located on the operator’s side of the
checkout counter in close proximity to the MS2420 to facilitate calibration and service of the unit.
8. Connect AC power to the transformer. If the AC outlet is equipped with an on/off switch, turn the power on.
18
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
ULL SPEED USB
F
9. Turn on the host system.
10. Configure the MS2420 to match the host system’s USB parameters.
For Single Cable Applications:
The IBM OEM Full Speed USB English and Metric bar codes are located in the MS2x20 Stratos Series
Scanner/Diva Scale Configuration Addendum (MLPN 00-02272x) under Scanner Configuration Bar Codes:
Single Cable Protocols for POS Compatibility, IBM OEM Full Speed USB.
For Dual Cable Applications:
The IBM OEM Full Speed USB Communication Defaults bar code is located in the MS2x20 Stratos Series
Scanner/Diva Scale Configuration Addendum (MLPN 00-02272x) under Scanner Configuration Bar Codes:
Dual Cable Scanner Configuration Bar Codes, IBM OEM Full Speed USB Communication Defaults and IBM OEM
Full Speed USB Protocols.
FOR USBSERIAL EMULATION MODE OR KEYBOARD EMULATION MODE ONLY
These features can only be used for Dual Cable Applications.
11. Configure the MS2420 for USB Serial Emulation Mode or USB Keyboard Emulation Mode by scanning the appropriate
configuration bar codes in the USB section of the MetroSelect Configuration Guide (
under Low Speed USB. Any low speed USB warnings may be disregarded when utilizing these codes for a
Full Speed USB MS2420 scanner.
MLPN 00-02407x)
These features can only be used for Dual Cable Applications. The IBM OEM Full Speed USB
Communication Defaults bar code listed in step 10 must be scanned before scanning one of these barcodes or
this feature will not work properly.
19
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
F
ULL SPEED USB
20
xx** Specifies international connection. See the Base Kit Components and Optional Accessories section of this guide for a
complete listing.
See power source caution statement on page 10 of this manual.
Figure 19. USB Cable Installation Schematic
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