2011 Mariner Hybrid (mhv)
Owners Guide, 1st Printing
USA (fus)
Table of Contents
Maintenance and Specifications289
Engine compartment292
Engine oil295
Battery298
Engine Coolant and Motor/Electronics Coolant300
Fuel information306
Air filter(s)318
Part numbers322
Maintenance product specifications and capacities323
Engine data326
Accessories329
Ford Extended Service Plan332
Scheduled Maintenance Guide336
Normal scheduled maintenance and log342
Index355
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
2011 Mariner Hybrid (mhv)
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3
Introduction
CONGRATULATIONS
Congratulations on acquiring your new Mercury Hybrid. Please take the
time to get well acquainted with your vehicle by reading this handbook.
The more you know and understand about your vehicle, the greater the
safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
• In the United States: www.ford.com
• In Canada: www.ford.ca
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
WARNING: Fuel pump and high voltage battery shut-off
switches: In the event of an accident the fuel pump shut-off
switch may automatically cut off the fuel supply to the engine and the
high voltage shut-off switch cuts off power from the high voltage
battery. These switches can also be activated through sudden vibration
(e.g. collision when parking). For information on resetting the fuel
pump shut-off switch and the high voltage battery shutoff switch, refer
to the Fuel pump/high voltage shut-off switches in the RoadsideEmergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
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Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towing in the Tires, Wheels and Loading chapter.
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Introduction
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. See Engine oil in the
Maintenance and Specifications chapter for more information on oil
usage.
HYBRID OPERATION
This hybrid vehicle combines electric and gasoline propulsion without
compromise, to provide breakthrough performance and efficiency. It
requires no special fuels and never has to be plugged in. Familiarizing
yourself with these unique characteristics will help ensure optimal
performance from your new vehicle.
Normal vehicle operation
Starting: Turn the ignition key to the start position while your vehicle is
in P (Park). A green vehicle symbol (called the Ready Indicator Light)
will appear in the lower right corner of the instrument cluster to indicate
the vehicle is on. This indicator will remain on while the vehicle is on,
whether the engine is running or not, to indicate the vehicle is capable of
movement (using its electric motor, engine, or both). The message
center on the cluster will also momentarily display ⬙Ready to Drive⬙
when the vehicle is successfully started. The vehicle’s computer will
determine if an engine start is required. Typically, the engine will not
start unless the vehicle is cold, a climate control change is requested, or
the accelerator is depressed.
Note: You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Driving: The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
• Considerable vehicle acceleration
• Vehicle speed above 40 mph (65 km/h)
• Ascending a hill
• Charge level of high voltage battery is low
• Very high or low outside temperature (to provide system
cooling/heating)
• Engine not warm enough to provide passenger requested cabin
temperature
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Stopping: The gas engine may shut off to conserve fuel as you come to
a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation: Due to the technologically advanced,
electronically-controlled Continuously Variable Transaxle (eCVT) you will
not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral: It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear: L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse: (R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery: Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the driver-side cargo trim panel. Avoid placing objects over the vent
holes which block air flow to the high voltage battery.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer to Jump starting(Low voltage [underhood] battery only) in the Roadside Emergencies
chapter and also refer to Low and high voltage battery — storage in
the Maintenance and Specifications chapter.
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Introduction
Engine: The engine speed in your hybrid is not directly tied to your
vehicle speed. Your vehicle’s engine and transmission are designed to
deliver the power you need at the most efficient engine speed. During
heavy accelerations, your hybrid may reach high engine speeds (up to
6000 RPM). This is characteristic of the Atkinson cycle engine
technology helping to maximize your hybrid’s fuel economy.
In prolonged mountainous driving, you may see the engine tachometer
changing without your input. This is intentional and maintains the
battery charge level. You may also notice during extended downhill
driving that your engine continues to run instead of shutting off.
During this “engine braking”, the engine stays on, but it’s not using any
fuel. You may also hear a slight whine or whistle when operating your
vehicle. This is the normal operation of the electric generator in the
hybrid system.
During certain events (such as vehicle servicing) your low voltage
(underhood) battery may become disconnected or disabled. When this
occurs, and after reconnecting the low voltage (underhood) battery and
driving the vehicle, the engine may continue to operate for 3-5 seconds
after the key is turned to the off position. This is a normal condition, as
the vehicle’s computers are relearning the operating characteristics of
your particular engine in order to operate it at maximum efficiency.
Braking: Your hybrid is equipped with standard hydraulic braking and
regenerative braking. Regenerative braking is performed by your
transmission and it captures brake energy and stores it in your high
voltage battery.
Driving to optimize fuel economy
Your fuel economy should improve throughout your hybrid’s break-in
period. As with any vehicle, fuel economy can be significantly impacted
by your driving habits and accessory usage. For best results, keep in
mind these tips:
Tire Inflation: Keep tires properly inflated and only use recommended
size.
Drive Habits: Aggressive driving increases the amount of energy
required to move your vehicle. In general, better fuel economy is
achieved with mild to moderate acceleration and deceleration. Moderate
braking is particularly important since it allows you to maximize the
energy captured by the regenerative braking system.
NOTE: Having your engine running is not always an indication of
inefficiency – in some cases it is actually more efficient than driving in
electric mode.
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Introduction
Additional Tips:
• Do not carry extra loads
• Be mindful of adding external accessories that may increase
aerodynamic drag
• Observe posted speed limits
• Perform all scheduled maintenance
• There is no need to wait for your engine to “warm up”. The vehicle is
ready to drive immediately after starting
Refer to Essentials of good fuel economy in the Maintenance andSpecifications chapter for more fuel saving tips.
Frequently asked questions
QuestionAnswer
What are the
series of clicks
from the cargo
area when I first
turn the key in
the ignition?
Why does the
engine
sometimes start
at key-on?
After I start my
car in the
morning, why
does it take a
long time before
the engine shuts
down?
The high voltage battery is electrically isolated from
the rest of the vehicle when the key is off. When
the key is turned to on, high voltage contactors
inside the battery are closed to make the electricity
available to the motor/generator and enable the
vehicle to drive. The clicks are the sound of these
contactors as they close and open during start up
and shut down.
The vehicle’s computer will determine if an engine
start is necessary for cabin heating or windshield
defrost. The engine will also be started when
ambient temperatures are low.
There are several reasons the engine stays on for an
extended amount of time when it is first started.
One common reason is to ensure that the emissions
components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this
“engine-ON” time is extended.
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Introduction
QuestionAnswer
Why does my
engine never
shut down above
40 mph
(65 km/h)?
Why does my
engine stay ON
when it’s
extremely cold
outside?
Why does my
engine rev up so
high sometimes
when I
accelerate?
What does it
mean when my
power assist
gauge moves to
theright?Tothe
left?
What is the fan
noise I hear from
the rear of my
hybrid?
The engine is required to turn on above this speed
to protect the transaxle hardware.
In order to ensure that the climate control system
can begin heating the cabin and/or defrosting the
windshield as soon as a driver requests it, the
engine coolant temperature has to be kept
sufficiently hot. Keeping the engine on is required
to maintain the correct minimum temperature.
Your vehicle’s engine and transmission are designed
to deliver the power you need at the most efficient
engine speed. This may be higher than expected
during heavy accelerations, and may fluctuate
during steady state driving. These are
characteristics of the Atkinson engine cycle and the
eCVT transaxle technology that help maximize your
hybrid’s fuel economy.
Electricity is coming out of the battery when the
gauge moves to the right. Electricity is going into
the battery when the gauge moves to the left.
The fan noise comes from two fans located inside
the high voltage battery. These fans turn on when
the battery requires cooling air. The fan speed, and
associated noise level, will change according to both
the amount of cooling required and the speed of the
vehicle to maintain good performance.
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QuestionAnswer
How far can I go
in Electric Drive
if I run out of
gas?
What is the
engine oil change
service interval?
Can I put E10 or
E85 in my
vehicle, and how
will it affect my
fuel economy?
How long will my
high voltage
battery last?
Does it need
maintenance?
Can you charge
the battery with
aplugintoan
A/C outlet?
Can I tow the
hybrid behind my
motor home with
all four wheels
down?
Running out of gas is not recommended. However,
you may be able to go about one mile, driving at
30 mph (48 km/h), if the battery has a normal state
of charge.
The engine oil should be changed every
10,000 miles (16,000 km) under normal operating
conditions. See the Scheduled Maintenance Guide
chapter.
Your hybrid vehicle can use E10 (10% ethanol, 90%
gasoline) fuel, but you may notice slightly reduced
fuel economy because ethanol contains less energy
per gallon than gasoline. Your hybrid vehicle is not
designed to use E85 (85% ethanol).
The high voltage battery system is designed to last
the life of the vehicle and requires no maintenance.
There are no provisions for charging the high
voltage battery from a power supply external to the
vehicle.
Yes. Your hybrid vehicle can be “flat-towed” without
modification. See the Recreational towing section
in the Tires, Wheels and Loading chapter for more
information.
Introduction
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Introduction
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the WarrantyGuide that is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING: Please read the section Airbag Supplemental
Restraint System (SRS) in the Seating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING: Front seat mounted rear-facing child or infant seats
should NEVER be placed in front of an active passenger airbag.
Notice to owners of pickup trucks and utility type vehicles
WARNING: Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Using your vehicle with a snowplow
Do not use this vehicle for snowplowing.
Your vehicle is not equipped with a snowplowing package.
Using your vehicle as an ambulance
Do not use this vehicle as an ambulance.
Your vehicle is not equipped with the Ford Ambulance Preparation
Package.
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Introduction
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See your SYNC威 supplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
• How fast the vehicle was travelling; and
• Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
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Introduction
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC威 or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC威 supplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNC威 supplement
for more information.
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CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this Owner’s Guide. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
Owner’s Guide is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export. Refer to this Owner’s Guide for all other required
information and warnings.
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Introduction
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
Fasten Safety BeltAirbag - Front
Airbag - Side
Child Seat Tether
Anchor
Anti-Lock Brake SystemParking Brake System
Brake Fluid Non-Petroleum Based
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
See Owner’s Guide
Child Seat Lower
Anchor
Brake System
Parking Aid System
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/Demist
16
Rear Window
Defrost/Demist
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Vehicle Symbol Glossary
Introduction
Power Windows
Front/Rear
Child Safety Door
Lock/Unlock
Power Window Lockout
Interior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine Coolant
Engine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or Sparks
Battery Acid
Explosive GasFan Warning
Power Steering Fluid
Maintain Correct Fluid
Level
Service Engine SoonEngine Air Filter
MAX
MIN
Passenger Compartment
Air Filter
Check Fuel Cap
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Jack
Low Tire Pressure
Warning
17
Instrument Cluster
WARNING LIGHTS AND CHIMES
Shown in standard measure. Metric similar.
CHARGEASSIST
F
3
RPM
x 1000
4
2
1
0
EV
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause extensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Service engine soon: The service
engine soon indicator light
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon
light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon light blinks eight times, it means that the vehicle is not ready for
I/M testing. See the Readiness for Inspection/Maintenance (I/M)testing in the Maintenance and Specifications chapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II) in the Maintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
18
E
20
40
0
MPH
5
6
7
0
6
80
100
km/h
120
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Instrument Cluster
WARNING: Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning light: To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, seek service immediately from your authorized dealer. Illumination
after releasing the parking brake indicates low brake fluid level or a
brake system malfunction and the brake system should be inspected
immediately by your authorized dealer.
WARNING: Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
Anti-lock brake system: If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
Airbag readiness: If this light fails
to illuminate when the ignition is
turned to the on position, continues
to flash or remains on, have the
system serviced immediately by your authorized dealer. A chime will
sound when there is a malfunction in the indicator light.
BRAKE
P!
ABS
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Instrument Cluster
Safety belt: Reminds you to fasten
your safety belt. A Belt-Minder威
chime will also sound to remind you
to fasten your safety belt. Refer to
the Seating and Safety Restraints
chapter to activate/deactivate the Belt-Minder威 chime feature.
Stop safely hazard warning:
Indicates hybrid component
fault/failure that will cause the
vehicle to shutdown, fail to start or
enter into a limited operating mode. A message may also display in the
message center.
Note: If the vehicle is still running, the vehicle may soon
shutdown without further warning and should be stopped safely.
If this lamp is lit, stop the vehicle, shift to P (Park), turn the key to the
off position, and attempt to restart the vehicle. If the fault remains, the
vehicle may require refueling, jump starting or service. For information
regarding the low-voltage (12–volt) battery only, please refer to Jump
starting (low voltage [underhood] battery only) in the Roadside
Emergencies chapter.
Ready indicator light: Illuminates
once the vehicle has successfully
started. Indicates the vehicle is
ready to drive even when you don’t
hear the engine running.
Charging system: Illuminates when
the 12–volt battery is not charging
properly. If it stays on while the
engine is running, there may be a
malfunction with the charging system. Contact your authorized dealer as
soon as possible. This indicates a problem with the electrical system or a
related component.
Engine oil pressure: Illuminates
when the oil pressure falls below the
normal range. Check the oil level
and add oil if needed. If the warning
light stays on, even though the oil level is correct, do not start the
engine and contact your authorized dealer as soon as possible. This
indicates a problem with the engine or a related component. Refer to
Engine oil in the Maintenance and Specifications chapter.
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Instrument Cluster
High engine or high motor
electronic coolant temperature:
Illuminates when the engine coolant
or motor electronics coolant temperature is high. The message center
displays HIGH ENGINE TEMPERATURE / HIGH MOTOR
TEMPERATURE when the engine coolant or motor electronics are
overheating. Stop the vehicle as soon as safely possible, turn off the
engine, and let it cool. Check the coolant and coolant level. If the light
and message stays on or continues to turn on after the vehicle warms
up, contact your authorized dealer as soon as possible. Continuing to
drive with an overheated engine can cause serious engine damage. This
indicates a problem with the engine or a related component. Refer to
Engine coolant and motor/electronics coolant in the Maintenance
and Specifications chapter.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac威: Flashes
momentarily when the
AdvanceTrac威/traction control is
active. If the light remains on, have
the system serviced immediately, refer to the Driving chapter for more
information.
AdvanceTrac威 off: Illuminates solid
when the traction control has been
disabled by the driver. Flashes for
3 seconds and turns solid when
trailer sway is disabled by driver.
Refer to the Driving chapter for more information.
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
to Inflating your tires in the Tires, Wheels and Loading chapter. When
the ignition is first turned to on, the light will illuminate for three
seconds to ensure the bulb is working. If the light does not turn on or
begins to flash, have the system inspected by your authorized dealer. For
more information on this system, refer to Tire pressure monitoringsystem (TPMS) in the Tires, Wheels and Loading chapter.
OFF
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Instrument Cluster
Low fuel: Illuminates when the fuel
level in the fuel tank is at or near
empty (refer to Fuel gauge in this
chapter).
Speed control: Illuminates when
the speed control is engaged. Turns
off when the speed control system
is disengaged.
Anti-theft system: Flashes when
the SecuriLock威 passive anti-theft
system has been activated.
Throttle control/Powertrain:
Illuminates when a powertrain fault
has been detected. Contact your
authorized dealer as soon as
possible.
Door ajar: Illuminates when the
ignition is in the on position and any
door is open.
Turn signal: Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators flash faster, check for a burned out bulb.
High beams: Illuminates when the
high beam headlamps are turned on.
Key-in-ignition warning chime: Sounds when the key is left in the
ignition in the off or accessory position and the driver’s door is opened.
Headlamps on warning chime: Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on chime: Sounds when the parking brake is left on and
the vehicle is driven. If the warning stays on after the park brake is off,
contact your authorized dealer as soon as possible.
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Instrument Cluster
HEV engine off reminder chime: Sounds for 10 seconds when the
PRNDL is in the P (Park) position and the Driver’s door is ajar (open)
while ignition is on. Always turn your ignition key to off and remove key
before leaving your vehicle. (The engine may be off when the vehicle is
stopped, yet the key is on, and the engine can turn on at any time)
Message center activation chime: Sounds when a warning message
(except PARK BRAKE ENGAGED while parked) appears in the message
center display for the first time.
GAUGES
Shown in standard measure. Metric similar.
CHARGEASSIST
F
3
RPM
x 1000
4
2
1
0
EV
E
5
6
40
20
7
0
6
80
100
80
120
60
40
20
0
km/h
0
MPH
140
160
180
100
12
0
Speedometer: Indicates the
current vehicle speed.
2011 Mariner Hybrid (mhv)
Owners Guide, 1st Printing
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23
Instrument Cluster
Battery gauge: Provides
information about the vehicle’s
energy usage.
• ASSIST — Battery provides extra
power to boost the vehicle’s
acceleration.
• CHARGE — Storing extra energy in the battery when coasting or
slowing down.
Odometer: Registers the total miles
(kilometers) of the vehicle.
Refer to Message center in this
chapter on how to switch the
display from Metric to English.
Trip odometer: See TRIP A/B
under Message center in this
chapter.
Tachometer: Indicates the engine
speed in revolutions per minute.
Driving with your tachometer
pointer continuously at the top of
the scale may damage the engine.
The pointer will indicate engine
RPMs when the engine is running
and point at the EV symbol when
the engine is off and the vehicle is
running on pure electrical power.
Fuel gauge: Indicates
approximately how much fuel is left
in the fuel tank (when the ignition
is in the on position). The fuel
gauge may vary slightly when the
vehicle is in motion or on a grade.
Refer to Filling the tank in the
Maintenance and Specifications
chapter for more information.
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Instrument Cluster
MESSAGE CENTER
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with an informational message followed by a long indicator
chime.
The message center display is located in the instrument cluster.
Info
Press the INFO button repeatedly to
cycle through the following features:
TRIP A/B
Registers the distance of individual trips. Press and release INFO button
until the A or B trip appears in the display (this represents the trip
mode). Press and hold the RESET button for two seconds to reset.
Refer to UNITS later in this section to switch the display from Metric to
English.
MYKEY MILES (km) (If programmed)
For more information, refer to MyKey™ in the Locks and Security
chapter.
MILES (km) TO E
This displays an estimate of approximately how far you can drive with
the fuel remaining in your tank under normal driving conditions.
Remember to turn the ignition off when refueling to allow this feature to
correctly detect the added fuel.
LOW FUEL LEVEL will display when you have approximately 50 miles
(80 km), to empty. Press RESET to clear this warning message. It will
return at approximately 25 miles (40 km), 10 miles (16 km) and 0 miles
(0 km) miles to empty.
Distance to empty is calculated using a running average fuel economy,
which is based on your recent driving history of 500 miles (800 km).
This value is not the same as the average fuel economy display. The
running average fuel economy is re-initialized to a factory default value if
the battery is disconnected.
2011 Mariner Hybrid (mhv)
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25
Instrument Cluster
AVG MPG (L/100km)
Average fuel economy displays your average fuel economy in miles/gallon
or liters/100 km.
If you calculate your average fuel economy by dividing distance traveled
by gallons of fuel used (liters of fuel used by 100 kilometers traveled),
your figure may be different than displayed for the following reasons:
• Your vehicle was not perfectly level during fill-up
• Differences in the automatic shut-off points on the fuel pumps at
service stations
• Variations in top-off procedure from one fill-up to another
• Rounding of the displayed values to the nearest 0.1 gallon (liter)
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET button (press and hold RESET for
two seconds in order to reset the function) after setting the speed
control to get accurate highway fuel economy readings.
For more information refer to Essentials of good fuel economy in the
Maintenance and Specifications chapter.
MPG (L/km)
This displays instantaneous fuel economy as a bar graph ranging from ↓
poor economy to ↑ excellent economy.
Your vehicle must be moving to calculate instantaneous fuel economy.
When your vehicle is not moving, this function shows ↓, one or no bars
illuminated. Instantaneous fuel economy cannot be reset.
ELECT ENERGY
Displays the state of charge of the high voltage battery. For normal
operation ELECT ENERGY OK will be displayed.
Blank Screen
The message center display will be blank after cycling through all of the
Info menu items.
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Instrument Cluster
System check and vehicle feature customization
Press the SETUP button repeatedly
to cycle the message center through
the following features:
PRESS RESET FOR ENGLISH
When entering the setup menu and a non-English language has been
selected, this message will be displayed to change back to English.
Press the RESET button to change back to English.
RESET FOR SYSTEM CHECK
When this message appears, press the RESET button and the message
center will begin to cycle through the following systems and provide a
status of the item if needed.
1. OIL LIFE
2. ELEC DRIVE
3. BRAKE SYSTEM
4. LIFTGATE AND GLASS
5. DTE/FUEL LEVEL
6. MYKEY DISTANCE (if a MyKey™ is programmed)
7. MYKEY(S) PROGRAMMED
8. ADMIN KEYS PROGRAMMED
9. PARK AID (if equipped)
Note: Some systems show a message only if a condition is present.
OIL LIFE
This displays the remaining oil life.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. USE ONLY
RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100% after each oil change,
perform the following:
1. Press and release the SETUP button to display “OIL LIFE XXX%
HOLD RESET = NEW”.
2. Press and hold the RESET button for two seconds and release to reset
the oil life to 100%.
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Instrument Cluster
Note: To change oil life 100% value to another value, proceed to Step 3.
3. Once “OIL LIFE SET TO XXX%” is displayed, release and press the
RESET button to change the Oil Life Start Value. Each release and press
will reduce the value by 10%.
UNITS
Displays the current units English or Metric.
Press the RESET button to change from English to Metric.
AUTOLAMP (if equipped)
This feature keeps your headlights on for up to three minutes after the
ignition is switched off.
Press the RESET control to select the new Autolamp delay values of 0,
10, 20, 30, 60, 90, 120 or 180 seconds.
AUTOLOCK
This feature automatically locks all vehicle doors when the vehicle is
shifted into any gear, putting the vehicle in motion.
Press RESET to turn autolock on or off.
AUTOUNLOCK
This feature automatically unlocks all vehicle doors when the driver’s
door is opened within 10 minutes of the ignition being turned off.
Press RESET to turn autounlock on or off.
PARK AID (if equipped)
This feature sounds a warning tone to warn the driver of obstacles near
the rear bumper, and functions only when R (Reverse) gear is selected.
Press RESET to turn it off or on.
CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY
For more information refer to MyKey™ in the Locks and Security
chapter.
ZONE [XX] RESET = CHANGE
For more information on the compass and compass set up, refer to
Electronic compass in the Driver Controls chapter.
RESET FOR CALIBRATION
For more information on the compass and compass set up, refer to
Electronic compass in the Driver Controls chapter.
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2011 Mariner Hybrid (mhv)
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Instrument Cluster
LANGUAGE = ENGLISH / SPANISH / FRENCH
Allows you to choose which language the message center will display in.
Selectable languages are English, Spanish, or French.
Waiting four seconds or pressing the RESET button cycles the message
center through each of the language choices.
Press and hold the RESET button for two seconds to set the language
choice.
System warnings/information
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
In the event of a multiple warning situation, the message center will
cycle the display to show all warnings by displaying each one for four
seconds.
The message center will display the last selected feature if there are no
more warning messages.
Types of messages and warnings:
• Some messages will appear briefly to inform you of something you
may need to take action on or be informed of.
• Some messages will appear once and then again when the vehicle is
restarted.
• Some messages will reappear after clearing or being reset if a problem
or condition is still present and needs your attention.
• Some messages can be acknowledged and reset by pressing RESET.
This allows you to use the full message center functionality by clearing
the message.
DRIVER DOOR AJAR — Displayed when the driver’s door is not
completely closed.
PASSENGER DOOR AJAR — Displayed when the passenger side door
is not completely closed.
REAR LEFT DOOR AJAR — Displayed when the rear left door is not
completely closed.
REAR RIGHT DOOR AJAR — Displayed when the rear right door is
not completely closed.
STOP SAFELY NOW — Displayed when the stop safety hazard warning
lamp is illuminated. This indicates a hybrid component fault/failure that
will cause the vehicle to shut down, fail to start or enter into limited
operating mode.
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2011 Mariner Hybrid (mhv)
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Instrument Cluster
Note: If the vehicle is still running, it may soon shut down without
further warning and should be stopped safely. Contact your authorized
dealer as soon as possible.
HIGH ENGINE TEMPERATURE — Displayed when the engine
coolant is overheating. Engine coolant temperature warning lamp will
illuminate indicating coolant temperature is high. Stop the vehicle as
soon as safely possible, turn off the engine and let it cool. Check the
coolant level. Refer to Engine coolant in the Maintenance andSpecifications chapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
WARNING: When the engine and radiator are hot, scalding
coolant and steam may shoot out under pressure and cause
serious injury. Do not remove the cooling system cap when the engine
and radiator are hot.
HIGH MOTOR TEMPERATURE — Displayed when the motor
electronics are overheating. Stop the vehicle as soon as safely possible,
turn off the engine and let it cool. Refer to Engine coolant andmotor/electronics coolant in the Maintenance and Specifications
chapter. If the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
READY TO DRIVE — Momentarily displayed once the vehicle has
successfully started. Indicates the vehicle is ready to drive even when
you don’t hear the gasoline engine running.
PARK BRAKE ENGAGED — Displayed when the manual park brake is
set, the engine is running and the vehicle is driven more than 3 mph
(5 km/h). If the warning stays on after the park brake is released,
contact your authorized dealer as soon as possible.
XXX MILES TO E FUEL LEVEL LOW — Displayed as an early
reminder of a low fuel condition.
LIFTGATE / GLASS AJAR — Displayed when the liftgate or liftgate
glass is not completely closed. Press RESET to reset display.
CHECK BRAKE SYSTEM — Displayed when the braking system is not
operating properly. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
CHECK FUEL FILL INLET — Displayed when the fuel fill inlet may
not be properly closed. Refer to Easy Fuel™ “no cap” fuel system in
the Maintenance and Specifications chapter.
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2011 Mariner Hybrid (mhv)
Owners Guide, 1st Printing
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