Table of Contents
Introduction 4
Instrument Cluster 10
Warning and control lights 10
Gauges 15
Entertainment Systems 19
AM/FM stereo cassette with CD 19
CD changer 30
Climate Controls 35
Electronic automatic temperature control 35
Lights 40
Headlamps 40
Turn signal control 43
Bulb replacement 44
Driver Controls 50
Windshield wiper/washer control 50
Steering wheel adjustment 51
Power windows 54
Mirrors 55
Speed control 57
Locks and Security 67
Keys 67
Locks 67
Anti-theft system 69
1
Table of Contents
Seating and Safety Restraints 80
Seating 80
Safety restraints 83
Air bags 96
Child restraints 104
Driving 115
Starting 115
Brakes 119
Traction control/AdvanceTrac 122
Air suspension 124
Transmission operation 124
Vehicle loading 129
Trailer towing 131
Roadside Emergencies 135
Getting roadside assistance 135
Hazard flasher switch 136
Fuel pump shut-off switch 136
Fuses and relays 137
Changing tires 144
Jump starting 149
Wrecker towing 154
Customer Assistance 155
Reporting safety defects (U.S. only) 163
2
Table of Contents
Cleaning 164
Maintenance and Specifications 170
Engine compartment 172
Engine oil 173
Battery 177
Fuel information 184
Air filter(s) 197
Part numbers 201
Refill capacities 202
Lubricant specifications 203
Accessories 208
Index 210
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2002 Ford Motor Company
3
Introduction
The following warning may be required by California law:
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Mercury. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle the greater the safety
and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
• In the United States: www.ford.com
• In Canada: www.ford.ca
• In Mexico: www.ford.com.mx
• In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
4
Introduction
Fuel pump shut-off switch In the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to the Fuel pump
shut-off switch in the Roadside emergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
5
Introduction
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1,600 km (1,000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
the Warranty Guide that is provided to you along with your Owner’s
Guide.
6
Introduction
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which
can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers.
Please read the section Air bag in the Seating and safety
restraints chapter. Failure to follow the specific warnings and
instructions could result in personal injury.
Front seat mounted rear-facing child or infant seats should
NEVER be used in front of a passenger side air bag.
Notice to owners of Severe Duty vehicles
Before you drive your vehicle, be sure to read the “Severe Duty Owner’s
Guide Supplement.” This book contains important operation and
maintenance information.
7
Introduction
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
Fasten Safety Belt Air Bag-Front
Air Bag-Side Child Seat
Child Seat Installation
Warning
Brake System Anti-Lock Brake System
Brake Fluid Non-Petroleum Based
AdvanceTrac Master Lighting Switch
Hazard Warning Flasher Fog Lamps-Front
Fuse Compartment Fuel Pump Reset
See Owner’s Guide
Child Seat Tether
Anchorage
Traction Control
Windshield Wash/Wipe
Rear Window
Defrost/Demist
8
Windshield
Defrost/Demist
Power Windows
Front/Rear
Vehicle Symbol Glossary
Introduction
Power Window Lockout
Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Panic Alarm
Symbol
Engine Oil Engine Coolant
Engine Coolant
Temperature
Battery
Do Not Open When Hot
Avoid Smoking, Flames,
or Sparks
Battery Acid Explosive Gas
Fan Warning Power Steering Fluid
Maintain Correct Fluid
Level
Engine Air Filter
MAX
MIN
Emission System
Passenger Compartment
Air Filter
Jack Check fuel cap
Low tire warning
9
Instrument Cluster
WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Check engine
Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine’s emission control
systems may be malfunctioning. The
light may illuminate without a driveability concern being noted and will
not require towing.
Light remains on:
Temporary malfunctions may cause your light to illuminate. Examples
are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
CHECK
ENGINE
10
Instrument Cluster
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.
If the light remains on, have your vehicle serviced at the first available
opportunity.
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Check fuel cap
Illuminates when the fuel cap is not
installed correctly. Check the fuel
cap for proper installation. When
the fuel filler cap is properly
re-installed, the light(s) will turn off
after a period of normal driving. Continuing to operate the vehicle with
the check fuel cap light on, or a mis-installed fuel cap can activate the
Service Engine Soon/Check Engine warning light.
It may take a long period of time for the system to detect an
improperly installed fuel filler cap.
For more information, refer to Fuel filler cap in the Maintenance and
specifications chapter.
CHECK
FUEL
CAP
Brake system warning
To confirm the brake system
warning light is functional, it will
momentarily illuminate when the
ignition is turned to the ON position
(alternatively for some vehicles
!
BRAKE
11
Instrument Cluster
when the ignition is moved from the ON position to START position, the
light will momentarily illuminate prior to reaching the START position).
It also illuminates if the parking brake is engaged. If the brake system
warning light does not illuminate as described, seek service immediately.
Illumination after the parking brake is released indicates low brake fluid
level or a brake system malfunction and the brake system should be
serviced immediately by a qualified technician.
Refer to Brakes in the Driving chapter for more information.
Anti-lock brake system (ABS)
To confirm the anti-lock brake
system (ABS) warning light is
functional it will momentarily
illuminate when the ignition is
turned to the ON position
(alternatively for some vehicles when the ignition is moved from the ON
position to the START position, the light will momentarily illuminate just
prior to reaching the START position). If the light remains on, continues
to flash or fails to illuminate, have the ABS serviced immediately. If the
ABS light remains on, it means the anti-lock brake system has
malfunctioned and is disabled, however, the normal brake system will
still function unless the brake warning light also remains illuminated and
parking brake is off. Refer to Brakes in the Driving chapter for more
information.
ABS
Safety belt
Illuminates to remind you to fasten
your safety belts. For more
information, refer to the Seating
and safety restraints chapter.
Air bag readiness
Illuminates to confirm that the air
bags (front or side) are operational.
If the light fails to illuminate,
continues to flash or remains on,
have the system serviced immediately.
12
AIR
BAG
Instrument Cluster
Charging system
Illuminates when the battery is not
charging properly.
Engine coolant temperature
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as safely possible,
switch off the engine and let it cool.
Never remove the coolant recovery cap while the engine is
running or hot.
Refer to Engine coolant in the Maintenance and specifications
chapter. If light stays on or continues to turn on after the vehicle warms
up, have your vehicle serviced.
Traction Control姟 active (if equipped)
Illuminates when the Traction
Control娂 system is active. It will be
lit for a minimum of four seconds or
for the duration of the Traction
Control娂 event.
For more information, refer to the
Driving chapter.
Air suspension
Illuminates when the air suspension
switch is turned OFF, the load limit
is exceeded or the air suspension
system requires servicing.
Low fuel
Illuminates when the fuel level in
the fuel tank is at, or near, empty
(refer to Fuel gauge in this chapter
for more information).
AIR
SUSP
LOW
FUEL
13
Instrument Cluster
O/D off
Illuminates when the overdrive
function has been turned OFF using
the Transmission Control Switch
(TCS) on the gearshift. If the light
does not come on or the light flashes steadily, have your vehicle serviced
as soon as possible, damage to the transmission could occur.
Turn signals
Illuminates when the turn signals or
the hazard lights are turned on. If
the lights stay on continuously or
flash faster, check for a burned-out bulb.
High beams
Illuminates when the high beam
headlamps are turned on.
Safety belt warning chime
Sounds to remind you to fasten your safety belts.
BeltMinder姟 chime
O/D
OFF
Sounds intermittently to remind you to fasten your safety belts.
Supplemental restraint system (SRS) warning chime
Sounds when a malfunction in the supplemental restraint system (front
or side airbags) has been detected. Have the supplemental restraint
system inspected immediately.
Headlamps on warning chime
Sounds when the headlamps or parking lamps are on, the key is removed
from the ignition and the driver’s door is opened.
Key-in-ignition warning chime
Sounds when the key is left in the ignition and the driver’s door is
opened.
14
GAUGES
Engine coolant temperature gauge
Indicates the temperature of the
engine coolant. At normal operating
temperature, the needle remains
within the normal area (the area
between the “H” and “C”). If it
enters the red section, the engine is
overheating. Stop the vehicle as
soon as safely possible, switch off
the engine immediately and let the
engine cool. Refer to Engine
coolant in the Maintenance and
specifications chapter.
Instrument Cluster
H
C
Never remove the coolant reservoir cap while the engine is
running or hot. Steam and scalding liquid from a hot cooling
system can burn you badly.
This gauge indicates the temperature of the engine coolant, not the
coolant level. If the coolant is not at its proper level the gauge indication
will not be accurate.
15
Instrument Cluster
Engine oil pressure gauge
Located in the lower center of the
instrument panel, indicates engine
oil pressure. If the pointer drops
below the normal operating range
(40–60 psi) or the minimum low (6
psi) pressure when the engine is
running, stop your vehicle as soon
as possible, shut off the engine and
check the oil level. Add oil if
necessary.
Do not continue to operate your
engine as long as the pointer is out of the normal operating range.
Otherwise, your engine may be severely damaged.
If the gauge indicates zero or very low oil pressure (needle drops
below “0”) stop the vehicle and engine as soon as safe to do so
and check the engine oil level.
After running, the engine may be hot. Allow the engine to cool
before handling any components.
Voltmeter gauge
Located in the lower center of the
instrument panel, measures the
battery charging voltage. If the
meter consistently indicates less
than 13.0 volts or more than 15.0
volts under normal vehicle
operation, have your vehicle’s
electrical system checked.
16
Instrument Cluster
Fuel gauge
Displays approximately how much
fuel is in the fuel tank. The fuel
gauge may vary slightly when the
vehicle is in motion or on a grade.
When refueling the vehicle from
empty indication, the amount of fuel
that can be added will be less than
the advertised capacity due to the
reserve fuel.
The FUEL DOOR icon and arrow
indicates which side of the vehicle the fuel filler door is located.
Speedometer
Indicates the current vehicle speed.
Odometer
Registers the total kilometers
(miles) of the vehicle.
1
/
2
E
F
PREMIUM FUEL ONLY
17
Instrument Cluster
Trip odometer
Registers the kilometers (miles) of
individual journeys. To reset,
depress the control.
Tachometer
Indicates the engine speed in
revolutions per minute.
Driving with your tachometer
pointer continuously at the top of
the scale may damage the engine.
2
1
0
3
4
RPM X 1000
5
6
7
18
Entertainment Systems
AUDIOPHILE AM/FM STEREO/CASSETTE/SINGLE CD
19
Entertainment Systems
PREMIUM AM/FM STEREO/CASSETTE/SINGLE CD
1. Tape eject control
2. CD eject control
3. Bass/treble control
4. Balance/fade control
5. Compression/shuffle control
6. Select control
7. Side direction/Dolby control
8. Rewind/fast forward control
9. RDS or RDS/DSP control
10. Autoset control
11. Scan control
12. Seek control
13. Tune control
14. AM/FM/CD control
15. Phone/mute control
16. Power/volume control
17. Tape control
18. CD door
19. Cassette door
20
Entertainment Systems
Volume/power control
Press the control to turn the audio
system on or off.
Audio power can also be turned on
by pressing the AM/FM select
control or the TAPE/CD select control.
Turn control to raise or lower
volume.
If the volume is set above a certain level and the ignition is turned off,
the volume will come back on at a “nominal” listening level when the
ignition switch is turned back on.
Bass adjust
The bass adjust control allows you
to increase or decrease the audio
system’s bass output.
Press the BASS control then press:
•
•
to decrease the bass output
and
to increase the bass output.
Treble adjust
The treble adjust control allows you
to increase or decrease the audio
system’s treble output.
Press the TREB control then press:
•
•
to decrease the treble output
and
to increase the treble output.
21
Entertainment Systems
Speaker balance adjust
Speaker sound distribution can be
adjusted between the right and left
speakers.
Press the BAL control then press:
•
•
Speaker fade adjust
Speaker sound can be adjusted
between the front and rear
speakers.
Press the FADE control then press:
•
•
Seek function
The seek function control works in radio, tape or CD mode.
to shift sound to the left and
to shift sound to the right.
to shift the sound to the
front and
to shift the sound to the rear.
Seek function in radio mode
• Press
listenable station down the
frequency band.
• Press
listenable station up the
frequency band.
Seek function in tape mode
• Press
• Press
22
to find the next
to find the next
to listen to the previous selection on the tape.
to listen to the next selection on the tape.
Entertainment Systems
Seek function in CD mode
• Press
track of the disc.
• Press
next track of the current disc.
After the last track has been
completed, the first track of the current disc will automatically replay.
Scan function
The scan function works in radio,
tape or CD mode.
Scan function in radio mode
Press the SCAN control to hear a brief sampling of all listenable stations
on the frequency band. Press the control again to stop the scan mode.
Scan function in tape mode
Press the SCAN control to hear a short sampling of all selections on the
tape. (The tape scans in a forward direction. At the end of the tape’s
first side, direction automatically reverses to the opposite side of the
tape.) To stop on a particular selection, press the control again.
Scan function in CD mode
Press the SCAN control to hear a short sampling of all selections on the
CD. (The CD scans in a forward direction, wrapping back to the first
track at the end of the CD.) To stop on a particular selection, press the
control again.
AM/FM select
The AM/FM select control works in
radio, tape and CD modes.
to seek to the previous
to seek forward to the
AM/FM select in radio mode
This control allows you to select AM or FM frequency bands. Press the
control to switch between AM, FM1 or FM2 memory preset stations.
AM/FM select in tape mode
Press this control to stop tape play and begin radio play.
Radio station memory preset
The radio is equipped with six station memory preset controls. These
controls can be used to select up to six preset AM stations and twelve
FM stations (six in FM1 and six in FM2).
23
Entertainment Systems
Setting memory preset stations
1. Select the frequency band with
the AM/FM select control.
2. Select a station. Refer to Tune
adjust or Seek function for more information on selecting a station.
3. Press and hold a memory preset control until the sound returns,
indicating the station is held in memory of the control you selected.
Autoset memory preset
Autoset allows you to set strong radio stations without losing your
original manually set preset stations. This feature is helpful on trips
when you travel between cities with different radio stations.
Starting autoset memory preset
1. Select a frequency using the AM/FM select controls.
2. Press the control.
3. When the first six strong stations
are filled, the station stored in
memory preset control 1 will start
playing.
If there are less than six strong stations available on the frequency band,
the remaining memory preset controls will all store the last strong
station available.
These stations are temporarily stored in the memory preset controls
(until deactivated) and are accessed in the same manner as your original
presets.
To deactivate autoset and return to your audio system’s manually set
memory stations, press the AUTO control again.
Setting the clock
Your vehicle is equipped with a separate instrument panel mounted
clock. Please refer to Clock in the Driver controls chapter for
instructions on setting the clock.
Tune adjust
The tune control works in radio mode.
24
Entertainment Systems
Tune adjust in radio mode
• Press
frequency down the band
(whether or not a listenable
station is located there). Hold the
control to move through the
frequencies quickly.
• Press
a listenable station is located there). Hold for quick movement.
Tape/CD select
• To begin tape play (with a tape
loaded into the audio system)
while in the radio or CD mode,
press the TAPE control. Press the
button during rewind or fast forward to stop the rewind or fast
forward function.
• To begin CD play (if CD is
loaded), press the CD control.
The first track of the disc will
begin playing. If returning from
radio or tape mode, CD play will begin where it stopped last.
Rewind
The rewind control works in tape
and CD modes.
• In tape mode, radio play will
continue until rewind is stopped
(with the TAPE control) or the beginning of the tape is reached.
• In CD mode, pressing the REW control rewinds the CD within the
current track.
Fast forward
The fast forward control works in
tape and CD modes.
• In the tape mode, tape direction
will automatically reverse when
the end of the tape is reached.
• In CD mode, pressing the FF control fast forwards the CD within the
current track.
to move to the next
to move to the next frequency up the band (whether or not
25
Entertainment Systems
Tape direction select
Press to play the alternate side of
the tape.
Eject function
Press the EJ control to stop and
eject a tape.
Press the EJ control to stop and
eject a CD.
Dolby姞 noise reduction
Dolby威 noise reduction operates in
tape mode. Dolby威 noise reduction
reduces the amount of hiss and
static during tape playback.
Press the
reduction.
Dolby威 noise reduction is manufactured under license from Dolby威
Laboratories Licensing Corporation. “Dolby威” and the double-D
symbol
Corporation.
control to activate (and deactivate) the Dolby威 noise
are registered trademarks of Dolby威 Laboratories Licensing
Compression adjust
Compression adjust brings soft and
loud CD passages together for a
more consistent listening level.
Press the COMP control to activate
and deactivate compression adjust.
26
Entertainment Systems
Radio data system (RDS) feature
This feature allows your audio system to receive station identification or
program type from RDS-equipped FM radio stations.
The Federal Communications Commission (FCC) and the Canadian Radio
and Telecommunications Commission (CRTC) recommend that FM radio
broadcasters use RDS technology to transmit information. FM radio
stations are independently operated and individually elect to use RDS
technology to transmit station ID and program type as desired.
Press the RDS control until RDS ON
or RDS OFF appears in the display.
Use the SEL control to enable (ON)
or disable (OFF) the feature. With the RDS activated, press the SEL
control to scroll through the following selections:
Traffic
• Press the RDS control until
TRAFFIC is displayed.
• Use the SEL control to select ON
or OFF. With the feature on, use
the SEEK or SCAN control to
find a radio station broadcasting a
traffic report (if it is broadcasting
RDS data).
This feature also allows you to control the volume of traffic
announcements. With the display reading TRAFFIC ON, adjust the
volume (using the volume control) to the desired level. The volume level
will show at the bottom of the display. Interrupting traffic
announcements will be at the selected volume level.
Traffic information is not available in most U.S. markets.
Program type
• Press the RDS control until the
FIND program type is displayed.
27
Entertainment Systems
• Use the SEL control to select the
program type. With the feature
on, use the SEEK or SCAN
control to find the desired
program type from the following
selections:
• Classic
• Country
• Info
• Jazz
• Oldies
• R&B
Show
• With RDS activated, press the
RDS control until SHOW is
displayed.
• Use the SEL control to select
TYPE (the display shows the
program type), NAME (the
display shows the call letters of
the station) or FREQ.
• Religious
• Rock
• Soft
• To p 40
Shuffle feature
The shuffle feature operates in CD
mode and plays all tracks in random
order.
Press the SHUFFLE control to start
this feature. Random order play will continue until the SHUFFLE control
is pressed again.
Mute mode
Press the MUTE control to mute the
playing media. Press the MUTE
control again to return to the
playing media.
28
Entertainment Systems
Digital signal processing (if equipped)
The digital signal processing (DSP)
feature allows you to change the
signal mode to suit your listening
tastes.
These effects will change the sound quality and may need to be adjusted
based upon the program material to suit your listening needs.
Press the control to turn the feature on or off.
Use the SEL control to select the
desired signal mode (the selected
mode will appear in the display).
The following signal modes can be
selected:
• JAZZ CLUB—jazz club with clearly reflected sounds.
• HALL—rectangular concert hall capacity of about 2 000
• CHURCH—church with a high vault.
• STADIUM—outdoor stadium with a capacity of about 30 000.
• NEWS—“voice-only” type of sound with a limited audio band.
Press the DSP control until one of
the following appears:
• ALL SEATS
• DRIVER SEAT
• REAR SEATS
Use the SELECT control to change
the equalization to the desired
mode.
29
Entertainment Systems
CD CHANGER (IF EQUIPPED)
The CD changer is located in the trunk.
1. Slide the door to access the CD
changer magazine.
2. Press
3. Turn the magazine (A) over.
4. Using the disc holder release
knob (C), pull the disc holder (B)
out of the magazine.
to eject the magazine.
A
B
C
30