Mercedes Benz GLC 2016 Operator's Manual
É2535846200.ËÍ
2535846200
GLC
Operator's Manual
Order no. P253 0041 13 Part no. 253 584 62 00 Edition B 2016
GLC Operator's Manual
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As at 11.12.2014
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Operator's Manual
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Contents
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 81
Seats, steering wheel and mirrors .. 107
Lights and windshield wipers .......... 123
Climate control ................................. 139
Driving and parking .......................... 151
On-board computer and displays .... 237
Stowage and features ...................... 305
Maintenance and care ...................... 337
Breakdown assistance ..................... 353
Wheels and tires ............................... 373
Technical data ................................... 405
Index
4
1, 2, 3 ...
4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 197
12 V socket
see Socket (12 V)
115 V socket ...................................... 322
360° camera
Cleaning .........................................349
Function/notes .............................210
A
ABS (Anti-lock Braking System)
Display message ............................ 258
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 294
Accident
Automatic measures afteran acci-
dent ................................................. 60
Activating/deactivating cooling
with air dehumidification ................. 142
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 253
Display message ............................ 281
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 253
Display message ............................ 280
Function/information .................... 225
Active Parking Assist
Canceling ....................................... 205
Detecting parking spaces .............. 202
Display message ............................ 281
Exiting a parking space .................. 204
Function/notes ............................. 201
Important safety notes .................. 201
Parking .......................................... 203
ADAPTIVE BRAKE ................................. 75
Adaptive Brake Assist
Function/notes ................................ 72
Adaptive Damping System (ADS) ..... 196
Adaptive Highbeam Assist
Display message ............................ 275
Function/notes ............................. 127
Switching on/off ........................... 128
Additional speedometer ................... 255
Additives (engine oil) ........................ 412
Air bags
Deployment ..................................... 57
Display message ............................ 271
Front air bag (driver, front
passenger) ....................................... 50
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 43
Side impact air bag .......................... 50
Window curtain air bag .................... 51
AIR BODY CONTROL
Display message ............................ 279
Function/notes ............................. 195
Lowering the rear of the vehicl
R
aising the rear of the vehicle ....... 197
Air vents
Important safety notes .................. 149
Rear ............................................... 150
Setting ........................................... 149
Setting the center air vents ........... 149
Setting the side air vents ............... 150
Air-conditioning system
see Climate control
Alarm
ATA (Anti-Theft Alarm system) ......... 78
Switching off (ATA) .......................... 78
Switching the function on/off
(ATA) ................................................ 78
Armrest
Stowage compartment .................. 308
Ashtray ............................................... 320
Assistance display (on-board com-
puter) .................................................. 251
Assistance menu (on-board com-
puter) .................................................. 252
ASSYST PLUS
Displaying a service message ........ 343
e .... 197
Index
5
Driving abroad ............................... 343
Hiding a service message .............. 342
Resetting the service interval dis-
play ................................................ 343
Service message ............................ 342
Special service requirements ......... 343
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 78
Function ........................................... 78
Switching off the alarm .................... 78
ATTENTION ASSIST
Activating/deactivating ................. 253
Display message ............................ 279
Function/notes ............................. 214
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 275
see Lights
Automatic car wash (care) ............... 344
Automatic engine start (ECO start/
stop function) .................................... 159
Automatic engine switch-off (ECO
start/stop function) .......................... 158
Automatic headlamp mode .............. 124
Automatic transmission
Accelerator pedal position ............. 165
Changing gear ............................... 165
DIRECT SELECT lever ..................... 162
Display message ............................ 287
Double-clutch function .................. 165
Drive program ................................ 166
Drive program display .................... 163
Driving tips .................................... 165
DYNAMIC SELECT switch .............. 161
Emergency running mode .............. 169
Engaging drive position .................. 163
Engaging neutral ............................ 163
Engaging park position automati-
cally ............................................... 162
Engaging reverse gear ................... 162
Engaging the park position ............ 162
Kickdown ....................................... 165
Manual shifting .............................. 167
Overview ........................................ 161
Problem (malfunction) ................... 169
Pulling away ................................... 157
Rocking the vehicle free ................ 165
Starting the engine
Steering wheel paddle shifters ...... 167
Trailer towing ................................. 165
Transmission position display
(DIRECT SELECT lever) ................... 163
Transmission positions .................. 164
Automatic transmission emer-
gency mode ....................................... 169
Axle load, permissible (trailer tow-
ing) ...................................................... 416
........................ 155
B
Backup lamp
Changing bulbs .............................. 132
Bag hook ............................................ 313
Ball coupling
Installing ........................................ 230
Removing ....................................... 234
BAS (Brake Assist System) ................. 68
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with CrossTraffic Assist)
Function/notes ................................ 68
Important safety notes .................... 68
Battery (SmartKey)
Checking .......................................... 86
Important safety notes .................... 85
Replacing ......................................... 86
Battery (vehicle)
Charging ........................................ 363
Display message ............................ 277
Important safety notes .................. 361
Jump starting ................................. 365
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 253
Display message ............................ 281
Notes/function .............................. 217
see Active Blind Spot Assist
Brake fluid
Display message ............................ 264
Notes ............................................. 412
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 273
Index
6
Brakes
ABS .................................................. 67
Adaptive Brake Assist ...................... 72
BAS .................................................. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 68
Brake fluid (notes) ......................... 412
Display message ............................ 258
EBD .................................................. 75
Hill start assist ............................... 157
HOLD function ............................... 194
Important safety notes .................. 178
Maintenance .................................. 179
Parking brake ................................ 174
Riding tips ...................................... 178
Warning lamp ................................. 293
Breakdown
Where will I find...? ........................ 354
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Buttons on the steering wheel ......... 239
C
California
Important notice for retail cus-
tomers and lessees .......................... 24
Calling up a malfunction
see Display messages
Care
360° camera ................................. 349
Car wash ........................................ 344
Carpets .......................................... 352
Display ........................................... 350
Exhaust pipe .................................. 349
Exterior lights ................................ 348
Gear or selector lever .................... 350
Interior ........................................... 350
Matte finish ................................... 346
Notes ............................................. 343
Paint .............................................. 346
Plastic trim .................................... 350
Power washer ................................ 345
Rear view camera .......................... 348
Roof lining ...................................... 352
Seat belt ........................................ 351
Seat cover ..................................... 351
Sensors ......................................... 348
Side running board ........................ 348
Steering wheel ............................... 350
Trim pieces .................................... 350
Washing by hand ........................... 345
Wheels ........................................... 347
Windows ........................................ 347
Wiper blades .................................. 347
Wooden trim .................................. 350
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 94
Cargo compartment cover
Important safety notes .................. 313
Notes/how to use ......................... 313
Cargo compartment enlarge-
ment ................................................... 309
Cargo compartment floor
Important safety notes .................. 316
Opening/closing ............................ 316
Stowage well (under) ..................... 316
Cargo net
Attaching ....................................... 314
Important safety information ......... 314
Cargo tie down rings ......................... 312
CD player (on-board computer) ........ 249
Center console
Lower section .................................. 38
Upper section .................................. 37
Central locking
Locking/unlocking (SmartKey) ........ 83
Changing bulbs
High-beam headlamps ................... 131
Low-beam headlamps .................... 131
Opening and closing the side trim
panels ............................................ 132
Reversing lamps ............................ 132
Turn si
gnals (front) ......................... 132
Changing the media source ............. 248
Child
Restraint system .............................. 62
Child seat
Forward-facing restraint system ...... 65
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
On the front-passenger seat ............ 64
Rearward-facing restraint system .... 65
Top Tether ....................................... 63
Child-proof locks
Important safety notes .................... 65
Rear doors ....................................... 66
Children
Special seat belt retractor ............... 61
Cigarette lighter ................................ 320
Cleaning
Mirror turn signal ........................... 348
Trailer tow hitch ............................. 349
Climate control
Control panel for dual-zone auto-
matic climate control ..................... 141
Controlling automatically ............... 144
Cooling with air dehumidification .. 142
Defrosting the windows ................. 146
Defrosting the windshield .............. 146
ECO start/stop function (dual-
zone automatic climate control) ....142
General notes ................................ 140
Indicator lamp ................................ 144
Information about using dual-zone
automatic climate control .............. 141
Ionization ....................................... 149
Overview of systems ......................140
Perfume atomizer .......................... 147
Problem with the rear window
defroster ........................................ 147
Problems with cooling with air
dehumidification ............................ 144
Refrigerant ..................................... 414
Refrigerant filling capacity ............. 414
Setting the air distribution ............. 145
Setting the air vents ......................149
Setting the airflow ......................... 145
Setting the temperature ................ 145
Switching air-recirculation mode
on/off ............................................ 147
Switching on/off ........................... 142
Switching the rear window
defroster on/off ............................ 146
Switching the synchronization
function on and off ........................ 145
Coat hooks ......................................... 315
Cockpit
Overview .......
................................... 32
Index
OLLISION PREVENTION ASSIST
C
PLUS
Activating/deactivating ................. 252
Display message ............................ 265
Operation/notes .............................. 70
COMAND display
Cleaning ......................................... 350
Combination switch .......................... 126
Consumption statistics (on-board
computer) .......................................... 245
Convenience closing feature .............. 99
Convenience opening feature ............ 99
Coolant (engine)
Checking the level ......................... 341
Display message ............................ 276
Filling capacity ............................... 413
Important safety notes .................. 412
Temperature display in the instru-
ment cluster .................................. 239
Warning lamp ................................. 299
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Display message ............................ 272
Function/notes .............................127
Crash-responsive emergency light-
ing ....................................................... 130
Crosswind Assist ................................. 75
Cruise control
Cruise control lever ....................... 182
Deactivating ................................... 183
Display message ............................ 284
Driving system ............................... 181
Function/notes .............................181
General notes ................................ 181
Important safety notes .................. 181
Setting a speed .............................. 183
Storing and maintaining current
speed ............................................. 182
Storing the current speed or call-
ing up the last stored speed .......... 182
Cup holder
Center console .............................. 318
Important safety notes .................. 318
Rear compartment ......................... 318
7
Index
8
Customer Assistance Center
(CAC) .....................................................27
Customer Relations Department .......27
D
Data
see Technical data
Data carrier
Selecting ........................................ 249
Daytime running lamps
Display message ............................ 274
Function/notes .............................124
Switching on/off (on-board com-
puter) ............................................. 255
Declarations of conformity ................. 26
Diagnostics connection ......................26
Digital speedometer .........................245
DIRECT SELECT lever
Automatic transmission ................. 162
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 342
Calling up (on-board computer) ..... 257
Driving systems .............................279
Engine ............................................ 276
General notes ................................ 257
Hiding (on-board computer) ........... 257
Introduction ................................... 257
Lights ............................................. 272
Safety systems .............................. 258
SmartKey ....................................... 290
Tires ............................................... 285
Vehicle ...........................................287
Distance recorder .............................244
Distance warning (warning lamp) .... 301
Distance warning function
Function/notes ................................ 71
DISTRONIC PLUS
Activating ....................................... 185
Activation conditions ..................... 185
Cruise control lever ....................... 185
Deactivating ................................... 190
Display message ............................ 283
Displays in the instrument cluster .. 189
Driving tips ....................................190
Driving with
Fu
nction/notes .............................183
DISTRONIC PLUS ....... 187
Important safety notes .................. 184
Setting a speed .............................. 188
Setting the specified minimum
distance ......................................... 188
Stopping ........................................ 187
with Steering Assist and Stop&Go
Pilot ............................................... 192
Doors
Automatic locking (switch) ...............90
Central locking/unlocking
(SmartKey) .......................................83
Control panel ...................................40
Display message ............................ 289
Emergency locking ........................... 91
Emergency unlocking ....................... 90
Important safety notes .................... 89
Opening (from inside) ...................... 89
Drinking and driving ......................... 176
Drive program
Automatic transmission ................. 166
Drive programs
Display (DIRECT SELECT lever) ...... 163
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 343
Driving Assistance PLUS package ... 222
Driving on flooded roads .................. 180
Driving safety systems
ABS (Anti-lock Braking System) ....... 67
ADAPTIVE BRAKE ............................. 75
Adaptive Brake Assist ...................... 72
BAS (Brake Assist System) .............. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 68
COLLISION PREVENTION ASSIST
PLUS ................................................ 70
Distance warning function ............... 71
EBD (electronic brake force distri-
bution) ............................................. 75
®
(Electronic Stability Pro-
ESP
gram) ............................................... 73
Important safety information ........... 67
Overview .......................................... 67
®
PRE-SAFE
Brake ............................. 75
Index
9
STEER CONTROL ............................. 78
Driving system
AIR BODY CONTROL ...................... 195
Driving systems
360°camera .................................. 210
Active Blind Spot Assist ................. 222
Active Lane Keeping Assist ............ 225
Active Parking Assist ..................... 201
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 217
Cruise control ................................ 181
Display message ............................ 279
DISTRONIC PLUS ........................... 183
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 192
Driving Assistance Plus package ... 222
HOLD function ............................... 194
Lane Keeping Assist ...................... 220
Lane Tracking package .................. 217
PARKTRONIC ................................. 198
Rear view camera .......................... 206
Traffic Sign Assist .......................... 216
Driving tips
Automatic transmission ................. 165
Brakes ........................................... 178
Break-in period .............................. 152
DISTRONIC PLUS ........................... 190
Downhill gradient ........................... 178
Drinking and driving ....................... 176
Driving in winter ............................. 180
Driving on flooded roads ................ 180
Driving on wet roads ...................... 180
Exhaust check ............................... 176
Fuel ................................................ 176
General .......................................... 176
Hydroplaning ................................. 180
Icy road surfaces ........................... 180
Limited braking efficiency on sal-
ted roads ....................................... 179
Snow chains .................................. 377
Subjecting brakes to a load ........... 178
The first 1000 miles (1500 km) ..... 152
Towing a trailer .............................. 228
Wet road surface ........................... 179
DSR (Downhill Speed Regulation)
Display message ............................ 282
DVD video
Operating (on-board computer) ..... 249
DYNAMIC SELECT switch
Automatic transmission ................. 161
Climate control (dual-zone auto-
matic climate control) .................... 142
E
EASY-ENTRY feature
Function/notes ............................. 117
EASY-EXIT feature
Function/notes ............................. 117
EASY-PACK cargo compartment
management system ........................ 315
EBD (electronic brake force distribution)
Display message ............................ 261
Function/notes ................................ 75
ECO display
Function/notes ............................. 177
On-board computer ....................... 244
ECO start/stop function
Automatic engine start .................. 159
Automatic engine switch-off .......... 158
Deactivating/activating ................. 159
General information ....................... 158
Important safety notes .................. 158
Introduction ................................... 158
Emergency
Automatic measures after an acci-
dent ................................................. 60
Emergency release
Driver's door .................................... 90
Vehicle ............................................. 90
Emergency Tensioning Devices
Activation ......................................... 57
Emergency unlocking
Tailgate ............................................ 97
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 299
Display message ............................ 276
ECO start/stop function ................ 158
Engine number ............................... 409
Irregular running ............................ 160
Jump-starting ................................. 365
Starting (important safety notes) ... 155
Starting problems .......................... 160
10
Index
Starting the engine with the
SmartKey ....................................... 155
Starting via smartphone ................ 156
Starting with the Start/Stop but-
ton ................................................. 156
Switching off .................................. 173
Tow-starting (vehicle) ..................... 370
Engine electronics
Problem (malfunction) ................... 160
Engine oil
Adding ........................................... 340
Additives ........................................ 412
Checking the oil level ..................... 339
Checking the oil level using the
dipstick .......................................... 339
Display message ............................ 278
Filling capacity ............................... 412
General notes ................................ 411
Notes about oil grades ................... 411
Notes on oil level/consumption .... 339
Viscosity ........................................ 412
®
(Electronic Stability Pro-
ESP
gram)
Characteristics ................................. 73
Crosswind Assist ............................. 75
Deactivating/activating ................... 74
Display message ............................ 258
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 75
Warning lamp ................................. 296
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe
Exhaust check ................................... 176
Exhaust pipe
Cleaning ......................................... 349
Exterior lighting
Cleaning ......................................... 348
see Lights
Exterior mirrors
Adjusting ....................................... 119
Dipping (automatic) ....................... 120
Folding in/out (automatically) ....... 119
Folding in/out (electrically) ........... 119
Out of position (troubleshooting) ... 120
Setting ........................................... 119
Storing settings (memory func-
tion) ............................................... 122
Storing the parking position .......... 120
Eyeglasses compartment ................. 307
F
Features ............................................. 318
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 395
MOExtended tires .......................... 357
Preparing the vehicle ..................... 356
TIREFIT kit ...................................... 358
Floormats ........................................... 335
Frequencies
Mobile phone ................................. 406
Two-way radio ................................ 406
Fuel
Additives ........................................ 411
Consumption information .............. 411
Consumption statistics .................. 245
Displaying the current consump-
tion ................................................ 244
Displaying the range ...................... 244
Driving tips .................................... 176
E10 ................................................ 410
Fuel gauge ....................................... 33
Grade (gasoline) ............................ 410
Important safety notes .................. 409
Problem (malfunction) ................... 172
Refueling ........................................ 169
Tank content/reserve fuel ............. 410
Fuel filler flap
Opening ......................................... 170
Fuel level
Calling up the range (on-board
computer) ...................................... 244
Fuel tank
Capacity ........................................ 410
Problem (malfunction) ................... 172
Fuses
Allocation chart ............................. 372
Before changing ............................. 370
Index
11
Dashboard fuse box ....................... 371
Fuse box in the cargo compart-
ment .............................................. 372
Fuse box in the engine compart-
ment .............................................. 371
Fuse box in the front-passenger
footwell .......................................... 371
Important safety notes .................. 370
G
Garage door opener
Clearing the memory ..................... 335
General notes ................................ 332
Important safety notes .................. 332
Opening/closing the garage door..335
Programming (button in the rear-
view mirror) ................................... 333
Synchronizing the rolling code ....... 333
Gasoline ............................................. 410
Genuine parts ...................................... 22
Glove box ...........................................307
H
HANDS-FREE ACCESS .......................... 94
Hazard warning lamps ......................127
Head restraints
Adjusting (electrically) ................... 112
Adjusting (manually) ......................111
Adjusting (rear) .............................. 112
Adjusting the fore-and-aft posi-
tion manually ................................. 111
General notes ................................ 111
Important safety notes .................. 111
Installing/removing (rear) .............. 112
Head-up display
Adjusting the brightness ................ 255
Displays and operating .................. 242
Function/notes .............................241
Important safety notes .................. 241
Selecting displays .......................... 254
Setting the position ....................... 254
Storing settings (memory func-
tion) ............................................... 122
Headlamps
Cleaning system (notes) ................ 413
Fogging up ..................................... 128
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................126
High-beam headlamps
Adaptive Highbeam Assist ............. 127
Changing bulbs .............................. 131
Display message ............................ 274
Switching on/off ........................... 126
Hill start assist .................................. 157
HOLD function
Activating ....................................... 195
Activation conditions ..................... 194
Deactivating ................................... 195
Display message ............................ 282
Function/notes .............................194
General notes ................................ 194
Hood
Closing ...........................................339
Display message ............................ 288
Important safety notes .................. 338
Opening ......................................... 338
Horn ...................................................... 32
HUD
see Head-up display
Hydroplaning ..................................... 180
I
Ignition lock
see Key positions
Immobilizer .......................................... 78
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 301
Indicator lamps
see Warning and indicator lamps
Insect protection on the radiator .... 339
Instrument cluster
Overview .......................................... 33
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 238
Interior lighting
Control ...........................................129
Emergency lighting ........................ 130
Overview ........................................ 129
Reading lamp ................................. 129
12
Index
J
Jack
Using ............................................. 396
Jump starting (engine) ......................365
K
Key positions
SmartKey ....................................... 153
Start/Stop button .......................... 153
KEYLESS-GO
Convenience closing feature .......... 100
Deactivation ..................................... 83
Locking ............................................ 83
Removing the Start/Stop button ... 155
Unlocking ......................................... 83
Kickdown
Driving tips ....................................165
Manual gearshifting ....................... 168
Knee bag .............................................. 50
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 221
Activating/deactivating (on-
board computer) ............................ 253
Display message ............................ 280
Function/information .................... 220
see Active Lane Keeping Assist
Lane Tracking package ..................... 217
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
Level control (display message) ...... 280
License plate lamp (display mes-
sage) ................................................... 274
Light function, active
Display message ............................ 274
Light sensor (display message) ....... 275
Lights
Adaptive Highbeam Assist ............. 127
Automatic headlamp mode ............ 124
Cornering light function ................. 127
Fogged up headlamps .................... 128
General notes ................................ 124
Hazard warning lamps ................... 127
High beam flasher .......................... 126
High-beam headlamps ................... 126
Light switch ................................... 124
Low-beam headlamps .................... 125
Parking lamps ................................ 125
Rear fog lamp ................................ 125
Setting exterior lighting ................. 124
Standing lamps .............................. 126
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 255
Turn signals ................................... 126
see Interior lighting
Loading guidelines ............................ 306
Locking
see Central locking
Locking (doors)
Automatic ........................................ 90
Emergency locking ........................... 91
From inside (central locking but-
ton) .................................................. 89
Locking centrally
see Central locking
Low-beam headlamps
Changing bulbs .............................. 131
Display message ............................ 272
Switching on/off ........................... 125
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 112
M
M+S tires ............................................ 376
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 346
mbrace
Call priority .................................... 328
Display message ............................ 265
Downloading destinations
(COMAND) ..................................... 328
Downloading routes ....................... 331
Emergency call .............................. 325
General notes ................................ 324
Geo fencing ................................... 332
Locating a stolen vehicle ............... 330
Index
13
MB info call button ........................ 327
Remote fault diagnosis .................. 330
Remote vehicle locking .................. 330
Roadside Assistance button ..........326
Search & Send ............................... 329
Self-test ......................................... 325
Speed alert ....................................331
System .......................................... 325
Triggering the vehicle alarm ........... 332
Vehicle remote unlocking .............. 329
Mechanical key
Function/notes ................................ 85
Inserting .......................................... 85
Locking vehicle ................................ 91
Removing ......................................... 85
Unlocking the driver's door .............. 90
Memory card (audio) ......................... 249
Memory function
Seats, steering wheel, exterior
mirrors ...........................................121
Mercedes-Benz Intelligent Drive
360°camera .................................. 210
Active Blind Spot Assist ................. 222
Active Lane Keeping Assist ............ 225
Active Parking Assist ..................... 201
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 217
DISTRONIC PLUS ........................... 183
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ...............192
General notes ................................ 181
Lane Keeping Assist ......................220
PARKTRONIC ................................. 198
®
PRE-SAFE
(anticipatory occu-
pant protection) ............................... 59
PRE-SAFE
®
PLUS (anticipatory
occupant protection PLUS) .............. 59
Rear view camera .......................... 206
Traffic Sign Assist .......................... 216
Message memory (on-board com-
puter) ..................................................257
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 348
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Frequencies ................................... 406
Installatio
n ..................................... 406
Menu (on-board computer) ............ 250
nsmission output (maximum) .... 406
Tra
Modifying the programming
(SmartKey) ...........................................84
MOExtended tires .............................. 357
Mounting wheels
Lowering the vehicle ...................... 399
Mounting a new wheel ................... 398
Preparing the vehicle .....................395
Raising the vehicle ......................... 396
Removing a wheel .......................... 398
Securing the vehicle against roll-
ing away ........................................ 396
MP3
Operation ....................................... 249
Multifunction display
Function/notes .............................241
Multifunction steering wheel
Operating the on-board computer .. 239
Overview .......................................... 35
N
Navigation
Menu (on-board computer) ............ 246
Notes on breaking-in a new vehi-
cle ....................................................... 152
O
Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 56
Operation ......................................... 52
System self-test ............................... 54
Occupant safety
Automatic measures after an acci-
dent ................................................. 60
Children in the vehicle ..................... 60
Important safety notes .................... 43
14
Index
Introduction to the restraint sys-
tem .................................................. 42
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 43
Pets in the vehicle ........................... 66
®
PRE-SAFE
(anticipatory occu-
pant protection) ............................... 59
PRE-SAFE
®
PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 43
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 56
Operation .........................................52
System self-test ............................... 54
Odometer ........................................... 244
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 251
Assistance menu ........................... 252
Display messages .......................... 257
Displaying a service message ........ 343
DISTRONIC PLUS ........................... 189
Factory settings ............................. 256
Head-up display ............................. 241
Important safety notes .................. 238
Instrument cluster menu ............... 255
Lights menu ................................... 255
Media menu ................................... 248
Menu overview .............................. 243
Message memory .......................... 257
Navigation menu ............................ 246
Operation ....................................... 239
Radio menu ................................... 248
Service menu ................................. 252
Settings menu ............................... 252
Standard display ............................ 244
Telephone menu ............................ 250
Trip menu ...................................... 244
Video DVD operation ..................... 249
Opening and closing the side trim
panels ................................................. 132
Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Overview .......................................... 23
Vehicle equipment ........................... 23
ay ........... 239
Outside temperature
displ
Overhead control panel ...................... 39
Override feature
Rear side windows ........................... 66
P
Paddle shifters
see Steering wheel paddle shifters
Paint code number ............................ 408
Paintwork (cleaning instructions) ... 346
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................. 101
Opening/closing ............................ 102
Problem (malfunction) ................... 106
Resetting ....................................... 104
Parking
Important safety notes .................. 172
Parking brake ................................ 174
Position of exterior mirror, front-
passenger side ............................... 120
Rear view camera .......................... 206
Switching off the engine ................ 173
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking brake
Display message ............................ 261
Electric parking brake .................... 174
Warning lamp ................................. 298
Parking lamps
Switching on/off ........................... 125
PARKTRONIC
Deactivating/activating ................. 200
Index
15
Driving system ............................... 198
Function/notes ............................. 198
Important safety notes .................. 198
Problem (malfunction) ................... 201
Range of the sensors ..................... 198
Warning display ............................. 199
PASSENGER AIR BAG
Display message ............................ 271
Indicator lamps ................................ 43
Problems (malfunction) .................. 271
Perfume atomizer
Operating ....................................... 147
Perfume vial ................................... 147
Problem (malfunction) ................... 149
Pets in the vehicle ............................... 66
Plastic trim (cleaning instruc-
tions) .................................................. 350
Power washers .................................. 345
Power windows
see Side windows
®
PRE-SAFE
(anticipatory occupant
protection)
Display message ............................ 265
Operation ......................................... 59
®
PRE-SAFE
Brake
Activating/deactivating ................. 253
Display message ............................ 266
Function/notes ................................ 75
Important safety notes .................... 76
Warning lamp ................................. 301
®
PRE-SAFE
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 59
Protection against theft
ATA (Anti-Theft Alarm system) ......... 78
Immobilizer ...................................... 78
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 157
General notes ................................ 157
Hill start assist ............................... 157
Trailer ............................................ 157
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 28
Qualified specialist workshop ........... 27
R
Radiator cover ................................... 339
Radio
Selecting a station ......................... 248
Radio-wave reception/transmission in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 129
Rear compartment
Setting the air vents ...................... 150
Rear fog lamp
Display message ............................ 274
Switching on/off ........................... 125
Rear lamps
see Lights
Rear seat
Adjusting the angle of the backr-
ests ................................................ 312
Rear seats
Display message ............................ 289
Rear view camera
Cleaning instructions ..................... 348
Displays in the Audio display ......... 207
Displays in the COMAND display ... 207
Function/notes ............................. 206
Switching on/off ........................... 207
Rear window defroster
Problem (malfunction) ................... 147
Switching on/off ........................... 146
Rear window wiper
Replacing the wiper blade .............. 137
Switching on/off ........................... 135
Rear-view mirror
Anti-glare (manual) ........................ 118
Dipping (automatic) ....................... 120
Reflective safety jacket .................... 354
Refrigerant (air-conditioning system)
Important safety notes .................. 414
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 169
Refueling process .......................... 170
see Fuel
16
Index
Remote control
Garage door opener ....................... 332
Programming (garage door
opener) .......................................... 333
Replacing bulbs
Important safety notes .................. 130
Overview of bulb types .................. 130
Removing/replacing the cover
(front wheel arch) .......................... 131
Reporting safety defects .................... 27
Rescue card ......................................... 28
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 278
Warning lamp ................................. 299
Restraint system
Display message ............................ 268
Introduction ..................................... 42
Warning lamp ................................. 298
Warning lamp (function) ................... 43
Reversing feature
Panorama sliding sunroof .............. 102
Roller sunblinds ............................. 103
Side windows ................................... 98
Tailgate ............................................ 92
Reversing lamps (display mes-
sage) ................................................... 274
Roadside Assistance (breakdown) .... 24
Roller sunblind
Panorama roof with power tilt/
sliding panel .................................. 103
Rear side windows ......................... 319
Roller sunblinds (panorama roof
with power tilt/sliding panel)
Operating ....................................... 104
Roof carrier ........................................ 317
Roof lining and carpets (cleaning
guidelines) ......................................... 352
Roof load (maximum) ........................ 415
S
Safety
Children in the vehicle ..................... 60
see Operating safety
SD memory card
Selecting ........................................ 249
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 46
center rear-compartment seat ......... 47
Cleaning ......................................... 351
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 292
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ................... 110
Adjusting the 4-way lumbar sup-
port ................................................ 112
Adjusting the head restraint .......... 111
Calling up a stored setting (mem-
ory function) .................................. 122
Cleaning the cover ......................... 351
Correct driver's seat position ........ 108
Folding the backrest (rear com-
partment) forwards/back ...... 309, 310
Important safety notes .................. 109
Seat heating .................................. 112
Seat heating problem .................... 114
Seat ventilation .............................. 114
Seat ventilation problem ................ 115
Storing settings (memory func-
tion) ............................................... 122
Switching seat heating on/off ....... 112
Switching seat ventilation on/off .. 114
Securing a load
see Securing cargo
Securing cargo .................................. 312
Selector lever
Cleaning ......................................... 350
see Automatic transmission
Sensors (cleaning instructions) ....... 348
Service menu (on-board com-
puter) .................................................. 252
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 412
Coolant (engine) ............................ 412
Engine oil ....................................... 411
Index
17
Fuel ................................................ 409
Important safety notes .................. 409
Refrigerant (air-conditioning sys-
tem) ............................................... 414
Washer fluid ................................... 413
Settings
Factory (on-board computer) ......... 256
On-board computer ....................... 252
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 274
Side windows
Cleaning ......................................... 347
Convenience closing feature ............ 99
Convenience opening feature .......... 99
Important safety information ........... 98
Opening/closing .............................. 98
Problem (malfunction) ................... 101
Resetting ....................................... 100
Reversing feature ............................. 98
Ski and snowboard bag .................... 309
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 86
Changing the programming ............. 84
Checking the battery ....................... 86
Convenience closing feature .......... 100
Convenience opening feature .......... 99
Display message ............................ 290
Door central locking/unlocking ....... 83
Important safety notes .................... 82
KEYLESS-GO start function .............. 84
Loss ................................................. 87
Mechanical key ................................ 85
Overview .......................................... 82
Positions (ignition lock) ................. 153
Problem (malfunction) ..................... 87
Starting the engine ........................ 155
Smartphone
Starting the engine ........................ 156
Snow chains ...................................... 377
Socket (12 V)
Cargo compartment ....................... 322
Center console .............................. 321
General notes ................................ 321
Rear compartment ......................... 321
Special seat belt retractor .................. 61
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 255
Digital ............................................ 245
Instrume
In the
Segments ...................................... 238
Selecting the display unit ............... 255
see Instrument cluster
Standing lamps
Display message ............................ 274
Switching on/off ........................... 126
Start/Stop button
Starting the engine ........................ 156
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 155
STEER CONTROL .................................. 78
Steering
Display message ............................ 289
Warning lamps ............................... 303
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 284
Steering assistant STEER CONTROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 116
Adjusting (manually) ...................... 115
Button overview ............................... 35
Buttons (on-board computer) ......... 239
Cleaning ......................................... 350
EASY ENTRY/EXIT feature ............. 117
Important safety notes .................. 115
Steering wheel heating .................. 116
Storing settings (memory func-
tion) ............................................... 122
Steering wheel heating
Problem (malfunction) ................... 117
Switching on/off ........................... 116
Steering wheel paddle shifters ........ 167
Stowage areas ................................... 306
nt cluster ................. 33
18
Index
Stowage compartments
Armrest (under) ............................. 308
Center console .............................. 307
Cup holders ................................... 318
Door ............................................... 308
Eyeglasses compartment ............... 307
Glove box ....................................... 307
Important safety information ......... 306
Map pockets ..................................308
Rear ............................................... 308
Stowage net ................................... 308
see Stowage areas
Stowage net ....................................... 308
Summer tires
In winter ........................................ 376
Sun visor ............................................ 319
Suspension settings
AIR BODY CONTROL ......................196
SUV
(Sport Utility Vehicle) ....................... 25
Switching air-recirculation mode
on/off ................................................. 147
T
Tachometer ........................................ 239
Tail lamps
see Lights
Tailgate
Display message ............................ 288
Emergency unlocking ....................... 97
Limiting the opening angle ...............97
Obstruction detection ......................92
Opening dimensions ......................415
Opening/closing .............................. 92
Opening/closing (automatically
from inside) ...................................... 96
Opening/closing (automatically
from outside) ................................... 93
Opening/closing (manually from
outside) ............................................ 93
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 409
Information ....................................406
Tires/wheels ................................. 399
Trailer loads ................................... 416
Vehicle data ................................... 415
Telephone
Accepting a call (multifunction
steering wheel) .............................. 250
Display message ............................ 289
Introduction ................................... 250
Menu (on-board computer) ............ 250
Number from the phone book ........251
Redialing ........................................ 251
Rejecting/ending a call ................. 250
Temperature
Coolant (display in the instrument
cluster) .......................................... 239
Outside temperature ......................239
Setting (climate control) ................ 145
Tire pressure
Calling up (on-board computer) ..... 381
Checking manually ........................ 381
Display message ............................ 285
Maximum ....................................... 380
Not reached (TIREFIT) .................... 359
Notes ............................................. 379
Reached (TIREFIT) .......................... 359
Recommended ............................... 377
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 383
Function/notes .............................3
G
eneral notes ................................ 381
Important safety notes .................. 381
Radio type approval for the tire
pressure monitor ........................... 384
Restarting ...................................... 383
Warning lamp ................................. 302
Warning message .......................... 383
Tire-change tool kit ........................... 356
TIREFIT kit .......................................... 358
Tire pressure not reached .............. 359
Tire pressure reached .................... 359
Tires
Aspect ratio (definition) ................. 394
Average weight of the vehicle
occupants (definition) .................... 393
Bar (definition) ............................... 392
Changing a wheel .......................... 395
Characteristics .............................. 392
Checking ........................................ 375
Curb weight (definition) ................. 394
81
Index
19
Definition of terms ......................... 392
Direction of rotation ...................... 395
Display message ............................ 285
Distribution of the vehicle occu-
pants (definition) ............................ 395
DOT (Department of Transporta-
tion) (definition) ............................. 393
DOT, Tire Identification Number
(TIN) ............................................... 392
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 393
General notes ................................ 399
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 393
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 393
Important safety notes .................. 374
Increased vehicle weight due to
optional equipment (definition) ...... 393
Information on driving .................... 374
Kilopascal (kPa) (definition) ........... 393
Labeling (overview) ........................ 389
Load bearing index (definition) ...... 394
Load index ..................................... 391
Load index (definition) ................... 393
Maximum load on a tire (defini-
tion) ............................................... 394
Maximum loaded vehicle weight
(definition) ..................................... 393
Maximum permissible tire pres-
sure (definition) ............................. 394
Maximum tire load ......................... 391
Maximum tire load (definition) ....... 394
MOExtended tires .......................... 376
Optional equipment weight (defi-
nition) ............................................ 394
PSI (pounds per square inch) (def-
inition) ........................................... 394
Replacing ....................................... 395
Service life ..................................... 376
Sidewall (definition) ....................... 394
Snow chains .................................. 377
Speed rating (definition) ................ 393
Storing ........................................... 395
Structure and characteristics
(definition) ..................................... 392
Summer tires in winter .................. 376
Temperature .................................. 388
TIN (Tire Identification Number)
(definition) ..................................... 394
Tire bead (definition) ...................... 394
Tire pressure (definition) ................ 394
Tire pressures (recommended) ...... 393
Tire size (data) ............................... 399
Tire size designation, load-bearing
capacity, speed rating .................... 389
Tire tread ....................................... 375
Tire tread (definition) ..................... 394
Total load limit (definition) ............. 395
Traction ......................................... 388
Traction (definition) ....................... 394
Tread wear ..................................... 388
Uniform Tire Quality Grading
Standards ...................................... 387
Uniform Tire Quality Grading
Standards (definition) .................... 393
Wear indicator (definition) ............. 394
Wheel and tire combination ........... 401
Wheel rim (definition) .................... 393
see Flat tire
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 370
Important safety notes .................. 367
Towing a trailer
Axle load, permissible .................... 416
Cleaning the trailer tow hitch ......... 349
Coupling up a trailer ...................... 232
Decoupling a trailer ....................... 233
Driving tips .................................... 228
®
(Electronic Stability Pro-
ESP
gram) ............................................... 75
Installing the ball coupling ............. 230
Lights display message .................. 272
Mounting dimensions .................... 415
Power supply ................................. 234
Pulling away with a trailer .............. 157
Removing the ball coupling ............ 234
Trailer loads ................................... 416
Towing away
Important safety guidelines ........... 367
Installing the towing eye ................ 368
Notes for 4MATIC vehicles ............ 370
Removing the towing eye ...............
ransporting the vehicle ................ 369
T
With both axles on the ground ....... 369
369
20
Index
Towing eye ......................................... 355
Traffic Sign Assist
Display message ............................ 282
Function/notes ............................. 216
Important safety notes .................. 216
Instrument cluster display ............. 217
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 234
Trailer towing
Permissible trailer loads and
drawbar noseweights ..................... 234
Transfer case ..................................... 169
Transmission
see Automatic transmission
Transmission position display ......... 163
Transmission position display
(DIRECT SELECT lever) ...................... 163
Transporting the vehicle .................. 369
Trim pieces (cleaning instruc-
tions) .................................................. 350
Trip computer (on-board com-
puter) .................................................. 245
Trip odometer
Calling up ....................................... 244
Resetting (on-board computer) ...... 245
Trunk load (maximum) ...................... 415
Turn signals
Changing bulbs (front) ................... 132
Display message ............................ 273
Switching on/off ........................... 126
Two-way radio
Frequencies ................................... 406
Installation ..................................... 406
Transmission output (maximum) .... 406
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 90
From inside the vehicle (central
unlocking button) ............................. 89
V
Vanity mirror (in the sun visor) ........ 319
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 287
Equipment ....................................... 23
Individual settings .......................... 252
Limited Warranty ............................. 28
Loading .......................................... 384
Locking (in an emergency) ............... 91
Locking (SmartKey) .......................... 83
Lowering ........................................ 399
Maintenance .................................... 24
Operating safety .............................. 25
Parking .......................................... 172
Parking for a long period ................ 176
Pulling away ................................... 157
Raising ........................................... 396
Reporting problems ......................... 27
Securing from rolling away ............ 396
Towing away .................................. 367
Transporting .................................. 369
Unlocking (in an emergency) ........... 90
Unlocking (SmartKey) ...................... 83
Vehicle data ................................... 415
Vehicle data
Roof load (maximum) ..................... 415
Trunk load (maximum) ................... 415
Vehicle dimensions ........................... 415
Vehicle emergency locking ................ 91
Vehicle identification number
see VIN
Vehicle identification plate .............. 408
Vehicle level
AIR BODY CONTROL ...................... 196
Display message ............................ 279
Vehicle tool kit .................................. 355
Video
Operating the DVD ......................... 249
VIN
Seat ............................................... 408
Type plate ...................................... 408
Index
21
W
Warning and indicator lamps
ABS ................................................ 294
Brakes ...........................................293
Check Engine ................................. 299
Coolant .......................................... 299
Distance warning ........................... 301
®
.............................................. 296
ESP
®
ESP
OFF ....................................... 297
Fuel tank ........................................ 299
General notes ................................ 291
Overview .......................................... 34
Parking brake ................................ 298
PASSENGER AIR BAG ......................43
Reserve fuel ...................................299
Restraint system ............................ 298
Seat belt ........................................ 292
Steering ......................................... 303
Tire pressure monitor .................... 302
Warranty .............................................. 23
Washer fluid
Display message ............................ 289
Wheel and tire combinations
Tires ............................................... 401
Wheel bolt tightening torque ........... 399
Wheel chock ...................................... 396
Wheels
Changing a wheel .......................... 395
Checking ........................................ 375
Cleaning ......................................... 347
General notes ................................ 399
Important safety notes .................. 374
Information on driving .................... 374
Interchanging/changing ................ 395
Mounting a new wheel ................... 398
Mounting a wheel .......................... 395
Removing a wheel .......................... 398
Snow chains .................................. 377
Storing ...........................................395
Tightening torque ........................... 399
Wheel size/tire size ....................... 399
Window curtain air bag
Display message ............................ 269
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ..............
Wi
ndshield washer fluid
........................ 146
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 341
Important safety notes .................. 413
Windshield wipers
Problem (malfunction) ................... 138
Rear window wiper ........................ 135
Replacing the wiper blades ............ 135
Switching on/off ........................... 134
Winter driving
Important safety notes .................. 376
Slippery road surfaces ................... 180
Snow chains .................................. 377
Winter operation
Radiator cover ............................... 339
Summer tires ................................. 376
Winter tires
M+S tires ....................................... 376
Wiper blades
Cleaning ......................................... 347
Important safety notes .................. 135
Replacing ....................................... 135
Replacing (rear window) ................ 137
Replacing (windshield) ................... 135
Wooden trim (cleaning instruc-
tions) .................................................. 350
Introduction
22
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require
you to dispose of materials, first try to regenerate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Introduction
23
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by MercedesBenz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine MercedesBenz parts (
Y page 408).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control System Warranty
R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered by the Mercedes-Benz Parts and Accessories warranties. These are available at any
authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an authorized Mercedes-Benz Center arrange for a
replacement. The new Service and Warranty Information booklet will be posted to
you.
Z
Introduction
24
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following
occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunction has been subject to repair two or
more times, and you have directly notified Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than category (1) has been subject to repair four or
more times
us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
and you hav
e directly notified
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
Introduction
25
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
WARNING
G
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
Z
Introduction
26
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
!
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the undercarriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediat
ely, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired operation. Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If the engine is switched off and equip-
!
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R
the safety notes in this manual
R
the vehicle technical data
Introduction
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
27
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Introduction
28
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current rescue card contains the most important information about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal-
functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake systems, that is stored and can be read out with
suitable devices, particularly when the vehicle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle functions.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in understanding how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
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