C-Class
Operator's Manual
Order no. 6515 0805 13 Part no. 204 584 00 00 Edition C 2013
É2045840000TËÍ
2045840000
C-Class
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In this Operator's Manual, you will find the
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WARNING
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As at 13.06.2012
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For yourown safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring them could resultin damage
to the vehicle or personal injury to you or
others.
Vehicle damage caused by failure to follow
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Operator's Manual
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ADaimler Company
2045840000
É2045840000TËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 21
At aglance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 73
Seats, steering wheel and mirrors .... 93
Lights and windshield wipers .......... 109
Climate control ................................. 125
Driving and parking .......................... 139
On-board computer and displays .... 197
Stowage and features ...................... 255
Maintenance and care ...................... 281
Breakdown assistance ..................... 295
Wheels and tires ............................... 309
Technical data ................................... 345
Index
4
1, 2, 3 ...
115 Vsocket ...................................... 265
12 Vsocket
see Sockets
4ETS
see ETS/4ETS (Electronic
TractionSystem)
4MATIC (permanent four-wheel
drive) .................................................. 179
A
ABS (Anti-lock Braking System)
Display message ............................ 217
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 244
Activating/deactivating cooling
with air dehumidification ................. 131
Active BlindSpot Assist
Activating/deactivating (on-
board computer) ............................ 208
Display message ............................ 232
Function/information.................... 190
Active Driving Assistance package .190
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 208
Display message ............................ 231
Function/information.................... 193
Active light function ......................... 113
ADAPTIVE BRAKE ................................. 69
Adaptive Highbeam Assist
Display message ............................ 227
Function/notes ............................. 114
Switching on/off (on-board
computer) ...................................... 210
Additives (engine oil) ........................ 352
Airbags
Display message ............................ 223
Front air bag (driver, front
passenger)....................................... 44
Important safety notes .................... 42
Knee bag .......................................... 44
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis airbag ................................... 45
Safety guidelines ............................. 41
Side impact airbag .......................... 45
Windowcurtain air bag .................... 46
Air-conditioning system
see Climate control
AIRFLOW ........................................... 132
Airvents
Glove box ....................................... 137
Important safetynotes .................. 137
Rear............................................... 138
Setting ........................................... 137
Setting the center air vents ........... 137
Setting the side air vents ............... 137
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
AMG menu (on-board computer) ..... 212
Anti-lockbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 263
Assistance menu (on-board
computer) .......................................... 206
ASSYST PLUS
Displaying a service message ........ 282
Hiding a service message .............. 282
Notes ............................................. 282
Resetting the service interval
display........................................... 282
Service message ............................ 282
Special service requirements ......... 283
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 71
Function ...........................................71
Switching off the alarm .................... 71
ATTENTIONASSIST
Activating/deactivating ................. 207
Display message ............................ 230
Function/notes ............................. 185
Audio menu (on-board
computer) .......................................... 204
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Index
5
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 227
see Lights
Automatic engine start (ECO start/
stop function) .................................... 146
Automatic engine switch-off (ECO
start/stop function) .......................... 145
Automatic headlamp mode .............. 111
Automatic transmission
Automatic drive program ............... 151
Changing gear............................... 150
Display message ............................ 238
Driving tips .................................... 150
Emergency running mode .............. 155
Kickdown....................................... 150
Manual drive program .................... 153
Overview ........................................ 148
Problem (malfunction) ................... 155
Programselectorbutton ................ 150
Pulling away ................................... 144
Releasing the parking lock
manually ........................................ 155
Selector lever................................ 148
Shift ranges................................... 152
Starting the engine ........................ 143
Steering wheel paddle shifters ...... 151
Transmission position display........ 149
Transmissionpositions .................. 149
Automatic transmission
emergency mode ............................... 155
B
Backup lamp
Changing bulbs .............................. 120
Display message ............................ 226
Bag hook ............................................ 260
BAS (Brake Assist System) ................. 65
BAS PLUS (Brake Assist System
PLUS) .................................................... 65
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 76
Replacing ......................................... 77
Battery (vehicle)
Charging ........................................ 300
Display message ............................ 229
Important safety notes .................. 298
Jump starting ................................. 302
BlindSpot Assist
Activating/deactivating ................. 208
Display message ............................ 232
Notes/function .............................. 186
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 219
Notes ............................................. 352
Brake lamps
Changing bulbs .............................. 120
Display message ............................ 225
Brakes
ABS .................................................. 64
BAS .................................................. 65
BAS PLUS ........................................ 65
Brake fluid (notes) ......................... 352
Display message ............................ 217
Driving tips .................................... 162
High-performance brake system .... 164
Important safety notes .................. 162
Maintenance .................................. 163
Parking brake ................................ 159
Warning lamp ................................. 244
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 293
Car wash ........................................ 287
Index
6
Display ........................................... 291
Exterior lights ................................ 290
Gearorselectorlever .................... 292
Interior ........................................... 291
Matte finish ................................... 289
Notes ............................................. 287
Paint .............................................. 289
Plastic trim .................................... 292
Power washer ................................ 288
Rearview camera .......................... 291
Roof lining ...................................... 293
Seat belt........................................ 293
Seat cover ..................................... 292
Sensors ......................................... 291
Steering wheel ............................... 292
Tailpipes ....................................... 291
Trim pieces .................................... 292
Washing by hand ........................... 288
Wheels ........................................... 289
Windows ........................................ 290
Wiper blades .................................. 290
Wooden trim .................................. 292
Cargo tie down rings ......................... 259
Car wash (care) ................................. 287
CD player/CD changer (on-board
computer) .......................................... 204
Center console
Lowersection .................................. 35
Uppersection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 211
Locking/unlocking (SmartKey) ........ 74
Changing bulbs
Brake lamps ................................... 120
Cornering light function ................. 119
High-beam headlamps ................... 118
Important safety notes .................. 116
Low-beam headlamps .................... 118
Overview of bulbtypes .................. 117
Parking lamps ................................ 119
Reversing lamps ............................ 120
Standing lamps (front) ................... 119
Child-proof locks
Important safety notes .................... 63
Reardoors ....................................... 63
Children
In the vehicle ................................... 58
Restraint systems ............................ 58
Specialseat belt retractor ............... 61
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
Top Tether ....................................... 62
Cigarette lighter ................................ 264
Cleaning
Mirrorturn signal ........................... 291
Climate control
Adjusting the airflow (AIR FLOW) ... 132
Automatic climate control (3-zone) 130
Controlling automatically ............... 132
Cooling with airdehumidification .. 131
Defrosting the windows ................. 135
Defrosting the windshield .............. 134
Dual-zone automatic climate
control ........................................... 127
Important safety notes .................. 126
Indicator lamp ................................ 132
Maximum cooling .......................... 135
Notes on using automatic climate
control ................................... 128, 131
Overview of systems ...................... 126
Problems with cooling with air
dehumidification ............................ 132
Problem with the rear window
defroster ........................................ 136
Rearcontrol panel ......................... 130
Refrigerant ..................................... 354
Refrigerant filling capacity ............. 354
Setting the airdistribution ............. 133
Setting the airflow ......................... 134
Setting the airvents...................... 137
Setting the temperature ................ 133
Switching air-recirculation mode
on/off ............................................ 136
Switching on/off ........................... 131
Switching residual heaton/off ...... 136
Switching the rear window
defroster on/off ............................ 135
Switching the ZONE function on/
off .................................................. 134
Cockpit
Overview .......................................... 30
see Instrument cluster
Index
7
COMAND
see separate operating instructions
Combination switch .......................... 112
Compass
Calibrating ..................................... 279
Calling up ....................................... 278
Setting ........................................... 278
Consumption statistics (on-board
computer) .......................................... 201
Convenience closing feature .............. 87
Convenience opening feature ............ 86
Coolant(engine)
Checkingthe level ......................... 286
Display message ............................ 228
Filling capacity ............................... 353
Important safety notes .................. 352
Temperature (on-board computer) .212
Temperature gauge ........................ 198
Warning lamp ................................. 251
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 119
Display message ............................ 224
Function/notes ............................. 114
Crash-responsive emergency
lighting ............................................... 116
Cruise control
Cruise control lever....................... 166
Deactivating ................................... 167
Display message ............................ 235
Driving system ............................... 165
Function/notes ............................. 165
Important safety notes .................. 165
Setting aspeed .............................. 167
Storing and maintaining current
speed .............................................166
Cup holder
Center console .............................. 261
Important safety notes .................. 261
Rearcompartment......................... 262
Customer Assistance Center (CAC) ... 26
Customer Relations Department ....... 26
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 226
Switching on/off (on-board
computer) ...................................... 209
Switching on/off (switch) .............. 111
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 25
Delayedswitch-off
Exteriorlighting (on-board
computer)...................................... 210
Interior lighting .............................. 210
Diagnostics connection ...................... 25
Digital speedometer ......................... 202
Display (cleaning instructions) ........ 291
Display messages
ASSYST PLUS ................................ 282
Calling up (on-board computer) ..... 216
Driving systems ............................. 230
Engine ............................................ 228
General notes ................................ 216
Hiding (on-board computer) ........... 216
KEYLESS-GO .................................. 240
Lights .............................................224
Safety systems .............................. 217
SmartKey ....................................... 240
Tires ............................................... 236
Vehicle ...........................................238
Distance display (on-board
computer) .......................................... 206
Distance recorder ............................. 201
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 253
DISTRONIC PLUS
Activationconditions..................... 169
Deactivating ................................... 173
Display message ............................ 233
Displays in the multifunction
display........................................... 173
Index
8
Driving tips.................................... 174
Function/notes ............................. 167
Important safety notes .................. 167
Setting the specified minimum
distance ......................................... 172
Warning lamp ................................. 253
Doors
Automatic locking (on-board
computer) ...................................... 211
Automatic locking (switch) ...............81
Central locking/unlocking
(SmartKey) .......................................74
Control panel ................................... 37
Display message ............................ 239
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Important safety notes .................... 79
Opening (from inside) ...................... 79
Drinking and driving ......................... 161
Drinks holder
see Cupholder
Drive program
Automatic ...................................... 151
Display ........................................... 149
Manual ...........................................153
SETUP (on-board computer) .......... 213
Drive program selector ..................... 151
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 283
Symmetrical low beam.................. 110
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 164
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
ADAPTIVE BRAKE ............................. 69
BAS (Brake Assist System) .............. 65
BAS PLUS (Brake Assist System
PLUS) ...............................................65
Electronicbrake force distribution ... 69
ESP®(Electronic Stability
Program) .................................... 66, 67
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ........... 64
Overview .......................................... 64
PRE-SAFE®Brake .............................69
Driving systems
Active Blind Spot Assist................. 190
Active Driving Assistance package 190
Active Lane Keeping Assist ............ 193
ATTENTION ASSIST ........................ 185
Blind Spot Assist ............................ 186
Cruise control ................................ 165
Display message ............................ 230
DISTRONICPLUS ........................... 167
Dynamichandling package with
sports mode.................................. 175
HOLD function ............................... 176
Lane Keeping Assist ...................... 188
Lane Tracking package .................. 186
Parking Guidance ........................... 182
PARKTRONIC................................. 179
RACESTART (AMG vehicles) .......... 177
Rearview camera .......................... 185
Driving tips
Automatic transmission ................. 150
Brakes ........................................... 162
Break-in period .............................. 140
DISTRONICPLUS ........................... 174
Downhill gradient ........................... 162
Drinking and driving ....................... 161
Driving abroad ............................... 110
Driving in winter .............................165
Driving on flooded roads................ 164
Driving on wet roads...................... 164
Exhaust check ............................... 161
Fuel ................................................ 160
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Limited braking efficiency on
salted roads................................... 163
Snow chains .................................. 313
Symmetrical low beam.................. 110
Wet road surface ........................... 163
DVD audio (on-board computer) ...... 204
DVD video (on-board computer) ...... 205
Dynamic handling package with
sports mode ....................................... 175
Index
9
E
EASY-ENTRY feature
Activating/deactivating ................. 211
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 211
EBD (electronic brake force
distribution)
Display message ............................ 218
Function/notes ................................ 69
ECO display
Function/notes ............................. 161
On-board computer ....................... 202
ECO start/stop function
Automatic engine start .................. 146
Automatic engine switch-off .......... 145
Deactivating/activating ................. 146
General information ....................... 145
Important safety notes .................. 145
Electronic Stability Program
see ESP®(ElectronicStability Program)
Emergencyrelease
Driver's door .................................... 81
Fuel filler flap................................. 157
Trunk ............................................... 84
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 342
Important safety notes .................. 342
Storage location ............................ 343
Technical data ............................... 344
Emergency Tensioning Devices
Function ...........................................58
Safety guidelines............................. 41
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 250
Display message ............................ 228
ECO start/stop function ................ 145
Engine number ............................... 347
Irregularrunning ............................ 147
Jump-starting ................................. 302
Starting problems .......................... 147
Starting the engine with the
SmartKey ....................................... 143
Starting with KEYLESS-GO ............. 143
Switching off .................................. 159
Tow-starting (vehicle) ..................... 306
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ................... 147
Engine oil
Adding ........................................... 285
Additives ........................................ 352
Checking the oil level ..................... 284
Checking the oil level using the
dipstick .......................................... 285
Display message ............................ 229
Filling capacity ............................... 351
Notes about oil grades ................... 351
Notes on oil level/consumption .... 284
Temperature (on-board computer) .212
Viscosity ........................................ 352
ESP®(Electronic Stability
Program)
AMG menu (on-board computer) ... 213
Deactivating/activating (AMG
vehicles) .......................................... 68
Deactivating/activating (except
AMG vehicles) ................................ 207
Deactivating/activating (notes;
except AMG vehicles) ...................... 67
Display message ............................ 217
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ........... 66
Warning lamp ................................. 246
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaustcheck ................................... 161
Exhausttail pipe (cleaning
instructions) ...................................... 291
Exterior lighting
Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) ....................... 105
Folding in/out(automatically) ....... 104
10
Index
Folding in/out(electrically) ........... 104
Folding in whenlocking (on-board
computer) ...................................... 212
Out of position (troubleshooting) ... 105
Setting ........................................... 104
Storing settings (memory function) 106
Storing the parking position .......... 105
Eyeglasses compartment ................. 257
F
Fillercap
see Fuel filler flap
First-aid kit ......................................... 296
Flat tire
MOExtended run-flatsystem ......... 297
Preparing the vehicle ..................... 297
see Emergency spare wheel
Floormats ........................................... 279
Fog lamps
Switching on/off ........................... 111
Front fog lamps
Display message ............................ 225
Switching on/off ........................... 111
Fuel
Additives ........................................ 349
Consumption statistics .................. 201
Displaying the current
consumption .................................. 202
Displaying the range ...................... 202
Driving tips .................................... 160
Flexible fuel vehicles ...................... 350
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 349
Important safety notes .................. 348
Notes for AMG vehicles ................. 349
Premium-grade unleaded gasoline .349
Problem (malfunction) ................... 158
Refueling ........................................ 156
Tank content/reserve fuel ............. 348
Fuel filler flap
Emergency release ........................ 157
Opening/closing ............................ 156
Fuel level
Calling up the range (on-board
computer) ...................................... 202
Fuel tank
Capacity ........................................ 348
Problem (malfunction) ................... 158
see Fuel tank
Fuse allocation chart (vehicle tool
kit) ...................................................... 296
Fuses
Allocation chart ............................. 306
Before changing ............................. 306
Dashboard fuse box ....................... 307
Fuse box in the engine
compartment ................................. 307
Fuse box in the trunk ..................... 308
Important safety notes .................. 306
see Fuses
G
Garage door opener
Clearing the memory ..................... 278
Important safety notes .................. 275
Opening/closing the garage door .. 277
Programming (button in the rear-
view mirror) ................................... 275
Gear indicator (on-board computer) 212
Gear or selector lever (cleaning
guidelines) ......................................... 292
Genuine parts ...................................... 21
Glove box ........................................... 257
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 113
Headlamps
Adding fluid to cleaning system ..... 287
Cleaning system (function) ............ 113
Cleaning system (notes) ................ 353
Fogging up ..................................... 115
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 97
Adjusting (electrically)..................... 98
Adjusting (manually)........................ 98
Adjusting (rear) ................................ 98
Index
11
Installing/removing (rear) ................ 99
Luxury .............................................. 98
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 225
Switching Adaptive Highbeam
Assist on/off ................................. 114
Switching on/off ........................... 113
Hill start assist .................................. 144
HOLD function
Deactivating ................................... 177
Display message ............................ 231
Function/notes ............................. 176
Hood
Closing ...........................................284
Display message ............................ 239
Important safety notes .................. 283
Opening ......................................... 284
Hydroplaning ..................................... 164
I
Ignition lock
see Key positions
Immobilizer .......................................... 71
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Settings ......................................... 209
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 198
Interior lighting ................................. 115
Automatic control .......................... 116
Delayed switch-off (on-board
computer) ...................................... 210
Emergency lighting ........................ 116
Manual control ............................... 116
Overview ........................................ 115
Reading lamp ................................. 115
J
Jack
Storage location ............................ 296
Using ............................................. 335
Jump starting (engine) ...................... 302
K
KEYLESS-GO
Convenience closing feature ............ 87
Display message ............................ 240
Locking ............................................ 75
Start/Stop button .......................... 142
Starting the engine ........................ 143
Unlocking ......................................... 75
Keypositions
KEYLESS-GO .................................. 142
SmartKey ....................................... 141
Kickdown
Driving tips .................................... 150
Manual drive program .................... 154
Knee bag .............................................. 44
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 208
Display message ............................ 231
Function/information.................... 188
Lane Tracking package ..................... 186
Lap time (RACETIMER) ...................... 213
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
Light function,active
Display message ............................ 226
Lighting
Lightswitch................................... 110
Lights
Activating/deactivating the
interiorlighting delayed switch-off .210
Active light function ....................... 113
Automatic headlamp mode ............ 111
Cornering light function ................. 114
Display message ............................ 224
Driving abroad ............................... 110
Fog lamps ...................................... 111
12
Index
Hazard warning lamps ................... 113
High beam flasher .......................... 113
High-beam headlamps ................... 113
Low-beam headlamps .................... 111
Parking lamps ................................ 112
Rearfog lamp ................................ 112
Standing lamps .............................. 112
Switching Adaptive Highbeam
Assist on/off ................................. 210
Switching the daytime running
lamps on/off (on-board computer) 209
Switching the daytime running
lamps on/off (switch) .................... 111
Switching the exteriorlighting
delayed switch-off on/off (on-
board computer)............................ 210
Switching the surround lighting
on/off (on-board computer) .......... 210
Turn signals ................................... 112
see Changing bulbs
see Interior lighting
see Lighting
Light sensor (display message) ....... 227
Loading guidelines ............................ 256
Locking
see Centrallocking
Locking (doors)
Automatic ........................................ 81
Emergency locking ........................... 81
From inside (central locking
button) ............................................. 80
Locking centrally
see Centrallocking
Locking verification signal (on-
board computer) ............................... 211
Low-beam headlamps
Changing bulbs .............................. 118
Display message ............................ 224
Setting for driving abroad
(symmetrical) ................................. 110
Switching on/off ........................... 111
Lumbar support
Adjusting ......................................... 99
Adjusting the 4-way lumbar
support ............................................ 99
Luxury head restraints ....................... 98
M
M+S tires ............................................ 312
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instructions) 289
mbrace
Call priority .................................... 271
Display message ............................ 219
Downloading destinations
(COMAND) ..................................... 271
Downloading routes....................... 274
Emergency call .............................. 268
Geo fencing ................................... 274
Important safety notes .................. 267
Locating astolen vehicle............... 273
MB info call button ........................ 270
Remote vehicle locking .................. 272
Roadside Assistance button .......... 270
Search &Send ............................... 272
Self-test ......................................... 268
Speed alert .................................... 274
System .......................................... 268
Triggering the vehicle alarm ........... 275
Vehicle remote malfunction
diagnosis....................................... 273
Vehicle remote unlocking .............. 272
Mechanical key
Function/notes ................................ 76
Locking vehicle ................................ 81
Unlocking the driver's door .............. 81
Memory card (audio) ......................... 204
Memory function ............................... 106
Message memory (on-board
computer) .......................................... 216
Messages
see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 205
Modifying the programming
(SmartKey) ........................................... 75
MOExtended run-flat system ........... 297
Index
13
Mounting wheels
Lowering the vehicle...................... 338
Mounting anew wheel ................... 337
Preparing the vehicle ..................... 334
Raising the vehicle ......................... 335
Removing awheel .......................... 337
Securing the vehicle against
rolling away ................................... 335
MP3
Operation ....................................... 204
see separate operating instructions
Multifunction display
Function/notes ............................. 200
Permanent display......................... 209
Multifunction steering wheel
Operating the on-board computer .199
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 203
see separate operating instructions
NECK-PRO head restraints
Operation .........................................52
Resetting after being triggered ........ 53
NECK-PRO luxury head restraints
Operation .........................................52
Resetting after being triggered ........ 53
Notes on breaking-in anew vehicle 140
O
Occupant Classification System
(OCS)
Faults............................................... 51
Operation .........................................47
System self-test ............................... 49
Occupant safety
Childreninthe vehicle ..................... 58
System overview .............................. 40
OCS
Faults ............................................... 51
Operation .........................................47
System self-test ............................... 49
Odometer ........................................... 201
Oil
see Engine oil
On-board computer
AMG menu ..................................... 212
Assistance menu ........................... 206
Audiomenu ................................... 204
Convenience submenu .................. 211
Displaying a service message ........ 282
Display messages .......................... 216
DISTRONICPLUS ........................... 173
Factory settings submenu ............. 212
Important safety notes .................. 198
Instrument cluster submenu .......... 209
Lighting submenu .......................... 209
Menu overview .............................. 201
Message memory .......................... 216
Navigation menu ............................ 203
Operation ....................................... 199
RACETIMER ................................... 213
Service menu ................................. 208
Settings menu ............................... 208
Standard display............................ 201
Telephone menu ............................ 205
Trip menu ...................................... 201
Vehicle submenu ........................... 211
Video DVD operation..................... 205
Opening and closing the side trim
panels ................................................. 119
Operating system
see On-board computer
Outside temperature display ........... 199
Overhead control panel ...................... 36
Override feature
Rearside windows ........................... 63
P
Paintcode number ............................ 346
Paintwork (cleaning instructions) ... 289
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 90
Opening/closing the roller
sunblind ........................................... 91
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Panorama sliding sunroof
Important safety notes .................... 88
14
Index
Parking ............................................... 158
Important safety notes .................. 158
Parking brake ................................ 159
Position of exterior mirror, front-
passenger side ............................... 105
Rearview camera .......................... 185
see PARKTRONIC
Parking aid
Parking Guidance ........................... 182
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 218
Notes/function .............................. 159
Parking Guidance
Display message ............................ 232
Important safety notes .................. 182
Parking lamps
Changing bulbs .............................. 119
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating ................. 181
Driving system ............................... 179
Function/notes ............................. 179
Important safety notes .................. 179
Problem (malfunction) ................... 182
Range of the sensors ..................... 180
Warning display............................. 180
PASSENGERAIR BAG OFF
Problems (malfunction) .................. 223
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 47
Plastic trim (cleaning instructions) .292
Power washers .................................. 288
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 219
Operation .........................................52
PRE-SAFE®Brake
Activating/deactivating ................. 207
Display message ............................ 220
Function/notes ................................ 69
Warning lamp ................................. 253
Program selector button .................. 150
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 144
Q
Qualifiedspecialistworkshop ........... 25
R
RACE START (AMG vehicles) ............. 177
RACETIMER (on-board computer) .... 213
Radar sensor system
Activating/deactivating ................. 211
Display message ............................ 231
Radio
Selecting astation ......................... 204
see separate operating instructions
Reading lamp ..................................... 115
Rear compartment
Setting the airflow ......................... 134
Setting the airvents...................... 138
Rear fog lamp
Display message ............................ 226
Switching on/off ........................... 112
Rear seats
Display message ............................ 239
Folding the backrestforwards/
back ............................................... 259
Rear view camera
Cleaning instructions ..................... 291
Function/notes ............................. 185
Rear-view mirror
Anti-glare(manual) ........................ 103
Dipping (automatic) ....................... 105
Rear window blind ............................ 263
Rear window defroster
Problem (malfunction) ................... 136
Switching on/off ........................... 135
Refrigerant (air-conditioning
system)
Important safety notes .................. 354
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 156
Index
15
Notes for AMG vehicles ................. 349
Refueling process.......................... 156
see Fuel
Releasing the parking lock
manually (automatic transmission) 155
Remote control
Garage door opener ....................... 275
Programming (garage door opener) 275
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 230
Warning lamp ................................. 250
see Fuel
Residual heat (climate control) ........ 136
Restraint system
see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic transmission) 148
Reversing feature
Panorama sliding sunroof................ 89
Roller sunblinds ............................... 91
Side windows ................................... 85
Sliding sunroof................................. 89
Roadside Assistance (breakdown) .... 23
Roller blind
see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rearside windows ......................... 263
Rearwindow .................................. 263
Roof carrier ........................................ 261
Roof lining and carpets (cleaning
guidelines) ......................................... 293
Roof load (maximum) ........................ 355
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 203
S
Safety
Childreninthe vehicle ..................... 58
Child restraint systems .................... 58
Occupant Classification System
(OCS) ............................................... 47
Overview of occupant safety
systems ........................................... 40
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seatbelt ......................... 56
Adjusting the height ......................... 57
Belt force limiters ............................ 58
Cleaning ......................................... 293
Correct usage .................................. 55
Emergency Tensioning Devices ........58
Fastening ......................................... 56
Important safety guidelines ............. 54
Releasing ......................................... 57
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ...................... 212
Warning lamp ................................. 242
Warning lamp (function) ................... 57
see Seat belts
Seats
Adaptive seatbackrests (AMG
vehicles) .......................................... 99
Adjusting (electrically)..................... 96
Adjusting (manually and
electrically)...................................... 96
Adjusting lumbarsupport................ 99
Adjusting the 4-way lumbar
support ............................................ 99
Adjusting the head restraint ............ 97
Cleaning the cover ......................... 292
Correct driver's seat position ........... 94
Important safety notes .................... 95
Seat heating problem .................... 101
Seat ventilation problem ................ 101
Storing settings (memory function) 106
Switching seatheating on/off ....... 100
Switching seat ventilation on/off .. 101
Sensors (cleaning instructions) ....... 291
Service menu (on-board computer) .208
Service products
Brake fluid ..................................... 352
Coolant (engine) ............................ 352
Engine oil ....................................... 351
Fuel ................................................ 347
16
Index
Important safety notes .................. 347
Refrigerant (air-conditioning
system) .......................................... 354
Washer fluid ...................................353
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 212
On-board computer ....................... 208
Setting the air distribution ............... 133
Setting the airflow ............................ 134
SETUP (on-board computer) ............. 213
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 226
Side windows
Cleaning ......................................... 290
Convenience closing feature ............ 87
Convenience opening feature .......... 86
Important safety information ........... 85
Opening/closing .............................. 86
Problem (malfunction) ..................... 88
Resetting ......................................... 88
Sliding sunroof
Important safety notes .................... 88
Opening/closing .............................. 89
Problem (malfunction) ..................... 92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 77
Changing the programming ............. 75
Checking the battery ....................... 77
Convenience closing feature ............ 87
Convenience opening feature .......... 86
Display message ............................ 240
Door central locking/unlocking ....... 74
Important safety notes .................... 74
Loss ................................................. 78
Mechanical key ................................ 76
Positions (ignition lock) ................. 141
Problem (malfunction) ..................... 78
Starting the engine ........................ 143
Snow chains ...................................... 313
Sockets
General notes ................................ 265
Rearcompartment......................... 265
Spare wheel
Notes/data .................................... 340
Storage location ............................ 343
Specialist workshop ............................ 25
Special seat beltretractor .................. 61
Speed,controlling
see Cruise control
Speedometer
Digital ............................................ 202
In the Instrument cluster ................. 31
Segments ...................................... 199
Selecting the unit of measurement 209
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 68
Warning lamp ................................. 247
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 220
Introduction ..................................... 41
Warning lamp ................................. 249
Warning lamp (function) ................... 41
Standing lamps
Changing bulbs .............................. 119
Display message ............................ 226
Switching on/off ........................... 112
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 143
Steering (display message) .............. 240
Steering wheel
Adjusting (electrically)................... 102
Adjusting (manually)...................... 102
Button overview ............................... 33
Buttons (on-board computer) ......... 199
Cleaning ......................................... 292
Important safety notes .................. 101
Paddle shifters ............................... 151
Storing settings (memory function) 106
Steering wheel paddle shifters ........ 151
Stopwatch (RACETIMER) ................... 213
Stowage areas ................................... 256
Index
17
Stowage compartments
Armrest (under) ............................. 257
Cupholders ................................... 261
Eyeglasses compartment ............... 257
Glove box .......................................257
Important safety information ......... 256
Rear............................................... 258
Stowage net ................................... 258
Under driver's seat/front-
passenger seat.............................. 258
Stowage net ....................................... 258
Stowage well beneath the trunk
floor .................................................... 260
Summer opening
see Convenience opening feature
Summer tires ..................................... 312
Sun visor ............................................ 262
Surround lighting (on-board
computer) .......................................... 210
Switching air-recirculation mode
on/off ................................................. 136
Switching off the alarm (ATA) ............ 71
T
Tachometer ........................................ 199
Tail lamps
Display message ............................ 225
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 347
Emergency spare wheel ................. 344
Information .................................... 346
Tires/wheels ................................. 338
Vehicle data ................................... 355
TELEAID
Call priority .................................... 271
Downloading destinations
(COMAND) ..................................... 271
Downloading routes....................... 274
Emergency call .............................. 268
Geo fencing ................................... 274
Important safety notes .................. 267
Locating astolen vehicle............... 273
MB info call button ........................ 270
Remote vehicle locking .................. 272
Roadside Assistance button .......... 270
Search &Send ............................... 272
Self-test ......................................... 268
Speed alert .................................... 274
System .......................................... 268
Triggering the vehicle alarm ........... 275
Vehicle remote malfunction
diagnosis....................................... 273
Vehicle remote unlocking .............. 272
Telephone
Accepting acall ............................. 205
Display message ............................ 240
Menu (on-board computer) ............ 205
Number from the phone book ........206
Redialing ........................................ 206
Rejecting/ending acall ................. 205
Temperature
Coolant .......................................... 198
Coolant (on-board computer) ......... 212
Engine oil (on-board computer) ...... 212
Outside temperature ......................199
Setting (climate control) ................ 133
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 71
Immobilizer...................................... 71
Through-loading feature ................... 258
Time
see separate operating instructions
Timing (RACETIMER) ......................... 213
Tire pressure
Calling up (on-board computer) ..... 318
Checking manually ........................ 317
Display message ............................ 236
Maximum ....................................... 316
Notes ............................................. 315
Pressure loss warning .................... 317
Recommended ............................... 313
see Tire pressure
Tire pressure loss warning
system
Important safety notes .................. 317
Restarting ...................................... 318
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 320
Function/notes ............................. 318
Restarting ...................................... 320
Warning lamp ................................. 254
Warning message .......................... 320
18
Index
Tires
Aspect ratio (definition) ................. 333
Average weight of the vehicle
occupants (definition) .................... 331
Bar (definition) ............................... 331
Changing awheel .......................... 334
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms ......................... 331
Direction of rotation...................... 334
Display message ............................ 236
Distributionofthe vehicle
occupants (definition) .................... 333
DOT, Tire Identification Number
(TIN) ...............................................330
DOT (Department of
Transportation) (definition) ............ 331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332
GVW (Gross Vehicle Weight)
(definition) ..................................... 332
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 332
Important safety notes .................. 310
Increased vehicle weight due to
optional equipment (definition) ...... 331
Kilopascal (kPa) (definition) ........... 332
Labeling (overview)........................ 327
Load bearing index (definition) ...... 333
Load index ..................................... 330
Load index (definition) ................... 332
M+S tires ....................................... 312
Maximum loaded vehicle weight
(definition) ..................................... 332
Maximum load on a tire (definition) 332
Maximum permissible tire
pressure (definition) ....................... 332
Maximum tire load......................... 325
Maximum tire load (definition) ....... 332
MOExtended tires .......................... 297
Optional equipment weight
(definition) ..................................... 333
PSI (pounds per square inch)
(definition) ..................................... 332
Replacing ....................................... 334
Service life ..................................... 312
Sidewall (definition) ....................... 333
Speed rating (definition) ................ 332
Storing ........................................... 334
Structure and characteristics
(definition) ..................................... 331
Summer tires ................................. 312
Temperature .................................. 327
TIN (Tire Identification Number)
(definition) ..................................... 333
Tire bead(definition) ...................... 333
Tire pressure (definition) ................ 333
Tire pressures (recommended)...... 331
Tire size (data) ............................... 338
Tire size designation, load-bearing
capacity, speed rating .................... 328
Tire tread ....................................... 311
Tire tread (definition) ..................... 333
Total load limit (definition) ............. 333
Traction ......................................... 326
Traction (definition) ....................... 333
Treadwear ..................................... 326
Uniform Tire Quality Grading
Standards...................................... 326
Uniform Tire Quality Grading
Standards(definition) .................... 331
Unladen weight (definition) ............ 332
Wearindicator(definition) ............. 333
Wheelrim (definition).................... 331
see Flat tire
Top Tether ............................................ 62
Towing
Important safety guidelines ........... 304
Installing the towing eye ................ 305
Removing the towing eye............... 305
With the rear axle raised ................ 305
Towing away
With both axles on the ground ....... 305
Tow-starting
Emergency engine starting ............ 306
Important safety notes .................. 304
Transfer case ..................................... 155
Transmission
see Automatic transmission
Transporting the vehicle .................. 306
Trim pieces (cleaning instructions) .292
Trip computer (on-board computer) 201
Trip odometer
Calling up ....................................... 201
Resetting (on-board computer) ...... 202
see Trip odometer
Index
19
Trunk
Emergency release .......................... 84
Important safety notes .................... 82
Locking separately........................... 84
Opening (automatically from
inside) .............................................. 83
Opening (automatically from
outside) ............................................ 83
Trunk lid
Display message ............................ 239
Opening/closing .............................. 82
Opening dimensions ...................... 355
Trunk load (maximum) ......................355
Turn signals
Display message ............................ 224
Switching on/off ........................... 112
see Turn signals
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in the sun visor) ........262
Vehicle
Data acquisition ............................... 26
Display message ............................ 238
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Equipment ....................................... 22
Individualsettings .......................... 208
Limited Warranty ............................. 26
Loading .......................................... 321
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 74
Lowering ........................................ 338
Maintenance .................................... 23
Parking for a long period ................ 160
Pulling away ................................... 144
Raising ........................................... 335
Reporting problems ......................... 26
Securing from rolling away ............ 335
Towing away .................................. 304
Transporting .................................. 306
Unlocking (in an emergency) ........... 81
Unlocking (SmartKey) ...................... 74
Vehicle data ................................... 355
Vehicle data ....................................... 355
Vehicle dimensions ........................... 355
Vehicle emergency locking ................ 81
Vehicle identification number
see VIN
Vehicle identification plate .............. 346
Vehicle tool kit .................................. 296
Video (DVD) ........................................ 205
VIN ...................................................... 346
W
Warning and indicator lamps
ABS ................................................ 244
Brakes ........................................... 244
Check Engine ................................. 250
Coolant .......................................... 251
Distance warning ........................... 253
DISTRONICPLUS ........................... 253
ESP®.............................................. 246
ESP®OFF ....................................... 247
Fuel tank ........................................ 250
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Reserve fuel ................................... 250
Seat belt........................................ 242
SPORT handling mode ................... 247
SRS ................................................ 249
Tire pressure monitor .................... 254
Warranty ............................................ 346
Washer fluid
Display message ............................ 240
Wheel bolttightening torque ........... 338
Wheel chock ...................................... 335
Wheels
Changing awheel .......................... 334
Checking ........................................ 311
Cleaning ......................................... 289
Cleaning (warning) ......................... 334
Emergency spare wheel ................. 342
Important safety notes .................. 310
Interchanging/changing ................ 334
Index
20
Mounting anew wheel ................... 337
Mounting awheel .......................... 334
Removing awheel .......................... 337
Storing ........................................... 334
Tightening torque ........................... 338
Wheelsize/tiresize ....................... 338
Window curtain air bag
Display message ............................ 221
Operation .........................................46
Windows
see Side windows
Windshield
Defrosting ...................................... 134
see Windshield
Windshieldwasher fluid
see Windshield washer system
Windshield washer system .............. 287
Notes ............................................. 353
Windshieldwipers
Problem (malfunction) ................... 123
Replacing the wiper blades ............ 121
Switching on/off ........................... 121
Winterdriving
Important safety notes.................. 312
Slippery road surfaces ................... 165
Snow chains .................................. 313
Winter tires
M+S tires ....................................... 312
Wiper blades
Cleaning ......................................... 290
Important safety notes .................. 121
Replacing (windshield)................... 122
Wooden trim (cleaning instructions) 292
Workshops
see Qualified specialist workshop
Introduction
21
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wearare affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel
consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AGalso supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!
Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for theserestraint systems, maybe
installed in the following areas of your
vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Z
Introduction
22
Have aftermarketaccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not beenapproved by Mercedes.
This could lead to malfunctions in safetyrelevant systems, e.g. the brake system.Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 346) and the engine
number (Y page 347) when ordering genuine
Mercedes-Benz parts.
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfwith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding themmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-BenzLimited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmentof
your vehicle available at thetime of going to
print. Country-specific differences are
possible.Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions.The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-BenzCenter
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzCenter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the termsofthe following
warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R
State warranty enforcement laws (lemon
laws)
Introduction
23
Information for customers in
California
Under California law you may be entitled to a
replacementofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same ordifferent substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada).You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
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Introduction
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If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you planto operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available.Leaded fuel
may cause damage to the catalytic
converter.
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the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations,or not at all. This could affect,
for example, the power steering and the brake
boosting effect.You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carriedout at aqualified
specialist workshop.
There is a risk of damage to the vehicle if:
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage or
parts of the chassis.
Introduction
25
In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be damaged withoutthe damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that drivingsafety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
WARNING
G
Objects in thedriver's footwell canrestrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearance for the pedals. Do not use
loose floormats.
!
If the engine is switched off and
equipmentonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
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Introduction
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required on yourvehicle. This is especiallythe
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-BenzCenter:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and
modifications
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work on electronic components
Problems with your vehicle
If you should experience aproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
againwith a Mercedes-BenzCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575pursuantto the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA)in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds thata
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
aboutthe proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-BenzLimited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuantto California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R
for safety research or vehicle diagnosis
purposes
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with the consent of the vehicle owner
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on the instruction of prosecuting
authorities
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for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R
as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system.
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource
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