Mercedes-Benz C-Class 2013 Owner's Manual
CLS
Operator's Manual
Nur für internen Gebrauch / For internal use only
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In this Operator's Manual you will find the
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WARNING
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Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
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Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the
instructions and warning notices in this
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design
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technical features
The equipment in your vehicle may therefore
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Operator's Manual
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Maintenance Booklet
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Equipment-dependent supplements
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Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2185843681
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Contents
3
Index ....................................................... 4
Introduction ......................................... 21
At a glance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 75
Seats, steering wheel and mirrors .... 97
Lights and windshield wipers .......... 115
Climate control ................................. 129
Driving and parking .......................... 145
On-board computer and displays .... 217
Stowage and features ...................... 277
Maintenance and care ...................... 305
Breakdown assistance ..................... 319
Wheels and tires ............................... 333
Technical data ................................... 371
Index
4
1, 2, 3 ...
12 V socket
see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 193
4MATIC off-road system ................... 193
A
ABS (Anti-lock Braking System)
Display message ............................ 238
Function/notes ................................ 66
Important safety notes .................... 66
Warning lamp ................................. 267
Activating/deactivating cooling
with air dehumidification ................. 136
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 254
Function/information .................... 211
Active Driving Assistance package . 211
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/information .................... 214
Active light function ......................... 121
Active multicontour seat
Adjusting (on the seat) .................. 103
Active Parking Assist
Detecting parking spaces .............. 197
Display message ............................ 254
Function/notes ............................. 196
Important safety notes .................. 196
Parking .......................................... 198
ADAPTIVE BRAKE ................................. 72
Adaptive Damping System (ADS) ..... 190
Adaptive Highbeam Assist
Display message ............................ 248
Function/notes ............................. 121
Additives (engine oil) ........................ 376
Air bags
Display message ............................ 244
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes .................... 42
Knee bag .......................................... 45
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis air bag ................................... 46
Safety guidelines ............................. 41
Side impact air bag .......................... 45
Window curtain air bag .................... 47
Air-conditioning system
see Climate control
AIR FLOW ........................................... 137
AIRMATIC
Display message ............................ 252
Function/notes ............................. 189
Air vents
Glove box ....................................... 142
Important safety notes .................. 142
Rear ............................................... 143
Setting ........................................... 142
Setting the center air vents ........... 142
Setting the side air vents ............... 142
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 231
Setting the color (on-board
computer) ...................................... 231
AMG adaptive sport suspension
system ................................................ 190
Ashtray ............................................... 287
Assistance display (on-board
computer) .......................................... 227
Assistance menu (on-board
computer) .......................................... 227
ASSYST PLUS
Displaying a service message ........ 310
Hiding a service message .............. 310
Notes ............................................. 309
Resetting the service interval
display ........................................... 310
Service message ............................ 309
Special service requirements ......... 310
Index
5
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 74
Function ........................................... 74
Switching off the alarm .................... 74
ATTENTION ASSIST
Activating/deactivating ................. 228
Display message ............................ 251
Function/notes ............................. 203
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 247
see Lights
Automatic engine start (ECO start/
stop function) .................................... 152
Automatic engine switch-off (ECO
start/stop function) .......................... 151
Automatic headlamp mode .............. 117
Automatic transmission
Automatic drive program ............... 160
Changing gear ............................... 158
DIRECT SELECT lever ..................... 155
Display message ............................ 260
Drive program display .................... 156
Driving tips .................................... 158
Emergency running mode .............. 164
Engaging drive position .................. 158
Engaging neutral ............................ 157
Engaging park position (AMG
vehicles) ........................................ 157
Engaging reverse gear ................... 157
Engaging the park position ............ 156
Kickdown ....................................... 159
Manual drive program .................... 161
Manual drive program (AMG
vehicles) ........................................ 162
Manual drive program (vehicles
with Sports package AMG) ............ 162
Overview ........................................ 155
Problem (malfunction) ................... 164
Program selector button ................ 159
Pulling away ................................... 150
Selector lever ................................ 155
Shift ranges ................................... 162
Starting the engine ........................ 149
Steering wheel paddle shifters ...... 160
Transmission position display ........ 155
Transmission position display
(DIRECT SELECT lever) ................... 156
Transmission positions .................. 158
Automatic transmission
emergency mode ............................... 164
B
Backup lamp
Changing bulbs .............................. 125
Bag hook ............................................ 283
BAS (Brake Assist System) ................. 67
BAS PLUS (Brake Assist System
PLUS) .................................................... 67
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 79
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 250
Important safety notes .................. 322
Jump starting ................................. 326
Belt force limiter
Activation ......................................... 59
Function ........................................... 59
Blind Spot Assist
Activating/deactivating ................. 228
Display message ............................ 254
Notes/function .............................. 207
see Active Blind Spot Assist
Bottle holder ...................................... 285
Brake fluid
Display message ............................ 240
Notes ............................................. 376
Brake lamps
Display message ............................ 246
Brakes
ABS .................................................. 66
BAS .................................................. 67
BAS PLUS ........................................ 67
Brake fluid (notes) ......................... 376
Display message ............................ 238
Driving tips .................................... 172
High-performance brake system .... 173
Important safety notes .................. 172
Maintenance .................................. 173
Index
6
Parking brake ................................ 169
Warning lamp ................................. 266
Breakdown
see Flat tire
see Towing away
Bulbs
see Changing bulbs
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Care
Carpets .......................................... 318
Car wash ........................................ 311
Display ........................................... 315
Exhaust pipe .................................. 315
Exterior lights ................................ 314
Gear or selector lever .................... 316
Interior ........................................... 315
Matte finish ................................... 313
Night View Assist Plus ................... 316
Notes ............................................. 311
Paint .............................................. 313
Plastic trim .................................... 316
Power washer ................................ 312
Rear view camera .......................... 315
Roof lining ...................................... 318
Seat belt ........................................ 317
Seat cover ..................................... 317
Sensors ......................................... 315
Steering wheel ............................... 316
Trim pieces .................................... 316
Washing by hand ........................... 312
Wheels ........................................... 314
Windows ........................................ 314
Wiper blades .................................. 314
Wooden trim .................................. 316
Cargo tie down rings ......................... 282
Car wash (care) ................................. 311
CD player/CD changer (on-board
computer) .......................................... 225
Center console
Lower section .................................. 35
Lower section (AMG vehicles) .......... 36
Upper section .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 232
Locking/unlocking (SmartKey) ........ 76
Changing bulbs
Important safety notes .................. 124
Overview of bulb types .................. 125
Reversing lamps ............................ 125
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65
Children
In the vehicle ................................... 60
Restraint systems ............................ 60
Special seat belt retractor ............... 63
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
Top Tether ....................................... 64
Cigarette lighter ................................ 288
Cleaning
Mirror turn signal ........................... 314
Climate control
Automatic climate control (3-
zone) .............................................. 134
Controlling automatically ............... 137
Cooling with air dehumidification .. 136
Defrosting the windows ................. 140
Defrosting the windshield .............. 139
Dual-zone automatic climate
control ........................................... 131
Important safety notes .................. 130
Indicator lamp ................................ 137
Information about using dual-zone
automatic climate control .............. 132
Information on using 3-zone
automatic climate control .............. 135
Maximum cooling .......................... 139
Overview of systems ...................... 130
Problems with cooling with air
dehumidification ............................ 137
Problem with the rear window
defroster ........................................ 141
Rear control panel ......................... 134
Index
7
Refrigerant ..................................... 378
Refrigerant filling capacity ............. 379
Setting the air distribution ............. 138
Setting the airflow ......................... 139
Setting the air vents ...................... 142
Setting the climate mode (AIR
FLOW) ............................................ 137
Setting the temperature ................ 138
Setting the temperature with 3-
zone automatic climate control ..... 138
Setting the temperature with dual-
zone automatic climate control ..... 138
Switching air-recirculation mode
on/off ............................................ 141
Switching on/off ........................... 135
Switching residual heat on/off ...... 141
Switching the rear window
defroster on/off ............................ 140
Switching the ZONE function on/
off .................................................. 139
Cockpit
Overview .......................................... 30
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 368
see Emergency spare wheel
COMAND
see separate operating instructions
COMAND display
Cleaning ......................................... 315
Combination switch .......................... 119
Compass
Calibrating ..................................... 303
Calling up ....................................... 302
Setting ........................................... 302
Consumption statistics (on-board
computer) .......................................... 222
Convenience closing feature .............. 90
Convenience opening feature ............ 89
Coolant (engine)
Checking the level ......................... 308
Display message ............................ 248
Filling capacity ............................... 377
Important safety notes .................. 377
Temperature (on-board computer) . 234
Temperature gauge ........................ 219
Warning lamp ................................. 273
Cooling
see Climate control
Copyright ............................................. 27
Cornering light function
Display message ............................ 245
Function/notes ............................. 121
Crash-responsive emergency
lighting ............................................... 124
Cruise control
Activation conditions ..................... 176
Cruise control lever ....................... 176
Deactivating ................................... 177
Display message ............................ 257
Driving system ............................... 175
Function/notes ............................. 175
Important safety notes .................. 175
Setting a speed .............................. 177
Storing and maintaining current
speed ............................................. 176
Cup holder
Center console .............................. 284
Center console in the rear
compartment ................................. 285
Important safety notes .................. 284
Rear compartment ......................... 285
Customer Assistance Center (CAC) ... 26
Customer Relations Department ....... 26
D
Data
see Technical data
Daytime running lamps
Display message ............................ 247
Function/notes ............................. 117
Switching on/off (on-board
computer) ...................................... 230
Declarations of conformity ................. 25
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 231
Interior lighting .............................. 232
Diagnostics connection ...................... 25
Digital speedometer ......................... 223
DIRECT SELECT lever
see Automatic transmission
Index
8
Display messages
ASSYST PLUS ................................ 309
Calling up (on-board computer) ..... 237
Driving systems ............................. 251
Engine ............................................ 248
General notes ................................ 237
Hiding (on-board computer) ........... 237
KEYLESS-GO .................................. 262
Lights ............................................. 245
Safety systems .............................. 238
SmartKey ....................................... 262
Tires ............................................... 258
Vehicle ........................................... 260
Distance recorder ............................. 222
see Trip odometer
Distance warning (warning lamp) .... 275
DISTRONIC PLUS
Activating ....................................... 180
Activation conditions ..................... 180
Deactivating ................................... 184
Display message ............................ 255
Displays in the multifunction
display ........................................... 184
Function/notes ............................. 177
Important safety notes .................. 177
Setting the specified minimum
distance ......................................... 183
Warning lamp ................................. 275
Doors
Automatic locking (on-board
computer) ...................................... 232
Automatic locking (switch) ............... 83
Central locking/unlocking
(SmartKey) ....................................... 76
Control panel ................................... 38
Display message ............................ 261
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes .................... 82
Opening (from inside) ...................... 82
Drinking and driving ......................... 170
Drinks holder
see Bottle holder
Drive program
Automatic ...................................... 160
Display ........................................... 155
Display (DIRECT SELECT lever) ...... 156
Manual ........................................... 161
Manual (AMG vehicles) .................. 162
Manual (vehicles with Sports
package AMG) ............................... 162
SETUP (on-board computer) .......... 234
Drive program selector ..................... 159
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 311
Symmetrical low beam .................. 116
Driving on flooded roads .................. 174
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) .............. 67
BAS PLUS (Brake Assist System
PLUS) ............................................... 67
Electronic brake force distribution ... 71
ESP® (Electronic Stability
Program) .......................................... 68
ETS/4ETS (Electronic Traction
System) ........................................... 69
Important safety information ........... 66
Overview .......................................... 66
PRE-SAFE® Brake ............................. 72
Driving systems
Active Blind Spot Assist ................. 211
Active Driving Assistance
package ......................................... 211
Active Lane Keeping Assist ............ 214
Active Parking Assist ..................... 196
AIRMATIC ...................................... 189
AMG adaptive sport suspension
system ........................................... 190
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 207
Cruise control ................................ 175
Display message ............................ 251
DISTRONIC PLUS ........................... 177
HOLD function ............................... 186
Lane Keeping Assist ...................... 209
Lane Tracking package .................. 207
Night View Assist Plus ................... 204
PARKTRONIC ................................. 193
RACE START (AMG vehicles) .......... 188
Rear view camera .......................... 199
Index
9
Driving tips
AMG ceramic brakes ..................... 173
Automatic transmission ................. 158
Brakes ........................................... 172
Break-in period .............................. 146
Downhill gradient ........................... 172
Drinking and driving ....................... 170
Driving abroad ............................... 116
Driving in winter ............................. 174
Driving on flooded roads ................ 174
Driving on wet roads ...................... 174
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on
salted roads ................................... 172
Snow chains .................................. 337
Symmetrical low beam .................. 116
Wet road surface ........................... 172
DVD audio
Operating (on-board computer) ..... 225
DVD video
Operating (on-board computer) ..... 226
E
EASY-ENTRY feature
Activating/deactivating ................. 233
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 240
Function/notes ................................ 71
ECO display
Function/notes ............................. 170
On-board computer ....................... 223
ECO start/stop function
Automatic engine switch-off .......... 151
Deactivating/activating ................. 152
General information ....................... 151
Important safety notes .................. 151
Introduction ................................... 150
Emergency release
Driver's door .................................... 84
Fuel filler flap ................................. 166
Trunk ............................................... 88
Vehicle ............................................. 84
Emergency spare wheel
Important safety notes .................. 367
Points to remember ....................... 367
Removing ....................................... 368
Storage location ............................ 368
Stowing .......................................... 368
Technical data ............................... 370
Emergency Tensioning Devices
Function ........................................... 59
Safety guidelines ............................. 41
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 273
Display message ............................ 248
ECO start/stop function ................ 150
Engine number ............................... 373
Irregular running ............................ 154
Jump-starting ................................. 326
Starting problems .......................... 154
Starting the engine with the
SmartKey ....................................... 149
Starting with KEYLESS-GO ............. 149
Switching off .................................. 168
Tow-starting (vehicle) ..................... 331
Engine electronics
Problem (malfunction) ................... 154
Engine oil
Adding ........................................... 308
Additives ........................................ 376
Checking the oil level ..................... 307
Checking the oil level using the
dipstick .......................................... 307
Display message ............................ 250
Filling capacity ............................... 376
Notes about oil grades ................... 375
Notes on oil level/consumption .... 307
Temperature (on-board computer) . 234
Viscosity ........................................ 376
10
Index
ESP® (Electronic Stability
Program)
AMG menu (on-board computer) ... 234
Deactivating/activating (AMG
vehicles) .......................................... 70
Deactivating/activating (except
AMG vehicles) ................................ 227
Deactivating/activating (notes;
except AMG vehicles) ...................... 69
Display message ............................ 238
ETS/4ETS ........................................ 69
Function/notes ................................ 68
Important safety information ........... 68
Warning lamp ................................. 269
ETS/4ETS (Electronic Traction
System) ................................................ 69
Exhaust check ................................... 170
Exhaust pipe (cleaning
instructions) ...................................... 315
Exterior lighting
Setting options .............................. 116
see Lights
Exterior mirrors
Adjusting ....................................... 109
Dipping (automatic) ....................... 111
Folding in/out (automatically) ....... 110
Folding in/out (electrically) ........... 110
Folding in when locking (on-board
computer) ...................................... 233
Out of position (troubleshooting) ... 110
Setting ........................................... 110
Storing settings (memory
function) ........................................ 112
Storing the parking position .......... 111
Eyeglasses compartment ................. 279
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 320
Flat tire
MOExtended tires .......................... 321
Preparing the vehicle ..................... 321
Floormat ............................................. 303
Fuel
Additives ........................................ 375
Consumption statistics .................. 222
Displaying the current
consumption .................................. 223
Displaying the range ...................... 223
Driving tips .................................... 170
Fuel gauge ............................... 31, 219
Grade (gasoline) ............................ 374
Important safety notes .................. 374
Premium-grade unleaded gasoline . 374
Problem (malfunction) ................... 167
Refueling ........................................ 164
Tank content/reserve fuel ............. 374
Fuel filler flap
Emergency release ........................ 166
Opening/closing ............................ 165
Fuel level
Calling up the range (on-board
computer) ...................................... 223
Fuel tank
Capacity ........................................ 374
Problem (malfunction) ................... 167
Fuse allocation chart (vehicle tool
kit) ...................................................... 320
Fuses
Allocation chart ............................. 331
Before changing ............................. 331
Fuse box in the engine
compartment ................................. 332
Fuse box in the trunk ..................... 332
Important safety notes .................. 331
G
Garage door opener
Clearing the memory ..................... 301
Important safety notes .................. 299
Opening/closing the garage door .. 301
Programming (button in the rear-
view mirror) ................................... 299
Gear indicator (on-board
computer) .......................................... 234
Genuine ................................................ 22
Glove box ........................................... 279
H
Hazard warning lamps ...................... 120
Head bags
Display message ............................ 242
Index
11
Headlamps
Adding fluid to cleaning system ..... 309
Cleaning system (function) ............ 120
Cleaning system (notes) ................ 378
Fogging up ..................................... 122
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 100
Adjusting (electrically) ................... 101
Adjusting (rear) .............................. 101
Installing/removing (rear) .............. 102
Luxury ............................................ 101
Heating
see Climate control
High-beam headlamps
Display message ............................ 246
Switching Adaptive Highbeam
Assist on/off ................................. 122
Switching on/off ........................... 119
Hill start assist .................................. 150
HOLD function
Display message ............................ 252
Function/notes ............................. 186
Hood
Closing ........................................... 307
Display message ............................ 261
Important safety notes .................. 306
Opening ......................................... 306
Hydroplaning ..................................... 174
I
Ignition lock
see Key positions
Immobilizer .......................................... 73
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .................................. 31, 219
Settings ......................................... 229
Warning and indicator
lamps ....................................... 32, 264
Instrument cluster lighting .............. 230
Interior lighting ................................. 123
Automatic control .......................... 123
Delayed switch-off (on-board
computer) ...................................... 232
Emergency lighting ........................ 124
Manual control ............................... 124
Overview ........................................ 123
Reading lamp ................................. 123
Setting the brightness of the
ambient lighting (on-board
computer) ...................................... 231
Setting the brightness of the
display/switch (on-board
computer) ...................................... 230
Setting the color of the ambient
lighting (on-board computer) ......... 231
J
Jack
Storage location ............................ 320
Using ............................................. 359
Jump starting (engine) ...................... 326
K
KEYLESS-GO
Convenience closing feature ............ 90
Display message ............................ 262
Locking ............................................ 77
Start/Stop button .......................... 147
Starting the engine ........................ 149
Unlocking ......................................... 77
Key positions
KEYLESS-GO .................................. 147
SmartKey ....................................... 147
Kickdown
Driving tips .................................... 159
Manual drive program .................... 163
Knee bag .............................................. 45
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 229
Display message ............................ 253
Function/information .................... 209
Lane Tracking package ..................... 207
Lap time (RACETIMER) ...................... 235
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
12
Index
Light function, active
Display message ............................ 247
Lights
Activating/deactivating the
interior lighting delayed switch-off . 232
Active light function ....................... 121
Automatic headlamp mode ............ 117
Cornering light function ................. 121
Driving abroad ............................... 116
Hazard warning lamps ................... 120
High beam flasher .......................... 120
High-beam headlamps ................... 119
Light switch ................................... 116
Low-beam headlamps .................... 118
Parking lamps ................................ 118
Setting the brightness of the
ambient lighting (on-board
computer) ...................................... 231
Setting the brightness of the
display/switch (on-board
computer) ...................................... 230
Setting the color of the ambient
lighting (on-board computer) ......... 231
Standing lamps .............................. 119
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 230
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 231
Switching the surround lighting
on/off (on-board computer) .......... 231
Turn signals ................................... 119
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 247
Loading guidelines ............................ 278
Locking
see Central locking
Locking (doors)
Automatic ........................................ 83
Emergency locking ........................... 84
From inside (central locking
button) ............................................. 83
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 232
Low-beam headlamps
Display message ............................ 245
Setting for driving abroad
(symmetrical) ................................. 116
Switching on/off ........................... 118
Lumbar support
Adjusting the 4-way lumbar
support .......................................... 103
Luxury head restraints ..................... 101
M
M+S tires ............................................ 336
Malfunction message
see Display messages
Massage function (PULSE) ............... 103
Matte finish (cleaning
instructions) ...................................... 313
mbrace
Call priority .................................... 294
Display message ............................ 241
Downloading destinations
(COMAND) ..................................... 294
Downloading routes ....................... 298
Emergency call .............................. 291
Geo fencing ................................... 298
Important safety notes .................. 290
Locating a stolen vehicle ............... 297
MB info call button ........................ 293
Remote vehicle locking .................. 296
Roadside Assistance button .......... 293
Search & Send ............................... 295
Self-test ......................................... 291
Speed alert .................................... 298
System .......................................... 291
Triggering the vehicle alarm ........... 299
Vehicle remote malfunction
diagnosis ....................................... 297
Vehicle remote unlocking .............. 296
Mechanical key
Function/notes ................................ 78
Locking vehicle ................................ 84
Unlocking the driver's door .............. 84
Memory card (audio) ......................... 225
Memory function ............................... 112
Message memory (on-board
computer) .......................................... 237
Index
13
Messages
see Display messages
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 226
Modifying the programming
(SmartKey) ........................................... 77
MOExtended tires .............................. 321
Mounting wheels
Lowering the vehicle ...................... 361
Mounting a new wheel ................... 360
Raising the vehicle ......................... 359
Removing a wheel .......................... 360
Securing the vehicle against
rolling away ................................... 358
MP3
Operation ....................................... 225
see separate operating instructions
Multicontour seat
Adjusting (on the seat) .................. 102
Multifunction display
Function/notes ............................. 221
Permanent display ......................... 230
Multifunction steering wheel
Operating the on-board computer . 220
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 224
NECK-PRO head restraints
Operation ......................................... 53
Resetting after being triggered ........ 54
NECK-PRO luxury head restraints
Operation ......................................... 53
Resetting after being triggered ........ 54
Night View Assist Plus
Activating/deactivating ................. 205
Cleaning ......................................... 316
Function/notes ............................. 204
Problem (malfunction) ................... 207
Notes on breaking-in a new
vehicle ................................................ 146
O
Occupant Classification System
(OCS)
Faults ............................................... 52
Operation ......................................... 47
System self-test ............................... 50
Occupant safety
Children in the vehicle ..................... 60
Important safety notes .................... 40
OCS
Faults ............................................... 52
Operation ......................................... 47
System self-test ............................... 50
Odometer ........................................... 222
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 234
Assistance menu ........................... 227
Audio menu ................................... 225
Convenience submenu .................. 233
Displaying a service message ........ 310
Display messages .......................... 237
DISTRONIC PLUS ........................... 184
Factory settings submenu ............. 234
Important safety notes .................. 218
Instrument cluster submenu .......... 229
Lighting submenu .......................... 230
Menu overview .............................. 222
Message memory .......................... 237
Navigation menu ............................ 224
Operation ....................................... 220
RACETIMER ................................... 235
Service menu ................................. 229
Settings menu ............................... 229
Standard display ............................ 222
Telephone menu ............................ 226
Trip menu ...................................... 222
Vehicle submenu ........................... 232
Video DVD operation ..................... 226
Operating safety
Declaration of conformity ................ 25
Important safety notes .................... 24
Operating system
see On-board computer
14
Index
Operator's Manual
Vehicle equipment ........................... 22
Outside temperature display ........... 220
Overhead control panel ...................... 37
Override feature
Rear side windows ........................... 65
P
Paint code number ............................ 372
Paintwork (cleaning instructions) ... 313
Panic alarm .......................................... 40
Parking ............................................... 167
Important safety notes .................. 167
Parking brake ................................ 169
Position of exterior mirror, front-
passenger side ............................... 111
Rear view camera .......................... 199
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 196
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 240
Notes/function .............................. 169
Warning lamp ................................. 272
Parking lamps
Switching on/off ........................... 118
PARKTRONIC
Deactivating/activating ................. 195
Driving system ............................... 193
Function/notes ............................. 193
Important safety notes .................. 193
Problem (malfunction) ................... 196
Range of the sensors ..................... 194
Warning display ............................. 195
PASS AIR BAG OFF
see PASSENGER AIR BAG OFF
PASSENGER AIR BAG OFF
Indicator lamp .................................. 47
Problems (malfunction) .................. 244
Plastic trim (cleaning instructions) . 316
Power washers .................................. 312
Power windows
see Side windows
®
PRE-SAFE
protection)
Display message ............................ 241
Operation ......................................... 54
PRE-SAFE® Brake
Activating/deactivating ................. 228
Display message ............................ 241
Function/notes ................................ 72
Warning lamp ................................. 275
Product information ............................ 21
Program selector button .................. 159
Protection of the environment
General notes .................................. 21
Pulling away (automatic
transmission) ..................................... 150
(anticipatory occupant
Q
Qualified specialist workshop ........... 26
R
RACE START (AMG vehicles) ............. 188
RACETIMER (on-board computer) .... 235
Radar sensor system
Activating/deactivating ................. 232
Display message ............................ 252
Radio
Selecting a station ......................... 225
see separate operating instructions
Radio-based vehicle components
Declaration of conformity ................ 25
Reading lamp ..................................... 123
Rear compartment
Setting the air vents ...................... 143
Rear fog lamp
Display message ............................ 246
Rear seat (folding the backrest
forwards/back) ................................. 281
Rear seats
Display message ............................ 261
Rear view camera
Cleaning instructions ..................... 315
Function/notes ............................. 199
Switching on/off ........................... 200
Rear-view mirror
Dipping (automatic) ....................... 111
Rear window blind ............................ 287
Index
15
Rear window defroster
Problem (malfunction) ................... 141
Switching on/off ........................... 140
Refrigerant (air-conditioning
system)
Important safety notes .................. 378
Refueling
Fuel gauge ............................... 31, 219
Important safety notes .................. 164
Refueling process .......................... 165
see Fuel
Remote control
Garage door opener ....................... 299
Programming (garage door
opener) .......................................... 299
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 251
Warning lamp ................................. 273
see Fuel
Residual heat (climate control) ........ 141
Reverse gear (selector lever) ........... 155
Reversing feature
Side windows ................................... 88
Sliding sunroof ................................. 93
Reversing lamps (display
message) ............................................ 246
Roadside Assistance (breakdown) .... 23
Roller sunblind
Rear window .................................. 287
Roof carrier ........................................ 283
Roof lining and carpets (cleaning
guidelines) ......................................... 318
Roof load (maximum) ........................ 379
S
Safety
Children in the vehicle ..................... 60
Child restraint systems .................... 60
Occupant Classification System
(OCS) ............................................... 47
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 57
Adjusting the height ......................... 58
Belt force limiters ............................ 59
Cleaning ......................................... 317
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 56
Important safety guidelines ............. 55
Releasing ......................................... 58
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ...................... 233
Warning lamp ................................. 265
Warning lamp (function) ................... 58
Seats
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the active multicontour
seat ............................................... 103
Adjusting the head restraint .......... 100
Adjusting the multicontour seat ..... 102
Cleaning the cover ......................... 317
Correct driver's seat position ........... 98
Important safety notes .................... 99
Massage function .......................... 103
Overview .......................................... 99
Seat backrest display message ..... 261
Seat heating problem .................... 105
Seat ventilation problem ................ 106
Storing settings (memory
function) ........................................ 112
Switching seat heating on/off ....... 104
Switching seat ventilation on/off .. 105
Selector lever
Cleaning ......................................... 316
Sensors (cleaning instructions) ....... 315
Service menu (on-board computer) . 229
Service products
Brake fluid ..................................... 376
Coolant (engine) ............................ 377
Engine oil ....................................... 375
Fuel ................................................ 374
Important safety notes .................. 373
Refrigerant (air-conditioning
system) .......................................... 378
Washer fluid ................................... 378
Settings
Factory (on-board computer) ......... 234
On-board computer ....................... 229
16
Index
Setting the air distribution ............... 138
Setting the airflow ............................ 139
SETUP (on-board computer) ............. 234
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 247
Side windows
Cleaning ......................................... 314
Convenience closing feature ............ 90
Convenience opening feature .......... 89
Important safety information ........... 88
Opening/closing .............................. 89
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Sliding sunroof
Important safety notes .................... 92
Opening/closing .............................. 93
Problem (malfunction) ..................... 95
Resetting ......................................... 94
SmartKey
Changing the battery ....................... 79
Changing the programming ............. 77
Checking the battery ....................... 79
Convenience closing feature ............ 90
Convenience opening feature .......... 89
Display message ............................ 262
Door central locking/unlocking ....... 76
Important safety notes .................... 76
Loss ................................................. 81
Mechanical key ................................ 78
Positions (ignition lock) ................. 147
Problem (malfunction) ..................... 81
Starting the engine ........................ 149
Snow chains ...................................... 337
Sockets
Center console .............................. 289
General notes ................................ 289
Rear compartment ......................... 290
Trunk ............................................. 290
Under the armrest ......................... 289
Spare wheel
Stowing .......................................... 368
Specialist workshop ............................ 26
Special seat belt retractor .................. 63
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 223
In the Instrument cluster ......... 31, 219
Segments ...................................... 220
Selecting the unit of
measurement ................................ 229
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 70
Warning lamp ................................. 270
SRS (Supplemental Restraint
System)
Display message ............................ 242
Introduction ..................................... 41
Warning lamp ................................. 272
Warning lamp (function) ................... 41
Standing lamps
Display message ............................ 246
Switching on/off ........................... 119
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 149
Steering (display message) .............. 262
Steering wheel
Adjusting (electrically) ................... 106
Button overview ............................... 33
Buttons (on-board computer) ......... 220
Cleaning ......................................... 316
Important safety notes .................. 106
Paddle shifters ............................... 160
Steering wheel heating .................. 107
Storing settings (memory
function) ........................................ 112
Steering wheel heating
Problem (malfunction) ................... 108
Switching on/off ........................... 107
Steering wheel paddle shifters ........ 160
Stopwatch (RACETIMER) ................... 235
Stowage areas ................................... 278
Stowage compartments
Armrest (under) ............................. 280
Center console .............................. 279
Cup holders ................................... 284
Eyeglasses compartment ............... 279
Glove box ....................................... 279
Important safety information ......... 278
Rear ............................................... 281
Index
17
Stowage net ................................... 281
Under driver's seat/front-
passenger seat .............................. 280
Stowage net ....................................... 281
Stowage space
Center console (rear) ..................... 280
Stowage well beneath the trunk
floor .................................................... 283
Summer tires ..................................... 336
Sun visor ............................................ 286
Surround lighting (on-board
computer) .......................................... 231
Suspension tuning
AIRMATIC ...................................... 190
AMG adaptive sport suspension
system ........................................... 191
SETUP (on-board computer) .......... 234
Switching air-recirculation mode
on/off ................................................. 141
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 219
Tail lamps
Display message ............................ 246
Tank content
Fuel gauge ............................... 31, 219
Technical data
Capacities ...................................... 373
Emergency spare wheel ................. 370
Information .................................... 372
Tires/wheels ................................. 362
Vehicle data ................................... 379
TELEAID
Call priority .................................... 294
Downloading destinations
(COMAND) ..................................... 294
Downloading routes ....................... 298
Emergency call .............................. 291
Geo fencing ................................... 298
Important safety notes .................. 290
Locating a stolen vehicle ............... 297
MB info call button ........................ 293
Remote vehicle locking .................. 296
Roadside Assistance button .......... 293
Search & Send ............................... 295
Self-test ......................................... 291
Speed alert .................................... 298
System .......................................... 291
Triggering the vehicle alarm ........... 299
Vehicle remote malfunction
diagnosis ....................................... 297
Vehicle remote unlocking .............. 296
Telephone
Accepting a call ............................. 226
Display message ............................ 262
Menu (on-board computer) ............ 226
Number from the phone book ........ 226
Redialing ........................................ 227
Rejecting/ending a call ................. 226
Temperature
Coolant .......................................... 219
Coolant (on-board computer) ......... 234
Engine oil (on-board computer) ...... 234
Outside temperature ...................... 220
Setting (climate control) ................ 138
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 74
Immobilizer ...................................... 73
Through-loading feature ................... 281
Timing (RACETIMER) ......................... 235
Tire pressure
Calling up (on-board computer) ..... 342
Checking manually ........................ 341
Display message ............................ 258
Maximum ....................................... 340
Notes ............................................. 339
Recommended ............................... 338
Tire pressure loss warning system
General notes ................................ 341
Important safety notes .................. 341
Restarting ...................................... 342
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 344
Function/notes ............................. 342
Restarting ...................................... 345
Warning lamp ................................. 276
Warning message .......................... 344
Tires
Aspect ratio (definition) ................. 356
Average weight of the vehicle
occupants (definition) .................... 355
Bar (definition) ............................... 354
Changing a wheel .......................... 357
18
Index
Characteristics .............................. 354
Checking ........................................ 335
Definition of terms ......................... 354
Direction of rotation ...................... 357
Display message ............................ 258
Distribution of the vehicle
occupants (definition) .................... 357
DOT, Tire Identification Number
(TIN) ............................................... 354
DOT (Department of
Transportation) (definition) ............ 355
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 355
GVW (Gross Vehicle Weight)
(definition) ..................................... 355
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 355
Important safety notes .................. 334
Increased vehicle weight due to
optional equipment (definition) ...... 355
Kilopascal (kPa) (definition) ........... 355
Labeling (overview) ........................ 351
Load bearing index (definition) ...... 356
Load index ..................................... 353
Load index (definition) ................... 355
Maximum loaded vehicle weight
(definition) ..................................... 355
Maximum load on a tire
(definition) ..................................... 356
Maximum permissible tire
pressure (definition) ....................... 356
Maximum tire load ......................... 353
Maximum tire load (definition) ....... 356
MOExtended tires .......................... 336
Optional equipment weight
(definition) ..................................... 356
PSI (pounds per square inch)
(definition) ..................................... 356
Replacing ....................................... 357
Service life ..................................... 336
Sidewall (definition) ....................... 356
Speed rating (definition) ................ 355
Storing ........................................... 357
Structure and characteristics
(definition) ..................................... 354
Temperature .................................. 350
TIN (Tire Identification Number)
(definition) ..................................... 356
Tire bead (definition) ...................... 356
Tire pressure (definition) ................ 356
Tire pressures (recommended) ...... 355
Tire size (data) ............................... 362
Tire size designation, load-bearing
capacity, speed rating .................... 351
Tire tread ....................................... 335
Tire tread (definition) ..................... 356
Total load limit (definition) ............. 357
Traction ......................................... 350
Traction (definition) ....................... 356
Tread wear ..................................... 350
Uniform Tire Quality Grading
Standards ...................................... 349
Uniform Tire Quality Grading
Standards (definition) .................... 355
Unladen weight (definition) ............ 356
Wear indicator (definition) ............. 356
Wheel rim (definition) .................... 355
see Flat tire
Top Tether ............................................ 64
Towing
Important safety guidelines ........... 328
Installing the towing eye ................ 329
Removing the towing eye ............... 330
With the rear axle raised ................ 330
Towing away
With both axles on the ground ....... 330
Tow-starting
Emergency engine starting ............ 331
Important safety notes .................. 328
Transmission
see Automatic transmission
Transmission position display ......... 156
Transmission position display
(DIRECT SELECT lever) ...................... 156
Transporting the vehicle .................. 330
Trim pieces (cleaning instructions) . 316
Trip computer (on-board
computer) .......................................... 222
Trip odometer
Calling up ....................................... 222
Resetting (on-board computer) ...... 223
Trunk
Emergency release .......................... 87
Important safety notes .................... 84
Opening/closing (automatically
from inside) ...................................... 86
Index
19
Opening/closing (automatically
from outside) ................................... 86
Opening/closing (manually from
outside) ............................................ 85
Trunk lid
Display message ............................ 261
Opening/closing .............................. 84
Opening dimensions ...................... 379
Trunk load (maximum) ...................... 379
Turn signals
Display message ............................ 245
Switching on/off ........................... 119
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
V
Vanity mirror (in the sun visor) ........ 286
Vehicle
Data acquisition ............................... 27
Display message ............................ 260
Equipment ....................................... 22
Individual settings .......................... 229
Limited Warranty ............................. 26
Loading .......................................... 345
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 76
Lowering ........................................ 361
Maintenance .................................... 23
Parking for a long period ................ 169
Pulling away ................................... 150
Raising ........................................... 359
Reporting problems ......................... 26
Securing from rolling away ............ 358
Towing away .................................. 328
Transporting .................................. 330
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 379
Vehicle data ....................................... 379
Vehicle dimensions ........................... 379
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 372
Vehicle level
AIRMATIC ...................................... 189
Vehicle level (display message) ....... 252
Vehicle tool kit .................................. 320
Video
Operating the DVD ......................... 226
VIN ...................................................... 372
W
Warning and indicator lamps
ABS ................................................ 267
Brakes ........................................... 266
Check Engine ................................. 273
Coolant .......................................... 273
Distance warning ........................... 275
DISTRONIC PLUS ........................... 275
ESP® .............................................. 269
ESP® OFF ....................................... 270
Fuel tank ........................................ 273
Overview .................................. 32, 264
PASSENGER AIR BAG OFF ............... 47
Reserve fuel ................................... 273
Seat belt ........................................ 265
SPORT handling mode ................... 270
SRS ................................................ 272
Tire pressure monitor .................... 276
Warranty ............................................ 372
Washer fluid
Display message ............................ 262
Wheel bolt tightening torque ........... 361
Wheel chock ...................................... 358
Wheels
Changing a wheel .......................... 357
Checking ........................................ 335
Cleaning ......................................... 314
Cleaning (warning) ......................... 357
Emergency spare wheel ................. 367
Important safety notes .................. 334
Interchanging/changing ................ 357
Mounting a new wheel ................... 360
Mounting a wheel .......................... 358
Removing a wheel .......................... 360
Storing ........................................... 357
Index
20
Tightening torque ........................... 361
Wheel size/tire size ....................... 362
Window curtain air bag
Operation ......................................... 47
Windows
see Side windows
Windshield
Defrosting ...................................... 139
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 309
Notes ............................................. 378
Windshield wipers
Problem (malfunction) ................... 128
Replacing the wiper blades ............ 126
Switching on/off ........................... 125
Winter driving
Important safety notes .................. 336
Slippery road surfaces ................... 174
Snow chains .................................. 337
Winter tires
M+S tires ....................................... 336
Wiper blades
Cleaning ......................................... 314
Important safety notes .................. 126
Replacing ....................................... 126
Wooden trim (cleaning
instructions) ...................................... 316
Z
ZONE function
Switching on/off ........................... 139
Introduction
21
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel
consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel
consumption.
Environmental concerns and recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Z
Introduction
22
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!
Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safetyrelevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 372) and the engine
number (Y page 373) when ordering genuine
Mercedes-Benz parts.
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Introduction
23
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R
State warranty enforcement laws (lemon
laws)
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
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Introduction
24
Change of address or change of ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
WARNING
G
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Introduction
25
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
!
There is a risk of damage to the vehicle if:
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g.
a curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis.
In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged without the
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey
you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit a qualified
specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the two following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats.
!
If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
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Introduction
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Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and
modifications
R
work on electronic components
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R
for safety research or vehicle diagnosis
purposes
R
with the consent of the vehicle owner
R
on the instruction of prosecuting
authorities
R
for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R
as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system.
Introduction
27
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource
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28
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