Order No. 6515 0614 13 Part No. 204 584 11 81 USA Edition A 2008
C-Class
C 230 (Canada only)
C 230 Sport (Canada only)
C 230 4MATIC (Canada only)
C 230 4MATIC Sport (Canada only)
C 300
C 300 Sport
C 300 4MATIC
C 300 4MATIC Sport
C 350 (Canada only)
C 350 Sport
C 350 4MATIC (Canada only)
C 350 4MATIC Sport (Canada only)
Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demonstration of your trust in our company
name. Furthermore, it exemplifies your desire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To help assure your driving pleasure,
and also the safety of you and your passengers, we ask you to make a small investment of time:
앫 Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
앫 Please follow the recommendations
contained in this manual. They are designed to acquaint you with the operation of your Mercedes-Benz.
앫 Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and occupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Please observe the following in your own
best interest:
We recommend using Genuine
Mercedes-Benz Parts as well as conversion
parts and accessories explicitly approved
by us for your vehicle model.
We have tested these parts to determine
their reliability, safety and special suitability for Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies
should exist. Use of such parts and accessories could adversely affect the safety,
performance or reliability of your vehicle.
Please do not use them.
Introduction
Product information
Genuine Mercedes-Benz parts, as well as
approved conversion parts and accessories are available at your authorized
Mercedes-Benz Center. Here they can be
properly installed and you will receive comprehensive information, including advice
on permissible technical modifications.
9
Introduction
Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the instructions and warnings contained in this
manual. Ignoring them could result in damage to the vehicle or personal injury to you
or others. Vehicle damage caused by failure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your authorized Mercedes-Benz Center will be
glad to demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, information, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instructions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The Operator’s Manual and Maintenance Booklet
are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:
앫 New Vehicle Limited Warranty
앫 Emission System Warranty
앫 Emission Performance Warranty
앫 California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only)
앫 State Warranty Enforcement Laws
(Lemon Laws)
10
Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix
one or more substantial defects or malfunctions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the period of 18 months from original delivery of
the vehicle or the accumulation of
18000 miles (approximately 29000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following occurs:
(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly notified us in writing of the need for
its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different substantial defects or malfunctions for a
cumulative total of more than
30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your authorized Mercedes-Benz Center for service. The service advisor will record each
service in the booklet for you.
11
Introduction
Operator’s Manual
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Program brochure in your vehicle literature
portfolio.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Information Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100. It
is in your own interest that we can contact
you should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty Information Booklet, or call the
Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
앫 service facilities or replacement parts
may not be readily available,
앫 unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,
앫 gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.
Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
12
왔 Where to find it
This Operator’s Manual is designed to provide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color.
At a glance
Here you will find an overview of your vehicle’s interior and exterior main features.
Safety and Security
Here you will find descriptions of the safety
and security features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehicle. This section also describes technical
innovations.
Operation
Here you will find all the information you
need for the proper operation of your vehicle.
Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehicle can be found in this section.
Introduction
Where to find it
Indexes
The table of contents and the index are designed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:
앫 this Operator’s Manual
앫 the Maintenance Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehicle.
13
Introduction
Symbols
Trademarks:
®
앫 ESP
is a registered trademark of
DaimlerChrysler.
앫 HomeLink
®
is a registered trademark
of Prince, a Johnson Controls
Company.
앫 SIRIUS and related marks are trade-
marks of SIRIUS Satellite Radio Inc.
The following symbols are found in this
Operator’s Manual:
*Optional equipment is identified
with an asterisk. Since standard
equipment varies between models,
the descriptions and illustrations in
this manual may differ slightly from
the actual equipment of your vehicle.
Warning!G
Warning notices draw your attention to hazards that may endanger your health or life,
or the health or life of others.
Highlights hazards that may result in dam-
!
age to your vehicle.
Helpful hints or further information you may
i
find useful.
왘 This symbol points to instructions for
you to follow.
왘 A number of these symbols appearing
in succession indicates a multiple-step
procedure.
컄 pageThis symbol tells you where to
look for further information on a
topic.
컄컄This continuation symbol marks
a warning which is continued on
the next page.
컄컄This continuation symbol marks
a procedure which is continued
on the next page.
->This symbol is used to indicate
cross-references to term definitions.
Display
Words appearing in the multifunction display and COMAND
display are printed in the type
shown here.
14
왔 Operating safety
Warning!G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are interconnected, any modifications made may
produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your
vehicle.
See an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never turn off the engine while driving.
Warning!G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle. If you feel a
sudden significant vibration or ride disturbance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the vehicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair facility for further inspection or repairs.
Introduction
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
앫 the safety precautions in this manual
앫 the “Technical data” section in this
manual
앫 traffic rules and regulations
앫 motor vehicle laws and safety stan-
dards
Warning!G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Removal of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or personal injury.
15
Introduction
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact an authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario, M4G 4C9
16
Introduction
Reporting safety defects
왔 Reporting safety defects
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966.”
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590. You can also
obtain other information about motor vehicle safety from http://www.safercar.gov.
17
Introduction
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid* system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
앫 for safety research or vehicle diagnosis purposes
앫 with the consent of the vehicle owner or lessee
앫 in response to an official request by law enforcement or other government agency
앫 for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or
앫 as otherwise required or permitted by law.
Please check the Tele Aid* subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.
18
At a glance
Exterior view
Storage compartments
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Driver’s door control panel and seat
adjustment/memory*
19
At a glance
Exterior view
20
At a glance
Exterior view
ItemPage
1 Trunk
앫 Unlocking
앫 Opening and closing
앫 Minispare wheel
앫 Vehicle tool kit
269
269
441
420
2 Rear lamps431
3 Rear window, defrosting265
4 Fuel filler flap
Refueling
Gasoline
322
322
481
5 Doors
앫 Locking and unlocking
앫 Opening and closing
앫 Unlocking/locking in an
70
70
424
emergency
6 Exterior rear view mirror
앫 Adjusting97
ItemPage
앫 Auto-dimming rear view
mirrors*
앫 Power folding exterior rear
view mirrors*
앫 Parking position*
(Canada only)
7 Tires and wheels
앫 Checking tire inflation
pressure
앫 Tire Pressure Monitoring
System (TPMS), (USA only)
앫 Run Flat Indicator (Canada
only)
앫 General information
앫 Minispare wheel
앫 Flat tire
8 Towing the vehicle
Installing towing eye bolt
97
100
98
101
331
341
344
342
331
422
440
453
455
ItemPage
9 Headlamp cleaning system*112
a Front lamps431
b Hood, opening
Engine oil
Coolant
Battery
c Windshield wipers
Wiper blades, replacing
Wiper blades, cleaning
325
327
329
446
117
438
368
d Windshield
Front window, defrosting
Cleaning with wiper fluid
Cleaning
264
119
368
e Roofs
앫 Power tilt/sliding sunroof
앫 Panorama roof with power
273
276
tilt/sliding panel*
21
At a glance
Storage compartments
22
At a glance
Storage compartments
ItemPage
1 Glove box
Power outlet
Aux socket
2 Door pocket
3 Storage pocket286
4 Door pocket
5 Hooks on left and right side in
trunk
6 Parcel net on left side in trunk288
7 Storage space for Minispare
wheel and vehicle tool kit in
trunk
8 Door pocket
284
293
220
288
422,
420
ItemPage
9 Storage pocket286
a Door pocket
b Document holder in sun visor289
c Parcel net in front passenger
footwell
d Ashtray
Cigarette lighter
e Cup holder287
f Right storage compartment in
front center armrest
285
291
292
284
ItemPage
g Right storage compartment in
front center armrest
h Ashtray in rear passenger
compartment
Power outlet
j Cup holder in the rear center
armrest
k Rear center armrest with stor-
age compartment and
cup holder
284
292
293
287
286
287
23
At a glance
Cockpit
24
At a glance
Cockpit
ItemPage
1 Lever for cruise control242
2 Instrument cluster26
3 Multifunction steering wheel152
4 Horn
5 Overhead control panel31
6 Glove box284
7 Glove box lock284
8 Center console29
9 Starter switch
KEYLESS-GO*
82
83
start/stop button
(Canada only)
ItemPage
a Steering wheel release handle
(manual)
b Steering wheel adjustment
stalk (electrical)*
(Canada only)
c Combination switch
앫 High beam
앫 Corner-illuminating
lamps*
앫 Windshield wipers
앫 Turn signals
94
93
112
112
117
131
ItemPage
d Hood lock release326
e Parking brake pedal130
f Parking brake release130
g Exterior lamp switch108
h Door control panel and seat
32
adjustment/memory*
25
At a glance
Instrument cluster
26
At a glance
Instrument cluster
ItemPage
1 Combination gauge with:
Fuel gauge
4 Fuel tank reserve
warning lamp
Coolant temperature gauge
Ì Coolant temperature
warning lamp
Indicator/warning lamps:
A High beam headlamp
indicator lamp
± Engine malfunction
indicator lamp
;
USA only
3
Canada only
2 L Left turn signal
indicator lamp
Brake warning
lamp
380
112
374
382
378
376
131
ItemPage
3 v Electronic Stability
Program (ESP
warning lamp
4 Speedometer
5 Multifunction display
6 K Right turn signal
indicator lamp
7 Tachometer with:
H Combination low tire
pressure/TPMS
malfunction telltale,
USA only
= SRS indicator lamp382
- Antilock Brake System
(ABS) indicator lamp
< Seat belt telltale380
8 Outside temperature
(manual transmission)
Outside temperature /
additional speedometer
(automatic transmission*)
®
)
380
131
380
59
149
149,
169
ItemPage
9 Outside temperature
(automatic transmission*)
a Selected program mode
indicator
(automatic transmission*)
b Gear position/range
indicator
(automatic transmission*)
Additional speedometer
(manual transmission)
c Digital clock151
d Instrument cluster
illumination
149,
169
140
143
169
148
27
At a glance
Multifunction steering wheel
ItemPage
1 Multifunction display151
Operating control system151
2 Volume control:
Press button
æ to increase volume
ç to decrease volume
Telephone*:
Press button
s to take a call
to dial a call
t to end a call
to reject an incoming
call
F to mute
3 ! to activate Voice
Control*
1
Voice Control* is only available with COMAND*.
Refer to separate operating instructions.
1
ItemPage
4 L to cancel Voice
Control*
1
, back, to
confirm message
5 To call up line for menus and
select menus:
Press button
& to scroll to the right
( to scroll to the left
To select submenu or scroll
through lists:
Press button
$ to scroll up
% to scroll down
Press button
# to confirm selection
152
28
왔 Center console
Upper part
ItemPage
1 Audio display cover180
2 Hazard warning flasher
switch – switching on/off
3 Anti-theft alarm system
indicator lamp
4 Front passenger front
air bag off indicator lamp
5 ESP® control switch64
6 Audio system,176
or
COMAND* (see separate
operating instructions)
114
66
45,
385,
393
At a glance
Center console
ItemPage
7 Seat heating*, passenger
side
8 Rear window sunshade
switch*
9 Dual-zone automatic
climate control
3-zone automatic climate
control* (Canada only)
Rear window defroster256,
a Seat heating*, driver’s side91
91
290
250
259
265
29
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