Mercedes S 63 AMG 2015, S 65 AMG 2015, S 550 2015 User Manual
É2175840301ÂËÍ
2175840301
S-Class Coupe
Operator's Manual
Order no. 6515 4519 13 Part no. 217 584 03 01 Edition C 2015
S-Class Coupe Operator's Manual
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2175840301
É2175840301ÂËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 21
At a glance ........................................... 29
Safety ................................................... 41
Opening and closing ........................... 77
Seats, steering wheel and mirrors .. 101
Lights and windshield wipers .......... 119
Climate control ................................. 131
Driving and parking .......................... 145
On-board computer and displays .... 225
Stowage and features ...................... 293
Maintenance and care ...................... 317
Roadside Assistance ........................ 335
Wheels and tires ............................... 355
Technical data ................................... 389
Index
4
1, 2, 3 ...
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 194
12 V socket
see Sockets
360° camera
Cleaning .........................................330
Function/notes .............................207
A
ABS (Anti-lock Braking System)
Display message ............................ 247
Function/notes ................................ 66
Important safety notes .................... 66
Warning lamp ................................. 281
Accident
Automatic measures after an acci-
dent ................................................. 60
Activating/deactivating cooling
with air dehumidification ................. 134
Activating/deactivating Night
View Assist Plus
With spotlight function ................... 215
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 241
Display message ............................ 269
Function/information .................... 217
Active Body Control (ABC)
Display message ............................ 267
Function/notes ............................. 190
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 242
Display message ............................ 268
Function/information .................... 220
Active multicontour seat .................. 107
Active Parking Assist
Detecting parking spaces .............. 199
Display message ............................ 269
Exiting a parking space .................. 201
Function/notes ............................. 198
Important safety notes .................. 198
Parking .......................................... 200
ADAPTIVE BRAKE ................................. 73
Adaptive Brake Assist
Function/notes ................................ 70
Adaptive Damping System (ADS) ..... 193
Adaptive Highbeam Assist Plus
Display message ............................ 263
Function/notes ............................. 123
Switching on/off ........................... 124
Additional speedometer ................... 244
Additives (engine oil) ........................ 394
Air bags
Deployment ..................................... 57
Display message ............................ 259
Front air bag (driver, front
passenger) ....................................... 50
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
PASSENGER AIR BAG indicator
lamps ............................................... 43
Side impact air bag .......................... 50
Window curtain air bag .................... 51
Air vents
Glove box ....................................... 143
Important safety notes .................. 142
Rear ............................................... 143
Setting ........................................... 142
Setting the center air vents ........... 142
Setting the side air vents ............... 143
Air-conditioning system
see Climate control
AIRMATIC
Display message ............................ 266
Function/notes ............................. 192
Alarm
ATA (Anti-Theft Alarm system) ......... 76
Switching off (ATA) .......................... 76
Switching the function on/off
(ATA) ................................................ 76
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrest
Stowage compartment .................. 296
Index
5
Ashtray ...............................................300
Assistance display (on-board com-
puter) ..................................................239
Assistance menu (on-board com-
puter) ..................................................240
ASSYST PLUS
Displaying a service message ........324
Hiding a service message .............. 324
Notes ............................................. 324
Resetting the service interval dis-
play ................................................ 324
Service message ............................ 324
Special service requirements ......... 325
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function ...........................................76
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 241
Display message ............................ 266
Function/notes ............................. 211
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 262
see Lights
Automatic car wash (care) ............... 325
Automatic engine start (ECO start/
stop function) .................................... 152
Automatic engine switch-off (ECO
start/stop function) .......................... 151
Automatic headlamp mode .............. 120
Automatic transmission
Accelerator pedal position ............. 158
Automatic drive program ............... 159
Changing gear ............................... 158
DIRECT SELECT lever ..................... 155
Display message ............................ 275
Driving tips .................................... 158
Emergency running mode .............. 163
Engaging drive position .................. 156
Engaging neutral ............................ 156
Engaging park position automati-
cally ............................................... 155
Engaging reverse gear ................... 155
Engaging the park position ............ 155
Kickdown ....................................... 158
Manual drive program .................... 160
Manual drive program (AMG vehi-
cles) ............................................... 161
Overview ........................................ 155
Problem (malfunction) ................... 163
Program selector button ................ 158
Pulling away ................................... 150
Starting the engine ........................ 150
Steering wheel paddle shifters ...... 159
Transmission position display ........ 157
Transmission positions .................. 157
Automatic transmission emer-
gency mode ....................................... 163
B
BAS (Brake Assist System) ................. 66
BAS PLUS Q (Brake Assist System
PLUS) with Cross-Traffic Assist
Function/notes ................................ 67
Important safety notes .................... 67
Battery (SmartKey)
Checking .......................................... 82
Important safety notes .................... 81
Replacing ......................................... 82
Battery (vehicle)
Charging ........................................ 343
Display message ............................ 264
Important safety notes .................. 341
Jump starting ................................. 345
Belt
see Seat belts
Blind Spot Assist
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 254
Notes ............................................. 394
Brake force distribution, electronic
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 261
Index
6
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 70
BAS .................................................. 66
BAS PLUS with Cross-Traffic
Assist ............................................... 67
Brake fluid (notes) ......................... 394
Display message ............................ 247
EBD .................................................. 73
High-performance brake system .... 173
Hill start assist ............................... 150
HOLD function ............................... 188
Important safety notes .................. 172
Maintenance .................................. 172
Parking brake ................................ 168
Riding tips ...................................... 172
Warning lamp ................................. 280
Breakdown
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 33
Buttons on the steering wheel ......... 227
C
California
Important notice for retail cus-
tomers and lessees .......................... 23
Calling up a malfunction
see Display messages
Camera
see 360° camera
Car
see Vehicle
Car key
see SmartKey
Care
360° camera ................................. 330
Car wash ........................................ 325
Carpets .......................................... 333
Display ........................................... 331
Exhaust pipe .................................. 331
Exterior lights ................................ 329
Gear or selector lever .................... 332
Interior ........................................... 331
Matte finish ................................... 328
Night View Assist Plus ................... 331
Notes ............................................. 325
Paint .............................................. 327
Plastic trim .................................... 332
Power washer ................................ 327
Rear view camera .......................... 330
Roof lining ...................................... 333
Seat belt ........................................ 333
Seat cover ..................................... 332
Sensors ......................................... 329
Steering wheel ............................... 332
Trim pieces .................................... 332
Washing by hand ........................... 327
Wheels ........................................... 328
Windows ........................................ 329
Wiper blades .................................. 329
Wooden trim .................................. 332
CD player/CD changer (on-board
computer) .......................................... 236
Center console
Overview .......................................... 35
Stowage space .............................. 295
Center console in the rear compartment
Stowage compartment .................. 297
Central locking
Locking/unlocking (SmartKey) ........ 79
Child
Restraint system .............................. 62
Child seat
Forward-facing restraint system ...... 65
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
On the front-passenger seat ............ 64
Rearward-facing restraint system .... 64
Top Tether ....................................... 63
Children
In the vehicle ................................... 60
Special seat belt retractor ............... 61
Cigarette lighter ................................ 300
Cleaning
Mirror turn signal ........................... 329
Climate control
Automatic climate control ............. 133
Controlling automatically ............... 135
Cooling with air dehumidification .. 134
Defrosting the windows ................. 137
Defrosting the windshield .............. 137
ECO start/stop function ................ 133
Index
7
General notes ................................ 132
Indicator lamp ................................ 135
Ionization .......................................142
Notes on using the automatic cli-
mate control .................................. 133
Overview of systems ......................132
Perfume atomizer .......................... 140
Problem with the rear window
defroster ........................................ 139
Problems with cooling with air
dehumidification ............................ 135
Refrigerant ..................................... 396
Refrigerant filling capacity ............. 396
Setting the air distribution ............. 136
Setting the air vents ......................142
Setting the airflow ......................... 137
Setting the climate mode ...............136
Setting the temperature ................ 136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 134
Switching residual heat on/off ...... 139
Switching the rear window
defroster on/off ............................ 138
Switching the synchronization
function on and off ........................ 137
Climate control system
Automatic engine start .................. 152
Automatic engine switch-off .......... 151
Climate control .............................. 134
Deactivating/activating ................. 152
Important safety notes .................. 151
Introduction ................................... 151
Cockpit
Overview .......................................... 30
COLLISION PREVENTION ASSIST
PLUS
Activating/deactivating ................. 240
Display message ............................ 255
Operation/notes .............................. 68
COMAND display
Cleaning ......................................... 331
Combination switch .......................... 122
Consumption statistics (on-board
computer) .......................................... 232
Convenience closing feature .............. 95
Convenience opening feature ............ 95
Coolant (engine)
Checking the level ......................... 322
Display message ............................ 263
Filling capacity ............................... 395
Important safety notes .................. 395
Temperature gauge ........................ 226
Warning lamp ................................. 287
Coolbox .............................................. 302
Cooling
see Climate control
Copyright ............................................. 28
Cornering light function
Display message ............................ 260
Function/notes .............................123
Crash-responsive emergency light-
ing ....................................................... 126
Crosswind Assist (vehicles with
MAGIC BODY CONTROL) ................... 190
Crosswind Assist (vehicles with-
out MAGIC BODY CONTROL) ...............72
Cruise control
Cruise control lever .......................176
Deactivating ................................... 177
Display message ............................ 272
Driving system ............................... 175
Function/notes .............................175
Important safety notes .................. 175
Setting a speed .............................. 177
Storing and maintaining current
speed ............................................. 176
Cup holder
Center console .............................. 298
Important safety notes .................. 298
Rear compartment ......................... 299
Customer Assistance Center
(CAC) ..................................................... 26
Customer Relations Department ....... 26
D
Data
see Technical data
Daytime running lamps
Display message ............................ 262
Function/notes .............................120
Switching on/off (on-board com-
puter) ............................................. 243
Declarations of conformity ................. 25
Index
8
Diagnostics connection ...................... 25
Digital speedometer .........................232
DIRECT SELECT lever
Automatic transmission ................. 155
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 324
Calling up (on-board computer) ..... 246
Driving systems .............................266
Engine ............................................ 263
General notes ................................ 246
Hiding (on-board computer) ........... 246
Introduction ................................... 246
Lights ............................................. 260
Safety systems .............................. 247
SmartKey ....................................... 277
Tires ............................................... 273
Vehicle ...........................................275
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 289
Distance warning function
Function/notes ................................ 69
DISTRONIC PLUS
Activating ....................................... 179
Activation conditions ..................... 179
Cruise control lever ....................... 179
Deactivating ................................... 184
Display message ............................ 271
Displays in the multifunction dis-
play ................................................ 183
Driving tips ....................................184
Function/notes .............................177
Important safety notes .................. 178
Setting the specified minimum
distance ......................................... 182
Doors
Automatic locking (switch) ...............86
Central locking/unlocking
(SmartKey) .......................................79
Control panel ...................................38
Display message ............................ 276
Emergency locking ........................... 87
Emergency unlocking ....................... 86
Important safety notes .................... 85
Opening (from inside) ...................... 85
Power closing .................................. 86
Drinking and driving ......................... 170
Drive program
Automatic ...................................... 159
Manual ........................................... 160
Manual (AMG vehicles) .................. 161
SETUP (on-board computer) .......... 245
Driver's door
see Doors
Driver's/front-passenger seat
Stowage compartment .................. 296
Driving abroad
Mercedes-Benz Service ................. 325
Symmetrical low beam .................. 120
Driving Assistance package ............. 217
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 70
BAS (Brake Assist System) .............. 66
BAS PLUS with Cross-Traffic
Assist ............................................... 67
COLLISION PREVENTION ASSIST
PLUS ................................................ 68
Distance warning function ............... 69
EBD (electronic brake force distri-
bution) ............................................. 73
ESP®(Electronic Stability Pro-
gram) ............................................... 71
ETS/4ETS (Electronic Traction
System) ........................................... 71
Important safety information ........... 65
Overview .......................................... 65
PRE-SAFE®Brake ............................. 73
STEER CONTROL ............................. 75
Driving systems
360°camera .................................. 207
Active Blind Spot Assist ................. 217
Active Body Control ABC ............... 190
Active Lane Keeping Assist ............ 220
Active Parking Assist ..................... 198
AIRMATIC ...................................... 192
ATTENTION ASSIST ........................ 211
Cruise control ................................ 175
Display message ............................ 266
DISTRONIC PLUS ........................... 177
Index
9
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 186
Driving Assistance package ........... 217
HOLD function ............................... 188
Night View Assist Plus ................... 213
PARKTRONIC ................................. 195
Rear view camera .......................... 203
Driving tips
AMG ceramic brakes ..................... 173
Automatic transmission ................. 158
Brakes ........................................... 172
Break-in period .............................. 146
DISTRONIC PLUS ........................... 184
Downhill gradient ........................... 172
Drinking and driving ....................... 170
Driving abroad ............................... 120
Driving in winter ............................. 174
Driving on flooded roads ................ 174
Driving on wet roads ...................... 174
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 170
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on sal-
ted roads ....................................... 172
Snow chains .................................. 359
Symmetrical low beam .................. 120
The first 1000 miles (1500 km) ..... 146
Wet road surface ........................... 172
DVD video
Operating (on-board computer) ..... 237
E
EASY-ENTRY feature
Function/notes ............................. 112
EASY-EXIT feature
Crash-responsive ........................... 113
Function/notes ............................. 112
EBD (electronic brake force distribution)
Display message ............................ 250
Function/notes ................................ 73
ECO display
Function/notes ............................. 171
On-board computer ....................... 232
ECO start/stop function
General information ....................... 151
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 60
Emergency release
Driver's door .................................... 86
Trunk ............................................... 93
Vehicle ............................................. 86
Emergency Tensioning Devices
Activation ......................................... 57
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 286
Display message ............................ 263
ECO start/stop function ................ 151
Engine number ............................... 391
Irregular running ............................ 154
Jump-starting ................................. 345
Starting problems .......................... 154
Starting the engine with the
SmartKey ....................................... 150
Starting with the Start/Stop but-
ton ................................................. 150
Switching off .................................. 167
Switching off with the Start/Stop
button ............................................ 167
Switching off with the vehicle key .. 167
Tow-starting (vehicle) ..................... 350
Engine electronics
Problem (malfunction) ................... 154
Engine emergency stop .................... 353
Engine oil
Adding ........................................... 321
Additives ........................................ 394
Checking the oil level ..................... 319
Checking the oil level using the
dipstick .......................................... 319
Checking the oil level using the
on-board computer ........................ 321
Display message ............................ 265
Filling capacity ............................... 394
Notes about oil grades ................... 393
Notes on oil level/consumption .... 319
10
Index
Temperature (on-board com-
puter) ............................................. 245
Viscosity ........................................394
ESP®(Electronic Stability Program)
AMG menu (on-board computer) ... 245
Characteristics ................................. 71
Deactivating/activating ................... 72
Display message ............................ 247
ETS/4ETS ........................................ 71
Function/notes ................................ 71
General notes .................................. 71
Important safety information ........... 71
Warning lamp ................................. 283
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 71
Exhaust
see Exhaust pipe
Exhaust check ................................... 170
Exhaust pipe
Cleaning ......................................... 331
Exterior lighting
Cleaning ......................................... 329
see Lights
Exterior mirrors
Adjusting ....................................... 114
Dipping (automatic) ....................... 115
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 115
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 117
Storing the parking position .......... 115
Eyeglasses compartment ................. 295
Floormats ........................................... 314
Front-passenger seat
Adjusting from the driver's seat ..... 104
Fuel
Additives ........................................ 393
Consumption statistics .................. 232
Displaying the current consump-
tion ................................................ 231
Displaying the range ...................... 231
Driving tips .................................... 170
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 392
Important safety notes .................. 392
Problem (malfunction) ................... 166
Refueling ........................................ 163
Tank content/reserve fuel ............. 392
Fuel filler flap
Opening ......................................... 164
Fuel level
Calling up the range (on-board
computer) ...................................... 231
Fuel tank
Capacity ........................................ 392
Problem (malfunction) ................... 166
Fuses
Allocation chart ............................. 352
Before changing ............................. 351
Dashboard fuse box ....................... 351
Engine emergency stop ................. 353
Fuse box in the engine compart-
ment .............................................. 352
Fuse box in the front-passenger
footwell .......................................... 352
Fuse box in the trunk ..................... 352
Important safety notes .................. 351
F
Features ............................................. 298
Filler cap
see Fuel filler flap
Filling capacities (Technical data) ... 391
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 377
MOExtended tires .......................... 337
Preparing the vehicle ..................... 336
TIREFIT kit ...................................... 338
G
Garage door opener
Clearing the memory ..................... 314
General notes ................................ 311
Important safety notes .................. 311
Opening/closing the garage door..314
Programming (button in the rear-
view mirror) ................................... 312
Synchronizing the rolling code ....... 312
Gasoline ............................................. 392
Index
11
Gear indicator (on-board com-
puter) .................................................. 245
Genuine parts ...................................... 21
Glove box ........................................... 295
H
Handbrake
see Parking brake
HANDS-FREE ACCESS ..........................90
Hazard warning lamps ...................... 122
Head bags
Display message ............................ 257
Head restraints
Adjusting ....................................... 105
Adjusting (manually) ...................... 105
Adjusting (rear) .............................. 106
Head-up display
Adjusting the brightness ................242
Function/notes .............................229
Important safety notes .................. 229
Setting the position ....................... 242
Storing settings (memory func-
tion) ............................................... 117
Switching on or off ......................... 229
Switching the display on/off ......... 242
Headlamps
Fogging up ..................................... 125
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................122
High-beam headlamps
Adaptive Highbeam Assist PLUS .... 123
Display message ............................ 261
Switching on/off ........................... 122
Hill start assist .................................. 150
HOLD function
Activating ....................................... 189
Deactivating ................................... 189
Display message ............................ 271
Function/notes .............................188
Hood
Closing ...........................................319
Display message ............................ 276
Important safety notes .................. 318
Opening ......................................... 318
Horn ...................................................... 30
Hydroplaning ..................................... 174
I
Ignition lock
see Key positions
Immobilizer .......................................... 75
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 289
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Instrument cluster
Overview .......................................... 31
Warning and indicator lamps ........... 32
Instrument cluster lighting ................ 33
Interior lighting
Control ...........................................125
Emergency lighting ........................ 126
Overview ........................................ 125
Reading lamp ................................. 125
J
Jack
Using ............................................. 379
Jump starting (engine) ......................345
K
Key positions
SmartKey ....................................... 147
Start/Stop button .......................... 147
KEYLESS-GO
Convenience closing feature ............ 95
Deactivation ..................................... 79
Locking ............................................ 79
Unlocking ......................................... 79
Kickdown
Driving tips ....................................158
Knee bag .............................................. 50
L
Lamps
see Warning and indicator lamps
12
Index
Lane Keeping Assist
see Active Lane Keeping Assist
LATCH-type (ISOFIX) child seat
anchors ................................................ 63
License plate lamp (display mes-
sage) ...................................................261
Light function, active
Display message ............................ 262
Light sensor (display message) ....... 262
Lights
Adaptive Highbeam Assist PLUS .... 123
Automatic headlamp mode ............ 120
Cornering light function ................. 123
Driving abroad ............................... 120
Fogged up headlamps .................... 125
Hazard warning lamps ................... 122
High beam flasher .......................... 122
High-beam headlamps ................... 122
Light switch ................................... 120
Low-beam headlamps .................... 121
Parking lamps ................................ 121
Setting exterior lighting ................. 120
Standing lamps .............................. 121
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 243
Switching the spotlight on/off ....... 243
Turn signals ................................... 122
see Interior lighting
see Replacing bulbs
Loading guidelines ............................ 294
Locking
see Central locking
Locking (doors)
Automatic ........................................ 86
Emergency locking ........................... 87
From inside (central locking but-
ton) ..................................................85
Locking centrally
see Central locking
Low-beam headlamps
Display message ............................ 260
Setting for driving abroad (sym-
metrical) ........................................ 120
Switching on/off ...........................121
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 107
M
M+S tires ............................................ 358
Magic Body Control ........................... 189
MAGIC SKY CONTROL ......................... 99
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) ..................................................328
MBC
see Magic Body Control
mbrace
Call priority ....................................307
Display message ............................ 254
Downloading destinations
(COMAND) ..................................... 307
Downloading routes ....................... 310
Emergency call .............................. 304
General notes ................................ 303
Geo fencing ................................... 311
Locating a stolen vehicle ...............309
MB info call button ........................ 306
Remote fault diagnosis .................. 309
Remote vehicle locking .................. 309
Roadside Assistance button .......... 305
Search & Send ............................... 308
Self-test ......................................... 304
Speed alert ....................................310
System .......................................... 303
Triggering the vehicle alarm ........... 311
Vehicle remote unlocking .............. 308
Mechanical key
Function/notes ................................ 81
Inserting .......................................... 81
Locking vehicle ................................ 87
Removing ......................................... 81
Unlocking the driver's door .............. 86
Media Interface
see Separate operating instructions
Memory card (audio) ......................... 236
Memory function
Seats, steering wheel, exterior
mirrors ...........................................116
Mercedes-Benz Intelligent Drive
360°camera .................................. 207
ABS (Anti-lock Brake System) .......... 66
Active Blind Spot Assist ................. 217
Active Lane Keeping Assist ............ 220
Index
13
Active Parking Assist ..................... 198
ATTENTION ASSIST ........................ 211
BAS (Brake Assist) ........................... 66
BAS PLUS (Brake Assist PLUS)
with Cross-Traffic Assist .................. 67
Crosswind Assist (vehicles with
MAGIC BODY CONTROL) ............... 190
Crosswind Assist (vehicles with-
out MAGIC BODY CONTROL) ........... 72
Cruise control ................................ 175
DISTRONIC PLUS ........................... 177
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 186
ESP®(Electronic Stability Pro-
gram) ............................................... 71
General notes ................................ 175
MAGIC BODY CONTROL ................ 189
Night View Assist Plus ...................213
PARKTRONIC ................................. 195
PRE-SAFE®(anticipatory occu-
pant protection) ............................... 59
PRE-SAFE®Brake .............................73
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS) .............. 59
Rear view camera .......................... 203
ROAD SURFACE SCAN .................. 192
Message memory (on-board com-
puter) .................................................. 246
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 329
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 237
Modifying the programming
(SmartKey) ...........................................80
MOExtended tires .............................. 337
Mounting wheels
Lowering the vehicle ...................... 382
Mounting a new wheel ................... 381
Preparing the vehicle .....................378
Raising the vehicle ......................... 379
Removing a wheel .......................... 381
Securing the vehicle against roll-
ing away ........................................ 378
MP3
Operation ....................................... 236
Multifunction display
Function/notes .............................228
Permanent display ......................... 244
Multifunction steering wheel
Operating the on-board computer .. 227
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 233
Night View Assist Plus
Activating/deactivating ................. 215
Cleaning ......................................... 331
Display message ............................ 270
Function/notes .............................213
Problem (malfunction) ................... 217
Switching automatic activation
on/off ............................................ 240
Notes on breaking-in a new vehi-
cle ....................................................... 146
O
Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 56
Operation ......................................... 52
System self-test ............................... 54
Occupant safety
Automatic measures after an acci-
dent ................................................. 60
Children in the vehicle ..................... 60
Important safety notes .................... 43
Pets in the vehicle ........................... 65
PRE-SAFE®(anticipatory occu-
pant protection) ............................... 59
OCS
Conditions ....................................... 51
Faults ............................................... 56
Operation ......................................... 52
System self-test ............................... 54
14
Index
Odometer ...........................................231
Oil
see Engine oil
On-board computer
AMG menu ..................................... 245
Assistance graphic menu ...............239
Assistance menu ........................... 240
Display messages .......................... 246
Displaying a service message ........324
DISTRONIC PLUS ........................... 183
Factory settings .............................244
Head-up display ............................. 229
Important safety notes .................. 226
Instrument cluster menu ............... 243
Lights menu ................................... 243
Media menu ................................... 236
Menu overview .............................. 231
Message memory .......................... 246
Navigation menu ............................ 233
Operation ....................................... 227
Radio menu ................................... 235
Service menu ................................. 239
Settings menu ............................... 239
Standard display ............................ 231
Telephone menu ............................ 237
Trip menu ...................................... 231
Video DVD operation ..................... 237
Operating safety
Declaration of conformity ................ 25
Important safety notes .................... 24
Operating system
see On-board computer
Operator's Manual
Overview .......................................... 22
Vehicle equipment ........................... 22
Outside temperature display ........... 227
Overhead control panel ...................... 37
P
Paint code number ............................ 390
Paintwork (cleaning instructions) ... 327
Panic alarm .......................................... 42
Panorama roof ..................................... 97
Parcel net hooks ............................... 297
Parking
Important safety notes .................. 166
Parking brake ................................ 168
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 203
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 198
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 250
Electric parking brake .................... 168
Warning lamp ................................. 285
Parking lamps
Switching on/off ........................... 121
PARKTRONIC
Deactivating/activating ................. 197
Driving system ............................... 195
Function/notes ............................. 195
Important safety notes .................. 195
Problem (malfunction) ................... 198
Range of the sensors ..................... 195
Warning display ............................. 196
PASSENGER AIR BAG
Indicator lamps ................................ 43
PASSENGER AIR BAG indicator
lamp
Problem (malfunction) ................... 259
Perfume atomizer
Operating ....................................... 140
Perfume vial ................................... 140
Problem (malfunction) ................... 142
Pets in the vehicle ............................... 65
Plastic trim (cleaning instruc-
tions) .................................................. 332
Power locks ......................................... 86
Power washers .................................. 327
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 254
Operation ......................................... 59
PRE-SAFE®Brake
Activating/deactivating ................. 241
Display message ............................ 255
Index
15
Function/notes ................................ 73
Important safety notes .................... 73
Warning lamp .................................289
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 59
Program selector button .................. 158
Protection against theft
ATA (Anti-Theft Alarm system) ......... 76
Immobilizer ...................................... 75
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 150
General notes ................................ 150
Hill start assist ............................... 150
Q
QR code
Rescue card ..................................... 27
Qualified specialist workshop ........... 25
R
Radio
Selecting a station ......................... 235
Radio-wave reception/transmission in the vehicle
Declaration of conformity ................ 25
Reading lamp ..................................... 125
Rear compartment
Setting the air vents ......................143
Stowage compartment .................. 296
Rear lamps
see Lights
Rear seats
Overview .......................................... 39
Rear view camera
Cleaning instructions ..................... 330
Function/notes .............................203
Switching on/off ........................... 204
Rear window blind ............................ 300
Rear window defroster
Problem (malfunction) ................... 139
Switching on/off ........................... 138
Rear-view mirror
Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 115
Recuperation display ........................ 231
Refrigerant (air-conditioning system)
Important safety notes .................. 396
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 163
Refueling process .......................... 164
see Fuel
Remote control
Garage door opener ....................... 311
Programming (garage door
opener) .......................................... 312
Replacing bulbs
General notes ................................ 126
Reporting safety defects .................... 26
Rescue card ......................................... 27
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 266
Warning lamp ................................. 286
Residual heat (climate control) ........ 139
Restraint system
Display message ............................ 256
Introduction ..................................... 42
Warning lamp ................................. 285
Warning lamp (function) ................... 43
Reversing feature
Roller sunblind ................................. 97
Side windows ................................... 94
Trunk lid ........................................... 88
Reversing lamps (display mes-
sage) ................................................... 262
ROAD SURFACE SCAN ....................... 192
Roadside Assistance (breakdown) .... 23
Roller sunblind
Panorama roof ................................. 97
Rear window .................................. 300
Roller sunblind for the panorama
roof
Opening and closing ........................ 98
Operating ......................................... 97
Resetting ......................................... 98
Roof lining and carpets (cleaning
guidelines) ......................................... 333
16
Index
Roof load (maximum) ........................ 397
S
Safety
Occupant Classification System
(OCS) ............................................... 51
see Operating safety
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Cleaning ......................................... 333
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 279
Warning lamp (function) ................... 48
Seating
Seating comfort package ............... 107
Seating comfort package ................. 107
Seats
Active multicontour seat ................ 107
Adjusting (electrically) ................... 104
Adjusting the 4-way lumbar sup-
port ................................................ 107
Adjusting the head restraint .......... 105
Cleaning the cover ......................... 332
Correct driver's seat position ........ 102
EASY-ENTRY/EXIT system ............. 112
Folding the backrests forward/
back ............................................... 106
Important safety notes .................. 103
Seat backrest display message ..... 276
Seat heating .................................. 107
Seat heating problem .................... 109
Seat ventilation .............................. 109
Seat ventilation problem ................ 110
Storing settings (memory func-
tion) ............................................... 117
Switching seat heating on/off ....... 107
Switching seat ventilation on/off .. 109
Section
Wheels and tires ............................ 356
Selector lever
Cleaning ......................................... 332
see Automatic transmission
Sensors (cleaning instructions) ....... 329
Service menu (on-board com-
puter) .................................................. 239
Service products
Brake fluid ..................................... 394
Coolant (engine) ............................ 395
Engine oil ....................................... 393
Fuel ................................................ 392
Important safety notes .................. 391
Refrigerant (air-conditioning sys-
tem) ............................................... 396
Washer fluid ................................... 396
Settings
Factory (on-board computer) ......... 244
On-board computer ....................... 239
SETUP (on-board computer) ............. 245
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 262
Side windows
Cleaning ......................................... 329
Convenience closing feature ............ 95
Convenience opening feature .......... 95
Important safety information ........... 93
Opening/closing .............................. 94
Problem (malfunction) ..................... 97
Resetting ......................................... 96
SmartKey
Changing the battery ....................... 82
Changing the programming ............. 80
Checking the battery ....................... 82
Convenience closing feature ............ 95
Convenience opening feature .......... 95
Display message ............................ 277
Door central locking/unlocking ....... 79
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss ................................................. 83
Mechanical key ................................ 81
Overview .......................................... 78
Positions (ignition lock) ................. 147
Problem (malfunction) ..................... 83
Starting the engine ........................ 150
Snow chains ...................................... 359
Index
17
Sockets
Center console .............................. 301
General notes ................................ 301
Rear compartment .........................301
Trunk ............................................. 302
Special seat belt retractor .................. 61
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 244
Digital ............................................ 232
In the Instrument cluster ................. 31
Selecting the unit of measure-
ment .............................................. 243
see Instrument cluster
Standing lamps
Display message ............................ 262
Switching on/off ........................... 121
Start/Stop button
Removing ....................................... 149
Starting the engine ........................ 150
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 149
STEER CONTROL .................................. 75
Steering
Warning lamps ............................... 291
Steering (display message) .............. 276
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 272
Steering assistant STEER CONTROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 110
Button overview ............................... 33
Buttons (on-board computer) ......... 227
Cleaning ......................................... 332
EASY ENTRY/EXIT feature ............. 112
Important safety notes .................. 110
Paddle shifters ............................... 159
Steering wheel heating .................. 111
Storing settings (memory func-
tion) ............................................... 117
Steering wheel heating
Problem (malfunction) ................... 112
Switching on/off ........................... 111
Steering wheel paddle shifters ........159
Stowage areas ................................... 294
Stowage compartments
Armrest (under) .............................296
Center console .............................. 295
Center console in rear compart-
ment .............................................. 297
Cup holders ................................... 298
Door ............................................... 296
Eyeglasses compartment ...............295
Glove box ....................................... 295
Important safety information ......... 294
Rear ............................................... 296
Rear seat backrest ......................... 297
Stowage net ................................... 297
Under driver's seat/front-
passenger seat .............................. 296
Stowage net ....................................... 297
Stowage space
Parcel net retainers ....................... 297
Securing a load .............................. 297
Stowage well beneath the trunk
floor .................................................... 297
Summer tires
In winter ........................................ 358
Sun visor ............................................ 299
Suspension tuning
Active Body Control ABC ............... 191
AIRMATIC ...................................... 193
SETUP (on-board computer) .......... 245
Switching air-recirculation mode
on/off ................................................. 139
T
Tachometer ........................................ 226
Tail lamps
Display message ............................ 261
see Lights
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 391
Information .................................... 390
Tires/wheels ................................. 382
18
Index
Vehicle data ................................... 397
Telephone
Accepting a call (multifunction
steering wheel) .............................. 238
Display message ............................ 277
Introduction ................................... 237
Menu (on-board computer) ............ 237
Number from the phone book ........ 238
Redialing ........................................ 238
Rejecting/ending a call .................238
Temperature
Coolant .......................................... 226
Engine oil (on-board computer) ...... 245
Outside temperature ......................227
Setting (climate control) ................ 136
Tire pressure
Calling up (on-board computer) ..... 363
Checking manually ........................ 362
Display message ............................ 273
Important safety notes .................. 363
Maximum ....................................... 362
Not reached (TIREFIT) .................... 339
Notes ............................................. 361
Reached (TIREFIT) .......................... 340
Recommended ............................... 359
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 364
Function/notes .............................363
General notes ................................ 363
Important safety notes .................. 363
Radio type approval for the tire
pressure monitor ........................... 366
Restarting ...................................... 365
Warning lamp ................................. 290
Warning message .......................... 365
TIREFIT kit .......................................... 338
Tires
Aspect ratio (definition) ................. 376
Average weight of the vehicle
occupants (definition) .................... 375
Bar (definition) ............................... 375
Changing a wheel .......................... 377
Characteristics .............................. 375
Checking ........................................ 357
Curb weight (definition) ................. 376
Definition of terms ......................... 375
Direction of rotation ...................... 378
Display message ............................ 273
Distribution of the vehicle occu-
pants (definition) ............................ 377
DOT (Department of Transporta-
tion) (definition) ............................. 375
DOT, Tire Identification Number
(TIN) ............................................... 374
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 375
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 376
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 376
Important safety notes .................. 356
Increased vehicle weight due to
optional equipment (definition) ...... 375
Kilopascal (kPa) (definition) ........... 376
Labeling (overview) ........................ 371
Load bearing index (definition) ...... 377
Load index ..................................... 374
Load index (definition) ................... 376
Maximum load on a tire (defini-
tion) ............................................... 376
Maximum loaded vehicle weight
(definition) ..................................... 376
Maximum permissible tire pres-
sure (definition) ............................. 376
Maximum tire load ......................... 374
Maximum tire load (definition) ....... 376
MOExtended tires .......................... 358
Optional equipment weight (defi-
nition) ............................................ 377
PSI (pounds per square inch) (def-
inition) ........................................... 376
Replacing ....................................... 377
Service life ..................................... 358
Sidewall (definition) ....................... 377
Speed rating (definition) ................ 376
Storing ........................................... 378
Structure and characteristics
(definition) ..................................... 375
Summer tires in winter .................. 358
Temperature .................................. 371
TIN (Tire Identification Number)
(definition) ..................................... 377
Tire bead (definition) ...................... 377
Tire pressure (definition) ................ 376
Tire pressures (recommended) ...... 375
Index
19
Tire size (data) ...............................382
Tire size designation, load-bearing
capacity, speed rating .................... 371
Tire tread ....................................... 357
Tire tread (definition) ..................... 377
Total load limit (definition) ............. 377
Traction ......................................... 370
Traction (definition) ....................... 377
Tread wear ..................................... 370
Uniform Tire Quality Grading
Standards ...................................... 370
Uniform Tire Quality Grading
Standards (definition) .................... 375
Wear indicator (definition) ............. 377
Wheel and tire combination ........... 384
Wheel rim (definition) .................... 375
see Flat tire
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 350
Important safety notes .................. 348
Towing away
Important safety guidelines ........... 348
Installing the towing eye ................ 349
Notes for 4MATIC vehicles ............ 350
Removing the towing eye ............... 349
With both axles on the ground ....... 349
With the rear axle raised ................ 350
Towing eye ......................................... 336
Transfer case ..................................... 163
Transmission
see Automatic transmission
Transporting the vehicle .................. 350
Trim pieces (cleaning instruc-
tions) .................................................. 332
Trip computer (on-board com-
puter) .................................................. 232
Trip odometer
Calling up ....................................... 231
Resetting (on-board computer) ...... 233
Trunk
Emergency release .......................... 92
Important safety notes .................... 88
Locking separately ........................... 92
Opening/closing (automatically
from inside) ...................................... 91
Opening/closing (automatically
from outside) ................................... 88
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 90
Power closing .................................. 86
Trunk lid
Display message ............................ 276
Obstacle recognition ........................ 88
Opening dimensions ...................... 397
Opening/closing .............................. 88
Trunk load (maximum) ...................... 397
Turn signals
Display message ............................ 260
Switching on/off ........................... 122
Two-way radio
Windshield (infrared reflective) ...... 315
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 86
From inside the vehicle (central
unlocking button) ............................. 85
V
Vanity mirror (in the sun visor) ........ 299
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 275
Equipment ....................................... 22
Individual settings .......................... 239
Limited Warranty ............................. 26
Loading .......................................... 366
Locking (in an emergency) ............... 87
Locking (SmartKey) .......................... 79
Lowering ........................................ 382
Maintenance .................................... 23
Operating safety .............................. 24
Parking for a long period ................ 169
Pulling away ................................... 150
Raising ........................................... 379
Reporting problems ......................... 26
Securing from rolling away ............ 378
Towing away .................................. 348
Transporting .................................. 350
20
Index
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ......................79
Vehicle data ................................... 397
Vehicle dimensions ........................... 397
Vehicle emergency locking ................ 87
Vehicle identification number
see VIN
Vehicle identification plate .............. 390
Vehicle level
Active Body Control ABC ............... 190
Display message ............................ 267
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 336
Video
Operating the DVD .........................237
VIN ...................................................... 390
W
Warning and indicator lamps
ABS ................................................ 281
Brakes ...........................................280
Check Engine ................................. 286
Coolant .......................................... 287
Distance warning ........................... 289
ESP®.............................................. 283
ESP®OFF ....................................... 284
Fuel tank ........................................ 286
Overview .......................................... 32
Parking brake ................................ 285
PASSENGER AIR BAG ......................43
Reserve fuel ...................................286
Restraint system ............................ 285
Seat belt ........................................ 279
Steering ......................................... 291
Tire pressure monitor .................... 290
Warranty .............................................. 22
Washer fluid
Display message ............................ 277
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 382
Wheel chock ...................................... 378
Wheels
Changing a wheel .......................... 377
Checking ........................................ 357
Cleaning ......................................... 328
Important safety notes .................. 356
Interchanging/changing ................ 377
Mounting a new wheel ................... 381
Mounting a wheel .......................... 378
Removing a wheel .......................... 381
Storing ...........................................378
Tightening torque ........................... 382
Wheel size/tire size ....................... 382
Window curtain air bag
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 137
Infrared reflective .......................... 315
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 323
Notes ............................................. 396
Windshield wipers
Problem (malfunction) ................... 129
Replacing the wiper blades ............ 127
Switching on/off ........................... 126
Winter driving
Important safety notes .................. 358
Slippery road surfaces ................... 174
Snow chains .................................. 359
Winter operation
Summer tires ................................. 358
Winter tires
M+S tires ....................................... 358
Wiper blades
Cleaning ......................................... 329
Important safety notes .................. 127
Replacing ....................................... 127
Wooden trim (cleaning instruc-
tions) ..................................................332
Workshop
see Qualified specialist workshop
Introduction
21
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures
are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need
them.
R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R
always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when
starting the engine.
R
do not warm up the engine when the vehicle
is stationary.
R
drive carefully and maintain a safe distance
from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require
you to dispose of materials, first try to regenerate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Air bags and Emergency Tensioning Devi-
!
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
Z
Introduction
22
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been specifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine MercedesBenz parts (Y page 390).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
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New Vehicle Limited Warranty
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Emission System Warranty
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Emission Performance Warranty
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California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control System Warranty
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State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered by the Mercedes-Benz Parts and Accessories warranties. These are available at any
authorized Mercedes-Benz Center.
Should you lose your Service and War-
i
ranty Information booklet, have an authorized Mercedes-Benz Center arrange for a
replacement. The new Service and Warranty Information booklet will be posted to
you.
Introduction
23
Information for customers in California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following
occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunction has been subject to repair two or
more times, and you have directly notified Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than category (1) has been subject to repair four or
more times and you have directly notified
us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
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Introduction
24
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
service facilities or replacement parts may
not be readily available.
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unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
R
the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/maintenance work as well as any required repairs
carried out at a qualified specialist workshop.
WARNING
G
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
WARNING
G
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other networked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as intended and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as electronic components or their software. You
should have all work to electrical and electronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle electronics, the general operating permit is rendered invalid.
There is a risk of damage to the vehicle if:
!
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the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R
a heavy object strikes the undercarriage
or parts of the chassis
Introduction
25
In situations like this, the body, the undercarriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired operation. Changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
WARNING
G
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
G
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
If the engine is switched off and equip-
!
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
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Introduction
26
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R
the safety notes in this manual
R
the Technical Data section in this manual
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
Introduction
27
QR codes for the rescue card
The QR code is secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current rescue card contains the most important information about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information at https://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, malfunctions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake systems, that is stored and can be read out with
suitable devices, particularly when the vehicle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle functions.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in understanding how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
seat belts are fastened
R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of personal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforcement, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all liability arising from the extraction of this information by unauthorized Mercedes-Benz personnel.
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Introduction
28
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local government; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR component may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. This means that in the event of such conflict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and its
electronic components is available on the following website:
http://www.mercedes-benz.com/
opensource
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