Mercedes E-Class 2012, E 350 2012, E 63 AMG 2012 User Manual

E-Class
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Sedan and Wagon Operator's Manual
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In this Operator's Manual, you will find the following symbols:
WARNING
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Warning notes draw your attention to hazards that
endanger your health or life, or the health
or life of others.
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hazards that could cause damage to your
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This font indicates a display message in the multifunction display/COMAND display.
Parts of the software in the vehicle are subject to copyright according to © 2005 The FreeType Project http://www.freetype.org. All rights reserved.
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Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notes. This will help you to obtain the maximum pleasure from your vehicle and avoid endangering yourself and others.
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Operator's Manual
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Service Booklet
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Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company
2125846181
É212584618
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Information Provided by:
Contents
Information Provided by:
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 27
Safety ................................................... 37
Opening/closing ................................. 73
Seats, steering wheel and mirrors .... 97
Lights and windshield wipers .......... 113
Climate control ................................. 129
Driving and parking .......................... 143
On-board computer and displays .... 213
Stowing and features ....................... 273
Maintenance and care ...................... 307
Breakdown assistance ..................... 321
Wheels and tires ............................... 345
Technical data ................................... 379
Index
Information Provided by:
4
1, 2, 3 ...
115 V socket ......................................
295
12 V socket
see Sockets
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 192
4MATIC off-road system ................... 192
A
ABS (Anti-lock Braking System)
Display message
............................ 235
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 264
Activating/deactivating cooling
with air dehumidification ................. 134
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 225
Function/information .................... 207
Active Driving Assistance package . 206 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 225
Display message ............................ 250
Function/information .................... 210
Active Light System
Display message ............................ 244
Active multicontour seat .................. 102
Active service system PLUS
see ASSYST PLUS service interval display
ADAPTIVE BRAKE ................................. 69
Adaptive Highbeam Assist
Display message ............................ 245
Function/notes ............................. 118
Switching on/off (on-board
computer) ...................................... 227
Additives (engine oil) ........................ 388
Air bags
Display message ............................ 241
Front air bag (driver, front
passenger) ....................................... 41
Important safety notes .................... 40
Knee bag ..........................................
42 PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Pelvis air bag ................................... 43
Safety guidelines ............................. 39
Side impact air bag .......................... 42
Window curtain air bag .................... 44
Air-conditioning system
see Climate control
Air filter (display message) .............. 248
AIRMATIC
Display message ............................ 249
Function/notes ............................. 189
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 141
Important safety notes .................. 140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ........... 141
Setting the side air vents ............... 141
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
Ambient lighting (on-board
computer) .......................................... 227
AMG adaptive sport suspension
system ................................................ 190
AMG menu (on-board computer) ..... 230
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) ......... 72
Ashtray ............................................... 292
Assistance menu (on-board
computer) .......................................... 224
ASSYST PLUS
see ASSYST PLUS service interval display
Index
Information Provided by:
5
ATA (Anti-Theft Alarm system)
Activating/deactivating
................... 72
Function ........................................... 72
Switching off the alarm .................... 72
ATTENTION ASSIST
Activating/deactivating ................. 225
Display message ............................ 249
Function/notes ............................. 199
Audio menu (on-board computer) .... 221
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 245
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) .......................... 149
Automatic headlamp mode .............. 116
Automatic transmission
Automatic drive program ............... 157
Changing gear ............................... 155
DIRECT SELECT lever ..................... 153
Display message ............................ 257
Driving tips .................................... 155
Emergency running mode .............. 160
Kickdown ....................................... 156
Manual drive program .................... 158
Problem (malfunction) ................... 160
Program selector button ................ 156
Pulling away ................................... 147
Selector lever ................................ 152
Shift ranges ................................... 157
Starting the engine ........................ 147
Steering wheel paddle shifters ...... 157
Transmission position display ........ 153
Transmission positions .................. 155
Automatic transmission
emergency mode ............................... 160
B
Back support
see Lumbar support
Bag hook ............................................ 282
BAS (Brake Assist System) ................. 64
Basic settings
see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 64
Battery (SmartKey)
Checking .......................................... 78
Important safety notes .................... 78
Replacing ......................................... 78
Battery (vehicle)
Charging ........................................ 337
Display message ............................ 247
Important safety notes .................. 335
Jump starting ................................. 338
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating ................. 225
Notes/function .............................. 203
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 387
Bottle holder ...................................... 290
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 237
Notes ............................................. 388
Brake fluid level ................................ 312
Brake lamps
Display message ............................ 243
Brakes
ABS .................................................. 64
BAS .................................................. 64
BAS PLUS ........................................ 64
Brake fluid (notes) ......................... 388
Display message ............................ 235
Driving tips .................................... 171
High-performance brake system .... 173
Important safety notes .................. 171
Maintenance .................................. 172
Parking brake ................................ 169
Warning lamp ................................. 263
Breakdown
see Flat tire see Towing away/tow-starting
Bulbs
see Changing bulbs
Index
Information Provided by:
6
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 320
Car wash ........................................ 314
Display ........................................... 318
Exterior lights ................................ 317
Gear or selector lever .................... 319
Matte finish ................................... 316
Night View Assist Plus ................... 318
Notes ............................................. 313
Paint .............................................. 316
Plastic trim .................................... 319
Power washer ................................ 315
Rear view camera .......................... 318
Roof lining ...................................... 320
Seat belt ........................................ 320
Seat cover ..................................... 320
Sensors ......................................... 317
Steering wheel ............................... 319
Tail pipes ....................................... 318
Trim pieces .................................... 319
Washing by hand ........................... 315
Wheels ........................................... 315
Windows ........................................ 317
Wiper blades .................................. 317
Wooden trim .................................. 319
Cargo compartment cover ............... 282
Cargo compartment enlargement ... 280
Cargo compartment floor ................. 286
Cargo net ........................................... 284
Attaching ....................................... 284
Cargo tie down rings ......................... 281
Car wash (care) ................................. 314
CD player/CD changer (on-board
computer) .......................................... 222
Cell phone
see Mobile phone
Center console
Lower section .................................. 33
Lower section (AMG vehicles) .......... 34
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 228
Locking/unlocking (SmartKey)
........ 74
Changing bulbs
High-beam headlamps ................... 123
Important safety notes .................. 121
Infrared lamp ................................. 123
Low-beam headlamps .................... 122
Overview of bulb types .................. 122
Parking lamps ................................ 123
Standing lamps (front) ................... 123
Turn signals (front) ......................... 124
Child-proof locks
Important safety notes .................... 61
Rear doors ....................................... 61
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 59
Special seat belt retractor ............... 59
Top Tether ....................................... 60
Cigarette lighter ................................ 293
Climate control
Automatic climate control (3-
zone) .............................................. 133
Controlling automatically ............... 135
Cooling with air dehumidification .. 134
Defrosting the windows ................. 138
Defrosting the windshield .............. 138
Dual-zone automatic climate
control ........................................... 131
Important safety notes .................. 130
Indicator lamp ................................ 135
Maximum cooling .......................... 138
Notes on using automatic climate
control ................................... 132, 134
Overview of systems ...................... 130
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 139
Index
Information Provided by:
7
Rear control panel ......................... 133
Refrigerant ..................................... 388
Setting the air distribution ............. 137
Setting the airflow ......................... 137
Setting the air vents
...................... 140
Setting the climate mode ............... 136
Setting the temperature ................ 136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 134
Switching residual heat on/off ...... 140
Switching the rear window
heating on/off ............................... 139
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 284
Cockpit
Overview .......................................... 28
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 332
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 117
Combined cargo cover and net ........ 283
Compass
Calibrating ..................................... 306
Calling up ....................................... 305
Setting ........................................... 305
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature .............. 91
Convenience opening feature ............ 91
Coolant (engine)
Checking the level ......................... 311
Display message ............................ 245
Notes ............................................. 389
Temperature (on-board computer) . 230
Temperature gauge ........................ 214
Warning lamp ................................. 268
Cooling
see Climate control
Cornering light function
Display message ............................ 242
Function/notes ............................. 118
Crash-responsive emergency
lighting ............................................... 121
Cruise control
Cruise control lever ....................... 176
Deactivating ...................................
177
Display message ............................ 254
Driving system ............................... 175
Function/notes ............................. 175
Important safety notes .................. 175
LIM indicator lamp ......................... 176
Setting a speed .............................. 176
Storing and maintaining current
speed ............................................. 176
Cup holder
Center console .............................. 289
Important safety notes .................. 289
Rear compartment ......................... 290
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25
D
Dashboard
see Cockpit
Data
see Technical data
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Display message ............................ 244
Switching on/off (on-board
computer) ...................................... 227
Switching on/off (switch) .............. 115
DEF
Adding ........................................... 165
Display message ............................ 248
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 227
Interior lighting .............................. 228
Diesel particle filter .......................... 171
Digital speedometer ......................... 219
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 318
Display messages
Calling up (on-board computer) ..... 234
Driving systems ............................. 249
Engine ............................................ 245
General notes ................................ 234
Index
Information Provided by:
8
Hiding (on-board computer) ........... 234
KEYLESS-GO
.................................. 259
Lights ............................................. 242
Safety systems .............................. 235
Service interval display .................. 312
SmartKey ....................................... 259
Tires ............................................... 254
Vehicle ........................................... 257
Distance display (on-board
computer) .......................................... 224
Distance recorder ............................. 219
see Odometer see Trip odometer
Distance warning (warning lamp) .... 270
DISTRONIC PLUS
Deactivating ................................... 184
Display message ............................ 252
Displays in the multifunction
display ........................................... 183
Driving tips .................................... 185
Function/notes ............................. 177
Important safety notes .................. 177
Setting the specified minimum
distance ......................................... 183
Warning lamp ................................. 270
Doors
Automatic locking (on-board
computer) ...................................... 228
Automatic locking (switch) ............... 83
Central locking/unlocking
(SmartKey) ....................................... 74
Control panel ................................... 36
Display message ............................ 258
Emergency locking ........................... 84
Emergency unlocking ....................... 83
Important safety notes .................... 82
Opening (from inside) ...................... 82
Drinking and driving ......................... 170
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 157
Display ........................................... 153
Display (DIRECT SELECT lever) ...... 153
Manual ........................................... 158
SETUP (on-board computer) .......... 230
Drive program selector ..................... 156
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service ................. 313
Symmetrical low beam .................. 114
Driving on flooded roads .................. 173
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
ADAPTIVE BRAKE ............................. 69
BAS (Brake Assist System) .............. 64
BAS PLUS (Brake Assist System
PLUS) ............................................... 64
Electronic brake force distribution ... 69 ESP® (Electronic Stability
Program) .......................................... 66
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ........... 63
Overview .......................................... 63
PRE-SAFE® Brake ............................. 69
Driving systems
Active Blind Spot Assist ................. 207
Active Driving Assistance
package ......................................... 206
Active Lane Keeping Assist ............ 210
AIRMATIC ...................................... 189
AMG adaptive sport suspension
system ........................................... 190
ATTENTION ASSIST ........................ 199
Blind Spot Assist ............................ 203
Cruise control ................................ 175
Display message ............................ 249
DISTRONIC PLUS ........................... 177
HOLD function ............................... 187
Lane Keeping Assist ...................... 205
Lane Tracking package .................. 203
Night View Assist Plus ................... 200
Parking Guidance ........................... 195
PARKTRONIC ................................. 192
RACE START (AMG vehicles) .......... 188
Rear view camera .......................... 198
Driving tips
AMG ceramic brakes ..................... 173
Automatic transmission ................. 155
Brakes ........................................... 171
Index
Information Provided by:
9
Break-in period .............................. 144
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 171
Drinking and driving ....................... 170
Driving abroad ............................... 114
Driving on flooded roads ................ 173
Driving on wet roads ...................... 173
Exhaust check
............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 173
Icy road surfaces ........................... 175
Limited braking efficiency on
salted roads ................................... 171
Pedals ............................................ 170
Snow chains .......................... 174, 349
Symmetrical low beam .................. 114
Wet road surface ........................... 171
DVD audio (on-board computer) ...... 222
DVD-Video (on-board computer) ...... 222
E
EASY-ENTRY feature
Activating/deactivating
................. 229
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 108
Function/notes ............................. 108
Switching on/off ........................... 229
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 286
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 287
EBD (electronic brake force distribution)
Display message ............................ 236
Function/notes ................................ 69
ECO start/stop function
Deactivating/activating ................. 150
General information ....................... 148
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force Distribution)
Electronic Stability Program
see ESP® (Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Traction System)
Emergency release
Driver's door .................................... 83
Fuel filler flap ................................. 163
Trunk ............................................... 89
Vehicle ............................................. 83
Emergency spare wheel
Storage location ............................ 324
Stowing .......................................... 325
Emergency Tensioning Devices
Function ........................................... 56
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 89
Emissions purification
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 267
Display message ............................ 245
ECO start/stop function ................ 148
Emergency starting ........................ 342
Engine number ............................... 382
Irregular running ............................ 151
Starting problems .......................... 151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO ............. 147
Switching off .................................. 168
Engine electronics
Problem (malfunction) ................... 151
Engine oil
Adding ........................................... 310
Additives ........................................ 388
Checking the oil level ..................... 309
Checking the oil level using the
dipstick .......................................... 309
Display message ............................ 247
Filling capacity ............................... 384
Notes about oil grades ................... 387
Notes on oil level/consumption .... 309
Temperature (on-board computer) . 230
Viscosity ........................................ 388
10
Information Provided by:
Index
ESP® (Electronic Stability Program)
AMG menu (on-board computer) ... 230 Deactivating/activating (AMG
vehicles) .......................................... 67
Deactivating/activating (except
AMG vehicles) ................................ 224
Deactivating/activating (notes;
except AMG vehicles) ...................... 66
Display message
............................ 235
ETS/4ETS ........................................ 66
Function/notes ................................ 66
Important safety information ........... 66
Warning lamp ................................. 264
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaust check ................................... 170
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 109
Dipping (automatic) ....................... 110
Folding in/out (automatically) ....... 110
Folding in/out (electrically) ........... 109
Folding in when locking (on-board
computer) ...................................... 230
Out of position (troubleshooting) ... 110
Setting ........................................... 110
Storing settings (memory
function) ........................................ 111
Storing the parking position .......... 110
Eyeglasses compartment ................. 275
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 322
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 329
MOExtended run-flat system ......... 334
Preparing the vehicle ..................... 325
Raising the vehicle ......................... 330
TIREFIT kit ...................................... 326
Floormat ............................................. 306
Folding bench seat (cargo
compartment) .................................... 103
Front fog lamps ................................. 116
Display message
............................ 243
Switching on/off ........................... 116
Front windshield
see Windshield
Fuel
Additives ........................................ 386
Consumption statistics .................. 219
Displaying the current
consumption .................................. 219
Displaying the range ...................... 219
Driving tips .................................... 170
Fuel gauge ....................................... 29
Important safety notes .................. 385
Premium-grade unleaded gasoline . 385
Problem (malfunction) ................... 164
Refueling ........................................ 160
Specifications ................................ 385
Tank content/reserve fuel ............. 384
Fuel filler flap
Emergency release ........................ 163
Opening/closing ............................ 162
Fuel filter (display message) ............ 248
Fuel level
Calling up the range (on-board
computer) ...................................... 219
Fuel tank
Capacity ........................................ 384
Problem (malfunction) ................... 164
Fuse allocation chart (vehicle tool
kit) ...................................................... 322
Fuses
Allocation chart ............................. 343
Before changing ............................. 343
Fuse box in the cargo
compartment ................................. 344
Fuse box in the engine
compartment ................................. 343
Fuse box in the trunk ..................... 343
Important safety notes .................. 342
G
Garage door opener
Clearing the memory
..................... 305
Notes ............................................. 302
Index
Information Provided by:
11
Opening/closing the garage door .. 304 Programming (button in the rear-
view mirror) ................................... 302
Gasoline ............................................. 161
Gear indicator (on-board
computer) .......................................... 230
Gear or selector lever (cleaning
guidelines) ......................................... 319
Genuine Mercedes-Benz parts ......... 380
Glove box ........................................... 274
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 118
Headlamp cleaning system
Notes ............................................. 389
Headlamps
Adding fluid to cleaning system ..... 311
Cleaning system (function) ............ 117
Fogging up ..................................... 120
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 100
Adjusting (angle) ............................ 100
Adjusting (electrically) ................... 101
Adjusting (rear) .............................. 101
Installing/removing (rear) .............. 102
Luxury ............................................ 101
see NECK-PRO head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 123
Display message ............................ 243
Switching Adaptive Highbeam
Assist on/off ................................. 118
Switching on/off ........................... 117
Hill start assist .................................. 148
HOLD function
Display message ............................ 250
Function/notes ............................. 187
Hood
Closing ........................................... 309
Display message ............................ 258
Opening ......................................... 308
Hydroplaning ..................................... 173
I
Ignition lock
see Key positions
Immobilizer .......................................... 71
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Infrared lamps (changing bulbs) ...... 123
Insect protection on the radiator .... 309
Instrument cluster
Overview .......................................... 29
Settings ......................................... 226
Warning and indicator lamps ........... 30
Instrument cluster lighting ................ 29
Instrument lighting
see Instrument cluster lighting
Interior lighting
Automatic control .......................... 120
Delayed switch-off (on-board
computer) ...................................... 228
Emergency lighting ........................ 121
Manual control ............................... 121
Overview ........................................ 120
Reading lamp ................................. 120
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 227
see Interior lighting
J
Jack
Storage location ............................ 322
Using ............................................. 330
Jump starting (engine) ...................... 338
K
Key
see SmartKey
KEYLESS-GO
Convenience closing feature ............ 92
Display message ............................ 259
Locking ............................................ 75
Start/Stop button .......................... 145
Starting the engine ........................ 147
Unlocking ......................................... 75
12
Information Provided by:
Index
Key positions
KEYLESS-GO
.................................. 145
SmartKey ....................................... 145
Kickdown
Driving tips .................................... 156
Manual drive program .................... 159
Knee bag .............................................. 42
L
Lamps
see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 225
Display message ............................ 250
Function/information .................... 205
Lane Tracking package ..................... 203
Lap time (RACETIMER) ...................... 231
LATCH-type (ISOFIX) child seat
anchors ................................................ 59
License plate lamp (display
message) ............................................ 243
Lighting
see Lights
Lights
Activating/deactivating the interior lighting delayed switch-off . 228
Automatic headlamp mode ............ 116
Cornering light function ................. 118
Display message ............................ 242
Driving abroad ............................... 114
Fog lamps ...................................... 116
Hazard warning lamps ................... 118
High beam flasher .......................... 117
High-beam headlamps ................... 117
Light switch ................................... 114
Low-beam headlamps .................... 115
Parking lamps ................................ 114
Rear fog lamp ................................ 116
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 227
Switching Adaptive Highbeam
Assist on/off ................................. 227
Switching the daytime running lamps on/off (on-board
computer) ...................................... 227
Switching the daytime running
lamps on/off (switch) .................... 115
Switching the exterior lighting delayed switch-off on/off (on-
board computer) ............................ 227
Switching the surround lighting
on/off (on-board computer) .......... 227
Turn signals ................................... 117
see Changing bulbs see Interior lighting
Light sensor (display message) ....... 245
LIM indicator lamp
Cruise control ................................ 176
DISTRONIC PLUS ........................... 180
Loading guidelines ............................ 274
Locking
see Central locking
Locking (doors)
Automatic ........................................ 83
Emergency locking ........................... 84
From inside (central locking
button) ............................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 228
Low-beam headlamps
Changing bulbs .............................. 122
Display message ............................ 242
Setting for driving abroad
(symmetrical) ................................. 114
Switching on/off ........................... 115
Luggage holder (EASY-PACK load-
securing kit) ....................................... 285
Lumbar support
Adjusting the 4-way lumbar
support .......................................... 103
Luxury head restraints ..................... 101
M
M+S tires ................................... 174, 348
Maintenance
see
ASSYST PLUS service interval
display
Index
Information Provided by:
13
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 25
Massage function (PULSE) ............... 103
Matte finish (cleaning
instructions) ...................................... 316
mbrace
Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes .................. 296
Locating a stolen vehicle ............... 301
MB info call button ........................ 299
Remote vehicle locking .................. 301
Roadside Assistance button .......... 298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking .............. 300
Mechanical key
Function/notes ................................ 77
Locking vehicle ................................ 84
Unlocking the driver's door .............. 83
Memory card (audio) ......................... 222
Memory function ............................... 111
Message memory (on-board
computer) .......................................... 234
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror
Mobile phone
Menu (on-board computer) ............ 222
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 334
MP3
Operating ....................................... 222
see separate operating instructions
Multifunction display
Function/notes ............................. 216
Permanent display ......................... 226
Multifunction steering wheel
Operating the on-board computer .
215
Overview .......................................... 31
N
Navigation
Menu (on-board computer) ............ 220
On-board computer ....................... 220
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 50
Resetting after being triggered ........ 51
Night View Assist Plus
Activating/deactivating ................. 201
Cleaning ......................................... 318
Function/notes ............................. 200
Problem (malfunction) ................... 203
Notes on breaking-in a new
vehicle ................................................ 144
O
Occupant Classification System (OCS)
Faults ............................................... 49
Operation ......................................... 44
System self-test
............................... 47
Occupant safety
Children in the vehicle ..................... 56
System overview .............................. 38
Octane number (fuel) ........................ 385
Odometer ........................................... 219
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 230
Assistance menu ........................... 224
Audio menu ................................... 221
Convenience submenu .................. 229
Displaying a service message ........ 313
Display messages .......................... 234
DISTRONIC PLUS ........................... 183
Factory settings submenu ............. 230
Important safety notes .................. 214
Instrument cluster submenu .......... 226
Lighting submenu .......................... 227
14
Information Provided by:
Index
Menu overview .............................. 218
Message memory
.......................... 234
Navigation menu ............................ 220
Operating video DVD ..................... 222
Operation ....................................... 215
RACETIMER ................................... 231
Service menu ................................. 226
Settings menu ............................... 226
Standard display ............................ 219
Telephone menu ............................ 222
Trip menu ...................................... 219
Vehicle submenu ........................... 228
Operating system
see On-board computer
Outside temperature display ........... 215
Overhead control panel ...................... 35
Override feature
Rear side windows ........................... 62
P
Paint code number ............................ 381
Paintwork (cleaning instructions) ... 316
Panic alarm .......................................... 62
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 94
Opening/closing the roller
sunblind ........................................... 95
Problem (malfunction) ..................... 96
Resetting ......................................... 95
Panorama sliding sunroof
Important safety notes
.................... 93
Parcel net ........................................... 277
Parking ............................................... 167
Important safety notes .................. 167
Parking brake ................................ 169
Position of exterior mirror, front-
passenger side ............................... 110
Rear view camera .......................... 198
see PARKTRONIC
Parking aid
Parking Guidance ........................... 195
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 169
Parking Guidance
Display message
............................ 251
Important safety notes .................. 195
Parking lamps (changing bulbs) ...... 123
PARKTRONIC
Deactivating/activating ................. 194
Driving system ............................... 192
Function/notes ............................. 192
Problem (malfunction) ................... 195
Range of the sensors ..................... 193
Warning display ............................. 193
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 44
Pedals ................................................. 170
Permanent four-wheel drive
see 4MATIC (permanent four­wheel drive)
Plastic hooks ..................................... 281
Plastic trim (cleaning instructions) . 319
Power washers .................................. 315
Power windows
see Side windows
PRE-SAFE® (Preventive occupant safety system)
Display message ............................ 237
Operation ......................................... 50
PRE-SAFE® Brake (vehicles with DISTRONIC PLUS)
Display message ............................ 238
Function/notes ................................ 69
Switching on/off ........................... 225
Warning lamp ................................. 270
Preventive occupant safety system
see PRE-SAFE® (Preventive occupant safety system)
Product information ............................ 22
Program selector button .................. 156
Pulling away
Automatic transmission ................. 147
Q
Qualified specialist workshop ........... 25
Index
Information Provided by:
15
R
RACE START (AMG vehicles) ............. 188
RACETIMER (on-board computer) .... 231
Radar sensor system
Activating/deactivating
................. 229
Display message ............................ 250
Radiator cover ................................... 309
Radio
Selecting a station ......................... 221
see separate operating instructions
Reading lamp ..................................... 120
Rear axle level control (AMG adaptive sport suspension
system) .............................................. 191
Rear compartment
Setting the airflow ......................... 137
Setting the air vents ...................... 141
Setting the temperature ................ 136
Rear fog lamp
Display message ............................ 244
Switching on/off ........................... 116
Rear seat
Display message ............................ 258
Folding the backrest forwards/
back ............................................... 279
Rear sill protector ............................. 287
Rear view camera
Cleaning instructions ..................... 318
Function/notes ............................. 198
Rear-view mirror
Anti-glare (manual) ........................ 109
Dipping (automatic) ....................... 110
Rear window blind ............................ 292
Rear window defroster
Problem (malfunction) ................... 139
Rear window heating
Switching on/off ........................... 139
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Refueling
Fuel gauge ....................................... 29
Important safety notes .................. 160
Refueling process .......................... 162
see Fuel
Remote control
Garage door opener ....................... 302
Reporting
Malfunctions relevant to safety ........
25
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 248
Warning lamp ................................. 267
see Fuel
Residual heat (climate control) ........ 140
Restraint system
see SRS (Supplemental Restraint System)
Retaining hook .................................. 282
Reverse gear
Engaging (automatic
transmission) ................................. 152
Reversing lamps (display
message) ............................................ 244
Roadside Assistance (breakdown) .... 23
Roller blind
see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 95
Rear side windows ......................... 291
Rear window .................................. 292
Roof carrier ........................................ 288
Roof lining and carpets (cleaning
guidelines) ......................................... 320
Roof load (maximum) ........................ 390
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 220
S
Safety
Children in the vehicle ..................... 56
Child restraint systems .................... 56
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
16
Information Provided by:
Index
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 54
Adjusting the height .........................
Belt force limiters ............................ 56
center rear-compartment seat ......... 55
Cleaning ......................................... 320
Correct usage .................................. 52
Emergency Tensioning Devices ........ 56
Fastening ......................................... 53
Important safety guidelines ............. 51
Releasing ......................................... 55
Safety guidelines ............................. 39
Special seat belt retractor ............... 59
Switching belt adjustment on/off
(on-board computer) ...................... 229
Warning lamp ................................. 261
Warning lamp (function) ................... 55
Seats
Active multicontour seat ................ 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint .......... 100
Cleaning the cover ......................... 320
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back ....... 280
Important safety notes .................... 99
Seat heating problem .................... 106
Seat ventilation problem ................ 106
Storing settings (memory
function) ........................................ 111
Switching seat heating on/off ....... 105
Switching seat ventilation on/off .. 106
Sensors (cleaning instructions) ....... 317
Service
see ASSYST PLUS service interval display
Service interval display
Displaying service messages ......... 313
Hiding service messages ............... 313
Notes ............................................. 313
Service messages .......................... 312
Service menu (on-board computer) . 226 Service products
Brake fluid ..................................... 388
Capacities ...................................... 384
Coolant (engine) ............................ 389
DEF special additives ..................... 387
Engine oil ....................................... 387
54
Fuel ................................................
Important safety notes .................. 382
Refrigerant (air-conditioning
system) .......................................... 388
Washer fluid ................................... 389
Settings
Factory (on-board computer) ......... 230
On-board computer ....................... 226
Setting the air distribution ............... 137
Setting the airflow ............................ 137
SETUP (on-board computer) ............. 230
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 244
Side windows
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Skibag ................................................ 277
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 94
Problem (malfunction) ..................... 96
Resetting ......................................... 94
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 78
Changing the programming ............. 77
Checking the battery ....................... 78
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Display message ............................ 259
Door central locking/unlocking ....... 74
Important safety notes .................... 74
Loss ................................................. 80
Mechanical key ................................ 77
Positions (ignition lock) ................. 145
Problem (malfunction) ..................... 80
Starting the engine ........................ 147
Snow chains .............................. 174, 349
385
Index
Information Provided by:
17
Sockets
Center console .............................. 294
Luggage compartment ................... 295
Points to observe before use ......... 294
Rear compartment ......................... 294
Spare wheel
Notes/data .................................... 373
Storage location ............................ 324
Stowing ..........................................
see Emergency spare wheel
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 219
In the Instrument cluster ................. 29
Segments ...................................... 215
Selecting the unit of
measurement ................................ 226
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 67
Warning lamp ................................. 265
SRS (Supplemental Restraint System)
Display message ............................ 238
Introduction ..................................... 38
Warning lamp ................................. 266
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 123
Display message ............................ 244
Switching on/off ........................... 114
Starting (engine) ................................ 146
Station
see Radio
Steering (display message) .............. 259
Steering wheel
Adjusting (electrically) ................... 107
Button overview ............................... 31
Buttons (on-board
computer) ...................................... 215
Important safety notes .................. 107
Paddle shifters ............................... 157
Steering wheel heating .................. 107
Storing settings (memory
function) ........................................ 111
Steering wheel (cleaning
instructions) ...................................... 319
Steering wheel heating
Problem (malfunction) ................... 107
Switching on/off
........................... 107
Steering wheel paddle shifters ........ 157
Stopwatch (RACETIMER) ................... 231
Stowage compartments
325
Armrest (under) ............................. 275
Cup holders ................................... 289
Eyeglasses compartment ............... 275
Glove box ....................................... 274
Important safety information ......... 274
Parcel net ...................................... 277
Rear ............................................... 276
Stowage space
Center console .............................. 275
Stowage well beneath the trunk
floor .................................................... 286
Summer opening
see Convenience opening feature
Summer tires ..................................... 348
Sun visor ............................................ 290
Supplemental Restraint System
see SRS (Supplemental Restraint System)
Surround lighting (on-board
computer) .......................................... 227
Suspension tuning
AIRMATIC ...................................... 190
AMG adaptive sport suspension
system ........................................... 191
SETUP (on-board computer) .......... 230
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............ 72
T
Tachometer ........................................ 215
Tailgate
Display message
............................ 258
Emergency unlocking ....................... 89
Important safety notes .................... 84
Limiting the opening angle ............... 88
Opening/closing .............................. 85
18
Information Provided by:
Index
Opening/closing (automatically
from inside) ......................................
Opening/closing (automatically
from outside) ................................... 86
Tail lamps
Display message ............................ 243
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 380
Tires/wheels ................................. 371
Vehicle data ................................... 390
TELEAID
Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes .................. 296
Locating a stolen vehicle ............... 301
MB info call button ........................ 299
Remote vehicle locking .................. 301
Roadside Assistance button .......... 298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking .............. 300
Telephone
Accepting a call ............................. 223
Display message ............................ 259
Menu (on-board computer) ............ 222
Number from the phone book ........ 223
Redialing ........................................ 223
Rejecting/ending a call ................. 223
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 286
Temperature
Coolant .......................................... 214
Coolant (on-board computer) ......... 230
Engine oil (on-board computer) ...... 230
Outside temperature ...................... 215
Setting (climate control) ................ 136
Theft deterrent locking system
Immobilizer ...................................... 71
Through-loading ................................ 278
Through-loading feature ................... 279
Tilt/sliding sunroof
87
see Sliding sunroof
Timing (RACETIMER) ......................... 231
Tiredness assistant
see ATTENTION ASSIST
TIREFIT kit .......................................... 326
Tire pressure
Calling up (on-board computer) ..... 355
Checking manually ........................ 353
Display message ............................ 254
Maximum ....................................... 352
Notes ............................................. 351
Not reached (TIREFIT) .................... 327
Pressure loss warning .................... 353
Reached (TIREFIT) .......................... 328
Recommended ............................... 349
Tire pressure monitoring system
Function/notes ............................. 355
Restarting ...................................... 357
Warning lamp ................................. 271
Tires
Aspect ratio (definition) ................. 369
Average weight of the vehicle
occupants (definition) .................... 368
Bar (definition) ............................... 367
Characteristics .............................. 367
Checking ........................................ 347
Definition of terms ......................... 367
Direction of rotation ...................... 371
Display message ............................ 254
Distribution of the vehicle
occupants (definition) .................... 370
DOT, Tire Identification Number
(TIN) ............................................... 366
DOT (Department of
Transportation) (definition) ............ 367
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 368
GVW (Gross Vehicle Weight)
(definition) ..................................... 368
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 368
Important safety notes .................. 346
Increased vehicle weight due to
optional equipment (definition) ...... 368
Kilopascal (kPa) (definition) ........... 369
Labeling (overview) ........................ 363
Load bearing index (definition) ...... 370
Index
Information Provided by:
19
Load index ..................................... 366
Load index (definition) ................... 369
Maximum loaded vehicle weight
(definition) ..................................... 368
Maximum load on a tire
(definition) ..................................... 369
Maximum permissible tire
pressure (definition) .......................
Maximum tire load ......................... 361
Maximum tire load (definition) ....... 369
Optional equipment weight
(definition) ..................................... 369
PSI (pounds per square inch)
(definition) ..................................... 369
Replacing ....................................... 370
Service life ..................................... 347
Sidewall (definition) ....................... 369
Speed rating (definition) ................ 368
Storing ........................................... 371
Structure and characteristics
(definition) ..................................... 367
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 370
Tire bead (definition) ...................... 369
Tire pressure (definition) ................ 369
Tire pressures (recommended) ...... 368
Tire size (data) ............................... 371
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 347
Tire tread (definition) ..................... 369
Total load limit (definition) ............. 370
Traction ......................................... 362
Traction (definition) ....................... 370
Tread wear ..................................... 362
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 368
Unladen weight (definition) ............ 369
Wear indicator (definition) ............. 370
Wheel rim (definition) .................... 368
see Flat tire
Top Tether ............................................ 60
Towing
Important safety guidelines ........... 340
Installing the towing eye ................ 340
Removing the towing eye ............... 341
With the rear axle raised ................ 341
Towing away
With both axles on the ground ....... 341
Tow-starting
Emergency engine starting ............ 342
Important safety notes .................. 340
369
Transmission
see Automatic transmission
Transporting the vehicle .................. 342
Trim pieces (cleaning instructions) . 319 Trip computer (on-board
computer) .......................................... 219
Trip meter
see Trip odometer
Trip odometer
Calling up ....................................... 219
Resetting (on-board computer) ...... 220
Trunk
Emergency release .......................... 89
Important safety guidelines ............. 84
Locking separately ........................... 88
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Trunk lid
Display message ............................ 258
Opening/closing .............................. 84
Turn signals
Changing bulbs (front) ................... 124
Display message ............................ 242
Switching on/off ........................... 117
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
20
Information Provided by:
Index
V
Vanity mirror (in sun visor) .............. 291
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26
Display message
............................ 257
Equipment ....................................... 22
Individual settings .......................... 226
Limited Warranty ............................. 26
Loading .......................................... 358
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 75
Lowering ........................................ 333
Maintenance .................................... 23
Parking for a long period ................ 169
Pulling away ................................... 147
Raising ........................................... 330
Reporting problems ......................... 25
Towing away .................................. 340
Transporting .................................. 342
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 75
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
see Technical data
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 381
Vehicle level
AIRMATIC ...................................... 189
Vehicle level (display message) ....... 249
Vehicle tool kit .................................. 322
Video (DVD) ........................................ 222
VIN ...................................................... 381
W
Warning and indicator lamps
ABS
................................................ 264
Brakes ........................................... 263
Check Engine ................................. 267
Coolant .......................................... 268
Cruise control ................................ 176
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP® .............................................. 264
ESP® OFF .......................................
265
Fuel tank ........................................ 267
LIM (DISTRONIC PLUS) .................. 180
Overview .......................................... 30
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Reserve fuel ................................... 267
Seat belt ........................................ 261
SPORT handling mode ................... 265
SRS ................................................ 266
Tire pressure monitor .................... 271
Warranty ............................................ 381
Washer fluid
Display message ............................ 259
see Windshield washer system
Wheel bolt tightening torque ........... 333
Wheel chock ...................................... 329
Wheels
Changing a wheel .......................... 329
Checking ........................................ 347
Cleaning ......................................... 315
Important safety notes .................. 346
Interchanging/changing ................ 370
Mounting a wheel .......................... 332
Removing a wheel .......................... 331
Storing ........................................... 371
Tightening torque ........................... 333
Wheel size/tire size ....................... 371
Window curtain air bag
Display message ............................ 239
Operation ......................................... 44
Windows
Cleaning ......................................... 317
see Side windows
Windshield
Defrosting ...................................... 138
Windshield washer system .............. 311
Notes ............................................. 389
Windshield wipers
Problem (malfunction) ................... 126
Rear window wiper ........................ 125
Replacing the wiper blades ............ 125
Switching on/off ........................... 124
Winter driving
Information Provided by:
Important safety notes
.................. 348
Slippery road surfaces ................... 175
Snow chains .......................... 174, 349
Winter operation
Radiator cover ............................... 309
Winter tires
M+S tires ............................... 174, 348
Wiper blades
Cleaning ......................................... 317
Important safety notes .................. 125
Replacing (rear window) ................ 126
Replacing (windshield) ................... 125
Wooden trim (cleaning
instructions) ...................................... 319
Index
21

Introduction

Information Provided by:
22

Product information

Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle.
Mercedes-Benz
tests genuine parts as well as conversion parts and accessories which have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Mercedes-Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.

Operator's Manual

Notes on the Operator's Manual

Operator's Manual contains a great deal
This of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.

Vehicle equipment

This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions.
The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.

Service and vehicle operation

Service and literature

vehicle is covered under the terms of the
Your warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
R
State Warranty Enforcement Laws (Lemon Laws)
Introduction
Information Provided by:
23

Information for customers in California

California law you may be entitled to a
Under replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or
malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350

Maintenance

The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.

Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA) 1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

Change of address or change of ownership

In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372)
or Customer Service Center (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
Introduction
Information Provided by:
24
If you bought this vehicle used, be sure to send
in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes­Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.

Vehicle operation outside the USA and Canada

If you plan to operate your vehicle in foreign countries, please be aware that:
R
facilities or replacement parts may
service not be readily available.
R
unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
R
the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9

Operating safety

Safety notes

WARNING
G
Work improperly carried out on electronic components and associated software could cause
them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.
Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components.
Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.
Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.
WARNING
G
Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole.
If you feel a sudden significant vibration or ride
disturbance, or you suspect that damage
to your vehicle has occurred:
R
turn on your hazard warning flashers.
R
slow down carefully.
R
drive with caution to an area which is a safe distance from the road.
Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.
Introduction
Information Provided by:
25

Qualified specialist workshop

An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required
on your vehicle. This is especially the
case for work relevant to safety. Observe the notes in the service booklet. Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components

Proper use

WARNING
G
There are various warning stickers affixed to your
vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sticker clearly states that you may do so.
If you remove any warning stickers, you or others could fail to recognize certain dangers and be injured.
contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and
rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9

Reporting malfunctions relevant to safety

For the USA only: The following text is reproduced as required
of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.
The proper use of the vehicle requires that you familiarize yourself with the following information and rules:
R
safety notes in this Operator's Manual
R
technical data in this Operator's Manual
R
traffic rules and regulations
R
laws and safety standards pertaining to motor vehicles

Problems with your vehicle

you should experience a problem with your
If vehicle, particularly one that you believe may affect its safe operation, we urge you to
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
Z
Introduction
Information Provided by:
26
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.
You can also obtain additional information about vehicle safety from:
http://www.safercar.gov.

Limited Warranty

!
Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz
Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.
R
for use in arbitration of disputes that involve
Daimler AG, its affiliates or its sales
and service organizations
R
as otherwise required or permitted by law.
Please observe the mbrace1 purchase agreement for further details on the recording and transfer of data by this system.

Data stored in the vehicle

Information about electronic data acquisition in the vehicle

(Including notice pursuant to California Code
§ 9951) Your vehicle records electronic data. If your
vehicle is equipped with mbrace1, data is transmitted in the event of an accident.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it:
R
for safety research or vehicle diagnosis purposes
R
with the consent of the vehicle owner
R
on the instruction of prosecuting authorities
1
The system is called TELE AID in Canada.
Cockpit ................................................. 28
Information Provided by:
Instrument cluster .............................. 29
Multifunction steering wheel ............. 31
Center console .................................... 32
Overhead control panel ...................... 35
Door control panel .............................. 36
27
At a glance

Cockpit

Information Provided by:
28
Cockpit

At a glance

Function Page
:
Steering wheel paddle shifters 157
;
Cruise control lever 176
=
Instrument cluster 29
?
Horn
A
DIRECT SELECT lever 153
B
PARKTRONIC warning display 192
C
Overhead control panel 35
D
Climate control systems 130
E
Ignition lock 145 Start/Stop button
145
Function Page
F
Adjusts the steering wheel electrically 107
Steering wheel heating 107
G
Combination switch 117
H
Parking brake 169
I
On-board diagnostics socket
J
Opens the hood 308
K
Releases the parking brake 169
L
Light switch 114
M
Night View Assist Plus 200

Instrument cluster

Information Provided by:

Displays and controls

Instrument cluster
29
At a glance
:
;
=
?
A
Function Page
Fuel gauge
Clock
Speedometer with segments 215
Multifunction display 216
Tachometer
215
Function Page
B
Coolant temperature 214
C
Instrument cluster lighting brightness control: turn clockwise or counter­clockwise
Instrument cluster
Information Provided by:
30

Warning and indicator lamps

At a glance
Function Page
:
ESP® OFF 264
;
Diesel engine: preglow 147
=
Front fog lamps 116
?
Rear fog lamp 116
A
SPORT handling mode in AMG vehicles 265
B
Turn signal 117
C
D
E
F
®
ESP
Distance warning 270
High-beam headlamps 117
Low-beam headlamps
264
115
Function Page
G
Seat belt 261
H
SRS 266
I
Check engine 267
J
Brakes (Canada only) 263
K
Tire pressure monitor 271
L
Coolant 268
M
Brakes (USA only) 263
N
ABS 264
O
Reserve fuel 267

Multifunction steering wheel

Information Provided by:
Multifunction steering wheel
31
At a glance
Function Page
:
Multifunction display 216
;
COMAND; see the separate operating instructions
=
~
Rejects or ends a call 222 Exits phone book/redial
memory
6
Makes or accepts a call Switches to the redial
memory
WX
Adjusts the volume
8
Mute
?
?
Switches on the Voice Control System; see the separate operating instructions
Function Page
A
%
Back or deactivates the Voice Control System
B
=;
Selects a menu 218
9:
Selects the submenu or scrolls through lists 218
a
Confirms selections and hides display messages

Center console

Information Provided by:
32
Center console

Center console, upper section

At a glance
:
;
=
?
A
Function Page
£ Hazard warning lamps 118
ATA indicator lamp 72
45 Indicator lamp
Audio system/COMAND; see separate operating instructions
c Seat heating
44
105
Function Page
B
s Seat ventilation
C
¤ ECO start/stop function (AMG vehicles)
D
c PARKTRONIC
E
Ü
Retracts the rear seat
head restraints
F
u Sedan: rear window roller sunblind 292
106
148
192
101

Center console, lower section

Information Provided by:
Center console
33
At a glance
Function Page
G
Stowage compartment 274 Ashtray 292 Cigarette lighter 293 Cup holder 289
H
e Sets the suspension tuning
190
Function Page
I
É Sets the vehicle level
J
Stowage compartment 274
K
Û Selects the drive
program 156
L
Audio/COMAND controller
189
Center console
Information Provided by:
34

Center console, lower section - AMG vehicles

At a glance
Function Page
G
Ashtray 292 Cigarette lighter 293
H
Engages parking position P
I
Selector lever 152
J
Cup holder 289
K
Stowage compartment 274
L
Audio/COMAND controller
168
Function Page
M
ß Calls up/saves the
suspension tuning 191
N
à Sets the suspension
tuning
O
å ESP
P
Drive program selector 156
®
191
67

Overhead control panel

Information Provided by:
Overhead control panel
35
At a glance
Function Page
:
u Switches the rear interior lighting on/off 121
;
| Switches the automatic interior lighting control on/off
=
p Switches the right­hand reading lamp on/off 120
?
3 Opens/closes the sliding sunroof 94
3 Opens/closes the panorama roof with power tilt/sliding panel and roller sunblinds 94
A
ï Button for MB Info call (mbrace system) 299
B
G SOS button (mbrace system)
120
297
Function Page
C
Rear-view mirror 110
D
Integrated electronic compass 305
E
Buttons for the garage door opener 302
F
Microphone for mbrace (emergency call system), telephone and the Voice Control System
G
F Roadside Assistance
2
button (mbrace system)
H
p Switches the left­hand reading lamp on/off 120
I
c Switches the front interior lighting on/off
298
121
2
Observe the additional operating instructions.

Door control panel

Information Provided by:
36
Door control panel
At a glance
Function Page
:
r45=
Stores exterior mirrors and steering wheel
;
Adjusts the seat electrically 100
=
%& Unlocks/locks the vehicle 82
?
Opens the door 82
A
7Zö\
Adjusts and folds the exterior mirrors in/out electrically 109
B
W Opens/closes the side windows 90
C
n Activates/ deactivates the override feature for the side windows in the rear compartment
D
p Opens/closes the trunk lid/tailgate 87
settings for the seat,
111
62
Useful information .............................. 38
Information Provided by:
Occupant safety .................................. 38
Children in the vehicle ........................ 56
Panic alarm .......................................... 62
Driving safety systems ....................... 63
Theft deterrent locking systems ....... 71
37
Safety

Occupant safety

Information Provided by:
38

Useful information

i
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible.

Safety

not be equipped with all features
Please note that your vehicle may
described. This also applies to safety­related systems and functions.
i
Please read the information on qualified specialist workshops (Y page 25).
Occupant safety

Overview of occupant safety

In this section, you will learn the most important facts about the restraint system components of the vehicle.
The restraint system consists of:
R
seat belts
R
child restraint systems
R
LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R

SRS (Supplemental Restraint System)

R
NECK-PRO head restraints
R
PRE-SAFE
R
Air bag system components with:
-
-
®
PASSENGER
AIR BAG OFF indicator lamp
front-passenger seat with Occupant Classification System (OCS)
The different air bag systems work independently of each other. The protective functions of the system work in conjunction with each other. Not all air bags are deployed in an accident.
WARNING
G
Modifications to or work improperly conducted on restraint system components or their wiring, as well as tampering with interconnected electronic systems, can lead
to the restraint systems no longer functioning as intended.
Air bags or Emergency Tensioning Devices (ETDs), for example, could deploy inadvertently or fail to deploy in accidents although the deceleration threshold for air bag deployment is exceeded. Therefore, never modify the restraint systems. Do not tamper with electronic components or their software.
i
See "Children in the vehicle" (Y page 56) for more information on infants and children traveling with you in the vehicle and restraints for infants and children.
SRS (Supplemental Restraint System)
Introduction
SRS consists of:
R
the 6 SRS warning lamp
R
air bags
R
air bag control unit (with crash sensors)
R
Emergency Tensioning Devices
R
belt force limiters
SRS reduces the risk of occupants coming into contact with the vehicle's interior in the event of an accident. It can also reduce the effect of the forces to which occupants are subjected during an accident.
SRS warning lamp
SRS functions are checked regularly when you switch on the ignition and when the engine is running. Therefore, malfunctions can be detected in good time.
The 6
SRS warning lamp in the instrument cluster lights up when the ignition is switched on. It goes out no later than a few seconds after the engine is started.
The SRS components are in operational readiness when the 6 SRS warning lamp is not lit while the engine is running .
Occupant safety
Information Provided by:
39
WARNING
G
The SRS self-check has detected a malfunction if the 6 SRS warning lamp:
R
does not come on at all
R
fails to go out approximately 4 seconds after the engine was started
R
comes on after the engine was started or while driving
For your safety, Mercedes-Benz strongly recommends that you have the system checked
as soon as possible at an authorized Mercedes-Benz Center. Otherwise the SRS may not be activated when it is needed in an accident, which could result in serious or fatal injury. The SRS might also deploy unexpectedly and unnecessarily which could also result in injury.
In addition, improper work on the SRS creates a risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system to accommodate a person with disabilities, contact an authorized Mercedes-Benz Center for details. USA only: Call our Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) for details.
Safety guidelines for seat belts, Emergency Tensioning Devices (ETDs) and air bags
WARNING
G
R
Damaged been subjected to stress in an accident must be replaced. Their anchoring points must also be checked. Only use seat belts installed or supplied by an authorized Mercedes-Benz Center.
R
Air bags and pyrotechnic Emergency Tensioning Devices (ETDs) contain perchlorate material, which may require special handling and regard for the
seat belts or seat belts that have
environment. Check your national disposal guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/ Perchlorate/index.cfm.
R
bags and ETDs are designed to function
Air on a one-time-only basis. An air bag or ETD that has deployed must be replaced. PRE­SAFE® has electrically operated reversible belt tensioners in addition to the pyrotechnic ETDs.
R
Do not pass seat belts over sharp edges. They could tear.
R
Do not make any modification that could change the effectiveness of the seat belts.
R
Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection.
R
No modifications of any kind may be made to any components or wiring of the SRS.
R
Do not change or remove any component or part of the SRS.
R
Do not install additional trim material, seat covers, badges, etc. to the:
-
padded steering wheel boss
-
knee bag covers
-
front-passenger air bag cover
-
outer side of front seat bolsters
-
side trim next to the rear seat backrest
-
roof lining trim
R
Do not install additional electrical/ electronic equipment on or near SRS components and wiring.
R
Keep area between air bags and occupants free of objects (e.g. packages, purses, umbrellas, etc.).
R
Do not hang items such as coat hangers from the coat hooks or handles over the door. These items may be thrown around in the vehicle and cause head and other injuries when the window curtain air bag is deployed.
R
Air bag system components will be hot after an air bag has inflated. Do not touch them.
Safety
Z
Occupant safety
Information Provided by:
40
R
Never place your feet on the instrument panel, dashboard, or on the seat. Always keep both feet on the floor in front of the seat.
R
Improper repair work on the SRS creates a risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be
Safety
performed by qualified technicians. Contact an authorized Mercedes-Benz Center.
R
For your protection and the protection of others, when scrapping the air bag unit or ETD, our safety instructions must be followed. These instructions are available from any authorized Mercedes-Benz Center.
R
Given the considerable deployment speed, required inflation volume, and the material of the air bags, there is the possibility of abrasions or other, potentially more serious injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz strongly recommends that you inform the subsequent owner that the vehicle is equipped with SRS. Also, refer them to the applicable section in the Operator's Manual.

Air bags

Important safety notes
WARNING
G
Air bags are designed to reduce the incidence of injuries and fatalities in certain situations:
R
frontal impacts (driver's and front­passenger front air bags and driver's knee bag)
R
side
impacts (side impact air bags, window
curtain air bags and pelvis air bags)
R
rollover (window curtain air bags)
However, no system available today can completely eliminate injuries and fatalities.
When the air bags are deployed, a small amount of powder is released. The powder generally
does not constitute a health hazard and does not indicate that there is a fire in the vehicle. In order to prevent potential breathing difficulties, you should leave the vehicle as soon as it is safe to do so. If you have any breathing difficulty but cannot get out of the vehicle after the air bag inflates, then get fresh air by opening a window or door.
WARNING
G
To reduce the risk of injuries during front air bag inflation, the driver and front-passenger must always be seated correctly and have their seat belts fastened accordingly.
For maximum protection in the event of a collision, you must always be in the normal seat position with your back against the backrest.
Fasten your seat belt and make sure that it is correctly positioned on your body.
Since the air bag inflates with considerable speed and force, a proper seating position and correct positioning of the hands on the steering wheel will help to keep you at a safe distance from the air bag. Occupants who are not wearing their seat belt, are not seated properly or are too close to the air bag can be seriously injured or killed by an air bag as it inflates with great force instantaneously:
R
Sit with the seat belt properly fastened in a position that is as upright as possible with your back against the seat backrest.
R
Move the driver's seat as far back as possible, still permitting proper operation of vehicle controls. The distance from the center of the driver's chest to the center of the air bag cover on the steering wheel must be at least 10 inches (25 cm) or more. You should be able to accomplish this by adjusting the seat and steering wheel. If you have any difficulties, please contact an authorized Mercedes-Benz Center.
R
Do not lean your head or chest close to the steering wheel or dashboard.
Occupant safety
Information Provided by:
41
R
Only hold the steering wheel by the rim. Placing hands and arms inside the rim can increase the risk and potential severity of hand/arm injury when the driver front air bag inflates.
R
Adjust the front-passenger seat as far back as possible from the dashboard when the seat is occupied.
R
Occupants, especially children, should never place their bodies or lean their heads in the area of the door where the side impact air bag inflates. This could result in serious injuries or death should the side impact air bag be deployed. Always sit as upright as possible, wear the seat belt properly and use an appropriately sized child restraint, infant restraint or booster seat recommended for the size and weight of the child.
Failure to follow these instructions can result in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you make the buyer aware of this safety information. Be sure to give the buyer this Operator's Manual.
WARNING
G
Accident research shows that the safest place for
children in an automobile is in a rear seat.
A side impact air bag related injury may occur if occupants, especially children, are not properly seated or restrained when next to a side impact air bag which needs to deploy rapidly in a side impact in order to do its job.
To help avoid the possibility of injury, please follow these guidelines:
(1) Always sit as upright as possible
and use the seat belts properly. Make sure that children 12 years old and under use an appropriately sized child restraint, infant restraint, or booster seat recommended for the size and weight of the child.
(2) Always wear seat belts properly.
The air bags are only deployed if the air bag control
unit detects the need for deployment. Only in the event of such a situation will they provide their supplemental protection.
The driver and passenger should always wear their seat belts. Otherwise, it is not possible for the air bags to provide their supplemental protection.
In the event of other types of impacts and impacts below air bag deployment thresholds, the air bags will not deploy. The driver and passengers will then be protected to the extent possible by a properly fastened seat belt. A properly fastened seat belt is also needed to provide the best possible protection in a rollover.
Air bags provide additional protection; they are not, however, a substitute for seat belts. All vehicle occupants must fasten their seat belts regardless of whether your vehicle is equipped with air bags or not.
It is important for your safety and that of your passenger to have deployed air bags replaced and to have any malfunctioning air bags repaired. This will help to make sure the air bags continue to perform their protective function for the vehicle occupants in the event of a crash.
Front air bags
The front air bags increase protection for the driver's and front-passenger's head and chest.
Driver's air bag : deploys in front of the steering wheel; front-passenger front air
Z
Safety
Occupant safety
Information Provided by:
42
bag ;
deploys in front of and above the glove
box. They are deployed:
R
in the event of certain frontal impacts
R
if the system determines that air bag deployment can offer additional protection to that provided by the seat belt
Safety
R
if the seat belt is fastened
R
independently of other air bags in the vehicle
If the vehicle overturns, the front air bags are generally not deployed unless the system detects high vehicle deceleration in a longitudinal direction.
Your vehicle has adaptive, two-stage front air bags. In the event of a collision, the air bag control unit evaluates the vehicle deceleration. In the first deployment stage, the front air bag is filled with enough propellant gas to reduce the risk of injuries. The front air bag is fully deployed if a second deployment threshold is exceeded within a few milliseconds.
The deployment of the front-passenger front air bag is also influenced by the weight category of the front passenger, which is determined by the Occupant Classification System (OCS) (Y page 44).
The lighter the passenger side occupant, the higher the vehicle deceleration rate required (predicted at the start of the impact) for second stage inflation of the front-passenger front air bag. In the second stage, the front air bags are inflated with the maximum amount of propellant gas available.
The front air bags are not deployed in situations where a low impact severity is predicted. You will then be protected by the fastened seat belt.
The front-passenger front air bag will only deploy if:
R
the system, based on the OCS weight sensor readings, detects that the front­passenger seat is occupied.
R
the 45 indicator lamp in the center console is not lit, (Y page 44).
R
the air bag control unit predicts a high impact severity.
Driver's knee bag
Driver's knee bag : provides additional protection for the driver against:
R
knee injuries
R
thigh injuries
R
lower leg injuries
Driver's knee bag : deploys below the steering
wheel. During a frontal impact, if the system determines that air bag deployment can offer additional protection to that provided by the seat belt, driver's knee bag : is deployed along with the driver's air bag. The driver's knee bag : operates best in conjunction with a properly positioned and fastened seat belt.
Side impact air bags
WARNING
G
The pressure sensors for side impact air bag control are located in the doors. Do not modify any components of the doors or door trim panels including, for example, the addition of door speakers.
Occupant safety
Information Provided by:
43
Improper repair work on the doors or the modification doors create a risk of rendering the side impact air bags inoperative or causing unintended air bag deployment. Work on the doors must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center.
G
Only use seat covers which have been tested and approved by Mercedes-Benz for your vehicle coverings can cause a malfunction of the side impact air bags and/or the pelvis air bags. Contact an authorized Mercedes-Benz Center for availability.
or addition of components to the
WARNING
model. Using seat covers or other seat
When deployed, the side impact air bags offer additional protection for the thorax of the vehicle occupants on the side of the vehicle on which the impact occurs. However, they do not protect the:
R
head
R
neck
R
arms
The side impact air bags are deployed:
R
on the side on which an impact occurs
R
at the start of an accident with a high rate of lateral vehicle deceleration or acceleration, e.g. in a side impact
R
independently of seat belt use
R
independently of the front air bags
R
independently of the ETDs
If the vehicle overturns, the side impact air bags are generally not deployed. They are deployed if the system detects high vehicle deceleration or acceleration in a lateral direction
and determines that side impact air bag deployment can offer additional protection to that provided by the seat belt.
Side impact air bags will not deploy in side impacts which do not exceed the system's preset deployment thresholds for lateral acceleration/deceleration. You will then be protected by the fastened seat belt.
If the OCS detects that the front-passenger seat is not occupied and the front-passenger seat belt is not fastened (the belt tongue is not engaged in the seat belt buckle), the side impact air bag on the front-passenger side will not deploy. The side impact air bag on the front-passenger side will deploy if the front­passenger seat belt is fastened, regardless of whether the front-passenger seat is occupied or not.
Safety
Example: Sedan
Front side impact air bags : and rear side impact air bags ; deploy next to the outer seat cushions.
Pelvis air bags
WARNING
G
Only use seat covers which have been tested and approved by Mercedes-Benz for your vehicle
model. Using seat covers or other seat coverings can cause a malfunction of the side impact air bags and/or the pelvis air bags. Contact an authorized Mercedes-Benz Center for availability.
Pelvis air bag deployment enhances the level of protection of the vehicle occupants on the side of the vehicle on which the impact occurs.
Z
Occupant safety
Information Provided by:
44
Safety
Pelvis air bags : deploy next to and below the outer seat cushions. They are deployed:
R
on the side on which an impact occurs
R
at the start of an accident with a high rate of lateral vehicle deceleration or acceleration, e.g. in a side impact
R
independently of seat belt use
R
independently of the front air bags
R
independently of the ETDs
The
pelvis air bags are generally not deployed if the vehicle overturns, unless the system detects high vehicle deceleration or acceleration in a lateral direction and determines that they can offer additional protection to that provided by the seat belt.
Pelvis air bags : will not deploy in side impacts which do not exceed the system's preset deployment thresholds for lateral acceleration/deceleration. You will then be protected by the fastened seat belt.
Vehicles with OCS (USA only): if the OCS detects that the front-passenger seat is not occupied and the front-passenger seat belt is not fastened (the belt tongue is not engaged in the seat belt buckle), the pelvis air bag on the front-passenger side will not deploy. The pelvis air bag on the front-passenger side will deploy if the front-passenger seat belt is fastened, regardless of whether the front­passenger seat is occupied or not.
Window curtain air bags
The window curtain air bags enhance the level of protection for the head, but not chest or
arms, of the vehicle occupants on the side of the vehicle on which the impact occurs.
The window curtain air bags are integrated into the side of the roof frame and deploy in the area from the A-pillar to the C-pillar.
Example: Sedan
Window curtain air bags : are deployed:
R
on the side on which an impact occurs
R
at the start of an accident with a high rate of lateral vehicle deceleration or acceleration, e.g. in a side impact
R
regardless of whether the front-passenger seat is occupied
R
independently of seat belt use
R
if the vehicle overturns and the system determines that window curtain air bag deployment
can offer additional protection
to that provided by the seat belt
R
independently of the front air bags
Window curtain air bags : will not deploy in impacts with deceleration rates which do not exceed the system's preset deployment thresholds for vehicle deceleration or acceleration. You will then be protected by the fastened seat belt.

Occupant Classification System (OCS)

How the occupant classification system works
The Occupant Classification System (OCS) categorizes the occupant on the front-
Occupant safety
Information Provided by:
45
passenger seat by means of a weight sensor. The front-passenger front air bag is deactivated automatically for certain weight categories. The 45 indicator lamp shows you the current status. If the 45 indicator lamp is illuminated, the front-passenger front air bag is deactivated.
The system does not deactivate:
R
the side impact air bag
R
the pelvis air bag
R
the window curtain air bag
R
the Emergency Tensioning Devices
To
be classified correctly, the front passenger
must sit:
R
with the seat belt fastened correctly
R
in a position that is as upright as possible with their back against the seat backrest
R
with their feet on the floor
If the front-passenger's weight is transferred to another object in the vehicle (e.g. by leaning on armrests), OCS may not be able to approximate the occupant's weight category.
If the front-passenger seat, the seat cover or the seat cushion are damaged, have the necessary repair work carried out at an authorized Mercedes-Benz Center.
For safety reasons, Mercedes-Benz recommends that you only use seat accessories which have been approved by Mercedes-Benz.
Both the driver and the passenger should always use the 45 indicator lamp as an indication of whether or not the passenger is properly positioned.
WARNING
G
If the 45 indicator lamp illuminates
when
an adult or someone larger than a small individual is in the front passenger seat, have the front passenger reposition himself or herself in the seat until the 45 indicator lamp goes out.
In the event of a collision, the air bag control unit will not allow front passenger front air bag deployment when the OCS has classified the
front passenger seat occupant as weighing as much as or less than a typical 12-month-old
in a standard child restraint or if the front
child passenger seat is classified as being empty.
When the OCS senses that the front passenger seat occupant is classified as being up to or less than the weight of a typical 12-month-old child in a standard child restraint, the 45 indicator lamp will illuminate when the engine is started and remain illuminated. This indicates that the front passenger front air bag is deactivated.
When the OCS senses that the front passenger seat is classified as being empty, the 45 indicator lamp will illuminate when the engine is started and remain illuminated. This indicates that the front passenger front air bag is deactivated.
When the OCS senses that the front passenger seat occupant is classified as being heavier than the weight of a typical 12­month-old child seated in a standard child restraint or as being a small individual (such as a young teenager or a small adult), the 45 indicator lamp will illuminate for approximately 6 seconds when the engine is started. Depending on occupant weight sensor readings from the seat, it will then remain illuminated or go out. With the 45 indicator lamp illuminated, the front passenger front air bag is deactivated. With the 45 indicator lamp out, the front passenger front air bag is activated.
When the OCS senses that the front passenger seat occupant is classified as an adult or someone larger than a small individual, the 45 indicator lamp will illuminate for approximately six seconds when the engine is started and then go out. This indicates that the front passenger front air bag is activated.
If the 45 indicator lamp is illuminated, the front passenger front air bag is deactivated and will not be deployed.
Safety
Z
Occupant safety
Information Provided by:
46
If the 45 indicator lamp is not illuminated, the front passenger front air bag is activated and will be deployed
R
in the event of certain frontal impacts
R
if the impact exceeds a predetermined triggering threshold
R
independent of the side impact air bag or
Safety
pelvis air bag
If the front passenger front air bag is deployed, the rate of inflation will be influenced by
R
rate of vehicle deceleration as assessed
the by the air bag control unit
R
the front passenger's weight category as identified by the OCS
For further information, see "Air bag display messages" (Y page 241).
WARNING
G
According to accident statistics, children are safer when properly restrained on the rear seats
than on the front-passenger seat. Thus, we strongly recommend that children be placed in the rear seats whenever possible. Regardless of seating position, children 12 years old and under must be seated and properly secured in an appropriate infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
The infant or child restraint must be properly secured with the vehicle's seat belt, the seat belt and Top Tether strap, or lower anchors and Top Tether strap, fully in accordance with the child seat manufacturer's instructions.
Occupants, especially children, should always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
Children can be killed or seriously injured by an inflating air bag. Note the following important information when circumstances require you to place a child in the front­passenger seat:
R
Your vehicle is equipped with air bag technology designed to deactivate the front-passenger
front air bag in your vehicle when the system senses the weight of a typical 12-month-old child or less along with the weight of a standard appropriate child restraint on the front-passenger seat.
R
A child in a rear-facing child restraint on the front-passenger seat will be seriously injured or even killed if the front-passenger front air bag inflates in a collision which could occur under some circumstances, even with the air bag technology installed in your vehicle. The only means to eliminate this risk completely is never to place a child in a rear-facing child restraint in the front­passenger seat. We therefore strongly recommend that you always place a child in a rear-facing child restraint on the rear seat.
R
If you install a rear-facing child restraint on the front-passenger seat, make sure the 45 indicator lamp is illuminated, indicating that the front-passenger front air bag is deactivated. Should the 45 indicator lamp not illuminate or go out while the restraint is installed, please check installation. Periodically check the 45 indicator lamp while driving to make sure that the 45 indicator lamp is illuminated. If the 45 indicator lamp goes out or remains out, do not transport a child on the front-passenger seat until the system has been repaired.
A child in a rear-facing child restraint on the front-passenger seat will be seriously injured or even killed if the front-passenger front air bag inflates.
Occupant safety
Information Provided by:
47
R
If you place a child in a forward-facing child restraint on the front-passenger seat:
-
move the seat as far back as possible
-
use the proper child restraint recommended for the age, size and weight of the child
-
secure child restraint with the vehicle's seat belt according to the child seat manufacturer's instructions
R
For children larger than the typical 12­month-old child, the front-passenger front air bag may or may not be activated.
If the driver's air bag deploys, this does not mean that the front-passenger front air bag also has to deploy.
The OCS may have detected that the seat:
R
was empty or occupied by a person with a weight of up to or less than that of a typical 12-month-old child seated in a standard child restraint
R
was occupied by a small individual, such as a young teenager or a small adult
R
was occupied by a child in a child restraint system, whose weight is greater than that of a typical 12-month-old child.
These are examples of when the OCS deactivates the front-passenger front air bag. Deactivation takes place although the collision fulfills the criteria for deploying the driver's air bag.
If the SmartKey has been removed from the ignition lock or is in position 0, indicator lamp 45: does not light up.
WARNING
G
If the red 6 SRS warning lamp in the instrument cluster and the 45 indicator lamp light up simultaneously, the OCS is malfunctioning. The front passenger front air bag will be deactivated in this case. Have the system checked by qualified technicians as soon as possible. Contact an authorized Mercedes-Benz Center.
Only
have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air bag system and OCS:
R
Sit with the seat belt properly fastened in a position that is as upright as possible with your back against the seat backrest.
R
When seated, a passenger should not position him/herself in such a way as to cause the passenger's weight to be lifted from the seat cushion as this may result in the OCS being unable to correctly approximate the passenger's weight category.
R
Read and observe all warnings in this chapter.
System self-test
The 45 indicator lamp illuminates when you:
R
turn
the SmartKey to position 1 or 2 in the
ignition lock
R
on vehicles with KEYLESS-GO, press the Start/Stop button once or twice
If an adult occupant is properly sitting on the passenger seat and the OCS classifies the occupant as an adult, the 45 indicator lamp illuminates and goes out again after approximately 6 seconds.
If the seat is not occupied and the OCS classifies the front passenger seat as being unoccupied, the 45 indicator lamp will illuminate and not go out.
Z
Safety
Occupant safety
Information Provided by:
48
WARNING
G
If the 4 5 indicator lamp does not illuminate, must contact an authorized Mercedes-Benz Center before seating any child on the front passenger seat.
For more information, see "Problems with the
Safety
Occupant Classification System"
the system is not functioning. You
(Y page 49).
WARNING
G
Never place anything between seat cushion and
child seat (e.g. a pillow), since it reduces the effectiveness of the OCS. The underside and rear side child restraint system must be placed entirely on the seat cushion and the backrest of the front-passenger seat backrest.
If necessary, adjust the tilt of the passenger seat backrest.
An incorrectly mounted child seat could cause injuries to the child in case of an accident, instead of increasing protection for the child.
Follow the manufacturer's instructions for installation of child restraint systems.
Occupant safety
Information Provided by:
Problems with the occupant classification system
Problem Possible causes/consequences and M Solutions
49
The 45 indicator lamp illuminates and remains illuminated.
The person on the
The OCS is malfunctioning.
X
Have the OCS checked as soon as possible at an authorized Mercedes-Benz Center.
X
Observe the additional display messages in the multifunction display
(Y page 241).
front-passenger seat:
R
has the weight of a typical adult
R
has
been determined by the system not to be a child.
WARNING
G
If the 45 adult or someone larger than a small individual has been detected on the passenger seat, do not allow any occupant to use the passenger seat until the system has been repaired.
indicator lamp illuminates and remains illuminated when the weight of a typical
Problem Possible causes/consequences and M Solutions
The 45 indicator lamp does not illuminate and/or does not remain illuminated.
The front-passenger seat is:
R
unoccupied
R
occupied with a weight up to or less than a typical 12­month-old child in a standard child restraint system
The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the child seat.
X
Check the installation of the child restraint system.
X
Make sure that no objects are applying additional weight onto the seat.
X
If the 45 indicator lamp does not illuminate, have the OCS checked as soon as possible at an authorized Mercedes­Benz Center. Do not transport a child on the front-passenger seat as long as the OCS is not functioning.
X
Observe the additional display messages in the multifunction display
(Y page 241).
Safety
WARNING
G
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical 12-month-old seat, do not transport a child on the front-passenger seat until the system has been repaired.
child in a standard child restraint or less, or is unoccupied, on the front-passenger
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Occupant safety
Information Provided by:
50

PRE-SAFE® (preventative occupant protection)

WARNING
G
The PRE-SAFE® an accident on vehicle occupants, as long as their seat belts have been fastened correctly. Although your vehicle is equipped with a PRE-
Safety
SAFE® system, the possibility of injury in the event of an accident cannot be ruled out. You should therefore always drive carefully and adapt your driving style to the prevailing road, weather and traffic conditions.
system reduces the impact of
PRE-SAFE® takes preemptive measures to protect occupants in certain hazardous situations.
PRE-SAFE® intervenes:
R
in emergency braking situations, e.g. if BAS is activated or, in vehicles with DISTRONIC PLUS, BAS PLUS intervenes powerfully
R
if the radar sensor system detects an imminent danger of collision in certain situations (on vehicles with DISTRONIC PLUS)
R
in critical driving situations, e.g. when physical limits are exceed and the vehicle understeers or oversteers severely
PRE-SAFE® takes the following measures depending on the hazardous situation detected:
R
the front seat belts are pre-tensioned.
R
it adjusts the front-passenger seat if it is in an unfavorable position.
R
the air pressure in the side bolsters of the seat cushion and seat backrest of the front active multicontour seats is increased.
R
if the vehicle skids, the sliding sunroof/ panorama roof with power tilt/sliding panel and the side windows are closed so that only a small gap remains.
If the hazardous situation passes without resulting in an accident, PRE-SAFE® slackens the belt pretensioning. The air pressure in the side bolsters on the active multicontour seat
is reduced again. All settings made by PRE­SAFE® can then be reversed.
If the seat belts are not released:
X
Move the backrest or seat back slightly, but only when the vehicle is stationary. The belt pretensioning is reduced and the locking mechanism is released.
WARNING
G
Make sure that nobody can become trapped as you adjust the seat.
!
Make
sure that there are no objects in the footwell or behind the seats when resetting the seats. There is a risk that the seats and/or the objects could be damaged.
More information about seat-belt adjustment, a convenience function integrated into PRE-SAFE®, can be found in the "Seat-belt adjustment" section (Y page 54).

NECK-PRO head restraints

The NECK-PRO head restraints increase protection to the driver's and front passenger's head and neck. To this end, the NECK-PRO
head restraints on the driver's and front-passenger seats are moved forwards and upwards in the event of a rear-end collision of a certain severity. This provides better head support.
WARNING
G
Do not secure any objects (e.g. coat hangers) on
the NECK-PRO head restraints. Otherwise, the NECK-PRO head restraints may not function properly, or in the event of a rear-end collision may not be able offer the level of protection they are designed to provide.
WARNING
G
Seat or head restraint covers can cause a malfunction when the NECK-PRO head restraints are activated or when the side impact air bags or pelvis air bags are
Occupant safety
Information Provided by:
51
deployed, or they can prevent this completely.
NECK-PRO head restraints or side impact
The air bags/pelvis air bags can therefore not provide the intended protection. Do not use any seat or head restraint covers.
If the NECK-PRO head restraints have been triggered in an accident, reset the NECK-PRO head restraints on the driver’s and front­passenger seat (Y page 51). Otherwise, the additional protection will not be available in the event of another rear-end collision. You can recognize when NECK-PRO head restraints have been triggered by the fact that they have moved forwards and can no longer be adjusted.
WARNING
G
For your protection, drive only with properly positioned head restraints.
Adjust
the head restraint so that it is as close to the head as possible and the center of the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation.
qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.
Example: Sedan
X
Tilt the top of the NECK-PRO head restraint cushion forwards in the direction of arrow :.
X
Push the NECK-PRO head restraint cushion
in the direction of arrow ; as far as
down it will go.
X
Firmly push the NECK-PRO head restraint cushion back in the direction of arrow = until the cushion engages.
X
Repeat this procedure for the second NECK-PRO head restraint.
Safety

Resetting triggered NECK-PRO head restraints

WARNING
G
For safety reasons, have the NECK-PRO head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.
WARNING
G
When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.
i
Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a

Seat belts

Important safety notes
The use of seat belts and infant and child restraint systems is required by law in all 50 states, the District of Columbia, the U.S. territories and all Canadian provinces.
Even where this is not the case, all vehicle occupants should have their seat belts fastened when the vehicle is in motion.
i
For further information on infants and children traveling in the vehicle and on infant and child restraint systems, see "Children in the vehicle"
WARNING
G
Always fasten your seat belt before driving off. Always make sure all of your passengers are
(Y page 56).
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Occupant safety
Information Provided by:
52
properly restrained. You and your passengers should always wear seat belts.
Failure to wear and properly fasten and position risk of injuries and their likely severity in an accident.
If you are ever in an accident, your injuries can be considerably more severe without your
Safety
seat belt properly buckled. Without your seat belt buckled, you are much more likely to hit the interior of the vehicle or be ejected from it. You can be seriously injured or killed.
In the same crash, the possibility of injury or death is lessened if you are properly wearing your seat belt. The air bags can only protect as intended if the occupants are properly wearing their seat belts.
G
Never ride in a moving vehicle with the seat backrest this can be dangerous. You could slide under the seat belt in a collision. If you slide under it, the seat belt would apply force at the abdomen or neck. That could cause serious or even fatal injuries. The seat backrest and seat belt provide the best restraint when the wearer is in a position that is as upright as possible and the seat belt is properly positioned on the body.
G
Never let more people ride in the vehicle than there are seat belts available. Make sure everyone riding in the vehicle is correctly restrained with a separate seat belt. Never use time.
G
Damaged seat belts or seat belts that have been be replaced and their anchoring points must also be checked.
Only use seat belts which have been approved by Mercedes-Benz.
your seat belt greatly increases your
WARNING
in an excessively reclined position as
WARNING
a seat belt for more than one person at a
WARNING
subjected to stress in an accident must
Do not make any modifications to the seat belts. This can lead to unintended activation
the ETDs or to their failure to activate when
of necessary.
Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection.
Have all work carried out only by qualified technicians. Contact an authorized Mercedes-Benz Center.
Correct use of the seat belts
WARNING
G
USE SEAT BELTS PROPERLY
R
Seat belts can only work when used properly. way than as described in this section, as that could result in serious injuries in the event of an accident.
R
Each occupant should wear their seat belt at all times, because seat belts help reduce the likelihood of and potential severity of injuries in accidents, including rollovers. The integrated restraint system includes SRS (driver front air bag, driver's side knee bag, front-passenger front air bag, side impact air bags, pelvis air bags, window curtain air bags for the side windows), Emergency Tensioning Devices, seat belt force limiters, and front seat knee bolsters.
The system is designed to enhance the protection offered to properly belted occupants in certain frontal (front air bags, driver's side knee bag and ETDs) and side (side impact air bags, window curtain air bags, and ETDs) impacts which exceed preset deployment thresholds and in certain rollovers (window curtain air bags and ETDs).
R
Never wear the shoulder belt under your arm, across your neck or off your shoulder. In a frontal crash, your body would move too far forward. That would increase the chance of head and neck injuries. The seat belt would also apply too much force to the
Never wear seat belts in any other
Occupant safety
Information Provided by:
53
ribs or abdomen, which could severely injure internal organs such as your liver or spleen.
Adjust the seat belt so that the shoulder section is located as close as possible to the middle of the shoulder. It should not touch the neck. Never pass the shoulder
of the seat belt under your arm. For
portion this purpose, you can adjust the height of the seat belt outlet.
R
Position the lap belt as low as possible on your hips and not across the abdomen. If the lap belt is positioned across your abdomen, it could cause serious injuries in a crash.
R
Never wear seat belts over rigid or breakable objects in or on your clothing, such as eyeglasses, pens, keys etc., as these might cause injuries.
R
Make sure the seat belt is always fitted snugly. Take special care of this when wearing loose clothing.
R
Never use a seat belt for more than one person at a time. Do not fasten a seat belt around a person and another person or other objects at the same time.
R
Seat belts should not be worn twisted. In a crash, you would not have the full width of the seat belt to distribute impact forces. The twisted seat belt against your body could cause injuries.
R
Pregnant women should also always use a lap-shoulder belt. The lap belt portion should be positioned as low as possible on the hips to avoid any possible pressure on the abdomen.
R
Place the seat backrest in a position that is as upright as possible.
R
Check your seat belt during travel to make sure it is properly positioned.
R
Never place your feet on the instrument panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the seat.
R
When using a seat belt to secure infant restraints, toddler restraints, or children in booster seats, always follow the child seat manufacturer's instructions.
WARNING
G
Do not pass seat belts over sharp edges. They could tear.
Do
not allow the seat belt to get caught in the door or in the seat adjustment mechanism. This could damage the seat belt.
Never attempt to make modifications to seat belts. This could impair the effectiveness of the seat belts.
Fastening seat belts
WARNING
G
According to accident statistics, children are safer when properly restrained on the rear seats
than on the front-passenger seat. Thus, we strongly recommend that children be placed in the rear seat whenever possible. Regardless of seating position, children 12 years old and under must be seated and properly secured in an appropriately sized child restraint system or booster seat recommended for the size and weight of the child. For additional information, see the "Children in the vehicle" section.
A child's risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and/ or the child is not properly secured in the child restraint.
Safety
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Occupant safety
Information Provided by:
54
Safety
Example: Sedan
X
Adjust the seat and move the backrest to an almost vertical position (Y page 98).
X
Pull the seat belt smoothly through belt sash guide :.
X
Without twisting it, guide the shoulder section of the seat belt across the middle
your shoulder and the lap section across
of your hips.
X
Engage belt tongue ; in buckle =. Seat-belt adjustment: if necessary, the driver's and front-passenger seat belts automatically adjust to the upper body (Y page 54).
X
If necessary, adjust the seat belt to the appropriate height
X
If necessary, pull upwards on the shoulder section of the seat belt to tighten the belt across your body.
All seat belts except the driver's seat belt are equipped with a special seat belt retractor to securely fasten child restraint systems in the vehicle. For further information on special seat belt retractors, see (Y page 59).
For more information about releasing the seat belt with release button ?, see "Releasing seat belts" (Y page 55).
(Y page 54).
Seat belt adjustment
The seat-belt adjustment function adjusts the driver's and front-passenger seat belt to the upper body of the occupants.
The belt strap is tightened slightly when:
R
you engage the belt tongue in the belt buckle and you then turn the SmartKey to position 2 in the ignition lock.
R
SmartKey is in position 2 in the ignition
the lock and you then engage the belt tongue in the buckle.
The seat-belt adjustment will apply a retraction force if any slack is detected between the occupant and the seat belt. Do not hold on to the seat belt tightly while it is adjusting. You can switch the seat-belt adjustment on and off in the on-board computer (Y page 229).
The seat-belt adjustment is an integral part of the PRE-SAFE® convenience function. More information about PRE-SAFE® can be found in the "PRE-SAFE® (preventative occupant protection)" section (Y page 50).
Belt height adjustment
You can adjust the seat belt height on the driver's seat and the front-passenger seat. Wagon: you can also adjust the belt height on the outer rear seats.
Adjust the height so that the upper part of the seat belt is routed across the center of your shoulder.
X
Information Provided by:
To raise:
slide the belt sash guide upwards. The belt sash guide engages in various positions.
X
To lower: press and hold belt sash guide release :.
X
Slide the belt sash guide downwards.
X
Release belt sash guide release : and make sure that the belt sash guide has engaged.
Using the rear center seat belt
If the left-hand rear seat backrest is folded down
and back up again, the rear center seat belt may lock. The seat belt can then not be pulled out.
X
To release the rear center seat belt: pull out the seat belt by the belt outlet on the backrest approximately 1 in (25 mm) and release it again. The seat belt is retracted and released.
Releasing seat belts
X
Press release button ?(Y page 53) and guide belt tongue ; back towards belt sash guide :.
!
sure that the seat belt is fully rolled
Make up. Otherwise, the seat belt or belt tongue will be trapped in the door or in the seat mechanism. This could damage the door, the door trim panel and the seat belt. Damaged seat belts can no longer fulfill their protective function and must be replaced. Consult an authorized Mercedes­Benz Center.
Belt warning for the driver and front passenger
Regardless of whether the driver and front passenger have fastened their seat belts already, the 7 seat belt warning lamp lights up for 6 seconds after every engine start. It then goes out if the driver and the
Occupant safety
front passenger have fastened their seat belts.
If the driver's seat belt is not fastened after the engine is started, an additional warning tone will sound. The warning tone goes out after approximately six seconds or once the driver's seat belt is fastened.
If the driver or front passenger have not fastened their seat belt after 6 seconds and the doors are closed, the 7 seat belt warning lamp lights up.
R
until
the driver or the front passenger have
fastened their seat belts
R
if a vehicle speed of 15 mph(25 km/h) is exceeded once, a warning tone with increasing intensity sounds additionally for a maximum of 60 seconds or until the driver or front passenger have fastened their seat belts.
If the driver or front passenger undo their seat belts during the journey, the 7 seat belt warning lamp lights up and the warning tone sounds again.
The warning tone ceases even if the driver or front passenger have still not fastened their seat belt after 60 seconds. The 7 seat belt warning lamp stops flashing but continues to be lit.
Once the vehicle is stationary, the warning tone is reactivated and the 7 seat belt warning lamp starts to flash again if the vehicle speed exceeds 15 mph(25 km/h) once.
The 7 seat belt warning lamp only goes out if:
R
both the driver and the front passenger have fastened their seat belts.
or
R
the vehicle is stationary and a door is open.
i
For more information on the 7 seat
belt warning lamp, see "Warning and indicator lamps in the instrument cluster, seat belt" (Y page 261).
55
Safety
Z

Children in the vehicle

Information Provided by:
56
Emergency Tensioning Devices, belt force limiters
The front seat belts and the outer seat belts in the rear are equipped with ETDs and seat belt force limiters.
ETDs tighten the seat belts in an accident,
The pulling them close against the body.
Safety
The ETDs do not correct incorrect seat positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back towards the backrest.
Seat belt force limiters, when triggered, help to reduce the peak force exerted by the seat belt on the vehicle occupant.
The seat belt force limiters for the front seats are synchronized with the front air bags. These take on a part of the deceleration force. Thus, the force exerted on the occupant is distributed over a greater area.
The ETDs can only be activated when:
R
the ignition is switched on.
R
the restraint systems are operational; see "SRS warning lamp" (Y page 38).
R
the belt tongue is engaged in the buckle on each of the lap-shoulder belts in the front.
R
the front-passenger seat is occupied and the belt tongue is engaged in the buckle on the front-passenger side.
The ETDs on the outside seats in the rear compartment are triggered independently of the lock status of the seat belts.
The ETDs are triggered depending on the type and severity of an accident:
R
if, in the event of a head-on or rear-end collision, the vehicle decelerates or accelerates rapidly in a longitudinal direction during the initial stages of the impact
R
if, in the event of a side impact, on the side opposite the impact the vehicle
decelerates or accelerates rapidly in a lateral direction
R
if, in certain situations where the vehicle overturns, the system determines that it can provide additional protection
If the air bags are deployed, you will hear a bang,
and a small amount of powder may also be released. Only in rare cases will the bang affect your hearing. The powder that is released generally does not constitute a health hazard. The 6 SRS warning lamp lights up.
WARNING
G
Pyrotechnic Emergency Tensioning Devices that have been deployed must be renewed.
For
your safety, when disposing of Emergency Tensioning Devices, always observe the safety instructions. These are available from any authorized Mercedes-Benz Center.
The PRE-SAFE® system has electrically operated reversible pre-tensioners that do not require replacement after activation.
!
If the front-passenger seat is not occupied, do not engage the seat belt tongue in the buckle on the front­passenger seat. Otherwise, the Emergency Tensioning Device could be triggered in the event of an accident.
Children in the vehicle

Child restraint systems

Important safety notes
We recommend that all infants and children be properly secured in an infant or child restraint
system at all times while the vehicle
is in motion. The use of seat belts and infant and child
restraint systems is required by law in all 50 states, the District of Columbia, the U.S. territories and all Canadian provinces.
Infants and children must always be seated in an appropriate infant or child restraint system
Children in the vehicle
Information Provided by:
57
recommended for the size and weight of the child. The infant or child restraint system must
be properly secured in accordance with the manufacturer's instructions. All infant or child restraint systems must meet U.S. Federal Motor Vehicle Safety Standards 213 and 225 and Canadian Motor Vehicle Safety Standards 213 and 210.2.
An information label on the child restraint system indicates whether it meets these standards. This information is also provided in the installation instructions supplied with the child restraint system.
Always read and follow the manufacturer's instructions when using an infant or child restraint system or booster seat.
Observe all warning signs in the vehicle interior and on the infant or child restraint.
WARNING
G
According to accident statistics, children are safer when properly restrained in the rear seating positions than in the front seating position. Thus, we strongly recommend that children possible. Regardless of seating position, children 12 years old and under must be seated and properly secured in an appropriate infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
The infant or child restraint must be properly secured with the vehicle's seat belt, the seat belt and top tether strap, or lower anchors and top tether strap, fully in accordance with the child seat manufacturer's instructions.
Occupants, especially children, should always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child.
be placed in the rear seats whenever
Children can be killed or seriously injured by an inflating air bag. Note the following important information when circumstances require you to place a child in the front passenger seat:
R
Your vehicle is equipped with air bag technology passenger front air bag in your vehicle when the system senses the weight of a typical 12-month-old child or less along with the weight of a standard appropriate child restraint on the front passenger seat.
R
For children larger than the typical 12-month-old child, the front passenger front air bag may or may not be activated. Always make sure the 4 5 indicator lamp is illuminated, indicating that the front passenger front air bag is deactivated.
R
A child in a rear-facing child restraint on the front passenger seat will be seriously injured or even killed if the front passenger front air bag inflates in a collision which could occur under some circumstances, even with the air bag technology installed in your vehicle. The only means to completely eliminate this risk is to never place a child in a rear-facing child restraint in the front seat. We therefore strongly recommend that you always place a child in a rear-facing child restraint in a backseat.
R
If you must install a rear-facing child restraint on the front passenger seat because circumstances require you to do so, make sure the 4 5 indicator lamp is illuminated, indicating that the front passenger front air bag is deactivated. Should the 4 5 indicator lamp not illuminate or go out while the restraint is installed, please check installation. Periodically check the 4 5 indicator lamp while driving to make sure the 4
5 indicator lamp is illuminated. If the 4 5 indicator lamp goes out or
remains out, do not transport a child on the front passenger seat until the system has been repaired.
designed to deactivate the front
Safety
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Children in the vehicle
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58
A child in a rear-facing child restraint on the front passenger seat will be seriously
or even killed if the front passenger
injured front air bag inflates.
R
If you have to place a child in a forward­facing child restraint on the front passenger seat, move the seat as far back as possible, use the proper child restraint
Safety
recommended for the age, size and weight of the child, and secure child restraint with the vehicle's seat belt according to the child seat manufacturer's instructions.
WARNING
G
Infants and small children should never share a seat belt with another occupant. During an accident,
they could be crushed between the
occupant and seat belt.
A child's risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and/ or the child is not properly secured in the child restraint.
Children too big for a toddler restraint must ride in seats using regular seat belts. Position the shoulder belt across the chest and shoulder, not face or neck. A booster seat may be necessary to achieve proper seat belt positioning for children over 41 lb (18 kg) until they reach a height where a lap/shoulder belt fits properly without a booster.
When the child restraint is not in use, remove it from the vehicle or secure it with the seat belt to prevent the child restraint from becoming a projectile in the event of an accident.
If an infant or child is traveling in the vehicle:
X
Secure the infant or child with an appropriate infant or child restraint recommended for the child's age and weight.
X
Make sure that the infant or child is properly secured at all times while the vehicle is in motion.
WARNING
G
When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle. A child's unsupervised access
to a vehicle could result in an accident and/or serious personal injury. The children could:
R
injure themselves on parts of the vehicle
R
be seriously or fatally injured through excessive exposure to extreme heat or cold
R
injure themselves or cause an accident with vehicle equipment that can be operated even if the SmartKey is removed from the ignition lock or removed from the vehicle, such as seat adjustment, steering wheel adjustment, or the memory function
If children open a door, they could injure other persons or get out of the vehicle and injure themselves or be injured by following traffic.
Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and the child could be burned on these parts.
WARNING
G
Do not carry heavy or hard objects in the passenger
compartment, or trunk (sedan), or cargo compartment (wagon) unless they are firmly secured in place.
Unsecured or improperly positioned cargo increases a child's risk of injury in the event of
R
strong braking maneuvers
R
sudden changes of direction
R
an accident
Children in the vehicle
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59
Special seat belt retractor
All seat belts except the driver's seat belt are equipped with a special seat belt retractor. When activated, the special seat belt retractor ensures the seat belt will not slacken once the child restraint system has been secured.
Installing a child restraint system:
X
Always comply with the manufacturer's installation instructions.
X
Pull the seat belt smoothly from the inertia reel.
X
Engage the seat belt tongue in the belt buckle.
Activating the special seat belt retractor:
X
Pull the seat belt out fully and let the inertia reel retract it again.
the seat belt is retracting, you should
While hear a ratcheting sound. The special seat belt retractor is enabled.
X
Push down on the child restraint system to take up any slack.
Removing a child restraint system/ deactivating the special seat belt retractor:
X
Always comply with the manufacturer's installation instructions.
X
Press the seat belt release button and guide the belt tongue to the belt outlet. The special seat belt retractor is deactivated.
WARNING
G
Never release the seat belt buckle while the vehicle
is in motion, since the special seat belt
retractor will be deactivated.
In order to attain the correct seating position
children weighing over 41 lb (18 kg), it may
for be necessary to use a booster seat until they reach a height where a normal lap/shoulder seat belt lies properly across their bodies without the need for a booster seat.
Install the child restraint system according to the manufacturer's instructions.
The child restraint system must be installed firmly on both brackets.
An incorrectly installed child restraint system can come loose in the event of an accident, causing the child to be severely or fatally injured.
Child restraint systems/child restraint retaining brackets that are damaged or have suffered damage due to an impact must be replaced.
LATCH-type (ISOFIX) is a standardized securing system for specially designed child restraint systems on the rear seats. Securing rings for two LATCH-type (ISOFIX) child restraint systems are installed on the left and right of the rear seats.
Secure non LATCH-type (ISOFIX) child restraint systems using the vehicle's seat belt system. Always install child restraint systems according to the manufacturer's instructions.
!
When installing the child restraint system, make sure that the seat belt for the center seat does not get trapped. Otherwise, the seat belt could be damaged.
Safety
LATCH-type (ISOFIX) child seat anchors in the rear
WARNING
G
Children that are too large for a child restraint must travel in seats using normal seat belts. Position shoulder belt across the chest and shoulder, not face or neck.
Z
Children in the vehicle
Information Provided by:
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When installing the LATCH-type (ISOFIX) child restraint system, fold protective caps 2 of securing rings 1 inwards.
X
Install the LATCH-type (ISOFIX) child restraint system. Comply with the manufacturer's instructions when doing so.
Safety
Top Tether
Important safety information
WARNING
G
Observe "Important safety notes" (Y page 56).
WARNING
G
Always lock the rear seat backrests in their upright position when the rear seats are occupied by passengers. Lock the rear seat backrests in their upright position before installing the Top Tether straps or when the cargo compartment is not in use. Make sure that
rear seat backrests are secured properly by pushing and pulling on the seat backrests. If the seat backrest is not locked properly, the seat backrest could fold forward. The child restraint system is no longer supported properly or held in position and can no longer fulfill its function. This could cause serious or even fatal injuries.
Top Tether facilitates an additional attachment point between the LATCH-type (ISOFIX) child seat mount child restraint system and the rear bench seat. This can further reduce the risk of injury.
Sedan
The Top Tether anchorages are located in the rear compartment behind the head restraints.
X
Move head restraint : upwards.
X
Fold up cover ; of Top Tether anchorage A.
X
Route Top Tether belt = under head restraint : between both head restraint bars.
X
Hook Top Tether hook ? into Top Tether anchorage A.
X
Make sure that Top Tether belt = is not twisted.
X
Fold down cover ; of Top Tether anchorage A.
X
Move head restraint : back down again slightly if necessary
(Y page 101). Make
sure that the routing of Top Tether belt = is not impaired.
X
Install the LATCH-type (ISOFIX) child restraint system with Top Tether. Comply with the manufacturer's installation instructions
when doing so. Make sure that
Top Tether belt = sits taut.
Children in the vehicle
Information Provided by:
61
Wagon
The Top Tether anchorages are attached to the rear of the rear seat backrests.
X
Move head restraint : upwards.
X
Remove combined cargo cover and net =(Y page 282).
X
Route Top Tether belt B under head restraint : between both head restraint bars.
X
Hook Top Tether hook A into Top Tether anchorage ? on the back of rear seat backrest ;.
X
Make sure that Top Tether belt B is not twisted.
X
Move head restraint : back down again slightly if necessary
(Y page 101). Make
sure that the routing of Top Tether belt B is not impaired.
X
Install the LATCH-type (ISOFIX) child restraint system with Top Tether. Comply with the manufacturer's installation
instructions when doing so. Make sure that Top Tether belt B sits taut.
X
Install combined cargo cover and net =(Y page 282).

Child-proof locks

Important safety notes
WARNING
G
When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle. A child's unsupervised access
to a vehicle could result in an accident and/or serious personal injury. The children could:
R
injure themselves on parts of the vehicle
R
be seriously or fatally injured through excessive exposure to extreme heat or cold
R
injure themselves or cause an accident with vehicle equipment that can be operated even if the SmartKey is removed from the ignition lock or removed from the vehicle, such as seat adjustment, steering wheel adjustment, or the memory function
If children open a door, they could injure other persons or get out of the vehicle and injure themselves or be injured by following traffic.
Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and the child could be burned on these parts.
Child-proof locks for the rear doors
WARNING
G
Children could open a rear door from inside the vehicle. This could result in serious injuries or an accident. Therefore, when
Safety
Z

Panic alarm

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62
children ride in the rear always secure the rear doors with the child-proof locks.
You secure each door individually with the child-proof locks on the rear doors. A door secured with a child-proof lock cannot be opened from inside the vehicle. When the vehicle is unlocked, the door can be opened
Safety
from the outside.
X
To activate/deactivate: press
button ;.
If indicator lamp : is lit, operation of the rear side windows is deactivated. Operation is only possible using the switches in the driver's door. If indicator lamp : is off, operation is possible using the switches in the rear compartment.
Example: Sedan
X
To activate: press the child-proof lock lever up in the direction of arrow :.
X
Make sure that the child-proof locks are working properly.
X
To deactivate: press the child-proof lock lever down in the direction of arrow ;.
Override feature for the rear side windows
WARNING
G
When children ride on the vehicle's rear seats, activate the override switch. Otherwise, the children could be injured, e.g. by trapping themselves in the rear side window.
Panic alarm
X
To activate: press ! button : for at least one second. An alarm sounds and the exterior lighting flashes.
X
To deactivate: press ! button : again.
or
X
Insert the SmartKey into the ignition lock.
or
X
Press the KEYLESS-GO Start/Stop button. The KEYLESS-GO key must be in the
vehicle.
i
Information Provided by:
USA only:
This device complies with
Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Any unauthorized modification to this device could void the user's authority to operate the equipment.
The product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.
i
Canada only:
This device complies with RSS-Gen of Industry Canada. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Any unauthorized modification to this device could void the user's authority to operate the equipment.
The product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.

Driving safety systems

Important safety notes

WARNING
G
The following factors increase the risk of accidents:
R
Excessive speed, especially in turns
R
Wet and slippery road surfaces
R
Following another vehicle too closely
The driving safety systems described in this section cannot reduce these risks or prevent the
natural laws of physics from acting on the vehicle. They cannot increase braking or steering efficiency beyond that afforded by the condition of the vehicle brakes and tires or the traction afforded.
Only a safe, attentive, and skillful driver can prevent accidents.
The capabilities of a vehicle equipped with the driving safety systems described in this section must never be exploited in a reckless or dangerous manner which could jeopardize the user's safety or the safety of others.
Always adjust your driving style to the prevailing road and weather conditions and keep a safe distance to other road users and objects on the street.
If a driving system malfunctions, other driving safety systems may also switch off. Observe indicator and warning lamps that may come on as well as messages in the multifunction display that may appear.
63
Safety
Driving safety systems

Driving safety systems overview

this section, you will find information about
In the following driving safety systems:
R
ABS (Anti-lock Braking System)
R
BAS (Brake Assist System)
R
BAS PLUS (Brake Assist System Plus*)
R
ESP® (Electronic Stability Program)
R
EBD (Electronic Brake force Distribution)
R
ADAPTIVE BRAKE
R
PRE-SAFE® Brake
i
Please note that the driving safety systems described only work as effectively as possible when there is adequate contact between the tires and the road surface. Pay particular attention to the information regarding tires, recommended minimum tire tread depths etc. in the "Wheels and tires" section (Y page 346).
In wintry driving conditions, always use winter tires (M+S tires) and if necessary, snow chains. Only in this way will the driving safety systems described in this section work as effectively as possible.
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Driving safety systems
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ABS (Anti-lock Braking System)

Important safety notes
i
Observe the "Important safety notes"
section (Y page 63).
ABS regulates brake pressure in such a way that the wheels do not lock when you brake.
Safety
This allows you to continue steering the vehicle when braking.
ABS works from a speed of about
(8 km/h) upwards, regardless of road-
5 mph surface conditions. ABS works on slippery surfaces, even when you only brake gently.
WARNING
G
If the ABS malfunctions, other driving systems such
as the BAS or the ESP® are also switched off. Observe indicator and warning lamps that may come on as well as messages in the multifunction display that may appear.
If the ABS malfunctions, the wheels may lock during hard braking, reducing the steering capability and extending the braking distance.
The ! warning lamp in the instrument cluster lights up when the ignition is switched on. It goes out when the engine is running.
Braking
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
X
If ABS intervenes: continue to depress the brake pedal with force until the braking situation is over.
X
To make a full brake application:
depress the brake pedal with full force.
The pulsating brake pedal can be an indication of hazardous road conditions, and functions as a reminder to take extra care while driving.
WARNING
G
Do not pump the brake pedal. Use firm, steady brake pedal pressure instead. Pumping the brake pedal defeats the purpose of the ABS
and significantly reduces braking effectiveness.

BAS (Brake Assist System)

i
Observe the "Important safety notes"
section (Y page 63).
BAS operates in emergency braking situations. If you depress the brake pedal quickly,
BAS automatically boosts the braking
force, thus shortening the stopping distance.
X
Keep the brake pedal firmly depressed until the emergency braking situation is over. ABS prevents the wheels from locking.
The brakes will function as usual once you release the brake pedal. BAS is deactivated.
WARNING
G
If the BAS malfunctions, the brake system still functions, but without the additional brake boost available that the BAS would normally provide in an emergency braking maneuver. Therefore,
the braking distance may increase.

BAS PLUS (Brake Assist System Plus)

BAS PLUS is only available in vehicles equipped with DISTRONIC PLUS.
i
Observe the "Important safety notes"
section (Y page 63).
At speeds above approximately
(7 km/h), BAS PLUS assists you when
4 mph braking in hazardous situations and uses the radar sensor system to evaluate the traffic conditions.
i
This device has been approved by the FCC as a "Vehicular Radar System". The radar sensor system is intended for use in an automotive radar system only. Removing, altering or tampering with the device will void any warranties, and is not permitted by the FCC. Do not tamper with, alter, or use in any non-approved way.
Driving safety systems
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Any unauthorized modification to this device could void the user's authority to operate the equipment.
With
the help of the radar sensor system, BAS PLUS can detect obstacles that are in the path of your vehicle for an extended period of time.
At speeds up to approximately 40 mph (70 km/h), BAS PLUS can also detect stationary obstacles, for example stopped or parked vehicles.
Should you approach an obstacle and BAS PLUS has detected a risk of collision, BAS PLUS calculates the braking force necessary to avoid a rear-end collision.
R
At speeds up to approximately 20 mph(30 km/h): should you apply the
brakes forcefully, BAS PLUS will automatically increase the braking force to a level suitable for the traffic conditions.
R
At speeds up to approximately 20 mph(30 km/h): should you apply the
brakes, BAS PLUS is activated. Braking is performed as late as possible.
If BAS PLUS demands particularly high braking force, preventative passenger protection measures (PRE-SAFE®) are activated simultaneously.
X
Keep the brake pedal depressed until the emergency braking situation is over. ABS prevents the wheels from locking.
The brakes will work normally again if:
R
you release the brake pedal.
R
there
is no longer any danger of a rear-end
collision.
R
no obstacle is detected in front of your
vehicle. BAS PLUS is then deactivated. For BAS PLUS to assist you when driving, the
radar sensor system must be switched on and operational, see "Radar sensor system" in the index.
WARNING
G
BAS PLUS cannot always clearly identify objects and complex traffic situations. BAS PLUS cannot intervene in these cases.
There is a risk of an accident. Always pay careful
attention to the traffic situation and be
ready to brake.
In particular, the detection of obstacles can be impaired if there is:
R
dirt on the sensors or anything else covering the sensors
R
snow or heavy rain
R
interference by other radar sources
R
the possibility of strong radar reflections, for example in parking garages
R
a narrow vehicle traveling in front, e.g. a motorbike
R
a vehicle traveling in front on a different line
WARNING
G
BAS PLUS does not react:
R
to people or animals
R
to oncoming vehicles
R
to crossing traffic
R
in curves
As a result, BAS PLUS cannot intervene in critical situations. There is a risk of an accident. Always pay careful attention to the traffic situation and be ready to brake.
Following damage to the front end of the vehicle,
have the configuration and operation of the radar sensors checked at a qualified specialist workshop. This also applies to collisions at low speeds where there is no visible damage to the front of the vehicle.
If BAS PLUS is not available due to a malfunction in the radar sensor system, the brake system remains available with full brake boosting effect and BAS.
Safety
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Driving safety systems
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ESP® (Electronic Stability Program)

Important safety notes
i
See the "Important safety notes" section
(Y page 63).
If ESP® detects that the vehicle is deviating from the direction desired by the driver, one
Safety
or more wheels are braked to stabilize the vehicle.
If necessary, the engine output is also modified to keep the vehicle on the desired course within physical limits. ESP® assists the driver when pulling away on wet or slippery roads. ESP® can also stabilize the vehicle during braking.
If ESP® intervenes, the ÷ ESP® warning lamp flashes in the instrument cluster.
WARNING
G
Under no circumstances should you deactivate ESP® when the ÷ ESP warning lamp in the instrument cluster flashes. Proceed as follows:
R
when driving off, apply as little throttle as possible.
R
while driving, ease up on the accelerator pedal.
R
adapt
your speed to suit the prevailing road
and weather conditions.
Failure to observe these guidelines could cause the vehicle to skid. ESP® cannot prevent accidents resulting from excessive speed.
!
Vehicles without 4MATIC: switch the
®
ignition off when:
R
the parking brake is being tested using a dynamometer
R
the vehicle is being towed with the front/ rear axle raised
Application of the brakes by ESP® may otherwise destroy the brake system.
!
Vehicles with 4MATIC: switch off the ignition when the parking brake is being tested on a brake dynamometer.
Application of the brakes by ESP® may otherwise destroy the brake system.
i
Only use wheels with the recommended tire sizes. Only then will ESP® function properly.
ETS/4ETS (Electronic Traction System)
WARNING
G
Observe "Important safety notes" (Y page 63).
Traction control is part of ESP®. Traction control brakes the drive wheels
individually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for example if the road surface is slippery on one side. On vehicles with 4MATIC, more drive torque is also transferred to the wheel or wheels with traction.
Traction control remains active if you deactivate ESP®.
Deactivating/activating ESP® (except AMG vehicles)
WARNING
G
ESP® should not be deactivated during normal driving other than in the circumstances described below. Disabling the system will reduce vehicle stability in driving maneuvers.
not deactivate ESP® when the emergency
Do or spare wheel is mounted.
ESP® is activated automatically when the engine is started.
It may be best to deactivate ESP® in the following situations:
R
when using snow chains
R
in deep snow
R
on sand or gravel
WARNING
G
Switch on ESP® immediately if one of the previously
stated conditions is no longer met.
Driving safety systems
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Otherwise, ESP® cannot stabilize the vehicle if it begins to lurch or when a wheel spins.
If you deactivate ESP®:
R
ESP® no longer improves driving stability.
R
engine's torque is no longer limited and
the the drive wheels can spin. The spinning of the wheels results in a cutting action, which provides better grip.
R
traction control is still activated.
R
ESP® still provides support when you brake.
If ESP® is deactivated and one or more wheels start to spin, the ÷ ESP® warning lamp in the instrument cluster flashes. In such situations, ESP® will not stabilize the vehicle.
X
To deactivate:(Y page 224). The å ESP® OFF warning lamp in the instrument cluster lights up.
WARNING
G
When the å ESP® ESP® is deactivated.
If the ÷ ESP® warning lamp and the å ESP® OFF warning lamp remain lit, ESP® is not available due to a malfunction.
When ESP® is deactivated or not operational, vehicle stability in standard driving maneuvers is reduced.
Adapt your speed and driving to the prevailing road conditions and to the non-operating status of the ESP®.
!
Avoid spinning the driven wheels for an
OFF warning lamp is lit,
extended period with ESP® deactivated. You could otherwise damage the drivetrain.
X
To activate:(Y page 224). The å ESP® OFF warning lamp in the instrument cluster goes out.
Deactivating/activating ESP® (AMG vehicles)
Activating/deactivating SPORT handling mode
WARNING
G
The SPORT handling mode should not be
switched on during normal driving.
Switching on the SPORT handling mode will
result in the following:
R
no restriction to the engine torque
R
system supported traction control is limited
The SPORT handling mode is designed for
driving on closed tracks when the vehicle's
own natural oversteer and understeer
characteristics are desired and requires a
highly skilled and experienced driver able to
handle these critical driving situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch on the SPORT handling mode.
Do
not switch on the SPORT handling when a
spare wheel is mounted.
ESP® is activated automatically when the engine is started.
It may be best to activate SPORT handling mode in the following situations:
R
when using snow chains
R
in deep snow
R
on sand or gravel
WARNING
G
Switch off the SPORT handling mode and
switch on the ESP® immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the SPORT handling
mode
will only stabilize the vehicle to a limited extent when it is starting to skid or a wheel is spinning.
Safety
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Driving safety systems
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When SPORT handling mode is activated:
R
ESP® only improves driving stability to a limited degree.
R
the engine's torque is restricted only to a limited degree and the drive wheels can spin. The spinning of the wheels results in
cutting action, which provides better grip.
a
Safety
R
traction control is still activated.
R
ESP® still provides support when you brake firmly.
If SPORT handling mode is activated and one or more wheels start to spin, the ÷ ESP warning lamp in the instrument cluster flashes. ESP® only stabilizes the vehicle to a limited degree.
X
To activate: briefly press button :. The M SPORT handling mode warning lamp in the instrument cluster lights up. The SPORT handling mode message appears in the multifunction display.
X
To deactivate: briefly press button :. The M SPORT handling mode warning lamp in the instrument cluster goes out.
Activating/deactivating ESP
WARNING
G
®
The ESP® should not be switched off during normal driving.
Disabling of the system will result in the following:
R
no restriction to engine torque
R
loss of system-supported traction control
"ESP® OFF" is designed for driving on closed tracks when the vehicle's natural oversteer and understeer characteristics are desired
requires a highly skilled and experienced
and driver able to handle these critical driving situations.
You could lose control of your vehicle and cause an accident.
Please be aware of these limits when you switch off the ESP®.
Do not switch off the ESP® when a spare wheel is mounted.
®
ESP® is activated automatically when the engine is started.
It may be best to deactivate ESP® in the following situations:
R
when using snow chains
R
in deep snow
R
on sand or gravel
WARNING
G
Switch on ESP® immediately if one of the previously stated conditions is no longer met. Otherwise, ESP® cannot stabilize the vehicle if it begins to lurch or when a wheel spins.
If you deactivate ESP®:
R
ESP® no longer improves driving stability.
R
the engine's torque is no longer limited and the drive wheels are able to spin. The spinning of the wheels results in a cutting action, which provides better grip.
R
traction control is still activated.
R
PRE-SAFE® is no longer available, nor is it activated if you brake firmly and ESP intervenes.
R
PRE-SAFE® Brake is no longer available, nor is it activated if you brake firmly and ESP® intervenes.
R
ESP® still provides support when you brake firmly.
If ESP® is deactivated and one or more wheels start to spin, the ÷ ESP® warning lamp in
®
Driving safety systems
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69
the instrument cluster does not flash. In such situations, ESP®
X
To deactivate: press button : until the
will not stabilize the vehicle.
å ESP® OFF warning lamp lights up in the instrument cluster. The ÷OFF message appears in the multifunction display.
WARNING
G
When the å ESP® ESP® is deactivated.
If the ÷ ESP® warning lamp and the å ESP® OFF warning lamp remain lit, ESP® is not available due to a malfunction.
When ESP® is deactivated or not operational, vehicle stability in standard driving maneuvers is reduced.
Adapt your speed and driving to the prevailing road conditions and to the non-operating status of the ESP®.
!
Avoid spinning the driven wheels for an
OFF warning lamp is lit,
extended period with ESP® deactivated. You could otherwise damage the drivetrain.
X
To activate: briefly press button :. The å ESP® OFF warning lamp in the
instrument cluster goes out. The ÷ON message appears in the multifunction display.

EBD (electronic brake force distribution)

i
Observe the "Important safety notes"
section (Y page 63).
EBD monitors and controls the brake pressure on the rear wheels to improve driving stability while braking.
WARNING
G
If EBD has malfunctioned, the braking system remains available with full brake boosting effect.
However, the rear wheels can still lock, e.g. under full braking. This could cause you to lose control of your vehicle and cause an accident. You should therefore adapt your driving style to the different handling characteristics.

ADAPTIVE BRAKE

ADAPTIVE BRAKE enhances braking safety and offers increased braking comfort. In addition to the braking function, ADAPTIVE BRAKE also has the HOLD function (Y page 187) and hill start assist (Y page 148). For further information, see Driving tips (Y page 171).

PRE-SAFE® Brake

PRE-SAFE®
Brake is only available in vehicles
with DISTRONIC PLUS.
i
Observe the "Important safety notes"
section (Y page 63).
PRE-SAFE® Brake can help you to minimize the risk of a frontal collision with a vehicle ahead or reduce the effects of such a collision. If PRE-SAFE® Brake has detected a risk of collision, you will be warned visually and acoustically as well as by automatic braking. PRE-SAFE® Brake cannot prevent a collision without your intervention.
At speeds above approximately 4 mph (7 km/h), this function warns you
Z
Safety
Driving safety systems
Information Provided by:
70
when you are rapidly approaching the vehicle in front. An intermittent warning tone will then sound and the · distance warning lamp in the instrument cluster will light up.
X
Brake immediately in order to increase the distance from the vehicle in front.
or
X
Safety
Take evasive action provided it is safe to do so.
If the driver and front passenger have their seat
belt fastened, PRE-SAFE® Brake can also brake the vehicle automatically at speeds from approximately 4 mph (7 km/h) to approximately 124 mph (200 km/h).
Due to the nature of the system, particularly complicated driving conditions may cause unnecessary warnings or the unnecessary intervention of PRE-SAFE® Brake. To stop the braking action, you can either depress the accelerator pedal further, activate kickdown or release the brake pedal.
The braking action of PRE-SAFE® Brake is ended automatically if:
R
you maneuver to avoid the obstacle.
R
there is no longer any danger of a rear-end collision.
R
there is no longer an obstacle detected in front of your vehicle.
i
USA only: this device has been approved by the FCC as a "Vehicular Radar System". The radar sensor system is intended for use in an automotive radar system only. Removing, altering or tampering with the device will void any warranties, and is not permitted by the FCC. Do not tamper with, alter, or use in any non-approved way.
Any unauthorized modification to this device could void the user's authority to operate the equipment.
i
Canada only: this device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including interference that may cause undesired operation of the device.
Removal, tampering, or altering of the device will void any warranties, and is not permitted.
Do not tamper with, alter, or use
in any non-approved way. Any unauthorized modification to this
device could void the user's authority to operate the equipment.
With the help of the radar sensor system, PRE-SAFE® Brake can detect obstacles that are in front of your vehicle for an extended period of time.
At speeds up to approximately 40 mph (70 km/h), PRE-SAFE® Brake can also react to stationary obstacles, for example stopped or parked vehicles.
If you approach an obstacle and PRE-SAFE
®
Brake detects a risk of collision, the system will initially alert you both visually and acoustically. If you do not brake or take evasive action, the system will warn you by automatically braking the vehicle gently. If there is an increased risk of collision, preventative passenger protection measures (PRE-SAFE®) are activated (Y page 50). If the risk of collision remains at speeds of over 20 mph(30 km/h) and you do not brake, take evasive action or accelerate significantly, the vehicle may perform automatic braking up to emergency braking. Automatic emergency braking is not performed until immediately prior to an accident that can no longer be avoided.
WARNING
G
Even if PRE-SAFE® Brake slows the vehicle before an imminent rear-end collision, the system cannot avert a collision without the intervention accident. Brake according to the situation or take evasive action. Delayed intervention by the driver can lead to an accident.
of the driver. There is a risk of an
WARNING
Information Provided by:
G
PRE-SAFE® Brake cannot always detect complex traffic situations properly.
In these cases, PRE-SAFE(R) Brake may:
R
give an unnecessary warning and then brake the vehicle
R
neither give a warning nor intervene
There is a risk of an accident. Always pay particular be ready to brake, especially if PRE-SAFE(R) Brake warns you. Terminate the intervention in a non-critical driving situation.
attention to the traffic situation and
In particular, the detection of obstacles can be impaired if there is:
R
dirt on the sensors or anything else covering the sensors
R
snow or heavy rain
R
interference by other radar sources
R
the possibility of strong radar reflections, for example in parking garages
R
a narrow vehicle traveling in front, e.g. a motorbike
R
a vehicle traveling in front on a different line
WARNING
G
PRE-SAFE® Brake does not react:
R
to people or animals
R
to oncoming vehicles
R
to crossing traffic
R
in curves
As a result, PRE-SAFE® Brake cannot intervene in critical situations. There is a risk of an accident. Always pay careful attention to the traffic situation and be ready to brake.
In
order to maintain the appropriate distance to the vehicle in front and thus prevent a collision, you must apply the brakes yourself.

Theft deterrent locking systems

X
To activate/deactivate: activate or deactivate PRE-SAFE® Brake in the on­board computer (Y page 225). The Ä symbol appears in the multifunction display as long as the HOLD function is not activated
On vehicles with Parking Guidance, the Ä symbol is displayed when transmission position P is selected or if you drive faster than 22 mph(35 km/h).
For PRE-SAFE® Brake to assist you when driving, the radar sensor system must be switched on (Y page 229) and operational.
Following damage to the front end of the vehicle,
have the configuration and operation of the radar sensors checked at a qualified specialist workshop. This also applies to collisions at low speeds where there is no visible damage to the front of the vehicle.
Theft deterrent locking systems

Immobilizer

The immobilizer prevents your vehicle from being started without the correct SmartKey.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. The engine can be started by anyone with a valid SmartKey that is left inside the vehicle.
X
To activate with the SmartKey: remove the SmartKey from the ignition lock.
X
To activate with KEYLESS-GO: ignition off and open the driver's door.
X
To deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine. In the event that the engine cannot be
started when the starter battery is fully charged, the immobilizer may be faulty. Contact an authorized Mercedes-Benz Center or call 1-800-FOR-MERCedes (in USA) or 1-800-387-0100
(Y page 187).
switch the
(in Canada).
71
Safety
Z
Theft deterrent locking systems
Information Provided by:
72

ATA (Anti-Theft Alarm system)

A visual and audible alarm is triggered if the alarm system is armed and you open:
R
a door
R
the vehicle with the mechanical key
R
the trunk lid/tailgate
R
the hood
Safety
The alarm is not switched off, even if you close the open door that has triggered it, for example.
i If the alarm stays on for more than 30
seconds, the emergency call system mbrace (USA only) or TELE AID (Canada only) initiates a call to the Customer Assistance Center automatically. The emergency call system initiates the call provided that:
R
you have subscribed to the mbrace/ TELE AID service.
R
the mbrace/TELE AID service has been activated properly.
R
the
required mobile phone, power supply
and GPS are available.
X
To stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock. The alarm is switched off.
or
X
Press the % or & button on the SmartKey. The alarm is switched off.
X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey must be outside the vehicle. The alarm is switched off.
or
X
Press the Start/Stop button on the dashboard. The SmartKey must be inside the vehicle. The alarm is switched off.
X
To arm:
lock the vehicle with the SmartKey
or KEYLESS-GO. Indicator lamp : flashes. The alarm system is armed after approximately 15 seconds.
X
To deactivate:
unlock the vehicle with the
SmartKey or KEYLESS-GO.
Useful information .............................. 74
Information Provided by:
SmartKey ............................................. 74
Doors .................................................... 82
Trunk/cargo compartment ................ 84
Side windows ...................................... 90
Sliding sunroof .................................... 93
73
Opening/closing
74
Information Provided by:

SmartKey

Useful information

i
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible.
Please note that your vehicle may not be equipped with all features described. This also applies to safety­related systems and functions.
i
Please read the information on qualified
specialist workshops (Y page 25).

Opening/closing

SmartKey

Important safety notes

WARNING
G
When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. They could:
R
R
R
If children open a door, they could cause severe or even fatal injury to other persons; if they get out of the vehicle, they could injure themselves when doing so or be seriously or even fatally injured by any passing traffic.
Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very
system, and do not give them access
injure themselves on vehicle parts
be seriously or fatally injured by extreme heat or cold
injure themselves or have an accident with vehicle equipment that may still be in operation even after the SmartKey has been removed from the ignition, such as the seat adjustment, steering wheel adjustment or memory function.
hot, and a child could be burned on these parts.
WARNING
G
If a key ring is too heavy or too large, the weight
acting on the key could cause it to turn in the ignition lock or catch on the steering wheel. This could cause the engine to be switched off suddenly. You could lose control of the vehicle and cause an accident. Do not attach any heavy or large key rings to the key that is inserted in the ignition.

General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.
X
Check the battery in the SmartKey and replace it if necessary
X
Unlock the driver's door using the
(Y page 78).
mechanical key (Y page 83).
X
Lock the vehicle using the mechanical key (Y page 84).
X
Have the starter battery and the battery contacts checked at a qualified specialist workshop.
If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

SmartKey functions

General notes
i
USA only:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
this device must accept any interference
2. received, including interference that may cause undesired operation.
SmartKey
Information Provided by:
75
Any unauthorized modification to this device could void the user’s authority to operate the equipment.
The Product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.
i
Canada only:
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2.
this device must accept any interference received, including interference that may cause undesired operation of the device.
Any unauthorized modification to this device could void the user’s authority to operate the equipment.
The Product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R
the doors
R
the trunk lid/tailgate
R
the fuel filler flap
:
& Locks the vehicle
;
F Unlocks the trunk lid/tailgate
=
% Unlocks the vehicle
When unlocking, the turn signals flash once. When locking, they flash three times.
When it is dark, the surround lighting also comes on if it is activated in the on-board computer (Y page 227).
If you activate the acoustic locking confirmation function, you will hear the following, depending on the date of production of the vehicle:
R
an acoustic signal when locking or
R
one acoustic signal when unlocking and three when locking.
The audible signal can be activated and deactivated using the on-board computer (Y page 228).
X
To unlock centrally: press the % button.
If you do not open the vehicle within approximately 40 seconds of unlocking:
R
the vehicle is locked again.
R
theft deterrent locking system is armed
the again.
X
To lock centrally: press the & button.

KEYLESS-GO

General notes
i
USA only:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Any unauthorized modification to this device could void the user’s authority to operate the equipment.
The Product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.
i
Canada only:
Opening/closing
Z
76
Information Provided by:
SmartKey
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
this device must accept any interference received, including interference that may cause undesired operation.
Any unauthorized modification to this device could void the user’s authority to operate the equipment.
The Product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.
Opening/closing
Important notes on the use of KEYLESS­GO
R
The KEYLESS-GO key can be used like a conventional key.
R
You can combine KEYLESS-GO functions with those of a conventional key, e.g.
with KEYLESS-GO and lock with the
unlock & button.
R
Always carry your KEYLESS-GO key on your person.
R
Do not keep the KEYLESS-GO key together with:
-
electronic devices, e.g. a mobile phone
or another key
-
metallic objects, e.g. coins or metal foil. This can affect the functionality of
KEYLESS-GO.
R
When locking and unlocking using KEYLESS-GO, the distance between the SmartKey and the corresponding door handle must not exceed 3 ft (1 m).
R
If the vehicle is parked for more than 72 hours, the KEYLESS-GO function is deactivated. Pull the outer door handle and switch on the ignition to reactivate the KEYLESS-GO function.
R
If the KEYLESS-GO key is removed from the vehicle, it is possible that the system may not recognize the SmartKey. The vehicle
can then not be locked or started using KEYLESS-GO.
R
If the KEYLESS-GO key has been removed from
the vehicle, e.g. if a passenger leaves
the vehicle with a KEYLESS-GO key:
-
if the start/stop button is pressed or if an attempt is made to lock the vehicle with the locking button on the outer door handle, the Key Not Detected message appears in the multifunction display
-
when the engine is running, the red Key
Not Detected message appears in the
multifunction display as you pull away. Find the KEYLESS-GO key and change its position in the vehicle. Carry the KEYLESS-GO key in your shirt pocket, for example.
R
If you have started the engine with the Start/Stop button, you can switch it off again by:
-
pressing the Start/Stop button again
-
inserting the KEYLESS-GO key into the ignition lock if the vehicle is stationary and the automatic transmission is in park position P.
R
You could unlock the vehicle by mistake if the distance between the KEYLESS-GO key and the vehicle is less than 3 ft (1 m) and:
-
an exterior door handle is hit by a water jet
or
-
you clean an exterior door handle.
R
Bear in mind that the engine can be started by any of the vehicle occupants if there is a KEYLESS-GO key in the vehicle.
SmartKey
Information Provided by:
77
X
To unlock the vehicle: touch the inner surface of the door handle.
X
To lock the vehicle: touch sensor surface :.
X
Convenience closing feature: touch recessed sensor surface ; for an extended period (Y page 92).
If you pull on the handle of the trunk lid/ tailgate, only the trunk/cargo compartment of the vehicle is unlocked.

Changing the settings of the locking system

You can change the setting of the locking system in such a way that only the driver's door
and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
X
To change the setting: press and hold down the % and & buttons simultaneously for approximately six seconds until the battery check lamp (Y page 78) flashes twice.
i
If the setting of the locking system is
changed within the signal range of the vehicle, pressing the & or % button locks or unlocks the vehicle.
The SmartKey now functions as follows:
X
To unlock the driver's door: press the
% button once.
X
To unlock centrally: press the % button twice.
X
To lock centrally: press the & button.
The KEYLESS-GO function is changed as follows:
X
To unlock the driver's door: touch the inner surface of the door handle on the driver's door.
X
To unlock centrally: touch the inner surface of the door handle on the front­passenger door or the rear door.
X
To lock centrally: touch the outer sensor surface on one of the door handles.

Restoring the factory settings

X
Press the % and & buttons simultaneously for approximately six seconds until the battery check lamp flashes twice.

Mechanical key

General notes
If the vehicle can no longer be locked or unlocked with the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and open the driver's door or the trunk lid/ tailgate, the anti-theft alarm system will be triggered (Y page 72).
There are several ways to turn off the alarm:
X
To turn the alarm off with the SmartKey:
press the % or & button
on the SmartKey.
or
X
Insert the SmartKey into the ignition lock.
or
X
To deactivate the alarm with KEYLESS­GO: press the Start/Stop button in the
ignition lock. The SmartKey must be in the vehicle.
or
X
Lock or unlock the vehicle using KEYLESS­GO. The SmartKey must be outside the vehicle.
Z
Opening/closing
78
Information Provided by:
SmartKey
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked automatically.
X
To unlock the fuel filler flap: insert the SmartKey in the ignition lock.
Removing the mechanical key
Opening/closing
X
Push release catch : in the direction of the arrow and at the same time, remove mechanical key ; from the SmartKey.

SmartKey battery

Important safety notes
Have the batteries changed at a qualified specialist workshop.
WARNING
G
Batteries contain toxic substances.
Swallowing batteries can lead to serious health issues or death.
Keep batteries out of the reach of children. Seek medical attention immediately if a battery is swallowed.
Checking the battery
X
Press the & or % button. The battery is working properly if battery check lamp : lights up briefly
If battery check lamp : does not light up briefly during the test, the battery is discharged.
X
Changing the battery (Y page 78)
i
You can obtain the battery at a qualified
specialist workshop.
i
the SmartKey battery is checked within
If
the signal reception range of the vehicle, pressing the & or % button locks or unlocks the vehicle.
Changing the battery
You require a CR 2025 3 V cell battery.
X
Take the mechanical key out of the SmartKey (Y page 77).
WARNING
G
The SmartKey batteries contain perchlorate material, which may require special handling and regard for the environment. Observe government disposal guidelines. California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/ index.cfm.
X
Press mechanical key ; into the opening in the SmartKey in the direction of the
arrow until battery tray cover : opens.
Information Provided by:
When
doing so, do not hold cover : shut.
X
Remove battery tray cover :.
X
Repeatedly tap the SmartKey against your palm until battery = falls out.
X
Insert the new battery with the positive terminal facing upwards. Use a lint-free cloth to do so.
X
Make sure that the surface of the battery is
from lint, grease and all other forms of
free contamination.
X
Insert the front tabs of battery tray cover : and then press to close it.
X
Insert the mechanical key into the SmartKey.
X
Check the function of all SmartKey buttons on the vehicle.
SmartKey
79
Opening/closing
Z
SmartKey
Information Provided by:
80

Problems with the SmartKey

Problem Possible causes/consequences and M Solutions
You cannot lock or unlock the vehicle using the SmartKey.
Opening/closing
You can no longer lock or unlock the vehicle using KEYLESS-GO.
The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the %/ & button.
If this does not work:
X
Check the SmartKey battery (Y page 78) and replace it if necessary (Y page 78).
X
Lock (Y page 83) or unlock (Y page 84) the vehicle using the mechanical key.
The SmartKey is faulty.
X
Lock (Y page 83) or unlock (Y page 84) the vehicle using the mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
KEYLESS-GO is in standby mode because the vehicle has not been unlocked for an extended period.
X
Pull the door handle and then turn the SmartKey to position 2 in the ignition lock.
There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
SmartKey. Point the tip of the SmartKey at the driver's door
the handle from close range and press the %/& button.
You have lost a SmartKey.
There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the %/& button.
X
Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X
Check the SmartKey battery (Y page 78) and replace it if necessary (Y page 78).
X
Lock (Y page 83) or unlock (Y page 84) the vehicle using the mechanical key.
X
Have the SmartKey deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
Problem Possible causes/consequences and M Solutions
Information Provided by:
SmartKey
81
You have lost the mechanical key.
The engine cannot be started using the SmartKey.
The engine cannot be started using the SmartKey.
The engine cannot be
using KEYLESS-
started GO. The SmartKey is in the vehicle.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary (Y page 335).
or
X
Jump-start the vehicle (Y page 338).
or
X
Consult a qualified specialist workshop.
The steering lock is mechanically blocked3.
X
Remove the SmartKey and reinsert it into the ignition lock. While doing this, turn the steering wheel in both directions.
A door is open. Therefore, the SmartKey cannot be detected as easily.
X
Close the door and try to start the vehicle again.
There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock.
Opening/closing
3
Not on vehicles with DIRECT SELECT lever.
Z
82
Information Provided by:

Doors

Doors

Important safety notes

WARNING
G
When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. They could:
R
R
Opening/closing
R
If children open a door, they could cause severe or even fatal injury to other persons; if they get out of the vehicle, they could injure themselves when doing so or be seriously or even fatally injured by any passing traffic.
Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and a child could be burned on these parts.
G
Do not carry heavy or hard objects in the passenger compartment or trunk/cargo compartment unless they are firmly secured in place.
Unsecured or improperly positioned cargo increases a child's risk of injury in the event of
R
R
R
system, and do not give them access
injure themselves on vehicle parts
be seriously or fatally injured by extreme heat or cold
injure themselves or have an accident with vehicle equipment that may still be in operation even after the SmartKey has been removed from the ignition, such as the seat adjustment, steering wheel adjustment or memory function.
WARNING
strong braking maneuvers
sudden changes of direction
an accident

Unlocking and opening doors from the inside

You can open a door from inside the vehicle
if it has been locked. You can only open
even the rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 61).
Only open the door when the traffic situation permits.
If the vehicle was previously locked with the SmartKey or with KEYLESS-GO, opening the vehicle from the inside will activate the anti­theft alarm system. Switch off the alarm (Y page 72).
X
Pull door handle ;. If
the door is locked, locking knob : pops
up. The door is unlocked and can be opened.

Centrally locking and unlocking the vehicle from the inside

You can centrally lock or unlock the vehicle from the inside.
The central locking/unlocking button does not lock or unlock the fuel filler flap.
i
You cannot unlock the vehicle centrally from the inside if the vehicle has been locked with the SmartKey or KEYLESS-GO.
X
Information Provided by:
To unlock: press button :.
X
To lock: press button ;.
all the doors are closed, the vehicle locks.
If
You can open a front door from inside the vehicle even if it has been locked. Only open the door when the traffic situation permits.
the vehicle has been locked with the central
If locking button:
R
and the SmartKey is set to its factory setting, the entire vehicle is unlocked if a front door is opened from the inside
R
and the SmartKey is set to an individual setting, only the front door that is opened from inside the vehicle is unlocked.
If the vehicle has been locked centrally with the SmartKey or with KEYLESS-GO, it is not unlocked when the release button for the central locking is used.

Automatic locking feature

The vehicle locks automatically when the ignition is switched on and the wheels of the vehicle are turning at a speed of more than 9 mph (15 km/h).
You could therefore be locked out when:
R
the vehicle is being pushed.
R
the vehicle is being towed.
R
the vehicle is being tested on a dynamometer.
Doors
X
To deactivate: press and hold button : for
about five seconds until a tone sounds.
X
To activate: press and hold button ; for about five seconds until a tone sounds.
i
If you press one of the two buttons and
not hear a tone, the relevant setting has
do already been selected.
You can also switch the automatic locking function on and off using the on-board computer (Y page 228).

Unlocking the driver's door (mechanical key)

If the vehicle can no longer be unlocked with the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be triggered (Y page 72).
X
Take the mechanical key out of the SmartKey (Y page 77).
X
Insert the mechanical key into the lock of the driver's door as far as it will go.
83
Opening/closing
Z

Trunk/cargo compartment

Information Provided by:
84
X
Turn the mechanical key counterclockwise to position 1. The door is unlocked.
X
Turn the mechanical key back and remove it.
X
Insert the mechanical key into the SmartKey.

Locking the vehicle (mechanical key)

If
the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X
Open the driver's door.
X
Close the front-passenger door, the rear doors and the trunk lid/tailgate.
Opening/closing
X
Press the locking button (Y page 82).
X
Check whether the locking knobs on the front-passenger door and the rear doors are still visible. Press down the locking knobs by hand, if necessary.
X
Close the driver's door.
X
Take the mechanical key out of the SmartKey (Y page 77).
X
Insert the mechanical key into the lock of the driver's door as far as it will go.
X
Turn the mechanical key clockwise as far as it will go to position 1.
X
Turn the mechanical key back and remove it.
X
Make sure that the doors and the trunk lid/ tailgate are locked.
X
Insert the mechanical key into the SmartKey.
i
If
you lock the vehicle as described above, the fuel filler flap is not locked. The anti­theft alarm system is not armed.
Trunk/cargo compartment

Important safety notes

not leave the SmartKey in the trunk/cargo
Do compartment. You could otherwise lock yourself out.
WARNING
G
When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint
system, and do not give them access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. They could:
R
injure themselves on vehicle parts
R
be seriously or fatally injured by extreme heat or cold
R
injure themselves or have an accident with vehicle equipment that may still be in operation even after the SmartKey has been removed from the ignition, such as the seat adjustment, steering wheel adjustment or memory function.
If children open a door, they could cause severe or even fatal injury to other persons; if they get out of the vehicle, they could injure themselves when doing so or be seriously or even fatally injured by any passing traffic.
Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and a child could be burned on these parts.
WARNING
G
Do not carry heavy or hard objects in the passenger compartment or trunk/cargo
compartment unless they are firmly secured
Information Provided by:
in place.
Unsecured or improperly positioned cargo increases a child's risk of injury in the event of
R
strong braking maneuvers
R
sudden changes of direction
R
an accident
WARNING
G
Ensure that the trunk/tailgate is closed when the engine is running and the vehicle is in motion.
Among other dangers, deadly carbon monoxide (CO) may enter the vehicle interior and cause unconsciousness and even death.
!
The trunk lid/tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and behind the trunk lid/tailgate.
Sedan: to open the trunk lid completely, a minimum clearance of 5.78 ft (1.76 m) above the ground is necessary.
Wagon: to open the tailgate completely, a minimum clearance of 6.36 ft (1.94 m) above the ground is necessary.
Sedan without trunk lid remote closing feature: the trunk lid can be:
R
opened and closed manually from outside
R
opened automatically from outside
R
opened automatically from inside
R
locked separately
R
opened with the emergency release button
R
unlocked with the mechanical key
Sedan with trunk lid remote closing feature: the trunk lid can be:
R
opened and closed manually from outside
R
opened and closed automatically from outside
R
opened and closed automatically from inside
R
locked separately
Trunk/cargo compartment
R
opened
R
unlocked with the mechanical key
Wagon: you can:
R
open and close the tailgate manually from outside
R
open the tailgate manually from inside (Wagon with a folding bench seat)
R
open and close the tailgate automatically from outside
R
open and close the tailgate automatically from inside
R
limit the opening angle of the tailgate
R
unlock the tailgate using the mechanical key.

Opening and closing manually

Opening
X
Press the % button on the SmartKey.
Handle (example: Sedan)
X
Sedan: pull handle :.
X
Raise the trunk lid.
Wagon: if you pull handle : and keep it in this position, you can open the tailgate manually. If you release the handle, the tailgate opens automatically.
Closing
G
To prevent possible personal injury, always keep
with the emergency release button
WARNING
hands and fingers away from the trunk/
85
Opening/closing
Z
Trunk/cargo compartment
Information Provided by:
86
cargo compartment opening when closing the trunk lid/tailgate. Be especially careful when small children are around.
Recess (example: Sedan)
Opening/closing
X
Pull the trunk lid/tailgate down using recess :.
X
Wagon: push the tailgate closed from outside the vehicle.
X
If necessary, lock the vehicle with the & button on the SmartKey (Y page 74) or with KEYLESS-GO (Y page 75).
i
If a KEYLESS-GO key is detected in the trunk/cargo compartment, the trunk lid/ tailgate will not lock.
Sedan: the trunk lid then opens again.
Opening the tailgate from inside the vehicle (Wagon with a folding bench seat)
Inside of tailgate
X
To unlock the tailgate: slide locking catch ; to the right.
X
To open: pull the top of handle :.
X
Swing the tailgate upwards.
X
To lock the tailgate: slide locking catch ; to the left.

Opening/closing automatically from outside

Important safety notes
WARNING
G
Ensure that the trunk lid/tailgate is closed when
the engine is running and the vehicle is in motion. Among other dangers, deadly carbon monoxide (CO) may enter the vehicle interior and cause unconsciousness and even death.
!
The trunk lid/tailgate swings upwards and to the rear when opened. Therefore, make sure that there is sufficient clearance above and behind the trunk lid/tailgate.
Sedan: to open the trunk lid completely, a minimum clearance of 5.78 ft (1.76 m) above the ground is necessary.
Wagon: to open the tailgate completely, a minimum clearance of 6.36 ft (1.94 m) above the ground is necessary.
Opening
You can open the trunk lid/tailgate automatically using the SmartKey or the handle in the trunk lid/tailgate.
X
Press and hold the F button on the SmartKey until the trunk lid/tailgate opens.
or
X
When the trunk lid/tailgate is unlocked, pull the trunk lid/tailgate handle and let it go again immediately.
Closing
Information Provided by:
WARNING
G
Monitor the closing procedure carefully to make sure no one is in danger of being injured. To prevent possible personal injury, always
keep hands and fingers away from the trunk opening when closing the trunk lid. Be especially careful when small children are around. To stop the closing procedure, do one of the following:
R
Press button F on the SmartKey.
R
Press the remote trunk opening/closing switch (on the driver's door).
R
Press the trunk closing switch.
R
Press the KEYLESS-GO locking/closing switch.
R
Pull the trunk lid handle.
Even with the SmartKey removed from the starter switch or the SmartKey with KEYLESS­GO removed from the vehicle, the remote trunk opening/closing switch can be operated. Therefore, do not leave children unattended in the vehicle, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury.
Sedan: you can close the trunk lid automatically using the closing button4 or the locking button5.
Wagon: you can close the tailgate automatically using either the closing button or the locking button6.
Trunk/cargo compartment
Closing button and locking button (example: Sedan)
X
To close: press closing button : in the trunk lid/tailgate.
X
To close and lock simultaneously:
Press closing button ; in the trunk lid/ tailgate.
i
If you leave a KEYLESS-GO key in the trunk/cargo compartment, the trunk lid/ tailgate will not lock.

Opening/closing automatically from inside

WARNING
G
Keep an eye on the area at the rear end of the vehicle when operating the trunk lid/tailgate with
the remote operating switch on the door. Monitor the entire closing procedure to ensure that there is no risk of injury to anyone near the vehicle.
Release the switch on the door to interrupt the closing procedure.
The remote operating switch can also be used if the SmartKey has been removed from the starter switch or the KEYLESS-GO key has been removed from the vehicle. Never leave children with no adult supervision in the vehicle or with access to an unlocked vehicle. If unsupervised children have access to a
87
Opening/closing
4
For vehicles with the trunk lid remote closing feature only.
5
For vehicles with the trunk lid remote closing feature and KEYLESS-GO only.
6
For vehicles with KEYLESS-GO only.
Z
Trunk/cargo compartment
Information Provided by:
88
vehicle, it could lead to an accident and/or serious injury.
WARNING
G
Ensure that the trunk lid/tailgate is closed when
the engine is running and the vehicle is in motion. Among other dangers, deadly carbon monoxide (CO) may enter the vehicle interior and cause unconsciousness and even death.
You can open and close the trunk lid/tailgate from the driver's seat when the vehicle is stationary and unlocked.
Opening/closing
X
To open: pull remote operating switch for trunk lid/tailgate : until the trunk lid/ tailgate opens.
X
To close (Sedan): press remote operating switch for trunk lid : until the trunk lid is closed.
X
To close (Wagon): turn the SmartKey to position 1 or 2 in the ignition lock.
X
Press remote operating switch for tailgate : until the tailgate is closed.
!
Make
sure there is sufficient clearance to open the tailgate fully when setting the opening angle. The tailgate could otherwise be damaged. Ideally, set the opening angle outside.
Activating
X
To open the tailgate: pull the handle on the tailgate.
X
To stop the opening procedure at the desired
position: press the closing button
(Y page 86) in the tailgate or pull the handle on the outside of the tailgate again.
X
To store the position: press and hold the closing
button in the tailgate until you hear a short tone. The opening angle limiter is activated. The tailgate will now stop in the stored position when opening.
Deactivating
X
Press and hold the closing button (Y page 86) in the tailgate until you hear two short tones.

Locking the trunk separately (Sedan)

You
can lock the trunk separately. If you then unlock the vehicle centrally, the trunk remains locked and cannot be opened.
X
Close the trunk lid.
X
Take the mechanical key out of the SmartKey (Y page 77).

Limiting the opening angle of the tailgate (Wagon)

Important safety notes
You can limit the opening angle of the tailgate. This is possible in the top half of its opening range, up to approximately 8 in (20 cm) before the stop.
X
Information Provided by:
Insert the mechanical key into the trunk lid lock as far as the stop.
X
Turn the mechanical key clockwise from position 1 to position 2.
X
Remove the mechanical key.
X
Insert the mechanical key into the SmartKey.

Unlocking the trunk (Sedan)

!
The trunk lid swings upwards when
opened.
Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the SmartKey or KEYLESS-GO, use the mechanical key.
If you use the mechanical key to unlock and open the trunk lid, the anti-theft alarm system will be triggered (Y page 72).
X
Take the mechanical key out of the SmartKey (Y page 77).
X
Insert the mechanical key into the trunk lid lock as far as the stop.
Trunk/cargo compartment

Trunk emergency release (Sedan)

You can open the trunk lid from inside the vehicle with the emergency release button.
X
Briefly press emergency release button :. The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with the trunk lid emergency release when the vehicle is stationary or while driving.
Trunk lid emergency release light:
R
emergency release button : flashes for 30 minutes after the trunk lid is opened.
R
emergency release button : flashes for 60 minutes after the trunk lid is closed.
The trunk lid emergency release does not open the trunk lid if the battery is disconnected or discharged.
89
Opening/closing
X
Turn the mechanical key counter-clockwise from position 1 as far as it will go to position 2. The trunk is unlocked.
X
Turn the mechanical key back to position 1 and remove it.
X
Insert the mechanical key into the SmartKey.

Tailgate emergency release (Wagon)

If the tailgate can no longer be opened from outside the vehicle, use the emergency release on inside of the tailgate.
vehicles with a folding bench seat you can
On open the tailgate from inside the vehicle using the handle.
X
Take the mechanical key out of the SmartKey (Y page 77).
To open the tailgate completely, a minimum clearance of 6.36 ft (
1.94 m) above the
ground is necessary.
Z

Side windows

Information Provided by:
90
!
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
there is sufficient clearance above and
that behind the tailgate.
X
Insert mechanical key ; into opening in
Opening/closing
trim :.
X
Turn mechanical key ; 90° clockwise.
X
Push mechanical key ;
in the direction of
the arrow and open the tailgate.
Side windows

Important safety notes

WARNING
G
When opening or closing the door windows, make sure that there is no danger of anyone being harmed by the opening/closing procedure.
The door windows are equipped with automatic feature. If in automatic mode a door window encounters an obstruction that blocks its path, the anti-entrapment feature will stop the door window and open it slightly.
The door windows operate differently when the switch is pulled. See the "Problems with door windows" section for details.
The closing of the door windows can be immediately halted by releasing the switch or, if the switch was pulled past the resistance point and released, by either pressing or pulling the respective switch.
operation and the anti-entrapment
If a door window encounters an obstruction that blocks its path in a circumstance where you are closing the windows by pressing and holding the & button on the SmartKey or by pressing and holding the lock button (vehicles with KEYLESS-GO) on an outside door handle, the anti-entrapment feature will not operate.
Activate the override switch when children
riding in the back seats of the vehicle. The
are children may otherwise injure themselves, e.g. by becoming trapped in the door window opening.
WARNING
G
Do not keep any part of your body up against the
window pane when opening a window. The downward motion of the pane may pull that part of your body down between the window pane and the door frame and trap it there. If there is a risk of entrapment, release the switch and pull it to close the window.

Opening and closing the side windows

:
Front left
;
Front right
=
Rear right
?
Rear left
The switches for all side windows are located
the driver's door. There is also a switch on
on each door for the corresponding side window.
Side windows
Information Provided by:
91
The switches on the driver's door take precedence.
i
The side windows cannot be operated
from
the rear when the override feature for
the side windows is activated (Y page 62).
X
Turn the SmartKey to position 1 or 2 in the ignition lock.
X
To open: press the corresponding switch.
X
To close: pull the corresponding switch.
i
If you press the switch beyond the point of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.
i
You can continue to operate the side windows
after you switch off the engine or remove the SmartKey. This function is available for up to five minutes or until the driver's or front-passenger door is opened.

Convenience opening feature

You
can ventilate the vehicle before you start driving. To do this, the key is used to carry out the following functions simultaneously:
R
unlock the vehicle
R
open the side windows
R
open the sliding sunroof or the panorama roof with power tilt/sliding panel and the roller sunblinds
R
switch on the seat ventilation for the driver's seat
i
The convenience opening feature can only be operated using the SmartKey. The SmartKey must be close to the driver's door handle.
X
Point the tip of the SmartKey at the driver's door handle.
X
Press and hold the % button until the side
windows and the sliding sunroof or the panorama roof with power tilt/sliding panel are in the desired position.
If the roller sunblinds of the panorama roof with power tilt/sliding panel are closed, the roller sunblinds are opened first.
X
Press and hold the %
button again until the panorama roof with power tilt/sliding panel is in the desired position.
X
To interrupt convenience opening:
release the % button.

Convenience closing

General notes
When you lock the vehicle, you can simultaneously:
R
close the side windows
R
close the sliding sunroof or the panorama roof with power tilt/sliding panel
On
vehicles with a panorama roof with power tilt/sliding panel, you can then close the roller sunblinds.
WARNING
G
When closing the door windows and the sliding sunroof or panorama roof with power tilt/sliding panel, make sure that there is no danger
of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
R
Release the & button to stop the closing
procedure. To open, press and hold the
% button. To continue the closing
procedure after making sure that there is
no danger of anyone being harmed by the
closing procedure, press and hold the
& button.
Vehicles with KEYLESS-GO:
R
Release the sensor surface on the outside
door handle to stop the closing procedure.
R
Immediately pull on the same outside door
handle and hold firmly. The door windows
and the sliding sunroof or panorama roof
with power tilt/sliding panel will open for
as long as the door handle is held but the
door is not opened.
Opening/closing
Z
Side windows
Information Provided by:
92
Using the SmartKey
i
The SmartKey must be close to the
driver's door handle.
X
Point the tip of the SmartKey at the driver's door handle.
X
Press and hold the & button until the
windows and the sliding sunroof or the
side panorama roof with power tilt/sliding panel are fully closed.
X
Make sure that all the side windows and the sliding sunroof or panorama roof with power tilt/sliding panel are closed.
On vehicles with a panorama roof with power tilt/sliding panel:
Opening/closing
X
Press and hold the &
button again until the roller sunblinds of the panorama roof with power tilt/sliding panel close.
X
To interrupt convenience closing:
release the & button.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the vehicle. All the doors must be closed.
On vehicles with a panorama roof with power tilt/sliding panel:
X
Touch recessed sensor surface : on the door
handle again until the roller sunblinds of the panorama roof with power tilt/ sliding panel close.
X
To interrupt convenience closing:
release
recessed sensor surface : on the
door handle.

Resetting the side windows

You must reset each side window if a side window can no longer be closed fully.
X
Close all the doors.
X
Turn the SmartKey to position 1
or 2 in the
ignition lock.
X
Pull the corresponding switch on the door control panel until the side window is completely closed. (Y page 90)
X
Hold the switch for an additional second.
If the side window opens again slightly:
X
Immediately pull the corresponding switch on the door control panel until the side window is completely closed
X
Hold the switch for an additional second.
X
If the corresponding side window remains
(Y page 90).
closed after the button has been released, the side window has been reset correctly. If this is not the case, repeat the steps above again.
X
Touch recessed sensor surface : on the
handle until the side windows and the
door sliding sunroof or the panorama roof with power tilt/sliding panel are fully closed.
i
Make sure you only touch recessed
sensor surface :.
X
Make sure that all the side windows and the sliding sunroof or panorama roof with power tilt/sliding panel are closed.

Problems with the side windows

Problem:
a side window cannot be closed because it is blocked by objects, e.g. leaves in the window guide.
X
Remove the objects.
X
Close the side window.
Problem: a side window cannot be closed and you cannot see the cause.

Sliding sunroof

Information Provided by:
93
WARNING
G
Closing the side windows with increased force or without the anti-entrapment feature could lead
to serious or even fatal injury. Make sure that nobody can become trapped when closing the side windows.
If a side window is obstructed during closing and reopens again slightly:
X
Immediately after the window blocks, pull the corresponding switch again until the side window has closed. The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X
Immediately after the window blocks, pull the corresponding switch again until the side window has closed. The
side window is closed without the anti-
entrapment feature.
WARNING
G
Pulling and holding the switch to close the door window immediately after it had been blocked to close without the anti-entrapment feature for as long as you hold the switch.
two times will cause the door window
Sliding sunroof

Important safety notes

Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/ sliding panel. In the following section, the
"sliding sunroof" refers to both types of
term sliding sunroof.
WARNING
G
When opening or closing the sliding sunroof, make sure that there is no danger of anyone being harmed by the opening/closing procedure.
The sliding sunroof is equipped with automatic
operation and the anti-entrapment
feature. If the movement of the sliding sunroof is blocked during the closing procedure, the sliding sunroof will stop and open slightly.
sliding sunroof operates differently when
The the sliding sunroof switch is pressed and held. See the "Problems with the sliding sunroof" section for more details.
The opening/closing procedure of the sliding sunroof can be immediately halted by releasing the sliding sunroof switch or, if the sliding sunroof switch was moved past the resistance point and released, by moving the sliding sunroof switch in any direction.
WARNING
G
The sliding sunroof is made out of glass. In the event of an accident, the glass may shatter. This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing their seat belts or not wearing them properly may be thrown out of the opening. Such an opening occupants wearing their seat belts properly, as entire body parts or portions of them may protrude from the passenger compartment.
!
also presents a potential for injury for
Only open the sliding sunroof if it is free of snow and ice. Otherwise, malfunctions may occur.
Do not allow anything to protrude from the sliding sunroof. Otherwise, the seals could be damaged.
!
The weather can change abruptly. It could start to rain or snow. Make sure that the sliding sunroof is closed when you leave the vehicle. The vehicle electronics can be damaged if water enters the vehicle interior.
i
Resonance noises can occur in addition to the usual airflow noises when the sliding sunroof is open. They are caused by minor pressure fluctuations in the vehicle interior. Change the position of the sliding sunroof or open a side window slightly to reduce or eliminate these noises.
Opening/closing
Z
Sliding sunroof
Information Provided by:
94

Operating the sliding sunroof

Opening and closing
i
You can continue to operate the sliding sunroof after switching off the engine or removing the SmartKey from the ignition
This function is available for up to five
lock. minutes or until the driver's or front­passenger door is opened.
Opening/closing
Overhead control panel
:
To raise
;
To open
=
To close/lower
X
Turn the SmartKey to position 1 ignition lock.
X
Press or pull the 3 switch in the corresponding direction.
i
If you press the 3 switch beyond the
of resistance, an automatic opening/
point closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.
When opening and raising the roof, automatic operation is only available if the sliding sunroof is in the closed position.
The sun protection cover automatically opens along with the sliding sunroof. You can open or close the sun protection cover manually when the sliding sunroof is raised or closed.
or 2 in the
Resetting
Reset the sliding sunroof if it does not move smoothly.
X
Turn the SmartKey to position 2 in the ignition lock.
X
Raise the sliding sunroof fully at the rear (Y page 94).
X
Keep the 3 switch pressed for another second.
X
Make sure that the sliding sunroof can be
opened and closed again (Y page 94).
fully
X
If this is not the case, repeat the steps above again.
!
If the sliding sunroof still cannot be opened or closed fully after resetting, contact a qualified specialist workshop.

Operating the panorama roof with power tilt/sliding panel

Opening and closing
Overhead control panel
:
To raise
;
To open
=
To close/lower
The panorama roof with power tilt/sliding panel can only be operated when the roller sunblind is open.
X
Turn the SmartKey to position 1
or 2 in the
ignition lock.
X
Push or pull the 3 switch in the corresponding direction.
Sliding sunroof
Information Provided by:
95
i
If you press the 3 switch beyond the
point
of resistance, an automatic opening/ closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.
Operating the sunblinds for the panorama
roof with power tilt/sliding
panel
General notes
The roller sunblinds shield the vehicle interior from sunlight. The two roller sunblinds can
be opened and closed together when the
only panorama roof with power tilt/sliding panel is closed.
WARNING
G
When opening or closing the roller sunblinds, make sure that no one can be injured.
The
roller sunblinds have automatic operation and an anti-entrapment feature. If the roller sunblinds are blocked during the closing procedure, the anti-entrapment feature stops the roller sunblinds and they open again slightly.
The opening and closing of the roller sunblinds can be terminated immediately by releasing the button. In automatic operation, press the button briefly in any direction to stop the roller sunblinds.
Opening and closing
Overhead control panel
:
To open
;
To open
=
To close
X
Turn the SmartKey to position 1
or 2 in the
ignition lock.
X
Press or pull the 3 switch in the corresponding direction.
i
If you press the 3 switch beyond the
of resistance, an automatic opening/
point closing process is started in the corresponding direction. You can stop automatic operation by operating the switch again.
Resetting the panorama roof with power tilt/sliding panel and the roller sunblinds
Reset the panorama roof with power tilt/ sliding panel and the roller sunblinds if the panorama roof with power tilt/sliding panel
the roller sunblinds do not move smoothly.
or
X
Turn the SmartKey to position 1 or 2 in the ignition lock.
X
Pull the 3
switch repeatedly to the point
of resistance in the direction of arrow = until the panorama roof with power tilt/ sliding panel is fully closed.
X
Keep the 3 switch pulled for an additional second.
Opening/closing
Z
Sliding sunroof
Information Provided by:
96
X
Pull the 3
switch repeatedly to the point
of resistance in the direction of arrow = until the roller sunblinds are fully closed.
X
Keep the 3 switch pulled for an additional second.
X
Make sure that the panorama roof with
tilt/sliding panel (Y page 94) and the
power roller sunblinds (Y page 95) can be fully opened again.
X
If this is not the case, repeat the steps above again.
!
If the panorama roof with power tilt/
panel and the roller sunblind cannot
sliding be fully opened or closed after resetting, contact a qualified specialist workshop.
Opening/closing

Problems with the sliding sunroof

Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/ sliding panel. In the following section, the term
"sliding sunroof" refers to both types of
sliding sunroof.
Problem: the sunroof cannot be closed and you cannot see the cause.
WARNING
G
You could be severely or even fatally injured when closing the sliding sunroof with increased closing force or if the anti­entrapment that nobody can become trapped when closing the sliding sunroof.
feature is deactivated. Make sure
If the sliding sunroof is obstructed again during closing and reopens again slightly:
X
Immediately after the sliding sunroof blocks, pull the 3 switch in the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed. The sliding sunroof is closed without the anti-entrapment feature.
WARNING
G
Pressing and holding the sliding sunroof switch to close the sliding sunroof immediately after it had been blocked two times will cause the sliding sunroof to close without the anti-entrapment feature for as long as you hold the switch.
!
If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a qualified specialist workshop.
If the sliding sunroof is obstructed during closing and reopens again slightly:
X
Immediately after the sliding sunroof blocks, pull the 3 switch in the overhead control panel down to the point of resistance and hold it until the sliding sunroof is closed. The
sliding sunroof is closed with increased
force.
Useful information .............................. 98
Information Provided by:
Correct driver's seat position ............ 98
Seats .................................................... 99
Steering wheel .................................. 107
Mirrors ............................................... 109
Memory function .............................. 111
97
Seats, steering wheel and mirrors

Correct driver's seat position

Information Provided by:
98

Useful information

i
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible.
Please note that your vehicle may not be equipped with all features described. This also applies to safety­related systems and functions.
i
Please read the information on qualified
specialist workshops (Y page 25).
Correct driver's seat position

Seats, steering wheel and mirrors

Observe the safety guidelines on seat adjustment (Y page 99).
X
Check whether you have adjusted seat = properly.
Electrical seat adjustment (Y page 100) When adjusting the seat, make sure:
R
you are as far away from the driver's air bag as possible.
R
you are sitting in a normal upright position.
R
you can fasten the seat belt properly.
R
you have moved the backrest to an almost vertical position.
R
you have set the seat cushion angle so that your thighs are gently supported.
R
you can depress the pedals properly.
X
Check whether the head restraint is adjusted properly
(Y page 100).
When doing so, make sure that you have adjusted the head restraint so that the back of your head is supported at eye level by the center of the head restraint.
Observe the safety guidelines on steering wheel adjustment (Y page 107).
X
Check whether steering wheel : is adjusted properly.
Adjusting the steering wheel electrically (Y page 107)
When adjusting the steering wheel, make sure:
R
you can hold the steering wheel with your arms slightly bent.
R
you can move your legs freely.
R
you can see all the displays in the instrument cluster clearly.
Observe the safety guidelines for seat belts (Y page 51).
X
Check whether you have fastened seat belt ; properly
(Y page 53).
The seat belt should:
R
fit snugly across your body
R
be routed across the middle of your shoulder
R
be routed in your pelvic area across the hip joints
X
Before starting off, adjust the rear-view mirror and the exterior mirrors (Y page 109) in such a way that you have a good view of road and traffic conditions.
X
Vehicles with a memory function: save
seat, steering wheel and exterior mirror
the settings (Y page 111).
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