Mercedes E-Class 2012, E 350 2012, E 63 AMG 2012 User Manual

E-Class
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Sedan and Wagon Operator's Manual
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In this Operator's Manual, you will find the following symbols:
WARNING
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Warning notes draw your attention to hazards that
endanger your health or life, or the health
or life of others.
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hazards that could cause damage to your
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This font indicates a display message in the multifunction display/COMAND display.
Parts of the software in the vehicle are subject to copyright according to © 2005 The FreeType Project http://www.freetype.org. All rights reserved.
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Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notes. This will help you to obtain the maximum pleasure from your vehicle and avoid endangering yourself and others.
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Operator's Manual
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Service Booklet
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Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company
2125846181
É212584618
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Information Provided by:
Contents
Information Provided by:
3
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 27
Safety ................................................... 37
Opening/closing ................................. 73
Seats, steering wheel and mirrors .... 97
Lights and windshield wipers .......... 113
Climate control ................................. 129
Driving and parking .......................... 143
On-board computer and displays .... 213
Stowing and features ....................... 273
Maintenance and care ...................... 307
Breakdown assistance ..................... 321
Wheels and tires ............................... 345
Technical data ................................... 379
Index
Information Provided by:
4
1, 2, 3 ...
115 V socket ......................................
295
12 V socket
see Sockets
4ETS
see ETS/4ETS (Electronic Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 192
4MATIC off-road system ................... 192
A
ABS (Anti-lock Braking System)
Display message
............................ 235
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 264
Activating/deactivating cooling
with air dehumidification ................. 134
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 225
Function/information .................... 207
Active Driving Assistance package . 206 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 225
Display message ............................ 250
Function/information .................... 210
Active Light System
Display message ............................ 244
Active multicontour seat .................. 102
Active service system PLUS
see ASSYST PLUS service interval display
ADAPTIVE BRAKE ................................. 69
Adaptive Highbeam Assist
Display message ............................ 245
Function/notes ............................. 118
Switching on/off (on-board
computer) ...................................... 227
Additives (engine oil) ........................ 388
Air bags
Display message ............................ 241
Front air bag (driver, front
passenger) ....................................... 41
Important safety notes .................... 40
Knee bag ..........................................
42 PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Pelvis air bag ................................... 43
Safety guidelines ............................. 39
Side impact air bag .......................... 42
Window curtain air bag .................... 44
Air-conditioning system
see Climate control
Air filter (display message) .............. 248
AIRMATIC
Display message ............................ 249
Function/notes ............................. 189
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 141
Important safety notes .................. 140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ........... 141
Setting the side air vents ............... 141
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
Ambient lighting (on-board
computer) .......................................... 227
AMG adaptive sport suspension
system ................................................ 190
AMG menu (on-board computer) ..... 230
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) ......... 72
Ashtray ............................................... 292
Assistance menu (on-board
computer) .......................................... 224
ASSYST PLUS
see ASSYST PLUS service interval display
Index
Information Provided by:
5
ATA (Anti-Theft Alarm system)
Activating/deactivating
................... 72
Function ........................................... 72
Switching off the alarm .................... 72
ATTENTION ASSIST
Activating/deactivating ................. 225
Display message ............................ 249
Function/notes ............................. 199
Audio menu (on-board computer) .... 221
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 245
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) .......................... 149
Automatic headlamp mode .............. 116
Automatic transmission
Automatic drive program ............... 157
Changing gear ............................... 155
DIRECT SELECT lever ..................... 153
Display message ............................ 257
Driving tips .................................... 155
Emergency running mode .............. 160
Kickdown ....................................... 156
Manual drive program .................... 158
Problem (malfunction) ................... 160
Program selector button ................ 156
Pulling away ................................... 147
Selector lever ................................ 152
Shift ranges ................................... 157
Starting the engine ........................ 147
Steering wheel paddle shifters ...... 157
Transmission position display ........ 153
Transmission positions .................. 155
Automatic transmission
emergency mode ............................... 160
B
Back support
see Lumbar support
Bag hook ............................................ 282
BAS (Brake Assist System) ................. 64
Basic settings
see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 64
Battery (SmartKey)
Checking .......................................... 78
Important safety notes .................... 78
Replacing ......................................... 78
Battery (vehicle)
Charging ........................................ 337
Display message ............................ 247
Important safety notes .................. 335
Jump starting ................................. 338
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating ................. 225
Notes/function .............................. 203
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 387
Bottle holder ...................................... 290
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 237
Notes ............................................. 388
Brake fluid level ................................ 312
Brake lamps
Display message ............................ 243
Brakes
ABS .................................................. 64
BAS .................................................. 64
BAS PLUS ........................................ 64
Brake fluid (notes) ......................... 388
Display message ............................ 235
Driving tips .................................... 171
High-performance brake system .... 173
Important safety notes .................. 171
Maintenance .................................. 172
Parking brake ................................ 169
Warning lamp ................................. 263
Breakdown
see Flat tire see Towing away/tow-starting
Bulbs
see Changing bulbs
Index
Information Provided by:
6
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 320
Car wash ........................................ 314
Display ........................................... 318
Exterior lights ................................ 317
Gear or selector lever .................... 319
Matte finish ................................... 316
Night View Assist Plus ................... 318
Notes ............................................. 313
Paint .............................................. 316
Plastic trim .................................... 319
Power washer ................................ 315
Rear view camera .......................... 318
Roof lining ...................................... 320
Seat belt ........................................ 320
Seat cover ..................................... 320
Sensors ......................................... 317
Steering wheel ............................... 319
Tail pipes ....................................... 318
Trim pieces .................................... 319
Washing by hand ........................... 315
Wheels ........................................... 315
Windows ........................................ 317
Wiper blades .................................. 317
Wooden trim .................................. 319
Cargo compartment cover ............... 282
Cargo compartment enlargement ... 280
Cargo compartment floor ................. 286
Cargo net ........................................... 284
Attaching ....................................... 284
Cargo tie down rings ......................... 281
Car wash (care) ................................. 314
CD player/CD changer (on-board
computer) .......................................... 222
Cell phone
see Mobile phone
Center console
Lower section .................................. 33
Lower section (AMG vehicles) .......... 34
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 228
Locking/unlocking (SmartKey)
........ 74
Changing bulbs
High-beam headlamps ................... 123
Important safety notes .................. 121
Infrared lamp ................................. 123
Low-beam headlamps .................... 122
Overview of bulb types .................. 122
Parking lamps ................................ 123
Standing lamps (front) ................... 123
Turn signals (front) ......................... 124
Child-proof locks
Important safety notes .................... 61
Rear doors ....................................... 61
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 59
Special seat belt retractor ............... 59
Top Tether ....................................... 60
Cigarette lighter ................................ 293
Climate control
Automatic climate control (3-
zone) .............................................. 133
Controlling automatically ............... 135
Cooling with air dehumidification .. 134
Defrosting the windows ................. 138
Defrosting the windshield .............. 138
Dual-zone automatic climate
control ........................................... 131
Important safety notes .................. 130
Indicator lamp ................................ 135
Maximum cooling .......................... 138
Notes on using automatic climate
control ................................... 132, 134
Overview of systems ...................... 130
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 139
Index
Information Provided by:
7
Rear control panel ......................... 133
Refrigerant ..................................... 388
Setting the air distribution ............. 137
Setting the airflow ......................... 137
Setting the air vents
...................... 140
Setting the climate mode ............... 136
Setting the temperature ................ 136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 134
Switching residual heat on/off ...... 140
Switching the rear window
heating on/off ............................... 139
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 284
Cockpit
Overview .......................................... 28
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 332
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 117
Combined cargo cover and net ........ 283
Compass
Calibrating ..................................... 306
Calling up ....................................... 305
Setting ........................................... 305
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature .............. 91
Convenience opening feature ............ 91
Coolant (engine)
Checking the level ......................... 311
Display message ............................ 245
Notes ............................................. 389
Temperature (on-board computer) . 230
Temperature gauge ........................ 214
Warning lamp ................................. 268
Cooling
see Climate control
Cornering light function
Display message ............................ 242
Function/notes ............................. 118
Crash-responsive emergency
lighting ............................................... 121
Cruise control
Cruise control lever ....................... 176
Deactivating ...................................
177
Display message ............................ 254
Driving system ............................... 175
Function/notes ............................. 175
Important safety notes .................. 175
LIM indicator lamp ......................... 176
Setting a speed .............................. 176
Storing and maintaining current
speed ............................................. 176
Cup holder
Center console .............................. 289
Important safety notes .................. 289
Rear compartment ......................... 290
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25
D
Dashboard
see Cockpit
Data
see Technical data
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Display message ............................ 244
Switching on/off (on-board
computer) ...................................... 227
Switching on/off (switch) .............. 115
DEF
Adding ........................................... 165
Display message ............................ 248
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 227
Interior lighting .............................. 228
Diesel particle filter .......................... 171
Digital speedometer ......................... 219
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 318
Display messages
Calling up (on-board computer) ..... 234
Driving systems ............................. 249
Engine ............................................ 245
General notes ................................ 234
Index
Information Provided by:
8
Hiding (on-board computer) ........... 234
KEYLESS-GO
.................................. 259
Lights ............................................. 242
Safety systems .............................. 235
Service interval display .................. 312
SmartKey ....................................... 259
Tires ............................................... 254
Vehicle ........................................... 257
Distance display (on-board
computer) .......................................... 224
Distance recorder ............................. 219
see Odometer see Trip odometer
Distance warning (warning lamp) .... 270
DISTRONIC PLUS
Deactivating ................................... 184
Display message ............................ 252
Displays in the multifunction
display ........................................... 183
Driving tips .................................... 185
Function/notes ............................. 177
Important safety notes .................. 177
Setting the specified minimum
distance ......................................... 183
Warning lamp ................................. 270
Doors
Automatic locking (on-board
computer) ...................................... 228
Automatic locking (switch) ............... 83
Central locking/unlocking
(SmartKey) ....................................... 74
Control panel ................................... 36
Display message ............................ 258
Emergency locking ........................... 84
Emergency unlocking ....................... 83
Important safety notes .................... 82
Opening (from inside) ...................... 82
Drinking and driving ......................... 170
Drinks holder
see Cup holder
Drive program
Automatic ...................................... 157
Display ........................................... 153
Display (DIRECT SELECT lever) ...... 153
Manual ........................................... 158
SETUP (on-board computer) .......... 230
Drive program selector ..................... 156
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service ................. 313
Symmetrical low beam .................. 114
Driving on flooded roads .................. 173
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
ADAPTIVE BRAKE ............................. 69
BAS (Brake Assist System) .............. 64
BAS PLUS (Brake Assist System
PLUS) ............................................... 64
Electronic brake force distribution ... 69 ESP® (Electronic Stability
Program) .......................................... 66
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ........... 63
Overview .......................................... 63
PRE-SAFE® Brake ............................. 69
Driving systems
Active Blind Spot Assist ................. 207
Active Driving Assistance
package ......................................... 206
Active Lane Keeping Assist ............ 210
AIRMATIC ...................................... 189
AMG adaptive sport suspension
system ........................................... 190
ATTENTION ASSIST ........................ 199
Blind Spot Assist ............................ 203
Cruise control ................................ 175
Display message ............................ 249
DISTRONIC PLUS ........................... 177
HOLD function ............................... 187
Lane Keeping Assist ...................... 205
Lane Tracking package .................. 203
Night View Assist Plus ................... 200
Parking Guidance ........................... 195
PARKTRONIC ................................. 192
RACE START (AMG vehicles) .......... 188
Rear view camera .......................... 198
Driving tips
AMG ceramic brakes ..................... 173
Automatic transmission ................. 155
Brakes ........................................... 171
Index
Information Provided by:
9
Break-in period .............................. 144
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 171
Drinking and driving ....................... 170
Driving abroad ............................... 114
Driving on flooded roads ................ 173
Driving on wet roads ...................... 173
Exhaust check
............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 173
Icy road surfaces ........................... 175
Limited braking efficiency on
salted roads ................................... 171
Pedals ............................................ 170
Snow chains .......................... 174, 349
Symmetrical low beam .................. 114
Wet road surface ........................... 171
DVD audio (on-board computer) ...... 222
DVD-Video (on-board computer) ...... 222
E
EASY-ENTRY feature
Activating/deactivating
................. 229
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 108
Function/notes ............................. 108
Switching on/off ........................... 229
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 286
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 287
EBD (electronic brake force distribution)
Display message ............................ 236
Function/notes ................................ 69
ECO start/stop function
Deactivating/activating ................. 150
General information ....................... 148
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force Distribution)
Electronic Stability Program
see ESP® (Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Traction System)
Emergency release
Driver's door .................................... 83
Fuel filler flap ................................. 163
Trunk ............................................... 89
Vehicle ............................................. 83
Emergency spare wheel
Storage location ............................ 324
Stowing .......................................... 325
Emergency Tensioning Devices
Function ........................................... 56
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 89
Emissions purification
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 267
Display message ............................ 245
ECO start/stop function ................ 148
Emergency starting ........................ 342
Engine number ............................... 382
Irregular running ............................ 151
Starting problems .......................... 151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO ............. 147
Switching off .................................. 168
Engine electronics
Problem (malfunction) ................... 151
Engine oil
Adding ........................................... 310
Additives ........................................ 388
Checking the oil level ..................... 309
Checking the oil level using the
dipstick .......................................... 309
Display message ............................ 247
Filling capacity ............................... 384
Notes about oil grades ................... 387
Notes on oil level/consumption .... 309
Temperature (on-board computer) . 230
Viscosity ........................................ 388
10
Information Provided by:
Index
ESP® (Electronic Stability Program)
AMG menu (on-board computer) ... 230 Deactivating/activating (AMG
vehicles) .......................................... 67
Deactivating/activating (except
AMG vehicles) ................................ 224
Deactivating/activating (notes;
except AMG vehicles) ...................... 66
Display message
............................ 235
ETS/4ETS ........................................ 66
Function/notes ................................ 66
Important safety information ........... 66
Warning lamp ................................. 264
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaust check ................................... 170
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 109
Dipping (automatic) ....................... 110
Folding in/out (automatically) ....... 110
Folding in/out (electrically) ........... 109
Folding in when locking (on-board
computer) ...................................... 230
Out of position (troubleshooting) ... 110
Setting ........................................... 110
Storing settings (memory
function) ........................................ 111
Storing the parking position .......... 110
Eyeglasses compartment ................. 275
F
Filler cap
see Fuel filler flap
First-aid kit ......................................... 322
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 329
MOExtended run-flat system ......... 334
Preparing the vehicle ..................... 325
Raising the vehicle ......................... 330
TIREFIT kit ...................................... 326
Floormat ............................................. 306
Folding bench seat (cargo
compartment) .................................... 103
Front fog lamps ................................. 116
Display message
............................ 243
Switching on/off ........................... 116
Front windshield
see Windshield
Fuel
Additives ........................................ 386
Consumption statistics .................. 219
Displaying the current
consumption .................................. 219
Displaying the range ...................... 219
Driving tips .................................... 170
Fuel gauge ....................................... 29
Important safety notes .................. 385
Premium-grade unleaded gasoline . 385
Problem (malfunction) ................... 164
Refueling ........................................ 160
Specifications ................................ 385
Tank content/reserve fuel ............. 384
Fuel filler flap
Emergency release ........................ 163
Opening/closing ............................ 162
Fuel filter (display message) ............ 248
Fuel level
Calling up the range (on-board
computer) ...................................... 219
Fuel tank
Capacity ........................................ 384
Problem (malfunction) ................... 164
Fuse allocation chart (vehicle tool
kit) ...................................................... 322
Fuses
Allocation chart ............................. 343
Before changing ............................. 343
Fuse box in the cargo
compartment ................................. 344
Fuse box in the engine
compartment ................................. 343
Fuse box in the trunk ..................... 343
Important safety notes .................. 342
G
Garage door opener
Clearing the memory
..................... 305
Notes ............................................. 302
Index
Information Provided by:
11
Opening/closing the garage door .. 304 Programming (button in the rear-
view mirror) ................................... 302
Gasoline ............................................. 161
Gear indicator (on-board
computer) .......................................... 230
Gear or selector lever (cleaning
guidelines) ......................................... 319
Genuine Mercedes-Benz parts ......... 380
Glove box ........................................... 274
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 118
Headlamp cleaning system
Notes ............................................. 389
Headlamps
Adding fluid to cleaning system ..... 311
Cleaning system (function) ............ 117
Fogging up ..................................... 120
see Automatic headlamp mode
Head restraints
Adjusting ....................................... 100
Adjusting (angle) ............................ 100
Adjusting (electrically) ................... 101
Adjusting (rear) .............................. 101
Installing/removing (rear) .............. 102
Luxury ............................................ 101
see NECK-PRO head restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 123
Display message ............................ 243
Switching Adaptive Highbeam
Assist on/off ................................. 118
Switching on/off ........................... 117
Hill start assist .................................. 148
HOLD function
Display message ............................ 250
Function/notes ............................. 187
Hood
Closing ........................................... 309
Display message ............................ 258
Opening ......................................... 308
Hydroplaning ..................................... 173
I
Ignition lock
see Key positions
Immobilizer .......................................... 71
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Infrared lamps (changing bulbs) ...... 123
Insect protection on the radiator .... 309
Instrument cluster
Overview .......................................... 29
Settings ......................................... 226
Warning and indicator lamps ........... 30
Instrument cluster lighting ................ 29
Instrument lighting
see Instrument cluster lighting
Interior lighting
Automatic control .......................... 120
Delayed switch-off (on-board
computer) ...................................... 228
Emergency lighting ........................ 121
Manual control ............................... 121
Overview ........................................ 120
Reading lamp ................................. 120
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 227
see Interior lighting
J
Jack
Storage location ............................ 322
Using ............................................. 330
Jump starting (engine) ...................... 338
K
Key
see SmartKey
KEYLESS-GO
Convenience closing feature ............ 92
Display message ............................ 259
Locking ............................................ 75
Start/Stop button .......................... 145
Starting the engine ........................ 147
Unlocking ......................................... 75
12
Information Provided by:
Index
Key positions
KEYLESS-GO
.................................. 145
SmartKey ....................................... 145
Kickdown
Driving tips .................................... 156
Manual drive program .................... 159
Knee bag .............................................. 42
L
Lamps
see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 225
Display message ............................ 250
Function/information .................... 205
Lane Tracking package ..................... 203
Lap time (RACETIMER) ...................... 231
LATCH-type (ISOFIX) child seat
anchors ................................................ 59
License plate lamp (display
message) ............................................ 243
Lighting
see Lights
Lights
Activating/deactivating the interior lighting delayed switch-off . 228
Automatic headlamp mode ............ 116
Cornering light function ................. 118
Display message ............................ 242
Driving abroad ............................... 114
Fog lamps ...................................... 116
Hazard warning lamps ................... 118
High beam flasher .......................... 117
High-beam headlamps ................... 117
Light switch ................................... 114
Low-beam headlamps .................... 115
Parking lamps ................................ 114
Rear fog lamp ................................ 116
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 227
Switching Adaptive Highbeam
Assist on/off ................................. 227
Switching the daytime running lamps on/off (on-board
computer) ...................................... 227
Switching the daytime running
lamps on/off (switch) .................... 115
Switching the exterior lighting delayed switch-off on/off (on-
board computer) ............................ 227
Switching the surround lighting
on/off (on-board computer) .......... 227
Turn signals ................................... 117
see Changing bulbs see Interior lighting
Light sensor (display message) ....... 245
LIM indicator lamp
Cruise control ................................ 176
DISTRONIC PLUS ........................... 180
Loading guidelines ............................ 274
Locking
see Central locking
Locking (doors)
Automatic ........................................ 83
Emergency locking ........................... 84
From inside (central locking
button) ............................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 228
Low-beam headlamps
Changing bulbs .............................. 122
Display message ............................ 242
Setting for driving abroad
(symmetrical) ................................. 114
Switching on/off ........................... 115
Luggage holder (EASY-PACK load-
securing kit) ....................................... 285
Lumbar support
Adjusting the 4-way lumbar
support .......................................... 103
Luxury head restraints ..................... 101
M
M+S tires ................................... 174, 348
Maintenance
see
ASSYST PLUS service interval
display
Index
Information Provided by:
13
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 25
Massage function (PULSE) ............... 103
Matte finish (cleaning
instructions) ...................................... 316
mbrace
Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes .................. 296
Locating a stolen vehicle ............... 301
MB info call button ........................ 299
Remote vehicle locking .................. 301
Roadside Assistance button .......... 298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking .............. 300
Mechanical key
Function/notes ................................ 77
Locking vehicle ................................ 84
Unlocking the driver's door .............. 83
Memory card (audio) ......................... 222
Memory function ............................... 111
Message memory (on-board
computer) .......................................... 234
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror
Mobile phone
Menu (on-board computer) ............ 222
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 334
MP3
Operating ....................................... 222
see separate operating instructions
Multifunction display
Function/notes ............................. 216
Permanent display ......................... 226
Multifunction steering wheel
Operating the on-board computer .
215
Overview .......................................... 31
N
Navigation
Menu (on-board computer) ............ 220
On-board computer ....................... 220
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 50
Resetting after being triggered ........ 51
Night View Assist Plus
Activating/deactivating ................. 201
Cleaning ......................................... 318
Function/notes ............................. 200
Problem (malfunction) ................... 203
Notes on breaking-in a new
vehicle ................................................ 144
O
Occupant Classification System (OCS)
Faults ............................................... 49
Operation ......................................... 44
System self-test
............................... 47
Occupant safety
Children in the vehicle ..................... 56
System overview .............................. 38
Octane number (fuel) ........................ 385
Odometer ........................................... 219
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 230
Assistance menu ........................... 224
Audio menu ................................... 221
Convenience submenu .................. 229
Displaying a service message ........ 313
Display messages .......................... 234
DISTRONIC PLUS ........................... 183
Factory settings submenu ............. 230
Important safety notes .................. 214
Instrument cluster submenu .......... 226
Lighting submenu .......................... 227
14
Information Provided by:
Index
Menu overview .............................. 218
Message memory
.......................... 234
Navigation menu ............................ 220
Operating video DVD ..................... 222
Operation ....................................... 215
RACETIMER ................................... 231
Service menu ................................. 226
Settings menu ............................... 226
Standard display ............................ 219
Telephone menu ............................ 222
Trip menu ...................................... 219
Vehicle submenu ........................... 228
Operating system
see On-board computer
Outside temperature display ........... 215
Overhead control panel ...................... 35
Override feature
Rear side windows ........................... 62
P
Paint code number ............................ 381
Paintwork (cleaning instructions) ... 316
Panic alarm .......................................... 62
Panorama roof with power tilt/ sliding panel
Opening/closing .............................. 94
Opening/closing the roller
sunblind ........................................... 95
Problem (malfunction) ..................... 96
Resetting ......................................... 95
Panorama sliding sunroof
Important safety notes
.................... 93
Parcel net ........................................... 277
Parking ............................................... 167
Important safety notes .................. 167
Parking brake ................................ 169
Position of exterior mirror, front-
passenger side ............................... 110
Rear view camera .......................... 198
see PARKTRONIC
Parking aid
Parking Guidance ........................... 195
see Exterior mirrors see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 169
Parking Guidance
Display message
............................ 251
Important safety notes .................. 195
Parking lamps (changing bulbs) ...... 123
PARKTRONIC
Deactivating/activating ................. 194
Driving system ............................... 192
Function/notes ............................. 192
Problem (malfunction) ................... 195
Range of the sensors ..................... 193
Warning display ............................. 193
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 44
Pedals ................................................. 170
Permanent four-wheel drive
see 4MATIC (permanent four­wheel drive)
Plastic hooks ..................................... 281
Plastic trim (cleaning instructions) . 319
Power washers .................................. 315
Power windows
see Side windows
PRE-SAFE® (Preventive occupant safety system)
Display message ............................ 237
Operation ......................................... 50
PRE-SAFE® Brake (vehicles with DISTRONIC PLUS)
Display message ............................ 238
Function/notes ................................ 69
Switching on/off ........................... 225
Warning lamp ................................. 270
Preventive occupant safety system
see PRE-SAFE® (Preventive occupant safety system)
Product information ............................ 22
Program selector button .................. 156
Pulling away
Automatic transmission ................. 147
Q
Qualified specialist workshop ........... 25
Index
Information Provided by:
15
R
RACE START (AMG vehicles) ............. 188
RACETIMER (on-board computer) .... 231
Radar sensor system
Activating/deactivating
................. 229
Display message ............................ 250
Radiator cover ................................... 309
Radio
Selecting a station ......................... 221
see separate operating instructions
Reading lamp ..................................... 120
Rear axle level control (AMG adaptive sport suspension
system) .............................................. 191
Rear compartment
Setting the airflow ......................... 137
Setting the air vents ...................... 141
Setting the temperature ................ 136
Rear fog lamp
Display message ............................ 244
Switching on/off ........................... 116
Rear seat
Display message ............................ 258
Folding the backrest forwards/
back ............................................... 279
Rear sill protector ............................. 287
Rear view camera
Cleaning instructions ..................... 318
Function/notes ............................. 198
Rear-view mirror
Anti-glare (manual) ........................ 109
Dipping (automatic) ....................... 110
Rear window blind ............................ 292
Rear window defroster
Problem (malfunction) ................... 139
Rear window heating
Switching on/off ........................... 139
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Refueling
Fuel gauge ....................................... 29
Important safety notes .................. 160
Refueling process .......................... 162
see Fuel
Remote control
Garage door opener ....................... 302
Reporting
Malfunctions relevant to safety ........
25
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 248
Warning lamp ................................. 267
see Fuel
Residual heat (climate control) ........ 140
Restraint system
see SRS (Supplemental Restraint System)
Retaining hook .................................. 282
Reverse gear
Engaging (automatic
transmission) ................................. 152
Reversing lamps (display
message) ............................................ 244
Roadside Assistance (breakdown) .... 23
Roller blind
see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 95
Rear side windows ......................... 291
Rear window .................................. 292
Roof carrier ........................................ 288
Roof lining and carpets (cleaning
guidelines) ......................................... 320
Roof load (maximum) ........................ 390
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 220
S
Safety
Children in the vehicle ..................... 56
Child restraint systems .................... 56
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
16
Information Provided by:
Index
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 54
Adjusting the height .........................
Belt force limiters ............................ 56
center rear-compartment seat ......... 55
Cleaning ......................................... 320
Correct usage .................................. 52
Emergency Tensioning Devices ........ 56
Fastening ......................................... 53
Important safety guidelines ............. 51
Releasing ......................................... 55
Safety guidelines ............................. 39
Special seat belt retractor ............... 59
Switching belt adjustment on/off
(on-board computer) ...................... 229
Warning lamp ................................. 261
Warning lamp (function) ................... 55
Seats
Active multicontour seat ................ 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint .......... 100
Cleaning the cover ......................... 320
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back ....... 280
Important safety notes .................... 99
Seat heating problem .................... 106
Seat ventilation problem ................ 106
Storing settings (memory
function) ........................................ 111
Switching seat heating on/off ....... 105
Switching seat ventilation on/off .. 106
Sensors (cleaning instructions) ....... 317
Service
see ASSYST PLUS service interval display
Service interval display
Displaying service messages ......... 313
Hiding service messages ............... 313
Notes ............................................. 313
Service messages .......................... 312
Service menu (on-board computer) . 226 Service products
Brake fluid ..................................... 388
Capacities ...................................... 384
Coolant (engine) ............................ 389
DEF special additives ..................... 387
Engine oil ....................................... 387
54
Fuel ................................................
Important safety notes .................. 382
Refrigerant (air-conditioning
system) .......................................... 388
Washer fluid ................................... 389
Settings
Factory (on-board computer) ......... 230
On-board computer ....................... 226
Setting the air distribution ............... 137
Setting the airflow ............................ 137
SETUP (on-board computer) ............. 230
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 244
Side windows
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Skibag ................................................ 277
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 94
Problem (malfunction) ..................... 96
Resetting ......................................... 94
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 78
Changing the programming ............. 77
Checking the battery ....................... 78
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Display message ............................ 259
Door central locking/unlocking ....... 74
Important safety notes .................... 74
Loss ................................................. 80
Mechanical key ................................ 77
Positions (ignition lock) ................. 145
Problem (malfunction) ..................... 80
Starting the engine ........................ 147
Snow chains .............................. 174, 349
385
Index
Information Provided by:
17
Sockets
Center console .............................. 294
Luggage compartment ................... 295
Points to observe before use ......... 294
Rear compartment ......................... 294
Spare wheel
Notes/data .................................... 373
Storage location ............................ 324
Stowing ..........................................
see Emergency spare wheel
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 219
In the Instrument cluster ................. 29
Segments ...................................... 215
Selecting the unit of
measurement ................................ 226
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 67
Warning lamp ................................. 265
SRS (Supplemental Restraint System)
Display message ............................ 238
Introduction ..................................... 38
Warning lamp ................................. 266
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 123
Display message ............................ 244
Switching on/off ........................... 114
Starting (engine) ................................ 146
Station
see Radio
Steering (display message) .............. 259
Steering wheel
Adjusting (electrically) ................... 107
Button overview ............................... 31
Buttons (on-board
computer) ...................................... 215
Important safety notes .................. 107
Paddle shifters ............................... 157
Steering wheel heating .................. 107
Storing settings (memory
function) ........................................ 111
Steering wheel (cleaning
instructions) ...................................... 319
Steering wheel heating
Problem (malfunction) ................... 107
Switching on/off
........................... 107
Steering wheel paddle shifters ........ 157
Stopwatch (RACETIMER) ................... 231
Stowage compartments
325
Armrest (under) ............................. 275
Cup holders ................................... 289
Eyeglasses compartment ............... 275
Glove box ....................................... 274
Important safety information ......... 274
Parcel net ...................................... 277
Rear ............................................... 276
Stowage space
Center console .............................. 275
Stowage well beneath the trunk
floor .................................................... 286
Summer opening
see Convenience opening feature
Summer tires ..................................... 348
Sun visor ............................................ 290
Supplemental Restraint System
see SRS (Supplemental Restraint System)
Surround lighting (on-board
computer) .......................................... 227
Suspension tuning
AIRMATIC ...................................... 190
AMG adaptive sport suspension
system ........................................... 191
SETUP (on-board computer) .......... 230
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............ 72
T
Tachometer ........................................ 215
Tailgate
Display message
............................ 258
Emergency unlocking ....................... 89
Important safety notes .................... 84
Limiting the opening angle ............... 88
Opening/closing .............................. 85
18
Information Provided by:
Index
Opening/closing (automatically
from inside) ......................................
Opening/closing (automatically
from outside) ................................... 86
Tail lamps
Display message ............................ 243
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 380
Tires/wheels ................................. 371
Vehicle data ................................... 390
TELEAID
Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes .................. 296
Locating a stolen vehicle ............... 301
MB info call button ........................ 299
Remote vehicle locking .................. 301
Roadside Assistance button .......... 298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking .............. 300
Telephone
Accepting a call ............................. 223
Display message ............................ 259
Menu (on-board computer) ............ 222
Number from the phone book ........ 223
Redialing ........................................ 223
Rejecting/ending a call ................. 223
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 286
Temperature
Coolant .......................................... 214
Coolant (on-board computer) ......... 230
Engine oil (on-board computer) ...... 230
Outside temperature ...................... 215
Setting (climate control) ................ 136
Theft deterrent locking system
Immobilizer ...................................... 71
Through-loading ................................ 278
Through-loading feature ................... 279
Tilt/sliding sunroof
87
see Sliding sunroof
Timing (RACETIMER) ......................... 231
Tiredness assistant
see ATTENTION ASSIST
TIREFIT kit .......................................... 326
Tire pressure
Calling up (on-board computer) ..... 355
Checking manually ........................ 353
Display message ............................ 254
Maximum ....................................... 352
Notes ............................................. 351
Not reached (TIREFIT) .................... 327
Pressure loss warning .................... 353
Reached (TIREFIT) .......................... 328
Recommended ............................... 349
Tire pressure monitoring system
Function/notes ............................. 355
Restarting ...................................... 357
Warning lamp ................................. 271
Tires
Aspect ratio (definition) ................. 369
Average weight of the vehicle
occupants (definition) .................... 368
Bar (definition) ............................... 367
Characteristics .............................. 367
Checking ........................................ 347
Definition of terms ......................... 367
Direction of rotation ...................... 371
Display message ............................ 254
Distribution of the vehicle
occupants (definition) .................... 370
DOT, Tire Identification Number
(TIN) ............................................... 366
DOT (Department of
Transportation) (definition) ............ 367
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 368
GVW (Gross Vehicle Weight)
(definition) ..................................... 368
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 368
Important safety notes .................. 346
Increased vehicle weight due to
optional equipment (definition) ...... 368
Kilopascal (kPa) (definition) ........... 369
Labeling (overview) ........................ 363
Load bearing index (definition) ...... 370
Index
Information Provided by:
19
Load index ..................................... 366
Load index (definition) ................... 369
Maximum loaded vehicle weight
(definition) ..................................... 368
Maximum load on a tire
(definition) ..................................... 369
Maximum permissible tire
pressure (definition) .......................
Maximum tire load ......................... 361
Maximum tire load (definition) ....... 369
Optional equipment weight
(definition) ..................................... 369
PSI (pounds per square inch)
(definition) ..................................... 369
Replacing ....................................... 370
Service life ..................................... 347
Sidewall (definition) ....................... 369
Speed rating (definition) ................ 368
Storing ........................................... 371
Structure and characteristics
(definition) ..................................... 367
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 370
Tire bead (definition) ...................... 369
Tire pressure (definition) ................ 369
Tire pressures (recommended) ...... 368
Tire size (data) ............................... 371
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 347
Tire tread (definition) ..................... 369
Total load limit (definition) ............. 370
Traction ......................................... 362
Traction (definition) ....................... 370
Tread wear ..................................... 362
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 368
Unladen weight (definition) ............ 369
Wear indicator (definition) ............. 370
Wheel rim (definition) .................... 368
see Flat tire
Top Tether ............................................ 60
Towing
Important safety guidelines ........... 340
Installing the towing eye ................ 340
Removing the towing eye ............... 341
With the rear axle raised ................ 341
Towing away
With both axles on the ground ....... 341
Tow-starting
Emergency engine starting ............ 342
Important safety notes .................. 340
369
Transmission
see Automatic transmission
Transporting the vehicle .................. 342
Trim pieces (cleaning instructions) . 319 Trip computer (on-board
computer) .......................................... 219
Trip meter
see Trip odometer
Trip odometer
Calling up ....................................... 219
Resetting (on-board computer) ...... 220
Trunk
Emergency release .......................... 89
Important safety guidelines ............. 84
Locking separately ........................... 88
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Trunk lid
Display message ............................ 258
Opening/closing .............................. 84
Turn signals
Changing bulbs (front) ................... 124
Display message ............................ 242
Switching on/off ........................... 117
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
20
Information Provided by:
Index
V
Vanity mirror (in sun visor) .............. 291
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26
Display message
............................ 257
Equipment ....................................... 22
Individual settings .......................... 226
Limited Warranty ............................. 26
Loading .......................................... 358
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 75
Lowering ........................................ 333
Maintenance .................................... 23
Parking for a long period ................ 169
Pulling away ................................... 147
Raising ........................................... 330
Reporting problems ......................... 25
Towing away .................................. 340
Transporting .................................. 342
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 75
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
see Technical data
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 381
Vehicle level
AIRMATIC ...................................... 189
Vehicle level (display message) ....... 249
Vehicle tool kit .................................. 322
Video (DVD) ........................................ 222
VIN ...................................................... 381
W
Warning and indicator lamps
ABS
................................................ 264
Brakes ........................................... 263
Check Engine ................................. 267
Coolant .......................................... 268
Cruise control ................................ 176
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP® .............................................. 264
ESP® OFF .......................................
265
Fuel tank ........................................ 267
LIM (DISTRONIC PLUS) .................. 180
Overview .......................................... 30
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Reserve fuel ................................... 267
Seat belt ........................................ 261
SPORT handling mode ................... 265
SRS ................................................ 266
Tire pressure monitor .................... 271
Warranty ............................................ 381
Washer fluid
Display message ............................ 259
see Windshield washer system
Wheel bolt tightening torque ........... 333
Wheel chock ...................................... 329
Wheels
Changing a wheel .......................... 329
Checking ........................................ 347
Cleaning ......................................... 315
Important safety notes .................. 346
Interchanging/changing ................ 370
Mounting a wheel .......................... 332
Removing a wheel .......................... 331
Storing ........................................... 371
Tightening torque ........................... 333
Wheel size/tire size ....................... 371
Window curtain air bag
Display message ............................ 239
Operation ......................................... 44
Windows
Cleaning ......................................... 317
see Side windows
Windshield
Defrosting ...................................... 138
Windshield washer system .............. 311
Notes ............................................. 389
Windshield wipers
Problem (malfunction) ................... 126
Rear window wiper ........................ 125
Replacing the wiper blades ............ 125
Switching on/off ........................... 124
Winter driving
Information Provided by:
Important safety notes
.................. 348
Slippery road surfaces ................... 175
Snow chains .......................... 174, 349
Winter operation
Radiator cover ............................... 309
Winter tires
M+S tires ............................... 174, 348
Wiper blades
Cleaning ......................................... 317
Important safety notes .................. 125
Replacing (rear window) ................ 126
Replacing (windshield) ................... 125
Wooden trim (cleaning
instructions) ...................................... 319
Index
21

Introduction

Information Provided by:
22

Product information

Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle.
Mercedes-Benz
tests genuine parts as well as conversion parts and accessories which have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Mercedes-Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.

Operator's Manual

Notes on the Operator's Manual

Operator's Manual contains a great deal
This of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.

Vehicle equipment

This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions.
The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.

Service and vehicle operation

Service and literature

vehicle is covered under the terms of the
Your warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
R
State Warranty Enforcement Laws (Lemon Laws)
Introduction
Information Provided by:
23

Information for customers in California

California law you may be entitled to a
Under replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or
malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350

Maintenance

The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.

Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA) 1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

Change of address or change of ownership

In the event of a change of address, please send us the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372)
or Customer Service Center (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
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If you bought this vehicle used, be sure to send
in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes­Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.

Vehicle operation outside the USA and Canada

If you plan to operate your vehicle in foreign countries, please be aware that:
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facilities or replacement parts may
service not be readily available.
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unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9

Operating safety

Safety notes

WARNING
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Work improperly carried out on electronic components and associated software could cause
them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle.
Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components.
Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.
Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving.
WARNING
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Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole.
If you feel a sudden significant vibration or ride
disturbance, or you suspect that damage
to your vehicle has occurred:
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turn on your hazard warning flashers.
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slow down carefully.
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drive with caution to an area which is a safe distance from the road.
Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.
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Qualified specialist workshop

An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required
on your vehicle. This is especially the
case for work relevant to safety. Observe the notes in the service booklet. Always have the following work carried out at
an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components

Proper use

WARNING
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There are various warning stickers affixed to your
vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sticker clearly states that you may do so.
If you remove any warning stickers, you or others could fail to recognize certain dangers and be injured.
contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and
rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9

Reporting malfunctions relevant to safety

For the USA only: The following text is reproduced as required
of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.
The proper use of the vehicle requires that you familiarize yourself with the following information and rules:
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safety notes in this Operator's Manual
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technical data in this Operator's Manual
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles

Problems with your vehicle

you should experience a problem with your
If vehicle, particularly one that you believe may affect its safe operation, we urge you to
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
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To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.
You can also obtain additional information about vehicle safety from:
http://www.safercar.gov.

Limited Warranty

!
Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz
Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.
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for use in arbitration of disputes that involve
Daimler AG, its affiliates or its sales
and service organizations
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as otherwise required or permitted by law.
Please observe the mbrace1 purchase agreement for further details on the recording and transfer of data by this system.

Data stored in the vehicle

Information about electronic data acquisition in the vehicle

(Including notice pursuant to California Code
§ 9951) Your vehicle records electronic data. If your
vehicle is equipped with mbrace1, data is transmitted in the event of an accident.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it:
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for safety research or vehicle diagnosis purposes
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with the consent of the vehicle owner
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on the instruction of prosecuting authorities
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The system is called TELE AID in Canada.
Cockpit ................................................. 28
Information Provided by:
Instrument cluster .............................. 29
Multifunction steering wheel ............. 31
Center console .................................... 32
Overhead control panel ...................... 35
Door control panel .............................. 36
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At a glance

Cockpit

Information Provided by:
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Cockpit

At a glance

Function Page
:
Steering wheel paddle shifters 157
;
Cruise control lever 176
=
Instrument cluster 29
?
Horn
A
DIRECT SELECT lever 153
B
PARKTRONIC warning display 192
C
Overhead control panel 35
D
Climate control systems 130
E
Ignition lock 145 Start/Stop button
145
Function Page
F
Adjusts the steering wheel electrically 107
Steering wheel heating 107
G
Combination switch 117
H
Parking brake 169
I
On-board diagnostics socket
J
Opens the hood 308
K
Releases the parking brake 169
L
Light switch 114
M
Night View Assist Plus 200
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