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B 250 2015
User Manual
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Mercedes B 250 2015 User Manual

B-Class
Operator's Manual
Order no. 65151739 13 Part no. 2465842000Edition A 2015
É2465842000pËÍ
2465842000
B-Class Operator's Manual
Publication details
Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the following websites:
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©
Daimler AG: Not to be reprinted, translated or otherwise reproduced, in whole or in part, without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
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70327 Stuttgart
Germany
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In this Operator's Manual you will find the fol­lowing symbols:
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WARNING
Warning notes make you aware of dangers which could pose a threat to your health or life, or to the health and life of others.
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Environmental note
Environmental notes provide you with infor­mation on environmentally aware actions or disposal.
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Notes on material damage alert you to dangers that could lead to damage to your vehicle.
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Practical tips or further information that could be helpful to you.
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This symbol indicates an instruction that must be followed.
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Several of these symbols in succes­sion indicate an instruction with sev­eral steps.
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This symbol tells you where you can find more information about a topic.
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This symbol indicates a warning or an instruction that is continued on the next page.
Dis play
This font indicates a display in the multifunction display/COMAND dis­play.
Parts of the software in the vehicle are pro­tected by copyright©2005 The FreeType Project http://www.freetype.org. All rights reserved.
As at 04.11.2013
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For your own safety and a longer vehicle life, follow the instruc­tions and warning notices in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes­Benz Limited Warranty.
The equipment or product designation of your vehicle may vary depending on:
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model
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order
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country specification
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availability
Mercedes-Benz therefore reserves the right to introduce changes in the following areas:
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design
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equipment
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technical features
The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
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Operator's Manual
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Maintenance Booklet
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Equipment-dependent supplements
Keep these documents in the vehicle at all times. If you sell the vehicle, always pass all documents on to the new owner.
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The technical documentation team at Daimler AG wishes you safe and pleasant motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2465842000
É2465842000pËÍ
Index ....................................................... 4
Introduction ......................................... 21
At a glance ........................................... 29
Safety ................................................... 39
Opening and closing ........................... 71
Seats, steering wheel and mirrors .... 89
Lights and windshield wipers .......... 101
Climate control ................................. 119
Driving and parking .......................... 133
On-board computer and displays .... 187
Stowage and features ...................... 249
Maintenance and care ...................... 279
Breakdown assistance ..................... 293
Wheels and tires ............................... 311
Technical data ................................... 345
Contents
3
1, 2, 3 ...
12 V socket
see Sockets
A
ABS (Anti-lock Braking System)
Display message ............................ 206
Function/notes ................................ 63
Warning lamp .................................238
Accident
Automatic measures after an acci-
dent ................................................. 56
Activating/deactivating cooling
with air dehumidification ................. 124
Active Parking Assist
Canceling ....................................... 177
Detecting parking spaces .............. 174
Display message ............................ 227
Exiting a parking space .................. 176
General notes ................................ 173
Important safety notes .................. 173
Parking .......................................... 175
ADAPTIVE BRAKE ................................. 69
Adaptive Brake Assist
Display message ............................ 214
Function/notes ................................ 65
Adaptive Highbeam Assist
Display message ............................ 221
Function/notes .............................106
Switching on/off ........................... 107
Additional speedometer ................... 201
Additives (engine oil) ........................ 349
Air bags
Deployment ..................................... 54
Display message ............................ 217
Front air bag (driver, front
passenger) ....................................... 47
Important safety notes .................... 46
Introduction ..................................... 46
Knee bag .......................................... 48
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................41
Side impact air bag .......................... 48
Window curtain air bag .................... 48
Air-conditioning system
see Climate control
Air vents
Important safety notes .................. 131
Rear ............................................... 132
Setting ........................................... 131
Setting the center air vents ........... 131
Setting the side air vents ............... 131
Alarm
ATA (Anti-Theft Alarm system) ......... 70
Switching off (ATA) .......................... 70
Switching the function on/off
(ATA) ................................................ 70
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 201
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 263
Assistance display (on-board com-
puter) .................................................. 198
Assistance menu (on-board com-
puter) .................................................. 197
ASSYST PLUS
Displaying a service message ........ 285
Hiding a service message .............. 285
Notes ............................................. 284
Resetting the service interval dis-
play ................................................ 285
Service message ............................ 284
Special service requirements ......... 285
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 70
Function ........................................... 70
Switching off the alarm .................... 70
ATTENTION ASSIST
Activating/deactivating ................. 199
Display message ............................ 225
Function/notes ............................. 181
Audio menu (on-board computer) .... 194
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
4
Index
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 221
see Lights
Automatic car wash (care) ...............286
Automatic engine start (ECO start/
stop function) ....................................137
Automatic engine switch-off (ECO
start/stop function) .......................... 137
Automatic headlamp mode .............. 103
Automatic transmission
Accelerator pedal position ............. 143
Automatic drive program ...............144
Changing gear ............................... 143
DIRECT SELECT lever ..................... 140
Drive program display .................... 141
Driving tips .................................... 143
Emergency running mode .............. 147
Engaging drive position .................. 142
Engaging neutral ............................ 142
Engaging reverse gear ................... 141
Engaging the park position ............ 141
Holding the vehicle stationary on
uphill gradients .............................. 143
Kickdown ....................................... 143
Manual drive program .................... 145
Overview ........................................ 140
Problem (malfunction) ................... 147
Program selector button ................ 144
Pulling away ................................... 136
Starting the engine ........................ 135
Steering wheel paddle shifters ...... 144
Transmission positions .................. 142
Automatic transmission emer-
gency mode ....................................... 147
B
Backup lamp
Changing bulbs .............................. 112
Display message ............................ 220
Bag hook ............................................ 257
BAS (Brake Assist System) ................. 63
Battery (SmartKey)
Checking .......................................... 74
Important safety notes .................... 74
Replacing ......................................... 74
Battery (vehicle)
Charging ........................................ 301
Display message ............................ 223
Important safety notes .................. 299
Jump starting ................................. 303
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating ................. 199
Display message ............................ 226
Notes/function .............................. 182
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 212
Notes ............................................. 350
Brake lamps
Changing bulbs .............................. 112
Display message ............................ 219
Brakes
ABS .................................................. 63
Adaptive Brake Assist ...................... 65
BAS .................................................. 63
Brake fluid (notes) ......................... 350
Display message ............................ 206
HOLD function ............................... 168
Important safety notes .................. 154
Maintenance .................................. 155
Parking brake ................................ 150
Riding tips ...................................... 154
Warning lamp ................................. 238
Breakdown
Where will I find...? ........................ 294
see Flat tire see Towing away see Tow-starting
Brightness control (instrument
cluster lighting) ................................... 31
Bulbs
see Replacing bulbs
C
California
Important notice for retail cus-
tomers and lessees .......................... 23
Calling up a malfunction
see Display messages
Index
5
Car
see Vehicle
Care
Carpets .......................................... 292
Car wash ........................................ 286
Display ...........................................290
Exhaust pipe .................................. 290
Exterior lights ................................ 289
Gear or selector lever .................... 291
General notes ................................ 285
Interior ...........................................290
Matte finish ................................... 287
Paint .............................................. 287
Plastic trim ....................................290
Power washer ................................ 287
Rear view camera .......................... 289
Roof lining ...................................... 292
Seat belt ........................................ 292
Seat cover ..................................... 291
Sensors ......................................... 289
Steering wheel ............................... 291
Trim pieces ....................................291
Washing by hand ........................... 286
Wheels ...........................................288
Windows ........................................ 288
Wiper blades .................................. 289
Wooden trim .................................. 291
Cargo compartment cover
Important safety notes .................. 258
Cargo compartment enlargement ... 254
Important safety notes .................. 254
Notes on use ................................. 256
Cargo compartment floor
Height adjustment ......................... 260
Important safety notes .................. 259
Opening/closing ............................ 259
Stowage well (under) ..................... 259
Cargo net
Attaching ....................................... 259
Important safety information ......... 259
Cargo tie down rings ......................... 257
Center console
Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board com-
puter) ............................................. 203
Locking/unlocking (SmartKey) ........72
Changing bulbs
Brake lamps ...................................112
Cornering light function ................. 112
High-beam headlamps ................... 111
License plate lighting ..................... 114
Low-beam headlamps .................... 110
Parking lamps ................................ 111
Rear fog lamp ................................ 112
Reversing lamps ............................ 112
Standing lamps (front) ................... 111
Tail lamps ...................................... 112
Turn signals (front) ......................... 111
Turn signals (rear) .......................... 112
Child-proof locks
Important safety notes .................... 61
Rear doors ....................................... 61
Children
In the vehicle ................................... 56
Restraint systems ............................ 57
Special seat belt retractor ...............57
Child seat
Forward-facing restraint system ...... 60
LATCH-type (ISOFIX) child seat
anchors ............................................ 58
On the front-passenger seat ............ 60
Rearward-facing restraint system .... 60
Top Tether .......................................59
Cigarette lighter ................................ 264
Cleaning
Mirror turn signal ...........................289
Climate control
Air-conditioning system ................. 121
Automatic climate control (dual-
zone) .............................................. 123
Controlling automatically ...............126
Cooling with air dehumidification .. 124
Defrosting the windows ................. 128
Defrosting the windshield .............. 128
General notes ................................ 120
Indicator lamp ................................ 126
Information about using auto-
matic climate control ..................... 123
Maximum cooling .......................... 128
6
Index
Notes on using the air-condition-
ing system .....................................121
Overview of systems ......................120
Problems with cooling with air
dehumidification ............................ 126
Problem with the rear window
defroster ........................................ 130
Refrigerant ..................................... 351
Refrigerant filling capacity ............. 352
Setting the air distribution ............. 127
Setting the airflow ......................... 127
Setting the air vents ......................131
Setting the temperature ................ 126
Switching air-recirculation mode
on/off ............................................ 130
Switching on/off ........................... 124
Switching residual heat on/off ...... 130
Switching the rear window
defroster on/off ............................ 129
Switching the ZONE function on/
off ..................................................127
Climate control system
Automatic engine start .................. 137
Automatic engine switch-off .......... 137
Deactivating/activating ................. 138
General information ....................... 137
Important safety notes .................. 137
Introduction ................................... 136
Cockpit
Overview .......................................... 30
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 199
Display message ............................ 206
Operation/notes .............................. 64
COLLISION PREVENTION ASSIST PLUS
Activating/deactivating ................. 199
Display message ............................ 213
Operation/notes .............................. 66
COMAND
see separate operating instructions
Combination switch .......................... 104
Compass
Calibrating ..................................... 277
Calling up ....................................... 276
Setting ...........................................276
Consumption statistics (on-board
computer) .......................................... 192
Convenience closing feature .............. 82
Convenience opening feature ............ 82
Coolant (engine)
Checking the level ......................... 283
Display message ............................ 222
Filling capacity ............................... 351
Important safety notes .................. 350
Temperature gauge ........................ 188
Warning lamp ................................. 244
Cooling
see Climate control
Copyright ............................................. 28
Cornering light function
Changing bulbs .............................. 112
Display message ............................ 218
Function/notes .............................105
Crash-responsive emergency light-
ing ....................................................... 108
Cruise control
Activation conditions ..................... 158
Cruise control lever ....................... 158
Deactivating ................................... 159
Display message ............................ 229
Driving system ............................... 158
General notes ................................ 158
Important safety notes .................. 158
Setting a speed .............................. 159
Storing and maintaining current
speed ............................................. 158
Cup holder
Center console .............................. 262
Important safety notes .................. 261
Rear compartment ......................... 262
see Cup holder
Customer Assistance Center
(CAC) ..................................................... 26
Customer Relations Department ....... 26
Index
7
D
Dashboard
see Instrument cluster
Data
see Technical data
Daytime running lamps
Display message ............................ 221
Switching on/off (on-board com-
puter) .............................................201
Switching on/off (switch) .............. 103
Declarations of conformity ................. 25
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 202
Interior lighting .............................. 202
Diagnostics connection ......................25
Digital speedometer .........................192
DIRECT SELECT lever
Automatic transmission ................. 140
Display (cleaning instructions) ........290
Display messages
ASSYST PLUS ................................ 284
Calling up (on-board computer) ..... 205
Driving systems .............................225
Engine ............................................ 222
General notes ................................ 205
Hiding (on-board computer) ........... 205
Lights ............................................. 218
Safety systems .............................. 206
SmartKey ....................................... 236
Tires ............................................... 230
Vehicle ...........................................233
Distance display (on-board com-
puter) ..................................................198
Distance recorder .............................191
see Odometer see Trip odometer
Distance warning function
Activating/deactivating ................. 199
Function/notes ................................ 64
Warning lamp ................................. 246
DISTRONIC PLUS
Activation conditions ..................... 162
Cruise control lever ....................... 161
Deactivating ................................... 165
Display message ............................ 227
Displays in the multifunction dis-
play ................................................ 166
Driving tips .................................... 167
Function/notes ............................. 160
Important safety notes .................. 160
Setting the specified minimum
distance ......................................... 164
Warning lamp ................................. 246
Doors
Automatic locking (on-board com-
puter) ............................................. 203
Automatic locking (switch) ............... 78
Central locking/unlocking
(SmartKey) ....................................... 72
Control panel ................................... 37
Display message ............................ 235
Emergency locking ........................... 79
Emergency unlocking ....................... 79
Important safety notes .................... 77
Opening (from inside) ...................... 77
Drinking and driving ......................... 153
Drive program
Automatic ...................................... 144
Display (DIRECT SELECT lever) ...... 141
Manual ........................................... 145
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 285
Symmetrical low beam .................. 102
Driving on flooded roads .................. 157
Driving safety systems
ABS (Anti-lock Braking System) ....... 63
ADAPTIVE BRAKE ............................. 69
Adaptive Brake Assist ...................... 65
BAS (Brake Assist System) .............. 63
COLLISION PREVENTION ASSIST .... 64
COLLISION PREVENTION ASSIST
PLUS ................................................ 66
Distance warning function ............... 64
EBD (electronic brake force distri-
bution) ............................................. 69
ESP®(Electronic Stability Pro-
gram) ............................................... 67
ETS (Electronic Traction System) ..... 67
Important safety information ........... 62
8
Index
Overview .......................................... 62
STEER CONTROL ............................. 69
Driving systems
Active Parking Assist ..................... 173
ATTENTION ASSIST ........................ 181
Blind Spot Assist ............................182
Cruise control ................................ 158
Display message ............................ 225
DISTRONIC PLUS ........................... 160
HOLD function ............................... 168
Lane Keeping Assist ......................184
Lane Tracking package .................. 182
PARKTRONIC ................................. 169
Rear view camera .......................... 177
Driving tips
Automatic transmission ................. 143
Brakes ...........................................154
Break-in period .............................. 134
Checking brake lining thickness .... 156
DISTRONIC PLUS ........................... 167
Downhill gradient ........................... 154
Drinking and driving ....................... 153
Driving abroad ............................... 102
Driving in winter .............................157
Driving on flooded roads ................ 157
Driving on wet roads ......................157
Exhaust check ............................... 153
Fuel ................................................ 152
General .......................................... 152
Hydroplaning ................................. 157
Icy road surfaces ........................... 157
Limited braking efficiency on sal-
ted roads ....................................... 155
Snow chains .................................. 315
Symmetrical low beam .................. 102
Wet road surface ........................... 155
DVD video (on-board computer) ...... 195
E
EASY-VARIO-PLUS system
Cargo compartment enlargement .. 254
EBD (electronic brake force distri­bution)
Display message ............................ 208
Function/notes ................................ 69
ECO display
Function/notes ............................. 153
On-board computer ....................... 192
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 56
Emergency release
Driver's door .................................... 79
Vehicle ............................................. 79
Emergency spare wheel
General notes ................................ 343
Important safety notes .................. 342
Removing ....................................... 343
Technical data ............................... 344
Emergency Tensioning Devices
Activation ......................................... 54
Emergency unlocking
Tailgate ............................................ 80
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 244
Display message ............................ 222
ECO start/stop function ................ 136
Engine number ............................... 347
Irregular running ............................ 139
Jump-starting ................................. 303
Starting problems .......................... 139
Starting the engine with the
SmartKey ....................................... 136
Switching off .................................. 150
Tow-starting (vehicle) ..................... 308
Engine electronics
Problem (malfunction) ................... 139
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 282
Additives ........................................ 349
Checking the oil level ..................... 281
Checking the oil level using the
dipstick .......................................... 282
Display message ............................ 224
Filling capacity ............................... 349
General notes ................................ 281
Index
9
Notes about oil grades ................... 349
Viscosity ........................................ 349
ESP®(Electronic Stability Pro­gram)
Activating/deactivating (on-
board computer) ............................ 198
Characteristics .................................68
Deactivating/activating (notes) ....... 68
Display message ............................ 206
ETS .................................................. 67
Function/notes ................................ 67
General notes .................................. 67
Important safety information ........... 67
Warning lamp ................................. 240
ETS (Electronic Traction System) ....... 67
Exhaust check ................................... 153
Exhaust pipe (cleaning instruc-
tions) .................................................. 290
Exterior lighting
Setting ........................................... 102
Setting options .............................. 102
see Lights
Exterior mirrors
Adjusting ......................................... 96
Dipping (automatic) ......................... 97
Folding in/out (automatically) ......... 97
Folding in/out (electrically) ............. 96
Folding in when locking (on-board
computer) ...................................... 203
Out of position (troubleshooting) ..... 97
Setting ............................................. 97
Storing settings (memory func-
tion) ................................................. 99
Storing the parking position ............. 98
Eyeglasses compartment ................. 251
F
Filler cap
see Fuel filler flap
Filling capacities (Technical data) ... 347 Flat tire
MOExtended tires .......................... 295
Preparing the vehicle ..................... 294
TIREFIT kit ...................................... 296
see Emergency spare wheel
Floormats ........................................... 277
Fog lamps
Extended range .............................. 105
Switching on/off ........................... 103
Folding table ...................................... 253
Front fog lamps
Display message ............................ 220
Switching on/off ........................... 103
Front-passenger seat
Folding the backrest forward/
back ............................................... 253
Fuel
Additives ........................................ 349
Consumption statistics .................. 192
Displaying the current consump-
tion ................................................ 192
Displaying the range ...................... 192
Driving tips .................................... 152
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 348
Important safety notes .................. 347
Premium-grade unleaded gaso-
line ................................................. 348
Problem (malfunction) ................... 149
Refueling ........................................ 147
Tank content/reserve fuel ............. 348
Fuel filler flap
Opening ......................................... 148
Fuel level
Calling up the range (on-board
computer) ...................................... 192
Fuel tank
Capacity ........................................ 348
Problem (malfunction) ................... 149
Fuses
Allocation chart ............................. 309
Before changing ............................. 308
Fuse box in the engine compart-
ment .............................................. 308
Fuse box in the front-passenger
footwell .......................................... 309
Important safety notes .................. 308
G
Garage door opener
Clearing the memory ..................... 276
General notes ................................ 273
Important safety notes .................. 273
10
Index
Opening/closing the garage door .. 276 Programming (button in the rear-
view mirror) ................................... 274
Gear or selector lever (cleaning
guidelines) ......................................... 291
Genuine parts ...................................... 21
Glove box ...........................................251
H
Handbrake
see Parking brake
Hazard warning lamps
Display message ............................ 236
Notes ............................................. 105
Headlamps
Fogging up ..................................... 107
see Lights
Head restraints
Adjusting ......................................... 92
Adjusting (electrically) ..................... 93
Adjusting (manually) ........................ 93
Adjusting (rear) ................................ 93
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 111
Display message ............................ 219
Switching on/off ........................... 104
Hill start assist .................................. 136
HOLD function
Activating ....................................... 169
Deactivating ................................... 169
Display message ............................ 225
Function/notes .............................168
Hood
Closing ...........................................281
Display message ............................ 235
Important safety notes .................. 280
Opening ......................................... 280
Horn ...................................................... 30
Hydroplaning ..................................... 157
I
Ignition lock
see Key positions
Immobilizer .......................................... 69
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Inspection
see ASSYST PLUS
Instrument cluster
Overview .......................................... 31
Settings ......................................... 200
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 188
Interior lighting ................................. 107
Automatic control .......................... 108
Delayed switch-off (on-board
computer) ...................................... 202
Emergency lighting ........................ 108
Important safety notes .................. 108
Manual control ............................... 108
Overview ........................................ 107
Reading lamp ................................. 107
Setting the brightness of the ambient lighting (on-board com-
puter) ............................................. 201
J
Jack
Storage location ............................ 294
Using ............................................. 337
Jump starting (engine) ......................303
K
Kickdown
Driving tips ....................................143
Manual drive program .................... 146
Knee bag .............................................. 48
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 200
Display message ............................ 226
Function/information .................... 184
Lane Tracking package ..................... 182
Index
11
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp
Changing bulbs .............................. 114
License plate lamp (display mes-
sage) ...................................................219
Light function, active
Display message ............................ 221
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 202
Automatic headlamp mode ............ 103
Cornering light function ................. 105
Display message ............................ 218
Driving abroad ............................... 102
Fog lamps ...................................... 103
Fog lamps (extended) .................... 105
Hazard warning lamps ................... 105
High beam flasher .......................... 105
High-beam headlamps ................... 104
Light switch ................................... 102
Low-beam headlamps .................... 103
Parking lamps ................................ 104
Rear fog lamp ................................ 104
Setting the brightness of the ambient lighting (on-board com-
puter) ............................................. 201
Standing lamps .............................. 104
Switching the daytime running lamps on/off (on-board com-
puter) ............................................. 201
Switching the daytime running
lamps on/off (switch) .................... 103
Switching the exterior lighting delayed switch-off on/off (on-
board computer) ............................ 202
Switching the surround lighting
on/off (on-board computer) .......... 202
Turn signals ................................... 104
see Interior lighting see Lights see Replacing bulbs
Light sensor (display message) ....... 221
Loading guidelines ............................ 250
Locking
see Central locking
Locking (doors)
Automatic ........................................ 78
Emergency locking ........................... 79
From inside (central locking but-
ton) ..................................................78
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ...............................203
Low-beam headlamps
Changing bulbs .............................. 110
Display message ............................ 218
Setting for driving abroad (sym-
metrical) ........................................ 102
Switching on/off ........................... 103
Lumbar support
Adjusting the 4-way lumbar sup-
port ..................................................94
M
M+S tires ............................................ 314
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 287
mbrace
Call priority ....................................269
Display message ............................ 212
Downloading destinations
(COMAND) ..................................... 269
Downloading routes ....................... 272
Emergency call .............................. 266
General notes ................................ 265
Geo fencing ................................... 273
Locating a stolen vehicle ...............271
MB info call button ........................ 268
Remote vehicle locking .................. 271
Roadside Assistance button .......... 267
Search & Send ............................... 270
Self-test ......................................... 266
Speed alert ....................................272
System .......................................... 266
Triggering the vehicle alarm ........... 273
12
Index
Vehicle remote malfunction diag-
nosis .............................................. 271
Vehicle remote unlocking .............. 270
Mechanical key
Function/notes ................................ 73
Inserting .......................................... 73
Locking vehicle ................................ 79
Unlocking the driver's door .............. 79
Media Interface
see Separate operating instructions
Memory card (audio) .........................195
Memory function ................................. 99
Message memory (on-board com-
puter) ..................................................205
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 196
Modifying the programming
(SmartKey) ...........................................73
MOExtended tires .............................. 295
Mounting wheels
Lowering the vehicle ...................... 339
Mounting a new wheel ................... 339
Preparing the vehicle .....................336
Raising the vehicle ......................... 337
Removing a wheel .......................... 339
Securing the vehicle against roll-
ing away ........................................ 337
MP3
Operation ....................................... 195
see separate operating instructions
Multifunction display
Function/notes .............................190
Permanent display ......................... 201
Multifunction steering wheel
Operating the on-board computer .. 189
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 193
see separate operating instructions
Notes on breaking-in a new vehi-
cle ....................................................... 134
O
Occupant Classification System (OCS)
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 51
Occupant safety
Automatic measures after an acci-
dent ................................................. 56
Children in the vehicle ..................... 56
Important safety notes .................... 41
Pets in the vehicle ........................... 62
OCS
Conditions ....................................... 49
Faults ............................................... 53
Operation ......................................... 49
System self-test ............................... 51
Oil
see Engine oil
On-board computer
Assistance menu ........................... 197
Audio menu ................................... 194
Convenience submenu .................. 203
Displaying a service message ........285
Display messages .......................... 205
DISTRONIC PLUS ........................... 166
Factory settings submenu ............. 204
Important safety notes .................. 188
Instrument cluster submenu .......... 200
Lighting submenu .......................... 201
Menu overview .............................. 191
Message memory .......................... 205
Navigation menu ............................ 193
Operation ....................................... 189
Service menu ................................. 200
Settings menu ............................... 200
Standard display ............................ 191
Telephone menu ............................ 196
Index
13
Trip menu ...................................... 191
Vehicle submenu ........................... 203
Video DVD operation ..................... 195
Opening and closing the side trim
panels .................................................112
Operating safety
Declaration of conformity ................ 25
Important safety notes .................... 24
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 22
Outside temperature display ........... 189
Overhead control panel ......................36
Override feature
Rear side windows ........................... 62
P
Paint code number ............................346
Paintwork (cleaning instructions) ... 287
Panic alarm .......................................... 40
Panorama roof with power tilt/ sliding panel
Important safety notes .................... 84
Operating ......................................... 85
Problem (malfunction) ..................... 88
Reversing feature .............................85
Parcel net ...........................................253
Parking ............................................... 149
Important safety notes .................. 149
Parking brake ................................ 150
Position of exterior mirror, front-
passenger side ................................. 98
Rear view camera .......................... 177
see Active Parking Assist see PARKTRONIC
Parking aid
Active Parking Assist ..................... 173
see Exterior mirrors see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 209
Electric parking brake .................... 150
Warning lamp ................................. 243
see Parking brake
Parking lamps
Switching on/off ........................... 104
Parking lamps (changing bulbs) ...... 111
PARKTRONIC
Deactivating/activating ................. 171
Driving system ............................... 169
Function/notes .............................169
Important safety notes .................. 169
Problem (malfunction) ................... 173
Range of the sensors ..................... 170
Warning display ............................. 171
PASSENGER AIR BAG OFF
Indicator lamp .................................. 41
Problems (malfunction) .................. 217
Pets in the vehicle ............................... 62
Plastic trim (cleaning instruc-
tions) .................................................. 290
Power washers .................................. 287
Power windows
see Side windows
Program selector button .................. 144
Protection against theft
ATA (Anti-Theft Alarm system) ......... 70
Immobilizer ...................................... 69
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 136
Q
Qualified specialist workshop ........... 26
R
Radar sensor system
Activating/deactivating ................. 203
Display message ............................ 225
Radio
Selecting a station ......................... 194
see separate operating instructions
Radio-wave reception/transmis­sion in the vehicle
Declaration of conformity ................ 25
Reading lamp ..................................... 107
14
Index
Rear compartment
Setting the air vents ...................... 132
Rear fog lamp
Changing bulbs .............................. 112
Display message ............................ 220
Switching on/off ........................... 104
Rear lamps
Changing bulbs .............................. 112
see Lights
Rear seat
Adjusting the angle of the backr-
ests ................................................ 256
Folding the backrest forwards/ back (vehicles without the EASY-
VARIO-PLUS system) ..................... 254
Folding the backrest forwards/ back (vehicles with the EASY-
VARIO-PLUS system) ..................... 255
Fore-and-aft adjustment ................ 257
Rear view camera
Cleaning instructions ..................... 289
Function/notes ............................. 177
Switching on/off ........................... 178
Rear-view mirror
Anti-glare (manual) .......................... 96
Dipping (automatic) ......................... 97
Rear window defroster
Problem (malfunction) ................... 130
Switching on/off ........................... 129
Rear window wiper
Replacing the wiper blade .............. 117
Switching on/off ........................... 115
Refrigerant (air-conditioning sys­tem)
Important safety notes .................. 351
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 147
Refueling process .......................... 148
see Fuel
Remote control
Garage door opener ....................... 273
Programming (garage door
opener) .......................................... 274
Replacing bulbs
Important safety notes .................. 108
Overview of bulb types .................. 109
Removing/replacing the cover
(front wheel arch) .......................... 110
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 224
Warning lamp ................................. 244
see Fuel
Residual heat (climate control) ........ 130
Restraint system
Display message ............................ 214
Introduction ..................................... 40
Problem (malfunction) ................... 243
Warning lamp (function) ................... 41
Reversing feature
Panorama sliding sunroof ................ 85
Roller sunblinds ............................... 86
Side windows ................................... 81
Roadside Assistance (breakdown) .... 23
Roller sunblind
Opening/closing .............................. 86
Panorama roof with power tilt/
sliding panel ..................................... 86
Roof carrier ........................................ 261
Roof lining and carpets (cleaning
guidelines) ......................................... 292
Roof load (maximum) ........................ 352
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 193
S
Safety
Children in the vehicle ..................... 56
Child restraint systems .................... 57
Occupant Classification System
(OCS) ............................................... 49
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 44
center rear-compartment seat ......... 45
Index
15
Cleaning .........................................292
Correct usage .................................. 43
Fastening ......................................... 44
Important safety guidelines ............. 42
Introduction ..................................... 42
Releasing ......................................... 45
Warning lamp ................................. 237
Warning lamp (function) ................... 45
Seats
Adjusting (electrically) ..................... 92
Adjusting (manually) ........................ 92
Adjusting the 4-way lumbar sup-
port .................................................. 94
Adjusting the head restraint ............ 92
Calling up a stored setting (mem-
ory function) .................................. 100
Cleaning the cover ......................... 291
Correct driver's seat position ........... 90
Folding the backrest (rear com­partment) forwards/back (vehi­cles without the EASY-VARIO-
PLUS system) ................................ 254
Folding the backrest (rear com­partment) forwards/back (vehi­cles with the EASY-VARIO-PLUS
system) .......................................... 255
Important safety notes .................... 91
Seat heating problem ...................... 95
Storing settings (memory func-
tion) ................................................. 99
Switching seat heating on/off ......... 94
Sensors (cleaning instructions) ....... 289
Service Center
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 200
Service products
Brake fluid ..................................... 350
Coolant (engine) ............................ 350
Engine oil ....................................... 349
Fuel ................................................ 347
Important safety notes .................. 347
Refrigerant (air-conditioning sys-
tem) ............................................... 351
Washer fluid ................................... 351
Settings
Factory (on-board computer) ......... 204
On-board computer ....................... 200
Setting the air distribution ............... 127
Setting the airflow ............................ 127
Side impact air bag ............................. 48
Side marker lamp (display mes-
sage) ................................................... 220
Side windows
Cleaning ......................................... 288
Convenience closing feature ............ 82
Convenience opening feature .......... 82
Important safety information ........... 81
Opening/closing .............................. 81
Problem (malfunction) ..................... 84
Resetting ......................................... 83
Reversing feature ............................. 81
Sliding sunroof
see Panorama roof with power tilt/sliding panel
SmartKey
Changing the battery ....................... 74
Changing the programming ............. 73
Checking the battery ....................... 74
Convenience closing feature ............ 82
Convenience opening feature .......... 82
Display message ............................ 236
Door central locking/unlocking ....... 72
Important safety notes .................... 72
Loss ................................................. 76
Mechanical key ................................ 73
Positions (ignition lock) ................. 135
Problem (malfunction) ..................... 76
Starting the engine ........................ 136
SmartKey positions (ignition lock) .. 135
Snow chains ...................................... 315
Sockets
Center console .............................. 264
Luggage compartment ................... 265
Points to observe before use ......... 264
Rear compartment ......................... 265
Specialist workshop ............................ 26
Special seat belt retractor .................. 57
Speed, controlling
see Cruise control
Speed Limit Assist
General notes ................................ 182
16
Index
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 201
Digital ............................................ 192
In the Instrument cluster ................. 31
Segments ...................................... 189
Selecting the unit of measure-
ment ..............................................200
SRS (Supplemental Restraint Sys­tem)
see Restraint system
Standing lamps
Changing bulbs .............................. 111
Display message ............................ 220
Switching on/off ........................... 104
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 135
Status overview (on-board com-
puter) ..................................................197
STEER CONTROL .................................. 69
Steering (display message) .............. 235
Steering assistant STEER CON­TROL
see STEER CONTROL
Steering wheel
Adjusting (manually) ........................ 95
Button overview ............................... 33
Buttons (on-board computer) ......... 189
Cleaning ......................................... 291
Important safety notes .................... 95
Paddle shifters ............................... 144
Steering wheel paddle shifters ........ 144
Stowage
Center console (front) .................... 251
Stowage areas ................................... 251
Stowage compartments
Armrest (front) ............................... 252
Armrest (under) ............................. 252
Center console (rear) ..................... 253
Cup holders ................................... 261
Eyeglasses compartment ............... 251
Glove box ....................................... 251
Important safety information ......... 251
Parcel net ...................................... 253
Under driver's seat/front-
passenger seat .............................. 252
Summer tires ..................................... 314
Sun visor ............................................ 263
Surround lighting (on-board com-
puter) .................................................. 202
Switching air-recirculation mode
on/off ................................................. 130
T
Tachometer ........................................ 189
Tailgate
Display message ............................ 235
Emergency unlocking ....................... 80
Important safety notes .................... 79
Opening/closing (from outside) ....... 80
Opening dimensions ...................... 352
Tail lamps
Display message ............................ 219
see Lights
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 31
Technical data
Emergency spare wheel ................. 344
Information .................................... 346
Tires/wheels ................................. 340
Vehicle data ................................... 352
TELEAID
Call priority .................................... 269
Downloading destinations
(COMAND) ..................................... 269
Downloading routes ....................... 272
Emergency call .............................. 266
General notes ................................ 265
Geo fencing ................................... 273
Locating a stolen vehicle ............... 271
MB info call button ........................ 268
Remote vehicle locking .................. 271
Roadside Assistance button .......... 267
Search & Send ............................... 270
Self-test ......................................... 266
Speed alert .................................... 272
System .......................................... 266
Triggering the vehicle alarm ........... 273
Vehicle remote malfunction diag-
nosis .............................................. 271
Vehicle remote unlocking .............. 270
Index
17
Telephone
Accepting a call ............................. 196
Display message ............................ 235
Menu (on-board computer) ............ 196
Number from the phone book ........ 196
Redialing ........................................ 197
Rejecting/ending a call ................. 196
Temperature
Coolant .......................................... 188
Outside temperature ...................... 189
Setting (climate control) ................ 126
Through-loading ................................ 254
Time
see separate operating instructions
TIREFIT kit .......................................... 296
Tire pressure
Calling up (on-board computer) ..... 320
Checking manually ........................ 319
Display message ............................ 230
Important safety notes .................. 320
Maximum ....................................... 318
Notes ............................................. 317
Not reached (TIREFIT) .................... 298
Reached (TIREFIT) .......................... 298
Recommended ............................... 316
see Tire pressure
Tire pressure loss warning sys­tem
General notes ................................ 319
Important safety notes .................. 319
Restarting ...................................... 320
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 322
Function/notes ............................. 320
General notes ................................ 320
Restarting ...................................... 323
Warning lamp ................................. 247
Warning message .......................... 322
Tires
Aspect ratio (definition) ................. 334
Average weight of the vehicle
occupants (definition) .................... 333
Bar (definition) ............................... 333
Changing a wheel .......................... 335
Characteristics .............................. 333
Checking ........................................ 313
Curb weight (definition) ................. 334
Definition of terms ......................... 333
Direction of rotation ...................... 336
Display message ............................ 230
Distribution of the vehicle occu-
pants (definition) ............................ 335
DOT, Tire Identification Number
(TIN) ............................................... 332
DOT (Department of Transporta-
tion) (definition) ............................. 333
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 333
General notes ................................ 340
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 334
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 334
Important safety notes .................. 312
Increased vehicle weight due to
optional equipment (definition) ...... 333
Information on driving .................... 312
Kilopascal (kPa) (definition) ........... 334
Labeling (overview) ........................ 329
Load bearing index (definition) ...... 335
Load index ..................................... 332
Load index (definition) ................... 334
M+S tires ....................................... 314
Maximum loaded vehicle weight
(definition) ..................................... 334
Maximum load on a tire (defini-
tion) ............................................... 334
Maximum permissible tire pres-
sure (definition) ............................. 334
Maximum tire load ......................... 327
Maximum tire load (definition) ....... 334
MOExtended tires .......................... 314
Optional equipment weight (defi-
nition) ............................................ 335
PSI (pounds per square inch) (def-
inition) ........................................... 334
Replacing ....................................... 336
Service life ..................................... 314
Sidewall (definition) ....................... 335
Snow chains .................................. 315
Speed rating (definition) ................ 334
Storing ........................................... 336
Structure and characteristics
(definition) ..................................... 333
18
Index
Summer tires ................................. 157
Summer tires in winter .................. 314
Temperature .................................. 329
TIN (Tire Identification Number)
(definition) ..................................... 335
Tire bead (definition) ...................... 335
Tire pressure (definition) ................ 335
Tire pressures (recommended) ...... 333
Tire size (data) ............................... 340
Tire size designation, load-bearing
capacity, speed rating .................... 330
Tire tread ....................................... 313
Tire tread (definition) ..................... 335
Total load limit (definition) ............. 335
Traction ......................................... 328
Traction (definition) ....................... 335
Tread wear ..................................... 328
Uniform Tire Quality Grading
Standards ...................................... 328
Uniform Tire Quality Grading
Standards (definition) .................... 333
Wear indicator (definition) ............. 335
Wheel and tire combination ........... 342
Wheel rim (definition) .................... 333
see Flat tire
Top Tether ............................................ 59
Towing away
Important safety guidelines ........... 305
Installing the towing eye ................ 306
Removing the towing eye ............... 307
Transporting the vehicle ................ 307
With both axles on the ground ....... 307
With front axle raised ..................... 307
Tow-starting
Emergency engine starting ............ 308
Important safety notes .................. 305
Installing the towing eye ................ 306
Removing the towing eye ............... 307
Transmission
see Automatic transmission
Transmission position display ......... 141
Transporting the vehicle .................. 307
Trim pieces (cleaning instruc-
tions) .................................................. 291
Trip computer (on-board com-
puter) .................................................. 192
Trip odometer
Calling up ....................................... 191
Resetting (on-board computer) ...... 193
see Trip odometer
Trunk
see Tailgate
Trunk load (maximum) ...................... 352
Turn signals
Changing bulbs (front) ................... 111
Changing bulbs (rear) .................... 112
Display message ............................ 218
Switching on/off ........................... 104
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 79
From inside the vehicle (central
unlocking button) ............................. 78
V
Vanity mirror (in the sun visor) ........ 263
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Equipment ....................................... 22
Individual settings .......................... 200
Limited Warranty ............................. 27
Loading .......................................... 323
Locking (in an emergency) ............... 79
Locking (SmartKey) .......................... 72
Lowering ........................................ 339
Maintenance .................................... 23
Parking for a long period ................ 152
Pulling away ................................... 136
Raising ........................................... 337
Reporting problems ......................... 26
Securing from rolling away ............ 337
Towing away .................................. 305
Tow-starting ................................... 305
Transporting .................................. 307
Unlocking (in an emergency) ........... 79
Unlocking (SmartKey) ...................... 72
Vehicle data ................................... 352
Vehicle data ....................................... 352
Index
19
Vehicle dimensions ........................... 352
Vehicle emergency locking ................ 79
Vehicle identification number
see VIN
Vehicle identification plate .............. 346
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 294
Video (DVD) ........................................ 195
VIN
Seat ............................................... 346
Type plate ...................................... 346
W
Warning and indicator lamps
ABS ................................................ 238
Brakes ........................................... 238
Check Engine ................................. 244
Coolant .......................................... 244
Distance warning ........................... 246
DISTRONIC PLUS ........................... 246
ESP®.............................................. 240
ESP®OFF ....................................... 241
Fuel tank ........................................ 244
Overview .......................................... 32
PASSENGER AIR BAG OFF ............... 41
Reserve fuel ................................... 244
Restraint system ............................ 243
Seat belt ........................................ 237
Tire pressure monitor .................... 247
Warranty .............................................. 22
Washer fluid
Display message ............................ 236
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 339
Wheel chock ...................................... 337
Wheels
Changing a wheel .......................... 335
Checking ........................................ 313
Cleaning ......................................... 288
Cleaning (warning) ......................... 336
Emergency spare wheel ................. 342
General notes ................................ 340
Important safety notes .................. 312
Information on driving .................... 312
Interchanging/changing ................ 336
Mounting a new wheel ................... 339
Mounting a wheel .......................... 336
Removing a wheel .......................... 339
Snow chains .................................. 315
Storing ........................................... 336
Tightening torque ........................... 339
Wheel size/tire size ....................... 340
Window curtain air bag
Display message ............................ 215
Operation ......................................... 48
Windows
see Side windows
Windshield
Defrosting ...................................... 128
see Windshield
Windshield washer system
Adding washer fluid ....................... 284
Important safety notes .................. 351
Windshield wipers
Display message ............................ 236
Problem (malfunction) ................... 118
Rear window wiper ........................ 115
Replacing the wiper blades ............ 116
Switching on/off ........................... 114
Winter driving
Slippery road surfaces ................... 157
Snow chains .................................. 315
Winter operation
General notes ................................ 314
Winter tires
M+S tires ....................................... 314
Wiper blades
Cleaning ......................................... 289
Important safety notes .................. 116
Replacing (rear window) ................ 117
Replacing (windshield) ................... 116
Wooden trim (cleaning instruc-
tions) .................................................. 291
Workshop
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 127
20
Index
Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre­hensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmen­tally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel con­sumption.
R
always make sure that the tire pressures are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need them.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
always have service work carried out at a qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when starting the engine.
R
do not warm up theengine when the vehicle is stationary.
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
change gear in good time and use each gear only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consump­tion.
Environmental concerns and recom­mendations
Wherever the operating instructions require you to dispose of materials, first try to regen­erate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
!
Air bags and Emergency Tensioning Devi­ces, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint sys­tems.
Have aftermarket accessories installed at a qualified specialist workshop.
Introduction
21
Z
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes. This could lead to malfunctions in safety-rel­evant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been spe­cifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers main­tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi­tion, strategically located parts delivery cen­ters provide quick and reliable parts service.
Always specify the vehicle identification num­ber (VIN) when ordering genuine Mercedes­Benz parts (Y page 346).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possi­ble. Bear in mind that your vehicle may not feature all functions described here. This also applies to safety-relevant systems and func­tions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The original purchase agreement lists all sys­tems installed in your vehicle.
Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in accordance with the warranty terms and conditions in the Service and Warranty Infor­mation booklet.
Your authorized Mercedes-Benz Center will replace and repair all factory-installed parts in accordance with the following warranty terms and conditions:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachu­setts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Sys­tem Warranty
R
State warranty enforcement laws (lemon laws)
Replacement parts and accessories are cov­ered by the Mercedes-Benz Parts and Acces­sories warranties. These are available at any authorized Mercedes-Benz Center.
i
Should you lose your Service and War­ranty Information booklet, have an author­ized Mercedes-Benz Center arrange for a replacement. The new Service and War­ranty Information booklet will be posted to you.
22
Introduction
Information for customers in Califor­nia
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a rea­sonable number of repair attempts Mercedes-Benz USA, LLC and/or its author­ized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunc­tion has been subject to repair two or more times, and you have directly noti­fied Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than cate­gory (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Book­let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser­vice advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Pro­gram brochure (USA) or the "Roadside Assis­tance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
Change of address or change of own­ership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or sim­ply call the Mercedes-Benz Customer Assis­tance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in con­tacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in
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the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
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service facilities or replacement parts may not be readily available.
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unleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic con­verter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
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WARNING
If you do not have the prescribed service/ maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte­nance work as well as any required repairs carried out at a qualified specialist workshop.
G
WARNING
If you switch off the ignition while driving, safety-relevant functions are only available with limitations, or not at all. This could affect, for example, the power steering and the brake boosting effect. You will require considerably more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
G
WARNING
Flammable material such as leaves, grass or twigs may ignite if theycome into contact with hot partsof the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads, check the vehicle's underside regularly. In particular, remove parts of plants or other flammable materials which have become trapped. In the case of damage, contact a qualified specialist workshop.
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WARNING
Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other net­worked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as inten­ded and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as elec­tronic components or their software. You should have all work to electrical and elec­tronic equipment carried out at a qualified specialist workshop.
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Introduction
If you make any changes to the vehicle elec­tronics, the general operating permit is ren­dered invalid.
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There is a risk of damage to the vehicle if:
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the vehicle becomes stuck, e.g. on a high curb or an unpaved road
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you drive too fast over an obstacle, e.g. a curb or a hole in the road
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a heavy object strikes the undercarriage or parts of the chassis
In situations like this, the body, the under­carriage, chassis parts, wheels or tires could be damaged without the damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or twigs can gather between the underbody and the underbody paneling. If these materials come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked and repaired immediately at a qualified specialist workshop. If on con­tinuing your journey you notice that driving safety is impaired, pull over and stop the vehicle immediately, paying attention to road and traffic conditions. In such cases, visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper­ation is subject to the following two condi­tions: 1) These devices may not cause harm­ful interference, and 2) These devices must accept any interference received, including interference that may cause undesired oper­ation. Changes or modifications not expressly
approved by the party responsible for com­pliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, includ­ing interference that may cause undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
G
WARNING
If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnos­tics connection in the vehicle.
G
WARNING
Objects inthe driver's footwell can restrictthe pedal travel or obstruct a depressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter the driver's footwell. Install the floormats securely and as specified in order to ensure sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on top of one another.
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If the engine is switched off and equip­ment on the diagnostics connection is used, the starter battery may discharge.
Connecting equipment to the diagnostics connection can lead to emissions monitoring information being reset, for example. This may lead to the vehicle failing to meet the
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requirements of the next emissions test dur­ing the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the nec­essary specialist knowledge, tools and quali­fications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book­let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifica­tions
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work on electronic components
Correct use
If you remove any warning stickers, you or others could fail to recognize certain dangers. Leave warning stickers in position.
Observe the following information when driv­ing your vehicle:
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the safety notes in this manual
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the Technical Data section in this manual
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to con­tact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con­tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notify­ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov
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Introduction
Limited Warranty
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Follow the instructions in this manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal­functions, and user settings. This may include information about the performance or status of various systems, including but not limited to, engine, throttle, steering or brake sys­tems, that is stored and can be read out with suitable devices, particularly when the vehi­cle is serviced. The data obtained is used to properly diagnose and service your vehicle or to further optimize and develop vehicle func­tions.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or mbrace, additional data about the vehicle’s operation, the use of the vehicle in certain situations, and the location of the vehicle may be compiled through COMAND or the mbrace system.
For additional information please refer to the COMAND User Manual and/or the mbrace Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record data that will assist in under­standing how a vehicle’s systems performed in certain crash or near crash-like situations,
such as during air bag deployment or when hitting a road obstacle. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
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how various systems in your vehicle are operating
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whether or not the driver and passenger seat belts are fastened
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how far (if at all) the driver is depressing the accelerator and/or brake pedal and
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how fast the vehicle is traveling
This data can help provide a better under­standing of the circumstances in which crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, can combine the EDR data with the type of per­sonal identification data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehi­cle or the EDR is needed. In addition to the vehicle manufacturer, other parties that have the special equipment, such as law enforce­ment, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal matters as a tool in accident reconstruction, accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially available, Mercedes-Benz USA, LLC ("MBUSA") expressly disclaims any and all lia­bility arising from the extraction of this infor­mation by unauthorized Mercedes-Benz per­sonnel.
MBUSA will not share EDR data with others without the consent of the vehicle owners or, if the vehicle is leased, without the consent of
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the lessee. Exceptions to this representation include responses to subpoenas by law enforcement; by federal, state or local gov­ernment; in connection with or arising out of litigation involving MBUSA or its subsidiaries and affiliates; or, as required by law.
Warning: The EDR is a component of the Restraint System Module. Tampering with, altering, modifying or removing the EDR com­ponent may result in a malfunction of the Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp­ted. This means that in the event of such con­flict, the federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
Information on copyright
General information
Information on license for free and open­source software used in your vehicle and its electronic components is available on the fol­lowing website:
http://www.mercedes-benz.com/ opensource
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Introduction
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