Melitta C5-12CFF Operator’s Manual

Place this chapter in the Coffee Machine section of the Equipment Manual.

Manufactured exclusively for McDonald’s

CAFINA Ltd. Römerstrasse 2 5502 Hunzenschwil Switzerland

represented by:

MelittaSystemService USA Inc. 665 Tollgate Road, Suite B Elgin, IL 60123 (EE. UU.) Phone: (847) 717 8900 Fax: (847) 717 8924 www.melitta-mss.com Hotline: (866) 910 9105

c5-12C FF

TABLE OF CONTENTS

WARRANTY 2

WARRANTY McD 4

INTRODUCTION 5

SAFETY 6

PARTS IDENTIFICATION / FUNCTIONS AND EXPLODED VIEW 10

EQUIPMENT SET-UP AND CLOSE PROCEDURES 12

SYSTEM SETUP / OPERATION 17

MAINTENANCE 26

TROUBLESHOOTING 29

ORDERING PARTS / SERVICE 33

NON-SCHEDULED MAINTENANCE 33

APPENDICES 33

created 06/13/2013

OM V3.0

WARRANTY

1. Scope of Warranty

MSS warrants the products as follows:

• All products (other than as specied in the following): 2 years parts and labor;

• Electronic circuit and/or control boards: 3 years parts only.

2. General Conditions of Warranty

The exchange of parts is limited to 3 per year. The warranty period runs from the earlier of (i) the date of installation or (ii) 6 months after the shipment date from the place of manufacture in Switzerland or Germany. The warranty covers defects in material or workmanship. Defective products must be returned prepaid to MSS-USA, 665 Tollgate Road, Suite B, Elgin, IL 60118 or a dealer/repair station authorized by MSS. A list of authorized dealers/repair stations may be obtained by writing to MSS at the foregoing address or calling (847) 717-8924. MSS, in its sole discretion, shall determine the scope of a repair and exchange of parts. Any repair or exchange of parts shall not extend the warranty period.

3. Prerequisites of Warranty

Not covered by this warranty are products that have:

(a) been altered or modied;

(b) been improperly installed by persons not authorized by MSS;

(d) been used in violation of the manual or other instructions for use or installation; or

(e) been damaged due to defects or malfunctioning or defects of equipment, parts or installtions not provided by MSS.

Examples of the foregoing include:

• Defects or malfunctioning resulting from improper cleaning, human errors or mishandling (such as blocked valves or mixer);

• Defects due to lime-scale build-up or other deposits resulting from the use of water softening equipment (such as boilers or water pumps);

• Defects or malfunctioning due to electric overloads or power surges (such as burned electronic boards);

• Defects or malfunctioning due to deviations from the quality specications for milk, water and coffee beans; or

• Defects of malfunctioning due to deviations from the quality settings recommend by MSS.

V3.0

OPERATING MANUAL

4. Requirements for Water Quality

This Warranty is valid only if the following water quality requirements/ranges are complied with:

• 54 ppm - 125 ppm total dissolved solids

• 3.1 gpg – 7.3 gpg dissolved hardness minerals in water

• 6.8 -7.2 pH acidity/alkalinity

5. Requirements for Power and Plumbing

This Warranty is valid only if the requirements for Power and Plumbing as per Installation Guide and drawing included in packaging are complied with.

6. Ordinary Wear and Tear Items Excluded From Warranty

Excluded from the warranty are items or parts that are subject to natural wear in the ordinary use of the equipment, such as

• Seals

• Filters

• Piston sprays

• Piston plunger

• Paint coatings

• Grinding burrs

• Foamer head

7. No Implied Warranties

THE WARRANTY PROVIDED HEREUNDER IS EXPRESSLY IN LIEU OF ANY AND ALL OTHER WARRANTIES, AND MSS DISCLAIMS ANY AND ALL OTHER EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES WITH RESPECT TO THE EQUIPMENT, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8. Limitations of Liability

EXCEPT AS EXPRESSLY AGREED UPON, UNDER NO CIRCUMSTANCES SHALL MSS HAVE ANY LIABILITY, WHETHER DIRECTLY OR BY WAY OF INDEMNITY, FOR SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, STATUTORY OR OTHER DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR INJURIES TO PERSONS OR TO PROPERTY OR LOSS OF PROFITS OR LOSS OF FUTURE BUSINESS OR REPUTATION, LOSS OF USE OF EQUIPMENT, COST OF DOWN TIME OR COST OF SUBSTITUTE EQUIPMENT, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, STRICT OR PRODUCTS LIABILITY, INFRINGEMENT OF PATENTS, TRADE SECRETS, TRADEMARKS, COPYRIGHTS OR OTHER PROPRIETARY RIGHTS, OR ANY OTHER LEGAL THEORY IN CONNECTION WITH THE SALE OF THE EQUIPMENT, ITS USE, INSTALLATION OR APPLICATION OR IN CONNECTION WITH THE PERFORMANCE BY MSS HEREUNDER.

OPERATING MANUAL

V3.0

WARRANTY MCD

MSS/Cana represents and warrants that the Products will (1) conform to McD’s current Standards; (2) be merchantable; (3) be free from defects in design, construction, workmanship, materials and packaging; (4) be t and sufcient for the purpose for which it is intended and/or which is stated on any packaging, labeling or advertising; and (5) be equivalent in materials, quality, t, nish,

workmanship, performance and design to samples, if any, submitted to and approved by McD. EXCEPT AS OTHERWISE PROVIDED IN THE AGREEMENT BETWEEN MSS AND MCD, THE WARRANTIES PROVIDED IN THIS PARAGRAPH SHALL BE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.

MSS/Cana further represents and warrants that (1) the manufacture, use, distribution or sale of the

Products will not violate or infringe any proprietary or intellectual property rights of any person or

entity; (2) the Products will be produced, packaged, tagged, labeled, packed, shipped and invoiced in

compliance with the applicable requirements of federal, state and local laws, regulations, ordinances and administrative orders and rules of the United States, its territories and all other countries in

which the Products are produced or delivered; (3) they will strictly adhere to all applicable federal,

state and local laws, regulations, ordinances and administrative orders and rules of the United States, its territories and all other countries in which the Product are produced or delivered with respect to the operation of their production facilities and their other business and labor practices, including laws, regulations and prohibitions governing the working conditions, wages, hours and

minimum age of work force; (4) MSS/Cana will not discriminate based upon gender, race, sexual

orientation, national origin or any other basis prohibited by law in their employment practices and that the Products are not produced or manufactured, in whole or in part, by child labor or by convict or forced labor; (5) upon request from McD, MSS/Cana will provide McD with specic information, in such detail as McD may reasonably request, as to the location(s) and methods(s) of the

manufacture of the Products; (6) upon reasonable notice and during regular business hours, McD,

its designated representatives and any independent inspectors approved by McD may inspect any

production facility at which the Products or any components of the Products are being produced;

(7) if McD determines that a Product must be inspected prior to its shipment to the United States or other country, such inspection will be performed at the sole expense of MSS/Cana by an independent inspector approved by McD and any inspection or documentation thereof, and corrective

actions, if any, taken by MSS/Cana with respect to such Approved Product will not be deemed

an acceptance of any such Product, or a waiver or any nonconformities or defects in any such

Product and will not excuse any failure by MSS/Cana to deliver such Product in accordance with this Agreement or the terms of any Purchase Order; (8) MSS/Cana will strictly adhere to the McDonald’ s Code of Conduct for Suppliers, as it may change over time; (9) MSS/Cana will not

use any trade name, trademark, service mark or other intellectual property of McD, or any other trade name, trademark or service mark incorporating the „Mc“ or „Mac“ formative, in any manner whatsoever, including, without limitation, on or in connection with any Product or other products or

services, without rst obtaining the written consent of McD; and (10) they will at all times remain

in compliance with the Foreign Corrupt Practices Act, as it may be amended from time to time.

V3.0

OPERATING MANUAL

INTRODUCTION

The c5 coffee machine is a fully automatic coffee machine which can dispense pre-programmed coffee- and milk products through a height-adjustable product outlet into the product cup.

The beverage required is selected via ve beverage selection buttons.

Power Connection

The c5 coffee machine is permanently connected to main power during normal operation.

Depending on the form of the power connection, the coffee machine is disconnected from mains power via power plug and socket, or via a circuit breaker on the mains panel.

Two separate bean hoppers allow for two different coffee types, e.g. regular and decaffeinated coffees.

For hot milk processing with integrated, automatic

cleaning, the Cana conforms to NSF/ANSI /

Standard 4.

The patented, Automatic Coffee quality System (ACS) continually monitors relevant parame-

ters such as neness of grind, coffee powder

weighed-in quantity, infusion time and water temperature.

The piston system is optimally controlled via a Variable Pressure System (VPS).

NOTE:

The c5 coffee machine does not have a power switch of its own.

Water Connection

The c5 is connected to a water purication

system (RO) in the building by a stop valve –

quick disconnect – screen lter – and a backow

preventer. In case of a problem on the c5, the coffee machine can be shut off or disconnected quickly from the main water supply.

stop valve

quick disconnect

Water is drained from the c5 into the waste water system with permanent connection to the sewer.

OPERATING MANUAL

water ow

direction

back ow preventer

V3.0

screen lter

to c5

SAFETY

Warnings

Safety information in these Operating Instructions

Warning symbols used

The following warning symbols may be afxed

to the equipment.

Low voltage

• Warning of dangerous electrical voltage.

• Electric shocks can lead to serious injury or death.

• Only authorized technical personnel may perform work on electrical installations.

• The technical safety instructions must be followed.

• Unplug equipment before carrying out any work on electrical installations.

Hot surface / hot internal components

• Warning of heat which could lead to injury.

In these Operating Instructions, you will nd the

following three levels of safety information:

• Level 1

WARNING

• A warning refers to signicant hazards. Failure to follow the relevant safety instruction could lead to injury or death.

Depending on the type of danger, instead of STOP, one of the following symbols could be combined with the word WARNING.

WARNING

• Warning of electric shock.

WARNING

• Warning of heat.

• Allow hot surfaces and compo-nents to cool before carrying out any work on these component parts.

• If necessary, wear heat resistant gloves.

Places where warning symbols are af-

xed

NOTE

• The equipment comes supplied with

warning symbols (stickers) afxed

wherever appropriate.

• If any of the warning symbols should fall off during operation or following cleaning work, the operator must stick these warning symbols back again immediately.

• Level 2

CAUTION

• The CAUTION symbol stresses important instructions. Failure to observe these instructions could lead to damage to the equipment or to other material assets.

• Level 3

NOTE

• Notes contain additional information aimed at raising the general level of safety and at lightening the user’s workload.

V3.0

OPERATING MANUAL

Basic safety instructions

Proper use

General

Proper use includes, in addition to the specic

provisions set out below, observing these Operating Instructions and complying with the supplier’s obligatory maintenance and repair instructions.

c5 coffee machine

The c5 coffee maker is used solely to dispense coffee products, coffee and milk combined products, hot water, steam and to heat and froth milk.

No other use of the c5 coffee maker will be deemed to be proper.

WARNING

• Hot liquid comes out from the bottom of the beverage outlet. There is a danger of scalding.

WARNING

• Never interfere with the electricity supply connection or modify it. This could result in fatal injury.

• Never remove the screw- mounted covers. There is a danger of fatal injury upon contact with live components.

NOTE

Specic hazards and instructions

c5 coffee machine

WARNING

• Never insert either the hands or any rod-shaped object into a bean hopper

or into the lling chute while the c5

coffee machine is connected to the mains power supply.

• Only coffee beans may be introduced to the bean hopper.

WARNING

• When handling the combination cleaning tablets „COMBI-Tabs“, the manufacturer’s warnings and instructions that are printed on the cleaning tablet container must be observed and complied with.

• Regardless of type conguration, the c5 coffee machine should not be used in large kitchens.

• Electrical equipment which does not have adequate electro-magnetic protection should not be operated close to the c5 coffee machine.

• The drip tray serves solely to collect drip water. It must not be used as a sink.

OPERATING MANUAL

V3.0

CAUTION

• Never interfere with the water mains connection or modify it. There is a

danger of ooding.

• Only operate the c5 coffee machine in covered locations, avoid places where there is a risk of water splash. There is a risk of damage.

CAUTION

• Never spray the c5 coffee machine with a water hose during cleaning. There is a risk of damage.

• Always empty the coffee waste drawer in the correct manner. There

is a danger of overow.

• Always insert the key card dry and in the correct position into the slot. Do not insert any foreign objects or chip cards for other systems into the slot. There is a risk of damage.

• Do not leave key card in the slot during operation.

Key cards

CAUTION

• Keep key cards dry, cool and in the plastic pockets provided for this purpose. There is a risk of damage.

• Never put a key card on a hot surface or expose to direct sunlight. There is a risk of damage.

• Never put a key card down in an environment where there is a risk of water splash. There is a risk of damage.

• Always clean key cards including chip contacts with a clean, slightly moist cloth without using any household cleaner. There is a risk of damage.

• Never bend or fold a key card or use it as a tool. There is a risk of damage.

• In an environment that is likely to be electrostatic, always ensure that you have earthed yourself (e.g. by touching a radiator) before handling a key card. There is a risk of damage.

• If the internal relieve pressure valve

Refrigerator

CAUTION

• When relling with milk, always use

• Always close the refrigerator door.

is actuated due to excessive pressure or temperature increase, switch the c5 coffee machine off immediately. Secure the c5 coffee machine against unintentional switching on and report to Customer Support.

pre-cooled milk that is no warmer than 40°F. There is a hygiene risk.

There is a hygiene risk.

Personal safety

WARNING

If handled improperly, the equipment could cause serious or fatal injury.

Anyone using and maintaining the equipment must be trained in the correct handling of the equipment and must have read and understood the safety instructions in these Operating Instructions before starting to use or maintain the equipment.

V3.0

OPERATING MANUAL

WARNING

Authorized persons

Never modify or remove any safety mechanisms.

Do not disable any safety mechanisms by modifying the equipment.

If there are any warning symbols afxed

to the equipment (dependent on nationality), never remove these. Replace any lost or defective warnings symbols immediately.

WARNING

Never operate the equipment in a damaged condition.

Report any irregularities to your superior immediately, especially if they affect safety.

Safety mechanisms

As well as the warning symbols (dependent on

nationality) afxed to the equipment, the equipment

also has several active safety mechanisms.

General

Only persons who are authorized to do so may work on or with the equipment.

A person is deemed to be authorized if he/she

satises the minimum training and knowledge

requirements listed in this chapter and has been

assigned a xed area of responsibility.

Areas of responsibility of personnel

Manager

As the most senior person from a legal point of view, the manager is responsible for the proper use of the equipment and for the training and deployment of authorized personnel.

Se encarga de registrar las competencias empreHe/she records the competencies of authorized persons, including whether they have the authority to give orders, for his business.

Power switch

c5 coffee machine power switch.

Activation with key card.

His/her tasks include the following:

• He/she sets or resets the equipment to the beverages that are currently to be dispen-sed, if he/she wishes to dispense different beve-

rages than those that the supplier congured

upon delivery or installation of the equipment.

User

He/she is responsible for the following tasks:

• Adjusts the equipment to the beverages currently to be dispensed.

• Rells consumables, e.g. coffee, milk.

• Starts the equipment and monitors it.

• Cleans and services the equipment.

• Pinpoints problems and organiser problem

rectication.

OPERATING MANUAL

V3.0

PARTS IDENTIFICATION / FUNCTIONS AND EXPLODED VIEW

Bean Hopper

Bean Hopper slider

Chute for coffee cleaning tablets

Foamer head cover

Holding screw foamer head cover

Display

Product selection keypad

Preselection keypad

Adjustable coffee / milk spout

Drip tray

Coffee waste drawer

V3.0

OPERATING MANUAL

PRODUCT SELECTION



1) Display



PRESELECTION KEYPAD



2) Product selection keys

3) Product labels



1) Not labeled, but function of Decaf

OPERATING MANUAL







2) Non - or low fat milk instead of whole milk

3) Espresso - allows for an extra shot

4) Cup size

V3.0

EQUIPMENT SET-UP AND CLOSE PROCEDURES

Fill milk

NOTE

• The c5 coffee machine has a „standby“ operating mode.

• None of the product elds are lit up.

Switching on

1. Insert “user” or “manager” key card and then remove.

Please conrm (SH)

3. After the coffee machine has heated up, the “Fill milk” prompt will appear. Insert the milk bag(s) and put the corresponding milk

connectors into the container and conrm.

4. All ve product elds are illuminated.

Please wait

10:32 PM 08.08.2008

The coffee machine is now lling the milk

system.

Select beverage

10:34 PM 08.08.2008

The coffee machine is now ready to dispense beverages.

2. The c5 coffee machine heats up. The second line ashes:

TURN ON

prog.197°F act. 161°F

TURN ON

Steam temp. too low

V3.0

OPERATING MANUAL

Dispensing of beverages

Reference products

Dispensing normal coffee

The following description of how to dispense beverages assumes the following allocation to the beverage selection buttons:

Product elds from top to bottom...

Select Beverage

09:03 AM 06.1.2012

Shift /Stop

Mocha

Latte

NOTE

* after the product in the display means „reference product from bean hopper 1“.

** after the product in the display means „reference product from bean hopper 2“.

General sequence

1. Push the beverage outlet upwards.

2. Select desired coffee cup.

3. Place 1 coffee cup under the beverage outlet.

4. Push the beverage outlet downwards until the coffee cup can be removed without having to push the beverage outlet upwards again.

5. When this message is displayed, the coffee machine is ready to dispense beverages ...

Iced Mocha /Latte

Hot Chocolate

Add hot milk

Select beverage

10:34 PM 08.08.2008

Select:

• On the preselection keypad:

- Product: Decaf / Non-Fat (if appli-cable).

- Size of beverage: Small / Medium / Large.

• On the product selection keypad:

- Product on key level 1 – direct key stroke.

- Product on key level 2 – “Shift” + product key.

Stopping the product ow...

You can interrupt the ow of beverage at any time

by pressing the Shift/Stop button [

OPERATING MANUAL

V3.0

Change milk bag

Rell coffee beans

1. The following message indicates that there is no milk in the milk bag.

Select beverage

Change milk bag

2. Change the empty milk bag and conrm that by pressing the Shift/Stop button [

Please wait

10:34 PM 08.08.2008

3. The coffee machine is now priming the milk system.

Select beverage

The bean hoppers are monitored as regards coffee bean content. If the bean hopper becomes empty, this is displayed during the dispensing of a beverage.

The following message appears...

Bean hopper 1 empty

Please conrm

Bean hopper 2 empty

Please conrm

1. Fill coffee beans into bean hopper 1, right hand side.

or ll coffee beans into bean hopper 2, left

hand side

10:34 PM 08.08.2008

You can now dispense beverages as required.

2. Press Shift/Stop button to conrm.

V3.0

OPERATING MANUAL

Emptying the coffee waste drawer

NOTE

• The coffee waste drawer is full to capacity when it contains a weight of 0.7 kg. (1,5 lbs).

When this occurs, the message „Empty drawer!“ is displayed.

• The coffee waste drawer is 80 % full when it contains a weight of

0.56 kg. (1,25 lbs).

When this occurs, the message „Drawer almost full!“ is displayed.

1. Empty the coffee waste drawer, clean with warm water and dry.

2. Push the coffee waste drawer in. The following message appears...

Drawer emptied?

Please conrm (SH)

Press Shift/Stop button [

3. The following message appears...

Select beverage

CAUTION

• If the coffee waste drawer overows, this will cause serious dirt accumulation inside the c5 coffee machine.

• Always empty the coffee waste drawer correctly when the c5 coffee machine is switched on.

1. The following displays indicate how full the coffee waste drawer is...

...Coffee waste drawer is 80 % full.

Select beverage

Drawer almost full

...Coffee waste drawer is 100 % full.

11:30 PM 08.08.2008

4. You can now dispense beverages as required.

Select beverage

Empty drawer!

2. Push the beverage outlet all the way up.

3. Pull out the coffee waste drawer. The following message appears...

Select beverage

Drawer missing!

OPERATING MANUAL

V3.0

Cleaning the drip tray

Close Procedures

1. The drip grille and drip tray must be cleaned at regular intervals.

2. Press the drip grille at the back right or back left corner downwards a little.

NOTE

• Only use combination cleaning tablets “COMBI-Tabs”.

• Get out three combination cleaning tablets “COMBI-Tabs”.

• Get the cleaning container

3. Remove drip grille and clean.

4. Clean drip tray and clean out the drain holes if they are blocked.

5. Place the drip grille in the correct position on the drip tray, i.e. with the transverse rods underneath.

V3.0

OPERATING MANUAL

SYSTEM SETUP / OPERATION

♦ Liquid crystal display

Control panel and button layout

○ Displays information on the correspon-

ding function.

♦ Navigation button [

○ One level higher in the structure

○ Used to conrm queries / or adjusment

values.

♦ Navigation button [

○ One level down in the structure.

♦ Navigation button [

○ One position horizontally to the right in

the structure.

♦ Navigation button [

○ One position horizontally to the left in

the structure.

]

♦ Shift/Stop button [

○ Not allocated.

♦ [

] button

○ Used to raise the adjustment value in

predened steps.

○ Used to enter “Yes”.

] button

○ Used to lower the adjustment value in

predened steps.

○ Used to enter “No”.

] button (no invisible)

○ 1 = “Yes” in response to textual

questions.

]

OPERATING MANUAL

V3.0

○ 2 to 4 unallocated.

○ 5 = “no” in response to textual

questions.

+ 39 hidden pages