Melitta C35 user Manual
Original operating
instructions
c35
2
Manufacturer:
TSM SUCCESS MANUAL® designed and copyright by
CAFINA AG
Römerstraße 2
5502 Hunzenschwil
Tel.: +41 (0)62 889 42 42
Fax: +41 (0)62 889 42 89
info@cafina.ch
www.cafina.ch
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Contents
1 For your safety 4
1.1 Explanation of the safety symbols 4
1.2 Basic safety instructions 4
1.3 User rights c35 5
1.4 Certification of the c35 5
2 Identification 7
2.1 Identification of the appliance type 7
2.2 Brief description of the appliances 8
3 Overview of appliance 9
3.1 Overview 9
3.2 Control panel with the function keys 9
4 Delivery and installation 10
4.1 Delivery 10
4.2 Installation 10
5 Power and water connection 11
5.1 Preparation for Power and
Water Connection 11
6 Starting up the appliance 12
6.1 Starting up the appliance for the first time 12
6.2 Starting up the appliance after a
malfunction or prolonged shutdown 12
7 Turning on and off 13
7.1 c35 and milk part 13
7.2 Milk cooler 13
7.3 Cup warmer 13
8 Dispensing the product 14
8.1 Coffee and milk drinks 14
8.2 Hot water 15
8.3 Manually foaming and heating milk
using the steam nozzle 15
9 Chip cards 16
10 Settings and functions of the
"MANAGER" menu 20
10.1 Product-related "MANAGER" settings 20
10.2 "Products" submenu 20
10.3 "Functions" submenu 21
10.4 "Price/Gratis" submenu 22
10.5 "Counters" submenu 22
10.6 "Time and Date" submenu 23
11 Emptying and Filling 24
11.1 Emptying 24
11.2 Filling 24
12 Cleaning 25
12.1 Equipment 25
12.2 Automatically initiated cleaning
of the coffee machine 25
12.3 Intermediate cleaning of the
coffee machine 25
12.4 Cleaning the exterior of the coffee
machine (cleaning the housing of the c35) 27
12.5 Cleaning the Milk Cooler and
the Cup Warmer 27
13 Shutdown and Storage 27
13.1 Shutting down the appliance for a
limited period or for good 27
13.2 Storage 27
14 Disposal 28
14.1 Disposal of Consumables 28
14.2 Disposing of the Appliance 28
15 Troubleshooting, Error
Messages and Fault Repair 28
15.1 Checklist for Troubleshooting 28
15.2 Error display by means of diagnosis points 29
16 Technical Data and
Installation Diagram 29
9.1 "USER" 16
9.2 "MANAGER" 17
9.3 "MEMORY" 18
9.4 Additional chip cards 19
17 Index 32
18 EC Declaration of Conformity 33
19 Notes 34
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1 For your safety
1.1 Explanation of the safety symbols
DANGER
This symbol warns of the high probability of an electric
shock and the resulting danger to life.
WARNING
This symbol warns of the risk of injury (e.g. scalding).
CAUTION
This symbol warns of possible damage to the c35.
INFORMATION
This symbol indicates important and useful information concerning operation of the c35.
This symbol refers to another location in the operating
instructions.
1.2 Basic safety instructions
1.2.3 General hazards
DANGER
Danger to life from electric shock
– Never turn on an appliance which is damaged or
has a defective power cord.
– If there are signs of damage (e.g. smell of burning),
immediately disconnect the appliance from the
power supply and contact your service technician.
– A damaged power cord on the appliance must be
replaced by a qualified service technician.
– Never let the power cord hang down. The power
cord may become a trip hazard or may be damaged.
– Ensure that the appliance and the power cord are
not near hot surfaces, e.g. ovens, gas or electric
cookers.
– Ensure that the power cord is not trapped or rub-
bing against sharp edges.
– Never open and repair the appliance yourself. Do
not make any changes to the appliance which are
not described in the operating instructions for the
appliance.
– Never remove casing, machine parts or electrical
parts.
– The appliance contains live parts. Danger to life if
the appliance is opened.
– Repairs may be performed only by the service
technician with original spare parts and accessories.
– Use original accessories only. Accessories which
were not explicitly recommended by CAFINA may
damage the appliance and cause fire, electric
shock and injuries.
Please follow ALL safety instructions in these
operating instructions!
1.2.1 Information about these operating
instructions
Please ensure that these operating instructions are
always kept close at hand. Ideally in a folder together
with all other c35 documents.
1.2.2 Designated use
The c35 and its attachments are designed exclusively
for use in the hotel and restaurant industry and in
factories and offices! The c35 is not suitable for use
outdoors.
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WARNING
Risk of injury!
– If objects are placed in the grinding unit, splinters
may be ejected and the machine damaged.
➤ Do not place any objects in the bean hopper
or the outlet to the grinding unit and do not
poke the feed apertures with an implement!
Do not reach into the machine, as hands may
be bruised or grazed by the inner machine elements.
➤ Never open and reach into the machine! The
c35 may be opened by authorised technicians
only!
WARNING
Risk of injury!
– Children and adults with impaired physical sensi-
tive faculties, impaired intellectual powers or who
have little experience must not operate the appliance except under the supervision or instruction
of a person responsible for their safety. Supervise
children to prevent them from playing with the
appliance.
WARNING
Risk of burns!
– The cup warmer trays are hot
➤ Do not touch trays!
– While the machine is being cleaned automatically
or manually, hot water and steam are discharged
continuously.
➤ When cleaning the machine, keep away from
the outlets!
– The product outlet, the hot water outlet and the
steam pipe become very hot!
➤ Do not touch outlets!
– When the products are discharged, there is a risk
of being scalded by the
products themselves.
➤ Caution when handling hot drinks!
– If the user interface is accidentally touched, coffee
can be unintentionally discharged.
➤ Only touch the sensitive user interface deliber-
ately.
WARNING
Hazard posed by spoiled milk and coffee residue!
– If the machine is not cleaned on a regular basis,
milk and coffee residue may stick inside the machine, block the outlets or get into the drinks. The
c35 automatically cleans itself when turned off.
➤ Once a day also clean the machine
yourself!
CAUTION
Operating conditions!
To ensure that the coffee machine is operated correctly, observe the following operating conditions:
– Operating personnel:
➤ The operating personnel must be trained by
authorised technicians.
– Technicians:
➤ Only technicians trained by the manufacturer
or by one of his authorised cooperation partners may maintain or repair the machine.
– Water quality:
➤ Total hardness = 7– 8° dGH
➤ Carbonate hardness = 3– 7° KH
➤ Acidity = 6.8 – 7.2 pH
➤ Conductance < 900 mS
– Milk quality:
➤ Any type of milk can be used provided it is
pasteurised and homogenised and has a
maximum fat content of 0 – 3.5%.
– Coffee bean quality:
➤ Only raw coffee which has been sorted should
be used. Extraneous matter, such as pieces
of wood or metal, stones, leaf remnants, etc.,
have been removed to prevent damage to the
grinding discs in the coffee grinders. However,
raw coffee of medium quality may still contain
a considerable amount of defective beans and
extraneous matter.
➤ Furthermore, coffee beans are preferred which
are roasted using the traditional roasting
method in an externally heated, continuously
moving drum for approx. 6 – 30 min. and
cooled gently with air. Turbo-roasted coffee
beans are to be avoided (roasting method for
3 – 5 min. and coffee beans are usually cooled
with water). In principle, the following applies: The more the coffee beans are burnt, the
lower the required initial quality of the coffee
beans.
Read chapter 12 "Cleaning"!
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1 For your safety (continued)
S
CAUTION
Risk of destruction!
– Do not poke the feed apertures with an imple-
ment!
– If objects are placed in the feed apertures for
coffee powder and cleaning tablets, the machine
may be damaged.
– The c35 is not protected against water jets. Do
not clean the appliance with a water jet or highpressure cleaner.
Follow chapter 12 "Cleaning"!
CAUTION
– Touch display with fingers only. Do not use
pointed objects.
– Do not use a soiled or incorrect chip card. Always
insert slowly and straight. Do not pull out card
until it is indicated on the display.
– Do not empty any extraneous liquids into the
drain.
1.3 User rights c35
The user rights of the c35 are divided into three different user groups:
1| USER (standard user)
2| MANAGER (user with settings rights)
3| ENGINEER (comprehensive service and
maintenance rights)
The different rights are specified by the chip cards.
The corresponding chip card is required to execute all
operating steps, setting steps and functions as well as
to turn the appliance on and off!
Before using the chip cards, read chapter 9 "Chip
cards".
1.4 Certification of the c35
The c35 features the currently required test mark according to the implemented certification:
For the processing of cold and warm milk with
integrated, fully automatic cleaning the c35 satisfies
the hygiene requirements according to Prof.
Dr. Haevecker of the Fachlabor für Sensorik Berlin
(HACCP – Hazard Analysis Critical Control Point).
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2 Identification
2.1 Identification of the appliance type
The c35 is available in the following versions:
c35-1W Coffee and hot water
(basic model)
c35-12C Coffee, hot water and steam
(with steam tap for frothing up milk)
c35-12M Coffee, hot water and milk
(with milk jet for integrated output of hot
milk)
c35-12CM Coffee, hot water, steam and milk
(with steam tap and milk jet for integrated dispensing of hot milk and foam)
c35-mc Milk cooler
c35-mcs Milk cooler (narrow)
c35-mcu Base refrigerator
c35-mc/cw Refrigerator / cup warmer
Combination appliance
c35-cw Cup warmer
The appliance type of your c35 has to be established
for some operating steps, as the appliance types may
have different requirements. The appliance type can
be found on the rating plate affixed to your c35
(e.g. c35-12CM-2G see following diagrams).
INFORMATION
The rating plate of the c35 is situated behind the
grounds drawer.
Power supply
Power
(watts)
Year of
manufacture
(Month. Year)
Coffee machine
number
Type designation
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2 Identification (continued)
2.2 Brief description of the appliances (technical data, see page 29)
2.2.1 c35
The c35 is a fully automatic coffee machine and is used to dispense various coffee products as well as to heat and froth up milk. The bean hoppers are used to fill the appliance
with whole beans. A special insertion chute allows coffee powder to be used.
The c35 basic model can dispense pre-programmed coffee products. The dispense command is issued via direct selection keys which are on the control panel. Drink selection
and additional functions (cleaning, operating status, filling level, etc.) are indicated on the
display.
2.2.2 Milk cooler c35-mc (optional)
The milk cooler is used exclusively to cool milk. The milk container inside the appliance
is available in two versions: either with a nine-litre capacity or with two separate chambers (not yet available) which can hold four litres of milk each. This two-chamber system
allows the storage of two different types of milk (e.g. whole milk and skimmed milk). The
milk is dispensed automatically according to the products.
2.2.3 Milk cooler c35-mcs (optional)
The milk cooler is used exclusively to cool milk. The milk is dispensed automatically according to the drinks.
2.2.4 Milk cooler c35-mcu (optional)
The milk cooler is used exclusively to cool milk. The milk is dispensed automatically according to the drinks.
2.2.5 Milk cooler c35-mc/cw (optional)
The milk cooler / cup heater combination appliance has two levels with heating elements
underneath and a cooling box. Authorised technicians can preselect four temperatures
for the heating elements. The milk cooler is used exclusively to cool milk. The milk is dispensed automatically according to the drinks.
2.2.6 Cup warmer c35-cw (optional)
The freestanding cup warmer has three levels with heating elements underneath. Authorised technicians can preselect four temperatures for the heating elements.
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3 Overview of appliance
Coff ee bean hopper with lid
Status light
When the appliance is connected to the power supply,
the company logo is lit red.
Temperature display for milk cooler
Control panel
Milk cooler
Hot water dispenser
Product outlet (height-adjustable)
Steam dispenser
Drip tray
Page 1
Ristretto
Café Crème
*
Espresso
**
Cappuccino
Coffee Latte Macchiato
Coffee White Doppio
next page decaf
Hot milk
Insertion chute with spoon for decaff einated
coff ee powder or cleaning tablets
Chip card slot Milk jet cover
Grounds drawer
3.1 Overview
Status light
Control panel with product selection key
Stop key
Preselection key for coff ee (decaff einated)
Page selection key
Page display
Moussy foam (optional)
Steam key
Solid milk foam (optional)
Steam Control (optional)
Hot water keys (manual/portioned)
3.2 Control panel with the function keys
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4 Delivery and installation
4.1 Delivery
The c35 includes the following accessories:
– 1 cleaning container PP 1 litre
– 1 box of cleaning tablets
– 1 microfibre cloth
– 1 reinforced hose L1500 3/8"
– 2 nylon seals D14.5 x 8 x 2 mm
– 1 chip card carrier bag
– 2 "user" chip cards
– 1 "manager" chip card
– 1 "memory" chip card
– AMC powder (10 bags)
– Document holder
– Original operating instructions
1,600 mm
4.2 Installation
The c35 is installed and serviced by authorised technicians only.
WARNING
To prevent placing third parties in danger, install
the appliance only in locations in which it can be
supervised by trained personnel.
Dimensions of c35
Width: 350 mm
Height: 774 mm
Depth: 650 mm
Weight: approx. 60 kg (without refrigerator c35-mcs)
To ensure that you have an optimum angle of vision,
provide a suitable work surface.
There are four height-adjustable intermediate feet
which can be used to adjust the height between
25.4 and 101.6 mm (1 – 4 inches). The bearing load of
the work surface must be at least 100 kg.
870 – 950 mm
660 – 800 mm
INFORMATION
Further dimensions and information for preliminary measures can be found in:
Chapter 16 "Technical Data and Installation
Diagram".
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5 Power and water connection
5.1 Preparation for Power and
Water Connection
The following is not supplied and must be provided by
you for the installation:
CAUTION
On the installation side an all-pole separator with a
contact opening width of 3 mm must be provided
per pole for a fixed connection.
➤ Maximum system impedance in the building
connection 0.10 ohms (the impedance can be requested from the energy supplier).
➤ Socket and plug for power connection.
➤ External main switch for power connection.
➤ Supply line and main tap for water connection.
– Maximum water line pressure 0.5 MPa (5 bar).
– Maximum inlet temperature of the water 20 °C.
INFORMATION
Remember to have these preparations
made and to have the appliances at hand on the
day of installation.
DANGER
Danger to life from electric shock!
– The use of sockets with the wrong current will
cause an electric shock and the destruction of
the c35.
WARNING
A damaged appliance is not safe and may cause
serious injuries and a fire.
– Protect the appliance from the effects of the
weather, such as rain, frost and direct
sunlight to prevent damage and potential risks
of injury and fire.
– Do not immerse the appliance or appliance
parts, such as cables and connections, in water.
CAUTION
The connection to the water supply must be in
accordance with standard EN 61770. In addition,
the national rules and laws always apply to the
connection to the water supply.
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