Medela Symphony Breastpump Maintenance guide

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Page 1

The Symphony® Breastpump

Maintenance & Technical Guide

Page 2

Table of Contents

Save These Instructions .................................................................................1

Symphony® Technical Description .................................................................2

Symphony® Breastpump Controls & Parts ....................................................3

Symphony Diagram ....................................................................................................................3

Symphony Kit Diagram .............................................................................................................. 3

Visual & Functionality Checklist .....................................................................4

Vacuum Check .................................................................................................5

Recommendations for Replacement ............................................................6

How to Check Pump Total Running Hours ...................................................7

Error Codes .................................................................................................. 8-9

Battery Care & Maintenance .................................................................. 10-11

Inspect & Replace Diaphragms.............................................................. 12-13

Low or No Suction ................................................................................... 14-15

Trolley Repair ........................................................................................... 16-17

No Power .................................................................................................. 18-19

Reseating Cover ...................................................................................... 20-21

Replace and Load Program Card .......................................................... 22-23

Proper Use of Vacuum Gauge ................................................................ 24-25

Inspect & Replace Power Cord .............................................................. 26-27

Correct Separated Housing .................................................................... 28-29

Cleaning ................................................................................................... 30-31

Terms of Guarantee .......................................................................................32

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Save These Instructions

The Medela® Symphony® Breastpump has been specially developed to meet the most stringent demands where hygiene and mobility are concerned. The operating principle of the Medela Symphony is to simulate the natural, physiological conditions encountered in breastfeeding.

The pump’s kit is separate from the pumping mechanism and protected from overflow by a specially designed membrane. Kit components which could come in contact with the milk are part of the accessories and can be very easily disconnected for cleaning and sterilization.

A carrying case is available, offering ample space for the pump and the accessory kit.

There are two different models of Symphony with the following general specifications:

Symphony Breastpump, article no. 0240108

n one knob control for both vacuum and

suction cycles

n powered by regular electric outlet (100-

240 VAC)

Symphony Breastpump Plus, article no. 0240208

* same as above (0240108), but with

2 internal rechargeable 6 volt batteries

Both models can be used for single and for double pumping by using the appropriate accessory kit. Refer to the separate accessory kit user’s instructions for further details.

IMPORTANT SAFEGUARDS

WARNING: To reduce the risk of burns,

electrocution, fire, or injury to persons:

1. Separation from the power outlet is only assured through the disconnection of the plug and socket connection.

2. This equipment is not suitable for use in the presence of a flammable anesthetic mixture.

3. Use only in a dust-free environment.

4. Do not place in or drop motor unit into water or other liquid.

5. Do not reach for any electrical device if it has fallen into water. Unplug immediately.

6. Never operate an electrical device if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or if it has been dropped into water.

7. Only use the electric cord that comes with the Symphony Breastpump.

8. Make sure the voltage of the device is compatible with the power source.

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Symphony Technical Description

Safety Instructions

Medical Equipment With Respect to Electrical Shock, Fire and Mechanical Hazards Only In Accordance With IEC 60601 -1 CAN/CSA 22.2 No. 601.1 22PL

Protection class II

(Double

Insulation)

Type B

Vacuum:

-50mmHg – -250mmHg

-7kPa – -33kPa

Power Supply:

Conventional Outlet:

100V - 240VAC 50/60 Hz

0.5 A

DC Connection:

12 VDC Use only with 25 W Medela® Vehicle Lighter T=2,5A Adapter #67173

Battery:

2 x 6 V, 1.2 Ah Type: Yuasa NP 1.2-6 Battery(optional): Battery, DC powered Charging time=12 hours Full battery pumping time=approx. 60 minutes

ESD—Use ESD protection when servicing pump. Disposal:

This breastpump is made of technical plastics and metals that cannot be separated. It must be disposed of in accordance with local regulations.

Warranty: 3-years for the unit from the date of delivery, excluding pump set and batteries. The manufacturer is not liable for any damage or consequential damage caused by incorrect operation, inappropriate usage or use by unauthorized persons. Routine checks, servicing and battery exchange may only be carried out by Medela authorized personnel.

Follow Instructions

Alternating Current

Direct Current

Dimensions :

With Stand Without Stand Length 16.1” 8.5” Width 16.1” 6.1” Height 35.4” 9.6”

Weight:

With Battery: 6 lbs. 7 oz. Without Battery: 5 lbs. 1 oz.

Environmental Conditions for Operation:

Temperature: +41°F to +104°F Relative Humidity: 20% to 80% Atmospheric Pressure: 70 kPa to 106 kPa

Environmental Conditions

Transport and Storage:

Temperature: -4°F to +122°F Relative Humidity: 20% to 95% Atmospheric Pressure: 70 kPa to 106 kPa

Standards:

FDA (GMP) ISO 9001 ISO 13485 CE (93/42/EEC)

Electromagnetic or Other Interference:

Complies with IEC 60601-1-2. Unlikely to interfere with other electrical equipment.

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Symphony® Breastpump Controls & Parts

Symphony Diagram Symphony Kit Diagram

Kit shown is Symphony Double Pumping Kit

1. PersonalFit™ Breastshield, Standard (24mm) ............. 87073

2. PersonalFit Breastshield Connector ........................... 87071

3. Valve & Membrane ....................................................... 87089

4. Collection Connector ................................................... 8117009

5. Solid Container Lid .....................................................8107057

6. Tubing ...........................................................................8007213

7. Membrane Cap ............................................................8100769

8. Protective Membrane ..................................................8200094

9. Breastfeeding Information Guide ................................ 1907200

10. Symphony Instruction Manual..................................... 1907724

11. Symphony Container Stand ........................................ 8100552

12. Symphony Vehicle Lighter Adapter ............................. 67173

(67099S)

Call for pricing

Call Customer Service at 800.435.8316

for ordering information.

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Visual & Functionality Checklist

The Symphony® Breastpump Maintenance & Technical Guide is a resource and tool to be used to perform maintenance and troubleshoot issues on the Symphony Breastpump.

A visual and functional check of the Symphony breastpump should be performed for optimal performance on a periodic basis. If maintenance or repairs are needed, this guide will walk you through the steps. If you have any questions, please contact Customer Service at

800.435.8316.

Cleaning – Use a soft cloth to wipe with warm soapy water, Quick Clean™

Wipes may be used between uses with the same mother. Use Cavicide® to disinfect between different mothers. (Refer to Cleaning Technical Bulletin

on pages 30-31 for detailed instructions.)

Cover – Inspect for damage and that cover closes and locks shut.

If cover is damaged, please send back to Medela for repairs.

Housing – Inspect for damage, cracks or if housing is separated. (Refer to Correct

Separated Housing Technical Bulletin on pages 28-29 for detailed instructions.)

Rubber Feet – Inspect for damage or missing rubber feet (4 total). If any

are missing, contact Medela Customer Service to order Part # 8000596.

Pump Diaphragms – Inspect for damaged diaphragms.

(Refer to Inspect/Replace Diaphragms Technical Bulletin on pages 12-13 for detailed instructions.)

Power Cord – Inspect power cord for damage.

(Refer to Inspect/Replace Power Cord on pages 26-27 for detailed instructions.)

If you have a Symphony Plus, check battery status by referring to Battery Care & Maintenance Technical Bulletin on pages 10-11.

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Vacuum Check

Performing a vacuum check on your pump ensures your Symphony® is operating correctly for breastpumping mothers. Follow the instructions in the Proper Use of Vacuum Gauge Technical Bulletin on pages 24-25 for detailed instructions. The following values will guide you through gauging your Symphony vacuum levels:

The following values should read:

Stimulation Expression

min* max* max* min* Elevation OFF

- 41 - 166 - 207 - 41 + 6600’

- 47 - 187 - 234 - 47 + 3300’

- 50 - 200 - 250 - 50 + 1600’

- 53 - 213 - 266 - 53 Sea Level

*± 20 mmHg

Stimulation mode changes to Expression mode after 2 minutes unless the button is pushed.

If you experience values outside of the normal limits reference refer to Technical Bulletin – Low or No Suction on pages 14-15.

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Recommendations for Replacement

Over the life of the Symphony® it is possible that certain items may have to be replaced. The more preventative maintenance that is conducted on the Symphony, the less parts will have to be replaced. The following are recommended guidelines for when certain parts should be replaced.

Item Recommendations for Replacement/Repair

Membranes As needed after inspection.

(Refer to Low or No Suction Technical Bulletin on pages 14-15 for detailed instructions.)

Diaphragms As needed after inspection or low suction. (Refer to Inspect/Replace Diaphragms on pages 12-13

for detailed instructions.)

Motor 6,000 hrs (or as needed)*

Gear Box 6,000 hrs (or as needed)*

Battery As needed.

(Refer to Battery Care & Maintenance Technical Bulletin on pages 10-11 for detailed instructions.)

Main Boards As needed.

(If pump does not turn on and after troubleshooting*. Refer to Error Codes Technical Bulletin on pages 8-9.)

Housing If broken or separated.

(Refer to Correct Separated Housing Technical Bulletin on pages 28-29 for detailed instructions.)

*Must be replaced or repaired at Medela.

Please contact Customer Service at 800.435.8316 for instructions on how to have your pump repaired or replaced.

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How to Check Pump Total

Running Hours

Checking Pump Total Running Hours

1. Turn the pump on.

2. Go to service menu by pushing the “On” button again while turning the vacuum control knob.

3. Turn the vacuum control knob until you get “Htot” (hours total). This is the total hours the pump has run throughout its life.

4. Use these hours to check to see if maintenance is required per recommendations on page 6.

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Error Codes

There are two ways in which a Symphony® Breastpump will communicate that the unit has an issue. If the Symphony is experiencing an issue, an error code will be displayed on the LCD screen (see ﬁg. 1). Previous problems are recorded in the Menu function under “Err:”. To retrieve a history of errors, hold down the “On” button while turning the vacuum control knob, then continue to move the knob until you reach “Err” (see ﬁg. 2). If you continue to experience issues with your Symphony, please contact Customer Service at 800.435.8316.

ﬁg. 1

ﬁg. 2

LCD Display

The following describes LCD messages that may be displayed indicating an issue with the unit, the potential causes, and action steps to correct the issue.

Potential Issue Actions

Program card isn’t a Symphony card Check if correct program card is used (See Technical Bulletin No. 109A)

Program card is incorrectly inserted Check that card is positioned correctly (See Technical Bulletin No. 109A)

Program card is damaged and not working Replace program card (See Technical Bulletin No. 109A)

Program card isn’t inserted Insert program card (See Technical Bulletin No. 109A)

Program card isn’t completely inserted Push card in all the way (See Technical Bulletin No. 109A)

Battery needs charging soon, will beep every 20 seconds (15 minutes of pumping time remaining from when the indication started)

Battery is completely discharged Charge the batteries, but you may continue to pump (See Technical Bulletin No. 101A)

Motor is drawing too much current Send Symphony pump to Medela® service center if this happens repeatedly

Software conguration Replace program card if experiencing error (See Technical Bulletin No. 109A)

Potential fault in electronics of gear control Send Symphony pump to Medela service center if this happens repeatedly

Potential fault in electronics of power supply Send Symphony pump to Medela service center if this happens repeatedly

LCD Display Messages

Be sure power cord is plugged into back of pump (See Technical Bulletin No. 106A)

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The following are Menu Codes and descriptions indicating historic error activity and steps you can take to address the issue.

Directions on how to read Menu Codes

1. Turn the pump on.

2. Push the “On” button again while turning the vacuum control knob.

3. To see Menu Codes turn the vacuum control knob and refer to the Menu Codes chart listed below.

Battery Care & Maintenance

Menu Codes

Menu Codes Description Solution

1. Unplug and plug back in.

M/F

M/O

C/I

C/N

B/F

B/L

P/F

C/F

Motor Fault

Motor Overload 1. Return to Medela, Inc. for repair if this happens repeatedly.

Invalid Card

No Card

Battery Flat

Battery Low

Power Fault

Conﬁguration

2. Reboot pump. (see below)

3. Replace program card and reboot.

4. Send to Medela, Inc. for repair if this does not solve the issue.

1. Reboot pump. (see below)

2. Verify proper program card orientation. Correct as needed.

3. Replace program card and reboot.

4. Return to Medela, Inc. for repair if this does not solve the issue.

1. Install program card.

2. Verify that card is pushed in all the way.

3. Replace program card and reboot.

1. Charge for full 12 hours.

2. Return to Medela, Inc. for repair if this does not solve the issue.

1. Charge for full 12 hours. Pump will charge during use if plugged in.

2. Return to Medela, Inc. for repair if this does not solve the issue.

1. Verify pump plugged in properly at both ends.

2. Plug pump into another outlet.

3. Return to Medela, Inc. for repair if this does not solve the issue.

1. Reboot pump.

2. Replace program card and reboot.

3. Return to Medela, Inc. for repair if this does not solve the issue.

The following is a list of potential issues and steps you can take to readily address the issue.

Reboot Pump

Error Messages

Invalid Card

No Card

No Power

Check Battery (if present)

Quick Fixes

1. Press the let-down button and hold.

2. While holding the let-down button press the on/off button.

3. Release both buttons when pump reads “please wait”.

1. Turn off pump and restart unit.

2. Reboot pump.

3. Replace program card and reboot pump. (refer to Technical Bulletin No. 109A to replace program card)

4. Send pump to Medela, Inc if this does not solve the issue.

1. Check program card. a. Chip side up. b. Chip end inserted into pump rst.

2. Replace program card. Reboot pump with new card. See reboot instructions.

(refer to Technical Bulletin No. 109A to replace program card)

3. Return pump to Medela, Inc. for repair if this does not solve the issue.

1. If program card is missing: a. Install new program card. (refer to Technical Bulletin No. 109A to replace program card) b. Reboot pump with new card. See reboot instructions.

2. If program card is present: a. Remove card and reseat. b. Send to Medela Inc, for repair if reseat does not correct.

1. Check if the pump is properly connected to the electric supply or that the battery is charged.

2. Inspect power cord and replace if it is damaged. (refer to Technical Bulletin No. 111A to replace power cord)

3. Inspect fuse and replace if needed. (refer to Technical Bulletin No. 106A to replace fuse)

4. Send to Medela Inc, for repair if issue is not resolved.

1. Check battery connections by removing battery caps and inspecting wires.

2. Refer to Technical Bulletin No. 101A for further Battery Care & Maintenance instructions.

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Battery Care & Maintenance

Symphony® Plus needs battery care and maintenance. If you are unable to resolve your Symphony battery issues, please contact Customer Service at 800.435.8316.

Charging Battery

1. The Symphony Plus should

be charged:

 •uponreceiptofpump

(for approximately 12 hours).

 •dailyafterhavingrunfrombattery.

 •beforebatterycompletely

discharges.

 •everytwo(2)monthswhenpump

is not in use. (The battery is continually charging when the breastpump is plugged into an outlet, even during a pumping session.)

Battery Status

2. “Battery Low” warning appears on

LCD display when the battery is low. The breastpump will beep every 20 seconds. (The breastpump still has

approximately 15 minutes of pumping time left.) The battery should be

re-charged using the above instructions.

3. “Battery Flat” appears when the battery has been depleted. The breastpump will issue a long beep and the pump will switch off. The battery should be re-charged using the above instructions.

4. Check battery connections by removing battery caps and inspecting wires.

Helpful Hints

Extreme temperature, charging rates, and state of charge play a part in the life span of your battery.

To help maintain the life, please do the following:

 • completelyrechargethebattery

after each use.

 • donotallowthebatterytofullydrain

on a regular basis.

 • duringuse,theSymphonycanrun

on battery for up to one (1) hour.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Battery Care & Maintenance

Battery Check (if battery model)

1. Charge pump for 12 hours.

*NOTE: Display switches from charging to Symphony 2.0 when battery reaches 80% charge. It takes the full 12 hours to get 100% charge.

2. Turn the pump on.

3. Go to the service menu by pushing the “On” button again while simultaneously

turning the vacuum control knob clockwise until S/N is displayed.

4. Release the power button and continue to turn the vacuum control knob until locating “Hres” (resettable hours) then press the let-down button to reset it back to zero.

5. Let the pump run until the batteries are drained and the screen reads “Battery ﬂat.” (The pump turns off automatically after 30 mins and may need to be restarted to fully drain the batteries.)

6. Once the batteries are drained, plug the pump into a wall outlet and go back to “Hres” on the service menu to check how long the pump ran. The time will give an indication of the battery’s condition. A new battery lasts for about 60 minutes of pumping time.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Inspect & Replace Diaphragms

Symphony® diaphragms need to be inspected periodically to ensure proper suction levels. If you experience issues replacing the diaphragms, please contact Customer Service at 800.435.8316.

Tools Required

Flathead Screwdriver

Replacement Diaphragms Kit -

Item #8007199

Cavicide (or similar product)

Soft Cloth

Warning - Please be sure to unplug

Symphony prior to troubleshooting.

Directions

Inspect

1-2. Press gently on diaphragm. An undamaged diaphragm will roll along the edge, which does not affect suction. If the rolled edge appears to be torn, replace. If holes or tears appear in diaphragm, suction can be reduced and diaphragm needs to be replaced.

Replace

3. Remove diaphragm screws with ﬂathead screwdriver.

4-5. Gently pry and remove each diaphragm with ﬂathead screwdriver.

6-7. Clean area with soft cloth and Cavicide (or like product) by spraying on cloth before replacing diaphragms.

8. Align new diaphragms with openings.

9. Apply equal pressure downwards to

snap diaphragm in place.

10. Install screws with ﬂathead screwdriver. Do not over tighten.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Battery Care & Maintenance

UNDAMAGED

DO NOT SPRAY PUMP WHILE

DIAPHRAGMS ARE REMOVED

Warning

•Stopwhenscrewsstopturning.

•Donotovertightenorinternal

sensor may get damaged.

DAMAGED

If you experience other issues regarding suction reference Technical Bulletin 103A.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Low or No Suction

In the event that your Symphony® breastpump is producing low or no suction this technical bulletin will guide you through the steps to troubleshoot your issue. If you continue experiencing issues with low or no suction, please contact Customer Service at 800.435.8316.

Tools Required

Technical Bulletin No. 102A

(Inspecting and Replacing Diaphragms)

Flathead Screwdriver

Symphony Diaphragm Kit -

Item #8007199 (if needed)

Symphony Membrane Cap -

Item #8100769 (if needed)

Symphony Membrane -

Item #8200094 (if needed)

Vacuum Gauge -

Item #1977005 (if needed)

Warning – Please be sure to unplug

Symphony prior to troubleshooting.

Directions

1. Inspect Symphony Membranes. If

membranes do not appear to have a rip or tear move to next step. If membranes do appear to be worn or have a tear, replace prior to next step.

2. Inspect Symphony Diaphragms by following Technical Bulletin 102A. If diaphragms do not appear to have a rip or tear move to next stop.

3. Make sure Symphony lid completely closes before pump is in use.

4. Make sure the hard yellow ends of the tubing ﬁt securely into breastshield connectors.

5. Make sure the yellow triangular end ﬁts into the membrane cap.

6. Make sure yellow valve on breastpump kit is ﬁtted correctly into the breastshield connector.

7. Make sure white membrane is lying ﬂat against yellow valve head.

8. Check Symphony vacuum levels by following Technical Bulletin 110A Proper Use of Vacuum Gauge.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 17

Battery Care & Maintenance

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 18

Trolley Repair

In the event that your Symphony® trolley becomes loose, this technical bulletin will guide you through methods to resolve this issue. If you continue to experience issues with your Symphony trolley, please contact Customer Service at 800.435.8316.

Tools Required

3.0mm Allen Wrench

13mm Socket Wrench

Adjustable Wrench

Trolley Repair Kit -

Item #6007116 (if necessary)

Directions

1-2. Remove Symphony from trolley by

removing four (4) screws with 3.0mm Allen Wrench.

3-4. Turn trolley on side and hold nut by using adjustable wrench. Nut should be NylokTM. (Nut provided in Repair Kit.)

5. Tighten rod by using 13mm socket wrench while holding nut, which is located on bottom of trolley with adjustable wrench.

(See image #4))

6-7. Place Symphony back on trolley and tighten four (4) screws with 3.0mm Allen wrench.

8. Your Symphony trolley is now tightened and ready for use.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Battery Care & Maintenance

Bottom of Trolley

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 20

No Power

In the event that your Symphony® breastpump does not have power, this technical bulletin will guide you through methods to resolve the issue. If you continue to experience issues with loss of power, please contact Customer

Service at 800.435.8316.

Tools Required

Fuse - Item #9310035 Flathead Screwdriver (small)

Directions

1. Inspect power cord and replace if

damaged. Refer to Technical Bulletin No. 111A - Inspect/Replace Power Cord if power cord needs to be replaced.

2. Make sure pump is plugged into a wall outlet.

5. Remove fuse holder from bottom of the Symphony using a small ﬂathead screwdriver and gently turn clock wise.

6-7. If the fuse appears shorted, remove shorted fuse. (Item #9310035)

8-9. Replace with new fuse. (Item #9310035)

10. Insert fuse holder (black round cap) back into the bottom of the Symphony.

3. Make sure short black cord is plugged into back of Symphony.

4. Check power outlet for functionality. Attempt to use in another power outlet.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Battery Care & Maintenance

Replace if Damaged

New Fuse

Shorted Fuse

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 22

Reseating Cover

In the event that the Symphony® breastpump cover becomes separated or dislodged, this technical bulletin will guide you through the steps to resolve this issue. If you continue to experience issues with the cover, please contact Customer Service at 800.435.8316.

Tools Required

Phillips Screwdriver

Warning – Please be sure to unplug the

Symphony prior to troubleshooting.

Directions

1. Inspect the pump to locate the housing

ridge(s) dislodged outside of cover.

2. Remove four (4) screws at the bottom of the pump with a Phillips Screwdriver.

4. Reseat cover over top of the housing. Make sure ridge(s) are not showing.

5. Replace four (4) screws at the bottom of the pump.

6. Symphony cover has been reseated and is ready for use.

3. Pull cover straight up (just enough to clear top of housing).

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Battery Care & Maintenance

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Replace and Load Program Card

In the event that your Symphony® displays an “invalid card” or “no card” error, please refer to the following to resolve the issue. If you continue to experience issues with your program card, please contact Customer Service at 800.435.8316.

Tools Required

2.5mm Allen Wrench

(if pump does not have thumb screw)

Symphony Replacement Cards (if needed)

2.0 Card

English - 67208 French - 67209 Spanish - 67210

Preemie

English - 67227 French - 27225 Spanish - 67226

Card

Warning – Please be sure to unplug the

Symphony prior to troubleshooting.

Directions

1. Loosen thumb screw or 2.5mm allen

head screw. Slide cord holder up.

3. Gently wipe chip contacts with alcohol wipe or dry towel and re-insert into the Symphony. Hold half circle in hand with micro-chip facing up to insert card.

4-5. If program card still does not function or is missing, insert a new Symphony program card. Slide cord holder down and tighten screw.

6. Plug Symphony into wall outlet and turn Symphony on.

7. Press and hold the (let-down) button.

8. While holding (let-down) button press (on/off) button until “Please wait” displays. (This process can take up to 45 seconds.)

9. Release buttons. Pump will start running. Press (on/off) button

to turn off.

10. Symphony 2.0 or Preemie will be displayed in LCD window.

Symphony is ready for use.

/Standard

2. Remove program card by pulling slowly and gently.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Battery Care & Maintenance

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 26

Proper Use of Vacuum Gauge

This technical bulletin will guide you through the steps of checking the vacuum levels of your Symphony® using a vacuum gauge. If you are unable to resolve the issue, please contact Customer Service

at 800.435.8316.

Tools Required

Vacuum Gauge - Item #1977005

Symphony Double Pumping System - Item #67099

Symphony/Lactina Double Pumping System -

Item #67116

Directions

1. Insert the vacuum gauge into the hole in

the rubber stopper.

2. Pull the tab on the rubber stopper to ensure proper ﬁt onto gauge post. The tab should be positioned in the back of the vacuum gauge.

3. Insert the rubber stopper with gauge into breastshield.

4. Ensure a complete seal by ﬁrmly pressing on all edges of the stopper.

5. Connect only one Symphony membrane at a time onto diaphragm before you begin testing. Turn on the Symphony to measure the vacuum level. (Both sides

must be tested. Each side should be within 20mmHg or the mom will notice a difference.)

6. After you have ﬁnished checking the vacuum levels, grasp the gauge and stopper tab to remove it.

Symphony Vacuum Settings

Refer to page 3 for extensive values chart for vacuum settings.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 27

Battery Care & Maintenance

Helpful Tips

•Vacuumlevelswillvarybasedonweatherandelevation.Refer to

the pump service instructions for vacuum levels based on elevation.

 •Droppingordamagingthevacuumgaugemaycause

incorrect readings.

 •Thisgaugeisintendedasareferencetoolonly,notasameansof

accurate measure.

If you need further assistance with troubleshooting low suction with your Symphony, please refer to Technical Bulletin No. 103A.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 28

Inspect & Replace Power Cord

In the event that the Symphony® breastpump power cord becomes damaged, this technical bulletin will guide you through the steps to replace the power cord. If you continue to have problems replacing your power cord, please contact Customer Service at

800.435.8316.

Tools Required

2.5 Allen Wrench

(if pump does not have a thumb screw)

Symphony Power Cord -

Item # - 9280043

Warning – Please be sure to unplug the

Symphony prior to troubleshooting.

Directions

1. Inspect power cord for damage., ie

1a. Damaged Cord 1b. Damaged Plug 1c. Bent Prong 1d. Severed Cord

4-5. Insert the new cord through the cord holder.

6. Loop the cord around inside of screw post.

7. Place the cord holder back on the pump and tighten the screw.

Symphony power cord has been repaired and is ready for use.

2. Loosen screw and remove the card holder by moving upwards.

3. Remove and discard/recycle bad cord.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 29

Battery Care & Maintenance

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Correct Separated Housing

In the event that the Symphony® Breastpump housing becomes separated or dislodged, this technical bulletin will guide you through the steps to resolve the issue. If you continue to experience issues, please contact Customer Service at 800.435.8316.

Tools Required

Phillips Screwdriver

Warning – Please be sure pump is

disconnected from the power cord prior to repairing.

Directions

1. Remove four (4) screws at the bottom

of the pump using the Phillips screwdriver.

5-6. Replace cover back on pump by aligning internal posts into holes.

7. Reseat cover (making sure to cover housing completely).

8. Replace four (4) bottom screws at the bottom of the pump.

9. Symphony housing has been repaired and is ready for use.

2. Carefully pull cover straight up. (Component pieces of pump are

attached to cover.)

3-4. Snap separated halves back together by carefully aligning tabs.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Battery Care & Maintenance

SEPARATED HOUSING

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

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Cleaning

The Symphony® breastpump may be cleaned with Quick Clean™ wipes or a non-abrasive detergent for general cleaning. However, the Symphony should be disinfected between use by different mothers. This technical bulletin guides you through the steps to clean or disinfect your Symphony Breastpump. If you have questions regarding this technical bulletin, please contact Customer Service at 800.435.8316.

Tools Required

Cavicide® 8 ﬂ oz - Item #3007009

Soft Cloth

Quick Clean™ Wipes -

Item #87056

Warning – Please be sure to unplug

Symphony prior to cleaning.

Directions

1. For cleaning in between a mother’s own sessions

To clean the pump use a Quick Clean™ wipe to wipe over the breastpump. Optionally, soapy water or a non-abrasive detergent may be used.

2 a-b. For cleaning in between different mothers

To disinfect the pump, we recommend a solution called Cavicide. Spray onto a clean cloth and wipe the breastpump, making sure not to spray or pour liquid directly onto the pump.

3. Do not immerse the pump unit in water; do not spray or pour liquid directly onto the pump.

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

Page 33

If the above steps do not correct the issue, please contact Customer Service at 800.435.8316.

DO NOT SPRAY OR POUR LIQUID

DIRECTLY ONTO PUMP

Page 34

Terms of Guarantee

The manufacturer may only be held responsible for inadequate safety, reliability and performance of the unit if assembly, additional items, adjustments, alterations and/or repairs have been carried out by persons authorized by the manufacturer and:

 n the electrical installation within the room concerned satisfies IEC

requirements (in the course of preparation)

 n the unit is used as specified in the instructions for use  n accessory kits used on Symphony® Breastpumps are

authorized by Medela®, Inc.

Page 35

Symphony® Preemie

symphony

Preemie

1.0

Standard 2.0

+™

Signiﬁcantly more milk in less time when premature infants need it most. Because every drop counts.

Symphony® Preemie

+™

Preemie+ offers two breastpumping pattern programs that have been shown in clinical trials to initiate milk supply in mothers of premature infants and produce signiﬁcantly more milk in fewer minutes spent pumping.

In addition, Preemie+ has been shown to allow mothers of premature infants to achieve as much milk as mothers of exclusively breastfeeding term infants (530ml) by day 6 of breastpumping.

Page 36

Medela, Inc., P.O. Box 660, 1101 Corporate Drive, McHenry, IL 60051-0660

Phone: (800) 435-8316 Fax: (815) 363-1246

Email: [email protected] www.medela.com

Symphony and Medela are registered trademarks and

Preemie+, Quick Clean and Micro-Steam are trademarks of Medela, Inc.

Cavicide is a registered trademark of Micro Aseptic Products, Inc.