Medela Symphony Breastpump Maintenance guide

The Symphony® Breastpump

Maintenance & Technical Guide

Table of Contents

Save These Instructions .................................................................................1

Symphony® Technical Description .................................................................2

Symphony® Breastpump Controls & Parts ....................................................3

Symphony Diagram ....................................................................................................................3

Symphony Kit Diagram .............................................................................................................. 3

Visual & Functionality Checklist .....................................................................4

Vacuum Check .................................................................................................5

Recommendations for Replacement ............................................................6

How to Check Pump Total Running Hours ...................................................7

Error Codes .................................................................................................. 8-9

Battery Care & Maintenance .................................................................. 10-11

Inspect & Replace Diaphragms.............................................................. 12-13

Low or No Suction ................................................................................... 14-15

Trolley Repair ........................................................................................... 16-17

No Power .................................................................................................. 18-19

Reseating Cover ...................................................................................... 20-21

Replace and Load Program Card .......................................................... 22-23

Proper Use of Vacuum Gauge ................................................................ 24-25

Inspect & Replace Power Cord .............................................................. 26-27

Correct Separated Housing .................................................................... 28-29

Cleaning ................................................................................................... 30-31

Terms of Guarantee .......................................................................................32

Save These Instructions

The Medela® Symphony® Breastpump has been specially developed to meet the most stringent demands where hygiene and mobility are concerned. The operating principle of the Medela Symphony is to simulate the natural, physiological conditions encountered in breastfeeding.

The pump’s kit is separate from the pumping mechanism and protected from overflow by a specially designed membrane. Kit components which could come in contact with the milk are part of the accessories and can be very easily disconnected for cleaning and sterilization.

A carrying case is available, offering ample space for the pump and the accessory kit.

There are two different models of Symphony with the following general specifications:

Symphony Breastpump, article no. 0240108

n one knob control for both vacuum and

suction cycles

n powered by regular electric outlet (100-

240 VAC)

Symphony Breastpump Plus, article no. 0240208

* same as above (0240108), but with

2 internal rechargeable 6 volt batteries

Both models can be used for single and for double pumping by using the appropriate accessory kit. Refer to the separate accessory kit user’s instructions for further details.

IMPORTANT SAFEGUARDS

WARNING: To reduce the risk of burns,

electrocution, fire, or injury to persons:

1. Separation from the power outlet is only assured through the disconnection of the plug and socket connection.

2. This equipment is not suitable for use in the presence of a flammable anesthetic mixture.

3. Use only in a dust-free environment.

4. Do not place in or drop motor unit into water or other liquid.

5. Do not reach for any electrical device if it has fallen into water. Unplug immediately.

6. Never operate an electrical device if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or if it has been dropped into water.

7. Only use the electric cord that comes with the Symphony Breastpump.

8. Make sure the voltage of the device is compatible with the power source.

Symphony Technical Description

Safety Instructions

Medical Equipment With Respect to Electrical Shock, Fire and Mechanical Hazards Only In Accordance With IEC 60601 -1 CAN/CSA 22.2 No. 601.1 22PL

Protection class II

(Double

Insulation)

Type B

Vacuum:

-50mmHg – -250mmHg

-7kPa – -33kPa

Power Supply:

Conventional Outlet:

100V - 240VAC 50/60 Hz

0.5 A

DC Connection:

12 VDC Use only with 25 W Medela® Vehicle Lighter T=2,5A Adapter #67173

Battery:

2 x 6 V, 1.2 Ah Type: Yuasa NP 1.2-6 Battery(optional): Battery, DC powered Charging time=12 hours Full battery pumping time=approx. 60 minutes

ESD—Use ESD protection when servicing pump. Disposal:

This breastpump is made of technical plastics and metals that cannot be separated. It must be disposed of in accordance with local regulations.

Warranty: 3-years for the unit from the date of delivery, excluding pump set and batteries. The manufacturer is not liable for any damage or consequential damage caused by incorrect operation, inappropriate usage or use by unauthorized persons. Routine checks, servicing and battery exchange may only be carried out by Medela authorized personnel.

Follow Instructions

Alternating Current

Direct Current

Dimensions :

With Stand Without Stand Length 16.1” 8.5” Width 16.1” 6.1” Height 35.4” 9.6”

Weight:

With Battery: 6 lbs. 7 oz. Without Battery: 5 lbs. 1 oz.

Environmental Conditions for Operation:

Temperature: +41°F to +104°F Relative Humidity: 20% to 80% Atmospheric Pressure: 70 kPa to 106 kPa

Environmental Conditions

Transport and Storage:

Temperature: -4°F to +122°F Relative Humidity: 20% to 95% Atmospheric Pressure: 70 kPa to 106 kPa

Standards:

FDA (GMP) ISO 9001 ISO 13485 CE (93/42/EEC)

Electromagnetic or Other Interference:

Complies with IEC 60601-1-2. Unlikely to interfere with other electrical equipment.

Symphony® Breastpump Controls & Parts

Symphony Diagram Symphony Kit Diagram

Kit shown is Symphony Double Pumping Kit

1. PersonalFit™ Breastshield, Standard (24mm) ............. 87073

2. PersonalFit Breastshield Connector ........................... 87071

3. Valve & Membrane ....................................................... 87089

4. Collection Connector ................................................... 8117009

5. Solid Container Lid .....................................................8107057

6. Tubing ...........................................................................8007213

7. Membrane Cap ............................................................8100769

8. Protective Membrane ..................................................8200094

9. Breastfeeding Information Guide ................................ 1907200

10. Symphony Instruction Manual..................................... 1907724

11. Symphony Container Stand ........................................ 8100552

12. Symphony Vehicle Lighter Adapter ............................. 67173

(67099S)

Call for pricing

Call Customer Service at 800.435.8316

for ordering information.

Visual & Functionality Checklist

The Symphony® Breastpump Maintenance & Technical Guide is a resource and tool to be used to perform maintenance and troubleshoot issues on the Symphony Breastpump.

A visual and functional check of the Symphony breastpump should be performed for optimal performance on a periodic basis. If maintenance or repairs are needed, this guide will walk you through the steps. If you have any questions, please contact Customer Service at

800.435.8316.

Cleaning – Use a soft cloth to wipe with warm soapy water, Quick Clean™

Wipes may be used between uses with the same mother. Use Cavicide® to disinfect between different mothers. (Refer to Cleaning Technical Bulletin

on pages 30-31 for detailed instructions.)

Cover – Inspect for damage and that cover closes and locks shut.

If cover is damaged, please send back to Medela for repairs.

Housing – Inspect for damage, cracks or if housing is separated. (Refer to Correct

Separated Housing Technical Bulletin on pages 28-29 for detailed instructions.)

Rubber Feet – Inspect for damage or missing rubber feet (4 total). If any

are missing, contact Medela Customer Service to order Part # 8000596.

Pump Diaphragms – Inspect for damaged diaphragms.

(Refer to Inspect/Replace Diaphragms Technical Bulletin on pages 12-13 for detailed instructions.)

Power Cord – Inspect power cord for damage.

(Refer to Inspect/Replace Power Cord on pages 26-27 for detailed instructions.)

If you have a Symphony Plus, check battery status by referring to Battery Care & Maintenance Technical Bulletin on pages 10-11.

Vacuum Check

Performing a vacuum check on your pump ensures your Symphony® is operating correctly for breastpumping mothers. Follow the instructions in the Proper Use of Vacuum Gauge Technical Bulletin on pages 24-25 for detailed instructions. The following values will guide you through gauging your Symphony vacuum levels:

The following values should read:

Stimulation Expression

min* max* max* min* Elevation OFF

- 41 - 166 - 207 - 41 + 6600’

- 47 - 187 - 234 - 47 + 3300’

- 50 - 200 - 250 - 50 + 1600’

- 53 - 213 - 266 - 53 Sea Level

*± 20 mmHg

Stimulation mode changes to Expression mode after 2 minutes unless the button is pushed.

If you experience values outside of the normal limits reference refer to Technical Bulletin – Low or No Suction on pages 14-15.

Recommendations for Replacement

Over the life of the Symphony® it is possible that certain items may have to be replaced. The more preventative maintenance that is conducted on the Symphony, the less parts will have to be replaced. The following are recommended guidelines for when certain parts should be replaced.

Item Recommendations for Replacement/Repair

Membranes As needed after inspection.

(Refer to Low or No Suction Technical Bulletin on pages 14-15 for detailed instructions.)

Diaphragms As needed after inspection or low suction. (Refer to Inspect/Replace Diaphragms on pages 12-13

for detailed instructions.)

Motor 6,000 hrs (or as needed)*

Gear Box 6,000 hrs (or as needed)*

Battery As needed.

(Refer to Battery Care & Maintenance Technical Bulletin on pages 10-11 for detailed instructions.)

Main Boards As needed.

(If pump does not turn on and after troubleshooting*. Refer to Error Codes Technical Bulletin on pages 8-9.)

Housing If broken or separated.

(Refer to Correct Separated Housing Technical Bulletin on pages 28-29 for detailed instructions.)

*Must be replaced or repaired at Medela.

Please contact Customer Service at 800.435.8316 for instructions on how to have your pump repaired or replaced.

How to Check Pump Total

Running Hours

Checking Pump Total Running Hours

1. Turn the pump on.

2. Go to service menu by pushing the “On” button again while turning the vacuum control knob.

3. Turn the vacuum control knob until you get “Htot” (hours total). This is the total hours the pump has run throughout its life.

4. Use these hours to check to see if maintenance is required per recommendations on page 6.

Error Codes

There are two ways in which a Symphony® Breastpump will communicate that the unit has an issue. If the Symphony is experiencing an issue, an error code will be displayed on the LCD screen (see ﬁg. 1). Previous problems are recorded in the Menu function under “Err:”. To retrieve a history of errors, hold down the “On” button while turning the vacuum control knob, then continue to move the knob until you reach “Err” (see ﬁg. 2). If you continue to experience issues with your Symphony, please contact Customer Service at 800.435.8316.

ﬁg. 1

ﬁg. 2

LCD Display

The following describes LCD messages that may be displayed indicating an issue with the unit, the potential causes, and action steps to correct the issue.

Potential Issue Actions

Program card isn’t a Symphony card Check if correct program card is used (See Technical Bulletin No. 109A)

Program card is incorrectly inserted Check that card is positioned correctly (See Technical Bulletin No. 109A)

Program card is damaged and not working Replace program card (See Technical Bulletin No. 109A)

Program card isn’t inserted Insert program card (See Technical Bulletin No. 109A)

Program card isn’t completely inserted Push card in all the way (See Technical Bulletin No. 109A)

Battery needs charging soon, will beep every 20 seconds (15 minutes of pumping time remaining from when the indication started)

Battery is completely discharged Charge the batteries, but you may continue to pump (See Technical Bulletin No. 101A)

Motor is drawing too much current Send Symphony pump to Medela® service center if this happens repeatedly

Software conguration Replace program card if experiencing error (See Technical Bulletin No. 109A)

Potential fault in electronics of gear control Send Symphony pump to Medela service center if this happens repeatedly

Potential fault in electronics of power supply Send Symphony pump to Medela service center if this happens repeatedly

LCD Display Messages

Be sure power cord is plugged into back of pump (See Technical Bulletin No. 106A)

The following are Menu Codes and descriptions indicating historic error activity and steps you can take to address the issue.

Directions on how to read Menu Codes

1. Turn the pump on.

2. Push the “On” button again while turning the vacuum control knob.

3. To see Menu Codes turn the vacuum control knob and refer to the Menu Codes chart listed below.

Battery Care & Maintenance

Menu Codes

Menu Codes Description Solution

1. Unplug and plug back in.

M/F

M/O

C/I

C/N

B/F

B/L

P/F

C/F

Motor Fault

Motor Overload 1. Return to Medela, Inc. for repair if this happens repeatedly.

Invalid Card

No Card

Battery Flat

Battery Low

Power Fault

Conﬁguration

2. Reboot pump. (see below)

3. Replace program card and reboot.

4. Send to Medela, Inc. for repair if this does not solve the issue.

1. Reboot pump. (see below)

2. Verify proper program card orientation. Correct as needed.

3. Replace program card and reboot.

4. Return to Medela, Inc. for repair if this does not solve the issue.

1. Install program card.

2. Verify that card is pushed in all the way.

3. Replace program card and reboot.

1. Charge for full 12 hours.

2. Return to Medela, Inc. for repair if this does not solve the issue.

1. Charge for full 12 hours. Pump will charge during use if plugged in.

2. Return to Medela, Inc. for repair if this does not solve the issue.

1. Verify pump plugged in properly at both ends.

2. Plug pump into another outlet.

3. Return to Medela, Inc. for repair if this does not solve the issue.

1. Reboot pump.

2. Replace program card and reboot.

3. Return to Medela, Inc. for repair if this does not solve the issue.

The following is a list of potential issues and steps you can take to readily address the issue.

Reboot Pump

Error Messages

Invalid Card

No Card

No Power

Check Battery (if present)

Quick Fixes

1. Press the let-down button and hold.

2. While holding the let-down button press the on/off button.

3. Release both buttons when pump reads “please wait”.

1. Turn off pump and restart unit.

2. Reboot pump.

3. Replace program card and reboot pump. (refer to Technical Bulletin No. 109A to replace program card)

4. Send pump to Medela, Inc if this does not solve the issue.

1. Check program card. a. Chip side up. b. Chip end inserted into pump rst.

2. Replace program card. Reboot pump with new card. See reboot instructions.

(refer to Technical Bulletin No. 109A to replace program card)

3. Return pump to Medela, Inc. for repair if this does not solve the issue.

1. If program card is missing: a. Install new program card. (refer to Technical Bulletin No. 109A to replace program card) b. Reboot pump with new card. See reboot instructions.

2. If program card is present: a. Remove card and reseat. b. Send to Medela Inc, for repair if reseat does not correct.

1. Check if the pump is properly connected to the electric supply or that the battery is charged.

2. Inspect power cord and replace if it is damaged. (refer to Technical Bulletin No. 111A to replace power cord)

3. Inspect fuse and replace if needed. (refer to Technical Bulletin No. 106A to replace fuse)

4. Send to Medela Inc, for repair if issue is not resolved.

1. Check battery connections by removing battery caps and inspecting wires.

2. Refer to Technical Bulletin No. 101A for further Battery Care & Maintenance instructions.

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