MCZ Philo User Manual

USE AND INSTALLATION MANUAL*

*Some installation advice given in this manual could contravenes UK building regulations guidelines. A supp lementary instruction m anual in provided to give c orrec t advic e for inst allations wi thin t he UK”

8901168000

PELLET STOVES

USE AND MAINTENANCE MANUAL

Contents

page

INTRODUCTION ....................................................................................................................................4

1. WARNINGS AND GUARANTEE TERMS ...............................................................................................5

1.1. SAFETY WARNINGS ........................................................................................................................5

1.2. OPERATIONAL WARNINGS ..............................................................................................................6

1.3. IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC

DIRECTIVE 2002/96/EC. ............................................................................................................................7

1.4. GUARANTEE TERMS........................................................................................................................7

1.4.1. Guarantee limits.......................................................................................................................8

1.4.2. Exclusions................................................................................................................................8

2. THEORETICAL RECOMMENDATIONS FOR INSTALLATION ...............................................................9

2.1. THE PELLET ...................................................................................................................................9

2.2. INSTALLATION PRECAUTIONS.......................................................................................................10

2.3. THE OPERATING ENVIRONMENT ...................................................................................................10

2.4. CONNECTING THE EXTERNAL AIR INLET........................................................................................12

2.5. CONNECTING THE SMOKE OUTLET PIPE ........................................................................................12

2.6. FLUE PIPE CONNECTION...............................................................................................................14

2.7. CONNECTION TO AN EXTERNAL DUCT USING AN INSULATED OR DOUBLE-WALL PIPE......................14

2.8. CONNECTION TO THE FLUE PIPE...................................................................................................14

2.9. OPERATING FAULTS ASSOCIATED WITH DRAUGHT DEFECTS IN THE FLUE PIPE ..............................15

3. INSTALLATION AND ASSEMBLY......................................................................................................16

3.1. SKETCHES AND TECHNICAL SPECIFICATIONS ................................................................................16

3.1.1. PHILO COMFORT AIR dimensions ............................................................................................16

3.1.2. Technical specifications...........................................................................................................17

3.2. PREPARATION AND UNPACKING....................................................................................................18

3.3. CONNECTING THE SMOKE OUTLET PIPE ........................................................................................20

3.4. CONNECTING THE HOT AIR DUCT ................................................................................................. 21

3.5. FITTING THE CLADDING ...............................................................................................................23

3.5.1. Fitting the front panels and grilles............................................................................................23

3.5.2. Fitting the upper top...............................................................................................................24

3.6. FITTING THE AIR FILTER ..............................................................................................................25

3.7. OPENING/ CLOSING THE DOOR.....................................................................................................25

3.8. ELECTRICAL CONNECTION............................................................................................................25

4. OPERATION .....................................................................................................................................26

4.1. WARNINGS PRIOR TO START-UP...................................................................................................26

4.2. CHECK PRIOR TO START-UP .........................................................................................................27

4.3. SETTINGS TO IMPLEMENT BEFORE THE FIRST START-UP ............................................................... 27

4.4. LOADING PELLETS........................................................................................................................27

5. LCD REMOTE CONTROL ...................................................................................................................28

5.1. Characteristics of the remote control ..............................................................................................28

5.2. Graphic appearance ......................................................................................................................28

5.3. Operation of the remote control .....................................................................................................29

5.3.1. General rules ......................................................................................................................... 29

5.4. Initial settings...............................................................................................................................29

5.4.1. Adjusting the time ..................................................................................................................29

5.4.2. °C – °F setting. ......................................................................................................................29

5.5. Setting the operating mode ...........................................................................................................29

5.5.1. MANUAL mode (indicated by MAN) ..........................................................................................29

5.5.2. AUTOMATIC mode (indicated by AUTO) ...................................................................................29

5.5.3. TIMER mode (indicated by TIMER) ..........................................................................................30

5.5.4. ECO mode (indicated by ECO ) ................................................................................................30

5.6. Various settings ............................................................................................................................31

PELLET STOVES

USE AND MAINTENANCE MANUAL

Contents

page

5.6.1. Room ventilation ....................................................................................................................31

5.6.2. Sleep function ........................................................................................................................31

5.7. TIMER settings .............................................................................................................................32

5.7.1. TIMER time frame display .......................................................................................................32

5.7.2. Modifying the TIMER time frames ............................................................................................32

5.7.3. Enabling the TIMER-ECO time frames ......................................................................................32

6. EMERGENCY PANEL.........................................................................................................................33

6.1.1. Start-up/ shutdown via the emergency panel............................................................................34

6.1.2. Carica coclea (Load pellet) ......................................................................................................34

7. SAFETY DEVICES AND ALARMS.......................................................................................................35

7.1. SAFETY DEVICES..........................................................................................................................35

7.2. ALARM SIGNALS...........................................................................................................................36

7.3. Silencing alarms............................................................................................................................38

7.3.1. Mechanical seizure of the stove ............................................................................................... 38

8. MAINTENANCE AND CLEANING ......................................................................................................39

8.1. DAILY OR WEEKLY CLEANING UNDER THE USER'S RESPONSIBILITY................................................39

8.1.1. Before every start-up..............................................................................................................39

8.1.2. Check every 2 / 3 days ........................................................................................................... 39

8.1.3. Cleaning the glazing ...............................................................................................................40

8.2. ROUTINE CLEANING UNDER THE SPECIALISED TECHNICIAN'S RESPONSIBILITY .............................. 40

8.2.1. Cleaning the heat exchanger ...................................................................................................40

8.2.2. Decommissioning (end of season) ...........................................................................................42

8.3. Checking the internal components..................................................................................................42

9. FAULTS / CAUSES / SOLUTIONS .....................................................................................................43

10. WIRING DIAGRAMS ......................................................................................................................45

PELLET STOVES Chapter 1

USE AND MAINTENANCE MANUAL

INTRODUCTION

Dear customer, Thank you for choosing MCZ products and, in particular, a stove

from the MCZ Pellet line.

For optimal operation of the stove and to benefit fully from the heat and sense of well-being that the flame distributes throughout your home, we advise you to read this manual carefully before starting the stove up for the first time.

Please remember that the pellet stove MUST NOT be used by children. Children must always be kept at a safe distance!

Document revisions

In order to improve the product and to update this document, the Manufacturer reserves the right to make any changes without notice. All reproduction, even partial, of this manual without the Manufacturer's authorisation is strictly prohibited.

Care of the manual and how to use it

page

 Take care of this manual and keep it in a place where it can be

easily and quickly accessed.

 Should you misplace or destroy the manual, or should it come

to be in poor condition, ask your retailer or the Manufacturer for another copy, specifying the product identification data.

 Any vital topics or those requiring special attention are printed

in “bold text”.

“Italic text”



is used to call your attention to other paragraphs in

this manual or for any additional explanations.

SYMBOLS USED IN THIS MANUAL

CAUTION!

This warning symbol indicates that you should read carefully and understand the message it refers to as failure to observe the instructions given could seriously damage the stove and endanger the person using it.

INFORMATION: This symbol is used to highlight information that is deemed

important for the correct functioning of the stove. Failure to observe the instructions provided will jeopardise the use of the stove and cause it to function unsatisfactorily

OPERATING SEQUENCES:

Indicates a sequence of buttons to press to access the menu or perform adjustments.

MANUAL

Indicates that you should refer carefully to this manual or relevant instructions.

PELLET STOVES Chapter 1

USE AND MAINTENANCE MANUAL

1. WARNINGS AND GUARANTEE TERMS

1.1. SAFETY WARNINGS

 Installation, electrical connection, functional

check and maintenance of this appliance must only be performed by qualified or authorised personnel.

 Install the stove in accordance with the

regulations in force in the relevant place, region or country.

 This appliance must not be used by anyone

(including children) with limited physical, sensory or mental skills or with little experience and knowledge, unless they are supervised or have been instructed to use the device by the person in charge of its safety.

 The instructions provided in this manual must always be

observed to ensure the correct use of this stove and of any electronic appliances connected to it as well as to avoid any accidents.

 The stove must be used, adjusted and programmed by

an adult. Errors or incorrect settings may cause hazardous conditions and/ or malfunction.

 The user (or anybody preparing to operate the stove)

must read and fully understand the contents of this instruction manual before beginning any operation.

 The stove must only be used for its intended use. Any

other use is considered incorrect and therefore dangerous.

 Do not use the stove as a ladder or supporting

structure.

 Do not place laundry on the stove to dry. Clothes, airers

and similar items should be kept at a safe distance from the stove -Risk of fire.

 The user is fully liable for any incorrect use of the

product. MCZ bears no civil or criminal liability for incorrect use.

 Tampering of any nature or replacement of stove spare

parts with non-original parts may endanger the operator. MCZ bears no civil or criminal liability for tampering or use of non-original parts.

 Large parts of the surface of the stove can get very hot

(door, handle, glass, smoke outlet pipes, etc.). Therefore, avoid touching these parts without wearing suitable protective clothing or using appropriate measures, such as heat protective gloves or "hands cool" type systems.

 DO NOT operate the stove while the door is open

or if the glass is broken.

 Do not touch the stove with wet hands as the appliance

is electrical. Always remove the cable before operating on the unit.

 Before carrying out any cleaning or maintenance

page

USE AND MAINTENANCE MANUAL

operations make sure that the stove is disconnected from the mains power supply by pressing the general power switch on the back of the stove or removing the electrical cable that supplies the stove.

 In the event of fire in the flue pipe, switch off the stove

and disconnect it from the power supply. Never open the door. Call the competent authorities.

 The stove must be electrically connected to a system

equipped with an efficient earth conductor.

 The system must be of a suitable size for the stated

electrical power of the stove.

 Incorrect installation or poor maintenance (not

conforming to the instructions provided in this manual) may cause personal injury, harm to animals or damage to property. MCZ bears no civil or criminal liability for incorrect installation or poor maintenance.

1.2. OPERATIONAL WARNINGS

PELLET STOVES Chapter 1

page

 Turn off the stove in the event of a failure or

malfunction.

 Pellets must not be manually fed into the burner.  Unburned pellets that build up in the burner following

repeated failed start-ups must be removed before attempting to start up the stove again.

 Do not wash the internal parts of the stove with water.  Do not wash the stove with water. Water may

penetrate into the unit and cause faults in the electrical insulation. This can cause electric shocks.

 Do not expose the body to hot air for long periods of

time. Do not overheat living areas in which the stove is installed. This may damage the physical conditions and cause health problems.

Do not directly expose plants or animals to the airflow



as this can have harmful effects on them.

 Do not put fuels other than wood pellets in the tank.  Install the stove in rooms which are suitably protected

against fire hazards and equipped with all utilities, including power supplies (air and electricity) and smoke outlets.

 The stove and ceramic cladding must be stored in a dry

place, sheltered from weather.

 You are advised not to rest the body of the stove

directly on the floor. If the floor is flammable it must be suitably insulated.

 If the ignition system is faulty do use flammable

materials to light the stove.

INFORMATION:  In case of any problems, please contact your retailer or

MCZ's qualified, authorised personnel. If repairs are necessary, request original spare parts.

 Use ONLY fuel indicated by MCZ (for ITALY only 6 mm

PELLET STOVES Chapter 1

USE AND MAINTENANCE MANUAL

diameter pellets, for other European countries 6-8 mm diameter pellets) and supplied only by the automatic feed system.

 Check and clean the smoke outlet ducts regularly

(connection to the flue pipe).

 Unburned pellets that build up in the burner following

repeated failed start-ups must be removed before attempting to start up the stove again.

 The pellet stove is not a cooking appliance.  Always keep the cover of the fuel tank closed.  Keep this instruction manual in a safe place as it should

accompany the stove along its entire life cycle. If the stove is sold or transferred to another user always ensure that the manual accompanies the product.

 If this manual is destroyed request a copy from the

authorised retailer or from MCZ.

1.3. IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.

page

At the end of its working life, the product must not be disposed of as urban waste. It must be taken to a special local authority differentiated waste collection centre or to a dealer providing this service. Disposing appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources. As a reminder of the need to dispose appliances separately, the product is marked with a crossed-out wheeled dustbin.

1.4. GUARANTEE TERMS

MCZ guarantees the product, with the exception of parts subject to normal wear specified below, for two years

from the date of purchase, provided that proof of purchase is supplied in a document specifying the name of the retailer and the date on which the sale was made and that the completed guarantee certificate was sent within 8 days of said purchase. The product must also be installed and tested by a specialised fitter and in accordance with the detailed instructions provided in the instruction manual that accompanies the product.

The guarantee covers the replacement or free repair of

parts recognised as being faulty at source due to manufacturing defects.

PELLET STOVES Chapter 1

USE AND MAINTENANCE MANUAL

1.4.1. Guarantee limits

The aforementioned guarantee does not cover electrical and electronic parts or fans for which the guarantee period is one year from the date of purchase of the product, proven as indicated above. The guarantee does not cover parts subject to normal wear such as seals, glazing and all removable parts of the combustion chamber.

Parts replaced will be guaranteed for the remaining guarantee cover period starting from the original date of purchase of the product.

1.4.2. Exclusions

Colour variations of painted and ceramic parts as well as ceramic crazing do not constitute grounds for dispute as these are natural characteristics of the material and use of the product.

The guarantee does not cover any parts found to be faulty due to negligence, inappropriate use, incorrect maintenance or installation not performed in compliance with MCZ's instructions (see relevant chapters in this use manual).

MCZ cannot be held liable for any damage which may - either directly or indirectly - be caused to persons, animals or property ensuing from failure to observe all the instructions provided in the instruction manual and, specifically, the warnings regarding installation, use and maintenance of the device.

Please contact your retailer and/ or local importer in the event of product failure.

Damage caused by transport and/ or handling is not covered by the guarantee.

Refer solely to the manual provided for information about product installation and use.

The guarantee does not cover damage caused by tampering with the device, atmospheric agents, natural disasters, electrical discharges, fires and faults in the electrical system. The guarantee also excludes damage caused by failure to perform maintenance or by maintenance performed incorrectly and not in compliance with the Manufacturer's instructions.

page

SERVICE CALL

Service calls must be made to the retailer, who will forward the call to the MCZ technical support department.

MCZ cannot be held liable if the product and any of its accessories are used incorrectly or modified without authorisation.

Only original MCZ spare parts must be used for replacements.

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

2. THEORETICAL RECOMMENDATIONS FOR INSTALLATION

2.1. THE PELLET

Pellets are obtained from sawdust drawing produced when working natural dried wood (unpainted). The compact nature of the material is ensured by the lignin that is contained in the wood itself and allows pellets to be produced without using glue or fixing materials.

There are various types of pellet on the market, with characteristics that vary depending on the mix of wood used. The diameter of the pellets varies between 6 and 8 mm and the standard length is between 5 and 30 mm. Good quality pellets have a density that varies between 600 and over 750 kg/mc and a water content that is kept between 5% and 8% of the pellet's weight.

As well as being an eco-friendly fuel that makes maximum use of wood residues to obtain cleaner combustion than fossil fuels, pellets also offer technical advantages. While a good wood has a calorific value of 4.4 kW/kg (15% humidity after approximately 18 months of ageing), pellets have a calorific value of 4.9 kW/kg.

Pellets must be kept in a dry place protected from dirt to ensure good combustion. Pellets are usually supplied in 15 kg bags to make storage very practical.

A good quality pellet ensures good combustion and lowers harmful emissions into the atmosphere.

The poorer the quality of fuel, the more often the brazier and combustion chamber must be cleaned.

Pellet fuel

15 kg bag of fuel

page

The main quality certifications for pellets on the European market are DINplus and Ö-Norm M7135. These certifications guarantee that the following values are adhered to:

 Calorific value:4.9 kWh/kg  Water content: max 10% of weight  Percentage ash: max 0.5% of weight  Diameter: 5 - 6 mm  Length: max 30 mm  Content: 100% untreated wood without any added fixing

substances (max. percentage bark 5%)

 Packaging: in bags made from environmentally friendly or

biologically decomposable material

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

MCZ strongly recommends the use of certified fuel in its stoves (DINplus and Ö-Norm M7135).

Using poor quality pellets or pellets that do not comply with the indications given above compromises the operation of your stove and may consequently lead to decline of the guarantee and liability for the product. MCZ pellet stoves operate only with pellets of 5 mm to max. 30 mm length and 6 mm diameter (in ITALY only) or 6-8 mm diameter (in other European countries).

2.2. INSTALLATION PRECAUTIONS

IMPORTANT! The stove must be installed and assembled by

qualified staff.

The stove must be installed in a suitable place to allow normal opening and regular maintenance.

The room in which the stove is installed must:

 offer the correct environmental conditions for operation  be equipped with a 230V 50 Hz electrical power supply  offer a suitable smoke outlet system  be fitted with external ventilation  be fitted with an EC-compliant earthing system

The stove must be connected to a flue pipe or internal or external vertical duct, in accordance with the applicable standards in force. The stove must be positioned so that the electrical plug is accessible.

IMPORTANT! The stove must be connected to a flue pipe or a vertical duct that can discharge the smoke at the highest point of the home. The smoke does, however, result from combustion of wood essences and may therefore soil walls if released in contact with or close to them. Caution: the smoke is not very visible but is very hot and can cause burns on contact. Before positioning the stove, holes must be made for the smoke pipe passage and the external air inlet.

page

2.3. THE OPERATING ENVIRONMENT

For correct functioning and even distribution of heat, the stove should be positioned in a location in which the air required for pellet combustion can flow in (approximately 40 m accordance with the installation regulations and applicable standards in force in the country of installation. The volume of the room should be no less than 30 m

/h must be available), in

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

Air should enter through permanent apertures made in the walls (near the stove) that lead to the outside. These should have a minimum cross-section of 100 cm

. These apertures must be made so as not to be obstructed in any way. Air may also be taken from rooms adjoining the one to be ventilated, provided they are equipped with an external air inlet and are not used as bedrooms or bathrooms. These must not be rooms that present a fire hazard, for example: garages, timber storerooms, warehouses for flammable materials. The provisions of all the applicable standards in force must be observed in all circumstances.

Installation of the stove is not permitted in bedrooms, bathrooms or in any room in which another heating appliance is installed without an independent air inflow (fireplace, stove etc.).

It is forbidden to position the stove in rooms with an explosive atmosphere. The floor of the room in which the stove is installed must be suitably sized to withstand the weight of the stove.

The room ventilation can be adjusted towards the rear wall only if there is suitable caulked ducting of the hot air flow.

PHILO Non-flammable walls Flammable walls

A=2cm

B=15cm

A=2cm B=20cm

If particularly delicate objects are present, such as furniture, curtains or sofas, increase the stove clearances substantially.

If the floor is wooden, we recommend the use of a floor guard in compliance with the applicable standards in force in the country of installation.

page

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

2.4. CONNECTING THE EXTERNAL AIR INLET

The room in which the stove is installed MUST provide at least as much airflow as is required for regular combustion of the appliance in the room. This can be achieved via permanent apertures made in the walls of the room to be ventilated, leading to the outside, or via individual or grouped ventilation ducts. To achieve this a through hole with a minimum free cross-section of 150 cm² must be drilled in the external wall near the stove. (12 cm diameter or 10x10 cm square hole), protected by a grille on the inside and on the outside.

The air inlet should also:

 be directly connected to the installation setting  be protected with a grille, metal mesh or suitable protection,

provided it does not reduce the minimum cross-section.

 be positioned in such a way that it cannot become obstructed

It is not obligatory to connect the air inlet directly to the stove (direct connection to the outside) but the aforementioned section must ensure that approximately 50 m³/h of air is provided.

See standard UNI 10683.

page

2.5. CONNECTING THE SMOKE OUTLET PIPE

When making the hole for the smoke outlet pipe you must take note of any flammable material. If the hole must pass through a wall made from wood or thermolabile material THE FITTER MUST begin by using the relevant wall connection minimum diameter 13 cm) and suitably insulate the stove pipe crossing through it using appropriate insulating materials (thickness of 1.3 - 5 with min. heat conductivity of 0.07 W/m°K). This instruction is also relevant if the stove pipe must cross vertical or horizontal sections close to the thermolabile wall (min. distance 20 cm). Alternatively, we recommend the use of an insulated industrial pipe that can also be used externally to prevent condensation. The combustion chamber works under vacuum. The smoke duct through which the smoke is discharged will be under vacuum when connected to an efficient flue pipe, as specified.

Rear view of a pellet stove

1) Smoke outlet

2) Combustion air inlet via the holes on

the back of the stove

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

Always use pipes and connections with appropriate seals that guarantee air- and watertightness.

All sections of the smoke duct must be accessible for inspection and removable (us a T-union with inspection point). This makes it possible to clean the inside of the stove regularly.

Position the stove taking note of all the specifications and warnings underlined so far.

IMPORTANT! All 90° changes of direction in the smoke outlet

channel must be prepared with suitable T-unions with inspection points (see pellet stove accessories).

It is absolutely forbidden to place a net at the end of the outlet pipe as this may cause the stove to malfunction.

WHEN CONNECTING THE FLUE PIPE NO MORE THAN 2 - 3 METRES OF HORIZONTAL PIPING SHOULD BE USED AND NO MORE THAN THREE 90° BENDS SHOULD BE USED

YOU ARE ALSO ADVISED NOT TO EXCEED A LENGTH OF 6 METRES WITH A PIPE OF 80 mm DIAMETER

page

Example of pellet stove installation

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

2.6. FLUE PIPE CONNECTION

The inner dimensions of the flue pipe must not exceed 20 X 20 cm or a diameter of 20 cm. If the dimensions are larger or the flue pipe is in poor condition (e.g. cracks, poor insulation etc.) you are advised to insert a stainless steel pipe of a suitable diameter into the flue pipe. This steel pipe must extend along the entire length of the flue pipe until it reaches the top. Use suitable tools to check that there is a minimum draught of 10 Pa. Install an inspection point on the base of the flue pipe for regular checks and cleaning. Checks and cleaning must be performed

annually.

Make the connection to the flue pipe using connections and pipes recommended by us. You MUST check that a windproof chimney is installed in accordance with standards in force.

This type of connection (even when there is a temporary loss of current) ensures that smoke is discharged.

2.7. CONNECTION TO AN EXTERNAL DUCT USING AN INSULATED OR DOUBLE-WALL PIPE

The internal dimensions of the external duct must be between a minimum of 10 X 10 cm or a diameter of 10 cm and a maximum of 20 X 20 or a diameter of 20 cm. Use suitable tools to check that there is a draught of 10 Pa. Use only smooth, stainless steel, insulated (double-wall) pipes inside the stove (stainless steel hoses are not permitted). These pipes must be fixed to the wall. Install an inspection point on the base of the external vertical duct for regular checks and cleaning. Checks and cleaning must be

performed annually.

Make the connection to the flue pipe using connections and pipes recommended by us. You MUST check that a windproof chimney is installed in accordance with standards in force.

This type of connection (even when there is a temporary loss of current) ensures that smoke is discharged.

2.8. CONNECTION TO THE FLUE PIPE

For correct operation, the connection between the stove and the flue pipe must be at least 3% of the stove in horizontal sections. The total length of these sections must not exceed 2 - 3 metres. The vertical section from one T-union to another (change of direction) must be at least 1.5 metres. Use suitable tools to check that there is a minimum draught of 10 Pa. Install an inspection point on the base of the flue pipe for regular checks and cleaning. Checks and cleaning must be performed

annually.

Make the connection to the flue pipe using connections and pipes recommended by us. You MUST check that a windproof chimney is installed in accordance with standards in force.

This type of connection (even when there is a temporary loss of current) ensures that smoke is discharged.

0.5 mt.

1) Windproof chimney

2) Flue pipe

3) Inspection point

0.5 mt.

1) Windproof chimney

2) Flue pipe

3) Inspection point

0,5 mt.

2 - 3 mt. MAX

1.5 mt

3-5 %

. t

m 5

, 1

> H

1) Windproof chimney

2) Flue pipe

3) Inspection point

page

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

2.9. OPERATING FAULTS ASSOCIATED WITH DRAUGHT DEFECTS IN THE FLUE PIPE

Among all the weather and geographical conditions that have an impact on the operation of a flue pipe (rain, fog, snow, height above sea level, sun-shy periods, exposure to cardinal points etc.), wind is certainly the most crucial. In fact, as well as thermal depression induced by the difference in temperature between the inside and the outside of the fireplace, there is another type of depression (or surpression): dynamic depression induced by the wind. Ascending wind always has the effect of increasing depression and therefore draught. Horizontal wind increases depression if the chimney is installed correctly. Descending wind always has the effect of decreasing depression and sometimes inverting it.

Least favourable points

WIND

Pressurised zone

As well as the direction and strength of the wind, the position of the flue pipe and chimney in relation to the roof of the house and surrounding landscape is important.

Wind has an impact (even indirectly) on the operation of the flue, creating areas of surpression and depression both inside and outside homes. In environments directly exposed to wind (2), an internal surpression can be created that can encourage draught in stoves and fireplaces. However, this can be contrasted by external surpression if the chimney is positioned on the side exposed to the wind (1). On the other hand, environments facing away from the wind (3) can create a dynamic depression that competes with the natural thermal depression developed by the flue. However, this can be compensated (sometimes) by positioning the flue pipe on the opposite side to the direction of the wind (4).

IMPORTANT! The operation of the pellet stove is

the conformity and positioning of the flue pipe used. Precarious conditions can usually be resolved by

setting the stove appropriately. This must be done by qualified MCZ staff.

Most favourable position

Depressurised zone

reatly affected b

page

E.g. Wind descending at 45° and 8 m/sec. 17 Pa surpression.

E.g.: Horizontal wind at 8m/sec. Depression of 30 Pa

Descending wind

WIND

2 3

1-2 = Surpressed zones 3-4 = Depressurised zones

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

3. INSTALLATION AND ASSEMBLY

3.1. SKETCHES AND TECHNICAL SPECIFICATIONS

3.1.1. PHILO COMFORT AIR dimensions

page

904

900

904

5 3 1 1

128

270

192

189

522

189

2 6 0 1

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

page

3.1.2. Technical specifications

Technical specifications PHILO Comfort Air

Total heat output Max 9.0 kw / 7740 kcal Total heat output Min: 3.2 kw / 2580 kcal Max. output 87.8% Min. output 93.6% Max. temperature of smoke discharged 170 °C Min. temperature of smoke discharged 90 °C Particulate 28 mg/Nm3 (13% O2)

19 mg/MJ Min. and Max. CO at 13%O² 0.042 – 0.012% Min. and Max. CO at 13%O² 6.0% - 9.2% Min. and Max. smoke mass 4.0 - 7.9 g/sec Minimum draught at Max. power 0.10 mbar – 10 Pa Minimum draught at Min. power 0.05 mbar – 5 Pa Tank capacity 27 litres Type of pellet fuel 6-8 mm diameter pellet. With 5/30 mm size. Hourly pellet consumption Min~0.7 kg/h* Max~2.0 kg/h* Running time Min.~26 h* Max.~9 h* Heatable volume m3 194/40-221/35-258/30 ** Combustion air inlet External diameter 50 mm. Smoke outlet External diameter 80 mm. Maximum electricity consumption Max. 420 W – Med. 80 W Voltage and frequency of power supply 230 Volt / 50 Hz Net weight 135 Kg. Weight with packaging 145 Kg. *Data that may vary depending on the type of pellet used. **Heatable volume according to the cal/m Product compliant with multiple flue installation.

requirement 40-35-30 (40-35-30 Kcal/h respectively for m3)

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

3.2. PREPARATION AND UNPACKING

The Philo stove is supplied in several packages:

 The first package contains the stove (fig. 1)  The second contains the painted steel front panel in 2 pieces

(fig. 2)

 The third contains the grille (fig. 4)  The fourth contains the upper top (fig. 5)

The packages containing the grille and the top are placed together with the stove in the same box (fig. 1). The package containing the front panels is placed alongside the stove package (fig. 2).

Open the package and remove the five screws from the base of the stove (3 screws at the front and 2 at the back). These screws secure the stove to the pallet (fig. 6). To remove the two screws behind (on the back of the stove), two larger eyelets have been made to allow you to insert the wrench to undo the screws.

Position the stove in the chosen place, taking care to ensure that it complies with the specifications.

page

Figure 1- Stove packaging (front view)

Figure 6 - Removing the packaging screws

Figure 5 – Upper top package

Figure 2- Stove package (rear view)

Figure 3 – Front panel package

Figure 4 – Grille package

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

The body of the stove or unit must always be handled vertically and only using trolleys. Pay particular attention to the door and its glazing to protect them from mechanical knocks which would compromise their proper working order.

In all cases, appliances must be handled with care. If possible, unwrap the stove near the chosen place of installation.

The materials making up the packaging are neither toxic nor harmful and, as such, require no special disposal measures.

Storage, disposal and any recycling is therefore the responsibility of the end user and must be carried out in compliance with the applicable laws in force.

Do not store the unit and claddings without the associated packaging.

Position the stove without the cladding and then proceed with the connection of the flue pipe. Once the connections have been made, fit the cladding (ceramic or steel-sided).

If you have to connect the stove to an outlet pipe that crosses the rear wall (to flow into the flue pipe) take great care not to force the mouth.

Adjust the 4 feet (J) to find the correct level so that the smoke outlet and pipe are coaxial. The feet must be adjusted without the steel or ceramic sides as the adjustment occurs inside the cladding.

If the smoke outlet of the stove is forced or used inappropriately to lift or position it the function of the outlet will be irreparably compromised.

page

1. Rotating the feet clockwise

lowers the stove

2. Rotating the feet

anticlockwise raises the stove

Piedino J

Foot J

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

3.3. CONNECTING THE SMOKE OUTLET PIPE

The smoke outlet can be positioned either at the rear or at the top of the stove.

Should you wish to connect the smoke outlet at the top of the stove, remove the cap with the three screws from underneath the top.

Next, insert the pipe until it joins the smoke connection.

Remove the fixed cap with the three screws from underneath the top of the stove.

page

Inserting the upper smoke outlet pipe.

If the smoke outlet is positioned at the rear of the stove the T-union must be turned towards the back of the stove and the pre-perforated panel at the rear of the stove must be removed.

Next, connect the pipes.

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

3.4. CONNECTING THE HOT AIR DUCT

Once the stove has been positioned correctly, you may start installing the hot air piping.

The air can be channelled by fastening two hoses to the back of the stove to correspond with the holes at the top of the stove. To connect the pipe, remove the top, thread the pipe and fasten it with a clamp.

page

The direction of the air exiting the stove can then be changed at any time, even if ducting has been carried out.

There are two handles on the top of the stove that allow you to discharge the hot air in the direction of your choice:

POSITION 1: AIR ON LEFT SIDE POSITION 2: AIR ON RIGHT SIDE POSITION 3: AIR AT THE FRONT POSITION 4: AIR DUCTED POSITION 5: handle A - AIR DIFFUSED POSITION 6: handle B - AIR DIFFUSED

POS.5

POS.1

The ducting can also be walled. (SEE OPTIONALS)

POS.2 POS.3 POS.4

POS.6

g of

The room ventilation can be ad rear wall only if there is suitable caulked ductin the hot air flow.

The air outlet pipe may reach very high temperatures (nearing 200 °C). It must therefore be insulated appropriately using suitable materials wherever it may come into contact with flammable or heatsensitive surfaces (e.g. fading of colours, electrical wireways, plasterboard, etc.). Persons and animals must also be protected from voluntary or accidental contact. In all cases observe the applicable regulations and laws of the region in which the appliance has been installed.

It is advisable to include insulation along the entire route of the pipe to minimise dispersion and increase heat output to the room.

HOT AIR OUTLET PIPE

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

page

usted towards the

THROUGH WALL

INSULATOR

STOVE

When crossing through walls built with flammable materials, the FITTER MUST suitably insulate the stove pipe crossing through it using suitable

insulating materials (thickness of 1.3-5 with min. heat conductivity of

0.07 W/m°K). The pipe introduced into the wall must however be suitably insulated to

avoid losing heat and to soundproof the air outlet.

It is advisable to make ducts similar in length to distribute the air in a uniform manner otherwise the hot air will opt for the shortest or straightest channel.

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

3.5. FITTING THE CLADDING

3.5.1. Fitting the front panels and grilles

The stove is supplied with the top, grilles and front panels packaged separately. Therefore, unpack everything before beginning to assemble the appliance.

page

Fit the front panels as follows:

 Take panel A and fit it into the pins located at the bottom of

the stove. Fasten the panel to the structure using the screws provided (two screws on the right and two on the left. The panel must be secured centrally. Open the door and place two more screws at the bottom). The screws to position in the centre (underneath the door) are black.

 At this point, fasten panel B using the same method. The

panel should fit into the pins on the underpart of the stove and be fastened to the structure in the central part, under the door, with two screws (again, black). At the top of the panel there are two springs that lock into a groove on the structure.

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

Fit the grilles as follows:

 Take the grilles (C-D-F-G), which are identical, and fasten

them to the structure of the stove using 4 screws for each (2 per side). The screws are supplied. Do the same thing with the central grille E.

3.5.2. Fitting the upper top

The top is positioned by simply resting it on the structure of the stove. To ensure that the handles are positioned and operate correctly, check

when positioning the top that the studs on the handle coincide with the "triangle" ∆ of the structure.

The centring process is essential to the ability to direct the air in the desired position.

page

1- POSITION OF THE “TRIANGOLO” ∆ TOWARDS THE BACK OF THE STOVE

2- POSITION OF THE handle STUD IN THE SAME POSITION AS THE "TRIANGLE" ∆

PELLET STOVES Chapter 3

USE AND MAINTENANCE MANUAL

3.6. FITTING THE AIR FILTER

The cylindrical filter is already fitted inside the stove. If the filter needs cleaning loosen the screw with the knob located on

the air inlet tube, unthread the filter, clean it and then secure it by locking the knob.

CAUTION! Never operate the stove without the air filter. MCZ

bears no responsibility for any damages to internal components caused by failure to respect this instruction.

page

3.7. OPENING/ CLOSING THE DOOR

CAUTION! The door must be closed properly for the stove to

operate correctly.

Thread the cold hand on the opening hook of the door into the Philo stove, lift and pull.

3.8. ELECTRICAL CONNECTION

Connect the power supply cable first to the side of the stove and then to an electrical socket on the wall.

The main switch located on the side of the stove is only used to switch on the stove. When the stove is off we recommend that you keep it turned off.

If the stove is not used for a period of time, remove the power supply cable from the stove.

Fitting/ dismantling the air filter

Opening the Philo stove door

Electrical connection of the stove

PELLET STOVES Chapter 4

USE AND MAINTENANCE MANUAL

4. OPERATION

4.1. WARNINGS PRIOR TO START-UP

Avoid touching the stove during the initial start-up as the paint hardens during this time. If you touch the paint, the steel surface may be exposed.

If necessary, touch up the paint with the spray can of the dedicated colour. (see "Pellet stove accessories”)

Do not stand close to the stove and, as mentioned, air the room. The smoke and paint smell will disappear after about an hour of operation but remember that these are not, in any case, harmful.

The stove will undergo expansion and contraction during the startup and cooling phases, so it may squeak slightly.

This is completely normal given that the structure is made from laminated steel. It should therefore not be considered a defect.

It is extremely important to ensure that you raise the temperature of the stove gradually rather than overheating it straight away.

Use low heating powers (if in "Manual" mode) (e.g.: 1 you next start up the stove you can use the full heat power available (e.g.: 4

This will prevent any damage to the ceramic tiles, welding and steel structure.

It is good practice to guarantee efficient ventilation in the room during the initial start-up as the stove will release some smoke and some paint smells.

a-2a-3a

). When

a-5a

When the stove is lit for the first time it will already be in "manual" mode. We recommend that you use only mid/ low heating power (such as the first to third power levels) for the initial period

page

Do not try to achieve the maximum heating efficiency immediately!

Try to familiarise yourself with the controls shown on the panel or remote control.

Try to visually memorise the messages that the stove shows you via the display on the remote control.

PELLET STOVES Chapter 4

USE AND MAINTENANCE MANUAL

4.2. CHECK PRIOR TO START-UP

Check all the safety conditions covered previously. Make sure you have read and fully understood the contents of this

instruction manual. Remove all components which could burn from the combustion

chamber and glass (polystyrene, adhesive labels and instructions). Check that the brazier is positioned correctly and rest it well on the

base.

Following long periods in which the stove is not used, remove any remains of pellets from the tank (using a vacuum cleaner with a long pipe). Pellet remains that have been lying in the stove for some time may have absorbed moisture, changing their original characteristics and making them no longer suitable for combustion.

4.3. SETTINGS TO IMPLEMENT BEFORE THE FIRST START-UP

page

Once the power supply cable at the rear of the stove is connected, turn the switch (again at the rear) to position (I).

The illuminated button will light up and LED C on the emergency panel will turn red (LIGHT PERMANENTLY ON)

4.4. LOADING PELLETS

The fuel is loaded via a flap on the side of the stove. Pour the pellets into the tank. The empty tank holds approximately 18 Kg.

Do not put any type of fuel into the tank other than pellets that comply with the specifications indicated above.

PELLET STOVES Chapter 5

USE AND MAINTENANCE MANUAL

5. LCD REMOTE CONTROL

5.1. Characteristics of the remote control

The remote control operates at a transmission frequency of 434.5MHz. Power the product with three AAA batteries as follows:

Remove the cover of the battery compartment by pressing and lifting it as shown by the arrow

Insert the batteries according to the correct polarity (+) and (-) Close the cover of the battery compartment

When power is supplied to the remote control the time setting will automatically be prompted (see paragraph 5.4.1).

The remote control tells the user when the batteries are about the run out via the relevant icon on the display. If the flat battery icon appears, this means that the batteries are almost flat and the remote control is about to switch off.

page

Used batteries contain metals that are harmful to the environment. Therefore, they must be disposed of separately in suitable containers.

5.2. Graphic appearance

In the instructions herein, we will often refer to the indications of the buttons shown in the figure. For simplicity, always keep the figure to hand.

D D

PELLET STOVES Chapter 5

5.3. Operation of the remote control

5.3.1. General rules

The product is switched on and off by pressing button A for 1 second. All modifications are made using button C. Button E is used to confirm these modifications. Press button B to select the operating mode of the product (see paragraph 5.5). Use button D to navigate the FAN and SLEEP setting (see paragraph 5.6).

With the remote control in any status, briefly pressing button A (or not touching the keypad for 7 seconds) will return you to the basic display.

5.4. Initial settings

5.4.1. Adjusting the time

With the remote control either off or on, pressing buttons B + E for 3 seconds will access the time/ day adjustment setting. The hour figures will begin to flash and can be modified using button C. Pressing button E confirms all modifications. The minute figures will then begin to flash. Follow the same modify/ confirm procedure to move on to the time display mode (12 h or 24 h) and, lastly, the day will begin to flash. Confirming this data as well will exit the settings modification.

NOTE: each time the power is reconnected to the remote control the time will zero and the display will automatically enter the hour setting.

USE AND MAINTENANCE MANUAL

page

5.4.2. °C – °F setting.

Press button B for 5 seconds to change the unit of temperature measurement from Celsius to Fahrenheit and vice versa. Do this only while the stove is switched off.

5.5. Setting the operating mode

While the remote control is switched on, button B allows you to set one the four following operating modes of the product. Figures 1, 2, 3 and 4 show the four basic displays, respectively:

Manual, Automatic, Timer and Eco modes

5.5.1. MANUAL mode (indicated by MAN)

In this mode you can manually set the power of the flame (5 levels use button C to directly modify) and the ventilation (5 levels + auto) (see paragraph 5.6.1). Figure 1

5.5.2. AUTOMATIC mode (indicated by AUTO)

In this mode you can set the desired room temperature and the stove will automatically modulate the power of the flame to reach this temperature. The ventilation can be adjusted to 5 levels + auto (see paragraph 5.6.1). Figure 2

12:02

MAX

FIG.1

12:03

FIG.2

°C

MAN

AUTO

°C

PELLET STOVES Chapter 5

5.5.3. TIMER mode (indicated by TIMER)

When you select this operating mode you can switch the product on and off automatically according to 6 customisable time frames (P1 – P6). In each time frame you can set:

 The start-up time  The shut-down time  The desired room temperature in that time frame  The days of the week in which the time frame is active

When the stove is started up (manually using button A or automatically using a time frame) the product operates in the automatic mode described above. When a time frame is enabled it is automatically displayed (P1 in figure 3) and the desired temperature modifies to the value set in the time frame. The user can modify this value at any time, in real time, as desired.

To learn how to set the time frames refer to paragraph 5.7.

5.5.4. ECO mode (indicated by ECO )

USE AND MAINTENANCE MANUAL

8:20

FIG.3

°C

page

°C

TIMER

This mode enables/ disables when the remote control is switched on by pressing button B for 5 seconds.

ECO mode is an automatic mode with the only difference that if the temperature set is reached and maintained for the following 20 minutes (regardless of the flame modulation) the product shuts down and remains on stand-by until the room temperature drops 2 degrees below the desired temperature (or until 5 minutes after the last shut down). At this point the product restarts. Figure 4

If the room is not sufficiently insulated the flame modulation does not allow the set temperature to remain satisfied for 20 consecutive minutes and the product therefore does not shut down.

NOTE: We recommend that you use ECO mode only in wellinsulated rooms to prevent the appliance from starting up and shutting down too frequently.

The remote control remains switched on, even while the product is switched off due to ECO mode, to indicate that this shut down is only temporary. Shutting down the product using button A exits ECO mode and the product remains switched off.

In ECO mode you can also enable up to 6 automatic start-up/ shut down time frames (E1 – E6). These are separate from those in the TIMER mode (P1 – P6). If these time frames have been enabled the message TIMER-ECO appears (figure 5) and is shown permanently even when the remote control is switched off.

To learn how to set the time frames refer to paragraph 5.7.

NOTE: If the remote control shuts down by the TIMER, ECO mode cannot restart until the user intervenes (button A) or the next valid time frame is started. The use the TIMER combined with ECO mode requires good knowledge of the operating logic of the product.

12:06

FIG.4

12:07

FIG.5

°C

ECO

°C

TIMER ECO

PELLET STOVES Chapter 5

5.6. Various settings

5.6.1. Room ventilation

In all 4 operating modes described above you can adjust the room ventilation as desired. Simply follow this basic operation: from the basic display press button D to enter the VENTILATION adjustment setting (figure 6). At this point, press button C to set the preferred ventilation setting by choosing one of the 5 available levels, independently of the flame level. You can also select the "auto" option that automatically links the room ventilation speed to the flame level.

Summary: flame at 1 > ventilation at 1; flame at 3 > ventilation at 3: flame at 5 >

ventilation still at 3 (to make the operation quieter than automatic mode).

In appliances with 2 room fans (comfort air models), you can use the D key to scroll through and set the speed of each individual fan (identified as 1 and 2 above the level bars).

N.B.: If you purchase a replacement remote control and need to change the default settings, proceed as follows: with the remote control switched on, press the D + E keys simultaneously for 10 sec (until the flashing number appears). Press the C key and select 1 or 2 depending on the setting required by the appliance you wish to operate with the remote control, then press E to confirm.

USE AND MAINTENANCE MANUAL

FIG.6

°C

page

5.6.2. Sleep function

The sleep function allows you to quickly set a time at which the product must shut down. This function is only available in MAN and AUTO mode. The sleep function is set as follows: from the VENTILATION adjustment setting (press button D - see previous paragraph), press button D again to enter the SLEEP adjustment setting. Use button C to adjust the shut down time in 10 minute steps. Use button D or E to confirm the setting and return to the basic display which will continue to show the time of shut down from the sleep function (figure 7).

To disable the SLEEP function simply access the adjustment setting, decrease the time until dashes appear and confirm.

21:11

MAX

FIG.7

23:00

°C

OFF

MAN

PELLET STOVES Chapter 5

USE AND MAINTENANCE MANUAL

5.7. TIMER settings

5.7.1. TIMER time frame display

In the TIMER mode, to display the time frames simply press button D for 2 seconds. Use button C to scroll freely through the 6 time frames to quickly check that all of the setting have been saved (figure 8). Press button D or A to return to the basic display.

MO TU WE TH FR SA SU

6:30

8:00

page

OFF

5.7.2. Modifying the TIMER time frames

To modify a time frame display it as described in the previous paragraph then briefly press button E. The first adjustable parameter (or room temperature) will begin to flash. Press button C to modify the value and button E to confirm the setting and move on to setting the next parameter. The adjustable parameters for a time frame are as follows:

 Room temperature. Can be modified from 5 °C to 35 °C. Below

5 °C or above 35 °C two dashed appear "--" that, if confirmed, disable the program (and the product will therefore not start up).

 Start-up time. This can be adjusted in steps of 10 minutes

(from 00:00 to 23:50).

 Shut-down time. This can be adjusted in steps of 10 minutes

(from 00:10 to 24:00).

 Days of the week on which the program is enabled. Monday

(MO) will begin to flash and then the other days of the week. Use button C to enable/ disable the day. The days enabled will be displayed on a dark background. Once the setting for Sunday (SU) has been reached pressing button E will exit the modification setting and return you to the time frame display.

Pressing button D at any time will exit the time frame and save all the changes confirmed with button E up until that time and return you to the time frame display.

Alternatively, pressing button A (or not touching the keypad for 30 seconds) will return you directly to the basic display and save all the changes confirmed with button E up until that time.

°C

TIMER

5.7.3. Enabling the TIMER-ECO time frames

In ECO mode you can enable 6 customisable start up and shut down time frames (E1 – E6). Pressing button D for 2 seconds will display the enable/ disable function for the TIMER (figure 9). If the ON option is confirmed you can display/ modify the 6 TIMER-ECO time frames using the methods previously described for the TIMER If the OFF option is confirmed the TIMER disables and the product returns to ECO mode operation without any time frames enabled.

OFF ON

TIMER ECO

FIG.9

PELLET STOVES Chapter 6

USE AND MAINTENANCE MANUAL

6. EMERGENCY PANEL

The emergency panel is located on the side of the stove, at the bottom. This panel is designed to diagnose any operating faults and is needed to control the stove if the remote control is not working.

page

A. Three-figure display showing a series of information about the

stove as well as the ID code for possible operating faults.

B. GREEN LED that gives the following indications:

 OFF = Stove off  FLASHING = Stove starting up  ON = Stove on

C. RED LED that gives the following indications:

 OFF = Stove on  FLASHING SLOWLY = Stove switching off  FLASHING RAPIDLY = Stove in alarm status

(accompanied by an acoustic beep for the first 10 minutes)

 ON = Stove off

TO ALLOW THE STOVE TO OPERATE WITH THE REMOTE CONTROL, SELECTOR "D" MUST BE SET

TO "REMOTE"

KEY

D. Three-position selector for the function

 OFF = Stove manually switched off with remote control

absent

 REMOTE = Stove can only be controlled by the remote

control

 ON = Stove manually switched on with remote control

absent

E. Three-position selector for power selection

 MIN = Selector to operate the stove at MINIMUM power

with remote control absent and selector 4 set to ON

 MED = Selector to operate the stove at MEDIUM power

with remote control absent and selector 4 set to ON

 MAX = Selector to operate the stove at MAXIMUM power

with remote control absent and selector 4 set to ON

F. Button for diagnostic functions relating to the operation of the

stove

G. Button to enable communication between the stove and a new

remote control (via the process explained below)

PELLET STOVES Chapter 6

USE AND MAINTENANCE MANUAL

6.1.1. Start-up/ shutdown via the emergency panel

If the remote control is faulty or the batteries are flat you can operate the stove temporarily using the emergency panel on the rear of the stove. In this configuration, the stove can be operated manually and you can choose between 3 power levels.

 STARTING UP THE STOVE WITHOUT THE REMOTE

CONTROL

To start up the stove move selector “D” to the ON. When the stove starts up the RED LED will switch off and the GREEN LED will begin to flash until the start-up process is complete. The GREEN LED stays on permanently while the stove is running.

 SELECTING THE POWER LEVEL WITHOUT THE REMOTE

CONTROL

You can choose between three heating power levels:

MIN-MED-MAX (selector “E”) MINIMUM power is the 1 MEDIUM power is the 3 MAXIMUM power is the 5

 SHUTTING DOWN THE STOVE WITHOUT THE REMOTE

CONTROL To shut down the stove move selector “D” to the OFF

Once the remote control is working again remember to put selector "D" back to the "REMOTE" position otherwise the stove will ignore input from the remote control.

power level;

page

OFF

6.1.2. Carica coclea (Load pellet)

This function, which can only be enabled when the stove is switched off, is used to load pellets into the filling system (auger), and it can be used every time the same is emptied because the pellets in the tank have run out (see alarm A02). It is useful to avoid failed start-ups (alarm A01) due in fact to an empty tank.

To enable the CARICA COCLEA (LOAD PELLET) function, when the stove is switched off, set the selector “D” on the emergency panel to OFF and press the TEST key on the same panel three times. Wait a few seconds and the word COCLEA (AUGER) will flash on the screen.

When the pellets begin to drop into the brazier, press the TEST key again to disable the CARICA COCLEA (LOAD PELLET) function and then start up the stove.

TEST

C O C

C A R

OFF

D E

PELLET STOVES Chapter 7

USE AND MAINTENANCE MANUAL

7. SAFETY DEVICES AND ALARMS

7.1. SAFETY DEVICES

The stove is fitted with the following safety devices:

 SMOKE TEMPERATURE SENSOR

This sensor detects the temperature of the smoke, permitting the stove to start up or shut down when the temperature of the smoke drops below the preset value.

 PELLET TANK TEMPERATURE SENSOR

If the temperature exceeds the safety value set the stove immediately stops operating. To restart the stove, the sensor must be reset manually. This can only be done once the stove has cooled down.

 ELECTRICAL SAFETY

The stove is protected against violent current surcharges by a general fuse situated in the power supply panel at the rear of the stove. Other fuses to protect the electronic boards are situated on this panel.

 SMOKE BLOWER BREAKAGE

If the blower fan stops, the electronic board promptly suspends the supply of pellets and the alarm is displayed.

 GEARED MOTOR BREAKAGE

If the geared motor stops the stove continues to operate until the minimum cooling level is reached.

BRIEF POWER FAILURE



In the event of a power failure during operation, when the power returns the stove cools down and then restarts automatically.

 FAILED START-UP

If a flame fails to ignite during the start-up phase, the stove alarm is triggered.

THE SAFETY DEVICES MUST UNDER NO CIRCUMSTANCES BE TAMPERED WITH

The stove can only be started up after the cause that triggered the safety system has been identified, thereby restoring the automatic operation of the sensor. To troubleshoot the fault, please consult this manual which illustrates how to remedy it (depending on the error message displayed by the stove).

page

CAUTION!

If the stove is NOT used as instructed in this instruction manual the manufacturer will not be held in any way liable for any resulting personal harm and/ or property damage. In addition, the manufacturer will not be held in any way liable for personal harm and/ or property damage due to failure to observe all the rules specified in the manual. Also:

PELLET STOVES Chapter 7

 All the necessary measures and/ or precautions must be

taken when carrying out maintenance, cleaning and repair work.

 Do not tamper with the safety devices.  Do not remove the safety devices.  Connect the stove to an efficient smoke outlet system.  Check in advance that the room in which the stove will

be installed is suitably ventilated.

USE AND MAINTENANCE MANUAL

7.2. ALARM SIGNALS

In the event of an operating fault an alarm is triggered and the stove shuts down, informing the user which type of fault has been detected via a 3-digit code that is displayed permanently on the emergency panel on the rear of the stove.

The alarm is signaled permanently by the relevant three-digit code via a red flashing light that always appears on the emergency panel. For the first 10 minutes, the alarm is also signaled by a regular acoustic signal. To get the stove out of the alarm condition and restore normal operating status, read the instructions in paragraph 2, below.

The table below describes the possible alarms signaled by the stove and the respective code displayed on the emergency panel, together with useful suggestions of how to remedy the problem.

WORDING

DISPLAYED

A01

A02

A03

A04

Fire failed to ignite

Abnormal fire extinguishing

he temperature of the pellet tank exceeds

the safety threshold specified.

Overheating of the stove structure

he temperature of the exhaust smoke has

exceeded preset safety limits

TYPE OF FAULT SOLUTION

Check the pellet level in the tank.

Check whether the brazier is correctly seated and ensure that it does not have any evident incrustations of unburned fuel.

Check whether the pellet igniter heats up.

Results from fire extinguishing due to lack of fuel (tan empty).

The stove structure is too hot because the appliance has operated for too long at maximum power or because it is poorly ventilated or because the air fans are faulty. When the stove is cold enough, press button B on the control panel or OFF on the remote control to cancel alarm A03. Once the alarm has been cancelled, the stove can be restarted as normal.

he stove automatically shuts down. Leave the stove

to cool down for a few minutes and then restart it.

Check smoke outlet and the type of pellet used.

page

A05

A06

A08

Flue pipe obstruction - wind - door open. Check the smoke duct and close the door.

Draught problem of brazier blockage.

he smoke extractor cannot guarantee the required amount of primary air for correct combustion.

Smoke blower faulty

Check whether the brazier is blocked by incrustations and clean it if necessary.

Check the smoke dust and air inlet and clean them if necessary.

Check that the smoke blower compartment is clean to ensure that no dirt is clogging it. If this does not resolve the problem the smoke blower is faulty. Call an authorised service centre for it to be replaced.

WORDING

DISPLAYED

A09

PELLET STOVES Chapter 7

TYPE OF FAULT SOLUTION

he smoke sensor is faulty and does not correctly detect the temperature of the exhaust smoke

USE AND MAINTENANCE MANUAL

page

Contact an authorised service centre to have the component replaced.

A10

A11

A12

A13

A14

SEr

The pellet igniter is faulty

Pellet supply fault

he remote control has been out of reception range of the stove for more than three hours (or has flat batteries). NOTE: in this case ONLY the stove will not switch off in the alarm mode but will continue to operate in the mode that the remote control had set when the last command was given.

Generic fault in the electronic control unit

Fault in the air flow sensor

Regular maintenance advice

Contact an authorised service centre to have the component replaced.

Bring the remote control back into the reception range of the stove (or replace the batteries in the remote control if they are flat). As soon as the stove picks up a new signal from the remote control the warnings shown on the alarm will disappear. You can force a transmission to the stove easily by pressing button 4 (which changes the operating mode from manual to automatic and viceversa)

Contact an authorised service centre to have the component replaced.

his alarm does not lock the system. It only appears on the warning screen. Contact an authorised service centre to have the component replaced.

When the stove is switched on and this message flashes this means that the preset operating time before maintenance has expired and maintenance is due to be carried out. Contact a qualified MCZ technician.

PELLET STOVES Chapter 7

USE AND MAINTENANCE MANUAL

7.3. Silencing alarms

If an alarm is triggered, follow the procedure described below to restore normal stove operation:

 Position selector D on the emergency panel (located on the

back of the stove) to OFF for a few seconds until the 3-digit code identifying the type of alarm disappears. The following operation also cancels the flashing red LED and the acoustic alarm signal.

 Return selector D to the REMOTE position to regain

management of the stove operation via the remote control.

 Switch the remote control off and switch it back on again if you

wish to restart the stove.

The stove remains on and operating normally according to the last mode set only if fault A12 intervened (communication failure between the remote control and the stove). The stove automatically exits the alarm mode the first time it receives a signal from the remote control.

page

7.3.1. Mechanical seizure of the stove

Mechanical seizure of the stove can be caused by:

 Overheating of the stove structure (“A03”)  Overheating of the smoke (“A04”)  While the stove is operating an uncontrolled intake of air or

obstruction in the flue pipe is detected (“A05”)

The seizure is indicated on the display and accompanied by an acoustic beep.

In this situation the shut down phase is automatically activated. When this procedure is activated all testing operations to restore the

system will be ineffective. The cause of the seizure is indicated on the display.

WHAT TO DO:

If the word “A03” appears the stove structure is too hot because the appliance has operated for too long at maximum power or because it is poorly ventilated or because the air fans are faulty. When the stove is cold enough, press button B on the control panel or OFF on the remote control to cancel alarm A03. Once the alarm has been cancelled, the stove can be restarted as normal If the word “A04” appears the stove automatically shuts down. Leave the stove to cool down for a few minutes and then restart it. Check the smoke outlet and the type of pellet used. If the word “A05” appears the fire door has been open for a long time or there is some air infiltration (e.g. the smoke blower inspection cap is missing). If the seizure is not caused by these factors check the smoke duct and flue pipe and clean them if necessary. (note that this operation is carried out by a specialised MCZ technician)

Only once the cause of the shutdown has been permanently remedied can the stove be restarted.

PELLET STOVES Chapter 8

USE AND MAINTENANCE MANUAL

8. MAINTENANCE AND CLEANING

CAUTION! All the cleaning operations of all parts should be

performed with the stove completely cold and the electrical plug disconnected.

The stove requires little maintenance if certified, quality pellets are used.

It is good practice to ensure efficient ventilation in the room when cleaning the stove.

8.1. DAILY OR WEEKLY CLEANING UNDER THE USER'S RESPONSIBILITY

page

Example of a clean brazier

8.1.1. Before every start-up

Remove ash and any incrustations from the brazier as these may obstruct the air passageways.

If the pellets in the tank have run out, unburned pellets may build up in the brazier. Always empty the brazier of all residue before start-up.

REMEMBER THAT ONLY A BRAZIER THAT IS CORRECTLY POSITIONED AND THOROUGHLY CLEAN CAN GUARANTEE OPTIMAL START-UP AND OPERATION OF YOUR PELLET STOVE.

To clean the brazier properly, remove it fully from its seat and clean all holes and the grate at the bottom thoroughly. If good quality pellets are used, is it normally sufficient to use a brush to restore the component to optimum operating conditions.

8.1.2. Check every 2 / 3 days

Clean and empty ash drawer “M” being careful of the hot ash. You may use a vacuum cleaner to remove the ash but only

if the ash is completely cold. Use a vacuum cleaner designed to suction a certain size of particles such as.

Rely on your experience and on the quality of the pellets to determine how frequently cleaning is required.

It is nonetheless advisable not to clean less frequently than every 2 or 3 days.

When this operation is finished, reinsert the ash drawer under the brazier, checking that it is properly inserted.

Example of a dirty brazier

Cleaning the ash collection compartment

PELLET STOVES Chapter 8

USE AND MAINTENANCE MANUAL

8.1.3. Cleaning the glazing

To clean the ceramic glazing we recommend the use of a dry brush or (if very dirty) special spray detergent - spray a modest amount of detergent and then clean with a cloth.

CAUTION! Do not use abrasive product and do not spray the

cleaning product onto painted parts and fire door seals (ceramic fibre cord)

8.2. ROUTINE CLEANING UNDER THE SPECIALISED TECHNICIAN'S RESPONSIBILITY

8.2.1. Cleaning the heat exchanger

At the end of the winter season the compartment that the exhaust smoke passes through must be cleaned.

This cleaning process is compulsory removal of all combustion residue before the weather and humidity compacts it and makes it tougher to remove.

It is good practice to ensure efficient ventilation in the room when cleaning the stove.

CLEANING THE EXCHANGER:

While the stove is cold open the door and extract drawer “M”. Remove brazier “N” and unthread side plates “O” and “P” by rotating them slightly inwards to free them from the slots and then pull them towards you to extract them (be careful as they can break easily). Once the side plates have been unthreaded, raise plate "H", point it downwards and extract it. Next, remove upper plate “Q”, inserting the cold hand or another tool into the upper part eyelets, in correspondence with eyelet "Y", and lift plate “Q”. After lifting the plate extract it from the seat by pointing it slightly downwards. Use a rigid rod or bottle brush to scrape clean the walls of the combustion chamber inside plate “Q” (just removed) so that the ash in the lower ash collection compartment falls. When the upper exchanger has been cleaned remove plate “L” by removing the two screws and using the nozzle of the vacuum cleaner to remove the ash and soot that has accumulated in the area around brazier “N”. Clean and refit everything.

CLEANING THE SMOKE DUCT AND GENERAL CHECKS:

Clean the exhaust smoke outlet system, especially near any T-unions, elbows and any horizontal sections. To clean the T-union remove the lower side by removing the two screws. For information about cleaning the flue pipe, contact a chimney sweep. Check the condition of the ceramic fibre seals on the stove door. If necessary, order new seals from your retailer for replacement or contact an authorised service centre to have this done.

in order to facilitate the general

page

Cleaning the glazing

Cleaning the PHILO stove T-union

PELLET STOVES Chapter 8

USE AND MAINTENANCE MANUAL

page

Cleaning the PHILO stove exchanger

CAUTION: The frequency with which the exhaust smoke outlet

system is to be cleaned should be determined according to stove use and the type of installation.

MCZ recommends that you contact an authorised service centre for maintenance and cleaning at the end of the season as, in addition to performing the above-mentioned operations, a general check of the components will also be performed.

PELLET STOVES Chapter 8

USE AND MAINTENANCE MANUAL

8.2.2. Decommissioning (end of season)

At the end of every season it is advisable to remove all pellets from the tank using a vacuum cleaner with a long pipe before switching off the stove.

During periods in which the stove is not used it must be disconnected from the electrical supply. For increased safety, particularly if children are present, we recommend that you remove the power supply cable.

If, when restarting the stove at the general switch at the rear of the stove, the control panel display is not turned on, this means the service fuse may need replacing.

There is a fuse box on the side of the stove, beneath the electricity socket. Using a screwdriver, open the cover on the fuse box and replace the fuses if necessary (3.15 A delayed).

8.3. Checking the internal components

page

CAUTION! The internal electrical-mechanical components must

only be checked by qualified personnel with technical expertise in combustion and electricity.

It is advisable to perform this routine annual maintenance (with a scheduled service contract) focusing on the visual and functional check of the internal components:

Below is a summary of the indispensable checks and/ or servicing tasks for the stove to function correctly.

PARTS/ PERIOD 1 DAY 2-3 DAYS 30 DAYS 90 DAYS 1 YEAR

Brazier ●

Ash collection

Ash tray ●

Glass ●

Complete exchanger ●

Smoke duct ●

Door seal ●

Air filter ● ●

Remote control battery

(if purchased/

optional)

●

PELLET STOVES Chapter 9

USE AND MAINTENANCE MANUAL

9. FAULTS / CAUSES / SOLUTIONS

CAUTION: All repairs must be performed solely by a

specialised technician with the stove switched off and the appliance unplugged from the socket.

FAULT POSSIBLE CAUSES REMEDIES

Pellets are not being introduced into the combustion chamber.

The fire goes out or the stove stops automatically.

The stove operates for a few minutes and then shuts down.

Pellets build up in the brazier, the glass of the door gets dirty and the flame is weak

 The pellet tank is empty.  The auger is blocked by sawdust

 Faulty geared motor.  Faulty circuit board.  The pellet tank is empty.  The pellets are not being introduced.  The pellet temperature safety sensor was

triggered.

 The door is not closed properly or the

seals are worn.

 Unsuitable pellets.  Low pellet feed rate.  Combustion chamber dirty.  Outlet obstructed.



Flue pipe obstruction alarm activated

 Smoke extraction motor failure.

 Start-up phase not completed.  Temporary power failure.  Smoke duct obstructed.  Faulty or broken temperature sensors.

 Igniter failure.

 Insufficient combustion air.

 Damp or unsuitable pellets.  Smoke extractor motor broken.

page

 Fill the tank with pellets.  Empty the tank and manually unblock

the sawdust in the auger.

 Replace the geared motor.  Replace the circuit board.  Fill the tank with pellets.  See previous fault.  Leave the stove to cool down fully, reset

the thermostat until the lock switches off and restart the stove. If the problem persists contact the technical support department.

 Close the door or have the seals

replaced with original spares.

 Change to a type of pellet recommended

by the manufacturer.

 Ask the technical support

department to check the fuel supply.

 Clean the combustion chamber according

to the instructions in the manual.

 Clean the smoke duct.  Check for any blockage of the flue

pipe.

 Check the motor and replace it if

necessary.

 Repeat the start-up phase.  See previous instructions.  Clean the smoke duct.  Check and replace sensors if

necessary.

 Check and replace igniter if

necessary.

 Ensure that the air inlet in the room is

present and free.

 Check that the fuel air filter located on

the 5 cm diameter air inlet pipe is not obstructed.

 Clean the brazier and check that all

airways are clear.

 Perform a general clean of the

combustion chamber and smoke duct.

 Check the condition of the door seals.  Change the type of pellet.  Check the motor and replace it if

necessary.

FAULT POSSIBLE CAUSES REMEDIES

The smoke extraction motor does not work

PELLET STOVES Chapter 9

USE AND MAINTENANCE MANUAL

 No electricity supply to the stove.  The motor is broken.  The board is faulty.

 The control panel is broken.

page

 Check the supply voltage and the

protection fuse.

 Check the motor and capacitor and

replace if necessary.

 Replace the circuit board.  Replace the control panel.

The air convection fan never stops.

The remote control does not work

In automatic mode, the stove always runs at full power.

The stove will not start

 Temperature control heat sensor

defective or faulty.

 Fan faulty

 Remote control batteries flat.  Remote control faulty

 Room thermostat in maximum position.  Temperature detector sensor faulty.

 Control panel faulty or broken.

 Power failure.  Pellet sensor has seized up.

 Fuse blown.  Smoke outlet or duct clogged.

 Some alarms active

 Check the operation of the sensor

and replace it if necessary.

 Check the operation of the motor

and replace it if necessary.

 Replace batteries  Replace the remote control.

 Reset the thermostat temperature.  Check the sensor and replace it if

necessary.

 Check the panel and replace it if

necessary.

 Make sure the appliance is plugged in

and that the main switch is set to “I”.

 Release it by resetting the rear

thermostat. If it happens again replace the thermostat.

 Replace the fuse.  Clean the smoke outlet and/ or the

smoke duct.

CAUTION! The operations marked in bold must only be

performed by specialised MCZ personnel. The manufacturer will not be held liable and the

guarantee will not be valid if this condition is not abided by.

PELLET STOVES Chapter 10

USE AND MAINTENANCE MANUAL

page

10. WIRING DIAGRAMS

MOTHERBOARD WIRING KEY

1. Emergency panel

3. Smoke sensor

4. Modem connection

5. Switch

6. Pellet igniter

7. Smoke blower fan

N.B. The electrical wiring of individual components is equipped with pre-cabled connectors, the measurements of which differ from one another.

8. Geared motor

9. Contact thermostat

10. Air fan

11. Smoke blower fan rev control

12. Air flow sensor

MCZ GROUP S.p.A.

Via La Croce 8

33074 Vigonovo di Fontanafredda (PN) – ITALY

Telephone: +39 0434/599599 PBX

Fax: +39 0434/599598

Internet: www.mcz.it

e-mail: mcz@mcz.it

8901168000 Rev 0 12/2011

MCZ Philo User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual