MCZ Philo User Manual

USE AND INSTALLATION MANUAL*

*Some installation advice given in this manual could contravenes UK building regulations guidelines. A supp lementary instruction m anual in provided to give c orrec t advic e for inst allations wi thin t he UK”

8901168000

PELLET STOVES

USE AND MAINTENANCE MANUAL

Contents

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INTRODUCTION ....................................................................................................................................4

1. WARNINGS AND GUARANTEE TERMS ...............................................................................................5

1.1. SAFETY WARNINGS ........................................................................................................................5

1.2. OPERATIONAL WARNINGS ..............................................................................................................6

1.3. IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC

DIRECTIVE 2002/96/EC. ............................................................................................................................7

1.4. GUARANTEE TERMS........................................................................................................................7

1.4.1. Guarantee limits.......................................................................................................................8

1.4.2. Exclusions................................................................................................................................8

2. THEORETICAL RECOMMENDATIONS FOR INSTALLATION ...............................................................9

2.1. THE PELLET ...................................................................................................................................9

2.2. INSTALLATION PRECAUTIONS.......................................................................................................10

2.3. THE OPERATING ENVIRONMENT ...................................................................................................10

2.4. CONNECTING THE EXTERNAL AIR INLET........................................................................................12

2.5. CONNECTING THE SMOKE OUTLET PIPE ........................................................................................12

2.6. FLUE PIPE CONNECTION...............................................................................................................14

2.7. CONNECTION TO AN EXTERNAL DUCT USING AN INSULATED OR DOUBLE-WALL PIPE......................14

2.8. CONNECTION TO THE FLUE PIPE...................................................................................................14

2.9. OPERATING FAULTS ASSOCIATED WITH DRAUGHT DEFECTS IN THE FLUE PIPE ..............................15

3. INSTALLATION AND ASSEMBLY......................................................................................................16

3.1. SKETCHES AND TECHNICAL SPECIFICATIONS ................................................................................16

3.1.1. PHILO COMFORT AIR dimensions ............................................................................................16

3.1.2. Technical specifications...........................................................................................................17

3.2. PREPARATION AND UNPACKING....................................................................................................18

3.3. CONNECTING THE SMOKE OUTLET PIPE ........................................................................................20

3.4. CONNECTING THE HOT AIR DUCT ................................................................................................. 21

3.5. FITTING THE CLADDING ...............................................................................................................23

3.5.1. Fitting the front panels and grilles............................................................................................23

3.5.2. Fitting the upper top...............................................................................................................24

3.6. FITTING THE AIR FILTER ..............................................................................................................25

3.7. OPENING/ CLOSING THE DOOR.....................................................................................................25

3.8. ELECTRICAL CONNECTION............................................................................................................25

4. OPERATION .....................................................................................................................................26

4.1. WARNINGS PRIOR TO START-UP...................................................................................................26

4.2. CHECK PRIOR TO START-UP .........................................................................................................27

4.3. SETTINGS TO IMPLEMENT BEFORE THE FIRST START-UP ............................................................... 27

4.4. LOADING PELLETS........................................................................................................................27

5. LCD REMOTE CONTROL ...................................................................................................................28

5.1. Characteristics of the remote control ..............................................................................................28

5.2. Graphic appearance ......................................................................................................................28

5.3. Operation of the remote control .....................................................................................................29

5.3.1. General rules ......................................................................................................................... 29

5.4. Initial settings...............................................................................................................................29

5.4.1. Adjusting the time ..................................................................................................................29

5.4.2. °C – °F setting. ......................................................................................................................29

5.5. Setting the operating mode ...........................................................................................................29

5.5.1. MANUAL mode (indicated by MAN) ..........................................................................................29

5.5.2. AUTOMATIC mode (indicated by AUTO) ...................................................................................29

5.5.3. TIMER mode (indicated by TIMER) ..........................................................................................30

5.5.4. ECO mode (indicated by ECO ) ................................................................................................30

5.6. Various settings ............................................................................................................................31

PELLET STOVES

USE AND MAINTENANCE MANUAL

Contents

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5.6.1. Room ventilation ....................................................................................................................31

5.6.2. Sleep function ........................................................................................................................31

5.7. TIMER settings .............................................................................................................................32

5.7.1. TIMER time frame display .......................................................................................................32

5.7.2. Modifying the TIMER time frames ............................................................................................32

5.7.3. Enabling the TIMER-ECO time frames ......................................................................................32

6. EMERGENCY PANEL.........................................................................................................................33

6.1.1. Start-up/ shutdown via the emergency panel............................................................................34

6.1.2. Carica coclea (Load pellet) ......................................................................................................34

7. SAFETY DEVICES AND ALARMS.......................................................................................................35

7.1. SAFETY DEVICES..........................................................................................................................35

7.2. ALARM SIGNALS...........................................................................................................................36

7.3. Silencing alarms............................................................................................................................38

7.3.1. Mechanical seizure of the stove ............................................................................................... 38

8. MAINTENANCE AND CLEANING ......................................................................................................39

8.1. DAILY OR WEEKLY CLEANING UNDER THE USER'S RESPONSIBILITY................................................39

8.1.1. Before every start-up..............................................................................................................39

8.1.2. Check every 2 / 3 days ........................................................................................................... 39

8.1.3. Cleaning the glazing ...............................................................................................................40

8.2. ROUTINE CLEANING UNDER THE SPECIALISED TECHNICIAN'S RESPONSIBILITY .............................. 40

8.2.1. Cleaning the heat exchanger ...................................................................................................40

8.2.2. Decommissioning (end of season) ...........................................................................................42

8.3. Checking the internal components..................................................................................................42

9. FAULTS / CAUSES / SOLUTIONS .....................................................................................................43

10. WIRING DIAGRAMS ......................................................................................................................45

PELLET STOVES Chapter 1

USE AND MAINTENANCE MANUAL

INTRODUCTION

Dear customer, Thank you for choosing MCZ products and, in particular, a stove

from the MCZ Pellet line.

For optimal operation of the stove and to benefit fully from the heat and sense of well-being that the flame distributes throughout your home, we advise you to read this manual carefully before starting the stove up for the first time.

Please remember that the pellet stove MUST NOT be used by children. Children must always be kept at a safe distance!

Document revisions

In order to improve the product and to update this document, the Manufacturer reserves the right to make any changes without notice. All reproduction, even partial, of this manual without the Manufacturer's authorisation is strictly prohibited.

Care of the manual and how to use it

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 Take care of this manual and keep it in a place where it can be

easily and quickly accessed.

 Should you misplace or destroy the manual, or should it come

to be in poor condition, ask your retailer or the Manufacturer for another copy, specifying the product identification data.

 Any vital topics or those requiring special attention are printed

in “bold text”.

“Italic text”



is used to call your attention to other paragraphs in

this manual or for any additional explanations.

SYMBOLS USED IN THIS MANUAL

CAUTION!

This warning symbol indicates that you should read carefully and understand the message it refers to as failure to observe the instructions given could seriously damage the stove and endanger the person using it.

INFORMATION: This symbol is used to highlight information that is deemed

important for the correct functioning of the stove. Failure to observe the instructions provided will jeopardise the use of the stove and cause it to function unsatisfactorily

OPERATING SEQUENCES:

Indicates a sequence of buttons to press to access the menu or perform adjustments.

MANUAL

Indicates that you should refer carefully to this manual or relevant instructions.

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USE AND MAINTENANCE MANUAL

1. WARNINGS AND GUARANTEE TERMS

1.1. SAFETY WARNINGS

 Installation, electrical connection, functional

check and maintenance of this appliance must only be performed by qualified or authorised personnel.

 Install the stove in accordance with the

regulations in force in the relevant place, region or country.

 This appliance must not be used by anyone

(including children) with limited physical, sensory or mental skills or with little experience and knowledge, unless they are supervised or have been instructed to use the device by the person in charge of its safety.

 The instructions provided in this manual must always be

observed to ensure the correct use of this stove and of any electronic appliances connected to it as well as to avoid any accidents.

 The stove must be used, adjusted and programmed by

an adult. Errors or incorrect settings may cause hazardous conditions and/ or malfunction.

 The user (or anybody preparing to operate the stove)

must read and fully understand the contents of this instruction manual before beginning any operation.

 The stove must only be used for its intended use. Any

other use is considered incorrect and therefore dangerous.

 Do not use the stove as a ladder or supporting

structure.

 Do not place laundry on the stove to dry. Clothes, airers

and similar items should be kept at a safe distance from the stove -Risk of fire.

 The user is fully liable for any incorrect use of the

product. MCZ bears no civil or criminal liability for incorrect use.

 Tampering of any nature or replacement of stove spare

parts with non-original parts may endanger the operator. MCZ bears no civil or criminal liability for tampering or use of non-original parts.

 Large parts of the surface of the stove can get very hot

(door, handle, glass, smoke outlet pipes, etc.). Therefore, avoid touching these parts without wearing suitable protective clothing or using appropriate measures, such as heat protective gloves or "hands cool" type systems.

 DO NOT operate the stove while the door is open

or if the glass is broken.

 Do not touch the stove with wet hands as the appliance

is electrical. Always remove the cable before operating on the unit.

 Before carrying out any cleaning or maintenance

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USE AND MAINTENANCE MANUAL

operations make sure that the stove is disconnected from the mains power supply by pressing the general power switch on the back of the stove or removing the electrical cable that supplies the stove.

 In the event of fire in the flue pipe, switch off the stove

and disconnect it from the power supply. Never open the door. Call the competent authorities.

 The stove must be electrically connected to a system

equipped with an efficient earth conductor.

 The system must be of a suitable size for the stated

electrical power of the stove.

 Incorrect installation or poor maintenance (not

conforming to the instructions provided in this manual) may cause personal injury, harm to animals or damage to property. MCZ bears no civil or criminal liability for incorrect installation or poor maintenance.

1.2. OPERATIONAL WARNINGS

PELLET STOVES Chapter 1

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 Turn off the stove in the event of a failure or

malfunction.

 Pellets must not be manually fed into the burner.  Unburned pellets that build up in the burner following

repeated failed start-ups must be removed before attempting to start up the stove again.

 Do not wash the internal parts of the stove with water.  Do not wash the stove with water. Water may

penetrate into the unit and cause faults in the electrical insulation. This can cause electric shocks.

 Do not expose the body to hot air for long periods of

time. Do not overheat living areas in which the stove is installed. This may damage the physical conditions and cause health problems.

Do not directly expose plants or animals to the airflow



as this can have harmful effects on them.

 Do not put fuels other than wood pellets in the tank.  Install the stove in rooms which are suitably protected

against fire hazards and equipped with all utilities, including power supplies (air and electricity) and smoke outlets.

 The stove and ceramic cladding must be stored in a dry

place, sheltered from weather.

 You are advised not to rest the body of the stove

directly on the floor. If the floor is flammable it must be suitably insulated.

 If the ignition system is faulty do use flammable

materials to light the stove.

INFORMATION:  In case of any problems, please contact your retailer or

MCZ's qualified, authorised personnel. If repairs are necessary, request original spare parts.

 Use ONLY fuel indicated by MCZ (for ITALY only 6 mm

PELLET STOVES Chapter 1

USE AND MAINTENANCE MANUAL

diameter pellets, for other European countries 6-8 mm diameter pellets) and supplied only by the automatic feed system.

 Check and clean the smoke outlet ducts regularly

(connection to the flue pipe).

 Unburned pellets that build up in the burner following

repeated failed start-ups must be removed before attempting to start up the stove again.

 The pellet stove is not a cooking appliance.  Always keep the cover of the fuel tank closed.  Keep this instruction manual in a safe place as it should

accompany the stove along its entire life cycle. If the stove is sold or transferred to another user always ensure that the manual accompanies the product.

 If this manual is destroyed request a copy from the

authorised retailer or from MCZ.

1.3. IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.

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At the end of its working life, the product must not be disposed of as urban waste. It must be taken to a special local authority differentiated waste collection centre or to a dealer providing this service. Disposing appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources. As a reminder of the need to dispose appliances separately, the product is marked with a crossed-out wheeled dustbin.

1.4. GUARANTEE TERMS

MCZ guarantees the product, with the exception of parts subject to normal wear specified below, for two years

from the date of purchase, provided that proof of purchase is supplied in a document specifying the name of the retailer and the date on which the sale was made and that the completed guarantee certificate was sent within 8 days of said purchase. The product must also be installed and tested by a specialised fitter and in accordance with the detailed instructions provided in the instruction manual that accompanies the product.

The guarantee covers the replacement or free repair of

parts recognised as being faulty at source due to manufacturing defects.

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USE AND MAINTENANCE MANUAL

1.4.1. Guarantee limits

The aforementioned guarantee does not cover electrical and electronic parts or fans for which the guarantee period is one year from the date of purchase of the product, proven as indicated above. The guarantee does not cover parts subject to normal wear such as seals, glazing and all removable parts of the combustion chamber.

Parts replaced will be guaranteed for the remaining guarantee cover period starting from the original date of purchase of the product.

1.4.2. Exclusions

Colour variations of painted and ceramic parts as well as ceramic crazing do not constitute grounds for dispute as these are natural characteristics of the material and use of the product.

The guarantee does not cover any parts found to be faulty due to negligence, inappropriate use, incorrect maintenance or installation not performed in compliance with MCZ's instructions (see relevant chapters in this use manual).

MCZ cannot be held liable for any damage which may - either directly or indirectly - be caused to persons, animals or property ensuing from failure to observe all the instructions provided in the instruction manual and, specifically, the warnings regarding installation, use and maintenance of the device.

Please contact your retailer and/ or local importer in the event of product failure.

Damage caused by transport and/ or handling is not covered by the guarantee.

Refer solely to the manual provided for information about product installation and use.

The guarantee does not cover damage caused by tampering with the device, atmospheric agents, natural disasters, electrical discharges, fires and faults in the electrical system. The guarantee also excludes damage caused by failure to perform maintenance or by maintenance performed incorrectly and not in compliance with the Manufacturer's instructions.

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SERVICE CALL

Service calls must be made to the retailer, who will forward the call to the MCZ technical support department.

MCZ cannot be held liable if the product and any of its accessories are used incorrectly or modified without authorisation.

Only original MCZ spare parts must be used for replacements.

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

2. THEORETICAL RECOMMENDATIONS FOR INSTALLATION

2.1. THE PELLET

Pellets are obtained from sawdust drawing produced when working natural dried wood (unpainted). The compact nature of the material is ensured by the lignin that is contained in the wood itself and allows pellets to be produced without using glue or fixing materials.

There are various types of pellet on the market, with characteristics that vary depending on the mix of wood used. The diameter of the pellets varies between 6 and 8 mm and the standard length is between 5 and 30 mm. Good quality pellets have a density that varies between 600 and over 750 kg/mc and a water content that is kept between 5% and 8% of the pellet's weight.

As well as being an eco-friendly fuel that makes maximum use of wood residues to obtain cleaner combustion than fossil fuels, pellets also offer technical advantages. While a good wood has a calorific value of 4.4 kW/kg (15% humidity after approximately 18 months of ageing), pellets have a calorific value of 4.9 kW/kg.

Pellets must be kept in a dry place protected from dirt to ensure good combustion. Pellets are usually supplied in 15 kg bags to make storage very practical.

A good quality pellet ensures good combustion and lowers harmful emissions into the atmosphere.

The poorer the quality of fuel, the more often the brazier and combustion chamber must be cleaned.

Pellet fuel

15 kg bag of fuel

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The main quality certifications for pellets on the European market are DINplus and Ö-Norm M7135. These certifications guarantee that the following values are adhered to:

 Calorific value:4.9 kWh/kg  Water content: max 10% of weight  Percentage ash: max 0.5% of weight  Diameter: 5 - 6 mm  Length: max 30 mm  Content: 100% untreated wood without any added fixing

substances (max. percentage bark 5%)

 Packaging: in bags made from environmentally friendly or

biologically decomposable material

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

MCZ strongly recommends the use of certified fuel in its stoves (DINplus and Ö-Norm M7135).

Using poor quality pellets or pellets that do not comply with the indications given above compromises the operation of your stove and may consequently lead to decline of the guarantee and liability for the product. MCZ pellet stoves operate only with pellets of 5 mm to max. 30 mm length and 6 mm diameter (in ITALY only) or 6-8 mm diameter (in other European countries).

2.2. INSTALLATION PRECAUTIONS

IMPORTANT! The stove must be installed and assembled by

qualified staff.

The stove must be installed in a suitable place to allow normal opening and regular maintenance.

The room in which the stove is installed must:

 offer the correct environmental conditions for operation  be equipped with a 230V 50 Hz electrical power supply  offer a suitable smoke outlet system  be fitted with external ventilation  be fitted with an EC-compliant earthing system

The stove must be connected to a flue pipe or internal or external vertical duct, in accordance with the applicable standards in force. The stove must be positioned so that the electrical plug is accessible.

IMPORTANT! The stove must be connected to a flue pipe or a vertical duct that can discharge the smoke at the highest point of the home. The smoke does, however, result from combustion of wood essences and may therefore soil walls if released in contact with or close to them. Caution: the smoke is not very visible but is very hot and can cause burns on contact. Before positioning the stove, holes must be made for the smoke pipe passage and the external air inlet.

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2.3. THE OPERATING ENVIRONMENT

For correct functioning and even distribution of heat, the stove should be positioned in a location in which the air required for pellet combustion can flow in (approximately 40 m accordance with the installation regulations and applicable standards in force in the country of installation. The volume of the room should be no less than 30 m

/h must be available), in

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

Air should enter through permanent apertures made in the walls (near the stove) that lead to the outside. These should have a minimum cross-section of 100 cm

. These apertures must be made so as not to be obstructed in any way. Air may also be taken from rooms adjoining the one to be ventilated, provided they are equipped with an external air inlet and are not used as bedrooms or bathrooms. These must not be rooms that present a fire hazard, for example: garages, timber storerooms, warehouses for flammable materials. The provisions of all the applicable standards in force must be observed in all circumstances.

Installation of the stove is not permitted in bedrooms, bathrooms or in any room in which another heating appliance is installed without an independent air inflow (fireplace, stove etc.).

It is forbidden to position the stove in rooms with an explosive atmosphere. The floor of the room in which the stove is installed must be suitably sized to withstand the weight of the stove.

The room ventilation can be adjusted towards the rear wall only if there is suitable caulked ducting of the hot air flow.

PHILO Non-flammable walls Flammable walls

A=2cm

B=15cm

A=2cm B=20cm

If particularly delicate objects are present, such as furniture, curtains or sofas, increase the stove clearances substantially.

If the floor is wooden, we recommend the use of a floor guard in compliance with the applicable standards in force in the country of installation.

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PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

2.4. CONNECTING THE EXTERNAL AIR INLET

The room in which the stove is installed MUST provide at least as much airflow as is required for regular combustion of the appliance in the room. This can be achieved via permanent apertures made in the walls of the room to be ventilated, leading to the outside, or via individual or grouped ventilation ducts. To achieve this a through hole with a minimum free cross-section of 150 cm² must be drilled in the external wall near the stove. (12 cm diameter or 10x10 cm square hole), protected by a grille on the inside and on the outside.

The air inlet should also:

 be directly connected to the installation setting  be protected with a grille, metal mesh or suitable protection,

provided it does not reduce the minimum cross-section.

 be positioned in such a way that it cannot become obstructed

It is not obligatory to connect the air inlet directly to the stove (direct connection to the outside) but the aforementioned section must ensure that approximately 50 m³/h of air is provided.

See standard UNI 10683.

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2.5. CONNECTING THE SMOKE OUTLET PIPE

When making the hole for the smoke outlet pipe you must take note of any flammable material. If the hole must pass through a wall made from wood or thermolabile material THE FITTER MUST begin by using the relevant wall connection minimum diameter 13 cm) and suitably insulate the stove pipe crossing through it using appropriate insulating materials (thickness of 1.3 - 5 with min. heat conductivity of 0.07 W/m°K). This instruction is also relevant if the stove pipe must cross vertical or horizontal sections close to the thermolabile wall (min. distance 20 cm). Alternatively, we recommend the use of an insulated industrial pipe that can also be used externally to prevent condensation. The combustion chamber works under vacuum. The smoke duct through which the smoke is discharged will be under vacuum when connected to an efficient flue pipe, as specified.

Rear view of a pellet stove

1) Smoke outlet

2) Combustion air inlet via the holes on

the back of the stove

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

Always use pipes and connections with appropriate seals that guarantee air- and watertightness.

All sections of the smoke duct must be accessible for inspection and removable (us a T-union with inspection point). This makes it possible to clean the inside of the stove regularly.

Position the stove taking note of all the specifications and warnings underlined so far.

IMPORTANT! All 90° changes of direction in the smoke outlet

channel must be prepared with suitable T-unions with inspection points (see pellet stove accessories).

It is absolutely forbidden to place a net at the end of the outlet pipe as this may cause the stove to malfunction.

WHEN CONNECTING THE FLUE PIPE NO MORE THAN 2 - 3 METRES OF HORIZONTAL PIPING SHOULD BE USED AND NO MORE THAN THREE 90° BENDS SHOULD BE USED

YOU ARE ALSO ADVISED NOT TO EXCEED A LENGTH OF 6 METRES WITH A PIPE OF 80 mm DIAMETER

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Example of pellet stove installation

PELLET STOVES Chapter 2

USE AND MAINTENANCE MANUAL

2.6. FLUE PIPE CONNECTION

The inner dimensions of the flue pipe must not exceed 20 X 20 cm or a diameter of 20 cm. If the dimensions are larger or the flue pipe is in poor condition (e.g. cracks, poor insulation etc.) you are advised to insert a stainless steel pipe of a suitable diameter into the flue pipe. This steel pipe must extend along the entire length of the flue pipe until it reaches the top. Use suitable tools to check that there is a minimum draught of 10 Pa. Install an inspection point on the base of the flue pipe for regular checks and cleaning. Checks and cleaning must be performed

annually.

Make the connection to the flue pipe using connections and pipes recommended by us. You MUST check that a windproof chimney is installed in accordance with standards in force.

This type of connection (even when there is a temporary loss of current) ensures that smoke is discharged.

2.7. CONNECTION TO AN EXTERNAL DUCT USING AN INSULATED OR DOUBLE-WALL PIPE

The internal dimensions of the external duct must be between a minimum of 10 X 10 cm or a diameter of 10 cm and a maximum of 20 X 20 or a diameter of 20 cm. Use suitable tools to check that there is a draught of 10 Pa. Use only smooth, stainless steel, insulated (double-wall) pipes inside the stove (stainless steel hoses are not permitted). These pipes must be fixed to the wall. Install an inspection point on the base of the external vertical duct for regular checks and cleaning. Checks and cleaning must be

performed annually.

Make the connection to the flue pipe using connections and pipes recommended by us. You MUST check that a windproof chimney is installed in accordance with standards in force.

This type of connection (even when there is a temporary loss of current) ensures that smoke is discharged.

2.8. CONNECTION TO THE FLUE PIPE

For correct operation, the connection between the stove and the flue pipe must be at least 3% of the stove in horizontal sections. The total length of these sections must not exceed 2 - 3 metres. The vertical section from one T-union to another (change of direction) must be at least 1.5 metres. Use suitable tools to check that there is a minimum draught of 10 Pa. Install an inspection point on the base of the flue pipe for regular checks and cleaning. Checks and cleaning must be performed

annually.

Make the connection to the flue pipe using connections and pipes recommended by us. You MUST check that a windproof chimney is installed in accordance with standards in force.

This type of connection (even when there is a temporary loss of current) ensures that smoke is discharged.

0.5 mt.

1) Windproof chimney

2) Flue pipe

3) Inspection point

0.5 mt.

1) Windproof chimney

2) Flue pipe

3) Inspection point

0,5 mt.

2 - 3 mt. MAX

1.5 mt

3-5 %

. t

m 5

, 1

> H

1) Windproof chimney

2) Flue pipe

3) Inspection point

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MCZ Philo User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual