Maytag W10560157C, W10560158B - SP User Manual
TOP-LOADING
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
Para una versión de estas instrucciones en español, visite www.maytag.com
GUIDE D’UTILISATION
ET D’ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITÉ À FAIBLE
CONSOMMATION D’EAU
AVEC CHARGEMENT PAR
LE DESSUS
Table of Contents
WASHER SAFETY ..................................................................2
WHAT’S NEW UNDER THE LID? ........................................ 3
CONTROL PANEL AND FEATURES ................................... 4
CYCLE GUIDE ..........................................................................6
USING YOUR WASHER ........................................................ 7
WASHER MAINTENANCE .................................................. 10
TROUBLESHOOTING ..........................................................12
WARRANTY ............................................................................17
ASSISTANCE OR SERVICE .........................BACK COVER
Table des matières
SÉCURITÉ DE LA LAVEUSE .............................................. 18
QUOI DE NEUF SOUS LE COUVERCLE? ...................... 19
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES .......................................................... 20
GUIDE DE PROGRAMMES ...............................................22
UTILISATION DE LA LAVEUSE ..........................................24
ENTRETIEN DE LA LAVEUSE ............................................ 27
DÉPANNAGE .......................................................................... 29
GARANTIE ............................................................................... 35
ASSISTANCE OU SERVICE ....COUVERTURE ARRIÈRE
W10560157C
W10560158B - SP
Designed to use only
HE High Efficiency detergents.
Conçue pour l’utilisation d’un
détergent haute efficacité seulement.
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level for
the load. This may take several minutes before water is added. You
will find a step-by-step description in the “Cycle Status Lights”
section.
You will hear the motor turn the basket in short pulses to thoroughly
wet the load. This low-water wash method uses less water and
energy compared to a traditional agitator-style washer.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be
marked “HE” or “High Efficiency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced
rinsing performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce
the right amount of suds for the best performance. Follow the
manufacturer’s instructions to determine the amount of detergent
to use.
For best performance, it is recommended to load garments in loose
heaps evenly around the washplate.
As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.
IMPORTANT: You will not see a washer basket full of water as
with your past agitator-style washer. It is normal for some of the
load to be above the water line.
Use only High Efficiency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather than
diluting detergent as done in an agitator-style washer, this washer
delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of the
cycle, as the lid lock goes through a self-test. There will be different
kinds of humming and whirring sounds as the washplate moves the
load. And sometimes, you may hear nothing at all, as the washer
determines the correct water level for your load or allows time for
clothes to soak.
3
CONTROL PANEL AND FEATURES
21 4
3
SOIL LEVEL
1
Select the most suitable setting for your load. For heavily soiled
and sturdy fabrics, select Extra Heavy Soil Level for more wash
time, if needed. For lightly soiled and delicate fabrics, select
Light Soil Level for less wash time, if needed. Lighter soil level
setting will help reduce tangling and wrinkling.
2
WASH TEMP
Wash Temp senses and maintains uniform water temperatures
by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils
being washed. For best results and following the garment label
instructions, use the warmest wash water safe for your fabric.
• On some models and cycles, warm and hot water may be
cooler than your previous washer.
• Even in a cold and cool water wash, some warm water may
be added to the washer to maintain a minimum temperature.
WASH CYCLE KNOB
3
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions.
4
CYCLE OPTIONS
The following options may be added to most cycles.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
TIMED DISPENSERS
FABRIC SOFTENER
This option must be selected if using fabric softener.
Fabric softener will be dispensed in the last rinse of
the Extra Rinse cycle, if selected.
OXI
This washer is designed to dispense laundry boosters
such as oxygenated stain treaters and color-safe
bleach at the right time in the cycle for best cleaning
performance. Do not use laundry boosters and chlorine
bleach in the same cycle.
FABRIC SOFTENER WITH OXI
This option combines the Fabric Softener and Oxi
options into one option. Select this along with the
extra rinse option.
6
5
6
5
START/PAUSE/UNLOCK BUTTON
Press to start the selected cycle; press again to pause the
cycle and unlock the lid. Press and hold 3 sec to cancel a cycle.
NOTE: If the washer is spinning, it may take several minutes
to unlock the lid. Press and hold 3 sec to cancel a cycle.
CYCLE STATUS LIGHTS
The Cycle Status Lights show the progress of a cycle. At each
stage of the process, you may notice sounds or pauses that are
different from traditional washers.
SENSING
When the START/Pause/Unlock button is pressed, the
washer will first perform a self-test on the lid lock mechanism.
You will hear a click, the basket will make a slight turn, and
the lid will unlock briefly before locking again.
Once the lid has locked the second time, the washer will use
short, slow spins to estimate the load size. These sensing
spins may take 2 to 3 minutes before water is added to the
load and you may hear the hum of these spins. If the sensing
light is on, then washer is working properly. You will hear the
motor turn the basket in short pulses to thoroughly wet the
load. The washer will then move the load briefly, pause to
allow water to soak in to the load, and resume adding water.
This process may repeat until the correct amount of water
has been added for the load. You may also hear water flowing
through the dispenser, adding detergent to the load.
NOTE: Avoid opening lid during sensing. The sensing
process will start over when the washer is restarted. The
sensing light may also come on during the Wash portion of
the cycle. This is normal.
WASH
You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with water.
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. The
motor sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
4
RINSE
LID LOCKED
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. Fabric softener will be added if
the Timed Dispensers Fabric Softener option was selected.
Some cycles will use a spray rinse.
SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
To allow for proper load sensing and spinning, the lid will
lock and the Lid Locked light will turn on. This light
indicates that the lid is locked and cannot be opened.
If you need to open the lid, press
START/Pause/Unlock. The lid will unlock
once the washer movement has stopped.
This may take several minutes if the load
was spinning at high speed. Press START/
Pause/Unlock again to resume the cycle.
Avoid opening the lid during sensing. The
sensing process will start over when the
washer is restarted.
5
CYCLE GUIDE
Settings shown in bold are default settings for that cycle.
For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.
Items to wash: Cycle: Wash Temp*: Spin
Speed**:
Overly soiled garments,
items that need
additional cleaning
effort
Power Wash
®
Hot
Warm
Cool
High Use this cycle for heavily soiled or sturdy items. Water-level sensing
process may take longer for some items than for others because they
will absorb more water than other fabric types.
Cold
Tap Cold
Casual and mixed loads,
jeans, towels, sturdy
fabrics
Deep Water Wash Hot
Warm
Cool
Cold
Low Provides additional water and alternating wash action for heavily soiled
mixed loads. Water-level sensing process may take longer for some items
than for others because they will absorb more water than other fabric
types.
Tap Cold
Large items such as
sheets, sleeping bags,
small comforters, jackets,
small washable rugs
Bulky/Sheets Hot
Warm
Cool
Cold
High Use this cycle to wash large items such as jackets and small comforters.
The washer will fill with enough water to wet down the load before the
wash portion of the cycle begins, and uses a higher water level than
other cycles.
Tap Cold
Cottons, linens, and
mixed garment loads
Normal Hot
Warm
High Use this cycle for normally soiled cottons and mixed fabric loads. This
cycle uses spray rinses.
Cool
Cold
Tap Cold
No-iron fabrics, cottons,
perm press, linens,
synthetics
Wrinkle Control Hot
Warm
Cool
Low Use this cycle to wash loads of no-iron fabrics such as sport shirts,
blouses, casual business clothes, permanent press, and blends.
Cold
Tap Cold
Machine-wash silks,
handwash fabrics
Hand Wash Hot
Warm
Cool
Cold
Low Use this cycle to wash lightly soiled garments indicating “Machine
Washable Silks” or “Gentle” cycle on the care label. Place small items
in mesh garment bags before washing. This cycle uses a higher, preset
water level.
Tap Cold
Bright or darkly colored
cottons, linens, casual
and mixed loads
Heavily soiled, colorfast
fabrics
Cold Wash Cold High Cold water with an additional wash action gently lifts stains while caring
for fabrics. Settings may be adjusted as desired, but must use only cold
water settings.
Sanitize with Oxi Hot
Warm
Cool
Cold
High Use this cycle to eliminate 99.9% of bacteria when used in conjunction
with the Timed Dispensers Oxi option. Preset cycle setting must be used
to achieve the proper sanitization. Be sure to add an Oxi product to the
Liquid Chlorine Bleach dispenser.
Tap Cold
Swimsuits and items
requiring rinsing without
detergent
Hand-washed garments
or dripping wet items
Rinse &
Spin
Drain &
Spin
Cold rinse only High Combines a rinse and high speed spin for loads requiring an additional
rinse cycle or to complete a load after power interruption. Also use for
loads that require rinsing only.
N/A High This cycle uses a spin to shorten drying times for heavy fabrics or special-
care items washed by hand. Use this cycle to drain washer after cancelling
a cycle or completing a cycle after a power failure.
No clothes in washer Clean Washer
with
®
affresh
Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle every 30 washes to keep the inside of your washer fresh
and clean. This cycle uses a higher water level. Use with affresh
Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of
your washer. This cycle should not be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in the washer
during the Clean Washer with affresh® cycle. Use this cycle with
an empty wash tub.
Heavily soiled fabrics Soak Hot
Warm
Cool
No Spin Use this cycle to soak small spots of set in stains on fabrics. The washer
will use intermittent agitation and soaking. After time has expired, water
will drain, but the washer will not spin. Cycle is complete.
Cold
Tap Cold
NOTE: If you are using fabric softener, be sure to select the Timed Dispensers Fabric Softener option.
*All rinses are cold.
**Spin speed is integrated into the cycle and can not be selected.
Cycle Details:
®
Washer
6
USING YOUR WASHER
1. Sort and prepare your laundry 2. Add laundry products
• Empty pockets. Loose change, buttons, or any small object
can pass under the washplate and become trapped, causing
unexpected sounds.
• Sort garments by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during
washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load
evenly. See “Cycle Guide” for tips and more information on
using the Bulky cycle.
• Use mesh garment bags to help avoid tangling when washing
delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care label instructions to avoid
damage to your garments.
Single-dose laundry packet, color-safe bleach, or fabric softener
crystals can be added to the basket prior to adding laundry.
NOTE: Do not add clothes to washer basket prior to adding
laundry products. Always follow manufacturer’s instructions.
3. Load laundry into washer
For best performance, load garments in
loose heaps evenly around the washplate.
Try mixing different sized garments to
reduce tangling.
IMPORTANT: Garments need to move
freely for best cleaning and to reduce wrinkling and tangling.
7
Liquid
Chlorine Bleach
Using Laundry Product Dispensers
NOTE: Do not add single-dose laundry packets, color-safe bleach,
Oxi-type boosters, or fabric softener crystals to dispensers. They will
not dispense correctly.
4. Add HE detergent
Detergent tray
Add a measured amount of
HE detergent into detergent tray. This
tray holds 3 oz. (89 mL). Do not overfill tray - adding too
much detergent may cause detergent to be dispensed into
the washer too early.
IMPORTANT: Use only High Efficiency detergents. The
package will be marked “HE” or “High Efficiency.” Low-water
washing creates excessive sudsing with a regular non-HE
detergent. Using regular detergent will likely result in longer
cycle times and reduced rinsing performance. It may also
result in component failures and noticeable mold or mildew.
HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer’s
instructions to determine the amount of detergent to use.
HELPFUL TIP: See “Washer Maintenance” for information
on recommended method of cleaning washer dispenser trays.
6. Add liquid fabric softener or
Oxi to dispenser
Fabric softener tray
Pour a measured amount of liquid fabric
softener or Oxi-type boosters, into tray; always
follow manufacturer’s directions for correct
amount of fabric softener or Oxi based on your load size. Close
dispenser drawer, then select Fabric Softener and/or Oxi option.
Oxi is added during main wash and Fabric Softener is added
during rinse.
IMPORTANT: Fabric Softener/Oxi option must be selected
to ensure proper distribution at correct time in cycle. Do not
overfill or dilute. Overfilling dispenser will cause fabric softener
to immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be
dispensed into the last rinse.
It is normal for a small amount of water to remain in the
dispenser at the end of a cycle.
Oxi tray
7. Select cycle
5. Add liquid chlorine bleach
to dispenser
Do not overfill, dilute, or use more than 1 cup (250 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
8
Turn cycle knob to choose your wash cycle.
8. Select SOIL LEVEL
Once you select a cycle, select the desire soil level by turning
the Soil Level knob to the desired setting.
10. Select cycle options, if desired
If you would like to add an Extra Rinse, Fabric Softener and/or
Oxi option, turn the knob for that feature.
9. Select wash temperature
Once you select a cycle, select the desire wash temperature by
turning the Wash Temp knob to the desired setting.
Always read and follow fabric care label instructions to avoid
damage to your garments.
Wash Temp Suggested Fabrics
Hot
Some cold water is added to save
energy. This will be cooler than your
hot water heater setting.
Warm
Some cold water will be added, so
this will be cooler than what your
previous washer provided.
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
11. Press START/Pause/Unlock to
begin wash cycle
Press the START/Pause/Unlock button to start the wash cycle.
When the cycle has finished, the DONE indicator will light.
Promptly remove garments after cycle has completed to avoid
odor, reduce wrinkling, and rusting of metal hooks, zippers,
and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the washer
movement has stopped. This may take several minutes if the load
was spinning at high speed. Then close lid and press START/
Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump
out automatically.
Cool
Warm water is added to assist in
soil removal and to help dissolve
detergents.
Cold
Warm water may be added to assist
in soil removal and to help dissolve
detergents.
Tap Cold
This is the temperature from your
faucet.
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
Dark colors that
bleed or fade
Light soils
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See the
“Installation Instructions” for more information.
WASHER CARE
Recommendations to Help Keep Your Washer
Clean and Performing at its Best
1. Always use High Efficiency (HE) detergents and follow the
HE detergent manufacturer’s instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the rate
at which detergent and soil residue accumulate inside your
washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help dry
out the washer and prevent the buildup of odor-causing
residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning
procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water volumes
in combination with affresh® Washer Cleaner or liquid chlorine
bleach to clean the inside of the washer.
Begin procedure
1. affresh® Washer Cleaner Cycle Procedure
(Recommended for Best Performance):
a. Open the washer lid and remove any clothing or items.
b. Place an affresh® Washer Cleaner tablet in the bottom
of the washer basket.
c. Do not place an affresh® Washer Cleaner tablet in the
detergent dispenser.
d. Do not add any detergent or other chemical to the washer
when following this procedure.
e. Close the washer lid.
f. Select the CLEAN WASHER cycle.
g. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press POWER/CANCEL. (For models with
no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle
has stopped, run a RINSE & SPIN cycle to rinse cleaner
from washer.
WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach
compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical to the washer
when following this procedure.
e. Select the CLEAN WASHER cycle.
f. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press POWER/CANCEL. (For models with
no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle
has stopped, run a RINSE & SPIN cycle to rinse cleaner
from washer.
Description of Clean Washer Cycle Operation:
1. This cycle will fill to a water level higher than in normal wash
cycles to provide rinsing at a level above the water line for
normal wash cycle.
2. During this cycle, there will be some agitation and spinning
to increase the removal of soils.
After this cycle is complete, leave the lid open to allow
for better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some residue
buildup in the washer’s dispensers. To remove residue from
the dispensers, wipe them with a damp cloth and towel dry.
Do not attempt to remove the dispensers or trim for cleaning.
The dispensers and trim are not removable. If your model has
a dispenser drawer, however, remove the drawer and clean it
before or after you run the Clean Washer cycle. Use an allpurpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills. Use
only mild soaps or cleaners when cleaning external washer
surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not
use abrasive products.
10
NON-USE AND VACATION CARE
TRANSPORTING YOUR WASHER
Operate your washer only when you are home.
If moving, or not using your washer for a period of time, follow
these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
CLEANING YOUR DISPENSER TRAY
You may find laundry product residue leftover in your dispenser
trays. To remove residue, follow this recommended cleaning
procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain hose from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to “Installation Instructions” to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
IMPORTANT: Dispenser trays are not dishwasher safe.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE & SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
2. Plug in washer or reconnect power.
3. Run washer through BULKY/SHEETS cycle to clean
washer and remove antifreeze, if used. Use only HE
High Efficiency detergent. Use 1/2 the manufacturer’s
recommended amount for a medium-size load.
11
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